# Signpost Platform - NYC > This is a country-specific information platform built with React and TypeScript, providing localized information services, articles, and service directories. The Signpost platform provides critical information services to communities in NYC. This instance serves specific geographic areas with tailored content, services, and language support. ## Repository Structure ``` signpost-monorepo/ ├── lib/ # Shared components and utilities │ ├── components/ # Reusable React components │ ├── api.ts # API integration layer │ ├── app.ts # Core application logic │ ├── db.ts # Database operations │ ├── helpers.tsx # Utility functions │ ├── locale.ts # Internationalization │ ├── translations.ts # Translation data │ └── types.*.ts # TypeScript type definitions ├── packages/ # Individual country/region applications │ └── [this-package]/ # This specific country application ├── lerna.json # Monorepo configuration └── package.json # Root dependencies ``` ## Key Technologies & Architecture ### Frontend Stack - **React 18** with TypeScript for type safety - **Vite** for fast development and optimized builds - **React Router** for client-side routing - **Tailwind CSS** for utility-first styling - **React GA4** for analytics tracking ### Backend & Data - **Zendesk API** integration for content management - **IndexedDB** (via Dexie) for local data caching - **Mapbox** for interactive mapping and geolocation - **REST APIs** for service provider data ### Internationalization - Multi-language support with RTL language handling - Dynamic locale switching - Localized content and translations - Country-specific configurations ## Client-Side Routing & Pages ### Core Application Routes The application uses React Router for client-side navigation with the following route structure: #### Static Routes - `/:locale?` - Home page with dynamic content blocks - `/:locale?/services/:id?` - Individual service provider pages - `/:locale?/articles/:id?` - Article detail pages - `/hc/:locale?/articles/:id?` - Help center article pages (legacy support) - `/:locale?/categories/:categoryid?/:sectionid?` - Category and section listing pages - `/:locale?/search-results` - Search results page - `/:locale?/sections/:sectionid` - Redirect handler for legacy section URLs - `/:locale?/service-map` - Interactive map view of all services - `/:locale?/contact-us` - Contact form page #### Dynamic Route Generation This package generates dynamic routes at build time by fetching data from the Zendesk API and service provider databases. #### Actual Dynamic Routes This application contains 2146 dynamic routes: ## Service Routes (358 services) - [Grocery & Warm meal Distribution](https://www.documented.info/:locale/services/6169):
Soup Kitchen
Grocery distribution. Warm meals are first come/first served. Also, provide hygiene supplies.
Eligibility: Everyone
Club A Kitchen is a Mutual aid group that provides food, groceries, PPE and hygiene supplies to the community out of the Bushwick City Farm in Brooklyn, NY every Wednesday and Saturday from 1:30-3:30 p.m.
Club A has been around for over a year and began serving hot meals to unhoused neighbors in the area of Myrtle Broadway. Since the economic shutdown brought on by the COVID-19 pandemic the need for food has greatly increased. Club A regularly serves 700-900 people twice a week.
KAFSC's Transitional Housing Program provides opportunities for clients to live in safe, scattered housing instead of communal living while remaining in culturally and ethnically familiar areas for up to 18 months. All of our participants are able to receive the following comprehensive and supportive services:
Risk assessment and safety planning for you and your children
One-to-one counseling and support
Transitional planning
Help with finding a new place to live
Help with obtaining financial support
Accompaniment, advocacy and referrals to court, hospitals, lawyers, social services and community agencies by staff or volunteers.
Rent subsidy for up to 24 months
Childcare assistance
Counseling, case management, advocacy, and referral services to other community-based organizations and resources
Legal services with immigration and Order of Protection
Assistance finding permanent housing
Vocational and employment assistance
Immediate telephone support and information through the 24-hour bilingual hotline
https://www.kafsc.org/housing-program
(718) 460-3800
Korean American Family Service Center
P.O. Box 541429 Flushing, NY 11354
General Inquiry (718) 460-3801
- [Free Clinical Health checks for the uninsured](https://www.documented.info/:locale/services/6361):What They Do: The Einstein Community Health Outreach (ECHO) Free Clinic is a collaboration between the Institute for Family Health and Albert Einstein College of Medicine. Located in the Bronx, NY, the clinic provides free, high-quality, comprehensive healthcare to uninsured adults, addressing their medical, social, and emotional needs.
Services Offered:
Routine Medical Exams: Physicals, vaccinations, and prescriptions.
Reproductive Health Services: Gynecology exams and Pap smears.
Social Services and Counseling: Support for food insecurity, domestic violence, and transportation needs.
Referrals: Connections to dental, nutrition, and mental health services.
Immigration Medical Examinations: Lab tests, vaccines, and paperwork for immigration purposes.
Eligibility Requirements:
Services are available to uninsured adults in the Bronx.
Languages Supported:
English
Spanish
Location and Hours:
Location: 1894 Walton Ave, The Bronx, NY 10453
Hours: Saturdays; visit their for specific clinic hours.
Contact Information:
Phone: (347) 854-0170
Website:
Cost:
All services are free of charge.
Additional Notes:
Spanish-speaking interpreters are available weekly, and many clinicians and students are bilingual.
The clinic partners with local organizations to provide free produce and food assistance during clinic hours.
Offers comprehensive medical care, individual, family and group mental health interventions, pro bono legal services, case management and social services, including housing, food assistance, insurance enrollment and enrichment programs including soccer league, photography, English instruction, field trips, and Zumba dance classes.
The program’s location in a community health center has been important to its success, enhancing trust and facilitating access to multi-disciplinary and multi-sector appointments at one time and in one place. This model is centered on the principle that healthcare and legal professionals can work together on behalf of immigrant children and families in order to improve health and immigration outcomes. Based on our Medical Home Model all clients will receive a medical intake and then referred to the appropriate co-located services (i.e., mental health, case management, enrichment & legal).
Program Eligibility:
Unaccompanied immigrant children or members of families seeking humanitarian protection in or willing to travel to the Bronx
Terra Firma's model requires clients to receive a medical intake prior to engaging in any other care. Unfortunately we cannot accept referrals only for mental health services.
We provide care regardless of health insurance status or ability to pay.
We accept all forms of health insurance. Click here for more information on accepted health insurance plans.
If eligible, Terra Firma can assist in health insurance enrollment.
Free ESL classes are provided. Complete the registration form to be placed on a waiting list. The ESL staff will reach out to clients directly to schedule initial testing- this will assess their skill level to be enrolled in appropriate classes. Laptops/tablets are provided to students in need throughout their studies. Lehman College also provides other services and resources to support students throughout their academic careers.
Complete this referral form to be placed on waiting list.
https://docs.google.com/forms/d/e/1FAIpQLSePKpONzbh0RKyF21Jg01G9lkVVA8oWPVVOPVCC9QEXVoEG1A/viewform
- [Free Afterschool Programs (Childcare/ED) - Alfred E. Smith Recreation Center](https://www.documented.info/:locale/services/6776):
NYC Parks Afterschool Program
Mission: The NYC Parks Afterschool Program aims to provide children ages 6 to 13 with academic support and physical activity in a safe, structured environment during critical after-school hours.
Programs and Services:
Academic Enrichment: Activities designed to complement school learning and foster intellectual growth.
Physical Activity: Sports and fitness programs to promote health and teamwork.
Arts and Culture: Creative workshops and cultural programming to inspire imagination.
STEAM Education: Science, Technology, Engineering, Art, and Mathematics activities to spark curiosity and innovation.
Team-Building Activities: Opportunities for children to develop social skills and a sense of community.
Special Events: Fun and engaging events to broaden horizons and create memorable experiences.
Cost & Compensation:
Cost: The program is free for all participants.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English and additional languages through interpretation services.
Contact Information:
Address: Alfred E. Smith Recreation Center, 80 Catherine Street, New York, NY 10038
Phone: (212) 285-0301
Website:
ADAPT Community Network, formerly United Cerebral Palsy of New York City, is a leading nonprofit organization providing innovative services for people with disabilities. With programs across all five boroughs, ADAPT supports thousands of New Yorkers through education, health, housing, technology, and community engagement.
Children and adults with intellectual and developmental disabilities, and their families
English (language support available upon request)
Many services are free or low-cost, depending on eligibility
Email: projectconnect@adaptcommunitynetwork.org
Website: www.adaptcommunitynetwork.org
Main Office: 80 West End Avenue, New York, NY 10023
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (877) 827-2666
Organization Name: African Hope Committee (Afrique Hope)
African Hope Committee (AHC), based in New York City, is a nonprofit organization dedicated to serving African immigrant women, youth, and underserved communities. Since its founding, AHC has provided health education, immigration support, and global outreach programs. The organization is ECOSOC-accredited by the United Nations and actively promotes equity, leadership, and sustainable development.
African immigrants, women, youth, and underserved communities in the U.S. and abroad
English, French (others may be available upon request)
Most services are free or low-cost
Main Office:
441 Convent Avenue, Suite 4D, New York, NY 10031
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: +1 (212) 862-9010
Email: afriquehope2004@gmail.com
Website: www.afriquehope.org
Organization Overview
AHRC New York City provides a variety of day services for adults with intellectual and developmental disabilities. These services are designed to support individuals in leading fulfilling and productive lives.
Services
· Community-based day programs
· Skill-building activities
· Social and recreational opportunities
· Volunteer and employment support
Target Audience
Adults with intellectual and developmental disabilities
Supported Languages
English, Free language assistance available for non-English speakers
Cost
Services vary; many are free or low-cost. Eligibility may depend on individual needs and program requirements.
Location & Hours
83 Maiden Lane, New York, NY 10038. Hours vary by program and location.
Contact Info
Phone: (212) 780-4491, Email: info@ahrcnyc.org, Website: www.ahrcnyc.org
- [Support for LGBTQ Basic Needs](https://www.documented.info/:locale/services/8380):Organization Name: Ali Forney Center (AFC)
The Ali Forney Center, based in New York City, is the largest organization in the U.S. dedicated to protecting LGBTQ+ youth from homelessness. Founded in memory of Ali Forney, a gender-nonconforming youth and advocate, AFC provides affirming, trauma-informed care to over 2,200 young people annually. Their mission is to help LGBTQ+ youth live independently and with dignity.
LGBTQ+ youth ages 16–24 experiencing homelessness or housing instability
English (language support available upon request)
All services are free
Main Drop-In Center:
307 W 38th Street, 3rd Floor, New York, NY 10018
Hours:
Phone: (212) 222-3427
Website: www.aliforneycenter.org
Types of services offered: Mental health, legal support and career workshops, limited free individualized therapy services for domestic violence victims and youth in need, as well as various supply drives for low income families.
We also host cultural events.
Call or email for an appointment
American Central Asian Association (ACAA)
Mission: The ACAA is dedicated to serving and representing the Central Asian community in the United States, addressing their unique needs and challenges as an underserved minority group.
Programs and Services:
Community Advocacy:
Representation for Central Asians in the movement for racial justice.
Advocacy to address systemic barriers and promote equity.
Cultural Preservation:
Events and initiatives celebrating Central Asian heritage, language, and traditions.
Support for cultural identity and pride within the community.
Educational Support:
Resources for academic and professional development.
Workshops and training tailored to the needs of Central Asians.
Social Services:
Assistance with accessing healthcare, housing, and employment opportunities.
Support for immigrant families navigating life in the U.S.
Cost & Compensation:
Cost: Services are provided free of charge to eligible members of the Central Asian community.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in Central Asian languages, English, and additional languages through interpretation services.
Contact Information:
Email: americancentralasian@gmail.com
Website:
Organization Name: Ansob Center for Refugees and Immigrants
Founded in 1996, the Ansob Center is a nonprofit organization based in Astoria, Queens, New York. Originally established to support Bosnian refugees, it now serves immigrants and refugees from over 121 countries. The center provides free legal, educational, and integration services to help newcomers adjust to life in the U.S. with dignity and support.
Refugees, immigrants, and asylum seekers from all backgrounds and immigration statuses
English (others may be available depending on staff and volunteers)
All services are free
Address: 28-19 Steinway Street, 2nd Floor, Astoria, NY 11103
Hours: Monday–Thursday, 10:00 AM – 5:00 PM
Phone: (718) 278-4303
Email: info@ansob.org
Website: www.ansob.org
Founded in 2001 and based in Brooklyn, AAANY is a nonprofit organization that supports and empowers Arab and Muslim immigrant communities through culturally competent social services, legal assistance, education, and civic engagement.
Arab and Muslim immigrants, Arab Americans, and other underserved immigrant communities in New York City
English, Arabic (others available upon request)
Most services are free or low-cost
Address: 7111 5th Avenue, Brooklyn, NY 11209
Hours: Monday–Friday, 10:00 AM – 5:00 PM
Phone: (718) 745-3523
Website: www.arabamericanny.org
The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.
Headquarters:
150 Court Street, 3rd Floor, Brooklyn, NY 11201
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Other Locations:
Phone: (718) 643-8000
Email: info@aafscny.org
Website: aafscny.org
Ariva is a nonprofit organization based in the Bronx, NY. Since 2003, it has provided free financial counseling and tax preparation services to help New Yorkers—especially those in underserved communities—build financially empowered lives.
Main Office:
69 East 167th Street, Bronx, NY 10452
Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Phone: (718) 292-2983
Email: info@ariva.org
Website: ariva.org
The Asian American Legal Defense and Education Fund (AALDEF) is a national nonprofit organization based in New York City. Since 1974, it has worked to protect and promote the civil rights of Asian Americans through litigation, advocacy, education, and community organizing.
Address:
99 Hudson Street, 12th Floor, New York, NY 10013
Hours:
Monday–Friday: 9:30 AM – 5:30 PM
Phone: (212) 966-5932
Email: info@aaldef.org
Website: aaldef.org
Asiyah Women’s Center is a nonprofit emergency shelter based in New York City. It provides culturally competent, trauma-informed housing and support services for Muslim, Arab, Middle Eastern, South Asian, and Black Indigenous People of Color (BIPOC) women and children in crisis.
Address:
Confidential for safety reasons (based in NYC)
Hours:
24/7 emergency shelter access
Helpline: +1 (718) 833-2425
Email: socialservices@asiyahcenter.org
Website: asiyahwomenscenter.org
Asociación Tepeyac de New York is a nonprofit organization based in New York City. It is dedicated to organizing and educating Latino immigrants and their children to help them integrate into U.S. society while promoting their rights and dignity.
Address:
251 W 14th Street, New York, NY 10011
Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Phone: (212) 633-7108
Website: tepeyac.org
On Mondays, we distribute pre-packed bags of groceries:
Address:
25-82 Steinway Street, Astoria, NY 11103
Hours:
Email: astoriafoodpantry@gmail.com
Website: astoriafoodpantry.com
The Asylum Seeker Advocacy Project (ASAP) is a national nonprofit legal organization based online and serving asylum seekers across the United States. Founded to support individuals navigating the complex asylum process, ASAP provides free legal information, resources, and community support.
Address:
Online-based organization (no physical office for walk-ins)
Hours:
Accessible 24/7 via website and email
Email: info@asylumadvocacy.org
Website: help.asylumadvocacy.org
Asylum Support Clinic (ASC) is based in Manhattan, New York. It helps asylum seekers prepare their applications with the guidance of trained volunteers and attorneys.
Website: https://www.asylumsupportclinic.org
- [Unexpected pregnancy and after abortion(s) support](https://www.documented.info/:locale/services/8396):Non-profit organization that supports women and men with an unexpected pregnancy and after abortion(s). All services are free and confidential and offered in person in our NYC office or over Zoom. Hay consejeros que hablan español disponibles.
115 W. 45th St., 4th Floor NY, NY 10036 (Zoom appointments available from any location)
Bard Microcolleges are located in Brooklyn, Harlem (NY), and Holyoke (MA). They offer full-scholarship Associate in Arts degrees in Liberal Studies through Bard College. The mission is to provide rigorous, community-based higher education to individuals often excluded from traditional college pathways.
Brooklyn, NY – Brooklyn Public Library
Harlem, NY – In partnership with JLUSA and College & Community Fellowship
Holyoke, MA – The Care Center
Hours not specified online; contact for details.
- [Free Business Support Services for Entrepreneurs in NYC and Beyond](https://www.documented.info/:locale/services/8400):
The Business Outreach Center (BOC) Network is based in Brooklyn, NY, with centers across NYC, Long Island, and Newark, NJ. Its mission is to support underserved entrepreneurs and small businesses through customized services, helping them build, fund, and grow their enterprises.
Main Office:
85 S Oxford St, Suite 2, Brooklyn, NY 11217
- [Afternoon and Weekend Programs for Boys](https://www.documented.info/:locale/services/8432):
The Boys’ Club of New York (BCNY) is a youth development organization that provides diverse and inclusive after-school and Saturday programming to boys and young men grades 2-12. All boys are welcome, regardless of zip code, immigration status, or family income. Sleep-away camp in summer in Harriman State Park.
Our curriculum is designed to empower boys and young men to share their strengths with the world. On their BCNY journeys, members acquire tools to demonstrate academic and emotional competence, discover their rich characters, connect to their communities, and feel confident.
Membership and all programming are free of charge.
Register here: https://www.tfaforms.com/5115703
- [Free Online Tutoring for Students with a NYPL Library Card (EN/ES)](https://www.documented.info/:locale/services/8433):Free Online Tutoring for Students with a NYPL Library Card
Brainfuse HelpNow is an online academic support platform available through the New York Public Library. It provides live, one-on-one tutoring and educational resources to students from early elementary through high school.
- [Supportive and Affordable Housing for Vulnerable New Yorkers](https://www.documented.info/:locale/services/8434):
Supportive and Affordable Housing for Vulnerable New Yorkers
Breaking Ground is based in New York City and works to end homelessness by developing and managing supportive and affordable housing. Their mission is to strengthen individuals, families, and communities through housing and services for homeless and vulnerable populations.
Main Office:
505 8th Ave, 5th Floor, New York, NY 10018
- [Addiction Treatment Services](https://www.documented.info/:locale/services/8435):
Supportive and Affordable Housing for Vulnerable New Yorkers
Breaking Ground is based in New York City and works to end homelessness by developing and managing supportive and affordable housing. Their mission is to strengthen individuals, families, and communities through housing and services for homeless and vulnerable populations.
Main Office:
505 8th Ave, 5th Floor, New York, NY 10018
- [Legal Aid and Advocacy for Low-Income Bronx Residents](https://www.documented.info/:locale/services/8436):
Holistic Legal Defense and Advocacy for Low-Income Bronx Residents
The Bronx Defenders is a nonprofit public defender office based in the Bronx, NY. Their mission is to radically transform how low-income people are represented in the justice system through a nationally recognized model called holistic defense. They serve nearly 20,000 clients annually across criminal, civil, family, and immigration legal systems.
Address:
360 East 161st Street
Bronx, NY 10451
Monday–Friday: 9:00 AM – 4:00 PM
Phone: (718) 838-7878
Fax: (718) 665-0100
Email: info@bronxdefenders.org
Website: https://www.bronxdefenders.org
Now, here is the translated content in Haitian Creole, French, and Spanish:
- [Youth Education and Development Programs in the Bronx](https://www.documented.info/:locale/services/8440):Youth Education and Development Programs
BronxWorks serves over 11,000 youth annually with programs tailored to different age groups:
Early Childhood (0–5 years)
Elementary (5–12 years)
Adolescents (13–17 years)
Young Adults (18–24 years)
Cost: Most programs are free or low-cost depending on eligibility
Languages: English, Spanish
Main Site: Carolyn McLaughlin Community Center, 1130 Grand Concourse, Bronx, NY 10456
Contact: (718) 508-3040
Website: https://bronxworks.org/our-services/education-and-youth-development/
Free Legal Services for Bronx Residents
BronxWorks provides free legal assistance to Bronx residents in several critical areas:
Immigration Law
Housing Law
Domestic Violence and Crime Victims
Cost: All legal services are free to eligible Bronx residents.
Languages: English, Spanish (additional interpretation available)
Location: 60 East Tremont Avenue, Bronx, NY 10453
Contact: (646) 393-4000
Website: https://bronxworks.org/our-services/legal-services/
The Bronx Zoo, located in Bronx, New York, is operated by the Wildlife Conservation Society (WCS). Its mission is to save wildlife and wild places through science, conservation action, education, and inspiring people to value nature.
Address:
2300 Southern Boulevard, Bronx, NY 10460
Hours of Operation:
Daily: 10:00 AM – 5:30 PM
(Last entry at 4:45 PM; animal exhibits close at 5:00 PM)
Website: bronxzoo.com
- [Early Childhood Education and After-School Programs](https://www.documented.info/:locale/services/8443):Support Services and Community Programs for Brooklyn Residents
Brooklyn Community Services (BCS), located in Brooklyn, New York, empowers low-income Brooklynites of all ages to maximize their potential. Their mission is to strengthen communities impacted by systemic poverty through education, employment, housing, and wellness support.
- [Free Legal Services for Low-Income Brooklyn Residents](https://www.documented.info/:locale/services/8444):Brooklyn Legal Services (Court St.) provides free legal assistance to low-income residents of Brooklyn, New York. Their mission is to offer legal support and advocacy to underserved communities, ensuring access to justice.
Low-income residents of Brooklyn, New York, particularly underserved communities.
English
Services are free.
Call 917-661-4500 Monday through Friday from 9:30 a.m. to 4 p.m.
Court Street Office: 105 Court Street, 4th Floor, Brooklyn, NY 11201
Tenant Rights Coalition: 1709 St. Marks Avenue, Brooklyn, NY 11233
Brighton Beach Office: 3049 Brighton 6th Street, Brooklyn, NY 11235
Albany Avenue Office: 29 Albany Avenue, 2nd Floor, Brooklyn, NY 11216
Hours: Monday through Friday, 9:30 a.m. to 4 p.m.
Phone: 917-661-4500
- [Free Job Training Opportunities - Brooklyn Workforce Innovations (BWI)](https://www.documented.info/:locale/services/8445):What They Do: Brooklyn Workforce Innovations (BWI) is a nonprofit organization based in Brooklyn, NY, offering free job training programs to help unemployed and underemployed New Yorkers establish stable careers. Their mission is to empower individuals through hands-on training, career development, and job placement support.
Services Offered:
Free Job Training: Programs tailored to various industries, including woodworking, film production, customer service, and more.
General Info Sessions: Weekly sessions held via Zoom every Wednesday at 2:00 PM to provide an overview of available programs.
Eligibility Requirements:
Must be 18 years or older.
Must be a resident of NYC.
Must be eligible to work in the United States (specific programs may have additional requirements).
Languages Supported:
English
Location and Hours:
Location: 621 Degraw Street, Brooklyn, NY 11217
Hours: Vary by program; contact BWI for details.
Contact Information and Referral Process:
Interest Form: .
Website: .
Cost:
All services are free of charge.
Additional Notes:
Participants can attend general info sessions via Zoom to learn more about each program.
What They Do: Bushwick Ayuda Mutua (BAM) is a mutual aid coalition based in the Bushwick neighborhood of Brooklyn, New York. They aim to create a solidarity economy and empower long-term and new residents by meeting basic needs and fostering community resilience.
Services Offered:
Essential Goods: Distribution of clothing, tampons, pads, diapers, and other necessities.
Primary Care Appointments: Sporadically offered in collaboration with New York Presbyterian.
Food Distributions: Currently limited to unplanned, pop-up events, with plans to restart regular distributions in the future.
Referrals: Assistance with connecting to trusted organizations for legal, housing, and medical support.
Eligibility Requirements:
Must reside in the Bushwick area.
Languages Supported:
Spanish
English
Cost:
All services are provided free of charge.
Location and Hours:
Location: Bushwick neighborhood, Brooklyn, New York.
Hours: Vary based on events and availability. Contact BAM for specific details.
Contact Information:
Fill out the request form on their website: .
Additional Notes:
BAM is moving toward restarting food distributions and will provide updates when this happens.
They currently have a long waitlist for some requests, such as beds, which may take up to a year or two to fulfill.
New York Psychotherapy and Counseling Center (NYPCC) is a nonprofit mental health organization based in Brooklyn, NY. It provides accessible, culturally competent care to underserved communities across New York City.
Address:
102 Pilling Street, Brooklyn, NY 11207
Hours:
Phone: (718) 908-8000
Fax: (718) 602-1111
Website: nypcc.org
Free Legal and Social Services for Immigrants in New York City
Cabrini Immigrant Services (CIS-NYC), based in Washington Heights, Manhattan, provides free legal, social, and educational services to immigrants and asylum seekers. Rooted in the legacy of Mother Cabrini, their mission is to empower immigrant communities through compassionate support, advocacy, and education.
⚠️ Please Note:
There is currently a 3–4 month waitlist.
All clients must first be screened by a social worker before being scheduled for an appointment with an attorney.
Address:
701 Fort Washington Avenue, New York, NY 10040
Office Hours:
Monday–Friday: 9:00 AM – 5:00 PM
Phone:
(212) 791-4590
Website: cis-nyc.org
- [Health Services Brooklyn - Cadman Family Health Center](https://www.documented.info/:locale/services/8450):The Cadman Family Health Center, part of the Institute for Family Health, provides high-quality, affordable care to individuals and families of all ages. Located in Downtown Brooklyn, the center is committed to health equity and welcomes everyone—regardless of income, insurance, or immigration status.
Address:
300 Cadman Plaza West, 17th Floor
Brooklyn, NY 11201
Phone:
(718) 822-1818
Hours:
Monday–Friday: 9:00 AM – 5:00 PM
(Extended hours may be available; call to confirm)
Website: institute.org/location/cadman-family-health-center
- [Saturday Food Pantry](https://www.documented.info/:locale/services/8457):A weekly food distribution program providing essential groceries and hygiene items to Brooklyn residents.
Every Saturday
9:00 AM – 12:00 PM
339 8th Street (between 5th & 6th Avenues), Brooklyn, NY 11215
Free
- [Health Care and Shelter for Homeless New Yorkers - Susan’s Place Health Center](https://www.documented.info/:locale/services/8458):
Organization Overview
Care For the Homeless (CFH) is a nonprofit organization based in New York City. Since 1985, CFH has provided compassionate health care and shelter to individuals experiencing homelessness. They operate 22 health care sites across all five boroughs and advocate for policies to end homelessness.
Services
Target Audience
Eligibility Requirements
Services are available to anyone experiencing homelessness. No one is turned away based on ability to pay.
Supported Languages
English (language support details not specified)
Cost
All services are provided regardless of ability to pay.
Referral Process
No referral required for Open Access Health Centers.
Location & Hours
Multiple locations across NYC, including:
Susan’s Place Health Center
1911-21 Jerome Avenue, Bronx, NY 10453
Mon–Thu: 9am–7pm, Fri: 9am–6pm
Citadel Health Center
90-23 161st Street, Jamaica, NY 11432
Mon–Thu: 9am–4:30pm
St. Johns Health Center
795 Lexington Avenue, Brooklyn, NY 11221
Mon–Fri: 8am–4pm
Care Found Here – Junius Street
81 Junius Street, Brooklyn, NY 11212
Mon–Fri: 9am–5pm
How to Contact Them
- [Free Legal Assistance](https://www.documented.info/:locale/services/8460):
Catholic Migration Services provides free legal services for immigration, housing, and employment to low-income New Yorkers.
Services are free.
Appointments must be made in advance.
Brooklyn Office: 191 Joralemon Street, 4th Floor, Brooklyn, NY 11201
Phone: (718) 236-3000
Queens Office: 47-01 Queens Boulevard, Suite 203, Sunnyside, NY 11104
Phone: (347) 472-3500
Website: Listed at the bottom
- [Free and Low-Cost Immigration Legal Services for New Yorkers](https://www.documented.info/:locale/services/8461):Catholic Charities Community Services (CCCS) provides high-quality immigration legal services to documented and undocumented immigrants across New York City and the Hudson Valley. Their mission is to promote justice and protect the rights of immigrants, regardless of nationality, ethnicity, or religion.
Central Office:
80 Maiden Lane, 13th Floor
New York, NY 10038
Monday–Friday: 9:00 AM – 5:00 PM
Additional offices in the Bronx, Staten Island, and Hudson Valley counties
Phone: (212) 419-3700
Website: https://cccsny.org/services/immigration-legal-services
CFL offers a wide range of youth development and educational programs through its school-based and neighborhood centers. These programs are designed to support academic success, social-emotional growth, and leadership development for children and teens.
After-School Programs
Summer Day Camps
College and Career Readiness
Leadership Development
Neighborhood Centers
Programs are held at local schools and community centers in Sunset Park
Hours vary by program (after-school, evenings, weekends, summer)
Main Office:
443 39th Street, Brooklyn, NY 11232
Phone: (718) 438-9500
Website: https://centerforfamilylife.org
The Center for Immigrant Education and Training (CIET) at LaGuardia Community College provides free, contextualized English language instruction and workforce development programs to low-income immigrants in Queens. CIET’s mission is to empower immigrant adults and their families to become lifelong learners and active, self-sufficient members of New York City.
Free English as a Second Language (ESL) Classes
Job Training Programs
Career Counseling
Case Management
LaGuardia Community College – CIET
31-10 Thomson Avenue
Long Island City, NY 11101
Monday–Friday: 9:00 AM – 5:00 PM
Phone: (718) 482-5460
Website: https://www.laguardia.edu/ciet
CUCS provides a wide range of housing services designed to help individuals and families move out of homelessness and maintain stable housing. Their programs include supportive housing, transitional housing, and housing navigation services for people with mental illness, disabilities, and other special needs.
Supportive Housing
Transitional Housing
Housing Resource Center (HRC)
Reentry Coordination System (RCS)
Main Office:
198 East 121st Street
New York, NY 10035
Monday–Friday: 9:00 AM – 5:00 PM
Phone: (212) 801-3300
Website: https://www.cucs.org/housing/
Comprehensive Housing, Health, and Support Services for Vulnerable New Yorkers
The Center for Urban Community Services (CUCS) is a New York City-based nonprofit that helps individuals and families rise from poverty, exit homelessness, and improve their health and well-being. CUCS provides integrated services including housing, medical and psychiatric care, case management, and workforce support.
- [Legal Services for Central Americans](https://www.documented.info/:locale/services/8467):Central American Legal Assistance (CALA) is a nonprofit organization based in New York City that provides legal support to immigrants from Central America. Their mission is to protect and defend the legal rights of Central American asylum seekers and immigrants through direct legal services.
Location and hours not listed online; call for details
Phone: (718) 486-6800
Website: https://centralamericanlegal.info
Take the information below and search the linked website.
~You should Place website and airtable info if available here~
Fill out all accompanying fields. Then, translate the content into Haitian Creole, French, and Spanish.
Make sure the website is only listed at the bottom—do not include links in the bullet points.[Title]
Focus on the main service: mention the primary service or benefit.
Keep it simple and clear (e.g., “Free Job Training for Restaurant Workers”).
Use straightforward language: Keep the title simple and easy to understand.
Example: "Free Training Programs for Restaurant Staff")
If it not free don’t say it is free, please be as accurate as possible
Organization Overview
A brief summary including the org's location, mission, and who they serve. keep simple and straight to the point
Services
List the services provided. Use bullet points or subcategories for clarity.
Target Audience
Describe who the services are meant for (specific groups or populations).
Supported Languages
List all languages in which services are available.
Cost
State whether services are free, low-cost, or fee-based. Include any and all eligibility notes.
Referral Process
Location & Hours
Provide the office address(s) and hours of operation.
Contact Info
Include phone number(s), email, and website (at the bottom only).
- [Free Early Childhood Education Programs](https://www.documented.info/:locale/services/8474):
Free Early Childhood Education Programs
Children's Aid provides free early childhood education programs for infants and young toddlers in New York City. Their mission is to support children's social-emotional learning and motor skills development through home visits and play groups, and to prepare them for kindergarten through high-quality preschool programs.
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Not specified.
Office: Not specified
Hours: Not specified
Main Phone: 212-949-4800
Development Office Phone: 212-949-4936
Mailing Address:
Children's Aid
117 West 124th Street, 3rd Floor
New York, NY 10027
Website: Listed at the bottom
What They Do: CHiPS is a nonprofit organization based in Brooklyn, NY, dedicated to addressing food insecurity and homelessness. Their mission is to provide hot meals, pantry items, and transitional housing for women with young children, fostering dignity and community support.
Services Offered:
Food Services: Breakfast, hot lunch, cold lunch, and pantry items.
Frances Residence: Transitional housing for pregnant and postpartum women and their infants.
Eligibility Requirements:
None.
Languages Supported:
English
Spanish
Location and Hours:
Location: 200 Fourth Avenue, Brooklyn, NY 11217
Hours: Visit their for the most recent service hours.
Contact Information and Referral Process:
No specific referral process or contact information provided.
Cost:
All services are free of charge.
Additional Notes:
CHiPS serves hundreds of meals daily and distributes pantry bags weekly.
The Frances Residence provides shelter and support services for up to nine women and their infants.
Program Overview: The Center for the Integration and Advancement of New Americans (CIANA) specializes in providing a wide array of culturally sensitive and language-appropriate services to address the growing marginalization of immigrants and refugees. The organization focuses on serving newcomers from the Middle East, North Africa, South Asia, Latin America, and West Africa, empowering them to integrate into their communities with confidence and dignity.
- [Free Legal Assistance (Hotline)](https://www.documented.info/:locale/services/8480):
The City Bar Justice Center (CBJC), located in New York City, provides free legal services to low-income New Yorkers. Its mission is to increase access to justice by leveraging the expertise of the legal community to support individuals facing poverty and systemic barriers.
Services are generally available to individuals residing in New York City who meet income eligibility criteria. Specific projects may have additional requirements.
All services are free for eligible low-income individuals.
Clients can access services through:
Main Office
42 West 44th Street
New York, NY 10036
Legal Hotline Hours
CLOTH’s Adult Education and Workforce Development programs aim to help individuals of all ages achieve economic stability. Based in Washington Heights, CLOTH provides a safe and supportive environment and connects community members to transformative resources.
Open to adults in the community. Some programs may have limited capacity or require registration.
Services are free.
Call the CLOTH office for class inquiries and registration: (212) 543-1502
The Mexican Coalition for the Empowerment of Youth and Families is located in New York City. Their Bronx office serves Latino and Mexican American immigrant families by promoting civic, cultural, and political inclusion.
Services
Mental health service referrals
Community education on mental health topics
Events focused on child mental health awareness
Narcan training to address opioid abuse
Target Audience
Latino and Mexican American families
Immigrants and essential workers in the Bronx
Children and youth in need of mental health support
Eligibility Requirements No specific eligibility requirements listed
Supported Languages English and Spanish
Location & Hours Bronx Office: 371 E 150th St, Bronx, NY 10455 Hours:
Monday, Tuesday, Thursday, Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Wednesday & Sunday: Closed
How to Contact Them Phone: (917) 600-1644
Email: info@coalicionmexicana.org
- [Free Clothes and Houseware - The Community Closet](https://www.documented.info/:locale/services/8493):What They Do: The Community Closet is a community-based initiative by Redeemer East Harlem that provides free clothing, shoes, small appliances, and other essential items to individuals in need. Their mission is to foster dignity and support for the community by offering accessible resources without eligibility restrictions.
Services Offered:
Free Items: Clothes, shoes, small appliances, purses, bags, coats, blankets, home decor, and more.
Eligibility Requirements:
No eligibility requirements.
Languages Supported:
English
Spanish
Location and Hours:
Location: 2271 2nd Ave., New York, NY 10032
Hours:
Open the first and third Sundays of the month from 1:30 PM to 3:30 PM.
Open weekly on Wednesdays from 2:30 PM to 5:30 PM and Fridays from 1:30 PM to 3:30 PM by appointment only.
Contact Information:
Email: david.fernandez@reh.nyc
Phone: (917) 967-0262
Additional Notes:
Guests may pre-register online or complete a paper registration form, which is available outside the Community Closet and can be submitted in the dropbox located outside.
Columbia Student Medical Outreach (CoSMO) is a free clinic serving uninsured patients in Washington Heights and Northern Harlem. Run by medical students from Columbia University, our clinic offers medical, mental health, physical therapy, social work, and health coaching services. No insurance or payment is required to receive care at CoSMO.
Mental and medical health---good for short term and immediate options; do not serve minors
Organization Overview
The Council of Peoples Organization (COPO) is a nonprofit based in Brooklyn, NY. COPO was founded to support low-income immigrant families—particularly South Asian and Muslim communities—helping them reach their full potential as residents of New York City. The organization fosters community relations between Muslim and non-Muslim groups and builds connections with government agencies.
Services
Target Audience
Eligibility Requirements
Services are primarily for low-income individuals and families. Some programs may require registration or documentation.
Supported Languages
English, Spanish, Bengali, Hindi, Urdu, Arabic
Cost
All services are free.
Referral Process
No formal referral is required. Walk-ins are accepted.
Location & Hours
Address: 1077 Coney Island Avenue, Brooklyn, NY 11230
Hours: Monday–Friday, 9:00 AM – 5:00 PM
How to Contact Them
Phone: (718) 434-3266
Email: info@copo.org
Website: www.copo.org
Covenant House is a national nonprofit headquartered in New York City that provides shelter, care, and support to young people experiencing homelessness. Their mission is to offer unconditional love, absolute respect, and relentless support to youth, including survivors of human trafficking and young families.
Emergency shelter
Transitional housing
Support for survivors of human trafficking
Services for young families
Case management and counseling
Education and job readiness programs
Health and wellness support
Youth experiencing homelessness
Survivors of human trafficking
Young families in crisis
Not specified on the website.
Not specified, but services are tailored to diverse communities.
Services are free.
Not specified.
Covenant House has locations across the United States, including its headquarters in New York City. Specific addresses and hours vary by location.
Website:
- [Adult Education for Immigrants](https://www.documented.info/:locale/services/8502):CREA (Centro de Recursos Educativos para Adultos) is based in East Harlem, New York City. Founded in 2013, its mission is to provide educational opportunities and support services to Spanish-speaking adult immigrants from Central and South America.
Basic education in Spanish (literacy, elementary, and secondary levels)
English as a Second Language (ESL) classes
High School Equivalency (TASC exam preparation)
Leadership development
Individual counseling
Referrals to social services
Peer-to-peer support
Book club and community engagement activities
Spanish-speaking adult immigrants, primarily from Central and South America, seeking educational advancement and community support.
Open to adult learners from immigrant communities. No specific documentation requirements mentioned.
Spanish
English
Services are offered at low or no cost, depending on the program. Contact CREA directly for specific cost details.
No formal referral required. Interested individuals can contact CREA directly to enroll or inquire.
Address: 475 East 115th Street, 1st Floor New York, NY 10029 Please call before visiting.
Phone: 929-270-7741 Email: info@creany.org
Victims of Crime, Survivors of Violence, Victims of Trafficking
- [Free Meals and Food Pantry](https://www.documented.info/:locale/services/8504):Crossroads Community Services is a nonprofit located in Midtown Manhattan. Its mission is to unite the community to fight hunger and homelessness by providing food and support to New Yorkers in need.
Hot Meals (served 7 days a week)
Breakfast to-go: Sunday, Monday, Wednesday (7:45 AM – 8:45 AM)
Food Pantry (healthy groceries for NYC residents)
Holiday Meal Distribution & Gift Bazaar
Community Engagement & Volunteer Opportunities
New Yorkers experiencing food insecurity
Individuals and families at risk of homelessness
Residents of all boroughs: Bronx, Brooklyn, Manhattan, Queens, Staten Island
No formal eligibility requirements are listed. Services are open to all in need.
English. Language support is not explicitly listed, but services are inclusive and welcoming to diverse communities.
All services are free.
No referral is required.
Meals served at: 108 East 51st Street (between Park & Lexington Avenues), New York, NY 10022
Breakfast to-go:
Sunday, Monday, Wednesday: 7:45 AM – 8:45 AM
Food Pantry hours vary; check website or contact for details.
Phone: (212) 378-0229 Email: pbergquist@crossroadsnyc.org Website:
Day One is a nonprofit organization based in New York City. It partners with youth ages 24 and under to end dating abuse and domestic violence through legal advocacy, education, supportive services, and leadership development.
Free counseling and case management
Legal advice and representation
Educational workshops
Youth organizing and leadership training
Community outreach and prevention programs
Online chat and text support
Teens and young adults (ages 24 and under)
Youth experiencing dating abuse, intimate partner violence, or sexual assault
Youth across all five boroughs of NYC
Open to NYC youth ages 24 and under. No immigration status requirements.
English
Spanish
All services are free.
No formal referral required. Youth can call, text, or chat online to get help.
Mailing Address: Church Street Station, PO Box 3220, New York, NY 10008 Hours: Monday–Friday, 10 AM – 6 PM
Phone: (212) 566-8120 Toll-Free Helpline: 1-800-214-4150 Text: (646) 535-3291 (DAY1) Email: astaana@dayoneny.org Website: Listed below
Website:
Destination Tomorrow is an LGBTQ+ center located at 452 E 149th St, 3rd Floor, Bronx, NY 10455. The organization empowers LGBTQ+ individuals—especially those most vulnerable—through holistic programs that promote economic, social, and mental well-being.
Services
Housing assistance
Academic enrichment
Prevention and outreach
Intervention services
Career readiness and job support
Youth services
Client screening
Capacity building for other agencies
Grantmaking through the TRANScend Community Impact Fund
HIV and STD testing
Healthcare navigation
Target Audience LGBTQ+ individuals, especially Black and Brown transgender and gender non-conforming (TGNC) people, youth, those experiencing housing insecurity, and asylum seekers.
Eligibility Requirements Services are designed for LGBTQ+ individuals. No insurance is required, but a valid ID is necessary.
Supported Languages English and Spanish (staff available on site)
Referral Process No formal referral process mentioned; walk-ins are accepted.
Location & Walk-In Hours 452 E 149th St, 3rd Floor, Bronx, NY 10455 Walk-in hours: Monday–Friday, 10:00 AM – 5:00 PM
How to Contact Them Phone: 646-723-3325
Fax: 917-580-6485
- [Child Care Assistance and Provider Support](https://www.documented.info/:locale/services/8512):The New York State Office of Children and Family Services (OCFS) provides resources to help families access affordable child care and supports individuals who operate or want to start child care programs. OCFS ensures safe, high-quality care for children across New York State.
Child care assistance and subsidies
Search tools to find licensed child care providers
Support for starting and operating child care programs
Training and background checks for providers
Allergy awareness and health safety resources
Lead testing assistance for child care facilities
DEIA (Diversity, Equity, Inclusion, Accessibility) toolkit
QUALITYstarsNY rating and improvement system
Mandated reporter guidance and resources
Grants for afterschool programs
Business Navigator toolkit for employers
Parents and families seeking child care
Child care providers and educators
Employers supporting working families
Community organizations and advocates
Eligibility for child care assistance is based on income and other factors. Providers must meet state licensing and training requirements.
Not specified, but services are designed to be inclusive and accessible statewide.
Child care assistance is free or low-cost for eligible families. Provider resources are publicly funded.
No formal referral required. Families and providers can access resources directly through the website or contact OCFS.
Main Office: New York State Office of Children and Family Services 52 Washington Street, Rensselaer, NY 12144 Hours: Monday–Friday, 9 AM – 5 PM
Phone: 1-800-732-5207 Website: Listed below
Website:
- [Advocacy and Support for Domestic Workers](https://www.documented.info/:locale/services/8513):Domestic Workers United (DWU) is a Black-immigrant-led grassroots organization based in New York City. Founded in 2000, DWU organizes Caribbean, African, and Latinx domestic workers—including nannies, elder care workers, and house cleaners—to fight for fair labor standards, racial justice, and an end to exploitation in the domestic work industry.
Know Your Rights workshops
Worker Town Halls
Legal advocacy and referrals for workplace discrimination, harassment, and wage theft
Access to NYC Care health insurance and healthcare referrals
Healing retreats and wellness support
Arts and cultural programming for liberation
Food justice initiatives, including subsidized CSA distribution
Weekly fresh produce distribution through Maple Street Community Garden (June–November)
Immigrant domestic workers
Nannies, elder care workers, and house cleaners
Black, Caribbean, African, and Latinx communities in NYC
Open to domestic workers in New York City. Some services are member-specific.
Not specified, but services are tailored to immigrant and multilingual communities.
Services are free for members. Some programs may be subsidized or require registration.
No formal referral required. Contact DWU directly for membership and program access.
Mailing Address: Domestic Workers United New York, NY (exact street address not listed) Hours: Not specified
Email: DWUNewYork@gmail.com Website: Listed below
Website:
- [Support Groups for Survivors of Violence - New York-Presbyterian/Columbia University Irving Medical Center](https://www.documented.info/:locale/services/8514):Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.
The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.
Acacia Network is a Hispanic-led nonprofit based in New York City, serving over 150,000 individuals annually. With more than 100 affiliates across six states and Puerto Rico, Acacia provides culturally competent, bilingual, and trauma-informed services to underserved communities.
Primary and behavioral health care
Affordable housing and supportive housing
Substance use treatment and recovery programs
Social services and case management
Economic development initiatives
Cultural revitalization programs
Services for children, youth, and older adults
Underserved individuals and families
Hispanic and immigrant communities
Children, youth, and older adults
People in need of housing, health care, or recovery support
Not specified.
Services are bilingual and culturally competent. Specific languages not listed.
Not specified. Services vary by program and may include insurance-based or subsidized options.
Not specified.
Headquartered in New York City. Operates across six states and Puerto Rico. Specific addresses and hours vary by program.
Website:
NYC Opportunity, part of the Mayor’s Office for Economic Opportunity, is based in New York City. It aims to reduce poverty and increase equity by supporting educational programs that help young adults achieve academic success and career readiness.
Mentorship Programs
Academic Support
College & Career Readiness
Youth Development
Eligibility varies by program. Most programs target young adults who are academically or financially disadvantaged.
Language offerings are not explicitly listed, but services are designed to support diverse communities across New York City.
Programs are generally free or publicly funded, with no cost to participants.
Not specified. Many programs are accessed through partner institutions like CUNY or community-based organizations.
Programs are offered citywide through various institutions and community providers. Specific locations and hours depend on the program.
Phone and email are not listed for individual programs. For more information, visit:
Website: https://www.nyc.gov/site/opportunity/portfolio/education.page
The English-Speaking Union (ESU) is a nonprofit organization based in New York City that promotes global understanding through English language education and cultural exchange. For over 100 years, ESU has supported students, teachers, immigrants, and lifelong learners across the United States and internationally.
English in Action: weekly conversation practice with volunteer tutors
Andrew Romay New Immigrant Center (ARNIC): free English classes, career development, and civic engagement for new immigrants
National Shakespeare Competition: performance and writing contests for high school students
Debate and Public Speaking Leagues: middle and high school tournaments and international competitions
Travel and Learn Abroad: scholarships for study in the UK
Professional Development Workshops for educators
Cultural events and lectures
English language learners
Recent immigrants
Middle and high school students
Teachers and educators
Lifelong learners and ESU members
Eligibility varies by program. Most educational and immigrant services are open to qualifying students and newcomers. Scholarships and competitions may require application and selection.
English; programs are designed to support English learners from diverse backgrounds.
Many programs are free, especially for immigrants and students. Some events and workshops may have fees or require membership.
Referrals are not required. Interested individuals can apply or register directly through the ESU website.
Main Office: 144 E 39th Street New York, NY 10016
Phone: (212) 818-1200 Email: info@esuus.org
Hours vary by program and event.
Website:
- [Free Medical Eye Care for Seniors and At-Risk Adults](https://www.documented.info/:locale/services/8524):EyeCare America, a public service program of the American Academy of Ophthalmology, is co-sponsored by the Knights Templar Eye Foundation. It provides free medical eye care to eligible individuals across the U.S. through a network of over 5,000 volunteer ophthalmologists. The program aims to reduce avoidable blindness and severe visual impairment.
Seniors EyeCare Program:
Medical eye exam for eligible seniors aged 65+
Up to one year of follow-up care for diagnosed conditions
Glaucoma EyeCare Program:
Baseline glaucoma exam for eligible, uninsured individuals
Awareness and early detection for those at increased risk
Online Referral Center to check eligibility
Educational resources on eye health
Note: Eyeglasses, prescriptions, hospital services, and medications are not covered.
Seniors aged 65 and older
Adults at increased risk for glaucoma
U.S. citizens or legal residents
Underserved populations without access to eye care
Seniors Program:
Age 65+
U.S. citizen or legal resident
Not enrolled in an HMO or receiving VA eye care
No ophthalmologist visit in the past 3+ years
Glaucoma Program:
U.S. citizen or legal resident
Not enrolled in an HMO or receiving VA eye care
No eye exam in the past 12+ months
At increased risk due to age, race, or family history
Not specified. Services are offered nationwide.
90% of services are provided at no out-of-pocket cost. Eyeglasses and additional medical services are not covered.
Visit the Online Referral Center at to check eligibility and request care.
Nationwide network of volunteer ophthalmologists. No physical office; services coordinated online.
Phone: 877-887-6327 Fax: 415-561-8567 Mail: PO Box 429098, San Francisco, CA 94142 Website:
- [Social Care Referral Platform for New York State](https://www.documented.info/:locale/services/8526):Findhelp is a national platform that supports community organizations, governments, and businesses in managing social care referrals. In New York State, it partners with Medicaid and local nonprofits to advance health equity through the 1115 Waiver Program and Social Drivers of Health (SDoH) initiatives.
Closed-loop referral management
Screening and claims tracking for Medicaid programs
Support for 1115 Waiver Program implementation
Coordination with community-based organizations (CBOs)
Interactive map of over 13,800 local programs
Marketplace functionality for immediate needs
Analytics and reporting tools
Expert guidance for building social care networks
New York State Medicaid enrollees
Community-based organizations
Healthcare providers and managed care plans
Government agencies and nonprofits
Eligibility varies by program. Services are designed to support organizations and individuals involved in Medicaid and social care coordination.
English; platform tools are designed to support diverse communities and may include multilingual access depending on partner organizations.
Platform access and services vary by partnership. Some resources are free, especially for nonprofit organizations.
Referrals are managed through the Findhelp platform and its integrated tools. Organizations can coordinate care and track referrals directly.
Nationwide digital platform with local support in New York State. Local contact: Heather Zuckerwise-Choi, Senior Account Executive, Northeast Region
Website:
- [Educational Services for Young Haitian Immigrants](https://www.documented.info/:locale/services/8527):Flanbwayan is an organization dedicated to empowering newcomer Haitian immigrant youth, aged 14–21, in New York City. The program offers a range of educational, cultural, leadership, and advocacy services to support the personal and academic growth of participants. By fostering opportunities for development and connection, Flanbwayan helps transform lives and strengthen communities.
What We Offer:
Educational Services: Support with high school enrollment for immigrants and college access.
Academic Assistance: Guidance to help students succeed in their studies.
Leadership Programs: Development opportunities to cultivate leadership skills and advocacy abilities.
Cultural Activities: Folklore dance, drumming, and other cultural initiatives to celebrate Haitian heritage.
Community Organizing: Advocacy and organizing efforts to empower the community.
Radio Programs: Opportunities to engage with radio production and media.
Eligibility Requirements: Participants must be Haitian immigrant youth aged 14–21 who are English Language Learners (ELLs).
Languages Supported: Haitian Creole.
Cost: Free of charge.
Contact Information: Email: info@flanbwayan.org Phone: 718-774-3037 Website:
- [Community Services in Flatbush](https://www.documented.info/:locale/services/8528):Flatbush Development Corporation (FDC) is a nonprofit organization based in Brooklyn, New York. It supports families, youth, and small businesses through housing advocacy, youth programming, and community development initiatives.
Youth programs and services
Small business support
Housing advocacy and tenant organizing
Community development projects
Flatbush Tenants Coalition
Families and youth in Flatbush
Small business owners
Tenants and housing advocates
Brooklyn residents seeking community support
Not specified.
Not specified.
Not specified.
Not specified.
Brooklyn, NY (specific address and hours not listed)
Website:
QLICS is a program offered by Flushing Jewish Community Council, serving communities in Queens and Nassau County. It provides counseling services to individuals, couples, families, and groups to support mental health and well-being.
Individual counseling
Couples counseling
Family counseling
Group counseling
Psychiatric referrals
Individuals, couples, and families seeking mental health support
Residents of Queens and Nassau County
Not specified.
Not specified.
QLICS accepts most insurance plans and offers a sliding scale fee structure for clients.
Not specified.
Multiple sites in Queens and Nassau County. Specific addresses and hours are not listed.
Phone: (516) 547-4318 or (718) 461-6393 Fax: (718) 463-8937 or (516) 442-0766 Email: qlics@flushingjcc.net Website:
- [Free Outdoor Camps and Youth Programs](https://www.documented.info/:locale/services/8535):Organization Overview The Fresh Air Fund provides free outdoor summer camps and year-round youth development programs to children from low-income communities across New York City.
Services
Sleepaway Summer Camps
Career Awareness Program
Leadership Development
Year-Round Enrichment Programs
Friendly Towns Program
Volunteer Opportunities
Community Events
Target Audience Children and youth ages 8–17 from underserved communities in New York City
Supported Languages English Spanish Chinese
Cost Services are free for eligible NYC families
Referral Process No referral required; families can apply directly online
Location & Hours Main Office: New York City (exact address not listed) Camp Locations: Fishkill, NY and Harriman State Park Hours: Not specified
Contact Info Website:
- [Support Services for Survivors of Abuse and Trafficking](https://www.documented.info/:locale/services/8536):Garden of Hope is a faith-based nonprofit in New York City that serves women and children affected by domestic violence, sexual assault, and human trafficking. Founded in 2004, it has supported over 3,000 Chinese immigrants through holistic care and community outreach.
Crisis hotline and intervention
Counseling and support groups
Advocacy and case management
Legal assistance
Emergency shelters and housing
Job training and career support
Tutoring and youth camps
English classes for immigrant women
Volunteer-led outdoor and creative activities
Translation and administrative support
Women and children affected by abuse or trafficking
Chinese immigrants
Survivors of domestic violence and sexual assault
Families in crisis
Services are primarily for women and children impacted by violence or trafficking, especially within immigrant communities.
English and Chinese; translation services available for other languages depending on volunteer availability.
Services are free.
Referrals may be coordinated through partner organizations or direct contact. Volunteer opportunities are also available.
Queens, NY Hours vary by program and service. Contact for details.
Website:
- [Support and Empowerment for Survivors of Sexual Exploitation](https://www.documented.info/:locale/services/8537):Girls Educational & Mentoring Services (GEMS) is a nonprofit based in New York City that empowers girls and young women ages 12–24 who have experienced commercial sexual exploitation and domestic trafficking. Founded in 1998, GEMS provides survivor-led support and leadership development.
Survivor Leadership Institute and Resource Center
Educational Initiative (GED, high school, college support)
Court advocacy and legal support
Holistic case management
Transitional and supportive housing
Victim, Survivor, Leader™ (VSL) training curriculum
Technical assistance and training for service providers
Donation and fundraising programs
Mentorship and peer support
Girls and young women ages 12–24
Survivors of commercial sexual exploitation and trafficking
Youth involved in the justice system
Social service and legal professionals seeking training
Services are designed for young women and girls who have experienced exploitation or trafficking. Training programs are open to professionals working with at-risk youth.
English; services are tailored to diverse communities. Language support may vary by program.
Services for survivors are free. Training programs may have associated fees.
Referrals can be made via online forms for general services or housing. Professionals can inquire about training and consulting.
Mailing Address: P.O. Box 899 New York, NY 10039-3148
Hours vary by program. Contact for details.
Phone: (917) 837-0357 Email: donate@gems-girls.org Website:
- [24/7 Free Legal Support for Arrests in NYC](https://www.documented.info/:locale/services/8538):Good Call is a nonprofit organization based in New York City that provides immediate, free legal support to individuals who have been arrested. Their mission is to ensure that no one faces the criminal justice system alone by offering access to legal help and notifying loved ones during emergencies.
24/7 legal hotline for people under arrest
Immediate connection to a free attorney
Emergency contact notification service
Legal rights education and resources
Community outreach and advocacy
Online emergency contact directory
Individuals arrested in New York City
Families and loved ones of those arrested
Communities impacted by over-policing
Available to anyone arrested in NYC. No income, age, or immigration status restrictions.
English; additional language support may be available through legal partners.
All services are free and confidential.
No referral needed. Call the hotline directly at 1-833-3-GOODCALL (1-833-346-6322).
New York City-based Hotline available 24/7
Phone: 1-833-3-GOODCALL (1-833-346-6322) Website:
Source:
- [Youth and Family Support Services](https://www.documented.info/:locale/services/8543):Good Shepherd Services is a nonprofit based in New York City that provides over 100 programs supporting youth and families in underserved communities. Their mission is to help individuals thrive through education, housing, and social services.
Youth Development Programs
Education and Vocational Services
Youth Justice Initiatives
Family Support Services
Foster Care and Adoption
Supportive Housing for Young Adults
Group Homes for Adolescents
After-School and Summer Camps
College and Career Readiness
Community Organizing and Advocacy
Children and youth in underserved neighborhoods
Families facing social and economic challenges
Young adults in need of housing or support
Individuals involved in the juvenile justice system
Eligibility varies by program. Some services may require residency in specific NYC boroughs or meet income-based criteria.
English; services are tailored to diverse communities and may include multilingual support depending on the program.
Most services are free or low-cost. Specific programs may have eligibility requirements for free access.
Referrals may be required for certain programs. Contact the organization directly to confirm.
Main Office: 305 7th Avenue, 9th Floor, New York, NY 10001
Phone: (212) 243-7070 Email: gss@goodshepherds.org
Hours: Vary by program. Contact for details.
Website:
- [Free Early Childhood Education](https://www.documented.info/:locale/services/8547):The NYC Department of Education offers Head Start and Early Head Start programs through community-based early childhood partners. These programs provide full-day, year-round care and education for children ages 0–4 and support for their families.
Early Head Start: care for infants and toddlers (ages 0–2)
Head Start: education and care for children ages 3–4
Nutritious meals and health screenings
Support accessing health services
Family goal-setting (employment, housing, adult education)
Safe, positive learning environments
Year-round programming (school year and summer)
Families with children ages 0–4
Pregnant mothers
Low-income families in New York City
Eligibility is based on income and other factors. Families may qualify if they meet federal guidelines. Programs may accept a limited number of families above the income threshold. Immigration status is not a barrier to enrollment.
Not specified, but services are inclusive and community-based.
Programs are free for eligible families.
Families should contact a Head Start program directly or visit MySchools to find a nearby site. No proof of citizenship or immigration status is required.
Programs are located throughout New York City. Each site operates at least 8 hours per day, year-round. Specific addresses and hours vary by location.
Phone: 718-935-2009 (Monday–Friday, 8 AM–6 PM) Website: Listed below
Website:
- [Free Parenting and Pregnancy Support in Brooklyn](https://www.documented.info/:locale/services/8549):Healthy Start Brooklyn is a program of the NYC Department of Health and Mental Hygiene. It serves expectant and new parents in Brooklyn neighborhoods, including Brownsville, Bedford-Stuyvesant, and Bushwick. The program promotes healthy pregnancies, parenting, and emotional well-being through free classes and support groups.
Pregnancy and prenatal support
Childbirth education (multiple weekly sessions)
Infant safety and CPR
Newborn care
Doula services
Breastfeeding support
Parenting skills workshops
Fatherhood development groups
Emotional health support before and after birth
Bereavement support (Remembering You, Remembering Us)
Family Foundations workshops
ROSE (Reach Out, Stay Strong: Essentials)
Community Action Network (stress and wellness strategies)
Expectant and new parents living in Brooklyn
Fathers and father figures
Families experiencing stress or loss
Residents of Brownsville, Bedford-Stuyvesant, Bushwick, and surrounding areas
Open to Brooklyn residents who are expecting or have recently had a child. Some programs may have specific criteria.
Most classes are in English. Language services available with 72-hour notice.
All services and classes are free.
Enroll online, call 844-919-1123, or email HealthyStartBrooklyn@health.nyc.gov.
Services are offered virtually, in-person, or both. Weekly schedule includes sessions Monday through Saturday. Visit the for details.
Phone: 844-919-1123 Email: HealthyStartBrooklyn@health.nyc.gov Website:
- [Free PCA Training](https://www.documented.info/:locale/services/8551):
Heart to Heart Homecare is a New York-based agency offering free Personal Care Assistant (PCA) training to those looking to start a career in homecare. The Bronx branch provides bilingual training and support for aspiring caregivers.
Services
Free PCA training in English and Spanish
Job placement assistance after completion
Flexible training schedules
No prior certification required
Target Audience
Adults (18+) interested in becoming certified PCAs
Bronx residents seeking entry into the homecare field
Uncertified individuals seeking training
Eligibility Requirements
Must be 18 years or older
No prior certification needed
Supported Languages
English
Spanish
Cost
Training is free
Referral Process
Referrals accepted via phone or in person
Location & Hours 2488 Grand Concourse, Suite 409 Bronx, NY 10458
Monday–Friday, 9:00 AM – 6:00 PM
Contact Info
Phone: (877) 424-4245
Email: info@h2hhc.com
Website:
- [Free English Classes and Job Readiness Support](https://www.documented.info/:locale/services/8552):Henry Street Settlement is a nonprofit organization located on Manhattan’s Lower East Side. It provides social services, education, and arts programs to New Yorkers of all ages, with a mission to open doors of opportunity for all.
Services
ESOL Basics Classes: Practice speaking, listening, reading, and writing in English
Job Readiness: Resume writing, interview preparation, and job search support
Civics Education: Learn about your community and civic engagement
Citizenship Preparation: Prepare for the U.S. citizenship interview
Childcare & Afterschool Programs: Support for parents including tutoring and childcare
GED Prep & Vocational Training
Computer Skills Training
Youth Employment Programs
Emergency Food Assistance & Helpline Support
Target Audience Immigrants, adults (18+), youth, public housing residents, and families living in New York City
Eligibility Requirements Must be a New York City resident. Some programs may have age or other requirements.
Supported Languages English, Spanish, Chinese (Mandarin and Cantonese), and others depending on program availability
Cost Most services are free, including ESOL classes, job readiness, citizenship prep, and tutoring. Some programs may have eligibility-based access.
Referral Process Walk-in registration available for ESOL and workforce programs. No formal referral required.
Location & Hours Workforce Development Center 178 Broome Street, 3rd Floor, New York, NY 10002
Hours: Monday–Thursday (classes), Friday walk-in registration 1–2 p.m. General Office Hours: Monday–Friday, 9 a.m.–5 p.m.
How to Contact Them Phone: 212-478-5400 Email: ngardner@henrystreet.org
- [Free Parenting Support and Workshops](https://www.documented.info/:locale/services/8553):Henry Street Settlement is located on the Lower East Side of Manhattan. Its mission is to open doors of opportunity through social services, arts, and health care programs. The Parent Center supports families with children ages 0–18.
Services
Weekly parenting groups (6-week and 12-week formats)
Toddler Tuesdays: structured play for toddlers and parents
One-time workshops on parenting topics (e.g., internet safety, discipline, co-parenting)
Referrals for:
Benefits counseling
Public assistance and food stamps
Health insurance
Legal services (child support, credit, debt repair)
Housing resources
Job training and placement
Income tax preparation
Medical and mental health services
Target Audience Parents, grandparents, and caregivers of children ages 0–18
Eligibility Requirements Open to all families; no specific eligibility criteria listed
Supported Languages English, Spanish, Chinese
Cost All services are free of charge
Referral Process No referral required; families may register directly by phone or email
Location & Hours: Dale Jones Burch Neighborhood Center 269 Henry Street, New York, NY 10002
Open weekdays from 9 a.m. to 5 p.m. Please visit the website for the current schedule of parenting groups, workshops, and events.
How to Contact Them & Contact Info
Phone: 212.471.2400 x1831
Email: parentcenter@henrystreet.org
- [Free Food Pantry and Nutrition Support](https://www.documented.info/:locale/services/8559):The HopeLine is a nonprofit organization based in the Bronx, New York. Its food pantry program provides free groceries and nutrition support to individuals and families facing food insecurity.
Monthly food pantry access (30–50 lbs of food per household)
Walk-in food distribution every Wednesday at 1:30 PM (while supplies last)
Appointment-based food pickup (call Mondays after 9:30 AM)
Prepackaged groceries with fresh produce, grains, dairy, and protein
5–10 lbs of meat and fish per visit
Cooking essentials like oil, juice, bread, and snacks
One-time welcome package with diapers for expectant mothers (requires sonogram or doctor’s note)
Bronx residents experiencing food insecurity
Low-income individuals and families
Expectant mothers in need of support
Must be a Bronx resident
Valid ID and proof of address required (e.g., utility bill, shelter letter)
Not specified, but services are tailored to diverse Bronx communities.
All services are free.
No formal referral required. Appointments can be made by phone or in person. Walk-ins accepted on Wednesdays.
Main Office: The HopeLine Bronx, NY (exact street address not listed) Food Pantry Hours:
Appointment scheduling: Mondays after 9:30 AM
Walk-ins: Wednesdays at 1:30 PM (first come, first served)
Phone: (718) 402-1212 Email: donations@thehopeline.org Website: Listed below
Website:
- [Culinary Job Training and Food Business Support](https://www.documented.info/:locale/services/8560):Hot Bread Kitchen is a nonprofit organization based in Manhattan, New York. It creates economic opportunity through culinary job training, food entrepreneurship, and a network of support for individuals facing barriers to meaningful careers.
Culinary job skills training
Job placement with food industry partners
Food entrepreneurship programs
Business development support for small food businesses
Financial planning and mentorship
Networking and community building
Individuals seeking careers in the food industry
Entrepreneurs starting or growing food businesses
Women and immigrants facing employment barriers
Open to individuals with interest in food careers or entrepreneurship. Specific program eligibility may vary.
Not specified, but services are inclusive and community-based.
Programs are free for eligible participants.
No formal referral required. Interested individuals can apply directly through the website.
Main Office: Hot Bread Kitchen c/o Chelsea Market 75 Ninth Avenue, Suite 0610 New York, NY 10011 Hours not specified
Phone: (212) 540-9070 Email: info@hotbreadkitchen.org Website: Listed below
Website:
LaGuardia Community College’s Center for Immigrant Education and Training (CIET), located in New York City, developed the Hotel T.E.A.C.H. Project Curriculum in partnership with Sheraton Manhattan Hotel and funding from the U.S. Department of Labor. The program helps immigrant workers build the skills needed to succeed in the hospitality industry.
English language instruction for hospitality workers
Soft skills development (communication, teamwork, professionalism)
Technology skills for workplace readiness
Career counseling and interview preparation
Hospitality industry-specific training
Curriculum aligned with Equipped for the Future (EFF) standards
Instructor resources: handouts, materials, implementation guides
Audio learning tools
Immigrant adults
Non-native English speakers
Individuals working or preparing to work in hotels or hospitality
Participants should be immigrants or non-native English speakers interested in hospitality careers.
English instruction tailored for non-native speakers. Other languages not specified.
Not specified. Contact CIET for details.
Contact CIET directly to inquire about enrollment or access to curriculum materials.
LaGuardia Community College Center for Immigrant Education and Training 31-10 Thomson Avenue Long Island City, NY 11101 Hours: Not specified
Phone: Not listed Email: Not listed Website:
The National Human Trafficking Hotline is a confidential, toll-free service that connects victims and survivors of sex and labor trafficking with support and resources across the United States. It is operated by Polaris and serves anyone affected by human trafficking.
24/7 confidential hotline for victims and survivors
Reporting tips about suspected trafficking
Safety planning and crisis support
Referrals to emergency, transitional, and long-term services
Online National Referral Directory
Educational resources and statistics
Victims and survivors of sex or labor trafficking
Concerned individuals or community members
Service providers and law enforcement
Services are available to anyone affected by human trafficking, regardless of age, gender, nationality, or immigration status.
English, Spanish, and over 200 additional languages through interpretation services.
All services are free and confidential.
Referrals are provided directly through the hotline or via the online National Referral Directory.
Nationwide service available 24/7 via phone, text, and online chat.
Phone: 1-888-373-7888 Text: “HELP” to 233733 Website:
- [Halal Food Bank Network](https://www.documented.info/:locale/services/8568):ICNA Relief is a national nonprofit organization with locations across New York City and the U.S. Their Hunger Prevention Program provides essential food support to families facing food insecurity, offering groceries, fresh produce, and hot meals with dignity and respect.
Free food pantries
Fresh produce and household essentials
Mobile food distributions
Hot meal services
Emergency food response during crises
Nutrition-focused and halal food options
Community partnerships with mosques, churches, and nonprofits
Low-income families
Individuals experiencing food insecurity
Communities affected by emergencies or disasters
Not specified.
Not specified.
Services are free.
Not specified.
ICNA Relief operates multiple food pantry locations across New York City. Specific addresses and hours are listed on their website.
Website:
- [Free Immigration Screening and Legal Resources](https://www.documented.info/:locale/services/8570):Immi is a free online platform created by nonprofit legal experts to help immigrants in the United States understand their rights and explore legal immigration options. It is a project of Immigration Advocates Network and Pro Bono Net.
Immigration Paths Quiz to screen for eligibility
Information on Asylum, DACA, Family-Based petitions, SIJS, T Visa, TPS, U Visa, and VAWA
Learning Center with updates on immigration law
Safety planning tools for families
Anonymous access in English and Spanish
Referrals to legal help and local experts
Immigrants in the United States
Individuals seeking to understand their legal status or options
Families preparing for immigration-related emergencies
No eligibility restrictions. Anyone can use the platform to explore immigration options and access resources.
English and Spanish
All services are free.
Users can access legal referrals directly through the platform after completing the screening quiz.
Online platform available nationwide, 24/7.
Website:
- [Low-Cost Legal Assistance for Immigrants](https://www.documented.info/:locale/services/8572):Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization offering immigration legal support and deportation defense. The Manhattan office serves vulnerable immigrant populations across New York City and the tri-state area.
Services
Adjustment of Status
Asylum Applications
Consular Processing
DACA (Deferred Action for Childhood Arrivals)
Employment Authorization
Family-Based Petitions
NACARA
Naturalization/Citizenship
Removal Hearings
Special Immigrant Juvenile Status
T Visas
Temporary Protected Status (TPS)
U Visas
VAWA (Violence Against Women Act) Petitions
Representation at Asylum Interviews
Representation before Immigration Court and Board of Immigration Appeals
Help Completing Forms
Filings with USCIS
Referrals to Other Services
Community Development, Education, Nonprofit Support, and Tax Assistance
Target Audience
Detained and non-detained immigrants
Domestic violence victims
Human trafficking survivors
Individuals without legal immigration status
People with physical or mental disabilities
Juveniles
LGBTQ+ individuals
Seniors and people living with HIV/AIDS or cancer
Eligibility Requirements Services are available to immigrants living or working in the tri-state area.
Supported Languages
English
French
Spanish
Access to commercial interpreting services
Cost Services are offered at low cost. Fees may apply depending on the case.
Referral Process Appointments are accepted. Contact via phone, email, mail, or website.
Location: 305 Broadway, Suite 402 New York, NY 10007
How to Contact Them
Phone: (631) 617-5269
Email: ilsoli@ilsoli.org
IMPACCT Brooklyn is a nonprofit community development organization serving Central Brooklyn neighborhoods including Bedford-Stuyvesant, Clinton Hill, Crown Heights, Ocean Hill-Brownsville, Prospect Heights, and Prospect Lefferts Gardens. Its mission is to build, restore, and preserve quality housing and educational services to keep residents rooted in Brooklyn.
Affordable housing preservation and development
Economic development and small business support
Community advocacy and tenant organizing
Leadership development and civic engagement
Racial equity and accessibility initiatives
Brooklyn residents
Tenants, homeowners, and small business owners
Communities facing housing insecurity or displacement
Eligibility varies by program. Open to residents and entrepreneurs in Central Brooklyn.
Not specified, but services are inclusive and community-based.
Services are free or low-cost depending on the program.
No formal referral required. Contact the organization directly for program-specific guidance.
Main Office: 1224 Bedford Avenue, Brooklyn, NY 11216 Hours: Not specified
Phone: (718) 522-2613 Email: advancement@impacctbk.org Website: Listed below
Website:
- [NYC Public School Information and Guidance](https://www.documented.info/:locale/services/8576):InsideSchools is a nonprofit project based in New York City that helps families navigate the public school system. Their mission is to provide independent, accessible, and up-to-date information about NYC public schools through school visits, reviews, and resources.
School search and comparison tools
Step-by-step guides for school admissions
Resources for new families in NYC
Blog and newsletter updates on school policies and deadlines
Community forums and Q&A with education experts
Support for migrant families and multilingual access
Families with children in NYC public schools
Newcomers to NYC
Migrant families
Parents seeking school admissions guidance
Open to all NYC families. No eligibility restrictions.
Website available in English, Spanish, French, Arabic, Bengali, and Simplified Chinese.
Free access to all resources.
Not applicable.
79 Fifth Avenue, 16th Floor, New York, NY 10003 Hours not specified.
WhatsApp: 929-332-4467 Email: contact@insideschools.org Website:
- [Free Immigration Assistance](https://www.documented.info/:locale/services/8579):The Jackson Heights Immigrant Center (JHIC) is a nonprofit organization located in Jackson Heights, Queens. Led by attorney Nuala O'Doherty-Naranjo, JHIC supports newly arrived immigrant families by helping them navigate asylum applications and adjust to life in the United States. Services are provided by a dedicated team of volunteers and students.
One-on-one support for asylum applications
Assistance with Special Immigrant Juvenile Status (SIJS) applications
Help obtaining Work Authorization
Legal guidance and referrals
Community education and support
Newly arrived immigrant families
Asylum seekers
Immigrant youth eligible for SIJS
Eligibility varies by immigration status and age. SIJS is available to certain minors.
Not specified, but services are tailored to immigrant communities.
Services are free.
No formal referral required. Walk-ins and direct contact welcome.
Queens Office: 35-18 90th Street, Jackson Heights, NY 11372 New Jersey Office: 438 52nd Street, West New York, NJ 07093 Hours not specified.
Phone: (260) 351-1372 Email: JHImmigrantCenter@gmail.com (NYC) Email: JHIC.NJ@gmail.com (NJ) Website: Listed below
Website:
Resume preparation
Employment readiness counseling
Job skills training (interviewing, job searching, workplace relationships)
Pre- and post-placement counseling
Job orientations with employers
Referrals for diploma/document translation and evaluation
NYC public-service exam preparation
Professional training (medical billing, coding, bookkeeping, computer courses)
Assistance with government entitlements
Medical insurance support
Food assistance
Subsidized housing applications
ATTAIN Computer Lab (self-study and live workshops)
Youth & Young Adult Workforce programs
Certification and vocational training
Refugees and political asylum grantees
Low-income immigrants
Youth and young adults (ages 18–26)
Adults seeking employment or career advancement
Adults 18+
Youth 18–26 for healthcare sector placements
Some training programs require SNAP or PA+SNAP benefits, or being unemployed/underemployed
No citizenship requirements for most services
English
Russian
Spanish
All services are free to eligible participants.
No formal referral required. Participants can contact staff directly to inquire or schedule appointments.
Address: 7802 Bay Parkway, Brooklyn, NY 11214
Hours: Monday–Friday: 10:00 AM – 3:00 PM
Organization Overview Kids in Need of Defense (KIND) is a nonprofit organization based in the United States that provides legal and social support to unaccompanied migrant children. KIND envisions a world where children’s rights and well-being are protected as they migrate alone in search of safety.
Services
Free legal representation for unaccompanied children in immigration proceedings
Advocacy against forced returns and family separation
Psychosocial support for children
Prevention of child labor exploitation
Global programs in Central America, Mexico, Europe, and the UK
Policy and advocacy work to protect migrant children
Pro bono attorney network and volunteer opportunities
Target Audience
Unaccompanied migrant children
Children facing immigration-related legal challenges
Eligibility Requirements
Must be an unaccompanied minor in need of legal or social support
Supported Languages
English
Spanish
Additional language support may be available through partners and volunteers
Cost
All services are free
Referral Process
Referrals accepted from legal professionals, community organizations, and government agencies
Location & Hours
KIND operates nationally with offices in multiple U.S. cities
Office hours vary by location
How to Contact Them & Contact Info
Website:
The Kress Vision Program is a community health initiative operated by New York Downtown Hospital. It was established in 1988 to provide free eye screenings and vision care to underserved populations in New York City, helping prevent avoidable vision loss and improve eye health.
Free vision screenings
Free eyeglasses and prescriptions
Referrals to ophthalmologists
Community outreach and education
Monthly clinics and mobile services
Uninsured individuals
People who haven’t had an eye exam in over a year
Low-income residents
Elderly, disabled, and chronically ill individuals
Children without access to eye care
Open to individuals who are uninsured, cannot afford eye care, or haven’t had a recent eye exam. Must schedule appointments in advance.
Not specified, but services are tailored to diverse communities.
All services are free.
No formal referral required. Appointments must be scheduled in advance. Clinics run every 3 weeks.
Clinic Location: New York Downtown Hospital 170 William Street, New York, NY 10038 Hours: Vary by clinic date; call to confirm
Phone: (212) 233-8483 Website: Listed below
Website:
- [Support for Immigrant Workers](https://www.documented.info/:locale/services/8584):La Colmena is a nonprofit community-based organization located in Staten Island, New York. It empowers immigrant workers—including day laborers and domestic workers—through education, organizing, cultural programming, and economic development.
Worker organizing and leadership development
Job placement and referrals
Educational workshops
Cultural events and community building
Advocacy and campaigns for immigrant rights
Immigrant workers
Day laborers
Domestic workers
Low-wage workers in Staten Island
No specific eligibility requirements listed.
Not specified, but services are tailored to immigrant communities.
Services are free.
Not specified.
Main Office: 774 Port Richmond Avenue, Staten Island, NY 10302 Additional Site: 88 Canal Street, Staten Island, NY 10304 Hours: Monday – Friday, 9 AM – 5 PM
Phone: (718) 442-7700 Email: info@lacolmenanyc.org Website: Listed below
Website:
- [Free Legal Assistance](https://www.documented.info/:locale/services/8585):The Legal Aid Society is a nonprofit organization serving all five boroughs of New York City. Its mission is to ensure that no New Yorker is denied the right to equal justice. It provides free legal representation to low-income individuals in criminal, civil, and juvenile rights matters.
Criminal defense
Civil legal services (housing, immigration, employment, public benefits)
Juvenile rights advocacy
Parole revocation and appeals
“Know Your Rights” trainings
Community education and outreach
Low-income New Yorkers
Immigrants
Youth and families involved in the juvenile justice system
Individuals facing eviction, deportation, or legal challenges
Services are available to low-income residents of New York City. Specific eligibility may vary by program.
Services are available in multiple languages including English, Spanish, French, Haitian Creole, Arabic, Bengali, Chinese (Simplified and Traditional), Hindi, Korean, Nepali, Persian, Punjabi, Russian, and Urdu.
Services are free.
Not specified.
Legal Aid Society operates in all five boroughs of NYC. Specific office locations and hours vary by borough and program.
Website:
- [Specialized Mental Health Services](https://www.documented.info/:locale/services/8588):What They Do: The Libertas Center for Human Rights, located at Elmhurst Hospital Center in Queens, NY, provides comprehensive medical, mental health, social services, and legal support for survivors of torture. Their mission is to help survivors regain function and lead healthy, confident, and hopeful lives.
Services Offered:
Medical Services: Access to primary care and specialized medical assessments.
Mental Health Services: Individual and group therapy, medication management, and alternative therapies.
Social Services: Assistance with housing, food, childcare, job training, and other basic needs.
Legal Support: Collaboration with lawyers and referrals for legal representation.
Eligibility Requirements:
Survivors must have been tortured outside of the United States by government actors or perpetrators not held accountable by the government.
Languages Supported:
Access to interpreters for most languages.
Location and Hours:
Location: Elmhurst Hospital Center, 79-01 Broadway, Elmhurst, NY 11373.
Hours: Monday to Friday, 9:00 AM to 5:00 PM.
Contact Information:
Phone: 718-334-6209
Email: info@libertascenter.net
Referral Process:
Referrals can be made through their website: or directly via their .
The Lower Eastside Girls Club is a nonprofit organization located in Manhattan’s Lower East Side. It provides free, year-round programs and mentoring for girls and gender-expansive youth, helping them build healthy, successful futures through art, science, wellness, and leadership development.
Free after-school and weekend programs
Mentoring and career exploration
Art and science workshops
Leadership and entrepreneurship training
Wellness and mental health support
Community service and civic engagement
Center for Wellbeing & Happiness (open to all ages and genders)
Girls and gender-expansive youth
Families in the Lower East Side and across NYC
Open to youth who identify as girls or gender-expansive. Some programs may require registration or application.
Not specified, but services are inclusive and community-based.
All programs are free.
No formal referral required. Youth and families can apply directly through the website.
Main Office: 402 East 8th Street, New York, NY 10009 Hours: Monday–Friday, 10 AM – 6 PM
Phone: (212) 982-1633 Website: Listed below
Website:
Lutheran Social Services of New York (LSSNY), located in New York City, has been serving communities for over 125 years. Their mission is to transform lives by working with individuals, families, and leaders to address the root causes of poverty and social injustice.
Early Childhood Education
Family Support Services
Residential Services
Community Services
Advocacy and Leadership Development
Educational Programs
Health and Human Services Support
Volunteer Opportunities
Matching Gift Program for Donors
Children and families
Individuals experiencing poverty
Communities in need of social support
Health and human service organizations
Eligibility varies by program. Contact LSSNY directly for specific criteria.
Website offers multilingual access. Specific service languages not listed.
Cost varies by program. Some services may be free or subsidized.
Contact LSSNY for program-specific referral or enrollment procedures.
475 Riverside Drive, Suite 1244 New York, NY 10115 Hours: Not specified
Phone: 212-870-1100 Website:
- [Housing Counseling and Energy Assistance](https://www.documented.info/:locale/services/8599):Margert Community Corporation is a nonprofit organization located in Far Rockaway, Queens. It provides housing counseling, energy affordability programs, and home repair services to low- and moderate-income households across South Queens and surrounding areas.
Housing counseling (pre-purchase, tenant support, foreclosure prevention)
Homebuyer education workshops
Weatherization Assistance Program
RESTORE emergency home repairs for seniors
Affordable housing lottery support
Energy efficiency upgrades through NYSERDA
Neighborhood preservation and rehabilitation
Low- and moderate-income individuals and families
Senior homeowners
First-time homebuyers
Renters and homeowners in South Queens
Eligibility varies by program. Income requirements apply for most services.
Not specified.
Most services are free or subsidized for eligible participants.
Client intake form required for housing services.
325 Beach 37th Street, Far Rockaway, NY 11691 Phone: (718) 471-3724 Email: info@margert.org Hours not specified.
Website:
- [Free Food, Housing, and Crisis Support Services](https://www.documented.info/:locale/services/8600):Met Council is the largest Jewish nonprofit in America, based in New York City. It serves over 325,000 clients annually, helping low-income New Yorkers overcome poverty through food, housing, crisis intervention, and other support services.
Food Pantry Network – Kosher food distribution across NYC
Crisis Intervention – Support for individuals in urgent need
Senior Services – Holistic, trauma-informed care for older adults
Benefits Access – Help enrolling in public assistance programs
Family Violence Services – Safety planning and healing support
Holocaust Survivor Program – Specialized services for survivors
Affordable Housing – Safe housing for low-income older adults
Jewish Community Council Network – Local support across 15 NYC councils
Brooklyn Hub – Centralized social services for families post-pandemic
Low-income New Yorkers
Holocaust survivors
Seniors
Families experiencing crisis or violence
Individuals needing food or housing support
Eligibility varies by service. Many programs are open to all NYC residents in need.
English. Specific language support is not listed, but services are inclusive and culturally sensitive.
All services are free.
No referral required. Clients can self-identify and request help directly.
Main Office: 1 State Street Plaza, 24th Floor New York, NY 10004
Hours not listed; contact for details.
Phone: (212) 453-9500 Fax: (212) 453-9600 Email: info@metcouncil.org Website:
- [Free Academic Support & Family Empowerment](https://www.documented.info/:locale/services/8601):Masa is a nonprofit organization based in New York City that transforms communities through education and empowerment. It serves children, youth, and families—especially those of Mexican descent—by offering academic support, leadership development, and family advocacy programs.
After-school tutoring and enrichment
Academic mentoring and confidence-building
Family support and advocacy training
Volunteer opportunities
Cultural exchange and community engagement
Leadership development for youth
Students and youth in New York City
Families, especially of Mexican heritage
Volunteers seeking community involvement
Open to all; programs are especially designed for underserved Latino communities
English and Spanish
Services are free
No referral required; families and volunteers can contact directly
New York City (specific address not listed) Hours not specified
Phone: (646) 481-5890 Email: info@masany.org Website:
- [Food Pantry and Soup Kitchen](https://www.documented.info/:locale/services/8602):Organization Overview Meatloaf Kitchen, operated by University Community Social Services, is a nonprofit located at 137 East 2nd Street in New York City. They provide free meals and social services to anyone in need, offering a welcoming and respectful environment.
Services
Free breakfast and lunch served every Saturday
Dine-in or grab-and-go options
Social services support including:
Housing, healthcare, employment, legal, and immigration referrals
SNAP registration
Drug and alcohol rehabilitation referrals
Resume building and job search assistance
Computer access
Language support
Clothing giveaways (men’s clothing only)
Target Audience
Individuals and families in need of food or social services
Anyone seeking support, no questions asked
Eligibility Requirements
No eligibility requirements; open to all
Supported Languages
English
Language assistance available via volunteers
Cost
All services are free
Referral Process
No referral required
Location & Hours
137 East 2nd Street, New York, NY 10009
Saturdays, 9:00 AM – 2:30 PM
Breakfast: 9:00 AM – 10:00 AM
Lunch: 1:00 PM – 2:30 PM
How to Contact Them & Contact Info
Website:
Organization Overview The Migrant Center at the Church of St. Francis of Assisi is located in Manhattan, New York City. Inspired by the Franciscan tradition, the center provides legal assistance and support to immigrants and migrants of all backgrounds, regardless of political or religious affiliation.
Services
Immigration legal consultations
Legal representation in immigration matters
Referrals for additional legal and social services
Community education and outreach
40-hour immigration law training course for advocates
Target Audience
Immigrants and migrants in New York City
Individuals facing immigration-related legal challenges
Eligibility Requirements
Services are available to individuals regardless of immigration status
Appointments are accepted; walk-ins may be accommodated
Supported Languages
English
Spanish
Additional language support may be available
Cost
Some services may be free or low-cost
Fees may apply for certain legal services or training programs
Referral Process
Referrals accepted from community partners
Direct contact via phone, email, or website is encouraged
Location & Hours
135 W. 31st Street, New York, NY 10001
Hours by appointment
How to Contact Them & Contact Info
Phone: (212) 736-8500 ext. 377
Email: migrantcenter@stfrancisnyc.org
Website:
Mindful Care is a mental health provider offering immediate psychiatric support for individuals facing emotional or psychological distress. With locations across New York and other states, their mission is to bridge the gap between emergency room visits and traditional therapy by providing accessible, compassionate care when it’s needed most.
Same-day and next-day psychiatric appointments
Medication management
Individual and group therapy
Online and in-person sessions
Initial mental health assessments
Insurance verification and care matching
Treatment for conditions including:
Anxiety
Depression
Bipolar Disorder
PTSD
ADHD
Panic Disorder
Seasonal Affective Disorder
Insomnia
Acute Stress Disorder
Generalized Anxiety Disorder
Major Depressive Disorder
Adults experiencing urgent mental health needs
Individuals with anxiety, depression, or mood disorders
People seeking fast access to psychiatric care
Those without access to traditional therapy or long wait times
Open to adults. Pre-registration required via online form. Insurance verification is part of intake.
Not specified. Services are available online and in-person.
Insurance accepted. Costs vary based on coverage. Contact Mindful Care for details.
Pre-register online. A care team member will follow up to schedule an assessment and match you with a provider.
Multiple locations across New York and other states. Appointments available same-day or next-day. Virtual sessions offered.
Phone: 516-505-7200 Website:
- [Free Emotional Support Services](https://www.documented.info/:locale/services/8613):Mixteca Organization Inc. is a nonprofit based in Sunset Park, Brooklyn. It empowers Mexican and Latin-American immigrants in NYC through culturally sensitive services that support health, education, and emotional well-being.
Services
Individual counseling for emotional support and immigration-related stress
Group counseling focused on healthy relationships (Saturdays)
LGBTQ+ support groups (monthly for youth and families)
Emotional health workshops on stress management, self-care, and communication
Domestic violence awareness and prevention resources
Professional development trainings for helping professionals
Target Audience
Spanish-speaking Latinx immigrants
LGBTQ+ Latinx youth and their families
People experiencing immigration-related stress
Community members affected by domestic violence
Eligibility Requirements No specific requirements listed; services are open to the Latinx immigrant community.
Supported Languages Spanish
Cost All services are free
Referral Process No formal process required; individuals can call to schedule services or ask about workshops.
Location & Hours 245 23rd Street, 2nd Floor, Brooklyn, NY 11215
Tuesday: 5:00pm – 7:30pm
Wednesday: 9:30am – 5:30pm
Thursday: 9:30am – 7:30pm
Friday: 9:30am – 5:30pm
Closed: Sunday, Monday, Saturday
How to Contact Them Phone: 718-965-4795
- [Multilingual Early Childhood Education](https://www.documented.info/:locale/services/8614):Morningside PlayCare is a private early childhood school located in Manhattan’s Upper West Side. It offers a play-based, nature-inspired curriculum focused on Mandarin and Spanish immersion for children ages 10 months to 7 years. The school emphasizes cultural diversity, language acquisition, and emotional resilience through yoga, science, and outdoor learning.
Mandarin and Spanish immersion nursery and preschool
Universal Pre-K (UPK)
Kindergarten to Grade 2 Forest School
Forest Homeschool program
Yoga and nature-science integration
Neuroscience-informed language development
In-person and virtual open house events
Families with children ages 10 months to 7 years
Parents seeking multilingual education
Families interested in nature-based and play-based learning
Open to all families. Age-specific programs available.
Mandarin
Spanish
English
Fee-based tuition. Financial aid may be available.
No formal referral required. Families may apply directly through the website or attend an open house.
Main Office: Upper West Side, Manhattan, NY Specific hours not listed; programs operate year-round
Phone: (212) 316-0313 Email: admissions@morningsideplaycare.com Website: Listed below
Website:
The MAS Brooklyn and Staten Island Social Services Department is part of the Muslim American Society of New York. Located at the MAS Youth Center, it was created to address mental health gaps in the Muslim community. The department offers affordable counseling, wellness education, and resources to normalize mental health conversations and support community well-being.
In-house affordable low-cost therapy
Assistance with finding a therapist
Pre-marital counseling
Mental Health Mondays (virtual wellness conversations)
Psycho-education workshops
Muslim individuals and families
Community members seeking mental health support
Couples preparing for marriage
Open to all; services are designed for the Muslim community but available to anyone.
Primarily English
Services are low-cost and affordable
No referral required; individuals can contact the department directly
MAS Youth Center (Brooklyn and Staten Island) Hours not specified
Website:
- [Job Support & Training](https://www.documented.info/:locale/services/8623):New Immigrant Community Empowerment (NICE) is based in Jackson Heights, Queens. Its mission is to support immigrant workers—especially day laborers and low-wage earners—by promoting economic empowerment, education, and workplace rights.
Job readiness training
Workforce development programs
Occupational safety and health training
English language classes
Know-your-rights workshops
Legal referrals
Leadership development
Community organizing opportunities
Immigrant workers, including day laborers, domestic workers, and other low-wage earners in New York City.
Open to immigrant workers. Specific eligibility may vary by program.
English and Spanish
Services are generally free. Some programs may have eligibility requirements.
No formal referral required. Individuals can contact NICE directly or visit in person.
Location: Bldg. A - 7121 Roosevelt Ave. Jackson Heights, NY 11372
Hours: Monday to Wednesday starting at 9 AM First come, first serve
Phone: (718) 205-3773
Email: info@nynice.org
The ECHO Free Clinic is a partnership between The Institute for Family Health and the Albert Einstein College of Medicine. Located in the South Bronx, it provides free, high-quality health care to uninsured adults. The clinic is supported by Robin Hood and staffed by medical students under supervision from licensed clinicians.
Walton Family Health Center
- [Afterschool & Summer Enrichment Programs for NYC Students](https://www.documented.info/:locale/services/8627):
New York Edge is based in Woodside, Queens, and serves students across New York City. Its mission is to provide high-quality afterschool and summer programs that empower students academically, socially, and emotionally.
Academic tutoring and STEAM activities
Literacy development
Visual, performing, and digital arts programs
College and career readiness support
Summer camps with sports, arts, and enrichment
Sports & wellness programs (nutrition, leagues, Girls L.E.A.D.)
Gifted & talented access via the Excellence Project
Community school partnerships
Beacon programs for year-round engagement
Student publishing and podcast initiatives
Makers Clubs for hands-on STEAM exploration
K–12 students across New York City, especially those in underserved communities.
Open to NYC students; specific program eligibility may vary by site.
English
Spanish
TTY services available for both languages
Programs are typically free for eligible students through school partnerships and public funding.
Students are generally enrolled through their schools or designated program sites.
Main Office: 58-12 Queens Boulevard, Suite 1 Woodside, NY 11377
Hours: Monday–Friday, 9:00 AM – 5:00 PM Program hours vary by site.
The New York State Office of Mental Health (OMH) is a state agency headquartered in Albany, NY. It provides mental health services, crisis support, and wellness resources to residents across New York State. OMH works with individuals, families, and providers to promote mental wellness and access to care.
Mental health program directory by county
Crisis support and suicide prevention (988 Lifeline)
Domestic violence and substance use hotlines
Mental wellness resources and coping tips
Support for navigating health insurance
Behavioral health provider guidance
Suicide prevention initiatives
Community education and awareness
New York State residents
Individuals experiencing mental health challenges
Families and caregivers
Behavioral health providers
LGBTQ+ individuals
Survivors of domestic violence and substance use
Services are available to all New York State residents. Some programs may have specific eligibility criteria.
English
Spanish
Chinese
Russian
Hebrew
Bengali
Korean
Haitian Creole
Italian
Arabic
Polish
French
Urdu
Most services are free. Some programs may involve insurance or Medicaid reimbursement.
No referral required for crisis services. Other programs may vary.
Main Office: 44 Holland Avenue, Albany, NY 12229 Phone: 1-800-597-8481 Hours vary by program and location.
Website:
New York Legal Assistance Group (NYLAG) is based in New York City and provides free civil legal services to individuals and families experiencing poverty or crisis. Their mission is to fight economic, racial, and social injustice through legal advocacy.
Immigration Legal Services
Housing Legal Services
Employment Law
Domestic Violence Law
Consumer Protection
Financial Empowerment
Foreclosure Prevention
Holocaust Compensation
Advance Planning
LegalHealth (Legal services in hospitals and health centers)
Evelyn Frank Legal Resources Program (Health and long-term care for seniors and people with disabilities)
Community Legal Education
Impact Litigation
Policy Advocacy
Pro Bono & Volunteer Services
Low-income individuals and families
Immigrants
Survivors of domestic violence
Seniors and people with disabilities
Veterans
LGBTQ+ individuals
Tenants and homeowners facing housing insecurity
Consumers facing financial abuse
Workers experiencing workplace injustice
Eligibility is based on income level and legal need. Intake guidelines must be followed to schedule an appointment.
Services are tailored to diverse communities. Specific languages are not listed.
All services are free.
In-office meetings are by appointment only. Follow intake guidelines to schedule.
Main Office: 100 Pearl Street, 19th Floor New York, NY 10004 Hours: By appointment only
Phone: 212-613-5000 Email: info@nylag.org Website:
- [Community Grocery Pantry](https://www.documented.info/:locale/services/8631):Organization Overview Next Step Community Church, located in Brooklyn, NY, offers food support to local residents through its Community Grocery Pantry. The church is committed to serving families in need and strengthening the community.
Services
Weekly grocery distribution
Volunteer opportunities for food sorting and pantry setup
Community outreach and support
Target Audience
Brooklyn residents experiencing food insecurity
Low-income individuals and families
Eligibility Requirements
No ID or income verification required
Open to all community members
Supported Languages
English
Language support may vary depending on volunteer availability
Cost
All services are free
Referral Process
No referral needed; walk-ins welcome during pantry hours
Location & Hours
360 Schermerhorn Street, Brooklyn, NY 11217
Saturdays, 9:00 AM – 12:00 PM
How to Contact Them & Contact Info
Phone: (718) 875-1858
Website:
NMIC (Northern Manhattan Improvement Corporation) is a nonprofit based in New York City. It provides holistic services to residents of Northern Manhattan and the South and West Bronx, aiming to help individuals transition from crisis to self-sufficiency.
Trauma-informed counseling and crisis intervention
Risk assessment and safety planning
Case management and advocacy
Support groups
Shelter placement and relocation assistance
Workshops on:
Financial literacy
Healing and wellness
Parenting
Stress reduction
Women’s health
Access to Family Law Services
Referrals to other NMIC wrap-around services
All New York City residents, with a focus on individuals in Northern Manhattan and the South and West Bronx who are survivors of intimate partner violence.
Survivors of intimate partner violence residing in New York City.
English and Spanish
Services are free of charge.
No formal referral required. Individuals can contact NMIC directly via phone or email.
45 Wadsworth Avenue New York, NY 10033
Phone: 212-822-8311 (available via telephone or WhatsApp)
Email: dvp@nmic.org
Website: NMIC Domestic Violence Project
North Brooklyn Coalition Against Family Violence is based in Brooklyn, New York. The organization supports survivors of domestic violence and sexual assault by offering trauma-informed services and advocacy to help individuals rebuild their lives.
Emotional Support
Case Management and Counseling Services
Psycho-education about Trauma and Recovery
Crisis Intervention
Trauma-Informed Individual Therapy (no insurance or fee)
Support Groups
Advocacy
Housing Assistance and/or Help Finding Shelter
Emergency Services (clothing, transportation, other urgent needs)
Personal Development (GED, job training programs, etc.)
Social Services Navigation (Public Assistance, HRA, etc.)
Criminal Justice Advocacy (Orders of Protection, Legal Assistance, Police accompaniment, etc.)
Survivors of domestic violence and sexual assault, especially those in North Brooklyn.
No insurance required for therapy. Services are available to all survivors regardless of immigration status or income level.
English and Spanish
All services are free.
No formal referral required. Survivors can contact the organization directly.
Office: Brooklyn, NY Hours: Monday–Friday, 10 AM–6 PM
Phone: (718) 302-4073 Email: help@northbrooklyncoalition.org (English), ayuda@northbrooklyncoalition.org (Spanish) Website:
- [Support for LGBTQ+ Survivors of Violence](https://www.documented.info/:locale/services/8638):The NYC Anti-Violence Project (AVP), located in Manhattan, empowers LGBTQ+ and HIV-affected communities to end violence through advocacy, education, and survivor support.
Services
24/7 bilingual crisis hotline (English/Spanish)
Mental health counseling
Legal assistance (including immigration support)
Safety planning
Advocacy and case management
Violence reporting and documentation
Trainings and community education
Target Audience LGBTQ+ individuals and people living with HIV who have experienced violence, harassment, or discrimination.
Eligibility Requirements Services are available to LGBTQ+ and HIV-affected individuals in NYC. No documentation or insurance required.
Supported Languages English and Spanish (bilingual hotline); additional language support may be available upon request.
Cost All services are free of charge.
Referral Process No referral required. Walk-ins accepted during designated hours or contact via hotline.
Location & Hours 116 Nassau Street, 3rd Floor New York, NY 10038
Walk-in hours: Tuesday–Thursday, 12:00 PM – 4:00 PM (Note: Walk-in hours may be subject to change due to availability or weather.)
How to Contact Them
Phone (Hotline): 212-714-1141
Phone (Office): 212-714-1184
- [Free and Confidential Help for Survivors of Domestic and Gender-Based Violence](https://www.documented.info/:locale/services/8641):New York City Family Justice Centers (FJCs) provide free and confidential services to survivors of:
FJCs are operated by the NYC Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) and are located in all five boroughs.
- [Help for Undocumented Youth](https://www.documented.info/:locale/services/8655):
The New York State Youth Leadership Council (NYSYLC) is the first undocumented youth-led organization in New York. It empowers immigrant youth through leadership development, grassroots organizing, educational advancement, and self-expression. NYSYLC provides tools and space for undocumented youth to organize and create change in their communities.
Part of the Solution (POTS) is a nonprofit organization located in the Bronx, New York. It provides a wide range of services to individuals and families facing poverty and homelessness. POTS aims to help clients move from crisis to stability and ultimately self-sufficiency.
Main Office:
2759 Webster Avenue, Bronx, NY 10458
Hours:
Monday–Friday, 8:00 AM – 4:00 PM
(Some services may have extended hours)
- [Youth Development Programs ](https://www.documented.info/:locale/services/8666):
The Police Athletic League (PAL) of New York City is a nonprofit organization dedicated to serving children and teens throughout NYC. Founded in partnership with the NYPD, PAL provides safe, structured, and enriching programs that promote academic success, leadership, and physical well-being.
PAL operates multiple centers across NYC boroughs.
Hours vary by program and season (afterschool, summer, etc.)
To find a center near you, visit: www.palnyc.org
- [ Supportive Services for Staten Island Residents in Need](https://www.documented.info/:locale/services/8671):
Project Hospitality is a nonprofit organization based in Staten Island, New York. It provides emergency, transitional, and long-term services to individuals and families experiencing homelessness, hunger, and other crises. Their mission is to serve the most vulnerable with compassion and dignity, promoting self-sufficiency and community wellness.
Main Office:
100 Park Avenue, Staten Island, NY 10302
Hours:
Monday–Friday, 9:00 AM – 5:00 PM
(Some services operate evenings and weekends)
- [Legal Immigration Services](https://www.documented.info/:locale/services/8672):
Project Rousseau is a nonprofit based in New York City. Its mission is to empower underserved youth and migrant families by addressing immediate needs and providing long-term support. The organization offers legal services to help individuals navigate the U.S. immigration system.
Legal Services
Full-scope immigration legal representation
Legal screenings with attorneys or DOJ-accredited representatives
Defensive and affirmative asylum applications
Special Immigrant Juvenile Status (SIJS) petitions
U-Visa applications
Change-of-address form assistance
Asylum information sessions
Translation and interpretation services
Partnerships with law firms and law schools for pro bono support
Legal Services
Migrant families and asylum seekers
Underserved youth and students in NYC public schools
Individuals from immigrant backgrounds
Legal Services
Services are prioritized for individuals with strong immigration relief claims
Focus on new arrivals and underserved populations in New York City
Legal Services
Spanish
French
Dari
Fulani
Russian
Legal Services
Services are offered at no cost to eligible individuals through pro bono legal support
Legal Services
No formal referral process required; individuals can contact the organization directly
Legal Services
Based in New York City
Specific office address and hours not publicly listed
Legal Services
Phone and email not listed
Website:
Promise NYC is a program operated by NMIC (Northern Manhattan Improvement Corporation) and funded by New York City. It provides financial support for child care to immigrant families who are ineligible for federally subsidized child care due to their immigration status. NMIC is based in Upper Manhattan and serves families across New York City.
Services are free for eligible families. The program fully covers child care costs.
NMIC Headquarters
45 Wadsworth Avenue
New York, NY 10033
Waitlist calls accepted:
Tuesdays, 10 AM – 12 PM
Queens Community House (QCH) is a multi-service organization based in Queens, New York. Through its Immigrant Services programs, QCH supports immigrant families and individuals by offering free legal, educational, and case management services. Their mission is to help immigrants integrate into the community and access essential resources for a stable and empowered life.
English for Speakers of Other Languages (ESOL)
English2Work Program
All services listed are free
No formal referral needed. Clients may contact the program directly via email or attend during service hours.
Queens Community House operates multiple service centers across Queens. Specific hours for Immigrant Services are:
Immigration and Citizenship Services:
Wednesdays & Thursdays only
ESOL and English2Work Classes:
Day and evening classes available (exact times vary)
Organization Overview
Queens Public Library (QPL) is a nonprofit organization serving the borough of Queens, New York. With 66 locations, QPL offers access to books, technology, and educational programs to one of the most diverse communities in the U.S.
Services
Target Audience
Eligibility Requirements
Most services are open to the public. Some programs (e.g., GED classes) may require registration or age eligibility.
Supported Languages
Services are available in multiple languages, including English, Spanish, Chinese, Korean, and others depending on location.
Cost
Most services are free. Some specialized programs may have eligibility requirements.
Referral Process
No formal referral needed for most services. Some programs require registration or pre-testing.
How to Contact Them
Phone: (718) 990-0700
Website: www.queenslibrary.org
Location & Hours
UnLocal is a nonprofit based in New York City that provides legal services to immigrant communities. Their mission is to support and empower immigrants through culturally responsive legal representation and education.
Address:
45 W 29th St, Room 203, New York, NY 10001
Hours:
Monday–Friday: 10:00 AM – 6:00 PM
Phone: (646) 216-8210
Email: info@unlocal.org
Website: www.unlocal.org/queer-immigrant-justice-project
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Appointments must be made in advance.
Fill out their intake form. - Rapid Response Legal Collaborative - Referral Form
Organization Overview: Rauschenbusch Metro Ministries (RMM) is located at 410 West 40th Street, New York, NY 10018. RMM seeks to encourage the social, educational, spiritual, and economic growth of the Hell’s Kitchen community. Their mission is to offer hope and renewal to those trapped by an uncaring system and to fight personal and systematic injustices which sow despair
Target Audience: Asylum seekers and other individuals in need of legal and social services.
Supported Languages: English, Spanish
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Services:
Target Audience: Families in need of clothing and essential items.
Eligibility Requirements: No criteria, all services are open to everyone in the community.
Supported Languages: English, Spanish, Chinese
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City
- [Free Vocational Training for At-Risk Youth](https://www.documented.info/:locale/services/8684):Title: Free Vocational Training for At-Risk Youth
Organization Overview: Renaissance Technical Institute (RTI) is a New York-based nonprofit organization located at 173 East 112th Street, New York, NY 10029. RTI is dedicated to empowering and transforming the lives of adults (17 years and older), immigrants, and underserved communities by providing free vocational education and training that lead to careers in various trades
Services:Target Audience: Adults (17 years and older), immigrants, and underserved communities, particularly those at risk of crime and gang involvement.
Supported Languages: English, Spanish
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Organization Overview: Restaurant Opportunities Centers (ROC) United is a national nonprofit organization dedicated to improving the lives of restaurant workers. Located at 275 7th Avenue, Suite 1504, New York, NY 10001, ROC United focuses on workplace justice campaigns, policy work, and workforce development to ensure restaurant workers can live humane, happy, and thriving lives
Services:
Target Audience: Restaurant workers across New York State, including those seeking to learn their labor rights, advance in the industry, or enter the restaurant workforce.
Supported Languages: English, Spanish, Haitian Creole, French
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Support for Survivors of Trafficking
Organization Overview Restore NYC is a nonprofit organization based in New York City that provides comprehensive services to support survivors of trafficking. Their mission is to empower survivors by offering counseling, economic empowerment programs, and safe housing.
Services
Counseling:
Individual counseling is a 12-week program available in English, Spanish, and Mandarin. Limited availability for Spanish and Mandarin speakers. A language line is used for speakers of other languages.
Survivors requiring additional counseling are referred externally for more intensive care.
Support groups are currently at capacity for English speakers. Future cycles aim to include both English and Spanish-speaking groups.
Psychiatric care is not offered.
Economic Empowerment:
Resume assistance and interview preparation for survivors with work authorization.
Entrepreneurship program for survivors interested in starting their own business. Work authorization is not required. Participants can present their business pitch at the end of the program and may receive investment funding.
Emergency Housing:
Safe housing options for survivors in urgent need.
Target Audience Survivors of trafficking in New York City and surrounding areas.
Supported Languages English, Spanish, Mandarin, and other languages via language line.
Cost Most services are free of charge.
Location & Hours
Main Office: P.O. Box 1804, New York, NY 10156
Hours: Vary by program; visit their website for details.
Contact Info
Phone: (212) 840-8484
Email: info@restorenyc.org
Website:
Services
Work Permit Class: A tutorial on how to fill out the work permit application online.
Schedule: Third Monday of every month, 12:00 PM – 1:00 PM (NYC Time) on Zoom.
Asylum Application Class: A tutorial on completing the I-589 asylum application form.
Schedule: Last Monday of every month, 12:00 PM – 1:00 PM (NYC Time) on Zoom.
Target Audience Asylum seekers in New York City and surrounding areas.
Supported Languages English, French, Spanish, and Russian.
Cost Most services are free of charge.
Location & Hours
Location: Online via Zoom.
Hours: As per the monthly schedule listed above.
Contact Info
Email: info@rifnyc.org
Website:
RIF Asylum Support
Organization Overview RIF NYC is a nonprofit organization based in New York City that provides resources and services to support asylum seekers. Their mission is to empower individuals navigating the asylum process by offering legal guidance, emotional support, and educational programs.
Services
Legal Resources: Weekly asylum legal consultations, monthly in-person meetings, and guidance on asylum applications, work permits, and change of address forms.
Educational Programs: Classes on completing asylum applications and work permits, as well as workshops on immigration policies.
Emotional Support: Weekly support groups led by licensed professionals to help asylum seekers cope with challenges and celebrate successes.
Target Audience Asylum seekers in New York City and surrounding areas.
Supported Languages English, French, Spanish, and Russian.
Cost Most services are free of charge.
Location & Hours
Main Office: 69 Mercer St, New York, NY 10012
Hours: Vary by program; visit their website for details.
Contact Info
Email: info@rifnyc.org
Website:
Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement
What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.
- [English Classes](https://www.documented.info/:locale/services/8691):R
Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement
What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.
Services Offered:
English Classes: Jacob A. Riis Neighborhood Settlement offers free English for Speakers of Other Languages (ESOL) classes to help immigrants improve their English skills for reading, writing, and daily communication. Classes are available at beginner, intermediate, and advanced levels.
Morning Classes: Location: 10-25 41st Ave, Long Island City, NY 11101 Time: 9:00 AM – 12:00 PM (Tuesday, Wednesday, Thursday)
Evening Classes: Location: 31-51 21st St, Astoria, NY 11106 Time: 6:00 PM – 9:00 PM (Tuesday & Thursday)
Saturday Classes: Location: 10-25 41st Ave, Long Island City, NY 11101 Time: 9:30 AM – 4:00 PM (Saturdays)
Empowering Communities to Thrive - RiseBoro Community Partnership
What They Do: RiseBoro Community Partnership is a nonprofit organization based in Brooklyn, New York. Their mission is to empower communities to thrive by addressing housing, health, education, and economic challenges. Through holistic and innovative programs, they serve individuals and families of all ages and backgrounds.
Services Offered:
Housing Services: Affordable housing development and property management, on-site supportive services for seniors, veterans, and families exiting the NYC shelter system, and homelessness prevention programs such as rental assistance and tenant mediation.
Health Services: Nutrition programs and food pantries, as well as health management and wellness initiatives for seniors.
Youth Development: Programs aimed at fostering skills, talents, and mentorship opportunities for local youth.
Economic Empowerment: Workforce development, financial literacy programs, and employment support.
Eligibility Requirements: Services are primarily geared towards low- to moderate-income families, seniors, veterans, individuals experiencing homelessness, and other vulnerable populations in Brooklyn and surrounding areas.
Languages Supported: English and Spanish.
Location and Hours:
Main Office: 217 Wyckoff Ave, Brooklyn, NY 11237
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Phone: (718) 366-3800
Website:
Cost: Many services are free or subsidized, depending on eligibility.
Additional Notes: RiseBoro collaborates with community organizations and government agencies to advocate for systemic change. They focus on sustainability and energy efficiency in their housing projects while providing holistic support to empower individuals and families.
- [Safe Space for Homeless Youth](https://www.documented.info/:locale/services/8694):What They Do: Rising Ground is a nonprofit organization based in New York City that provides comprehensive support and resources for runaway, homeless, and at-risk youth. Their mission is to empower young people by addressing their immediate needs and helping them build stable, successful futures.
Facilities:
Cafe Lounge: Breakfast served from 9:30 AM to 11:00 AM.
Clothing & Donation Rack: Access to donated clothing and essentials.
Television & Gaming Area: Recreational space for relaxation and entertainment.
Computer Room: Equipped for educational and professional use.
Counseling Room: Private space for mental health and crisis counseling.
Recording Studio: Creative outlet for music and audio projects.
Free Monthly HIV/STI Screenings: Health services available to all youth.
Services Offered:
Case Management: Support for runaway, homeless, and at-risk youth.
Crisis Counseling: Immediate emotional support during crises.
Mental Health Services: Counseling and therapy tailored to youth needs.
Referrals: Connections to substance abuse and medical programs.
Educational Assistance: Help with GED, vocational programs, and tutoring.
Life Skills Support: Assistance with medical insurance, identification, employment, and permanent housing.
Eligibility Requirements:
Open to youth ages 14–24.
Languages Supported:
English
Spanish
Location and Hours:
Location: 151 Lawrence Street, Brooklyn, NY 11201.
Hours: Walk-ins welcome during operating hours; visit their for details.
Contact Information:
Phone: (212) 437-3500.
Website: .
Cost:
All services are free of charge.
Additional Notes:
Rising Ground collaborates with community organizations to provide holistic support for youth.
Their programs are designed to foster independence, resilience, and personal growth.
What They Do: Room to Grow is a nonprofit organization dedicated to supporting families during their child’s critical first three years of life. Their mission is to promote equity and opportunity by equipping parents and caregivers with resources, knowledge, and strategies to help children thrive from the start.
Services Offered:
Parent Coaching: Personalized guidance to navigate early parenthood and promote child development.
Baby and Toddler Essentials: Free clothes, books, toys, and other items for children.
Community Connections: Referrals to local organizations and resources to expand support networks.
Eligibility Requirements:
Expecting families and families with children under the age of three.
Languages Supported:
English
Spanish
Location and Hours:
Family Centers: Located in Boston and New York City.
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Boston Office: (617) 859-4545 | Email: infoboston@roomtogrow.org
New York Office: (212) 620-7800 | Email: infony@roomtogrow.org
Website:
Cost:
All services are free of charge.
Additional Notes:
Families meet with program staff every three months for three years, starting in the third trimester of pregnancy.
Room to Grow accepts donations of baby and toddler items to support families in need.
Organization Name: QARAVAN (formerly RUSA LGBTQ+)
QARAVAN, formerly known as RUSA LGBTQ+, is a New York City-based nonprofit organization serving LGBTQ+ individuals from Eurasian backgrounds, including Russian-speaking immigrants. The organization offers culturally sensitive support, community events, and health navigation services in partnership with NYU Langone. QARAVAN also facilitates support groups that address the unique challenges of immigration, language, and cultural identity.
LGBTQ+ individuals from Russian-speaking and Eurasian communities, including immigrants and people with intersectional identities
English, Russian, Ukrainian, Uzbek, Kazakh, Tajik
Free
In-Person: 130 W 30th Street, New York, NY 10001
Virtual: Services also available online
Hours: Vary by program
Referral Process: Fill out the form on the website
Website: www.qaravan.org
What They Do: Ruth's Refuge is a nonprofit organization based in Brooklyn, NY, dedicated to supporting refugees and asylum seekers as they rebuild their lives. Their mission is to provide furniture and home essentials to create welcoming and functional living spaces for families and individuals.
Services Offered:
Furniture Donations: Providing quality furniture and household goods to refugees and asylum seekers.
Home Essentials: Supplying items like dishware, linens, and appliances to furnish homes.
Volunteer Support: Volunteers assist with moving, assembling furniture, and delivering items.
Eligibility Requirements:
Services are available to refugees and asylum seekers in New York City.
Languages Supported:
English
Location and Hours:
Location: 130 Fenimore Street, #3i, Brooklyn, NY 11225
Hours: Vary; visit their for details.
Contact Information:
Email: info@ruthsrefuge.org
Website:
Cost:
All services are free of charge.
Additional Notes:
Ruth's Refuge collaborates with local resettlement agencies to ensure families receive the support they need.
Donations of furniture and household items are accepted, with guidelines available on their .
What They Do: Safe Horizon is the largest nonprofit victim services agency in the United States, based in New York City. Their mission is to provide support, advocacy, and resources to individuals and families affected by violence, abuse, and crime, helping them move from crisis to confidence.
Services Offered:
Domestic Violence Support: Counseling, safety planning, and shelter services.
Child Advocacy: Specialized care for children affected by abuse.
Rape and Sexual Assault Services: Assistance with medical, legal, and mental health needs.
Human Trafficking Advocacy: Legal aid and support for survivors of labor and sex trafficking.
Youth Homelessness Programs: Shelter and resources for homeless youth.
Crime Victim Assistance: Support for victims of robbery, assault, harassment, elder abuse, and more.
Eligibility Requirements:
Services are available to victims and survivors of violence, abuse, and crime.
Languages Supported:
English
Spanish
Location and Hours:
Main Office: 2 Lafayette Street, New York, NY 10007
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Domestic Violence Hotline: 1-800-621-HOPE (4673)
Crime Victim Hotline: 866-689-HELP (4357)
Website:
Cost:
All services are free of charge.
Additional Notes:
Safe Horizon serves over 250,000 individuals annually through its programs and advocacy efforts.
They collaborate with community organizations and government agencies to promote systemic change and justice for survivors.
What They Do: Safe Passage Project is a nonprofit immigration legal services organization based in New York City. Their mission is to provide free legal representation to immigrant and refugee children under the age of 21 who face deportation, ensuring they have access to justice and protection.
Services Offered:
Legal Representation: Free lawyers for children in immigration court.
Immigration Applications: Assistance with Special Immigrant Juvenile Status (SIJS), asylum, U-Visas, T-Visas, and other forms of relief.
Social Work Support: Healthcare, educational, and referral services to support the child’s well-being.
Mentoring Programs: Peer support networks, including the all-girls empowerment group “Las Mariposas.”
Eligibility Requirements:
Immigrant and refugee children under the age of 21 in New York City and Long Island.
Languages Supported:
English
Spanish
Location and Hours:
Location: 185 W Broadway, New York, NY 10013
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Phone: (212) 324-6558
Website:
Cost:
All services are free of charge.
Additional Notes:
Safe Passage Project has supported over 3,000 young people and trained more than 1,600 individuals on effective representation of immigrant children.
They collaborate with pro bono attorneys and community organizations to advocate for systemic change.
What They Do: Sakhi for South Asian Women is a nonprofit organization based in New York City that provides culturally sensitive support to South Asian survivors of gender violence. Their mission is to create a sanctuary for healing and empowerment through advocacy, direct services, and community engagement.
Services Offered:
Helpline Support: Available Monday–Saturday, 10:00 AM–10:00 PM, with 24-hour support on Tuesdays and Wednesdays.
Counseling Services: Mental health support tailored to survivors' needs.
Legal Advocacy: Assistance with immigration and other legal matters.
Economic Empowerment: Job readiness programs and financial literacy workshops.
Youth Programs: Counseling and support for young survivors.
Food Justice Initiatives: Access to food and nutrition resources.
Eligibility Requirements:
Services are available to South Asian survivors of gender violence.
Languages Supported:
English
Hindi
Urdu
Bengali
Nepali
Location and Hours:
Mailing Address: P.O. Box 1333, Church Street Station, New York, NY 10008-1333
Hours: Vary by program; visit their for details.
Contact Information:
Helpline: (212) 868-6741
Text Helpline: (305) 204-1809
Email: advocate@sakhi.org
Website:
Cost:
All services are free of charge.
Additional Notes:
Sakhi collaborates with community organizations and government agencies to advocate for systemic change.
Their programs are designed to address the unique challenges faced by South Asian survivors, fostering resilience and independence.
What They Do: Sanctuary for Families is a leading nonprofit organization in New York City that provides skilled and compassionate legal services to survivors of gender violence. Their mission is to empower individuals to overcome abuse and rebuild their lives through comprehensive legal support, advocacy, and counseling.
Services Offered:
Immigration Legal Services:
Humanitarian waiver applications
Violence Against Women Act (VAWA) self-petitions
Special Immigrant Juvenile Status cases
U-Visas
T-Visas
Asylum applications
Cancellation of removal
Support for Survivors: Services for LGBTQ+ individuals, immigrant adults and children, and survivors of trafficking, campus sexual violence, female genital mutilation, and forced/child marriage.
Eligibility Requirements:
Services are available to all survivors of gender violence.
Languages Supported:
English
Spanish
Location and Hours:
Main Office: 120 Broadway, Suite 7, New York, NY 10271
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Phone: (212) 349-6009
Website:
Cost:
All services are free of charge.
Additional Notes:
Sanctuary for Families also provides counseling, shelter, and economic empowerment programs to support survivors holistically.
They collaborate with community organizations and government agencies to advocate for survivors' rights and systemic change.
What They Do: Sauti Yetu Center for African Women is a community-based social services organization in New York City. Their mission is to uplift African and other immigrant women and families by addressing their needs, rights, and voices. Sauti Yetu provides culturally attuned services and programs to help individuals navigate complex systems and overcome challenges.
Services Offered:
Case Management: Support for accessing public and social services.
Counseling and Social Work: Mental health support, including addressing domestic violence and sexual assault.
Legal Support: Assistance with legal concerns and referrals.
Health Services: Access to health insurance and primary care.
Educational Workshops: Programs on healthy relationships, reproductive health, and community development.
Eligibility Requirements:
Services are available to African and immigrant women, children, and families in need.
Languages Supported:
English
French
Arabic
Bambara
Mandingo
Location and Hours:
Location: 3112, New York, NY 10163
Hours: Vary by program; visit their for details.
Contact Information:
Phone: (718) 665-2486
Website:
Cost:
Services are free or low-cost, depending on the program.
Additional Notes:
Sauti Yetu takes a trauma-informed approach and collaborates with schools, faith centers, and community organizations to develop priority projects.
Their diverse staff includes individuals from seven African countries, ensuring deep cultural understanding and respect.
What They Do: SCO Family of Services is a nonprofit organization dedicated to empowering children, adults, and families in New York’s most under-resourced communities. With over 130 years of service, SCO provides life-changing care, housing, education, and behavioral health support to help individuals overcome challenges and achieve success.
Services Offered:
Early Childhood Education: Programs to prepare young children for academic success.
Foster Care: Safe, temporary homes for children and teens.
Youth Justice Programs: Support for adjudicated youth and their families.
Family and Community Supports: Parenting programs, food pantries, and crisis intervention.
Housing and Shelters: Emergency and transitional housing for individuals and families.
Mental Health and Wellness Services: Counseling and substance use support.
Programs for Individuals with Disabilities: Services to foster independence and community integration.
Eligibility Requirements:
Varies by program; contact SCO for specific details.
Languages Supported:
English
Spanish
Locations and Hours:
Main Office: 1 Alexander Place, Glen Cove, NY 11542
Additional Locations: Bronx, Brooklyn, Queens, Nassau, and Suffolk counties.
Hours: Vary by program; visit their for details.
Contact Information:
Phone: (516) 671-1253
Website:
Cost:
Services are free or low-cost, depending on the program.
Additional Notes:
SCO serves over 50,000 New Yorkers annually through 84 programs.
Programs are designed to address the unique needs of individuals and families, fostering resilience and self-sufficiency.
The Shorefront Jewish Community Council (Shorefront JCC) provides services to immigrants, the elderly and the economically disadvantaged in Brighton Beach and neighboring communities.
Russian and English speakers.
- [Free Youth Services](https://www.documented.info/:locale/services/8709):What They Do: South Bronx United (SBU) is a nonprofit organization based in the Bronx, NY, that uses soccer as a tool for social change. Their mission is to help youth build character, teamwork, and leadership skills while promoting educational achievement, health and wellness, and community development.
Services Offered:
Academic Support: Tutoring, college prep, and mentoring.
Workforce Development: Career readiness programs for youth ages 16–24.
Immigration Legal Services: Assistance with immigration paperwork and legal representation.
Recreational Soccer Programs: Open to children ages 4–15, regardless of experience.
Competitive Soccer Teams: Travel teams for student-athletes in grades 3–12.
Leadership Development: Programs for middle and high school students.
Community Events: Health and wellness fairs, literacy days, and more.
Eligibility Requirements:
Programs are open to youth from the Bronx and surrounding areas, with specific eligibility criteria for certain programs.
Languages Supported:
English
Spanish
Location and Hours:
Location: 814 River Ave, Suite -3, Bronx, NY 10451
Hours: Vary by program; visit their for details.
Contact Information:
Phone: (718) 404-9281
Website:
Cost:
Most services are free of charge.
Additional Notes:
SBU Academy boasts a 100% high school graduation rate and a 94% college matriculation rate among its seniors.
Programs are designed to unite a diverse community toward positive goals.
What They Do: South Brooklyn Sanctuary is a nonprofit organization based in Brooklyn, NY, dedicated to empowering immigrants who cannot afford legal representation. Their mission is to provide resources, training, and support to help immigrants navigate the complex legal system and represent themselves in immigration court.
Services Offered:
Know Your Rights Presentations: Educational sessions to inform immigrants of their legal rights.
Pro Bono Legal Referrals: Connecting individuals to free legal services.
Legal Paperwork Assistance: Help with completing forms such as work authorization, asylum, Temporary Protected Status (TPS) applications, and change of address or venue forms.
Community Support: Weekly clinics and monthly asylum clinics in partnership with legal nonprofits.
Eligibility Requirements:
Services are available to immigrants in need of legal support.
Languages Supported:
English
Spanish
French
Location and Hours:
Location: Based in Brooklyn, NY, with services extending to all five boroughs, Long Island, and New Jersey.
Hours: Weekly and monthly clinics; visit their for specific schedules.
Contact Information:
Email: southbksanctuary@gmail.com
Website:
Cost:
All services are free of charge.
Additional Notes:
South Brooklyn Sanctuary operates within a liberation and transformative justice framework, encouraging those who receive support to take on leadership roles.
What They Do: St. Francis de Sales School for the Deaf (SFDS) is a nonpublic, New York State-supported school located in Brooklyn, NY. SFDS serves Deaf, DeafBlind, and Deaf Disabled students from birth through 8th grade across all five boroughs of NYC. Their mission is to provide inclusive, barrier-free education using best practices in Deaf Education to support students academically, linguistically, physically, socially, and emotionally.
Programs Offered:
Parent Infant Program: Ages 0–3
Early Childhood Program: Ages 3–5
School Age Program: Grades K–8
Services Provided:
Health Services
Audiology Services
Pupil Personnel Services
Family Education
On-Site Social Worker
Deaf/Blind Educational Services
Counseling
Occupational Therapy
Orientation & Mobility Training
Physical Therapy
Speech & Language Therapy
Eligibility Requirements:
Students must be Deaf, DeafBlind, Functionally Deaf, or Deaf with Additional/Multiple Disabilities, including Autism and Intellectual Disabilities.
Languages Supported:
English
American Sign Language (ASL)
Location and Hours:
Location: 260 Eastern Parkway, Brooklyn, NY 11225
Hours: Monday to Friday, 8:00 AM to 3:00 PM
Contact Information:
Phone: (718) 636-4573
Email: school@sfdesales.org
Website:
Cost:
SFDS is supported by New York State and provides services free of charge.
Additional Notes:
SFDS utilizes multimodal and multilingual communication approaches to create a language-rich environment.
The school is committed to fostering independence and accessibility for all students.
What They Do: The Clothing Closet provides emergency clothing through the Nutrition, Health, and Clothing Center. They also offer professional clothing for individuals returning to the workforce. Their mission is to ensure individuals have access to appropriate clothing to meet their basic and professional needs.
Services Offered:
Emergency Clothing Distribution: Free clothing based on availability.
Professional Attire: Available for job seekers with a referral from an agency involved in their employment search.
Eligibility Requirements:
Identification (ID) is required.
Languages Supported:
English
Spanish
Location and Hours:
Clothing Giveaway: Held once per month.
Days: Tuesdays and Wednesdays
Time: 10:00 AM – 12:00 PM
Contact Information and Referral Process:
Referral for Professional Clothing: Required from an agency familiar with the individual's employment search.
Cost:
All clothing is distributed free of charge.
Additional Notes:
Clients may receive clothing once per month.
What We Offer:
Hot Meals:
Served every Tuesday and Thursday from 1:00 PM to 2:00 PM.
Meals are available for dine-in or take-out.
Clothing Distribution:
Seasonal clothing is available on the first Monday of each month (October–December and February–June) from 11:30 AM to 1:00 PM.
Volunteer Opportunities:
Open to individuals and groups who want to contribute to the community. Volunteers assist with meal preparation, serving, and other tasks.
Eligibility Requirements: No referral is needed to access the soup kitchen services. Anyone in need is welcome.
Languages Supported: English.
Cost: Free of charge.
Location: St. Luke's Lutheran Church 308 West 46th Street, New York, NY, 10036 (between 8th and 9th Avenues).
Contact Information: Phone: (212) 246-3540 Website:
- [Free Educational and Job Training Services for Adults](https://www.documented.info/:locale/services/8714):St. Nicks Alliance provides a variety of free and low-cost services to support adults in achieving academic, personal, and career goals. From GED and English classes to job placement assistance, St. Nicks Alliance equips participants with the resources and skills they need to succeed.
GED Classes: High school equivalency preparation to help participants earn their diploma. English and Spanish GED classes are available throughout the school year.
English Classes (ESOL): Support for English language learners to improve communication skills.
Skills Training: Focused programs to build job-ready skills.
Job Placement Assistance: Guidance in finding employment opportunities and preparing for the workforce.
Case Management Services: Support to connect participants with additional resources and navigate their goals.
Must have a valid federal or state ID.
Must be at least 21 years old (18 for some programs).
Must provide proof of current address (e.g., bank statements, posted mail, utility bills, or letters from shelters).
English
Spanish
Free of charge.
Current Address: 92 Throop Avenue, Brooklyn, NY, 11206
Phone: (718) 302-2057
Email:
Website:
Varies by program. Please inquire about availability when contacting the office.
The Staten Island Center for Independent Living, Inc., is a non-residential resource center that offers services to individuals with disabilities of all ages, their families, significant others, teachers, employers, businesses, and those who believe that an individual with a disability has the right to take responsibility for his/her own life.
- [Free English Classes Job Training, & Youth Education ](https://www.documented.info/:locale/services/8717):Education and Support Services
Program Overview: Sunnyside Community Services (SCS) is committed to fostering strong, resilient communities by providing comprehensive services for youth, families, and adults. These programs are designed to equip individuals with essential skills, resources, and opportunities that promote academic, professional, and personal growth.
Key Community Services Offered:
Job Training and Career Readiness:
Programs tailored for high school students, young adults, and adults to develop job skills.
Internships and workforce training opportunities.
English for Speakers of Other Languages (ESOL):
Classes and resources to support English language learners in improving communication skills and integrating into the community.
Early Childhood Education:
Free and low-cost 3-K and Pre-K programs that prepare children for academic success.
College Readiness and Academic Support:
College application workshops, SAT prep, and scholarships for high school students.
Academic tutoring and mentoring.
After-School and Summer Programs:
Enrichment programs including STEM activities, arts and crafts, and sports.
Youth Leadership Development:
Opportunities for young people to gain confidence, leadership skills, and engage in civic initiatives.
Health and Wellness Programs:
Resources aimed at promoting physical, emotional, and mental well-being.
Family Support Services:
Assistance with accessing social services, including childcare and financial resources.
Eligibility Requirements: Services are available to children, youth, families, and adults residing in Queens, New York. Certain programs may have specific criteria.
Languages Supported: English and Spanish.
Cost: Programs are free or low-cost depending on eligibility and availability.
Location and Contact Information:
Main Address: 43-31 39th Street, Sunnyside, NY, 11104
Phone: (718) 784-6173
Website:
Holistic Support Services for Immigrant Children and Families
Program Overview: Terra Firma is a community-based organization located in the Bronx, New York, dedicated to supporting immigrant children and families. Their innovative model integrates medical care, mental health services, and legal assistance to help clients thrive. Terra Firma provides a safe and supportive environment for newly arrived immigrants, addressing their immediate needs and fostering long-term resilience.
What We Offer:
Medical Care: Comprehensive healthcare services tailored to the needs of immigrant children and families.
Mental Health Services: Trauma-informed care, counseling, and emotional support to aid in healing and adjustment.
Legal Assistance: Pro bono legal representation and support for immigration cases, including asylum applications.
Youth Enrichment Programs: Activities such as English language classes, photography workshops, and soccer to promote acculturation and personal growth.
Eligibility Requirements: Services are available to immigrant children and families, particularly those who are newly arrived and seeking humanitarian protection.
Languages Supported: English and Spanish.
Cost: Free of charge.
Office Hours: Hours vary; please contact Terra Firma for details.
Location: 853 Longwood Avenue, Bronx, NY, 10459
Contact Information: Email: terrafirma@montefiore.org (Direct Service Center) Email: info@terrafirma.nyc (National Office) Website:
mmigration Services for Asylum Seekers and Work Permit Applicants
Program Overview: CBST’s Immigration Services provide vital assistance to asylum seekers and individuals applying for work permits. Through the ARK Immigration Clinic, CBST offers pro se support for clients, helping them navigate complex processes under the guidance of trained attorneys and dedicated volunteers.
What We Offer:
Application Assistance: Support with asylum (I-589) and work permit applications under the supervision of attorneys.
Zoom-Based Services:
Clients join via Zoom and are paired with volunteers from the ARK Immigration Clinic.
Services start with an overview of the assistance available and the completion of an intake form to assess the applicant’s needs.
Opportunity for clients to share their journey and story.
Volunteers assist with completing the I-589 application for asylum, offering pro se support throughout the filing process and decision stage.
Referral Requirement: Caseworkers must submit a referral form before clients can join Zoom sessions. .
Eligibility Requirements: Open to asylum seekers and individuals applying for work permits.
Languages Supported: English and Spanish.
Cost: Free of charge.
Office Hours: Hours vary; services are provided remotely via Zoom.
Location: Congregation Beit Simchat Torah, 130 West 30th Street, New York, NY, 10001.
Contact Information: Phone: (212) 929-9498 Email: ark@cbst.org Website:
The Brave House is a nonprofit organization based in Brooklyn, NY, dedicated to supporting immigrant and refugee girls, young women, and gender-expansive youth. Their mission is to create a safe and empowering community through legal aid, mental health services, leadership programs, and community-building events.
Services Offered:
Legal Aid: Assistance with immigration and other legal matters.
Community-Building Events: Social gatherings and activities to foster connection and support.
Mental Health Services: Counseling and wellness programs.
Leadership and Professional Development: Programs to build skills and confidence.
Referrals: Connections to external resources for additional support.
Eligibility Requirements:
Immigrant and refugee girls, young women, and gender-expansive youth ages 16–24 living in NYC and Long Island.
Languages Supported:
English
Spanish
French
Location and Hours:
Location: 155 Water St., Suite 11, Brooklyn, NY 11201
Hours: Monthly Office Hours for 1-on-1 support by appointment (in-person and virtual options available).
Contact Information and Referral Process:
Membership Form: .
Instagram: .
Website: .
Capacity:
Once you submit a membership form, The Brave House will reach out within two weeks to set up an intake and provide access to their member app.
Cost:
All services are free and provided with a radical hospitality approach.
Additional Notes:
Monthly Office Hours are available for 1-on-1 support by appointment.
Support Services for Children, Families, and Communities
Program Overview: The Child Center of NY is a community-based organization dedicated to strengthening children and families by providing skills, opportunities, and emotional support. Founded in 1953 as a children’s counseling center in Queens, The Child Center has grown into a powerful presence throughout New York City, offering a wide range of services to nearly 60,000 children and families annually.
What We Offer:
Behavioral Health Services: Counseling and therapy for mental health and substance abuse challenges.
Early Childhood Education: Programs to support young children’s development and school readiness.
Health Homes & Integrated Care: Comprehensive care coordination for children and adults with chronic health conditions.
Prevention & Family Support: Resources to strengthen families and prevent crises.
Youth Development: Programs to empower young people through education, job training, and creative arts.
Residential Services: Safe housing and support for youth in need.
Benefits Access: Assistance with entitlements, health insurance, financial guidance, and legal services.
Eligibility Requirements: Services are available to children, families, and individuals across New York City. Specific programs may have additional eligibility criteria.
Languages Supported: English, Spanish, Bengali, Chinese, Korean, and other languages through interpretation services.
Cost: Most major insurances, including Medicaid, are accepted. Sliding scale fees are available for uninsured individuals.
Office Hours: Hours vary by location; please contact individual sites for details.
Locations:
Central Administration Office: 118-35 Queens Boulevard, Sixth Floor, Forest Hills, NY, 11375.
Macari Family Wellness Center: 140-15B Sanford Avenue, Second Floor, Flushing, NY, 11355.
Cohen Family Wellness Center: 43-08 52nd Street, Second Floor, Woodside, NY, 11377.
Jamaica Family Wellness Center: 163-18 Jamaica Avenue, Second Floor, Jamaica, NY, 11432.
Corona Head Start: 34-10 108th Street, Corona, NY, 11368.
Contact Information: Phone: (718) 651-7770 (Main Office) Fax: (718) 358-5265 Email: info@childcenterny.org Website:
Program Overview: The Door's Runaway & Homeless Youth (RHY) program provides comprehensive support to young people experiencing housing instability in New York City. With drop-in centers in both the Bronx and Manhattan, The Door offers a safe space and essential services to help youth navigate immediate crises and work toward long-term stability.
What We Offer:
Drop-In Center Services:
Nutritious meals, clothing, hygiene kits, showers, and laundry facilities.
Mental health counseling and emotional emergency intervention.
Housing and shelter placement services.
Financial coaching, including money management and benefits navigation.
Case management and referrals to NYC shelters.
Access to additional programs, including health and dental care, legal services, education, job training, creative arts activities, and more.
Eligibility Requirements: Services are available to young people aged 16–24 experiencing housing instability.
Languages Supported: English and Spanish.
Cost: Free of charge.
Office Hours:
Bronx Drop-In Center: Open 24 hours a day, 7 days a week.
Manhattan Drop-In Center: Monday–Friday, 10:00 AM–6:00 PM; Saturday, 10:00 AM–6:00 PM.
Locations:
Bronx Drop-In Center: 2999 Third Avenue, 1st Floor, Bronx, NY, 10455 (between 154th & 155th Streets).
Manhattan Drop-In Center: 555 Broome Street, 1st Floor, New York, NY, 10013.
Contact Information: Email: dropinservices@door.org For housing crises: shelterinfo@door.org Website:
- [Drop-in Center for Homeless Youth (Food, Recreation, & services)](https://www.documented.info/:locale/services/8740):CAMBA's The Gathering Place and Drop-In Center Respite Program provide essential services to homeless individuals in Brooklyn, New York. These programs offer a safe and stable alternative to living on the streets, using a flexible and individualized approach to meet the needs of hard-to-reach populations. CAMBA is committed to empowering individuals by addressing their immediate needs and helping them transition toward stability and independence.
What We Offer:
Drop-In Center Services:
Open 24 hours a day, 7 days a week, year-round.
Three meals a day.
Shower and laundry facilities.
Access to clothing, mail, and phone services.
Therapeutic recreational activities.
Case management services and entitlement assistance.
Comprehensive medical and mental health services.
Referrals to treatment resources.
Respite Program:
Temporary overnight beds provided at faith-based respite sites.
Home-cooked meals and a clean, secure environment.
Case management, medical and psychiatric evaluation, and housing placement services.
Eligibility Requirements: Services are available to homeless men and women aged 18 and older.
Languages Supported: English and Spanish.
Cost: Free of charge.
Office Hours: Open 24/7.
Location: 2402 Atlantic Avenue, Brooklyn, NY, 11233
Contact Information: Phone: (718) 385-8713 Website: |
Program Overview: The HopeLine is a community-based organization in the Bronx, New York, dedicated to breaking the cycle of poverty by meeting the basic needs of vulnerable families. Through its services, The HopeLine empowers individuals and families to become self-sufficient and upwardly mobile.
What We Offer:
Diaper Center: Provides diapers for families with infants and toddlers to ensure their health and well-being.
Food Pantry: Offers nutritious food to families in need, helping to alleviate hunger.
Expectant Moms Program: Supplies newborn diaper packs to expecting mothers for added comfort and security.
Community Support: Assistance with basic needs and resources to improve financial stability.
Eligibility Requirements: Services are available to families and individuals residing in New York City. Specific programs, such as the Diaper Center, may require proof of eligibility (e.g., WIC or SNAP benefits).
Languages Supported: English, Spanish, and some French.
Cost: Free of charge.
Office Hours: Monday – Friday, 9:30 AM – 5:00 PM
Address: 884 East 163rd Street, Bronx, NY, 10459
Contact Information: Phone: (718) 402-1212 Website:
The Jewish Board is a mental health and social services organization that has been empowering New Yorkers for over 150 years. Serving individuals and families across all five boroughs of New York City, the organization provides a wide range of services, including counseling, supportive housing, and community-based programs. The Jewish Board is committed to fostering hope, recovery, and resilience for people of all ages, backgrounds, and abilities.
What We Offer:
Counseling Services: Comprehensive mental health support, including assessment, ongoing counseling, and evidence-based treatment.
Supportive Housing: Safe and stable housing for individuals and families in need.
Children’s Mental Health Services: Specialized programs to address the emotional and behavioral needs of children and teens.
Domestic Violence Services: Support for individuals and families affected by domestic violence.
Family Support Programs: Resources and guidance to strengthen family dynamics.
Adult Recovery Supports: Assistance for adults coping with mental health challenges.
Jewish Community Services: Programs tailored to the needs of the Jewish community.
Intellectual and Developmental Disability Services: Support for individuals with intellectual and developmental disabilities.
Eligibility Requirements: Services are available to individuals and families across New York City, regardless of age, background, or ability.
Languages Supported: English, Spanish, Russian, Hebrew, and other languages.
Cost: Most major insurances, including Medicaid and Medicare, are accepted. Sliding scale fees are available for the uninsured.
Office Hours: Monday – Friday, 9:00 AM – 5:00 PM
Address: 135 West 50th Street, New York, NY, 10020
Contact Information: Phone: 1-844-ONE-CALL (1-844-663-2255) Website:
The Center, located in Manhattan’s West Village, is a vital hub for LGBTQ+ New Yorkers. It offers a wide range of programs and services that promote health, wellness, community connection, and advocacy. Open 365 days a year, The Center is committed to creating a welcoming and affirming space for all.
⚠️ Important:
There is currently a 3–4 month waitlist.
All clients must be screened by a social worker before being scheduled with an attorney.
Address:
208 West 13th Street, New York, NY 10011
Hours:
Monday–Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 8:00 PM
Open 365 days a year
Phone:
(212) 620-7310
Website: gaycenter.org
- [Free Afterschool Program for Transgender Youth](https://www.documented.info/:locale/services/8746):Trinity Church NYC Food Assistance
Mission: Trinity Church NYC is committed to addressing food insecurity in New York City by providing free meals, groceries, and essential resources to community members in need.
Programs and Services:
Compassion Meals:
Free grab-and-go meals served daily in front of Trinity Church.
Breakfast: Monday–Friday, 9:00 AM–10:00 AM.
Lunch: Daily, 12:00 PM–1:00 PM.
Dinner: Fridays, 4:30 PM–5:30 PM.
Compassion Market:
Free groceries available at Trinity Commons.
Tuesdays: 9:00 AM–11:30 AM.
Thursdays: 11:00 AM–1:30 PM.
Compassion Space:
Free casual clothing, diapers, and hygiene essentials for asylum seekers, the unhoused, and other community members.
Tuesdays: 9:00 AM–11:30 AM.
Thursdays: 9:30 AM–1:30 PM.
Resource Line: Trinity’s Outreach team assists with housing, legal aid, mental health services, immigration, SNAP benefits, and other community resources.
Phone: (917) 594-6300 (Monday–Friday, 2:00 PM–5:00 PM).
Email: resources@TrinityChurchNYC.org.
Location: Trinity Church Wall Street Broadway at Wall Street New York, NY 10006
Contact Information:
Website:
Call to get an appointment. No walk-ins!
Trinity Lutheran Church Food Pantry
Mission: Trinity Lutheran Church's Food Pantry is dedicated to combating food insecurity by providing essential food items to community members in need. The pantry also includes a Pet Food Pantry to support furry friends.
Programs and Services:
Food Distribution: Non-perishable food items and pet food for those in need.
Donation Opportunities: Accepting both in-kind donations and financial contributions to sustain the pantry's operations.
Operating Hours:
2nd & 4th Wednesdays of the Month:
Appointments: 1:00 PM – 3:00 PM (email for scheduling).
Location: 31-18 37th Street, Astoria, NY 11103
Contact Information:
Email: tfp@trinitylic.org (for appointments or donations).
Phone: (718) 440-0672
Additional Information: Thank you for your generous contributions to the Food Pantry and Pet Food Pantry. Your support helps make a difference in the lives of community members and their pets.
For more details, visit .
- [Food Pantry](https://www.documented.info/:locale/services/8749):UA3
Community First Food Pantry Mission: UA3's Community First Food Pantry was established in response to the pandemic to combat food insecurity in New York City. The pantry provides fresh, healthy, and culturally appropriate food to community members in need, regardless of income, background, or circumstances.
Programs and Services:
Food Distribution: Fresh vegetables, fruits, and culturally relevant food items.
Additional Support: Distribution of PPEs and referrals to other resources for well-being.
Educational Opportunities: Nutrition education and cooking classes to promote healthy eating habits.
Cantonese and Mandarin Language services,
Volunteer Opportunities,
SYEP site,
HS Youth Afterschool Empowerment Program
Operating Hours:
Mondays & Thursdays:
Appointments: 11:00 AM – 2:00 PM (scheduled via the Plentiful App for pre-registered clients).
Walk-Ins: 2:00 PM – 3:30 PM.
Closed: Federal Holidays and Lunar New Year.
Location: 384 Grand Street, Suite #1A, New York, NY 10002
Contact Information:
Email: info@ua3now.org
Website:
Health Workshops Mission: UA3 offers health workshops to empower community members with knowledge and skills for better health and nutrition.
Programs and Services:
Nutritional Workshops: Sessions on healthy eating habits, hosted by nutrition experts.
Cooking Classes: Interactive workshops teaching participants how to prepare nutritious meals.
Specialized Topics: Workshops conducted in multiple languages, including Cantonese and Mandarin, to ensure accessibility for diverse communities.
Location: 384 Grand Street, Suite #1A, New York, NY 10002
Contact Information:
Email: info@ua3now.org
Website:
Program Overview: The Undocu Academy is a 1-year program specifically designed for undocumented high school seniors in New York City. The program provides comprehensive support to help students transition from high school and prepare for their next steps in education, career, and life.
What We Offer:
Mentoring: Personalized guidance to foster growth and confidence.
1-on-1 Guidance: Dedicated assistance with college and financial aid applications.
Workshops: Interactive sessions exploring options after high school and navigating life as undocumented students.
Scholarship Opportunities: Support in identifying and applying for scholarships.
Program Requirements: Participants must commit to attending 2-hour sessions twice a week and maintain active communication with their mentors and facilitators.
Cost: Free of charge for all participants.
Contact Information:
Email: edu@nysylc.org
Website:
Free English Classes for Adults Mission: University Settlement offers free English for Speakers of Other Languages (ESOL) classes to adult immigrant students, helping them build language skills and navigate life in New York City.
Programs and Services:
Daytime, Evening, and Weekend Classes: Flexible schedules to accommodate diverse needs.
Comprehensive Curriculum: Focused on communication, technology, and lifelong learning skills.
Support Services: Counseling and resources to help students achieve personal and professional goals.
Cost: Classes are free of charge, and textbooks are provided.
Contact Information:
Address: 184 Eldridge Street, New York, NY 10002
Phone: (212) 453-4500
Email: info@universitysettlement.org
Website:
Low-Cost Mental Health Services Mission: University Settlement integrates accessible and affordable mental health care into its programs to support the emotional well-being of individuals and families in underserved communities.
Medicaid/Medicare/sliding scale, therapists speak English, Spanish, Mandarin, Hindu, Bangla, Polish, Russian and Cantonese
Programs and Services:
Consultation Center: Community clinic offering psychiatric services, therapy, and wellness programs.
Care Coordination: Support for individuals navigating mental health challenges.
Child & Family Treatment Services: Specialized mental health care for children and families.
Home-Based Crisis Intervention: Prevention programs for families in crisis.
Cost: Services are offered on a sliding fee scale, and no one is denied care due to inability to pay.
Contact Information:
Address: 184 Eldridge Street, New York, NY 10002
Phone: (212) 453-4500
Email: consultationcenter@universitysettlement.org
Website:
Medicaid/Medicare/sliding scale, therapists speak English, Spanish, Mandarin, Hindu, Bangla, Polish, Russian and Cantonese
- [Low-Cost Daycare Services](https://www.documented.info/:locale/services/8754):Low-Cost Day Care Services Mission: University Settlement provides affordable, high-quality childcare services to support working families in New York City. Their programs focus on early childhood education, social-emotional development, and preparing children for lifelong learning.
Programs and Services:
Early Head Start: Free, comprehensive child development services for income-eligible families with infants and toddlers under 3 years old.
Family Child Care: Full-day educational care for children aged 0-4, led by licensed providers in their homes.
Early Childhood Centers: Affordable childcare options for children aged 2-5, located in Lower Manhattan, Brooklyn, and Queens.
Cost: Fees are determined by income eligibility, ensuring accessibility for all families.
Contact Information:
Address: 184 Eldridge Street, New York, NY 10002
Phone: (212) 453-4500
Website:
Offers free asylum consults and application review. They also offer pro se assistance with the completion and filing of asylum and work authorization apps.
Direct service in English, French, and Spanish. Uses language line for other languages.
- [Comprehensive Healthcare Services for Underserved Communities - Urban Health Plan](https://www.documented.info/:locale/services/8756):Urban Health Plan: Comprehensive Healthcare for All
Mission: Urban Health Plan is committed to improving the health and quality of life of underserved communities in the Bronx, Queens, and Manhattan. With over 50 years of experience, the organization provides culturally sensitive, high-quality, and compassionate care to individuals and families.
Programs and Services:
Primary Care:
Adult medicine, pediatric care, and adolescent health services.
Geriatrics and senior care through the Center for Healthy Aging.
Women's Health:
OB-GYN services, pregnancy care, and family planning.
Dental Care:
Comprehensive dental services for adults and children.
Specialty Care:
Allergy, cardiology, dermatology, endocrinology, and podiatry.
Behavioral health services, including psychiatry, psychology, and social work.
Health Education and Nutrition:
Workshops and counseling to promote healthy lifestyles.
Social Services:
Assistance with housing, food security, and public benefits.
Cost & Accessibility:
Cost: Services are affordable, with options for uninsured individuals based on income guidelines.
Accessibility: Telehealth services are available, ensuring access to care regardless of location.
Languages Offered: Services are available in English, Spanish, and other languages through interpretation services.
Contact Information:
Main Address: 1065 Southern Blvd, Bronx, NY 10459
Phone: (718) 589-2440
Website:
Urban Justice Center: Advocating for Social Justice
Mission: Founded in 1984, the Urban Justice Center is committed to advocating for a just, fair, and decent society. UJC provides legal services, policy advocacy, and community organizing to empower underserved individuals and communities in New York City.
Programs and Services:
Legal Assistance:
Free legal clinics addressing issues such as homelessness, discrimination, asylum, and intimate partner violence.
Impact litigation to challenge systemic injustices.
Community Organizing:
Mobilizing communities to advocate for their rights and drive systemic change.
Supporting member-led projects like Freedom Agenda, which focuses on decarceration and system transformation.
Social Services:
Holistic support for survivors of domestic violence, LGBTQ+ youth, and individuals with mental health concerns.
Case management and advocacy for housing, food security, and public benefits.
Education and Outreach:
"Know Your Rights" trainings and public education campaigns.
Mentoring the next generation of social justice leaders through the Social Justice Accelerator.
Cost & Compensation:
Cost: Services are free for eligible individuals.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English and additional languages through interpretation services.
Contact Information:
Address: 40 Rector Street, 9th Floor, New York, NY 10006
Phone: (646) 602-5600
Website:
Urban Upbound: Tackling Poverty and Empowering Communities
Mission: Urban Upbound is dedicated to breaking cycles of poverty in New York City public housing and other low-income neighborhoods. Through integrated, comprehensive programs, Urban Upbound provides underserved youth and adults with the tools and resources needed to achieve economic prosperity and self-sufficiency.
Programs and Services:
Employment Services:
Job placement assistance, career development programs, and sector-focused job readiness training.
Skills training and certifications to enhance employability.
Youth Development:
College access programs, SAT preparation, mentorship initiatives, and internships for high school students.
Leadership development and educational workshops.
Financial Counseling:
One-on-one financial coaching to improve budgeting and savings.
Access to affordable financial products through the Urban Upbound Federal Credit Union.
Community Revitalization:
Worker cooperative development and business innovation support.
Launching and providing technical assistance to worker cooperative businesses and traditional small businesses.
Affordable housing initiatives and community engagement projects.
Tax Preparation and Income Support:
Free tax preparation services for eligible individuals.
Assistance with SNAP applications and other public benefits.
Mental Health and Wellness Program:
Mental health counseling services (limited capacity) to support emotional well-being and resilience.
Financial Inclusion Services:
Anchored by the Urban Upbound Federal Credit Union, providing access to vital financial resources and products.
Cost & Compensation:
Cost: All services are free for eligible participants.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English and Spanish, with additional language support through interpretation services.
Contact Information:
Urban Upbound Main Office Address: 12-11 40th Avenue, Long Island City, NY 11101
Urban Upbound Empowerment Center Address: 10-38 41st Avenue, Long Island City, NY 11101
Phone: (718) 784-0877
Email: info@urbanupbound.org
Website:
Venezuelans and Immigrants Aid (VIA) is a volunteer-driven, community-based nonprofit organization founded in 2016. VIA supports displaced individuals and asylum seekers, particularly those affected by the Venezuelan crisis and other regional conflicts. The organization provides free, culturally responsive services that help migrants safely adapt, integrate, and rebuild their lives in the United States.
VIA provides guidance and education on immigration pathways and available legal options, including:
VIA offers mental health and community support services designed to promote healing and resilience, including:
VIA supports language access and integration through:
VIA hosts in-person and virtual programs that help migrants build community and feel welcomed, including:
VIA provides direct support to vulnerable migrants through:
Eligibility varies by program. Some services may require registration or be limited based on capacity.
All services are free for eligible participants.
Some programs may require prior registration
Services are offered citywide in New York City through a combination of in-person and virtual programming. Hours vary by program.
Mon - Fri from 10 am to 5 pm EST
Contact Information
vianyc.org@gmail.com and info@vianyc.org.
Website: https://vianyc.org/what-we-do/
- [Free Eye Care for Children](https://www.documented.info/:locale/services/8760):A Vision Service Plan (VSP) program, Sight for Students provides children in need, with no-cost eye care and prescription glasses from local doctors
- [Sexual Health and Wellness Center](https://www.documented.info/:locale/services/8761):Mission: The Sexual Health and Wellness Center is committed to providing accessible, confidential, and comprehensive sexual health services to individuals of all ages and backgrounds.
Programs and Services:
STD and HIV Testing:
Free and confidential testing for sexually transmitted diseases, including chlamydia, gonorrhea, syphilis, and HIV.
Preventive Care:
Access to PrEP and PEP treatments for HIV prevention.
Vaccinations for HPV and hepatitis.
Sexual Health Education:
Workshops and counseling to promote safe practices and awareness.
Treatment and Referrals:
Treatment for STDs and referrals to specialized healthcare providers.
Cost & Compensation:
Cost: Services are free or low-cost, ensuring accessibility for all.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English and additional languages through interpretation services.
Contact Information:
Address: 475 Atlantic Ave, 2nd Floor, Brooklyn, NY 11217
Phone: (917) 246-7498
Website:
Legal Services for Immigrant Youth and Families
Mission: The VOLS Immigration Project supports immigrant youth, young adults, and families in New York City by providing free legal services and empowering them to access security, education, and employment opportunities.
Programs and Services:
Direct Legal Services:
Assistance with asylum applications, Special Immigrant Juvenile Status (SIJS), Deferred Action for Childhood Arrivals (DACA) renewals, Temporary Protected Status (TPS), U-visas, and removal defense.
Community Legal Education:
Presentations, trainings, and clinics to educate immigrant communities about their rights and legal options.
School Partnerships:
Collaboration with over 30 immigrant-serving public schools, colleges, and community organizations to reach young people in their communities.
Long-Term Support:
Guidance through multiple years and stages of the legal journey for immigrant youth and families.
Cost & Compensation:
Cost: Services are provided free of charge to eligible clients.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English, Spanish, and other languages relevant to immigrant communities.
Contact Information:
Hotline: (347) 521-5722
Email: sling@volsprobono.org
Website:
Womankind
Mission: Womankind empowers survivors of gender-based violence, including domestic violence, human trafficking, and sexual violence, by providing culturally-sensitive and holistic support.
Programs and Services:
Supportive Counseling:
Survivor-centered counseling to promote healing and self-sufficiency.
Legal Assistance:
Help with family law and immigration-related legal matters.
Emergency Housing:
Safe shelter for survivors and their families.
Wellness Groups:
Activities and workshops to support mental and physical well-being.
Community Education:
Programs to raise awareness and educate the public about gender-based violence.
Cost & Compensation:
Cost: Services are free and confidential for survivors.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English, Spanish, and over 18 Asian languages and dialects.
Contact Information:
Address: 42 Broadway, Suite 1836, New York, NY 10004
Phone: (888) 888-7702
Email: info@iamWK.org
Website:
Worker's Justice Project (WJP)
Mission: Founded in 2010, the Worker’s Justice Project empowers low-wage immigrant workers by organizing, educating, and advocating for better workplace conditions and social justice.
Programs and Services:
Los Deliveristas Unidos (LDU):
A movement of app-based food delivery workers advocating for better wages, safety measures, and improved working conditions.
Liberty Cleaners:
Focused on fighting for living wages for cleaning workers.
Offers skills training and certifications to build career pathways.
Construction Workers United (CWU):
Organizes day laborers and low-wage immigrant workers in the construction industry.
Provides OSHA/SST training, prevents wage theft, and connects workers with employers.
Leadership Development:
Training programs to develop leadership skills and empower workers to advocate for their rights.
Cost & Compensation:
Cost: Services are free for eligible workers.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are available in English, Spanish, and other languages relevant to the immigrant worker community.
Contact Information:
Williamsburg Office: 365 Broadway, Brooklyn, NY 11211 | Phone: (347) 889-6340
Sunset Park Office: 4112 4th Ave, Brooklyn, NY 11232 | Phone: (347) 422-0667
Email: contactus@workersjustice.org
Website:
English: Washington Square Park Mutual Aid
Mission: Washington Square Park Mutual Aid is dedicated to supporting the local community by providing essential resources and fostering a spirit of mutual support and solidarity.
Programs and Services:
Free Food Distribution:
Collection and distribution of free food every Friday.
Clothing and Supplies:
Free clothes and essential supplies for those in need.
Community Engagement:
Opportunities for community members to connect and support one another.
Cost & Compensation:
Cost: All services are provided free of charge.
Compensation: Information about staff compensation is not publicly available.
Languages Offered: Services are primarily offered in English, with additional language support available through volunteers.
Contact Information:
Email: wspmutualaid@gmail.com
Website:
Life of Hope
Organization Overview Life of Hope is a nonprofit organization based in Brooklyn, NY, dedicated to serving youth, immigrant families, and underserved communities. Their mission is to provide access to critical resources, education, and support to foster equity and well-being.
Services
Health & Wellness programs, including maternal and child health support
Workforce development and entrepreneurship training
Social and legal services assistance
Youth development and mentorship programs
Adult education, including language access and digital skills training
Cultural and educational programming
Community empowerment initiatives
Target Audience
Youth and immigrant families
Low-income individuals and underserved communities
Residents of Central Brooklyn
Supported Languages
English
Haitian Creole
French
Spanish
Cost Services vary; some programs may be free or low-cost. Eligibility requirements may apply.
Referral Process Contact the organization directly for details on enrollment and eligibility.
Location & Hours
Address: 710 E 37th St, Brooklyn, NY, 11203
Hours: Check with the organization for specific operating hours.
Contact Info
Phone: (718) 362-3161
Website:
Organization Overview Haitian Women for Haitian Refugees (HWHR) was founded in 1992 to respond to the needs of Haitian refugees and immigrants in the U.S. fleeing persecution. The organization provides education, community organizing, leadership development, and collective action to empower Haitian individuals and families.
Services
Education and leadership development
Community organizing and advocacy
Social and economic justice initiatives
Support for displaced Haitian families
Target Audience
Haitian refugees and immigrants
Displaced Haitian families seeking asylum in the U.S.
Supported Languages
Haitian Creole
English
French
Cost Services vary; contact the organization for details on eligibility and costs.
Referral Process Reach out directly to the organization for enrollment and eligibility information.
Location & Hours Check with the organization for specific office locations and operating hours.
Contact Info
Website:
What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.
Services Offered:
Immigration Education: Legal orientation and support for immigrants.
Healthcare Services: Assistance with health insurance enrollment and access to care.
School Enrollment Referrals: Guidance for enrolling children in schools.
IDNYC Enrollment: Support for obtaining New York City identification cards.
Mental Health Counseling: Counseling services to support emotional well-being.
Specialized Assistance: Programs for individuals with special needs.
Pre-K Program: Free, full-day Pre-K program for four-year-old students.
Cost:
All services are provided free of charge.
Locations, Hours, and Contact Information:
Jamaica Office
Address: 209-05 Jamaica Avenue, Queens Village, NY 11428
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 929-474-9417
Brooklyn Office
Address: 1760 Nostrand Avenue, Brooklyn, NY 11226
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 718-233-1186
Hillside Office
Address: 197-17 Hillside Avenue, Hollis, NY 11423
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Phone: 718-527-3776
Email:
info@haupinc.com
Website:
What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.
Services Offered:
Immigration Education: Legal orientation and support for immigrants.
Healthcare Services: Assistance with health insurance enrollment and access to care.
School Enrollment Referrals: Guidance for enrolling children in schools.
IDNYC Enrollment: Support for obtaining New York City identification cards.
Mental Health Counseling: Counseling services to support emotional well-being.
Specialized Assistance: Programs for individuals with special needs.
Pre-K Program: Free, full-day Pre-K program for four-year-old students.
Cost:
All services are provided free of charge.
Locations, Hours, and Contact Information:
Jamaica Office
Address: 209-05 Jamaica Avenue, Queens Village, NY 11428
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 929-474-9417
Brooklyn Office
Address: 1760 Nostrand Avenue, Brooklyn, NY 11226
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 718-233-1186
Hillside Office
Address: 197-17 Hillside Avenue, Hollis, NY 11423
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Phone: 718-527-3776
Email:
info@haupinc.com
Website:
What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.
Services Offered:
Immigration Education: Legal orientation and support for immigrants.
Healthcare Services: Assistance with health insurance enrollment and access to care.
School Enrollment Referrals: Guidance for enrolling children in schools.
IDNYC Enrollment: Support for obtaining New York City identification cards.
Mental Health Counseling: Counseling services to support emotional well-being.
Specialized Assistance: Programs for individuals with special needs.
Pre-K Program: Free, full-day Pre-K program for four-year-old students.
Cost:
All services are provided free of charge.
Locations, Hours, and Contact Information:
Jamaica Office
Address: 209-05 Jamaica Avenue, Queens Village, NY 11428
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 929-474-9417
Brooklyn Office
Address: 1760 Nostrand Avenue, Brooklyn, NY 11226
Hours: Monday to Friday, 10:00 AM to 6:00 PM
Phone: 718-233-1186
Hillside Office
Address: 197-17 Hillside Avenue, Hollis, NY 11423
Hours: Monday to Friday, 9:00 AM to 6:00 PM
Phone: 718-527-3776
Email:
info@haupinc.com
Website:
Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS:
Sexual assault support
Home health services
Residential services
Mothers Gaining Hope House offers shelter for a period of up to 24 months for:
Youth development programs in North and Central Brooklyn
CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them. CWHA assists vulnerable pregnant women in the post-partum phase, individuals in the inter-conceptional period, their infants, families and young adults. This support is extended through outreach efforts, care coordination, community-wide education, and overall support. Immigrants will find other services like:
BBBS of NYC offers a 1:1 mentorship program for Youths between the ages of 7-17 living in NYC. The program allocates up to eight hours each month, agreed in advance between the guardians and the mentor, during the weekends. Mentors of different backgrounds that speak Chinese, Korean, Spanish and more are available.
Note: More than one child per family can apply, and each one will be paired with a mentor of their own.
Website:
Mentoring Programs:
Matches youth ("Littles") with adult mentors ("Bigs") to foster meaningful relationships.
Focuses on building confidence, skills, and support for young people to thrive.
Corporate Engagement:
Collaborates with companies to provide mentorship opportunities and support for youth programs.
Events and Fundraisers:
Hosts events like the Big Apple Gala, Casino Jazz Night, and the TCS New York City Marathon to raise funds for mentorship programs.
Services are primarily in English, but they aim to support diverse communities.
New York City, with programs reaching youth across all boroughs.
Not explicitly mentioned on their website. Contact them directly for details.
Programs are provided free of charge to eligible youth.
BBBSNYC has been serving the community for over 120 years, shaping the future of New York City through transformative mentorships.
Website:
Free Arts Days is a community engagement program where teams of volunteer mentors and youth come together for a day of art-making and self-expression.
Each child is paired with a mentor who guides them through various art projects during the event.
Activities focus on helping children build confidence, improve communication skills, and foster creativity.
Events are hosted at schools, shelters, and community centers across NYC.
HEAF supports young people in underserved communities from middle school through college by providing academic enrichment, social and cultural experiences, and personalized guidance year-round.
The Harlem Educational Activities Fund (HEAF) is a nonprofit organization dedicated to transforming the lives of underserved youth through academic enrichment, social and cultural exposure, and individual attention. Here's a breakdown of their services and details:
Website:
High Expectations Program:
A middle school program that integrates academic enrichment and experiential learning.
Prepares students for acceptance into top public high schools in New York City.
College Quest Program:
A high school program offering college-level coursework, educational experiences, and one-on-one guidance for college applications.
Focuses on helping students navigate social pressures and academic challenges.
Onward Program:
Supports college students and alumni with career readiness, internships, and networking opportunities.
Workshops and Events:
Includes cultural exposure, leadership development, and community service activities.
Services are primarily in English, but they aim to support diverse communities.
2090 Adam Clayton Powell Jr Blvd, 10th Floor, New York, NY 10027.
Not explicitly mentioned on their website. Contact them directly for details.
Programs are provided free of charge to eligible students.
HEAF has a proven track record of success, with 100% of their students graduating high school on time and nearly all enrolling in four-year colleges.
ABA offers services for detained respondents who are representing themselves in court and do not have a lawyer. To access the services from a detention center, dial 2150#
Website:
Eligibility Check:
Users need to answer initial questions to determine if they meet eligibility requirements.
Eligibility is based on income level and other factors specific to each state.
Posting Questions:
Eligible users register on the platform and post civil legal questions (e.g., related to family law, housing, employment, consumer rights, etc.).
Criminal law questions are not supported.
Volunteer Attorneys:
Licensed volunteer attorneys from the user’s state review the posted questions and provide accurate legal advice tailored to the situation.
Receiving Answers:
Users are notified via email when a response is ready.
Responses are accessible via the platform, and users can ask follow-up questions if needed.
No Cost:
The service is completely free for eligible users.
There’s no obligation for long-term representation beyond the online advice provided.
The ABA Free Legal Answers platform is a virtual legal clinic aimed at bridging the gap in access to legal resources for individuals who cannot afford legal assistance. It ensures civil legal advice is accessible, timely, and professional.
- [HIAS Legal Services](https://www.documented.info/:locale/services/8786):HIAS is a non-profit that focuses on the protection of refugees who have been forced to flee their countries. They provide services in Spanish and Russian to individuals who fear returning to their country of origin. Interpretation services are also available. Contact legal intake line first Friday of the month only: (212) 613-1341
Legal Services: Assistance with asylum applications, family reunification, and other immigration-related legal needs.
Resettlement and Integration: Support for refugees to rebuild their lives, including housing, employment, and education.
Emergency Response: Providing aid to displaced individuals in crisis situations worldwide.
Advocacy: Promoting refugee rights and influencing policies to protect displaced individuals.
Mental Health and Psychosocial Support: Helping refugees cope with trauma and adjust to new environments.
Services are available in multiple languages, ensuring accessibility for diverse communities.
International Headquarters: 1300 Spring Street, Suite 500, Silver Spring, MD 20910.
New York Office: 333 7th Avenue, Suite 1600, New York, NY 10001.
Not explicitly mentioned on their website. It's best to contact them directly for details.
Services are provided free of charge or at low cost, depending on the program.
HIAS is one of the oldest refugee resettlement agencies in the United States, with a history of helping displaced individuals since 1881.
They work globally to ensure refugees find safety, welcome, and opportunities to rebuild their lives.
Mobilization for Justice (MFJ) is a nonprofit organization that provides free civil legal assistance to low-income New Yorkers.
Offers representation in English and Spanish to non-detained individuals living in the five boroughs. Must make an appointment. Intake hours are Wednesdays between 10 a.m. to 12 p.m. by calling (212) 417-3724. Access to interpreters available.
Legal Services: Assistance with housing, foreclosure, civil rights, disability and aging rights, bankruptcy, tax, consumer issues, employment, government benefits, immigration, and kinship care.
Community Education: Workshops and resources to help individuals understand their rights.
Policy Advocacy: Efforts to address systemic issues and promote justice.
Impact Litigation: Legal actions to address broader social injustices.
Services are available in multiple languages, ensuring accessibility for diverse communities.
100 William Street, New York, NY 10038.
Intake hours vary by program. It's best to contact them directly for specific details.
Services are provided free of charge to eligible individuals.
MFJ prioritizes the needs of people who are low-income, disenfranchised, or have disabilities.
They aim to prevent homelessness, stabilize families, and address racial disparities.
La Victoria Foundation offers affordable immigration services, including adjustment of status, asylum applications, DACA renewals, and citizenship guidance. They also assist with tax preparation and ITIN applications.
Their mission focuses on supporting low-income and indigent individuals, charging minimal fees to ensure accessibility.
Additionally, they provide free asylum application preparation.
Locations: Dallas, TX | Queens, NY
The information included here is current and accurate to the best of our knowledge. Please contact ImportaMi via e-mail at info.importami@rescue.org with any questions or corrections.
- [Legal assistance to immigrant survivors of crime, torture, or abuse. ](https://www.documented.info/:locale/services/8792):Safe Horizon provides representation to non-detained residents of New York City. They focus on representing survivors of crime, violence, abuse, trafficking and torture. Their staff is bilingual (ENG/SPA) with access to interpreters for all other languages.
Safe Horizon's Immigration Law Project (ILP) provides legal assistance to immigrant survivors of crime, torture, or abuse.
Legal Services: Assistance with U-visas, T-visas, work authorization, VAWA self-petitions, adjustment of status, naturalization, removal defense, family-based petitions, DACA, and more.
Advocacy: Support for obtaining lawful status, relief from removal, and economic security.
Services are available in 200 different languages, ensuring accessibility for diverse communities.
41 Flatbush Avenue, 6th Floor, Brooklyn, NY 11217. They serve all five boroughs of New York City.
Monday to Friday: 9:00 a.m. - 5:00 p.m.
Intake hours: Monday to Thursday: 10:00 a.m. - 4:00 p.m.
Clients are seen by appointment only.
Services are provided for free or at low cost, depending on the case.
The ILP is dedicated to helping clients regardless of their current immigration status.
Their staff is trained to work with survivors of trauma and violence from diverse cultures.
What They Do: African Communities Together (ACT) is a nonprofit organization dedicated to empowering African immigrants in the United States. ACT helps African immigrants integrate socially, advance economically, and engage civically. Their mission is to fight for civil rights, opportunities, and a better life for African immigrant families in the U.S. and worldwide.
ACT helps African immigrants find free or low-cost assistance with immigration, jobs, and other needs. They provide free referrals to trustworthy nonprofit and government agency partners in multiple languages. ACT provides African immigrants leadership training to encourage civic engagement.
At the moment, they have limited capacity to take on defensive asylum cases. However, depending on the case, they may be able to assist or to refer the case out.
Email nylegal@africans.us in order to be placed on the intake list. Their legal dept will contact clients and determine if they'll take on their asylum case.
Services Offered:
Immigration Legal Services:
Free or low-cost assistance with immigration applications, including:
Naturalization (N-400).
Family-based petitions (I-130).
Employment authorization (I-765).
Green card renewals (I-90).
Temporary Protected Status (TPS) applications.
Representation in asylum cases and removal hearings.
Freedom of Information Act (FOIA) requests and background checks.
Economic Empowerment:
Job placement assistance and career readiness programs.
Referrals to trustworthy nonprofit and government agency partners.
Community Advocacy and Leadership Development:
Monthly membership meetings and leadership training.
Campaigns for fair immigration reform and language access.
Civic engagement initiatives to promote voter registration and participation.
Educational Resources:
Workshops and informational sessions on immigration policies.
Training on navigating the U.S. legal and economic systems.
Cost & Compensation:
Cost: Most services are provided free of charge or at a low cost to ensure accessibility for all African immigrants.
Compensation: Information about staff compensation is not publicly available.
Languages Offered:
English
French
Additional African languages available through staff and volunteers.
Additional Notes:
ACT actively reaches out to underserved African communities and collaborates with over 80 law firms and organizations nationwide.
Services are available to all African immigrants, regardless of immigration status.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 127 West 127th Street, Suite 221, New York, NY 10027
Contact Information:
Phone: (347) 767-4425
Email: info@africans.us
Website:
What They Do: The Alliance for Asian American Justice is a nonprofit organization formed to combat anti-Asian hate and violence in the United States. It provides pro bono legal services to victims of anti-Asian hate crimes and discrimination. The Alliance collaborates with law firms, advocacy groups, and Fortune 100 companies to ensure justice and accountability for victims while promoting awareness and understanding.
Services Offered:
Legal Support:
Free legal representation for victims of anti-Asian hate crimes.
Assistance with civil rights cases and workplace discrimination.
Advocacy for victims of harassment and violence.
Community Advocacy:
Campaigns to raise awareness about anti-Asian hate and violence.
Collaboration with grassroots organizations to support affected communities.
Educational initiatives to promote diversity and inclusion.
Policy and Legislative Advocacy:
Advocacy for stronger hate crime laws and protections.
Support for policies that address systemic racism and discrimination.
Corporate and Organizational Partnerships:
Collaboration with Fortune 100 companies and law firms to provide resources and support.
Mobilization of corporate leaders to address anti-Asian hate.
Languages Offered:
English
Additional languages available through interpretation services.
Additional Notes:
The Alliance works with over 80 law firms nationwide to provide legal assistance.
Services are free and open to all victims of anti-Asian hate and violence.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: Various locations across the United States.
Contact Information:
Website:
The Arab-American Association of New York (AAANY), located in Brooklyn, NY, empowers Arab-American and immigrant communities through social services, education, advocacy, and cultural programming. Their mission is to support and uplift immigrants, refugees, and marginalized groups across New York City.
Adult Education & Women’s Empowerment
Advocacy & Civic Engagement
Immigration Legal Services
Mental Health & Domestic Violence Support
Youth Programs
Social Services & Case Management
Career Readiness & Economic Development (CRED)
Eligibility varies by program. Most services are designed for immigrants, refugees, and low-income individuals.
Services are multilingual, including Arabic and English. Additional languages may be supported through partner organizations.
Most services are free, especially legal, educational, and social support programs.
Some services may require referrals, especially for legal and mental health support. Many programs are accessible directly through AAANY.
Main Office:
6803 5th Avenue, Brooklyn, NY 11220
Brooklyn Satellite:
Beit El Maqdis, 6206 6th Avenue, Brooklyn, NY 11220
Queens Satellite:
BHALO, 172-27 Hillside Avenue, Jamaica, NY 11432
Staten Island Satellite:
401 Seaview Avenue, Staten Island, NY 10305
Hours:
Monday – Friday, 9:00 AM – 5:00 PM
Phone: (718) 745-3523
Email: info@arabamericanny.org
Website: https://www.arabamericanny.org/programs-2
What They Do: The Council on American-Islamic Relations, New York (CAIR-NY) is a nonprofit organization dedicated to defending civil rights, combating Islamophobia, and empowering the Muslim community in New York. CAIR-NY provides legal advocacy, education, and community support to ensure justice and mutual understanding. Their mission is to protect the rights of Muslims and promote a society free from discrimination and hate.
Services Offered:
Legal Advocacy:
Representation for victims of discrimination, harassment, and hate crimes.
Legal support for cases involving religious freedom and workplace discrimination.
Assistance with immigration-related legal issues.
Community Education:
Workshops on civil rights and combating Islamophobia.
Know Your Rights training sessions for individuals and communities.
Educational resources on religious accommodations and anti-discrimination laws.
Policy and Advocacy:
Advocacy for fair and just legislation at the local, state, and federal levels.
Campaigns to end unjust profiling and surveillance of Muslim communities.
Collaboration with other organizations to promote social justice.
Media and Public Relations:
Countering Islamophobic rhetoric through media engagement.
Promoting positive narratives about the Muslim community.
Civic Engagement:
Encouraging voter registration and participation.
Mobilizing grassroots activism to address systemic discrimination.
Languages Offered:
English
Arabic
Additional languages available through interpretation services.
Additional Notes:
CAIR-NY serves nearly one million Muslims in the New York area.
Services are free and open to all individuals, regardless of religion or background.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 80 Broad Street, 5th Floor, New York, NY 10004
Contact Information:
Phone: (646) 665-7599
Email: info@ny.cair.com
Website:
CAIR-NY serves Muslim New Yorkers through legal advocacy, education, media relations, civic engagement, and community mobilization. As the first line of defense, CAIR-NY protects New Yorkers who have experienced discrimination (Islamophobia and systemic discrimination in all its forms), harassment, hate crimes, and more.
- [Youth, Food, Family, & Community assistance ](https://www.documented.info/:locale/services/8800):The Catholic Charities of the Archdiocese of New York collaborate with parishes, as well as non-Catholic and Catholic partners, to provide services to almost every human need.
What They Do: Catholic Charities of the Archdiocese of New York is one of the largest charitable organizations in the New York metropolitan area. It provides a wide range of services to support individuals and families in need, regardless of their religion or background. Their mission is to alleviate poverty, provide hope, and promote dignity through compassionate and respectful care.
Services Offered:
Youth and Family Services:
Daycare, foster care, and adoption services.
After-school programs, summer camps, and community centers.
Counseling and support for families in crisis.
Food and Housing Assistance:
Emergency meals and food pantries.
Eviction prevention and emergency shelters.
Transitional and permanent affordable housing.
Services for Immigrants and Refugees:
Family reunification and legal services for immigrants.
English and civics classes.
Advocacy and support for asylum seekers.
Support for People with Disabilities:
Supportive housing and residences for individuals with special needs.
Early intervention and special education programs.
Community Outreach and Advocacy:
Financial assistance and job readiness programs.
Maternity services and counseling.
Advocacy for social justice and human rights.
Languages Offered:
English
Spanish
Additional languages available through interpretation services.
Additional Notes:
Catholic Charities operates through a network of 90 agencies across the 10 counties of the Archdiocese of New York.
Services are available to all individuals, regardless of their faith or background.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 1011 1st Avenue, New York, NY 10022
Contact Information:
Phone: (888) 744-7900
Website:
What They Do: CUNY Citizenship Now! is a program by the City University of New York that provides free, high-quality, and confidential immigration law services to help individuals and families on their path to U.S. citizenship. Their mission is to empower immigrants by offering legal assistance, education, and resources to navigate the immigration process.
CUNY Citizenship Now! It is a university-based legal aid program that has provided free and confidential citizenship and immigration to all New Yorkers, regardless of income. The program assists with Citizenship, family petitions, DACA, TPS, and more.
Services Offered:
Legal Services:
Assistance with naturalization and citizenship applications.
Family-based petitions and Deferred Action for Childhood Arrivals (DACA).
Temporary Protected Status (TPS) applications.
Renewal and replacement of immigration documents.
Fee waiver requests for eligible applicants.
Community Events:
Monthly citizenship application assistance events.
Workshops to prepare for the naturalization exam.
Civic classes in partnership with the New-York Historical Society.
Educational Resources:
Guidance on completing the N-400 citizenship application form.
Information on exemptions and modifications to naturalization requirements.
Tools to prepare for the citizenship test.
Languages Offered:
English
Spanish
Additional Notes:
Services are free and open to all New Yorkers, regardless of income or whether they are CUNY students.
Priority is given to CUNY students, but all are welcome.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: Various locations across New York City.
Contact Information:
Phone: (646) 664-9400 or (212) 652-2071
Text: (929) 334-3784
Website:
New York State Office of Addiction Services and Supports (OASAS): OASAS provides a comprehensive directory of substance use disorder treatment programs, prevention services, and clinical screening providers. You can explore their for detailed information.
NYC 988 Behavioral Health and Substance Use Services: NYC 988 offers a searchable database for behavioral health and substance use services. They provide 24/7 support and connections to resources. You can find more details .
NYC Health - Alcohol and Drug Use Services: NYC Health offers harm reduction programs, overdose prevention centers, and other services for individuals struggling with alcohol and drug use. Learn more about their offerings .
Alcoholism & Substance Abuse Services: Located at 501 Fashion Ave, New York, NY, this organization provides rehabilitative services for substance abuse. Contact them at (646) 728-4533 or visit their website .
GMHC is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. They offer services for: Advocacy, Health Benefits, HIV & STI, Testing Housing & Financial Management, Legal, Meals & Nutrition, Mental & Behavioral Health, Prevention & Community Health, Substance Use, Training, Education, Capacity-Building, Wellness, and Workforce.
- [Haitian-American Community Services](https://www.documented.info/:locale/services/8806):What They Do: The Haitian-American Community Coalition (HCC) is a nonprofit organization established in 1982 in Brooklyn, New York. HCC is dedicated to championing the well-being of Haitian, Caribbean, and immigrant communities, as well as underserved populations. Their mission is to provide advocacy, empowerment, health education, and supportive services to promote self-sufficiency and address social, racial, and economic injustices.
Services Offered:
Health and Wellness Services:
HIV/AIDS education, prevention, and testing.
Mental health services through the BeWell Clinic (Article 31).
Substance abuse counseling and health education.
Housing Assistance:
Supportive housing for individuals and families, including those living with HIV/AIDS.
Assistance for formerly homeless individuals.
Community Services:
SNAP (Food Stamps) enrollment assistance.
Translation services and document preparation.
Domestic violence services and advocacy.
Youth and Family Programs:
Youth music and arts programs.
ESL (English as a Second Language) classes.
Family Resource Centers for parents and children.
Fitness and Nutrition Programs:
FITBK and FITQB initiatives promoting fitness and wellness.
Classes to reduce obesity and related health risks.
Languages Offered:
English
French
Spanish
Haitian Creole
Additional Notes:
HCC serves over 18,000 individuals annually, including immigrants, seniors, and low-income families.
Services are free and available to all community members, regardless of background or immigration status.
Opening Hours:
Main Office: Monday - Friday: 9:00 AM - 5:00 PM
Wellness Center: Monday - Saturday: 11:00 AM - 8:00 PM
Addresses:
Main Office: 3807-3809 Church Avenue, Brooklyn, NY 11203
Wellness Center: 1491 Broadway, 4th Floor, Brooklyn, NY 11221
Contact Information:
Phone (Main Office): (718) 940-2200
Phone (Wellness Center): (718) 679-9862
Website:
What They Do: The Immigrant Defense Project (IDP) is a nonprofit organization dedicated to protecting and expanding the rights of immigrants, particularly those caught at the intersection of the criminal and immigration systems. IDP provides legal support, advocacy, and resources to prevent deportations and ensure fairness and justice for all immigrants. Their mission is to combat mass criminalization, detention, and deportation through a multipronged strategy.
Services Offered:
Legal Support:
Legal advice and training for immigrants, advocates, and attorneys.
Post-conviction relief and Padilla support for criminal defense attorneys.
Community Defense:
Resources to defend against ICE raids and community arrests.
Know Your Rights workshops and materials for immigrants.
Policy and Advocacy:
Advocacy for state, local, and federal policies that protect immigrant rights.
Campaigns to challenge ICE detainers and promote human rights.
Impact Litigation:
Strategic litigation in Supreme Court and Circuit Courts to challenge unjust laws.
Legal challenges to expand protections for immigrants.
Educational Resources:
Charts, checklists, and toolkits for attorneys and community members.
Workshops and training sessions on immigration consequences of convictions.
Languages Offered:
English
Spanish
Additional Notes:
IDP collaborates with grassroots organizations to provide community defense and advocacy.
Resources are available for immigrants, attorneys, judges, and advocates.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 3 West 29th Street, New York, NY 10001
Contact Information:
Phone: (212) 725-6422
Website:
Immigration Equality has been proud to advocate for and represent lesbian, gay, bisexual, transgender, queer (LGBTQ), and HIV-positive immigrants seeking safety, fair treatment, and freedom. They provide services for Asylum, people living with HIV, detention, couples and families, other paths to status, resources.
- [Housing Assistance, Health Services, Community services](https://www.documented.info/:locale/services/8809):What They Do: The Institute for Community Living (ICL) is a nonprofit organization dedicated to helping individuals and families in New York City who are living with serious mental illness, substance use disorder, and developmental disabilities. ICL provides trauma-informed care and a whole-health approach to address behavioral and physical health, as well as social determinants of health like housing and food security. Their mission is to empower people to lead fulfilling and independent lives.
Services Offered:
Housing Services:
Transitional housing for individuals and families.
Supported housing for adults and young adults living with mental illness.
Community residences for veterans and families.
Behavioral Health Services:
Mental health clinics offering counseling and therapy.
Substance use disorder treatment programs.
Care coordination services.
Services for Children and Families:
Family Resource Centers for parents of children with emotional and behavioral challenges.
School-based mental health support programs.
Intellectual and Developmental Disabilities (I/DD) Services:
Advocacy and support for individuals with developmental disabilities.
Specialized programs to promote independence and inclusion.
Community Outreach and Advocacy:
Programs to connect individuals with resources for housing, child care, finances, and employment.
Civic engagement initiatives to promote equity and inclusion.
Cost & Compensation:
Cost: Services are provided free of charge or at low cost to eligible individuals and families.
Compensation: Information about staff compensation is not publicly available.
Languages Offered:
English
Spanish
Additional languages available through interpretation services.
Additional Notes:
ICL operates the Hope Center, a centralized resource for individuals seeking services and support.
Services are available to all individuals, regardless of background or age.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 2581 Atlantic Avenue, Brooklyn, NY 11207
Contact Information:
Phone: (718) 495-6700
Website:
Legal Services NYC fights poverty and seeks racial, social, and economic justice for low-income New Yorkers. Offices in all five boroughs provide services around foreclosure prevention, HIV advocacy, employment law, immigration/immigrant rights, LGBT advocacy, housing/tenants’ rights, reentry, domestic violence, language access, and more. Their services are available in 10 languages.
What They Do: Legal Services NYC is the largest civil legal services provider in the United States, dedicated to fighting poverty and seeking racial, social, and economic justice for low-income New Yorkers. They provide free legal assistance to individuals and families in need, helping them secure housing, access public benefits, protect their income, and more. Their mission is to ensure equal access to justice for all.
Services Offered:
Housing and Eviction Defense:
Legal representation for tenants facing eviction.
Advocacy for tenants' rights and housing stability.
Public Benefits and Income Protection:
Assistance with accessing SNAP (Food Stamps), Medicaid, and other public benefits.
Legal support for unemployment insurance and disability benefits.
Family Law:
Representation in cases of domestic violence, child custody, and divorce.
Advocacy for survivors of intimate partner violence.
Immigration Services:
Legal assistance with citizenship applications, and asylum cases.
Representation for immigrants facing deportation.
Consumer Rights:
Legal support for individuals facing debt collection and bankruptcy.
Advocacy against predatory lending practices.
Education and Disability Rights:
Advocacy for students with disabilities to access appropriate educational services.
Legal support for families navigating the special education system.
Cost & Compensation:
Cost: All services are provided free of charge to eligible low-income individuals and families.
Compensation: Information about staff compensation is not publicly available.
Languages Offered:
English
Spanish
Additional languages available through interpretation services.
Additional Notes:
Legal Services NYC operates in all five boroughs of New York City, with offices in Brooklyn, Queens, Manhattan, the Bronx, and Staten Island.
Services are available to all eligible individuals, regardless of immigration status.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 40 Worth Street, Suite 606, New York, NY 10013
Contact Information:
Phone: (917) 661-4500
Website:
What They Do: Liberty High School Academy for Newcomers is a public high school in New York City that serves immigrant students in grades 9 through 12. The school provides a safe and nurturing environment for students transitioning to the American educational system. It focuses on English language acquisition while celebrating cultural diversity. Liberty High School offers academic programs, counseling services, and extracurricular activities to support students' academic and personal growth.
Services Offered:
Academic Programs:
English as a New Language (ENL) classes.
Advanced Placement (AP) classes for college credit.
New York State Regents Exam preparation.
Counseling Services:
College counseling and application support for CUNY and SUNY programs.
Guidance for academic and personal development.
Extracurricular Activities:
After-school programs and enrichment activities.
PSAL sports teams.
Student mural projects and art contests.
Additional Support:
Free MetroCards for transportation.
Free breakfast and lunch for students.
Access to a school pantry with food, clothing, and other essentials.
Languages Offered:
English
Over 20 languages spoken by the student population.
Additional Notes:
Registration is open year-round for students aged 14.5 to 20 years old.
Students must bring a parent or guardian, transcript, immunization record, and proof of residency for enrollment.
Opening Hours:
Monday - Friday: 9:00 AM - 2:00 PM (Registration Hours)
Address: 250 West 18th Street, New York, NY 10011
Contact Information:
Phone: (212) 691-0934
Website:
What They Do: The MinKwon Center for Community Action is a nonprofit organization dedicated to empowering low-income Korean, Asian, and immigrant communities in New York and New Jersey. Since 1984, they have been advocating for economic and social justice through organizing, education, and legal services. Their mission is to ensure that all individuals, regardless of immigration status, can achieve their full potential in a just and equitable society.
Services Offered:
Legal Services:
Immigration legal assistance, including naturalization, green card renewals, DACA renewals, and adjustment of status.
Representation for housing grievances, including eviction defense and tenant rights advocacy.
Social Services:
Health insurance enrollment assistance through the New York State Health Marketplace.
Public benefits screenings for SNAP (Food Stamps) and HEAP (Heat and Energy Assistance Program).
Free income tax filing services during tax season.
Community Advocacy and Education:
Workshops on tenant rights, housing discrimination, and gentrification.
Civic engagement initiatives, including voter registration drives and immigrant rights education.
Youth and Leadership Development:
Programs to cultivate leadership skills among young people in immigrant communities.
Cost & Compensation:
Cost: Services are provided free of charge, prioritizing low-income and limited English-proficient immigrants and seniors.
Compensation: Information about staff compensation is not publicly available.
Languages Offered:
English
Korean
Mandarin
Additional Notes:
The MinKwon Center operates as a Single Stop USA site, providing comprehensive support to immigrant communities.
Services are tailored to meet the needs of low-income and underserved populations.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 133-29 41st Avenue, Suite 202, Flushing, NY 11355
Contact Information:
Phone: (718) 460-5600
Website:
What They Do: NMCIR is a nonprofit organization dedicated to providing high-quality immigration-related legal services to immigrant communities. Their mission is to empower immigrants through education, advocacy, and legal assistance.
Services Offered:
Legal Services:
Assistance with citizenship applications and naturalization interviews.
Legal representation for immigration cases, including deportation defense.
Support for family reunification and visa applications.
Educational Programs:
English for Speakers of Other Languages (ESOL) classes.
Citizenship preparation classes.
Workshops on immigrant rights and civic engagement.
Community Advocacy:
Outreach programs to educate immigrants about their rights.
Advocacy for policies that protect immigrant communities.
Cost & Compensation:
Cost: Services are offered at low or no cost to ensure accessibility for all immigrant communities.
Compensation: NMCIR pays an average hourly rate of $39, with wages ranging from $34 to $45 depending on the role, department, and individual qualifications. Salaries for employees range from $69,799 to $93,740 annually.
Languages Offered:
English
Spanish
Additional Notes:
NMCIR collaborates with local organizations to provide comprehensive support to immigrant communities.
Services are available to all immigrants, regardless of legal status.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 5030 Broadway, Suite 639, New York, NY 10034
Contact Information:
Phone: (212) 781-0355
Website:
Planned Parenthood of New York City (PPNYC) has been a beacon of hope for the thousands of individuals and families who rely on us for essential reproductive health care, innovative educational programs, and effective advocacy. They provide services relating to abortion, birth control, cancer screenings, STD testing and treatment, HIV testing and prevention, pregnancy testing and options counseling, men’s health services, sexual health education, LGBTQ+ services, and general health care services.
- [Services for Survivors of Violence](https://www.documented.info/:locale/services/8826):What They Do: Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking, and related forms of gender violence. They empower thousands of adults and children annually to move from fear and abuse to safety and stability through comprehensive services and advocacy.
Services Offered:
Legal Services:
Assistance with securing orders of protection.
Legal representation for survivors of domestic violence, sex trafficking, and gender violence.
Advocacy for LGBTQ+ survivors of intimate partner violence.
Counseling and Support:
Individual and group counseling for survivors and their families.
Trauma-informed therapy and mental health support.
Shelter Services:
Confidential and secure shelter locations, including transitional and crisis shelters.
Economic Empowerment Programs:
Career readiness and technology training initiatives.
Financial literacy training and job placement support.
Professional development and advanced IT training.
Community Education and Advocacy:
Outreach, education, and training for community members.
Advocacy for policies and legislation to protect survivors and end gender violence.
Languages Offered:
English
Spanish
Additional languages available upon request.
Additional Notes:
Sanctuary for Families operates in all five NYC Family Justice Centers, providing one-stop services for survivors of domestic violence.
Services are free and available to all survivors living in New York City, regardless of gender, sexual orientation, age, marital, or immigration status.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: PO Box 1406, Wall Street Station, New York, NY 10268
Contact Information:
Phone: (212) 349-6009
Website:
Saint Peter’s Church provides legal and personal counseling, information sessions for immigration and labor rights, and food distribution.
What They Offer: Saint Peter’s provides support for immigrants through various events and programs, including:
Immigration Information Sessions: Workshops and fairs to educate immigrants about their rights, legal processes, and available resources.
Legal Assistance: Guidance on visa applications, citizenship processes, and family reunification.
Community Advocacy: Programs to support immigrant integration and cultural exchange.
Contact Information:
Phone: (212) 655-3095
Website:
Address: 165 Broadway, 23rd Floor, New York, NY 10006
Contact Information:
Phone: (212) 655-3095
Website:
What They Do: The Sikh Coalition is a nonprofit organization dedicated to safeguarding civil rights and promoting equality for all individuals, with a focus on the Sikh community. Their work spans advocacy, education, and legal support to ensure the constitutional right to practice faith without fear.
Services Offered:
Legal Assistance:
Support for hate crime victims
Employment discrimination cases
Advocacy for religious freedom
Community Empowerment:
Sikh Awareness Trainings for schools, workplaces, and government agencies
Resources for Gurdwaras (Sikh places of worship)
Educational Initiatives:
Classroom resources to teach about Sikhism
Know Your Rights campaigns
Policy Advocacy:
Combating hate and discrimination
Promoting inclusion in state and federal policies
Address: 493 Nostrand Avenue, 3rd Floor, Brooklyn, NY 11216
Contact Information:
Phone: (718) 230-1379
Toll-Free: (800) 219-4522
Website:
Walk-In Hours:
Monday - Thursday: 10:00 AM - 5:45 PM
Friday: 10:00 AM - 5:00 PM
What They Do: The Family Center provides holistic care and support to individuals and families affected by life-altering events. Their mission is to create a path to healing, stability, and a fulfilling future for all New Yorkers.
Services Offered:
Family Support Services:
Permanency planning
Individual counseling
Group activities and events
Parenting support
Benefits assistance
Cross-referrals to other agencies
Legal Wellness Institute:
Assistance with eviction prevention
Child custody support
Legal advocacy
Health Education:
HIV/AIDS support and health maintenance
PrEP awareness and education
Mental & Behavioral Health:
Counseling for children, teens, and families
Psychological and psychiatric services
Specialized Programs:
Support for breast cancer-affected individuals and families
Kinship caregiver support
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March,
April - June,
July - September and
October - December.
Address: 765 Manida Street, Bronx, NY 10474
Contact Information: For more information about Bronx Afterschool Programs, contact Debra Edwards, Borough Coordinator:
Phone: (718) 430-1847
Email: debra.edwards@parks.nyc.gov
Activities Offered:
Basketball (indoor and outdoor courts)
Dance programs for teens and afterschool
Billiards and pool table
Volleyball
Arts and crafts for teens
Family movie nights
Soccer programs for ages 6-13
"Mommy and Me" programs for adults and children aged 3-5
Gymnasium and fitness room
Media lab and performance space
Zumba Gold® and Gentle Yoga Flow classes
Table tennis, foosball, and shuffleboard
Tennis courts (outdoor)
Senior citizen room
You must bring a secure lock to store your items.
Please note: This facility shuts its doors at closing time. Registration hours end at least 30 minutes before closing time. All programs and classes end 15 minutes prior to closing time.
Address: 3225 Reservoir Oval E, Bronx, NY 10467
Contact Information: For more information about Bronx Afterschool Programs, contact Debra Edwards, Borough Coordinator:
Phone: (718) 430-1847
Email: debra.edwards@parks.nyc.gov
Activities Offered:
Basketball (indoor and outdoor courts)
Dance programs for teens and afterschool
Billiards and pool table
Volleyball
Arts and crafts for teens
Family movie nights
Soccer programs for ages 6-13
"Mommy and Me" programs for adults and children aged 3-5
Gymnasium and fitness room
Media lab and performance space
Zumba Gold® and Gentle Yoga Flow classes
Table tennis, foosball, and shuffleboard
Tennis courts (outdoor)
Senior citizen room
Members must bring a strong/sturdy key lock and secure their belongings in the lockers.
Management reserves the right to amend all schedules & room availabilities without prior notice.
Please note: This facility shuts its doors at closing time. Some activities may shut down 15 minutes early.
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator, at (718) 965-8938, (332) 999-8526, or email benjamin.campbell@parks.nyc.gov.
Address: 1251 Prospect Place, Brooklyn, NY 11213
Contact Information: For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator:
Phone: (718) 965-8938, (332) 999-8526
Email: benjamin.campbell@parks.nyc.gov
Activities Offered:
Indoor pool and gymnasium
Basketball (indoor courts)
Soccer field (outdoor)
Dance room and cardio room
Table tennis and billiards
Teen room and media lab
Fitness classes and locker rooms
Teen hours are from 3:00 PM to 6:00 PM Monday through Friday and all day Saturday. You must be 16 years of age or older to use the weight room.
Please note: This facility shuts its doors at closing time. Registration hours end at least 30 minutes before closing time. Other activities may shut down 15 minutes early.
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator, at (718) 965-8938, (332) 999-8526, or email benjamin.campbell@parks.nyc.gov.
Address: 7th Avenue at 43rd Street, Brooklyn, NY 11232
Contact Information: For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator:
Phone: (718) 965-8938, (332) 999-8526
Email: benjamin.campbell@parks.nyc.gov
Activities Offered:
Youth afterschool and summer camps
Basketball (indoor courts)
Dance classes and group fitness
Computer training classes
Cardio and weightlifting training
Open gym and game room
Outdoor pool and soccer field
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
Address: 131-40 Fowler Avenue, Queens, NY 11355
Contact Information: For more information, contact the Queens Recreation Borough Office:
Phone: (718) 393-7370
Activities Offered:
Basketball (indoor courts)
Racquetball and handball courts
Indoor track and gymnasium
Dance classes and fitness programs
Media lab and table tennis
Cardio and weightlifting rooms
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
Address: 35-30 35th Street, Astoria, NY 11106
Contact Information: For more information, contact the Queens Recreation Borough Office:
Phone: (718) 393-7370
Activities Offered:
Basketball (outdoor courts)
Multipurpose rooms for events and programs
Media lab
Summer camps with sports and fitness activities
Please note: This facility shuts its doors at closing time. Registration hours end at least 30 minutes before closing time. Other activities may shut down 15 minutes early.
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
Address: 18-48 Cornaga Avenue, Far Rockaway, NY 11691
Contact Information: For more information, contact the Queens Recreation Borough Office:
Phone: (718) 393-7370
Activities Offered:
Fitness classes and gymnasium
Arts and crafts workshops
Media lab and library
Cycling studio
Pool tables and afterschool programs
Please note: This facility shuts its doors at closing time. Some activities may shut down 15 minutes early.
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
Address: 80 Catherine Street, New York, NY 10038
Contact Information: For more information, contact Christina Luna:
Phone: (212) 408-0243
Email: christina.luna@parks.nyc.gov
Activities Offered:
Basketball (indoor and outdoor courts)
Volleyball (indoor)
Dance room and fitness room
Table tennis and gymnasium
Media lab and multipurpose room
Handball courts (outdoor)
A playground for all children. School groups by appointment.
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
For more information, contact Dana Vitolo at (718) 816-8103 or email dana.vitolo@parks.nyc.gov.
Address: Jules and Regis Drive, Staten Island, NY 10314
Contact Information: For more information, contact Dana Vitolo:
Phone: (718) 816-8103
Email: dana.vitolo@parks.nyc.gov
Activities Offered:
Multipurpose room for events
Playground and picnic area
Sprinkler for children
Randolph Walker Park holds a distinguished place in the history of New York cricket and tennis. This property was once the grounds of the Staten Island Cricket and Tennis Club, and the first national tennis tournament was allegedly played here in 1880. Many cricket legends played here before the grounds were sold in 1925.
Walker Park remains a destination park for athletes today. The park remains one of the most popular cricket grounds in the city, and tennis players can enjoy this historic setting. Other popular sports, such as baseball, basketball, and soccer are now played here as well. A small playground and toddler swings allow younger kids to get active as well.
For more information, contact Dana Vitolo at (718) 816-8103 or email dana.vitolo@parks.nyc.gov.
Address: 50 Bard Avenue, Staten Island, NY 10310
Contact Information: For more information, contact Dana Vitolo:
Phone: (718) 816-8103
Email: dana.vitolo@parks.nyc.gov
Activities Offered:
Summer camps with sports, fitness, and outdoor adventures
Media lab for educational activities
Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.
The Ali Forney Center is dedicated to protecting homeless LGBTQIA+ youth (ages 16-24) from the harms of homelessness. They provide housing, health services, education, job readiness, and mental health support. AFC also offers crisis intervention, HIV prevention, and substance use treatment. Their mission is to empower LGBTQIA+ youth to live independently and thrive. Learn more on their .
Eligibility Requirements:
LGBTQIA+ youth aged 16-24.
Individuals experiencing homelessness or housing instability.
Languages Offered: Specific language offerings were not mentioned in the search results, but AFC provides culturally sensitive services tailored to diverse communities.
How to Enroll:
Contact AFC directly via their or phone number: (212) 222-3427.
Visit their Drop-In Center for intake services: 307 W 38th St, 3rd Floor, New York, NY 10018
Open Monday-Friday: 8 AM - 8 PM
Saturday-Sunday: 10 AM - 6 PM
Closed to clients on Wednesdays from 2 PM - 4 PM for staff meetings.
Enrollment processes vary depending on the type of service needed (e.g., housing, health services).
Address: Ali Forney Center operates at: 307 W 38th St, 3rd Floor, New York, NY 10018 Phone: (212) 222-3427
- [Sage: Advocacy & Services for LGBT Elders](https://www.documented.info/:locale/services/8858):SAGE is the largest and oldest organization in the U.S. dedicated to improving the lives of LGBTQ+ elders. They provide advocacy, supportive services, and resources to LGBTQ+ older adults and their caregivers. Their programs include housing assistance, cultural competency training for care providers, health and wellness programs, and social engagement opportunities. Learn more on their .
Eligibility Requirements:
LGBTQ+ individuals aged 50 and older.
Caregivers and allies of LGBTQ+ elders.
Languages Offered: Specific language offerings were not mentioned in the search results, but SAGE provides culturally sensitive services tailored to diverse communities.
How to Enroll:
Contact SAGE directly via their or phone number: (646) 576-8669.
Visit one of their SAGE Centers in New York City for in-person services.
Enrollment processes vary depending on the type of service needed (e.g., housing assistance, wellness programs).
Address: SAGE operates at: 305 7th Ave, New York, NY 10001 Phone: (646) 576-8669
The organization offers mentoring programs that empower LGBTQ+ members in NYC. Other services include pro-bono legal counseling, information relating to HIV, and help navigating the healthcare system.
Location(s):
We do not have a physical office or storefront. However, we could provide a reference location on the map for convenience. and say:
Reference address: 76 Greenwich Ave, New York, NY 10011
Please make sure to call ahead before coming to ensure availability and receive the exact details.
Contact: 347.392.1792 (M-F 11am to 6pm:) | info@americadiversa.org
Services Offered (in Spanish):
Initial orientation for new LGBTQIA+ immigrants arriving in New York.
Support groups, leadership training, and empowerment programs for LGBTQIA+ individuals.
Assistance with health insurance enrollment through the New York State Marketplace.
Referrals to primary medical and mental health services.
Referrals and accompaniment to health centers for HIV/AIDS treatment and care.
Support in accessing HRA/HASA Centers and other agencies serving LGBTQIA+ Latinxs eligible due to HIV status.
Counseling related to sexual health self-care and connections to the PrEP and DoxyPEP programs.
Referrals to food pantries.
Distribution of clothing, shoes, and bedding (subject to availability).
Provision of basic hygiene and personal care supplies (subject to availability).
Referrals to English as a Second Language (ESL) classes.
Referrals to immigration legal services (private and pro bono).
Connections with shelters for homeless individuals.
Eligibility Requirements:
Be an LGBTQIA+ Latino/a/e individual.
Reside in New York City (Bronx, Manhattan, Queens, Brooklyn, or Staten Island).
Languages Supported:
Spanish
Contact Information and Referral Process:
Phone: (347) 858-5905
Email: info@americadiversa.org
Website: www.americadiversa.org
Additional Notes:
Prior registration is required to access our services. You can register here. We will contact you to schedule a phone appointment.
Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM.
Services are not available on weekends or holidays.
The Audre Lorde Project is a community organizing center for Lesbian, Gay, Bisexual, Two-Spirit, Trans, and Gender Non-Conforming People of Color (LGBTSTGNC POC). ALP focuses on mobilization, education, and capacity-building to achieve social and economic justice. Their programs include anti-violence initiatives, leadership development, and advocacy for housing, healthcare, and immigration rights. Learn more on their .
Eligibility Requirements:
LGBTSTGNC People of Color seeking community support and advocacy.
Individuals interested in leadership development and community organizing.
Languages Offered: Specific language offerings were not mentioned in the search results, but ALP provides culturally sensitive services tailored to diverse communities.
How to Enroll:
Contact ALP directly via their or phone number: (718) 596-0342.
Attend membership orientations or events to get involved.
Enrollment processes vary depending on the program (e.g., Safe OUTside the System, TransJustice).
Address: The Audre Lorde Project operates at: 85 S Oxford St, Brooklyn, NY 11217 Phone: (718) 596-0342
The Hetrick-Martin Institute provides services and support for LGBTQIA+ youth aged 13-24 and their families. Their programs include academic enrichment, arts and culture, health and wellness, counseling, housing support, job readiness, and youth advocacy. HMI creates a safe and affirming space for LGBTQIA+ youth to thrive. Learn more on their .
Eligibility Requirements:
LGBTQIA+ youth aged 13-24.
Youth seeking academic, health, or housing support.
No permanent address or school enrollment required.
Languages Offered: Specific language offerings were not mentioned in the search results, but HMI provides culturally sensitive services tailored to diverse communities.
How to Enroll:
Youth aged 13-24 can become HMI members by emailing join@hmi.org with their name and phone number.
Walk-in intakes are available Monday-Friday from 4-7 PM (arrive by 5:30 PM for the latest intake appointment).
Bring a photo ID and proof of age if possible.
Address: Hetrick-Martin Institute operates at: 2 Astor Pl, New York, NY 10003 Phone: (212) 674-2600
- [Colectivo Intercultural TRANSgrediendo](https://www.documented.info/:locale/services/8879):Colectivo Intercultural TRANSgrediendo
Services We Provide at Colectivo Intercultural TRANSgrediendo (CITG):
Comprehensive Health Care:
Mental Health Support:
Food Security:
Basic Resources and Harm Reduction:
Education and Empowerment:
Advocacy and Legal Support:
Wellness and Community Spaces:
- [Comprehensive LGBTQ+ Healthcare Services](https://www.documented.info/:locale/services/8880):
Comprehensive LGBTQ+ Healthcare Services
Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.
Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.
Services are provided regardless of ability to pay.
Chelsea: 356 West 18th St, New York, NY 10011
Phone: (212) 271-7200
Bronx: 3144 3rd Ave, Bronx, NY 10451
Phone: (718) 215-1800
Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
Phone: (718) 215-1818
Comprehensive LGBTQ+ Healthcare Services
Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.
Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.
Services are provided regardless of ability to pay.
Chelsea: 356 West 18th St, New York, NY 10011
Phone: (212) 271-7200
Bronx: 3144 3rd Ave, Bronx, NY 10451
Phone: (718) 215-1800
Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
Phone: (718) 215-1818
Comprehensive LGBTQ+ Healthcare Services
Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.
Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.
Services are provided regardless of ability to pay.
Chelsea: 356 West 18th St, New York, NY 10011
Phone: (212) 271-7200
Bronx: 3144 3rd Ave, Bronx, NY 10451
Phone: (718) 215-1800
Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
Phone: (718) 215-1818
The Sylvia Rivera Law Project works to ensure that all individuals can freely determine their gender identity and expression, regardless of income or race, without facing harassment, discrimination, or violence. SRLP provides legal aid, advocacy, and public education to support low-income transgender, intersex, and gender non-conforming individuals. Their services include assistance with name changes, IDs, immigration, and access to affirming social, health, and legal services. Learn more on their .
Eligibility Requirements:
Low-income individuals who are transgender, intersex, or gender non-conforming.
People of color who face barriers to accessing services.
Individuals referred by community partners.
Languages Offered: Specific language offerings were not mentioned in the search results, but SRLP provides services tailored to diverse communities, including those facing systemic barriers.
How to Enroll:
Contact SRLP directly via their or phone number: (212) 337-8550.
Visit their office during designated hours for legal assistance.
Enrollment processes vary depending on the type of service needed (e.g., legal aid or advocacy).
Address: Sylvia Rivera Law Project operates at: 147 W 24th St, New York, NY 10011
Barrier Free Living offers a range of programs supporting survivors of domestic violence with disabilities and their families.
- [Free College Application Prep & SAT Prep](https://www.documented.info/:locale/services/8905):Let’s Get Ready provides free college application and completion support, SAT prep, and mentoring for high school juniors, seniors, and college students. Their services include virtual SAT prep courses, personalized goal-setting, and text-based support for college applications, enrollment, and persistence. You can learn more on their .
Eligibility Requirements:
Students in their last two years of high school or first two years of college.
First-generation college students.
Students from historically underrepresented communities.
Students referred by program partners.
Applications are reviewed on a rolling basis, and early applications are prioritized.
Languages Offered: Let’s Get Ready’s programming is offered virtually, but specific language offerings were not mentioned.
How to Enroll:
Applications are reviewed on a rolling basis.
Students can apply online through their .
Decisions are released starting in early summer for high school seniors graduating in 2025.
For questions, students can email enrollment@letsgetready.org.
Besoins essentiels:
Garde-manger : Fournit de la nourriture aux membres de la communauté.
Vêtements : Offre des vêtements aux personnes dans le besoin.
Services de messagerie : Fournit des services de messagerie.
Kits scolaires : Fournit des fournitures scolaires aux enfants.
Accès aux services :
Traduction : Traduit pour les migrants africains récemment arrivés qui parlent arabe, wolof et pulaar.
Demandes de prestations SNAP : aide les migrants à remplir les demandes de prestations SNAP pour les prestations alimentaires.
Services sociaux à l’échelle de la ville : aide les migrants à accéder aux services sociaux à l’échelle de la ville.
Informations sur les refuges : Fournit des informations sur les refuges.
Soins médicaux : Offre des soins médicaux.
Soutien communautaire :
Prière quotidienne : Propose une prière quotidienne.
Liens vers les agences municipales et les services à but non lucratif : relie la communauté de New York aux agences municipales et aux services à but non lucratif.
Soutient les résidents les plus anciens et les plus récents de New York : Soutient les résidents de longue date et les nouveaux résidents de New York.
Se concentrer sur des groupes spécifiques : se concentre spécifiquement sur les arrivants noirs, arabes et musulmans qui sont confrontés à des obstacles importants pour accéder aux services.
Localisation et horaires :
Adresse : 685 Lenox Avenue, New York, NY 10030.
Horaires : Ouvert cinq jours par semaine de 10h00 à 16h00
Contact
afrikana@afri-kana.org
(929)-227-5493
(646)-370-4558
685, avenue Lenox
New York, NY 10037
- [Food Pantry](https://www.documented.info/:locale/services/9495):Location: 884 163rd Street Bx Ny 10459
Types of services offered: We offer food pantry based on appointments and we have walk-ins on Wednesday at 1:30 pm for food only)
Eligibility requirements: Picture ID, proof of address and if they are pregnant we ask for a doctor's note with the due date or discharge paperwork from the hospital along with the child's birth certificate in order to receive diapers.
Languages supported: English & Spanish, but everyone is welcome.
Contact information or referral process ( Our phone number is (718) 402-1212 our fax is (718) 402-5580 and our email is thefrontdesk@thehopeline.org and our link to the website is https://thehopeline.org )
Capacity: Clients wait on a line outside, and we call people by 2 at a time
Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.
The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.
Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.
The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.
What They Offer: Saint Peter’s organizes food distributions to support individuals and families in need. These include:
Weekly Food Pantries: Distribution of fresh produce, non-perishable items, and essential groceries.
Community Meals: Free meals served to the community on designated days.
Schedule:
Food Pantry Hours:
Wednesdays: 10:00 AM - 1:00 PM
Saturdays: 9:00 AM - 12:00 PM
Contact Information:
Phone: (914) 963-0822
Location: 91 Ludlow St, Yonkers, NY 10705
What They Do: The Community Development Project (CDP) of The Legal Aid Society provides essential transactional legal services to small business owners and nonprofit organizations throughout New York City. Their mission is to empower clients with legal resources and tools to achieve sustainable success, foster job creation, and enhance economic and social stability in their communities.
Services Offered:
Support for Small Businesses:
Assistance with selecting business structures and drafting operational agreements.
Guidance on securing financing and adhering to tax obligations.
Legal support for intellectual property protection and commercial lease negotiations.
Empowering Nonprofit Organizations:
Legal counsel on incorporation, tax exemption, and compliance with charitable regulations.
Support for corporate governance, real estate matters, and employment concerns.
Immigrant Assistance:
Legal advice and support for immigrants establishing businesses.
Community education to address barriers faced by immigrant entrepreneurs.
Workshops and Community Collaboration:
Educational workshops and counseling to promote community resilience.
Collaboration with community-based partners to amplify impact.
Cost & Compensation:
Cost: Services are provided free of charge to eligible clients, ensuring accessibility for low-income small business owners and nonprofit organizations.
Compensation: Information about staff compensation is not publicly available.
Languages Offered:
English
Spanish
Additional languages available through interpretation services.
Additional Notes:
CDP actively supports immigrant entrepreneurs and marginalized communities.
Services are tailored to meet the unique needs of small businesses and nonprofits.
Opening Hours:
Monday - Friday: 9:00 AM - 5:00 PM
Address: 199 Water Street, New York, NY 10038
Contact Information:
Phone: (212) 577-3300
Website:
YWCA of Queens
Mission: The YWCA of Queens is dedicated to empowering individuals and fostering community well-being through diverse programs and services.
Programs and Services:
Education Programs:
ESL (English as a Second Language) classes.
GED preparation courses.
Computer literacy training.
Youth Services:
After-school programs.
Summer camps.
Leadership development initiatives.
Senior Services:
Wellness programs.
Social events and activities.
Resources to enhance quality of life.
Women's Empowerment:
Workshops and counseling.
Resources to support personal and professional growth.
Health and Wellness:
Fitness classes.
Mental health support.
Initiatives promoting overall well-being.
Languages Offered: Services are available in multiple languages, ensuring accessibility for diverse community members.
Contact Information:
Address: 42-07 Parsons Blvd, Flushing, NY 11355
Phone: (718) 353-4553
Website:
Program Overview: The Door's Runaway & Homeless Youth (RHY) program provides comprehensive support to young people experiencing housing instability in New York City. With drop-in centers in both the Bronx and Manhattan, The Door offers a safe space and essential services to help youth navigate immediate crises and work toward long-term stability.
What We Offer:
Drop-In Center Services:
Nutritious meals, clothing, hygiene kits, showers, and laundry facilities.
Mental health counseling and emotional emergency intervention.
Housing and shelter placement services.
Financial coaching, including money management and benefits navigation.
Case management and referrals to NYC shelters.
Access to additional programs, including health and dental care, legal services, education, job training, creative arts activities, and more.
Eligibility Requirements: Services are available to young people aged 16–24 experiencing housing instability.
Languages Supported: English and Spanish.
Cost: Free of charge.
Office Hours:
Bronx Drop-In Center: Open 24 hours a day, 7 days a week.
Manhattan Drop-In Center: Monday–Friday, 10:00 AM–6:00 PM; Saturday, 10:00 AM–6:00 PM.
Locations:
Bronx Drop-In Center: 2999 Third Avenue, 1st Floor, Bronx, NY, 10455 (between 154th & 155th Streets).
Manhattan Drop-In Center: 555 Broome Street, 1st Floor, New York, NY, 10013.
Contact Information: Email: dropinservices@door.org For housing crises: shelterinfo@door.org Website:
- [Brooklyn Public Library – Free Classes for the Community](https://www.documented.info/:locale/services/9857):The Brooklyn Public Library offers a wide range of free classes and programs to support lifelong learning and community connection. These include:
Event Search | Brooklyn Public Library
English Language (ESOL) Classes – Learn or improve your English speaking, reading, and writing skills. Classes are available at different levels and often include conversation practice.
Citizenship Preparation – Get help studying for the U.S. naturalization test, including civics questions and interview prep.
Tech Help & Computer Basics – Learn how to use email, browse the internet, use Microsoft Word, or navigate your phone or tablet.
Job Readiness Workshops – Get support with writing resumes, job searching, interview preparation, and more.
Financial Literacy – Learn how to manage money, make a budget, understand credit, and file taxes.
Small Business & Entrepreneur Support – Learn how to start or grow your business, with help on business plans and access to mentors.
Creative & Wellness Workshops – Join book clubs, creative writing classes, meditation sessions, or fitness programs — many are offered in different languages.
Event Search | Brooklyn Public Library
Here are some of the Brooklyn Public Library branches where you can access these programs:
Central Library
Address: 10 Grand Army Plaza, Brooklyn, NY 11238
Phone: (718) 230-2100
Greenpoint Library and Environmental Education Center
Address: 107 Norman Ave, Brooklyn, NY 11222
Phone: (718) 389-4394
Walt Whitman Library
Address: 93 St Edwards St, Brooklyn, NY 11205
Phone: (718) 935-0244
Arlington Library
Address: 203 Arlington Ave, Brooklyn, NY 11207
Phone: (718) 277-6105
For a full list of locations and additional details, you can visit the .
- [Children, Youth, and Family Services](https://www.documented.info/:locale/services/9885):Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement
What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.
Programs Offered:
Riis Academy: Riis Academy offers high-quality afterschool and summer programming for students in grades K-12. These programs focus on academic enrichment, socio-emotional growth, and skill-building activities.
Afterschool Programs: Operated in local public schools (PS111, PS166, and Information Technology High School) and community centers (Queensbridge and Ravenswood). Activities include homework help, STEM workshops, arts and crafts, and recreational sports.
Summer Programs: Provide engaging activities to keep students active and learning during the summer months, including field trips, creative projects, and leadership workshops.
Youth Workforce Development: This program equips young people aged 14-24 with the skills and experience needed to succeed in the workplace.
Training Workshops: Focus on resume building, interview preparation, and workplace etiquette.
Paid Work Opportunities: Includes internships and placements through initiatives like the Summer Youth Employment Program (SYEP).
Queens Connect: A specialized program that prepares young adults for careers in the food sector through hands-on training and certifications.
Family Engagement Initiatives: Programs designed to strengthen family bonds and encourage active participation in children’s education and development.
Parent Workshops: Cover topics such as effective communication, navigating the school system, and supporting children’s learning at home.
Family Events: Include community gatherings, cultural celebrations, and family fun days to foster connections and build a sense of community.
Eligibility Requirements: Services are available to children, youth, and families residing in Western Queens, with a focus on underserved populations.
Languages Supported: English, Spanish, and other languages depending on program availability.
Location and Hours:
Main Office: 10-25 41st Avenue, Long Island City, NY 11101
Hours: Monday to Friday, 9:00 AM to 5:00 PM
Contact Information:
Phone: (718) 784-7447
Website:
Cost: Many services are free or low-cost, depending on eligibility.
Additional Notes: Jacob A. Riis Neighborhood Settlement collaborates with local schools, community organizations, and government agencies to provide holistic support for children, youth, and families. Their programs emphasize cultural understanding and aim to create a nurturing environment for growth and development.
New York Psychotherapy and Counseling Center (NYPCC) provides mental health services across multiple locations in New York City, including the Bronx, Manhattan, Brooklyn, and Queens. Their mission is to offer accessible mental health care to diverse populations.
Organization Overview New York Psychotherapy and Counseling Center (NYPCC) provides comprehensive mental health services across multiple locations in New York City, including the Bronx, Brooklyn, and Queens. NYPCC is dedicated to improving the mental health and well-being of individuals and families, offering both in-person and telehealth counseling.
Services
Target Audience Individuals and families with Medicaid/Medicare or Essential Plan coverage seeking mental health support.
Supported Languages
Cost Services are covered by Medicaid/Medicare and some Essential Plan coverage. NYPCC does not accept cash or private insurance.
Location & Hours
Open 7 days a week.
Contact Info
Organization Overview: New York Psychotherapy and Counseling Center (NYPCC) provides mental health services across various locations in New York City, including the Bronx, Manhattan, Brooklyn, and Queens. NYPCC is dedicated to offering accessible mental health care to diverse populations.
Services:
Target Audience: Individuals with Medicaid/Medicare or Essential Plan coverage. NYPCC does not accept cash or private insurance.
Supported Languages: Spanish, Bengali
Cost: Services are covered by Medicaid/Medicare and some Essential Plan coverage. No cash or private insurance accepted.
Location & Hours:
Contact Info:
Hours: 7 days/week
- [Affordable Mental Health Counseling Services](https://www.documented.info/:locale/services/9925):Organization Overview The New York Psychotherapy and Counseling Center (NYPCC) is a trusted provider of mental health services, operating in the Bronx, Brooklyn, Queens, and Manhattan. NYPCC aims to make quality mental health care accessible to diverse communities, serving individuals and families in need of support.
Services NYPCC offers a wide range of services to improve mental health:
In-person Counseling: Individual sessions at multiple locations.
Telehealth Counseling: Remote therapy sessions for added convenience.
Target Audience
Individuals and families in need of mental health support.
Medicaid/Medicare holders or those with Essential Plan coverage. (Note: NYPCC does not accept cash or private insurance.)
Supported Languages
English
Spanish
Bengali
Cost Services are covered by Medicaid/Medicare and some Essential Plans. There are no out-of-pocket fees for eligible individuals.
Location & Hours The Bronx: 579 Courtlandt Ave, Bronx, NY 10451 Bushwick: 102 Pilling Street, Brooklyn, NY 11207 East New York: 2857 Linden Blvd, Brooklyn, NY 11208 Jackson Heights: 91-09 Roosevelt Ave, Queens, NY 11372
Hours: Open 7 days/week. No waiting list. New patients are accepted, with intake scheduled within 1–2 weeks after initial contact.
Contact Info
General:
Locations:
Bronx: (718) 485-2100
Bushwick: (718) 602-1000
East New York: (718) 235-3100
Queens (Jackson Heights): (718) 908-8000
Services:
Target Audience: Children and teens in the Lower East Side.
Eligibility Requirements: No criteria, all services are open to everyone in the community.
Supported Languages: English, Spanish, Chinese
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City
- [Free Social Work Services](https://www.documented.info/:locale/services/9927):Services:
Target Audience: Residents of the Lower East Side, including families and individuals in need of social work services.
Eligibility Requirements: No criteria, all services are open to everyone in the community.
Supported Languages: English, Spanish, Chinese
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City
- [Free ESOL & Citizenship Classes](https://www.documented.info/:locale/services/9928):Services:
Target Audience: Non-native English speakers and individuals seeking U.S. citizenship.
Eligibility Requirements: No criteria, all services are open to everyone in the community.
Supported Languages: English, Spanish, Chinese
Cost: Services are free of charge.
Location & Hours:
Contact Info:
Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City
- [Accessible Educational Opportunities for Latin American Communities](https://www.documented.info/:locale/services/10019):Title: Accessible Educational Opportunities for Latin American Communities
Organization Overview: Educational Opportunities MSI provides accessible information on education pathways and services throughout New York City. Located in Manhattan, the organization is dedicated to supporting Latin American communities by offering resources for educational advancement. For more information, visit their Linktree and Google Form.
Services:
Target Audience: Everyone, with a focus on Latin American communities.
Supported Languages: English, Spanish
Cost: Services vary; some may be free, while others may have associated costs. Eligibility for scholarships and specific programs may apply.
Location & Hours:
Contact Info:
Title: Comprehensive Support Services for Latin American Communities
Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.
Services:
Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.
Supported Languages: English, Spanish
Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.
Location & Hours:
Contact Info:
Title: Comprehensive Support Services for Latin American Communities
Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.
Services:
Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.
Supported Languages: English, Spanish
Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.
Location & Hours:
Contact Info:
Título: Servicios de Apoyo Integrales para Comunidades Latinoamericanas
Descripción de la Organización: El Centro Del Inmigrante proporciona una amplia gama de servicios de apoyo a las comunidades latinoamericanas en Staten Island. La organización está dedicada a empoderar a las personas a través de diversos programas y recursos.
Servicios:
Público Objetivo: Todos, con un enfoque en las comunidades latinoamericanas. Se requiere cita previa.
Idiomas Soportados: Inglés, Español
Costo: Los servicios varían; algunos pueden ser gratuitos, mientras que otros pueden tener costos asociados. La elegibilidad para programas específicos puede aplicar.
Ubicación y Horarios:
Información de Contacto:
Title: Comprehensive Support Services for Latin American Communities
Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.
Services:
Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.
Supported Languages: English, Spanish
Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.
Location & Hours:
Contact Info:
Organization Overview
AHRC New York City provides inclusive recreation programs for individuals with intellectual and developmental disabilities. These programs offer opportunities for socialization, skill development, and fun activities.
Services
· Community outings
· Sports and fitness programs
· Arts and crafts
· Music and dance
· Summer camps
Target Audience
Individuals with intellectual and developmental disabilities
Supported Languages
English, Free language assistance available for non-English speakers
Cost
Many programs are free or low-cost
Location & Hours
Varies by program and location
Contact Info
Phone: (212) 780-4491
Email: info@ahrcnyc.org
Website: www.ahrcnyc.org
Apèsi sou Òganizasyon an
AHRC New York City bay yon seri sèvis pou timoun ki gen andikap entelektyèl ak devlopmantal. Sèvis sa yo fèt pou sipòte devlopman ak byennèt timoun nan.
Sèvis yo
Moun yo Vize
Timoun ki gen andikap entelektyèl ak devlopmantal
Lang yo Sipòte
Anglè, Asistans lang gratis disponib pou moun ki pa pale anglè
Pri
Anpil sèvis yo gratis oswa a pri ba
Adrès ak Lè yo Louvri
Depann de pwogram ak kote
Kontak
Telefòn: (212) 780-4491
Imèl: info@ahrcnyc.org
Sitwèb: www.ahrcnyc.org
Organization Overview
AHRC New York City provides clinical services to support the health and well-being of individuals with intellectual and developmental disabilities. These services include medical, dental, and therapeutic supports.
Services
· Medical services
· Dental services
· Therapeutic services
· Behavioral supports
· Psychological services
Target Audience
Individuals with intellectual and developmental disabilities
Supported Languages
English, Free language assistance available for non-English speakers
Cost
Many services are free or low-cost
Location & Hours
Varies by program and location
Contact Info
Phone: (212) 780-4491
Email: info@ahrcnyc.org
Website: www.ahrcnyc.org
Subtitle: Preparing for Work
Organization Overview
AHRC New York City provides job training and placement services for individuals with intellectual and developmental disabilities. These services are designed to help individuals gain meaningful employment and succeed in the workplace.
Services
Target Audience
Individuals with intellectual and developmental disabilities
Supported Languages
English, Free language assistance available for non-English speakers
Cost
Many services are free or low-cost
Location & Hours
Varies by program and location
Contact Info
Phone: (212) 780-4491
Email: info@ahrcnyc.org
Website: www.ahrcnyc.org
83 Maiden Lane
New York, NY 10038
Organization Overview
AHRC New York City provides inclusive college programs for students with intellectual and developmental disabilities. These programs offer opportunities for higher education and personal growth.
Services
Target Audience
Students with intellectual and developmental disabilities
Supported Languages
English, Free language assistance available for non-English speakers
Cost
Many programs are free or low-cost
Location & Hours
Varies by program and location
Contact Info
Phone: (212) 780-4491
Email: info@ahrcnyc.org
Website: www.ahrcnyc.org
CAMBA provides emergency, supportive, and transitional housing services to help individuals and families in New York City avoid or recover from homelessness. Through its HomeBase program and supportive housing developments, CAMBA works to stabilize housing and promote long-term independence.
Low-income individuals and families, people at risk of eviction or homelessness, and individuals with special needs (e.g., mental health, HIV/AIDS, substance use)
English, Spanish, and other languages available upon request
Most services are free or low-cost, depending on eligibility
Main Office:
1720 Church Avenue, 2nd Floor, Brooklyn, NY 11226
Office Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (718) 287-2600
Email: info@camba.org
Website: www.camba.org
CAMBA provides a wide range of educational and youth development programs that support academic achievement, career readiness, and personal growth for children and young adults across New York City. These programs are designed to help youth succeed in school, prepare for college and careers, and build leadership skills.
Youth and young adults, especially from low-income and immigrant communities
English, Spanish, and other languages available upon request
Most programs are free or low-cost, depending on eligibility
Main Office:
1720 Church Avenue, 2nd Floor, Brooklyn, NY 11226
Office Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (718) 287-2600
Email: info@camba.org
Website: www.camba.org
Resumen de la Organización
Los programas de apoyo familiar y comunitario de CAMBA ayudan a individuos y familias a enfrentar desafíos relacionados con la crianza, la salud, la seguridad y el bienestar emocional. Estos servicios están diseñados para fortalecer a las familias, prevenir crisis y construir comunidades resilientes.
Servicios
Público Objetivo
Familias, padres, cuidadores y jóvenes en comunidades marginadas de la ciudad de Nueva York
Idiomas Disponibles
Inglés, español y otros idiomas disponibles a solicitud
Costo
La mayoría de los servicios son gratuitos o de bajo costo
Ubicación y Horario
1720 Church Avenue, Brooklyn, NY 11226
Lunes a viernes: 9:00 AM – 5:00 PM
Información de Contacto
Teléfono: (718) 287-2600
Correo electrónico: info@camba.org
Sitio web: www.camba.org
Título: Asistencia Legal Gratuita para Inmigración, Vivienda y Víctimas
Resumen: CAMBA ofrece servicios legales gratuitos a personas de bajos ingresos.
Servicios: Asistencia migratoria, apoyo legal en vivienda, defensa de víctimas
Público: Personas de bajos ingresos, inmigrantes, inquilinos, víctimas
Idiomas: Inglés, español, otros a solicitud
Costo: Gratuito
Dirección: 20 Snyder Avenue, Brooklyn, NY 11226
Contacto: (718) 940-6311
Título: Desarrollo Económico y Educación Financiera
Resumen: CAMBA apoya a personas en la búsqueda de empleo y en el manejo de sus finanzas.
Servicios: Desarrollo laboral, asesoría de currículum y entrevistas, educación financiera
Público: Personas desempleadas, jóvenes, emprendedores
Idiomas: Inglés, español, otros a solicitud
Costo: Gratuito o de bajo costo
Dirección: 1720 Church Avenue, Brooklyn, NY 11226
Contacto: (718) 287-2600
Título: Servicios de Salud y Apoyo Nutricional
Resumen: CAMBA ayuda a los neoyorquinos a manejar condiciones crónicas y acceder a alimentos saludables.
Servicios: Asistencia SNAP, Despensa Beyond Hunger, Gestión de cuidados Health Homes
Público: Personas de bajos ingresos, con condiciones crónicas o inseguridad alimentaria
Idiomas: Inglés, español, otros a solicitud
Costo: Gratuito o de bajo costo
Dirección: 19 Winthrop Street, Brooklyn, NY 11225
Contacto: (718) 826-2223 ext. 40226
ADAPT Community Network, formerly United Cerebral Palsy of New York City, is a leading nonprofit organization providing innovative services for people with disabilities. With programs across all five boroughs, ADAPT supports thousands of New Yorkers through education, health, housing, technology, and community engagement.
Children and adults with intellectual and developmental disabilities, and their families
English (language support available upon request)
Many services are free or low-cost, depending on eligibility
Email: projectconnect@adaptcommunitynetwork.org
Website: www.adaptcommunitynetwork.org
Main Office: 80 West End Avenue, New York, NY 10023
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (877) 827-2666
The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.
Headquarters:
150 Court Street, 3rd Floor, Brooklyn, NY 11201
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Other Locations:
Phone: (718) 643-8000
Email: info@aafscny.org
Website: aafscny.org
The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.
Headquarters:
150 Court Street, 3rd Floor, Brooklyn, NY 11201
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Other Locations:
Phone: (718) 643-8000
Email: info@aafscny.org
Website: aafscny.org
The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.
Headquarters:
150 Court Street, 3rd Floor, Brooklyn, NY 11201
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Other Locations:
Phone: (718) 643-8000
Email: info@aafscny.org
Website: aafscny.org
CFL’s Adult Employment Program supports job seekers aged 18 and older who are unemployed or underemployed. Services are offered in English and Spanish and are currently available online and in person.
Job Readiness Preparation
Employment Counseling
Job Placement
Additional Support Services
Employer Services
443 39th Street, Brooklyn, NY 11232
Monday–Friday: 9:00 AM – 5:00 PM
Phone: (718) 438-9500
Website: https://centerforfamilylife.org/employment-services/
Overview:
BCS helps Brooklyn residents gain the skills and support needed to secure and retain employment, especially those facing barriers such as poverty, disability, or housing instability.
BCS Education Center
Sunset Park, Brooklyn, NY
(Exact address not listed publicly for privacy; contact BCS for details)
Offers free adult education and workforce development services including GED prep and ESL
Main Office (for referrals and inquiries):
151 Lawrence Street, Floor 4, Brooklyn, NY 11201
- [Mental Health and Wellness Counseling](https://www.documented.info/:locale/services/10162):
Overview:
BCS offers a wide range of mental health services to support emotional well-being and recovery for individuals and families living with mental health challenges. These services are designed to promote healing, reduce isolation, and build community connections.
Overview:
BCS supports individuals and families experiencing or at risk of homelessness by providing housing assistance, case management, and supportive services. These programs aim to promote housing stability, safety, and long-term independence.
Emergency and Transitional Housing:
Housing Placement and Retention:
Case Management and Life Skills Coaching:
Benefits, Legal, and Relocation Assistance:
Supportive Housing:
Young Women’s Transitional Shelter – Sunset Park, Brooklyn
- [Support Services for Survivors of Domestic Violence, Sexual Assault, and Human Trafficking](https://www.documented.info/:locale/services/10317):
Garden of Hope is a nonprofit organization dedicated to serving and empowering adults and children affected by domestic violence, sexual assault, human trafficking, and other forms of violence. They focus on promoting family well-being and community justice, particularly within the Chinese-speaking immigrant community.
Services
Education & Empowerment Programs – Support for underserved women, youth, and immigrant families
Mental Health Care – Counseling and crisis intervention for individuals facing mental health challenges
Youth Programs – Mentorship and activities for at-risk youth
Parenting Support – Guidance for families navigating difficult relationships
Community Outreach & Education – Awareness campaigns, workshops, and prevention programs
Vocational Training – Skill-building for professional success
Target Audience
Survivors of domestic violence, sexual assault, and human trafficking
Underserved women, youth, and immigrant families
Individuals facing mental health crises
At-risk youth
Supported Languages: Primarily serves the Chinese-speaking community
Location & Hours: 126-02 82nd Ave, Queens, NY 11415, more location details offered upon calling
Can walk into any Family Justice Center without appointment Monday-Friday 9:00-5:00
Contact Info: 1-877-990-8595
Website: https://www.gohny.org/
Safe Horizon is a nonprofit organization based in New York City, dedicated to supporting victims of violence, abuse, and exploitation. They provide trauma-focused services to help individuals rebuild their lives.
Mental health support and trauma-focused treatment
Assistance in locating coverage or establishing a sliding fee scale
Practical assistance and court services
Shelter for victims of domestic violence and homeless youth
Support groups for survivors
Victims of human trafficking
Individuals of any age affected by trafficking or abuse
Multiple languages available
Cost
Sliding fee scale based on income and need
Assistance in locating sources of coverage
Contact Safe Horizon directly for service eligibility and intake procedures
Addresses:
120 Schermerhorn St, Brooklyn, NY 11201
2 Lafayette St, New York, NY 10007
Schedule: Monday-Saturday, with weekday, evening, and Saturday appointments available
Chat Hours: 9 AM - 6 PM
Phone: 1.800.621.4673 (HOPE)
Website: https://www.safehorizon.org
The Council of Peoples Organization (COPO) operates a client-choice halal food pantry in Brooklyn, serving low-income individuals across New York City. The pantry ensures compliance with Islamic dietary guidelines and distributes over 360,000 pounds of food annually.
Services
Halal food pantry with client-choice selection
Emergency food assistance for low-income households
Distribution of fresh produce and essential food items
Target Audience Low-income individuals and families in need of halal food assistance.
Supported Languages English, Urdu, Arabic, Bengali, and other languages spoken by the local community.
Cost & Eligibility
Free food assistance
Available to low-income individuals
Referral Process No referral required—first come, first served.
Location & Hours
Address: 1077 Coney Island Ave, Brooklyn, NY 11230
Hours: Fridays, 9 AM - 12 PM (long lines expected)
Contact Info
Phone: 718-434-3266
Website: https://copo.org/emergency-food/#HalalFoodPantryProgram
Cathedral Community Cares (CCC), located in Manhattan, helps individuals in need by providing clothing, food, and support services. Their mission is to promote self-sufficiency and well-being.
Clothing Closet: Emergency clothing is provided through the Nutrition, Health, and Clothing Center. Professional attire is available for individuals returning to work (requires agency referral). Clothing is distributed free of charge based on availability, and clients may receive clothing once per month.
Clothing Giveaway: Held once per month on Tuesday and Wednesday, 10 AM - 12 PM. Guests must bring an ID and arrive by 9:30 AM.
Sunday Soup Kitchen: Open to everyone, serving nutritious meals with fresh produce, proteins, and heart-healthy options.
Free Food Pantry: Walk-ins welcome. Provides shelf-stable items, fresh produce (when available), and refrigerated goods. Requires an ID.
Anyone in need of food and clothing assistance in Manhattan.
English
Services are free but may require identification and referrals.
Professional clothing requires a referral from an agency familiar with the client's job search.
Registration for the pantry can be completed at app.plentifulapp.com
Address: 1047 Amsterdam Avenue at 112th Street, New York, NY 10025
Schedule:
Clothing Closet: Tuesday & Wednesday, 10 AM - 12 PM
Sunday Soup Kitchen: Sunday, 10 AM - 3 PM
Food Pantry: Monday - Friday, 9:30 AM - 5:30 PM
Phone: (212) 316-7583
Website: https://www.stjohndivine.org/education-outreach/cathedral-community-cares
- [Meals & Food Pantry Services](https://www.documented.info/:locale/services/10325):Holy Apostles Soup Kitchen has been serving nutritious meals since 1982. Located in Manhattan, it provides food, hygiene products, and social support in an atmosphere of respect and hospitality.
Daily Meal Service: Hot, well-balanced meals served Monday to Friday, including holidays, from 10:30 a.m. to 12:30 p.m..
Food Pantry: Fresh groceries available Tuesdays, Wednesdays & Thursdays from 9:30 a.m. - 11 a.m. and 1:30 p.m. - 3 p.m..
Meal Outreach: Bagged breakfasts and lunches distributed throughout Chelsea and Hell’s Kitchen.
Sunday Supper: Monthly family-style meal fostering community.
Social Support: Assistance for individuals experiencing homelessness.
Everyone is welcome for meals—no questions asked. Food pantry services require in-person registration with ID and proof of address.
English (Additional language support may be available on-site).
Meals: Free for all.
Food Pantry: Free, but requires registration.
Most services are walk-in based. Pantry registration requires ID and proof of address.
Address: 296 9th Ave, New York, NY 10001
Soup Kitchen Hours: Monday - Friday, 10:30 a.m. - 12:30 p.m.
Pantry Hours: Tuesday - Thursday, 9:30 a.m. - 11 a.m., 1:30 p.m. - 3 p.m.
Phone: 212-924-0167
Website: https://holyapostlesnyc.org
- [Support for Expecting and New Mothers](https://www.documented.info/:locale/services/10357):The Bridge to Life is a nonprofit organization based in College Point, NY, dedicated to supporting women facing financial difficulties during pregnancy and early motherhood. They provide essential material assistance to help mothers care for their newborns and children.
Maternity Clothing – Available throughout pregnancy.
Welcome Kit – Includes a Layette Bag and newborn essentials.
Infant & Child Clothing – Provided every three months up to child size 10-12.
Baby Essentials – Diapers, wipes, bottles, strollers, highchairs, and more.
Referral Services – Assistance in connecting with additional resources.
Women living in New York City’s five boroughs who are experiencing financial hardship.
Multilingual support is available.
Services are free, but eligibility requires proof of residency and documentation (ID/birth certificate) for adults and children.
Email admin@thebridgetolife.org to request a referral form.
Complete and return the form.
Follow instructions to schedule an appointment.
Address: 14-02 124th Street, College Point, NY 11356
By appointment only
Phone: (718) 463-1810
Email: admin@thebridgetolife.org
Website: https://www.bwscny.org/material-assistance
- [Support Services for Homeless Adults](https://www.documented.info/:locale/services/10358):BronxWorks Living Room 24-Hour Drop-In Center is one of the few 24-hour centers in the Bronx dedicated to assisting street homeless adults. Located at 800 Barretto St, Bronx, NY 10474, the center provides essential services to help individuals transition into stable housing.
Drug and alcohol treatment referrals
Housing placement and benefits assistance
Medical and psychiatric care
Medication monitoring
Nutritional assistance
Substance abuse counseling
Access to laundry, showers, and hot meals
Adults experiencing homelessness in the Bronx.
English and Spanish.
Services are provided at no cost to eligible individuals.
Walk-in services are available. Some programs, such as Safe Havens, require referrals from the New York City Department of Homeless Services Street Homeless Outreach Teams.
Address: 800 Barretto St, Bronx, NY 10474
Hours: Open 24/7
Phone: +1 718-893-3606
Website: https://bronxworks.org/our-services/adult-and-family-homeless-services/adult-shelter-services/
St. Luke’s Lutheran Church operates a soup kitchen in New York City, providing hot meals to those in need. The organization serves the community by offering food assistance and seasonal clothing distribution.
Services
Hot meals served on Tuesdays and Thursdays from 1:00 PM to 2:00 PM
Dine-in and take-out options available
Seasonal clothing distribution (first Monday of select months)
Target Audience Individuals in need of food assistance, including those experiencing homelessness or financial hardship.
Supported Languages English
Cost Meals are provided at no cost. Clothing distribution may require a referral.
Referral Process No referral needed for meals. A referral is required for clothing assistance.
Location & Hours
Address: 308 West 46th Street, New York, NY 10036
Soup Kitchen Hours: Tuesdays and Thursdays, 1:00 PM - 2:00 PM
Clothing Distribution: First Monday of select months, 11:30 AM - 1:00 PM
Contact Info
Phone: 212-246-3540
Email: info@stlukesnyc.org
Website: https://stlukesnyc.org/soup-kitchen/
Terra Firma is a Bronx-based organization that provides medical care, mental health services, and legal support to unaccompanied immigrant children and families. Their mission is to help newly arrived immigrants thrive by offering holistic, high-quality interventions.
Medical Care: Comprehensive healthcare services
Mental Health Support: Individual, family, and group therapy
Legal Services: Pro bono legal representation
Case Management & Social Services: Assistance with navigating resources
Youth Enrichment Programs: Activities such as English classes and workshops
Unaccompanied immigrant children and asylum-seeking families.
Services are available in English and Spanish.
Services are not listed as free but are provided to eligible unaccompanied children.
Contact Terra Firma directly for information on eligibility and referrals.
Address: 853 Longwood Ave, Suite 201, Bronx, NY 10459
Hours: Contact Terra Firma for operating hours.
Phone: (718) 991-0605
Email: terrafirma@montefiore.org
Website: https://www.terrafirma.nyc
Food Bank NYC Community Kitchen, located in Harlem, provides free meals to individuals and families in need. Their mission is to combat food insecurity by offering nutritious meals in a welcoming environment.
Senior Lunch (Monday – Friday, 12:00 pm – 1:00 pm)
Community Meal (Mondays, Wednesdays & Fridays, 4:00 pm – 6:00 pm)
Community Pantry (Pre-packaged grocery bags available for families)
Senior Food Program (Monthly meal boxes for seniors 60+)
Individuals and families experiencing food insecurity
Seniors aged 60+ in need of meal assistance
English (Additional language support may be available on-site)
All meals are free for those in need
No referral required; all are welcome
Address: 252 W 116th St, New York, NY 10026
Hours:
Senior Lunch: Monday – Friday, 12:00 pm – 1:00 pm
Community Meal: Mondays, Wednesdays & Fridays, 4:00 pm – 6:00 pm
Pantry Hours: Vary, check website for details
Phone: (212) 566-7855
Email: hgetty@foodbanknyc.org
Website: https://www.foodbanknyc.org/community-kitchen/
CHiPS (Community Help in Park Slope) is a Brooklyn-based nonprofit providing meals, pantry services, and transitional housing for expectant mothers. Located on Fourth Avenue, CHiPS serves anyone in need without requiring proof of eligibility.
Breakfast: Monday-Saturday, 9:00 - 10:30 AM
Lunch: Monday-Saturday, 11:30 AM - 1:00 PM
Bagged Lunch: Monday-Friday, 1:00 - 4:00 PM
Food Pantry: Thursdays and Saturdays, 11:30 AM - 1:00 PM
Transitional Housing: Support for prenatal and postpartum women
Anyone experiencing food insecurity or in need of assistance.
English
All services are free. No eligibility requirements.
No referral needed—services are available to anyone who comes.
Address: 200 4th Avenue, Brooklyn, NY 11217-3180 (between Sackett and Degraw Streets) Hours: Vary by service (see above)
Phone: 718-237-2962
Email: admin@chipsonline.org
Website: https://chipsonline.org
- [Support and Shelter for Homeless and Trafficked Youth](https://www.documented.info/:locale/services/10363):Covenant House New York is the largest provider of services for youth experiencing homelessness in New York City. Located at 460 West 41st Street, New York, NY 10036, the organization offers shelter, medical care, education, and career support to young people in need.
Emergency Shelter – Open 24/7, providing food, clothing, and medical care.
Long-Term Housing – Programs like Rights of Passage and Family Covenant for stable housing.
Health & Wellness – Medical care, mental health support, and counseling.
Education & Employment – Job training, career development, and educational support.
Mother & Child Programs – Shelter and services for young mothers and their children.
Homeless, abandoned, abused, trafficked, and exploited youth.
Young adults transitioning out of crisis situations.
Young mothers and their children in need of shelter and support.
Services are available in multiple languages, though specific languages are not listed on their website.
Services are free for eligible youth in need.
No referral is required—any young person facing homelessness or at risk can seek help directly.
Address: 460 West 41st Street, New York, NY 10036
Hours: Open 24/7, every day of the year.
Phone: (212) 613-0300
Website: https://ny.covenanthouse.org
Greenwich House Center for Resiliency and Wellness provides intergenerational, trauma-informed mental health and recovery services for New Yorkers of all ages. Located at 623 Broadway, 2nd Floor, New York, NY 10012, the center focuses on personal growth, coping skills, and emotional well-being.
Individual Therapy
Group Therapy & Support Groups
Family Counseling (including parent-child psychotherapy)
Case Management
Psychiatric Evaluation & Medication Management
Movement Classes & Yoga
Art-Based Wellness Activities
Harm Reduction-Oriented Recovery Services
Older Adult Home Health Aide Services & Tech Support
Individuals experiencing mental health challenges (depression, anxiety, bipolar disorder, etc.)
Those affected by trauma or adverse childhood experiences
Older adults needing home health aide services
LGBTQ+ and communities of color seeking affirmative care
English
Spanish
Accepts Medicare, Medicaid, supplemental insurance
Sliding scale based on need
Services available regardless of ability to pay
Appointments can be scheduled via:
Online form: https://forms.office.com/r/UrEaQLSEWL
Phone: 646-516-9818
Address: 623 Broadway, 2nd Floor, New York, NY 10012
Hours: Contact for details
Phone: 646-516-9818
Website: https://greenwichhouse.org/health-services/center-for-resiliency-and-wellness/
Camp Friendship Food Pantry is located in Park Slope, Brooklyn. It provides food assistance to over 500 local households in need every Saturday morning.
Services
Dry and canned goods (beans, pasta, rice, canned vegetables, soups, tuna, salmon, chicken, beef stew, chili)
Seasonal fresh fruits and vegetables
Other items (bread, milk, cereal, juice, cooking oil, nuts, disposable diapers, period products)
No prepared meals available
Target Audience Individuals and families in need of food assistance in the local community.
Supported Languages Information on supported languages is not specified on the website.
Cost All food assistance is provided free of charge.
Referral Process New visitors can register on-site any Saturday from 9 AM to 12 PM. No documentation or ID is required.
Location & Hours
Address: 339 8th Street, Park Slope, Brooklyn (corner of 6th Avenue)
Hours: Saturdays, 9 AM – 12 PM
Contact Info
- [Community Food & Supply Distribution](https://www.documented.info/:locale/services/10366):Club A Kitchen is a mutual aid group based in Brooklyn, NY. It provides food, groceries, PPE, and hygiene supplies to the community.
Services
Food and grocery distribution
PPE and hygiene supply distribution
Free clothing distribution
Target Audience Individuals and families in need, including houseless individuals and low-income communities.
Supported Languages English (other languages may be available depending on volunteers).
Cost All services are free.
Referral Process No referral required—services are available to anyone in need.
Location & Hours Bushwick City Farm: 354 Stockton St, Brooklyn, NY 11206
Hours: Wednesdays & Saturdays, 1:30 PM - 3:30 PM
Contact Info
- [Support Services for Survivors of Gender-Based Violence](https://www.documented.info/:locale/services/10367):Womankind is a nonprofit organization based in New York City that provides holistic support for survivors of gender-based violence, including domestic violence, human trafficking, and sexual violence. Their mission is to help individuals and families rise above trauma and build a path to healing.
Mental Health Support – Counseling and wellness programs
Social Support – Case management and advocacy
Shelter & Housing – Emergency housing for survivors
Legal Assistance – Help with immigration, family law, and protection orders
Vocational Training – Job readiness programs and access to trafficking-specific benefits
Survivors of domestic violence, human trafficking, and sexual violence
Individuals of all ages
Primarily serves Asian communities, but open to all
Services are available in 18+ Asian languages and dialects, as well as English and Spanish.
Services are free and confidential.
Must call, text, or chat with an advocate to confirm eligibility.
Advocates will guide clients through next steps.
Headquarters: 42 Broadway, Ste 1836, New York, NY 10004
Hours: Vary by service; contact for details.
General Phone: 212-732-0054
Helpline: 1-888-888-7702
Text (English): 1-929-207-5907
Text (Chinese): 1-929-207-5901
Email: info@iamWK.org
Crime Victims Treatment Center (CVTC) is a nonprofit organization based in New York City, dedicated to helping survivors of violent crime heal. Since 1977, CVTC has provided trauma-focused therapy, legal advocacy, and psychiatric consultation to those impacted by interpersonal violence.
Trauma-Focused Therapy (Short-term, individual & group sessions)
Psychiatric Consultation (Available for individuals in therapy)
Legal Advocacy (Support for survivors navigating legal processes)
Holistic Therapies (Complementary healing approaches)
Crisis Intervention (Immediate support for victims)
Community Education & Prevention Training (Workshops & resources)
Survivors of violent crime, including sexual assault, domestic violence, childhood abuse, and trafficking
Individuals who have witnessed crime and need support
English
Additional language support may be available—contact CVTC for details
Therapy and psychiatric consultations are free
Medication costs are not covered
No referral required—individuals can contact CVTC directly to book an appointment
Address: 40 Exchange Pl #510, New York, NY 10005
Hours: Contact CVTC for availability of in-person and virtual sessions
- [Food Pantry: Groceries for Those in Need](https://www.documented.info/:locale/services/10372):
Children of the Light Int'l Ministry Inc. operates a food pantry in Brooklyn, NY, providing groceries to individuals and families in need. The pantry follows a first-come, first-serve model and remains open until supplies run out.
Distribution of groceries
No-cost food assistance (while supplies last)
Weekly access (once per week)
Individuals and families in need of food assistance.
English (other languages not specified).
Free (must bring own bags/cart).
No referral required; first-come, first-serve.
Address: 1171 E 95th St, Brooklyn, NY 11236
Hours: Mondays, Wednesdays, Fridays, Saturdays, 10:00 AM – 2:00 PM
Phone: (347) 794-4130 Website:
- [Free Grocery Distribution & Community Services](https://www.documented.info/:locale/services/10373):Astoria Food Pantry is a volunteer-driven mutual aid organization based in Astoria, NY. It provides essential food, clothing, books, and diapers to community members in need.
Pre-packed grocery bags distributed every Monday
2 lbs of white rice
Vegetables (potatoes, onions, carrots)
Fruit (bananas, apples)
Bread (bagels, rolls, baguettes)
Substitutions may include pasta or canned vegetables if certain items run out
Rolling Library – Mondays, 6 PM - 8 PM
Free Store – Wednesdays, 11:30 AM - 2:30 PM & 4:30 PM - 6:30 PM (closed 1st Wednesday of each month)
Diaper Distribution – 2nd Monday of each month, 8 AM until supplies run out
Individuals and families in need of food and essential supplies in the Astoria area.
English (additional language support may be available upon request).
Free. Distribution is limited to one bag per person present.
No sign-up, ID, or name required. Simply arrive during distribution hours.
Address: 25-82 Steinway Street, Astoria, NY 11103
Food Pantry Hours: Mondays, 8 AM - 11 AM
Rolling Library: Mondays, 6 PM - 8 PM
Free Store: Wednesdays, 11:30 AM - 2:30 PM & 4:30 PM - 6:30 PM (closed 1st Wednesday of each month)
Diaper Distribution: 2nd Monday of each month, 8 AM until supplies run out
Email: astoriafoodpantry@gmail.com
- [Food Pantry](https://www.documented.info/:locale/services/10374):New York Common Pantry is committed to reducing hunger in New York City while promoting dignity and self-sufficiency. The Bronx location provides food assistance to individuals and families in need.
Choice Pantry Program – Fresh, culturally appropriate, and nutritious food for eligible participants.
Emergency Grocery Bags – Available for those facing urgent food insecurity. These bags contain essential food items to support individuals and families during crisis situations.
Mobile Pantry Program – Expands access to fresh produce and groceries through community partnerships.
Individuals and families experiencing food insecurity in the Bronx.
Those who meet eligibility requirements for food assistance.
Services are available in multiple languages, including English and Spanish.
Free for eligible participants.
Registration requires photo ID for adults, ID for children (e.g., birth certificate, school letter), and proof of address (e.g., rent receipt or lease).
Visit the Bronx location during registration hours with the required documents.
Address: 1290 Hoe Avenue, Bronx, NY 10459
Registration Hours: Tuesday – Saturday, 9:00 AM – 2:00 PM
Food Distribution Hours: Thursday – Saturday, 10:00 AM – 2:00 PM
Emergency Food Hours: Tuesday – Saturday, 10:00 AM – 2:00 PM
NY Common Pantry is committed to reducing hunger and promoting dignity, health, and self-sufficiency. The East Harlem location provides fresh groceries and hot meals to eligible individuals and families.
Choice Pantry Program – Members receive a 3–4 day supply of groceries every 14 days, including fresh fruits, vegetables, proteins, grains, and dairy.
Emergency Food Assistance – Available for those in urgent need.
New Intakes – Registration for new members.
Hot Meals Program – Nutritious, hot meals available to all guests.
Brown Bag Meals To-Go – Pre-packaged meals available for takeout.
Low-income individuals and families in need of food assistance.
English, Spanish
Free for eligible participants.
Walk-ins accepted; proof of identity and address required for registration.
Address: 8 East 109th Street, East Harlem, NY Hours:
New Intakes: Monday–Saturday, 9:00 AM – 2:00 PM
Emergency Food: Monday–Saturday, 10:00 AM – 2:00 PM
Pantry Distribution: Wednesday–Saturday, 10:00 AM – 2:00 PM
Hot Meals Program: Monday–Friday, 2:30 PM – 3:30 PM (Eat-in or Take-away)
Brown Bag Meals To-Go: Saturday–Sunday, 2:30 PM – 3:30 PM
Commonpoint Queens operates food pantries to support local families in need. The Forest Hills location provides a digital ordering system for clients to select groceries online and pick them up.
Digital food pantry system for personalized grocery selection
Emergency food assistance available upon request
Monthly food pickups for registered clients
Individuals and families in need of food assistance in the Forest Hills area.
English
Food assistance is free for those in need. New clients must provide date of birth and driver’s license or non-driver ID number for registration.
Clients can register online or contact the pantry directly for assistance.
Address: 108-13 67th Road, Forest Hills, NY 11375 (White House next to the Central Queens location)
Hours:
Monday: 9 AM - 2 PM & 3:30 PM - 6:30 PM
Tuesday: 9 AM - 2 PM & 3:30 PM - 6:30 PM
Wednesday: 9 AM - 2 PM & 3:30 PM - 6:30 PM
Thursday: 9 AM - 2 PM
Friday: 9 AM - 12 PM
Saturday & Sunday: Closed
Phone: (718) 268-5011 ext. 433 Email: smeza@commonpoint.org
- [Digital Food Pantry Assistance](https://www.documented.info/:locale/services/10379):Commonpoint Queens is a community-based organization serving the greater New York City area. It provides essential services to individuals and families, including food assistance through its digital food pantry.
Digital food pantry offering non-perishable grocery items
Online ordering system for personalized monthly food selections
Emergency grocery pick-up available
Individuals and families in need of food assistance in the Jamaica, Queens area.
English (Additional language support may be available—contact for details)
Food assistance is provided at low cost or free, depending on eligibility.
To become a client, contact Susan Meza at (718) 268-5011 ext. 164 or email smeza@commonpoint.org.
Address: 82-17 Parsons Boulevard, Jamaica, NY 11432 (Youth Opportunity Hub)
Hours: Monday-Friday, 11 AM - 3 PM
Phone: (718) 268-5011 ext. 164
Email: smeza@commonpoint.org
- [Digital Food Pantry Services](https://www.documented.info/:locale/services/10381):Commonpoint Queens operates food pantries across New York City to support local families facing food insecurity. The Little Neck Food Pantry provides essential grocery items through a digital ordering system.
Digital food ordering system for personalized monthly selections
Emergency grocery pick-up available upon request
Individuals and families in need of food assistance.
Language availability is not explicitly listed on the website.
Services are free for those in need. New clients must provide their date of birth and a driver’s license or non-driver ID number.
Clients can register online or contact the pantry directly for assistance.
Address: 58-25 Little Neck Parkway, Little Neck, NY 11362 (Tanenbaum Family Pool, across the street from the Sam Field location)
Hours:
Monday: 9 AM – 1 PM
Tuesday: 11 AM – 2 PM
Wednesday: 9 AM – 2 PM
Thursday: 9 AM – 2 PM
Friday: 9 AM – 12 PM
Saturday & Sunday: Closed
Phone: (718) 428-2077
Email: smeza@commonpoint.org
Commonpoint Queens is a community-based organization serving the greater New York City area. It provides essential services to individuals and families, including food assistance through its Digital Food Pantry.
Digital ordering system for non-perishable groceries
Monthly food selection tailored to individual needs
Emergency food pick-up available upon request
Individuals and families in need of food assistance
Residents of Queens Village and surrounding areas
Information on supported languages is not explicitly listed. Contact the organization for details.
Food assistance is available at low cost or free, depending on eligibility.
New clients must provide date of birth and driver’s license or non-driver ID number to register.
Address: 230-17 Hillside Avenue, Queens Village, NY 11427
Hours: Tuesday, Wednesday, Thursday – 10:30 AM to 3:00 PM
Phone: (718) 736-7100 ext. 1243
Email: Contact Susan Meza at smeza@commonpoint.org
- [Digital Food Pantry Assistance](https://www.documented.info/:locale/services/10386):Commonpoint Queens operates food pantries across New York City, including Elmhurst, to support individuals and families in need. Their mission is to provide accessible food assistance through a streamlined digital ordering system.
Digital food ordering system for personalized grocery selection.
Emergency food pick-up available upon request.
Assistance with account registration for new clients.
Individuals and families in need of food assistance.
Language availability is not explicitly listed. Please contact the pantry for details.
Food assistance is provided at no cost to eligible individuals.
New clients must register for an account to access the digital ordering system.
Address: 77-17 Queens Boulevard, Elmhurst, NY 11373 (Commonpoint Queens Jack and Shirley Silver Hub)
Hours: Monday – Friday: 9 AM – 4 PM (Clients must call or text in advance to arrange pick-up)
Phone: (718) 268-5057
Text: (201) 464-0685
Crossroads Community Services is a nonprofit organization based in Midtown Manhattan, New York. Their mission is to provide warm meals, healthy groceries, and safe shelter to food-insecure New Yorkers.
Services:
Breakfast: Hot meals and coffee served Monday and Wednesday mornings.
Brunch to go: Hot food and coffee available for pickup every Saturday morning.
Dinner: Grab-and-go meals available seven nights a week.
Food Pantry: Fresh vegetables, fruits, proteins, dairy, and dry goods distributed every Thursday. Pantry services are by appointment only. On your first visit, bring current identification with proof of address for all household members.
Target Audience: Individuals and families experiencing food insecurity in New York City.
Supported Languages: English (additional language support may be available on-site).
Cost: All meal and pantry services are free.
Referral Process: No referral required—services are available to anyone in need.
Location & Hours: Meals are served at 108 E 51st Street, New York, NY 10022
Pantry Hours: Thursday, 9:30 AM - 12:45 PM (by appointment)
Breakfast: Monday, Wednesday, 7:45 AM - 8:45 AM
Brunch to go: Saturday, 10:00 AM - 11:00 AM
Dinner: Served daily, 5:30 PM - 6:30 PM
Contact Info: Phone: 212-378-0229
- [Food Assistance](https://www.documented.info/:locale/services/10388):ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.
Food pantry assistance
Emergency food distribution
Community food drives
Single mothers
Refugees
Families in need
General public
English
Food pantry services require registration. Assistance is provided based on availability.
Visit the pantry to register. Bring a form of ID.
Address: 87-91 144th Street, Jamaica, NY 11435
Hours: Thursdays, 11 AM - 1 PM For urgent needs, call: 718-658-7028
Phone: 718-658-7028
Email: newyork@icnarelief.org
- [Food Assistance](https://www.documented.info/:locale/services/10389):ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.
Food pantry assistance
Emergency food distribution
Community food drives
Single mothers
Refugees
Families in need
General public
English
Food pantry services require registration. Assistance is provided based on availability.
Visit the pantry to register. Bring a form of ID.
Address: 140-32 Cherry Ave, Flushing, NY 11355
Hours: Wednesdays, 12 PM - 2 PM
Phone: 718-658-7028
Email: newyork@icnarelief.org
- [Legal Assistance ](https://www.documented.info/:locale/services/10390):Free Legal Services for Low-Income Brooklyn Residents
Brooklyn Legal Services (Court St.) provides free legal assistance to low-income residents of Brooklyn, New York. Their mission is to offer legal support and advocacy to underserved communities, ensuring access to justice.
Low-income residents of Brooklyn, New York, particularly underserved communities.
English
Services are free.
Call 917-661-4500 Monday through Friday from 9:30 a.m. to 4 p.m.
Court Street Office: 105 Court Street, 4th Floor, Brooklyn, NY 11201
Tenant Rights Coalition: 1709 St. Marks Avenue, Brooklyn, NY 11233
Brighton Beach Office: 3049 Brighton 6th Street, Brooklyn, NY 11235
Albany Avenue Office: 29 Albany Avenue, 2nd Floor, Brooklyn, NY 11216
Hours: Monday through Friday, 9:30 a.m. to 4 p.m.
Phone: 917-661-4500
Website: Listed at the bottom
ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.
Food pantry assistance
Emergency food distribution
Community food drives
Single mothers
Refugees
Families in need
General public
English
Food pantry services require registration. Assistance is provided based on availability.
Visit the pantry to register. Bring a form of ID.
Address: 273 Neptune Ave, Brooklyn, NY 11235
Hours: Mondays, 12 PM - 2 PM
Phone: 718-658-7028
Email: newyork@icnarelief.org
- [Food Assistance](https://www.documented.info/:locale/services/10392):ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.
Food pantry assistance
Emergency food distribution
Community food drives
Single mothers
Refugees
Families in need
General public
English
Food pantry services require registration. Assistance is provided based on availability.
Visit the pantry to register. Bring a form of ID.
Address: 1325 Foster Ave, Brooklyn, NY 11230
Hours: Tuesdays, 2 PM - 3 PM
Phone: 718-658-7028
Email: newyork@icnarelief.org
Website: ICNA Relief New York
- [Assistance Juridique Gratuite](https://www.documented.info/:locale/services/10393):Catholic Migration Services proporciona servicios legales gratuitos para inmigración, vivienda y empleo a los neoyorquinos de bajos ingresos.
No se mencionaron idiomas específicos, pero los servicios están adaptados a comunidades diversas.
Los servicios son gratuitos.
Las citas deben hacerse con anticipación.
Oficina de Brooklyn: 191 Joralemon Street, 4to Piso, Brooklyn, NY 11201
Teléfono: (718) 236-3000
Oficina de Queens: 47-01 Queens Boulevard, Suite 203, Sunnyside, NY 11104
Teléfono: (347) 472-3500
Sitio web: Listado en la parte inferior
- [CUNY Citizenship Now!](https://www.documented.info/:locale/services/10398):
CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Appointments must be made in advance.
Fill out their online referral form.
Office: Various locations throughout New York City
Hours: Not specified
Phone: 646-664-9400 or 212-652-2071
Text: 929-334-3784
CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Appointments must be made in advance.
Fill out their online referral form.
Office: Various locations throughout New York City
Hours: Not specified
Phone: 646-664-9400 or 212-652-2071
Text: 929-334-3784
CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Appointments must be made in advance.
Fill out their online referral form.
Office: Various locations throughout New York City
Hours: Not specified
Phone: 646-664-9400 or 212-652-2071
Text: 929-334-3784
CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.
Specific language offerings were not mentioned, but services are tailored to diverse communities.
Services are free.
Appointments must be made in advance.
Fill out their online referral form.
Office: Various locations throughout New York City
Hours: Not specified
Phone: 646-664-9400 or 212-652-2071
Text: 929-334-3784
ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.
Food pantry assistance
Emergency food distribution
Community food drives
Single mothers
Refugees
Families in need
General public
English
Food pantry services require registration. Assistance is provided based on availability.
Visit the pantry to register. Bring a form of ID.
Address: 1277-D Burke Avenue, Bronx, NY 10460
Hours: Saturdays, 9 AM - 11 AM
Phone: 718-658-7028
Email: newyork@icnarelief.org
Website: ICNA Relief New York
- [Support for Immigrant Workers and Day Laborers](https://www.documented.info/:locale/services/10404):La Colmena is a nonprofit based in Staten Island, New York. Its mission is to empower immigrant communities through education, organizing, culture, and economic development.
Services
Workforce development and job training
Economic empowerment programs
Community organizing and advocacy
Cultural programming
Referrals to additional services
Educational workshops and leadership development
Target Audience Immigrant workers, including day laborers, domestic workers, and other low-wage workers in Staten Island.
Eligibility Requirements Open to immigrant workers in Staten Island. Specific program eligibility may vary.
Supported Languages English, Spanish
Cost Services are generally low-cost or free, depending on the program.
Referral Process Referrals are available for additional services; no formal referral process required to access core programs.
Location & Hours
Address: 774 Port Richmond Avenue, Staten Island, NY 10302
Hours: Monday–Friday, 10:00 AM – 6:00 PM
Contact Info
Phone: (718) 442-7700
Email: info@lacolmenanyc.org
- [Legal Support for Asian Immigrants](https://www.documented.info/:locale/services/10405):The Asian American Legal Defense and Education Fund (AALDEF) is a nonprofit based in New York City. It protects and promotes the civil rights of Asian Americans through legal advocacy, education, and community organizing. AALDEF serves Asian immigrants of all backgrounds, including undocumented individuals and those with criminal convictions.
Services
Legal representation in immigration matters
Community education and “Know Your Rights” workshops
Legal clinics for DACA and citizenship applications
Advocacy for humane immigration policies
Legal support for trafficking survivors
Litigation and policy work for Southeast Asian immigrants facing deportation
Resources for newly arrived migrants
Target Audience Asian immigrants, including undocumented individuals, trafficking survivors, and those with criminal convictions.
Eligibility Requirements Services are primarily for Asian immigrants. Specific eligibility may vary by program.
Supported Languages English, Chinese, Korean, and other Asian languages depending on community needs.
Cost Services are generally low-cost or free, depending on the program and client eligibility.
Referral Process Call or email to schedule an appointment for legal advice.
Location: 99 Hudson Street, 12th Floor New York, NY 10013
Contact Information:
Phone: 212-966-5932
Email: info@aaldef.org
- [Immigration Legal Services](https://www.documented.info/:locale/services/10413):African Services Committee is a Harlem-based nonprofit in New York City that provides legal, health, housing, and social services to immigrants, refugees, and asylees—especially those from the African Diaspora.
Services
Consultations and direct representation for immigration issues
Naturalization (citizenship) applications
Green card applications and renewals
Work permit (EAD) renewals
Temporary Protected Status (TPS)
Deferred Action for Childhood Arrivals (DACA) renewals
Family petitions (first step only, for U.S. citizens or lawful permanent residents)
Freedom of Information Act (FOIA) requests
VAWA, U visas, and T visas (based on capacity)
Asylum (pro se only, based on capacity)
Standby Guardianship
Target Audience Immigrants, refugees, and asylees in New York City from Latin America, the Caribbean, Africa, and Asia
Eligibility Requirements Depends on case type and service capacity. Some services require specific immigration status or relationships.
Supported Languages English, French, Spanish, Portuguese, Lingala, Wolof
Cost Many services are free to those eligible under grants; other services may be available at low cost through the Immigrant Community Law Center.
Referral Process Clients may fill out a form or contact the immigration legal team directly. For PRUCOL or Non-PRUCOL letters, email or call with your name, preferred language, and phone number.
Location 429 West 127th Street New York, NY 10027
Contact
Phone: (212) 222-3882
Email: immigration@africanservices.org
- [Legal Assistance](https://www.documented.info/:locale/services/10415):Immigration Connection NYC (ICNYC) is a Department of Justice-accredited nonprofit based in East Harlem, New York City. Their mission is to provide high-quality, affordable legal assistance to immigrants navigating the U.S. immigration system.
Legal consultations for immigration matters
Assistance with:
Green card applications and renewals
Citizenship and naturalization
DACA (Deferred Action for Childhood Arrivals)
Family-based petitions
Work permits
Adjustment of status
Other immigration-related forms and processes
Immigrants and immigrant families in New York City seeking legal support with immigration processes.
Open to all immigrants regardless of status. Some services may depend on case type and availability.
English
Spanish
Low-cost services. Fees vary depending on the type of service provided.
No referral required. Appointments can be made directly via email or phone.
East Harlem Ministry Hub 2271 2nd Ave New York, NY 10035
Hours: Thursday evenings, 7:00 PM – 9:00 PM
The Carolyn McLaughlin Community Center, located in the Bronx, is part of BronxWorks, a nonprofit organization dedicated to supporting New York City residents. The center provides legal and social services to immigrants, with a focus on low-income communities.
Services
Target Audience
Eligibility Requirements
Supported Languages
Cost
Referral Process
Address: Carolyn McLaughlin Community Center 1130 Grand Concourse Bronx, NY 10456
How to Contact Them
- [Free Legal Services](https://www.documented.info/:locale/services/10423):BronxWorks is a nonprofit organization based in the Bronx, New York. It provides free legal and social services to immigrants, helping them navigate the U.S. immigration system and access essential resources.
Legal advice and application assistance for immigration matters
Help with:
Immigrant Visa Applications
Employment Authorization Card renewals
Green Card renewals
Temporary Protected Status (TPS)
Naturalization and Citizenship applications
Deferred Action for Childhood Arrivals (DACA)
Legal representation before USCIS and Immigration Court
English for Speakers of Other Languages (ESOL) classes
Civics classes
Counseling on housing, financial, and health resources
Immigrant individuals and families
Must be an immigrant or foreign-born individual seeking legal immigration assistance
English
Spanish
All immigration legal services are free of charge
No referral required. Walk-ins and phone inquiries accepted.
Administrative Office 60 East Tremont Avenue Bronx, NY 10453
Carmen Mohammed, Case Manager
Email: cmohammed@bronxworks.org
Phone: 929.575.5273
- [Legal Services for Bronx Residents](https://www.documented.info/:locale/services/10424):BronxWorks is a nonprofit organization based in the Bronx, New York. Its mission is to support individuals and families in need by providing a wide range of social and legal services. The Townsend Avenue office specifically serves residents of NDA 4 in the Bronx with immigration-related legal assistance.
Citizenship applications and derivative certificates of citizenship
Family petitions and adjustment of status to permanent resident
Petitions to remove conditions on permanent residency
Work authorization applications and renewals
Residents of NDA 4 in the Bronx
Immigrants seeking legal support with U.S. immigration processes
Must reside in NDA 4 area of the Bronx
Services are focused on low-income individuals and families
English
Spanish
French
Russian
Services are free of charge
No referral required
Walk-ins accepted
1477 Townsend Ave (entrance on 172nd St) Bronx, NY 10452
Ricardo Arias, Case Manager Email: rarias@bronxworks.org Phone: 929.543.3918
- [Legal Support Services](https://www.documented.info/:locale/services/10428):Voces Latinas is based in Queens, New York. The organization supports immigrant Latinx communities by addressing social and legal challenges, including immigration, violence, and health disparities.
Connection to immigration attorneys
Assistance with work authorization
Help with asylum applications
Change of address support
TPS (Temporary Protected Status) application assistance
“Know Your Rights” workshops
Legal clinics
Referrals to pro bono lawyers
Immigrant Latinx individuals, especially women and survivors of violence.
Open to immigrant Latinx individuals. No specific documentation requirements listed.
English
Spanish
Services are free.
No referral required. Clients can contact the organization directly.
Address: 37-63 83rd Street, 2nd Floor Jackson Heights, NY 11372
Hours: Monday–Friday: 10:00 AM – 6:00 PM Saturday–Sunday: Closed
Jalitza Baez Jbaez@voceslatinas.org
Patricia LLivisaca Pllivisaca@voceslatinas.org
Phone: (718) 593-4528 Website:
- [Low-Cost Immigration Legal Assistance](https://www.documented.info/:locale/services/10474):Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization offering immigration legal support and deportation defense. The Bridgehampton office serves vulnerable immigrant populations across Long Island’s East End and the tri-state area.
Services
Adjustment of Status
Asylum Applications
Consular Processing
DACA (Deferred Action for Childhood Arrivals)
Employment Authorization
Family-Based Petitions
Habeas Corpus
NACARA
Naturalization/Citizenship
Removal Hearings
Special Immigrant Juvenile Status
T Visas
Temporary Protected Status (TPS)
U Visas
VAWA (Violence Against Women Act) Petitions
Representation at Asylum Interviews
Representation before Immigration Court and Board of Immigration Appeals
Help Completing Forms
Filings with USCIS
Referrals to Other Services
Community Development, Education, Nonprofit Support, and Tax Assistance
Target Audience
Detained and non-detained immigrants
Domestic violence victims
Human trafficking survivors
Individuals without legal immigration status
People with criminal histories
People with physical or mental disabilities
Juveniles
LGBTQ+ individuals
Seniors and people living with HIV/AIDS or cancer
Eligibility Requirements Services are available to immigrants living or working in the tri-state area.
Supported Languages
English
French
Spanish
Access to commercial interpreting services
Cost Services are offered at low cost. Fees may apply depending on the case.
Referral Process Appointments are accepted. Contact via phone, email, mail, or website.
Location & Hours Incarnation Lutheran Church 1553 Montauk Highway Bridgehampton, NY 11932
Monday, Wednesday, Thursday: 10:00 a.m. – 6:00 p.m.
Tuesday: 12:00 p.m. – 8:00 p.m.
Friday: 10:00 a.m. – 5:00 p.m.
How to Contact Them
Phone: (631) 617-5269
Email: ilsoli@ilsoli.org
- [Low-Cost Immigration Legal Assistance](https://www.documented.info/:locale/services/10475):Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization providing immigration legal support and deportation defense. The Bay Shore office serves vulnerable immigrant communities across Suffolk County and the broader tri-state area.
Services
Adjustment of Status
Asylum Applications
Consular Processing
DACA (Deferred Action for Childhood Arrivals)
Employment Authorization
Family-Based Petitions
Habeas Corpus
NACARA
Naturalization / Citizenship
Removal Hearings
Special Immigrant Juvenile Status
T Visas
Temporary Protected Status (TPS)
U Visas
VAWA (Violence Against Women Act) Petitions
Representation at Asylum Interviews
Representation before Immigration Court and Board of Immigration Appeals
Help Completing Forms
Filings with USCIS
Referrals to Other Services
Community Development, Education, Nonprofit Support, and Tax Assistance
Target Audience
Detained and non-detained immigrants
Domestic violence victims
Human trafficking survivors
Individuals without legal immigration status
People with criminal histories
People with physical or mental disabilities
Juveniles
LGBTQ+ individuals
Seniors and people living with HIV/AIDS or cancer
Eligibility Requirements Services are available to immigrants living or working in the tri-state area.
Supported Languages
English
French
Spanish
Access to commercial interpreting services
Cost Services are offered at low cost. Fees may apply depending on the case.
Referral Process Appointments are accepted. Contact via phone, email, mail, or website.
Location & Hours 1805 5th Avenue, Suite 7 Bay Shore, NY 11706
Monday, Wednesday, Thursday: 9:00 a.m. – 6:00 p.m.
Tuesday: 9:00 a.m. – 8:00 p.m.
Friday: 9:00 a.m. – 5:00 p.m.
How to Contact Them Phone: (631) 617-5269
Email: ilsoli@ilsoli.org
- [Free Clothing](https://www.documented.info/:locale/services/10476):ReLoved Boutique is part of the Manny Cantor Center in Manhattan’s Lower East Side. It distributes gently used clothing to community members while promoting sustainability and sharing.
Services
Free clothing for adults and children
Job interview outfits, seasonal wear, and casual clothing
Donation drop-off for gently used clothes
Staff shopping assistance if unable to visit in person
Target Audience All community members, especially those facing clothing insecurity
Eligibility Requirements Proof of COVID-19 vaccination required to shop in person; if not vaccinated, staff can shop for you and deliver items outside the center
Supported Languages English
Cost Free of charge for all clothing
Referral Process No referral needed; walk-ins welcome or schedule an appointment
Location & Hours 152R at Manny Cantor Center, 197 East Broadway, New York, NY 10002
Monday: 9:00 AM – 4:00 PM
Tuesday & Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: Closed Donations accepted Monday–Friday, 9:00 AM – 4:00 PM
Contact Info
Phone: (646) 395-4101 Ext. 2133
Email: reloved@mannycantor.org
- [Food Assistance](https://www.documented.info/:locale/services/10477):Rauschenbusch Metro Ministries (RMM), located in Hell’s Kitchen, Manhattan, provides food support to thousands of New Yorkers each year. Their mission includes addressing food insecurity and promoting food justice.
Services
3-day supply of nutritious food staples per household
Customer-choice pantry model
Fresh produce grown on-site from rooftop farm
Twice-a-month food distribution
Walk-in option available (limited hours)
Appointment scheduling via Plentiful app
Target Audience Individuals and families experiencing food insecurity, especially residents of Hell’s Kitchen and surrounding NYC neighborhoods
Eligibility Requirements
Photo ID required for all guests
If picking up for others, ID and proof of shared address for each household member
Supported Languages English
Cost Free
Referral Process No referral required. Guests may walk in or schedule via the Plentiful app.
Location & Hours 410 W 40th Street, New York, NY 10018 Open select Saturdays from 9:00 AM to 11:30 AM (check website for specific dates) Walk-in hours: 11:00 AM to 11:30 AM
How to Contact Them
Phone: 212-594-4464
Email: food@rmmnyc.org
- [Free Family Counseling Services](https://www.documented.info/:locale/services/10489):Center for Family Life in Sunset Park is a nonprofit based in Brooklyn, NY. Their mission is to strengthen families and promote healthy development through neighborhood-based social services. They primarily serve low-income and immigrant families in Sunset Park.
Services
Individual, family, and group therapy
Trauma-informed counseling for immigrant families
Parenting groups (Spanish and Chinese-language)
Counseling workshops in partnership with schools, ESOL classes, and religious institutions
Holistic case management and coaching
Advocacy and resource navigation
Referrals to other support services (e.g., housing, employment, benefits)
Target Audience
Families with children under 18
Immigrant families
Community members without insurance
Residents of Sunset Park, Brooklyn
Eligibility Requirements
Families may be referred by community partners, schools, or self-refer
Services available to both voluntary and ACS-mandated participants
Supported Languages
English
Spanish
Mandarin
Cantonese
Cost All counseling services are free of charge for all participants.
Referral Process
Intake coordinators accept referrals from schools, community partners, and walk-ins
Families complete an integrated intake form to assess needs and eligibility
Location 345 43rd Street, Brooklyn, NY 11232
Contact Info Phone: 718-788-3500
Email: info@centerforfamilylife.org
- [Culinary Job Training](https://www.documented.info/:locale/services/10530):Emma’s Torch is a nonprofit restaurant and culinary training program located in Brooklyn, NY. Its mission is to empower refugees, asylees, and survivors of human trafficking through hands-on culinary education and job readiness.
Culinary job training program
On-the-job experience in a working restaurant
Refugees
Asylees
Survivors of human trafficking
Immigrants seeking job training in the culinary field
Must be a refugee, asylee, or survivor of human trafficking
Interested in pursuing a career in the culinary industry
English (primary language of instruction)
Language support may vary depending on staff and participants
Training is free for eligible participants
Restaurant meals and catering services are fee-based
No formal referral required
Interested individuals can contact the organization directly
Address: 345 Smith Street, Brooklyn, NY 11231
Phone: (718) 243-1222
Email: info@emmastorch.org
- [Free PCA Training](https://www.documented.info/:locale/services/10543):Heart to Heart Homecare is a New York-based agency offering free Personal Care Assistant (PCA) training to those looking to start a career in homecare. The Brooklyn branch provides bilingual training and support for aspiring caregivers.
Free PCA training in English and Spanish
Job placement assistance after completion
Flexible training schedules
No prior certification required
Adults (18+) interested in becoming certified PCAs
Brooklyn residents seeking entry into the homecare field
Uncertified individuals seeking training
Must be 18 years or older
No prior certification needed
English
Spanish
Training is free
Referrals accepted via phone or in person
Location and Hours:
1 Smith Street, 3rd Floor, Brooklyn, NY 11201 Monday–Friday, 9:00 AM – 6:00 PM
Phone: (718) 305-5959
Email: info@h2hhc.com
- [Housing Support Services](https://www.documented.info/:locale/services/10553):Nazareth Housing is a nonprofit based in New York City. Since 1983, it has supported families and individuals in crisis by preventing homelessness and promoting economic stability.
Emergency family shelter
Supportive housing
Homelessness prevention
Help applying for affordable housing lotteries
Referrals for:
Domestic violence support
Mental health services
Child care
Employment assistance
Weekly food pantries
Financial coaching and credit repair
Tax preparation assistance
Low-income families and individuals in NYC
People at risk of homelessness
Survivors of domestic violence
Individuals facing food or financial insecurity
Eligibility varies by program. Services are generally for low-income and vulnerable populations.
English
Spanish
Most services are free or low-cost, depending on the program and eligibility.
Referrals are accepted and may be required for some services. Internal referrals are also provided.
Address: 519 East 11th Street, New York, NY 10009
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (212) 777-1010
Email: info@nazarethhousingnyc.org
Advocates for Children of New York (AFC) is based in Manhattan, NY. Their mission is to ensure all students—especially those from low-income backgrounds—receive a high-quality education by eliminating barriers to academic success.
Free legal representation for education-related issues
Education helpline for guidance and support
Know-your-rights guides and tip sheets
Webinars and workshops for families and professionals
Advocacy for students facing discrimination or special education challenges
Policy advocacy and impact litigation to reform education systems
Students in New York City public schools
Families from low-income backgrounds
Students with disabilities
LGBTQ+ students
Immigrant families
Students facing school discipline or discrimination
Services are available to NYC students and families, especially those facing educational barriers. No income documentation is required for initial support.
English
Spanish
Haitian Creole (some resources)
Additional language support may be available upon request
All services are free of charge.
Families can call the helpline or submit a message online. No formal referral is required.
Address: 151 West 30th Street, 5th Floor New York, NY 10001
Helpline Hours: Monday–Thursday, 10:00 AM – 4:00 PM
Soins de Santé et Hébergement pour les Sans-Abri à NYC
Présentation de l'organisation
Care For the Homeless est une organisation à but non lucratif basée à New York. Depuis 1985, elle fournit des soins de santé et un hébergement aux personnes sans-abri. Elle gère 22 centres de santé dans les cinq arrondissements et milite pour des politiques visant à mettre fin au sans-abrisme.
Services
Public cible
Conditions d’éligibilité
Les services sont accessibles à toute personne sans-abri. Aucun refus en fonction de la capacité de paiement.
Langues disponibles
Anglais (autres langues non spécifiées)
Coût
Tous les services sont fournis indépendamment de la capacité de paiement.
Processus de référence
Aucune référence requise pour les centres de santé à accès libre.
Susan’s Place Health Center
1911-21 Jerome Avenue, Bronx, NY 10453
Mon–Thu: 9am–7pm, Fri: 9am–6pm
Citadel Health Center
90-23 161st Street, Jamaica, NY 11432
Mon–Thu: 9am–4:30pm
St. Johns Health Center
795 Lexington Avenue, Brooklyn, NY 11221
Mon–Fri: 8am–4pm
Care Found Here – Junius Street
81 Junius Street, Brooklyn, NY 11212
Mon–Fri: 9am–5pm
Comment les contacter
- [Social Services for Immigrant and Low-Income Communities](https://www.documented.info/:locale/services/10733):
Organization Overview
The Chinese-American Planning Council (CPC) is the largest Asian American social services organization in the U.S., serving immigrant, Asian American and Pacific Islander (AAPI), and low-income communities across New York City. CPC’s mission is to promote social and economic empowerment through comprehensive services.
Services
Target Audience
Eligibility Requirements
Not specified.
Supported Languages
English, Chinese (Mandarin and Cantonese), and other languages via bilingual staff
Cost
Services are provided regardless of ability to pay. Cost details not specified.
Referral Process
Internal and external referrals are available. No formal referral required for walk-in services.
Location & Hours
Manhattan Community Center at CPC One
45 Suffolk Street, New York, NY 10002
- [Legal Immigration Services](https://www.documented.info/:locale/services/10828):
This program offers immigrants residing in New York City a range of services including legal assistance, immigration application filing, translation services and Immigration workshops addressed to immigrants in need of adjusting to and succeeding in their new lives in America. The goal of these services is to educate immigrants about their rights and responsibilities, as well as assist them with all situations related to their immigration status and the necessary procedures to apply permanent residency, DACA renewals, employment authorization documents, and citizenship.
- [Services d’emploi et de formation](https://www.documented.info/:locale/services/10829):The New Americans Initiative is offering completely free English language classes, Front Desk Representative, or Certified Restaurant Server certification and workforce readiness and preparation, to help you develop valuable skills, obtain or improve employment, further your education or simply communicate better in your local community. We also provide all community members with holistic wrap around case management services to support you with access to social services, legal support, food, healthcare and others. There is no cost to you for our program. Anyone 18 and over is welcome to register and your immigration status does not matter. You are welcome here. Classes start on October 6, 2025 and all registrations must be completed on or before September 25, 2025.
Here's what you will need to do: Select the site of your choice below and click the registration link. Select the class you are interested in attending and complete the registration form. You will have to schedule an appointment to come in person to complete your registration. All of the information regarding each class offered at each site is on the registration forms or you can visit our website here.
Once we receive your online registration, you will receive a follow-up communication confirming your appointment. If at any time you have a question or need support, please email us at newamericans@ymcanyc.org.
Chinatown (273 Bowery, New York, NY): https://forms.gle/rvthDdmydBGmgUEW6
Harlem (180 W 135th Street, New York, NY): https://forms.gle/Wwpgxa7c4sjY6FtB6
Flatbush (1401 Flatbush Avenue, Brooklyn, NY): https://forms.gle/FZLyzhpNvvSjX2cJA
Flushing (138-46 Northern Boulevard, Flushing, NY): https://forms.gle/K2AdYnLowhNrpf5t6
Online (Requires Registration via Zoom): https://forms.gle/9SZWRt8Zs4JQwUQu6
- [Free Legal Representation for Eviction (Jamaica Outreach Center)](https://www.documented.info/:locale/services/10842):Queens Defenders is based in Queens, New York. Since 1996, they have served over 450,000 people, offering legal and social services to low-income individuals and families. Their mission is to ensure justice and provide holistic support to underserved communities.
Anti-Eviction Legal Representation
Free legal help for individuals facing eviction in Queens Housing Court.
Community Outreach Centers
Support services for walk-in clients including legal, housing, and immigration assistance.
Youth Advocacy & Education
Programs like the BLANK Project train youth in legal rights, activism, and organizing.
Food Pantry & Basic Needs Support
Weekly pop-up food pantry events and expanded services in Jamaica, Queens.
Immigration Legal Services
Assistance for immigrants from over 113 countries.
Social Work & Alternatives to Incarceration
Social workers connect clients to resources and help reduce incarceration rates.
Not explicitly listed, but services are tailored to diverse communities including immigrants from 113 countries.
Services are free for eligible clients.
Clients are typically assigned by the court or can access services by visiting an Outreach Center.
Multiple Outreach Centers across Queens, including:
Rockaway Justice Center
219 Beach 59th Street, Queens, NY 11692
Monday – Friday, 8:30 AM – 5:00 PM
Jamaica Outreach Center
165-08 88th Avenue, Queens, NY 11432
Monday – Friday, 8:30 AM – 5:00 PM
Long Island City Center
32-20 Northern Boulevard, Queens, NY 11101
Monday – Friday, 8:30 AM – 5:00 PM
Phone: (718) 261-3047
Website: queensdefenders.org
Queens Defenders is based in Queens, New York. Since 1996, they have served over 450,000 people, offering legal and social services to low-income individuals and families. Their mission is to ensure justice and provide holistic support to underserved communities.
Anti-Eviction Legal Representation
Free legal help for individuals facing eviction in Queens Housing Court.
Community Outreach Centers
Support services for walk-in clients including legal, housing, and immigration assistance.
Youth Advocacy & Education
Programs like the BLANK Project train youth in legal rights, activism, and organizing.
Food Pantry & Basic Needs Support
Weekly pop-up food pantry events and expanded services in Jamaica, Queens.
Immigration Legal Services
Assistance for immigrants from over 113 countries.
Social Work & Alternatives to Incarceration
Social workers connect clients to resources and help reduce incarceration rates.
Not explicitly listed, but services are tailored to diverse communities including immigrants from 113 countries.
Services are free for eligible clients.
Clients are typically assigned by the court or can access services by visiting an Outreach Center.
Multiple Outreach Centers across Queens, including:
Rockaway Justice Center
219 Beach 59th Street, Queens, NY 11692
Monday – Friday, 8:30 AM – 5:00 PM
Jamaica Outreach Center
165-08 88th Avenue, Queens, NY 11432
Monday – Friday, 8:30 AM – 5:00 PM
Long Island City Center
32-20 Northern Boulevard, Queens, NY 11101
Monday – Friday, 8:30 AM – 5:00 PM
Phone: (718) 261-3047
Website: queensdefenders.org
CP Unlimited provides comprehensive day habilitation and vocational services to individuals with intellectual and developmental disabilities across New York City and the Hudson Valley. Their mission is to support people in leading fulfilling lives through education, community engagement, and skill development.
Brooklyn:
921 East NY Avenue, Brooklyn, NY 10458
Bronx:
1880 Bryant Avenue, Bronx, NY 10460
851 Barreto St, Bronx, NY 10474 (Creative LifeStyles, Inc.)
Queens:
36-40 37th Street, Long Island City, NY 11101
Staten Island:
2324 Forest Avenue, Staten Island, NY 10303
Hudson Valley:
400 Westage Business Center Drive, Suite 105, Fishkill, NY 12524
Hours vary by program; contact for details.
- [Free Meals & Job Training for Asylum Seekers](https://www.documented.info/:locale/services/10857):
Cafe Wal (short for “Cafewal,” meaning “cafeteria” in Fulani) is a mutual aid initiative located in the East Village, New York City. It is operated by EVLovesNYC in collaboration with East Village Neighbors Who Care. The organization provides free meals, job training, and community support to asylum seekers, especially immigrants from West Africa and Sudan.
Address:
East Village, New York City (exact street not listed, but located near 12th Street and Avenue A)
Hours:
Weekday lunch served at 12:30 p.m.
Other services vary by program and volunteer availability.
Executive Director: Tyler Hefferon
Website:
https://www.instagram.com/cafewal.nyc/?hl=en
Do you know where to go if you’re dealing with problems at work, such as unpaid wages, discrimination, harassment, or being unfairly fired? In New York City, several places provide free or low-cost legal help with employment and labor issues.
These services are available to all New Yorkers — including immigrants, regardless of immigration status — and these lawyers can guide you through filing complaints, negotiating with employers, or defending your rights in court or administrative hearings.
Always be truthful about your immigration status. Many legal aid organizations offer assistance regardless of status, particularly for issues like wage claims or discrimination.
When you have an appointment with an immigration lawyer, remember to bring all documents that prove your case. Clearly and concisely explain your situation to your lawyer, focusing on what happened, when, and what you did about it.
Useful items to bring to your appointment include:
Also Read: What to Expect When You Call An Immigration Attorney
The Legal Aid Society Employment Law Unit offers advice and representation to workers in cases concerning workplace discrimination, unpaid wages or overtime, labor trafficking, unemployment insurance, and family, medical, or sick leave. Through the Worker Justice Project, they fight for workers who have faced discrimination because of their arrest or conviction records.
This unit provides free legal advice and representation for cases related to discrimination, wage and hour disputes, as well as Family and Medical Leave Act. Lawyers from this unit represent low-wage and immigrant workers who face exploitative labor practices, discrimination, and harassment.
Legal Services NYC offers complimentary legal assistance to low-income workers, covering advice, referrals, and representation. Their services address job loss, unemployment benefits, unpaid wages and overtime, employment discrimination, medical and family leave, and licensing problems.
They also support individuals facing employment challenges due to their arrest history or an indicated report with the Statewide Central Register of Child Abuse and Maltreatment (SCR).
Mobilization for Justice offers free legal assistance to workers, addressing issues such as unpaid wages, minimum wage and overtime violations, unemployment insurance, and job discrimination. They also help individuals gain or retain employment, particularly if they or a family member are ill or if they have a criminal record.
You can also reach them around the city as the Mobilization for Justice meets with clients at community-based organizations in neighborhoods throughout NYC.
Their Employment Unit offers legal counsel and representation to low-wage workers regarding various workplace issues, including workplace crimes that may qualify for T and U Visas.
To qualify for their services, workers must either reside in New York City or have a workplace dispute that originated from a job within New York City.
This organization has an Employment & Workplace Justice unit where they offer legal assistance with recovery of unpaid wages, accessing workers compensation benefits, addressing employment discrimination, and more.
White Plains
(914) 948-8466
46 Waller Avenue, Westchester
Jackson Heights
(718) 565-8500
104-19 Roosevelt Avenue, Queens
Bushwick
(718) 418-7690
301 Grove Street, Brooklyn
Outside of NYC? The Worker Justice Center offers free legal assistance to individuals and groups across New York state focusing on issues impacting the rights of agricultural and other low-wage workers.
You can also go to their offices which are normally open Monday to Friday from 9 a.m. to 5 p.m., excluding holidays. However, their staff is working a hybrid schedule, so it's best to call in advance.
Western New York
(585) 325-3050
1187 Culver Road
Rochester, NY
Hudson Valley
(845) 331-6615
9 Main Street
Kingston, NY
Lower Hudson Valley
(845) 331-6615
245 Saw Mill River Road, Suite 106
Hawthorne, NY
Also Read: Wage Theft: What to Know If You Think Your Wages Are Stolen
Infographics:
- [Forming a Union: A Guide for Immigrant Workers](https://www.documented.info/:locale/articles/30756134086045):For many immigrants, fighting for higher wages or for better working conditions can be challenging. Many workers who were born outside of the U.S. — and especially those who are undocumented — are vulnerable to experiencing discrimination or exploitation that may be tied to their immigration status.
Unions are a way for workers to collectively work towards common goals and can protect workers on the job, regardless of whether they are citizens or immigrants.
A labor union consists of at least two or more workers who want to work towards common goals. These goals could include raising wages for workers, having better health benefits, receiving paid sick leave, improving work schedules, or ensuring safer work conditions.
Workers gained the right to form unions in 1935, when Congress passed the National Labor Relations Act. To protect these rights, the government also formed the National Labor Relations Board (NLRB), a federal agency that helps oversee and solve disputes between management and workers, that oversees and holds fair union elections, and that punishes employers for unfair labor practices.
Also Read: Is Your Job Unsafe? Start a Workplace Safety Committee
These laws forbid employers from demoting, firing, or otherwise punishing employees for joining a union. It also bars union organizers from bullying or threatening workers if they do not want to join a union. To fund the services and bargaining done by unions, workers make regular payments, also known as dues to the union.
Over the years, unions have helped bring about the 8-hour workday, minimum wage, child labor laws, and unemployment insurance and employer-based healthcare benefits.
The NLRB protects workers’ rights to form unions, regardless of their immigration status. This means that undocumented immigrant workers have the right to join or vote for a union and to talk to one another about their salary or their treatment at work. The NLRB does not ask for the immigration status of workers, and workers do not need to share any information about their own immigration status or that of others.
If you want to start a union, you can start by speaking to your co-workers about common issues at work and by forming an organizing committee. You can then get in touch with some established unions to seek guidance or organize as an independent union on your own.
You can find names of unions on a website from the Department of Labor, though it would be better for you to contact a worker center or other nonprofit that could connect you to a union in your industry because not all unions are actively recruiting new members.
After that, you can collect union authorization petitions from your co-workers, which are cards that each worker can sign to show their support for forming a union. Most non-managerial New York-based part-time and full-time workers in the private sector can be part of a union, though domestic workers, independent contractors, and agricultural workers are excluded. In New York State, most public sector workers are also eligible.
If you collect cards from the majority of all workers, you can go to your employer and ask them to recognize your union. If they do, you can proceed to bargain, meaning the union can proceed to negotiate a work contract that covers wages, hours, and other conditions of employment.
After a union is formed, the employer and the union are supposed to discuss employment issues in good faith, meaning that both parties have to meet regularly and do so collectively. The process can be lengthy and if the employer and the union cannot reach an agreement, the NLRB might need to step in and, in extreme cases, the NLRB may ask a federal court to weigh in.
Some New York organizations that can support you when forming a union at your workplace:
Infographics:
- [Domestic Workers: Rights and Resources Every NYC Nanny Should Know](https://www.documented.info/:locale/articles/30598165034013):Are you new in NYC and want to become a domestic worker? Starting in this field can feel confusing if you don’t know where to look for jobs, what qualifications are useful and, most importantly, what rights protect you as a worker.
This guide, created with the help of Carroll Gardens Association (CGA), a Brooklyn-based group organizing domestic workers, explains what to know about becoming a nanny.
Before beginning your job search, gather the necessary documents. These can include your photo ID (such as a passport), an emergency contact, and your resume. It’s helpful to have a professional portfolio with reference letters from previous families.
Agencies and online platforms can connect you with families and help with contracts and background checks, but they usually charge fees. If you're applying through an official agency, these firms will additionally ask for your Social Security number and a work permit.
Learn more about working with an employment agency with these tips from the NYC Department of Consumer and Worker Protection (DCWP).
There are no formal certifications that are legally required to become a nanny. However, certifications can make you a better candidate. CGA recommends that you have at least taken a course in CPR and First Aid Certification. NYC Health has a list of free courses here.
Ben Fuller-Googins, executive director at CGA, said these groups of domestic workers should exercise caution and educate themselves about their rights as workers. Fuller-Googins and his team have noticed that some employers are threatening to call ICE when workers speak up for their rights, like asking for overtime or paid time off. This is illegal for employers to do.
“We have also seen instances, particularly for live-in domestic workers, where employers will take passport/identification so workers feel even more helpless and at their mercy,” he added.
Also Read: It's Illegal For a Boss, Landlord to Threaten to Report Immigrants to ICE
The National Domestic Workers Alliance (NDWA): This is a nationwide organization that advocates for the rights of nannies, house cleaners, and caregivers. It offers training programs, leadership development, and resources to help domestic workers secure fair wages, benefits and safe working conditions. NDWA also provides legal support, policy advocacy, and a membership community where workers can access tools, workshops, and immigrant rights assistance.
La Colmena: A community-based organization in Staten Island that offers job training, English classes, and leadership programs while also providing know-your-rights workshops and advocacy against wage theft and unsafe conditions.
Adhikaar: Primarily serving the Nepali and Tibetan immigrant community, this organization offers programs for language support, health and safety training, and know-your-rights workshops.
Damayaan: An association that serves Filipino domestic workers providing peer-to-peer organizing, legal and labor rights assistance, leadership development, and community education to fight wage theft, trafficking, and exploitation.
Carroll Gardens Association: A community organization in Brooklyn that supports domestic workers through training programs, networking, and community building. Their work includes offering paid and free educational opportunities on worker rights, safety, child development, and emergency preparedness.
Domestic Workers United: An organization that empowers domestic workers through education, organizing, and cultural activities. They provide training, know-your-rights workshops, and leadership development, while also campaigning for fair labor laws and supporting workers excluded from federal aid.
It’s important for you to know that domestic workers in NYC are protected by the New York Domestic Workers’ Bill of Rights. This includes the right to:
The minimum wage in New York City is $17 per hour. In regards to overtime payment, if you work more than 40 hours in a week, or 44 if a live-in worker, workers must be paid 1.5 times of the regular rate for those extra hours.
Fuller-Googins said that “it is against the law for an employer to punish a worker for asking about or defending their rights.” These are some steps to consider if you’re being underpaid and you want to seek outside assistance.
Infographics:
- [Wage Theft Prevention: Know Your Rights at Work](https://www.documented.info/:locale/articles/22443098168093):Employers have stolen $52 million from people working in restaurants from 2017 through 2021, more than in any other industry in New York, according to an investigation recently published by Documented and ProPublica. What are some common wage theft schemes in restaurants and other industries? This article gives you a reference and aims to help you identify and avoid them. This list below summarizes information from Herrmann Law, Pelton Graham LLC, Lipsky Lowe LLP and McInnes Law LLC.
Also Read: Restaurant Workers Struggle to Recover Wages Stolen During the Pandemic
The federal minimum wage for covered nonexempt workers is $7.25 per hour, effective July 24, 2009, as established by the Fair Labor Standards Act (FLSA).
Employers must pay employees regularly receiving over $30 per month in tips $2.13 per hour. However, employers must make up the difference if the tips plus the $2.13 amount is less than $7.25 per hour.
The New York state-level minimum wage is $17 per hour for New York City residents, Long Island, and Westchester and $16 for residents of the remainder of the state. The minimum wage for home care aides is $2 per hour above the basic minimum hourly rate.
Tipped employees are subject to different cash wage and tip credit rules depending on their occupation and location. Home care aides are entitled to higher minimum pay rates under state law
Any employers who don’t pay according to the minimum wage are engaged in wage theft.
FLSA prohibits employers from keeping employees’ tips under any circumstances. Managers and supervisors also cannot keep employees’ tips, including through tip pools.
Drew N. Herrmann, a lawyer advocating for workers’ rights at Herrmann Law, explains that it is illegal for employers to take a portion of employees’ tips or charge an “administrative fee”. The tip pool scheme where employers retain a portion of tips and thus fail to distribute all the tips from the pool to other workers is also unlawful.
Federal and state law require that the employer pay the employee 1.5 times the worker’s regular rate for each hour beyond 40 in a week. Failure to pay this premium pay constitutes wage theft.
Herrmann points out that all compensation, including “bonuses, commission payments, reimbursements, inventive payments, pier diems and any other type of compensation”, should be included while determining an employee’s rate of pay to calculate overtime pay. This is applicable “even if the bonus is paid at the end of the year or at the end of some shorter amount of time designated by the employer for bonus pay.”
It is also possible that the overtime rate of pay varying from week to week if the employee has multiple components (for example, regular rate of pay, tips and gratuities) to their wages.
Employee misclassification occurs when a worker is hired as an independent contractor when he or she should be an employee. Employers may use this strategy to avoid complying with minimum wage, overtime pay, social security, tax withholding, and more. It often occurs in the gig economy.
The “economic reality test” is often applied to determine the employer-employee relationship. The DOL has listed seven important factors that are considered when evaluating the case. Again, no single factor is determinative.
Some employers try to take advantage of interns by exploiting interns’ production without paying them. The U.S. Department of Labor has developed seven criteria as part of the “primary beneficiary test” to determine whether an intern should be treated as an employee entitled to minimum wage and overtime pay.
Note: The “primary beneficiary test” is flexible, meaning that no single factor in determinative. Courts may assess the case based on its unique circumstances.
Lipsky Lowe LLP explains in an article that employees sometimes may use their personal money to pay for business-related expenses, including but are not limited to gas, insurance, meals during business trips, telephone costs, office supplies and uniform costs. New York State explicitly requires employers to compensate employees for these costs.
Under FLSA, employers are not required to provide meals or rest breaks. If they do, however, breaks that are less than 20 minutes should be compensated. Meal breaks over 30 minutes are not compensable.
New York State laws require employers to provide workers with meal breaks but not rest breaks. The length of the break allowed and compensated depends on whether the worker is in a factory or non-factory industry and how long his or her shift is. You can check the details on NYS DOL’s Guidelines for Meal Periods.
You can also check out Lipsky Lowe LLP’s article about New York State regulations on breaks for homecare aides, breastfeeding and people in factory, retail and hospitality services.
You can visit NYS DOL’s website for frequently asked questions on wages and hours.
If you suspect you have encountered wage theft, please fill out this form (which may remain anonymous) or call 888-469-7365.
Infographics:
- [How to Become a Vendor at Street Fairs and Markets in NYC](https://www.documented.info/:locale/articles/28846160547101):
Thinking about launching your own business on the streets of New York City, but feeling stuck because the General Vendor license is nearly impossible to get these days? With limited availability and a years-long waitlist, it’s one of the toughest permits to secure in the city. But here’s the good news: You don’t need a General Vendor license to sell at street fairs and night markets.
Selling at street fairs and night markets is an accessible alternative for aspiring small business owners, artists, crafters, or food vendors. It requires a few easier, more achievable permits and some basic prep.
To support individuals interested in starting as street fair or market vendors, the Business Outreach Center at CMP, a nonprofit organization dedicated to supporting workforce and small business development, recently hosted a webinar on this very topic. Drawing from that information, we’ve put together this simple, step-by-step guide to help you navigate the process and become a successful vendor.
To begin, all vendors — whether selling apparel, handmade goods, or prepared food — are required to obtain a Sales Tax ID, officially known as a Certificate of Authority. This certificate authorizes you to collect and remit sales tax in the State of New York, regardless of the size or duration of your operation, including temporary setups at street fairs.
You can apply for the Certificate of Authority through the New York State Department of Taxation and Finance website. You must apply at least 20 days before you make any taxable sale. If you're applying as an individual, you’ll need to provide your Social Security number to obtain a Sales Tax ID.
Vendors participating in street fairs are no longer required to obtain a Temporary Vendor Permit from the NYC Department of Consumer and Worker Protection. Therefore, if you are selling non-food items, the Certificate of Authority is the only permit you need in order to participate as a vendor at street fairs.
If you plan to sell any type of food — whether it's prepackaged snacks, cooked meals, or items prepared on-site — you’ll need a few additional permits to comply with New York City’s health regulations.
First, you must obtain a Food Protection Certificate from the NYC Department of Health. This certification verifies that you have completed the mandatory training in proper food safety and handling procedures. Once issued, the certificate is valid for life and is a critical credential for anyone preparing or serving food to the public. You can apply and register through the official NYC Business portal.
Applicants have the option to complete the course either in person or online, with fees set at $114 for the in-person course and $24 for the online version. The in-person course is available in English, Bangla, and Spanish, while the online course is offered in English, Spanish, and Chinese. To ensure accessibility, the final exam and study guides are available in 37 different languages for both course formats.
In addition, you’ll need a Temporary Food Service Establishment (TFSE) Permit, also issued by the Department of Health. This permit authorizes you to operate a temporary food booth at events such as street fairs, festivals, and night markets within the city. You can apply and register through the official NYC Business portal.
The TFSE Permit is valid for one year from the date of issuance and carries a fee of $70. If you intend to serve frozen desserts, an additional $25 fee applies. It’s important to note that this is a non-renewable permit, meaning you must submit a new application each year after your current permit expires.
Most street fairs and night markets in New York City are organized by licensed production companies that handle event logistics, vendor coordination, and permitting. Two of the most prominent organizers recommended by the CMP Business Outreach Center are Clearview Festival Productions and Mardi Gras Productions. To participate in their events, vendors are typically required to pay an annual membership fee, along with a separate participation fee for each individual event they plan to attend.
These companies offer access to multiple fairs across the city throughout the year, making them a convenient option if you plan to sell at several locations. You can browse their event calendars and submit applications directly through their websites.
In addition to these organized street fairs, there are independently operated markets that do not go through production companies. Two highly popular examples include the Queens Night Market and Smorgasburg. These markets manage their own vendor application processes, and you can apply directly through their respective websites.
Whether you choose to work with a production company or apply directly to independent events, it’s a good idea to explore a variety of markets to find the ones that best align with your products and audience.
Once you've been approved as a vendor, it's time to focus on setting up a booth that’s both functional and inviting. A clean, professional, and thoughtfully designed setup can go a long way in attracting customers and boosting sales.
Start with the basics: bring a durable tent or canopy to define your space and provide shelter from the sun or rain. A sturdy table and any display stands or shelving will help you organize and showcase your products effectively. Thoughtful touches like branded banners, flags, or signage can make your booth stand out and create a strong visual identity.
Plan your inventory based on the size and type of crowd expected at the event. Be sure every item is clearly priced, and use signage that highlights product names, pricing, and any promotions or deals to catch the attention of potential buyers. Also, bring enough packaging materials, such as bags, boxes, or wrapping paper, so that customers can carry their purchases easily and securely.
Setting up a dependable payment system is equally important. If you’re accepting cash, bring plenty of change in small bills. For added convenience — and to boost sales — consider using a mobile card reader so customers can pay by credit or debit card, which shoppers increasingly prefer.
Keep all necessary documentation on hand, including your permits and a copy of your vendor application. It's also wise to have the contact information for the event organizer available in case of issues.
Finally, don’t forget to take care of yourself. Bring a foldable chair so you can take breaks when needed, along with snacks and water to stay fueled throughout the day. And since weather can be unpredictable, pack appropriately — sidewalls, fans, heaters, or tarps can make all the difference in staying comfortable and keeping your setup secure.
If you have questions about permits, vendor requirements, or any other aspect of participating in street fairs and markets, free assistance is available to help guide you through the process.
You can contact Janice Zhu, Business Counselor at the CMP Business Outreach Center, at 646-603-7172 or by emailing janicezhu@cmpny.org.
Infographics:
- [How to Apply for a Street Vendor Permit and License in New York City](https://www.documented.info/:locale/articles/22442879718173):To sell, lease or offer services in the public streets of New York City, you will need a General Vendor license to sell merchandise or a Mobile Food Vending (MFV) permit and license to sell food.
The General Vendor license for merchandise is issued by the NYC Department of Consumer and Worker Protection (DCWP) — formerly the Department of Consumer Affairs (DCA) — and is limited by law to 853 permits for non-veteran applicants. Because the demand is higher than the amount of permits available, there is a waiting list that has been closed for more than a decade.
At the moment, only individuals with a waiting list number issued by the DCWP, an honorably discharged veteran residing in New York State, or the surviving spouse or domestic partner of an honorably discharged veteran residing in New York State may submit an application for a General Vendor license.
Disabled veterans, who also hold a valid General Vendor license, can submit an application for specialized vending licenses, which allows them to vend on restricted streets as noted §2-314 of Title 6 of the Rules of the City of New York. There are two types of specialized licenses: Citywide Specialized vending license (Yellow) and Midtown Core Zone vending license (Blue).
You do not need a license to sell certain products. Under the First Amendment, and with a valid Tax ID, one can sell books, magazines, news-papers, or art (paintings/prints/photos) without a license. The restrictions for street vendors still apply, however, and you can receive a ticket if you violate the regulations listed here.
Also read: How to start a business if you are an undocumented immigrant
As mentioned above, you can only apply if you are a New York State resident honorably discharged veteran, have already been given a waiting list number by the DCWP, or are the surviving spouse or domestic partner of an honorably discharged veteran residing in New York State.
You can submit your application online: General Vendor License Application (press Apply Now) or in person at the following address:
NYC Department of Consumer Affairs (DCA)
Licensing Center
42 Broadway, Lobby
New York, NY 10004
The center is open between 9:00 a.m. and 5:00 p.m. on Mondays, Tuesdays, Thursdays, and Fridays and between 8:30 a.m. and 5:00 p.m. on Wednesdays. Both online and in-person applications require the same documentation to be filled out prior to submission.
To sell food on the street you must obtain both a Food Vendor license and a permit for the cart or vehicle from the NYC’s Department of Health & Mental Hygiene (DOHMH). Licenses are not limited. One can get a license to work on the vehicle/cart of someone with a permit. The number of permits available at the moment is limited. However, New York City will issue 4,000 more permits in the upcoming decade due to a bill passed in January, which will add 400 permits per year, starting in July 2022 and ending in 2032.
Before the license, you must also complete and pass a two-day food handling course in English only. You can schedule an appointment here.
The Mobile Food Vending license is issued to an individual who will prepare and/or serve food from a permitted mobile food vending unit (truck or pushcart). The license is issued by the Department of Health and Mental Hygiene (DOHMH) as a photo ID badge, and it must be submitted by the applicant in person. Due to COVID-19 safety guidelines, appointments must be made in advance.
You can obtain an application packet by:
People interested in applying for a food handling license can also do so with their Individual Tax Identification Number (ITIN) if they do not have a Social Security Number. However, they must first apply for an NYS Sales Tax Certificate of Authority and then apply for the license, said Carina Kaufman-Gutierrez, Deputy Director at the Street Vendor Project.
Also read: ITIN Number: Another Way To Pay Taxes As An Immigrant
The waitlist for both The Green Cart Permit and the Mobile Food Vending Permit is currently closed, and it may take years to be able to obtain one. But here is what you need to know:
To renew an existing one, you can do it online, in person by scheduling an appointment in advance, or by email (LicensingAppointments@dcwp.nyc.gov). You can also do so by phone: (212) 436-0441.
The Green Cart permit allows individuals to operate a food cart for the sale of whole, raw fruits and vegetables in designated areas of the City. Here is the link to renew a green cart permit.
To sell at a street fair or temporary event, you should contact the New York City Office of Citywide Event Coordination and Management, Community Assistance Unit by calling 311 for a list of city-approved street fairs or accessing the Citywide Events Calendar at www.NYC.gov. You must contact the street fair or event sponsor to rent or secure a space and then obtain a temporary license from either the DCWP. (NYC business solutions)
Clarification: Because obtaining an MFV permit is nearly impossible, a safe option for those looking to enter the industry is to apply for the MFV license (above) and work for/with someone who already has one.
Vendor Power: A Guide to Street Vending in New York City
An illustrative guide of the rules that govern street vending in NYC.
The Street Vendor Project is a membership-based project with more than 1,800 active vendor members who are working together to create a vendors’ movement for permanent change. SVP works to correct social and economic injustice faced by NYC street vendors.
The Pushcart Fund gives funding to New York City street vendors who need capital to sustain or grow their small businesses. Many vendors need loans to buy new pushcarts or stock up on merchandise. Others need loans to pay their fines and renew their licenses so they can stay in business. It is run by Accompany Capital and The Street Vendor Project.
There are approximately 300 streets that are restricted to conduct business. Here is a complete list.
- [How to Start a Business if You Are an Immigrant](https://www.documented.info/:locale/articles/22442873736733):While this guide can be a blueprint for your business plan, we recommend seeking legal advice from the appropriate party listed below in each category. This guide is for anyone living in New York, regardless of immigration status.
Before starting your business it is recommended to develop a business plan, seek out advice, and understand the industry in which you plan to do business in. Here are some resources to help you create a business plan:
Once you have developed a business roadmap, these are the necessary steps recommended by New York City to start a business.
The business structure affects how much you pay in taxes, the ability to get funding, the paperwork you need to file, and personal liability. It is the established entity that you will do business with.
These are the four main business structures.
For free legal advice regarding business structures and more visit The NYC Department of Small Business Services.
Sole proprietors and general partnerships can file for business certificates at the appropriate county clerk’s office.
Corporations, limited partnerships and limited liability corporations must file a Certificate of Assumed Name with the New York State Department of State.
NYS Department of State
Division of Corporations, State Records and Uniform Commercial Code
One Commerce Plaza
99 Washington Ave.
Albany, NY 12231
There are some limitations when filing a name at the NYS Department of State. No business name should be identical to other LLCs, corporations and LPs. Here is a list for things to consider when choosing a name for your business.
An Employer Identification Number (EIN) is a unique nine-digit number that identifies a business for tax purposes. The EIN is needed to open business bank accounts, apply for business licenses and file tax returns.
Applying for an EIN is a free service the Internal Revenue Service (IRS) offers. You can apply online, by fax, mail or phone. Here is the link where you can apply for an EIN.
EIN services are free. Do not apply with websites or organizations that charge a fee.
Businesses that sell tangible personal property (products) or taxable services in New York will need a Certificate of Authority — the Certificate of Authority will allow your business to collect tax on sales. Here is a list of some goods and services that are taxable:
For more information contact the NYS Department of Taxation and Finance.
While different business structures protects against certain types of liabilities (such as separate personal liability from an LLC), business insurance will protect you from unexpected costs — accidents, natural disasters, and lawsuits.
There are many types of insurance that can be bought for a business. Assessing which one will work best for you will depend on the number of assets and the protection you seek. The Small Business Administration has compiled a list of steps to consider before buying insurance.
The information above lists the primary steps to help you start your business. Once you have registered your business, you will need to define your financial needs, look for incentive programs, and start looking for a place to operate. Like buying insurance, these steps vary depending on the type of business you will operate. For example, someone selling products or services online will not have to look for a storefront to rent but might have to look for storage.
MyCity Business created a step by step questionnaire to further help you determine which permits, and licenses you will need.
Infographics:
- [Free Home Health Aide Training Programs in NYC](https://www.documented.info/:locale/articles/31512582064413):Home health aides can start earning $19.10 an hour in NYC. And while the training is essential, it is less strenuous than getting a medical license.
In order to work as a home health aide in New York, you must first complete a state-approved Home Health Aide Training Program (HHATP) or pass a competency evaluation. The training, which usually takes around a month, must be approved by the New York State Department of Health (NYSDOH).
To see if your program is approved or to find other options in your neighborhood and in various languages, including Spanish, click here to check the NYS Department of Health Approved PCA and HHA Training Programs report.
A free program means that tuition and fees are covered. However, be aware that some free programs may still have fees for books, uniforms or supplies — and some may even require you to commit to work for a certain home care agency after certification. Always read the agreement before enrolling.
If a program requires a job commitment, that means that you must agree to work for the sponsoring employer for a period. When you are researching home health aide training opportunities ask: “What, if any, cost will I have to pay? Are there employment conditions?”
With that said, here are some options for a free home health aide certificate.
The New York City Department of Small Business Services (SBS) provides free training and certification for Home Health Aides. The course includes 100 hours of online instruction followed by eight hours of in-person supervised practical training.
To qualify, applicants need to be 18 years or older, authorized to work in the United States, and able to work flexible hours once employed. While a high school diploma or previous health care experience isn’t required, participants should have basic computer knowledge and good communication skills.
You can apply online through the SBS website by searching for approved training providers near your ZIP code. To browse through SBS HHA programs click here, enter your ZIP code and start finding schools.
This organization provides a free, four-week Home Health Aide training program with direct employment opportunities upon completion. The program is offered in both English and Spanish.
For more information about the training, click here and apply on the form on the website. You can also visit their offices or contact them by phone or email.
Phone: 929-335-9634
Email: info@scsny.org
Locations
43-31 39th Street
Sunnyside, NY
5241 Center Boulevard
Long Island City, NY
Part of the State University of New York (SUNY) system, the Bronx Educational Opportunity Center offers general admissions to several vocational programs, including the Home Health Aide training for eligible New York residents. It provides a minimum of 120 hours of personal care training.
The curriculum also includes resume development, interview preparation and job placement assistance.
There’s no High School Diploma or equivalent required for applying. Apply online here or contact them for more information.
Phone: (718) 530-7039 or (718) 530-7002
Location: 2467 Jerome Avenue, Bronx, New York
Based in Jamaica, Queens, the Queens Educational Opportunity Center (Queens EOC) provides tuition-free academic and vocational training programs for eligible New York State residents.
The start date for the upcoming Home Health Aide program will be announced soon. For information on applications and forms, contact the office directly. Take in consideration a valid photo ID is required to be admitted to the Queens EOC.
Here’s a contact form to leave a message.
Phone: 718-725-3300
Email: freeclasses@queens.eoc.suny.edu
Address: 158-29 Archer Avenue, Jamaica, New York.
This organization offers a free Home Health Aid certification course in English and Spanish. In four weeks, participants are trained to provide personal care assistance and earn certification through the New York State Department of Health.
Take in consideration that the organization prioritizes also people who are currently SNAP recipients.
Phone: (212) 822-8300
Email: ecs@nmic.org
Location: 8 Clinton Place, Bronx, NY
When multiple free options exist, here are some key points to consider.
First, ensure the program holds accreditation from the NY State Department of Health (NYSDOH) or meets all state standards. You can do this by asking the provider for their NYSDOH certification number. Programs offered through NYC SBS or Workforce1 are already partnered with state-approved schools.
Next, consider the program's schedule and format. Evaluating whether an in-person, hybrid, or online option with in-person labs would best suit your availability and access needs.
Beyond tuition, calculate the total cost — account for expenses like books, uniforms, supplies, and test fees.
It's also important to check for any employment commitments, understanding if you'll be required to work for the sponsoring organization and for how long.
Ask about language options (English, Spanish, or other) and the availability of supportive instruction for non-native speakers.
Many programs have limited enrollment, so check their cycles and attend open houses to secure your spot.
Infographics:
- [NYC Green Carts: Permits and Licenses Needed to Sell Fruits and Vegetables](https://www.documented.info/:locale/articles/31387425680413):Green Carts are micro businesses that bring fresh fruits, vegetables, and other healthy foods to neighborhoods of New York City where access to healthy food may be limited.
Green Carts can sell whole, uncut raw fruits and vegetables, bottled drinking water, plain nuts, and pre-packaged cut fruits and vegetables.
You don’t need to own a store or have prior experience — just a mobile cart, a license, and a commitment to follow health and safety rules.
You don’t need to be a U.S. citizen or permanent resident to apply for a Green Cart permit. However, once you begin selling fruits and vegetables as a Green Cart vendor, you’ll be considered self-employed. That means you’re required to report your earnings and pay taxes on the income you make, just like any other small business owner.
Also Read: How to Start a Business if You Are an Undocumented Immigrant
There are few licenses available for Green Cart vendors, and it may take months or years to receive the opportunity to apply. In fact, the waitlist is only open to vendors who want to operate in Brooklyn, The Bronx and Staten Island. Green carts are only allowed in specific locations; you can find a list of these permitted areas here.
To apply to operate a Green Cart, you must have a Mobile Food Vending License. The cost is $50 for the license. The approval process can take 4 to 6 weeks, depending on appointment availability and background check time.
You also must complete the Food Protection Course for Mobile Vendors, a food safety training required by law. The course covers safe food handling, sanitation, and health code rules. It’s available in English, Spanish, and Chinese (both online and in-person). After finishing, you must pass a short test to receive your certificate.
Get more details at the DOHMH Mobile Food Vendor License page or call 311 and ask for “Mobile Food Vending License”.
There are only 1,000 Green Cart permits available in NYC. You can apply here to join the Green Cart waiting list. Already applied? You can check your spot in line here.
If you have a disability, you may receive priority placement on the Green Cart waiting list.
Once you submit your Green Cart waiting list application, the NYC Department of Health will contact you to confirm your place on the list.
When your name is selected from the waiting list, the Health Department will mail you a permit application, and you’ll have 30 days to send it back with all required documents. So, it’s best to have everything ready ahead of time.
You’ll present these documents at your pre-permit inspection. Missing paperwork or deadlines can cause delays or loss of your place on the list.
Once you're offered a Green Cart permit, it costs $75 and is valid for two years. Every two years, you'll need to renew your Mobile Food Vending License for $50, pay a $10 Tax Clearance Fee, and renew your Green Cart Permit for $50.
Infographics:
- [Site Safety Training: Where to Take Free Classes to Earn a SST Card](https://www.documented.info/:locale/articles/29439938891677):In April 2024, 17,000 active construction safety training cards issued by Valor Consulting, an agency supposed to provide site safety training (SST) courses for construction workers, were invalidated.
Manhattan Criminal Court indicted the company for selling falsified cards to workers without providing safety training courses. New York City encourages these workers to contact the Department of Small Business Services and take verified safety training courses to gain eligibility to work at certain construction sites.
Also Read: NYC Company That Faked Worker Safety Training Makes National List of Most Dangerous Employers
In 2017, New York passed Local Law 196, requiring workers at job sites requiring a Construction Superintendent, Site Safety Coordinator or Site Safety Manager to have a minimum of 40 hours of safety training. Construction workers can work for six months after receiving 10 hours of training. During this time, workers need to take another 30 hours of courses to get an SST card, which is valid for five years.
SST courses include eight prescribed courses, which total 32 hours of instruction, as well as general and specialized electives. Prescribed courses include a site safety plan (SSP), drug and alcohol awareness, pre-task meeting, toolbox talks, fall prevention, supported scaffold user and refresher, and a site safety manager. If you previously completed department-approved courses, you may have earned credit for part of your SST required hours. You can verify this by reviewing the “Department of Buildings-approved Site Safety Training Course” document. You may get site safety training for free with the NYC Small Business Services Department.
NYC Department of Small Business Services (SBS) works with NYC’s industrial and construction industry partnerships and the Workforce1 Industrial and Transportation Career Center, offering SST courses at no cost. Please fill out this survey if you are interested.
The course offered by SBS is open to NYC residents over 18 years old. This 40-hour schedule includes 30 hours of NYC DOB approved courses, eight hours of fall prevention, and two hours of drug and alcohol awareness training.
For those holding a valid OSHA 30 card issued within the past five years, SBS offers a fast track to earn your SST card by completing the remaining 10 hours of training, including eight hours of fall prevention and two hours of drug and alcohol awareness training.
The above training is operated through SBS Workforce1 Career Centers across the five boroughs. Courses are offered in English, Spanish, Mandarin, Cantonese and other languages.
The centers' information is as follows:
Bronx Workforce1 Career Center
400 E. Fordham Road, 8th Floor, Bronx, NY 10458
Brooklyn Workforce1 Career Center
9 Bond St., 5th Floor, Brooklyn, NY 11201
Upper Manhattan Workforce1 Career Center
215 W. 125th St., 6th Floor, New York, NY 10027
Queens Workforce1 Career Center
168-25 Jamaica Ave., 2nd Floor, Jamaica, NY 11432
Staten Island Workforce1 Career Center
120 Stuyvesant Place, 3rd Floor, Staten Island, NY 10301
Other than SBS courses, you can also check the “Approved Course Providers” on the DOB’s website, many of which offer courses in different languages.
Infographics:
- [Where To Get Free OSHA Training in NYC](https://www.documented.info/:locale/articles/29089600890141):
What to know about free OSHA training in NYC:
OSHA (Occupational Safety and Health Administration), is a U.S. government agency that ensures safe and healthy working conditions for employees by setting and enforcing standards.
It's part of the Department of Labor and was established to prevent workplace fatalities and injuries.
You will not be asked about your immigration status when you sign up or complete OSHA's training programs on workplace safety, making it accessible to undocumented workers. Read on to find out where you can get OSHA training for free in NYC.
Site Safety Training (SST) and OSHA Outreach Training are mandatory for most construction jobs in NYC. While construction may be the most common industry that uses OSHA training, the training is also used by people working in sectors including manufacturing, warehousing and transportation, automotive repair and maintenance, areas of the public sector, and healthcare.
Don’t confuse OSHA with SST though. These are not the same: OSHA is a federal agency, while SST is related to a New York City–specific law. It can be confusing because OSHA training is included as part of the SST requirement, but they are maintained by different agencies. You can learn more about SST and who needs it in our full guide here.
Also Read: Site Safety Training: Where To Take Free Classes To Earn A SST Card
Below are the different OSHA training types, with the number in each title indicating the duration in hours it takes to complete the certification.
OSHA 10: This program is for entry-level workers. In New York City, OSHA 10 is required for most construction and demolition jobs. Once completing OSHA 10, workers get a temporary card and can begin working on certain job sites, but they still have more training to complete. Within six months, they must also complete 30 more hours of SST classes.
OSHA 30: This program requires more hours of training because it's targeted at workers with supervisory responsibilities. So, if your job includes oversight or responsibility for anyone else, you need the 30-hour version of OSHA. In NYC, you’ll also have to take additional SST courses on top of OSHA 30.
62‑Hour NYC SST: This training is specifically designed for supervisory personnel on NYC construction sites, like site safety managers, concrete safety managers, coordinators, construction superintendents and competent persons.
La Colmena NYC
Located on Staten Island, this nonprofit provides various training programs such as OSHA 30 and SST 10 training alongside soft and hard skills development to help immigrants do well in their careers. For getting their training, contact them.
Phone (718) 442-7700
Email: info@lacolmenanyc.org
Or visit their office located at 774 Port Richmond Ave, Staten Island, New York 10302. They are open Monday to Friday from 9 a.m. to 5 p.m.
Workforce 1
Workforce 1, in collaboration with the NYC Department of Small Business Services (SBS), provides various construction training programs, including those focused on OSHA and SST. All of these are free.
You can find the Construction Site Safety Training Program at SBS Workforce1 Career Centers throughout all five boroughs. They also have virtual options. It's offered in multiple languages, including English, Spanish, Russian, Polish, Cantonese, and Mandarin. If you’re interested in applying, you can fill out this form or visit a location.
CAMBA/Job Plus
Located in Brooklyn, CAMBA offers free trainings which grant OSHA and SST credentials.
Qualified participants receive MetroCards and financial assistance. Graduate job placement assistance is also provided through employer partnerships.
In order to be eligible for CAMBA, you must be unemployed, work-authorized in NYC and able available to attend training sessions on time and in person Monday through Fridays.
Free OSHA and Construction Safety Courses (Spanish-Language) – City Tech
Remote via Zoom
Free safety training for Spanish-speaking construction workers, including OSHA 30, fall prevention, and scaffold user certification.
Register: City Tech’s application
Program flyer: City Tech Spanish-language safety training flyer
Be careful with scams when looking for OSHA training. Fake OSHA and Site Safety Training (SST) cards are a serious issue in NYC.
One major case involved Valor Consulting, which sold around 20,000 fraudulent OSHA cards between 2019 and 2023 without providing any real instruction. Workers paid $300 to $600 for cards that were issued in under an hour, supported by fake attendance records and backdated paperwork.
To avoid scams like this, always verify that your OSHA training provider is officially authorized by the U.S. Department of Labor. A legitimate course will take 10 or 30 hours to complete and provide a wallet-sized OSHA card issued by an authorized outreach trainer.
Also Read: Head of Sham Construction School Pleads Guilty in Death of Immigrant Worker
Infographics:
- [Job Opportunities and Career Training in NYC for Asylum Seekers](https://www.documented.info/:locale/articles/27411516259869):Adapted from a guide originally created by HIAS.
NY State Dept. of Labor Career Services
Website: dol.ny.gov/asylum-seeker-employment-efforts
NYC Access Training Programs
Website: nyc.gov/access-training
Workforce1 Career Centers
Website: nyc.gov/workforce1
Emma’s Torch (Brooklyn)
Hot Bread Kitchen (NYC)
C-CAP Culinary Program (Queens)
Free programs at Educational Opportunity Centers across NYC:
Manhattan EOC – CNA, CDL, EKG, Civil Service Prep, more
Bronx EOC – EMT, CNA, Microsoft Certs, more
Brooklyn EOC – Medical Billing, Hospitality, Admin
Queens EOC – Security, Healthcare, OSHA
BronxWorks – Fatherhood Center
Website: bronxworks.org
Infographics:
- [Job Training Resources for Immigrants in New York](https://www.documented.info/:locale/articles/22443220720797):Documented surveyed 1,137 New York immigrants about their information needs. Twenty-two percent of participants said they needed information on where to acquire vocational skills, and job training was a top priority. Both the city and state governments in New York provide services and resources to help residents, including immigrants, improve their skills and find employment.
Here is a list of governmental programs and organizations that provide programs tailored to help the immigrant community.
Also Read: Immigrant New Yorkers Share What They Needed When They First Arrived in NYC
The New York City Department of Small Business Services offers job postings, job training, career development and more services in New York City.
Workforce1 Job Center: This center offers free job listings, recruitment events and job search resources, resume and interview workshops and job training. The services are available online and in person.
The services are available to those who are a New York City resident, are 18 years or older, and are eligible to work legally in the United States. You can make an appointment by filling out the online form, or visiting the nearest Workforce1 career center in this map.
Access Training: this program provides education and experience to assist with obtaining a new job or advancing a career. The program offers training programs for in-demand occupations such as healthcare, construction, and data analytics. The training is available at various locations across the city.
Send an email to training-02@sbs.nyc.gov or visit their website for more information and requirements.
Career Discovery NYC: This program offers a directory of career opportunities in industries that are in demand. They provide information to explore jobs, discover more about the industry, and get free online training to enter the industry of choice.
This New York State-funded program expands job search services for highly skilled immigrants by providing free professional training and job placement to help new immigrants find jobs that match their skills and experience. Services include professional, culturally diverse career coaching; industry-specific training, such as preparation for technical or professional training or relicensing; and job search support, including the credential evaluation process.
To qualify for these services, you must have been in the U.S. for no more than ten years, have an intermediate or advanced level of English proficiency, be a resident of New York State, and have a work authorization and a visa or status from this list.
Immigrants can also get job search assistance at the Office for New Americans. The organization’s job coach is available in NYC at Upwardly Global, 505 8th Ave., Suite 1100, New York, NY 10018. They can also call the New Americans Hotline at 800-566-7636, which operates from 9:00 a.m. to 8:00 p.m., Monday through Friday.
Many of New York City’s free job training resources require participants to have authorization to legally work in the United States. But New York City announced in March that it would establish the Office of Asylum Seeker Operations (OASO) to help asylum seekers arriving in New York City settle in as quickly as possible and be matched with resources related to employment, schooling, and more.
Under the plan, the city partners with the State University of New York at Sullivan (SUNY Sullivan) on a pilot program to provide job training and housing for asylum seekers waiting for work permits. The program provides workforce training to 100 migrants as they move through the federal work authorization process.
Make the Road New York offers food handlers certification and health job training programs for members and non-members. Programs include the 17-week Bridge to Health Careers training, the biannual Community Health Worker Training, and Food Handlers Certification training courses in Brooklyn and Queens. Click here for more information and to fill out an online application.
Chinese-American Planning Council has community and economic empowerment programs that provide career services such as BuildingWorks pre-apprenticeship training program, career center, intern and earn program and senior community service employment program.
Chinatown Manpower Project (CMP) provides job training, employment services, educational programs, and economic development opportunities for vulnerable immigrants and refugees in New York City. CMP also provides career counseling and job placement, English as a second language (ESL) classes, youth programs, high-tech computer training and business development projects.
For Summer Youth Employment Program (SYEP), Work Learn and Grow (WLG), Opportunity Youth (NDA) Opportunity Youth, and other youth internship programs: 646-292-9679
The Brooklyn Chinese-American Association offers employment services and vocational-technical courses such as resume review, job interviewing and job search skills.
Asian Americans for Equality (AAFE) offers small business loans, group training, internet marketing courses, one-on-one business advisory and more, through their Renaissance Economic Development Corporation
Also read: Jobs and Training for Migrants With Work Permits in New York
Infographics:
- [Jobs and Training for Migrants With Work Permits in New York](https://www.documented.info/:locale/articles/22443059900573):More than 60,000 migrants have been under New York City’s care since the spring of 2022, many of whom are asylum seekers who have received their Employment Authorization Documents (EAD) and are ready to enter the workforce. Documented receives messages every week via our WhatsApp Spanish Newsletter, Documented Semanal, about jobs in New York.
These are the organizations and governmental initiatives helping migrants, who have received work permits, access job placement opportunities and training.
A work permit or a legal permanent status is required to work in the United States. More information about work permits and legal resident status can be found here.
New York Governor Kathy Hochul introduced an initiative last year, listing more than 40,000 jobs available for migrants with work permits in New York State, nearly half of which are available in New York City. It is an effort to help recently arrived asylum seekers, living in shelters, find employment and become self-sufficient.
The initiative is run through a coalition of federal, state, county and local government agencies, labor unions, service providers and nonprofit organizations, Kara Burke, a spokesperson for the New York State Department of Labor (NYSDOL), said.
Migrants looking for job placement opportunities can fill out the Career Assistance Request Form. The form will ask for contact information, ask if you have received or are in the process of receiving your work permit, and primary language of preference.
Burke explained that NYSDOL staff will “reach out to individuals [migrants with work permits] to collect information on their past work experience, education, skills and career interests.” Then, depending on their situation — whether they have received their work permit or are close to receiving it — the NYSDOL will follow up with counseling services that include job matching, English for Speakers of Other Languages (ESOL) class referrals, resume development, career guidance, and more.
“We are also hosting hiring events to connect those with authorization to employers with relevant jobs,” Burke said. She explained that fairs for asylum seekers are invite only, as they target specific jobs and industries.
One of the examples from the initiative, as Documented covered, is a collaboration between Careers through Culinary Arts Programs (C-CAP) and the DOL, which provided 50 asylum seekers in five cohorts with the necessary skills and certifications for working in the food service industry. Read the story here.
Burke also explained that all public events, like the monthly virtual career fairs in every region of the state, along with workshops, are listed here: https://statistics.labor.ny.gov/career-zone/career-calendar.shtml
The career fairs can be filtered by region, and event type — such as information sessions, job fair,
These are other organizations helping migrants access job training and placement opportunities:
A nonprofit supporting immigrants and refugees with international credentials to restart their careers in the United States, receives more than 400 applicants every year, and helps around 200 migrant job seekers find employment in New York yearly.
The programs offered, which include Career Pathways in the U.S., Career Coaching, and others, are tailored to help migrants with certificates and degrees enter the workforce in industries that they have expertise in, said Lourena Gboeah, Program Director for Upwardly Global New York.
A community-based organization founded in 2014 working to empower day laborers, domestic workers, and other low-wage immigrant workers in Staten Island through organizing, education, culture, and economic development.
They are providing educational opportunities that teach soft and hard skills, including OSHA 30 + SST 10, pre-apprenticeship workshops, writing workshops, leadership development workshops and more.
New Immigrant Community Empowerment (NICE)
A nonprofit that provides critical services and resources to prevent worker exploitation and ensure workers’ safety and rights are respected. Most importantly, we empower workers to organize around key issues that impact our community to change the systemic injustices we face.
NICE offers Workplace Safety Certifications (OSHA, SST), Skills training workshops in Electricity, Framing, Demolition, and other key soft skills (English, Technology).
Also Read: Wage Theft: What to Know If You Think Your Wages Are Stolen
Infographics:
- [Free Education and Pre-K for Undocumented Immigrant Children Under Age 6](https://www.documented.info/:locale/articles/33536707108125):By law, undocumented children have the same rights to attend public schools as U.S. Citizens and permanent residents. According to a 1982 Supreme Court decision (Pyler v. Doe), states cannot deny children of undocumented immigrants access to public education. Moreover, education is mandatory for all children in the United States.
The Pre-K program is an early childhood education available to children aged three to five before kindergarten. The Pre-K program fosters essential cognitive, social, and emotional skills through play-based exploration and interactive experiences.
Also Read: Homeless Students Are Guaranteed Access to Education Under the McKinney-Vento Act
Pre-K programs offer an environment where children develop language, literacy, numeracy, and problem-solving skills, enhancing their readiness for formal schooling. These programs are provided to children, regardless of their immigration status, in various settings, including public schools, community centers, and private institutions.
In New York, children aged 6 to 16 are required to attend school. If your kid is three years old, you can enroll them in 3-K programs.
You have to plan ahead to enroll your child in free Pre-K and 3-K school. Applications open mid-January and close late February for fall enrollment. Families can apply in three ways during the application period, according to Jenna Lyle, Deputy Press Secretary of NYC Public Schools:
All services are available in many languages, including Haitian Creole, Chinese and Spanish.
NYC children begin Pre-K in the calendar year they turn four. For more information, visit the enrollment page here. NYC children begin 3-K in the calendar year they turn three. For more information, visit the enrollment page here.
Infants and Toddlers between six weeks and three years old who are not yet eligible for Pre-K can enroll in the Early Head Start program. This program offers year-round care and learning for up to 10 hours in Center-based care at NYC Early Education Centers (NYCEECs) and home-based care through the Family Child Care network.
Head Start programs provide children nutritious meals, health screenings, and support for accessing necessary health services. Additionally, these programs assist parents and families in achieving personal goals such as employment, housing, and adult education.
These free federal-funded programs for eligible parents and children provide meals and health services to their families. Qualifying children can join any time during the year, regardless of their immigration status.
To meet eligibility criteria, families must satisfy one or more of the following conditions:
To check about eligibility and to enroll, visit MyCity.nyc.gov or send an email to CCapplication@schools.nyc.gov
The program will request one or more documents to verify eligibility during the application process. These documents may include:
NYC Early Education Centers (NYCEEC): These community-based organizations partnered with DOE to provide free pre-K. You can find on this map the NYCEEC near you. You are encouraged to consider NYCEEC if you’re receiving social services from the organization running the center or if your child currently has siblings attending the center.
District Elementary Schools: These are public elementary schools offering pre-K programs. You can consider it if your child has an older sibling already attending the school or if they are attending 3-K at the school.
Pre-K Centers: These centers are run by NYC Department of Education staff and only offer grades before kindergarten. You can consider a pre-K center for your child if you want them to attend a program with only young children or if they currently attend 3-K at the pre-K center. All pre-K programs serve children with disabilities.
For updates about the admission process, you can fill out this form. Information is available in multiple languages, including Spanish, Chinese, and Haitian Creole. For more information about admission or waitlists regarding the 3-K and Pre-K programs, call 311 or 718-935-2009. You can send an email to ESEnrollment@schools.nyc.gov
Also Read: Migrant Children Miss School as Families Are Scattered Across the City
Infographics:
- [Affording College For Mixed-Status Families and Immigrant Students](https://www.documented.info/:locale/articles/30180558688797):College applications can be overwhelming, especially for migrant students. This guide will help you understand your options when paying for college.
Financial aid is money from federal or state programs that can help you pay for college. This aid is given through federal grants, loans, and work-study jobs. To apply for federal student aid, use the Free Application for Federal Student Aid (FAFSA) Form, which is free and available in Spanish.
The FAFSA Dictionary explains most terms in English and Spanish. For help in other languages, you can request a tutor on the Federal Student Aid Website. The New School provides a guide in multiple languages to understand the financial aid process.
Most immigrant students, depending on their citizenship status, are ineligible for federal financial aid. However, there are a variety of grants and scholarships that are still available to migrant students.
In-state tuition
Take advantage on in-state tuition. As of March 2025, 23 states and Washington D.C. provide in-state tuition to migrant students. New York residents can save at least 50% on college tuition if they apply in-state.
Find out if your state provides access to in-state tuition to migrant students with Higher Ed Immigration Portal’s tuition map tool, which highlights which states provide this financial aid.
If your state offers in-state tuition to migrant students, eligible students generally must have attended a school in the state for a certain number of years and have graduated from high school or obtained a GED in the state.
Each state has their own applications for financial aid, depending on your state search their state’s student aid website where you can find if you are eligible and how to apply.
New York State aid
The New York State DREAM Act gives migrant students who received their high school or GED in New York state and students receiving in-state tuition access to New York State-administered student financial aid to help pay for college.
School merit scholarships
A merit aid is a form of college financial aid that is only awarded based on academic, athletic, artistic, leadership or special-interest merit and does not consider a student’s financial need. Reach out to your prospective college or university’s college admissions office to find out which scholarships you may be eligible for and how to apply.
If you are in high school, it is suggested to start the search for these scholarships in your junior year. Reach out to your high school guidance office to start the scholarship search process.
Private scholarships
Private scholarships are funded by a variety of organizations, such as businesses, foundations, religious groups, community organizations, and more. These scholarships are gift aid that can help you cover educational expenses.
You can find and apply to these scholarships by contacting your high school guidance counselor or by searching for scholarship opportunities on a search engine.
Once you find a scholarship you would like to apply to, carefully read the information about the scholarship. They typically provide when the application opens and closes, the award amount, the scholarship qualifications, and if personal information or an essay is required. Be mindful to submit all required materials before the application deadline to ensure your application is considered.
Remember: You do not have to pay to find scholarships. Be mindful of potential scams, and check with your guidance counselor to verify an opportunity.
Here are scholarship search engines you can use to help you find scholarship opportunities. Once you have created a free account, you can enter your personal and academic information to help you find relevant scholarships:
Here are some organizations in New York that can help you provide one-on-one support to help you on your college journey.
New York Public Library College and Career Pathways
A Tisch Youth Education Program: The New York Public Library provides resources with college applications and to figure out what career is best for you. They can connect you to individual counseling, college and career prep workshops, and other programs. Find a New York Public Library location near you and ask about their Tisch Youth Education Program.
NYC Public Schools
College-Career Readiness for English Language Learners: This page offers information for parents of students beginning the college application process. Visit NYC Public Schools Multilingual Learners.
Hudson Guild
Teen and Young Adult Services: Hudson Guild offers academic support, employment counseling, and more services to youth between the ages of 13-24. These services include college access and career preparation programs that include SAT Prep, post-secondary readiness, and more. Find more information and fill out the interest form on the Hudson Guild website.
The Door
College and Future Pathways: The Door offers support in obtaining higher education with free services such as college advice and tutoring. They have multiple locations in Manhattan and the Bronx. Find a location near you here: The Door.
Sunnyside Community Services
College Readiness: Sunnyside Community Services offers a College Readiness Program that offers SAT prep classes, college admissions workshops, college application classes and workshops, and many more services. Find out if you are eligible and reach out to save your spot here: Sunnyside Community Services – College Readiness.
Support from CUNY Colleges
CUNY Immigrant Success Liaisons: Each CUNY college has designated liaisons to assist immigrant students with financial aid, enrollment, and other matters. You can contact your school’s liaison here: CUNY Undocumented Student Support
SUNY Resources
Support: SUNY provides financial aid resources for migrant students and FAQs. View SUNY – Bigger Aspirations.
Infographics:
- [Where to Get Free Homework Help for Your Kids in NYC](https://www.documented.info/:locale/articles/29679387846301):Starting a new school year can feel overwhelming for families, especially when homework starts piling up. New York City offers free tutoring and homework help for kids of all ages regardless of their immigration status.
This free homework help service hotline is a collaboration between the United Federation of Teachers and the New York City Department of Education. Any New York City public school student or parent can call the phone line and be connected with a qualified teacher for one-on-one homework help. Many of the teachers are also bilingual, so they can assist in languages including Armenian, Bengali, Chinese, English, French, Haitian-Creole, Korean, Russian, Spanish and Tagalog.
Where? Contact the hotline at (212) 777-3380 or 311 to get connected.
When? Dial-a-Teacher is available Monday through Thursday between 4 and 7 p.m. when school is in session.
Brainfuse is a free online tutoring service provided by the New York Public Library (NYPL) and Brooklyn Public Library. The web platform offers live, one-on-one tutoring in various subjects, including math, science, reading, and writing, for students from early elementary through high school. The one-on-one tutors can speak English, French and Spanish.
In their website, they also have video content and other resources that walk students through topics such as math, reading and writing. There’s an online writing lab too where you can submit essays for constructive feedback.
Where? To access this help, you have to log in to a Brainfuse account using your library card. Need a library card? Here's how. If you need help applying, contact Ask NYPL.
When? The virtual tutors are available from 2 to 11 p.m. every day, but you can access the online resources any time.
NYPL After School is a free, drop-in program for children aged 6 to 12 that opens on September 29. Students can drop by to access homework help and fun activities, plus snacks!
When? Monday to Thursday from 2 to 7 p.m. when school is in session.
Where? Various libraries across Manhattan, the Bronx and Staten Island. See the full list here.
COMPASS NYC stands for Comprehensive After School System of New York City. It’s the city’s largest after-school program — and it's free as it's funded by the Department of Youth & Community Development (DYCD).
This program provides daily homework help, tutoring, and academic enrichment for students in kindergarten through 5th grade. Students also get snacks, fun clubs and activities and field trips.
COMPASS is widely available throughout NYC, but not every public school hosts it. To confirm if your child's school offers it, you can ask your child’s teacher or dial 311 and ask for assistance with the Comprehensive After School Program.
When? After school until around 6 p.m. every school day. Some COMPASS sites also offer holiday and summer programs.
Where? For applying, follow these steps:
This is non-profit organization dedicated to providing free, one-on-one online tutoring to underserved students throughout the United States. The platform connects students with volunteer tutors for personalized academic support in math, writing and reading.
Where? Visit their main website and click on enroll a student to fill out the online form. They will get back to you within two days.
When? Once enrolling your child, the schedule will depend on the availability of the tutors.
Infographics:
- [Making the Most of NYC School Parent-Teacher Conferences](https://www.documented.info/:locale/articles/29602773399581):What to know about parent-teacher conferences:
Parent-teacher conferences (PTCs) are an important opportunity to connect with your child’s educators and support their learning. Whether it's the beginning of a new school year or mid-year check-ins, a bit of planning can go a long way in making these meetings productive. Here’s a breakdown of how to make the most of your PTC and strengthen the partnership between home and school.
Also Read: Support Your School: How To Join a Parent-Teacher Association in NYC
PTC stands for the term “parent-teacher conference," a meeting where you connect with your child's teacher. It's a chance for teachers to discuss your child's grades, behavior, and overall progress, as well as to offer guidance on how you can support their learning at home.
Meetings can be in-person or online and the length can vary between 15 minutes to an hour.
Teachers will typically reach out a week or so ahead to schedule a meeting time that works best for you.
You have the right to take this meeting in your primary language. For example, if your primary language is Spanish, the school should get an interpreter for you.
You can request this in a few ways:
Important: Public schools cannot ask for a Social Security number or a U.S. birth certificate. This means your immigration status does not affect your rights as a parent, and you will not be asked for this information.
To make the most of your meeting with your child's teacher, there are several actions you can take before, during, and after the discussion.
Before the meeting:
During the meeting:
After the meeting:
Here’s a one-page prep you can download and fill it out before the meeting.
Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.
Infographics:
- [Support Your School: How To Join a Parent-Teacher Association in NYC](https://www.documented.info/:locale/articles/29464001697181):Every public school in New York City is required to have a Parent Teacher Association (PTA), sometimes also known as Parent Association (PA). PTAs are groups where parents and guardians come together to advocate for students and stay informed about school developments. The groups are also bridges between families and school staff, including teachers and principals.
You don't need to do anything to join a PTA. By enrolling a child in school in NYC, you are automatically a member.
Here is what you need to know about joining and participating a PTA:
To get information about your school’s PTA meetings, enter the name of your school in the NYC Public School search tool, and then click “search.” The map should update and show the information of the school on the left hand side. Click on the school, and then scroll to the “schools contact and information” tab.
Click on the email option for “parent coordinator” to write an email introducing yourself to the PTA.
A PTA brings together parents and guardians to work together to advocate for the well-being and learning of all students.
“It is basically the way that parents can empower themselves in the decision-making at the school," said Antonia Martinelli, coordinator at PTA Link, a nonprofit organization that supports PTAs in New York City public schools.
Martinelli explained that parents can vote on new developments to bring to their school like:
“[The PTA] wants to hear from everybody who has a stake in that community,” she said.
But beyond being involved in the community of the school, PTAs also can serve as the first step in taking part in a participatory democracy, regardless of your immigration status.
“It is where you have a president, a secretary, a treasurer. It teaches you how to run an organization that is functioning with the input of the entire community,” Martinelli said
According to the New York City Department of Education’s PTA Guidance, members will meet at least ten times per school year. These meetings are open to the public, so anyone can join.
Besides general meetings, there are also ten executive board meetings and quarterly meetings with the principal held throughout the year.
Martinelli said that parents can participate in the meetings as much or as little as they want. “You can run for president or you can be a member at large. You can decide if you want to bake cookies for a bake sale or volunteer to hang flyers,” she said.
The PTA must notify parents at least 10 calendar days in advance. The notice will be sent through email, text alerts, or the platform used by the school. The date and time of the meeting is selected with the goal of reaching all parents.
The notice will also include the agenda that will be discussed for the day. This may include upcoming school events (like parent teacher conferences), school updates, new clubs and more.
“It is still worth it for parents whose English is not their first language to participate in those calls,” Martinelli said. She added that parents can use services offered by the school, such as real-time interpretation. Schools receive funds to help parents of multilingual students with translators at meetings. If you need language support, you should ask PTA leadership for that resource as soon as possible.
In fact, by participating in a PTA, you represent an important community as you can speak up on behalf of multilingual students who may need more help to succeed in the classroom.
Work and other responsibilities may prevent parents from attending PTA meetings. If that's the case, you can still participate. Parent associations are required by law to keep video recordings of virtual or hybrid meetings and written minutes (a summary of what was discussed). Both are always available to parents and can be requested from the PTA coordinator who is in charge of running the meetings.
Infographics:
- [ESL and English Language Programs in NYC](https://www.documented.info/:locale/articles/27437124063389):Adapted from a guide originally created by HIAS.
NYC Department of Youth & Community Development (DYCD) - Adult Literacy Program
Website: https://jobs.nyc.gov/?s=ESOL
Brooklyn Public Library - ESOL Program
Website: https://www.bklynlibrary.org/adult-learning/esol
Email: esol@bklynlibrary.org
Queens Public Library - Adult Learner Program
Website: https://www.queenslibrary.org/programs-activities/new-americans/learn-english/
Queens Public Library - English for Work
Website: https://www.queenslibrary.org/programs-activities/jobs-business-english-work
NYCDOE Adult Education
Website: https://www.schools.nyc.gov
Email: adultednyc@schools.nyc.gov
BronxWorks - ESOL
Website: https://bronxworks.org/our-services/immigration-services/
We Speak NYC
Website: https://wespeaknyc.cityofnewyork.us/classes-near-you
Cell-Ed (Mobile Learning)
Website: https://www.cell-ed.com
EOCs (Educational Opportunity Centers) Offering ESOL
All offer free ESOL classes. Eligibility varies by location but often includes proof of NY State residency and basic income documentation.
For updates or support finding the right class, visit: https://dol.ny.gov/asylum-seekers-resources-and-self-service-tools
Infographics:
- [Validating Foreign Degrees and Qualifications in the U.S.](https://www.documented.info/:locale/articles/22186302046109):No authority oversees these evaluations in the U.S. Any recognition of foreign degrees and qualifications is done at a state level. You must verify the steps and requirements needed with the corresponding states where you live or wish to practice.
Three instances require you to evaluate foreign degrees and qualifications: to study, work, or practice a licensed profession.
Also Read: Visa H-2B, a program for temporary jobs in the US
To study in the U.S., you must deal directly with the institution you plan to enroll in. It is beneficial to speak with the admissions office ahead of time.
For example, if you are planning to have some credits evaluated to study at LaGuardia Community College or another undergrad college, they will take a look at your credits and transfer, at most, 30 credits for your degree. The number and circumstances can vary per institution.
For Masters and other programs, it is different and more complex. To enroll in an MS at Baruch College’s Zickling School of Business, for example, there are certain countries that the institution will be able to evaluate the qualifications for. However, for other countries, they require you to have an international credential evaluation from a NACES-approved Agency.
Here are some places for evaluations of foreign education.
Also read: NY Foreign Educational Evaluation Guide
Before registering for evaluations, we recommend contacting the Office of Admissions. They will guide you through the best options available.
Also read: How to Start a Business if You Are an Undocumented Immigrant
Hiring U.S. entities will usually direct you to organizations that can and will evaluate your credentials. However, in cases where no service is recommended, you can choose an evaluation service yourself. The International Affairs Office of the U.S. recommends using one of the following services:
Please note that all types of evaluations have fees. We recommend contacting the organizations for any questions before starting the service.
Also Read: ITIN Number: Another Way To Pay Taxes As An Immigrant
To validate foreign professional licensure, you must meet the following requirements: education, written examination, and clinical examination. The validation process varies from state to state and by industry. It is recommended that you find the state’s regulator of the industry in which you want to practice. They will have specific protocols that will guide you on how you could validate your license to work in one of the states. Most of the time you will be required to do a residency for at least one year.
In New York, the agency that regulates most of the industries is the Office of the Professions. Here, you will find a list of industries that will take you to their respective pages.
Because the license validation requirements vary by practice, we cannot list specific costs or standard steps.
Infographics:
- [How Immigrants Can Take a Free English Course in NYC](https://www.documented.info/:locale/articles/22141182351773):Learning and mastering the English language can open multiple doors for individuals residing in the United States. Not only does it allow one to communicate with the community, but also expand career opportunities, education, and hobbies. In a recent poll conducted with 49 members of our WhatsApp community, 10% mentioned that they were interested in English courses to improve their skills.
Documented has listed all places that offer free English classes remotely and in person.
Note: Some places may operate remotely via Zoom or Google Meets, in which case you will need a tablet, laptop, or smartphone with a stable internet connection.
The free courses available at campus of the City University of New York (CUNY) are available for adults who want to learn English or get their GED (high school diploma equivalent). The courses are free, available every season (check to see when it starts) and are located in various locations around the city.
This link and file has all the locations of the campuses, along with the contact information: CUNY
Most of the courses require you to enroll online, asking for basic information like name, address, email and date of birth.
Columbia University offers classes for free to all residents living in the five boroughs. Depending on the level of your English, the classes are available in different levels that range from beginning to advanced. You can also choose to participate in courses to improve your pronunciation.
Click here to enroll and learn more.
The Department of Education has a variety of classes that range from basic education courses, computer skills, career and technical education, GED preparation and others. These are all the programs available. These courses are available for NYC residents who are 21 years or older and who do not have a U.S. High School Diploma.
More information can be found here: Adultedu.nyc
If you have any questions contact:
Email: adultednyc@schools.nyc.gov | Phone: (646) 481-8227
Also read: Validating Foreign Degrees and Qualifications in the US
The NYPL offers beginner and advanced English classes in more than 40 locations in the boroughs of Manhattan, Staten Island and The Bronx. It is available to all New Yorkers and the sessions last around 10 weeks with two days of classes on weekdays and sometimes during the weekend. You can register for classes here.
ESOL courses are also available for those who wish to improve their reading and writing skills.
Alternatively, those who cannot commit to the ten weeks of the semester can also attend informal We Speak NYC classes to practice the language. This is perfect for all levels of English learners: We Speak NYC
Those who are looking to take the citizenship exam in the next two years can find events for citizenship preparation here.
Available to adults ages 17 and older. The QPL’s Adult Learning Centers offer virtual, hybrid and in-person classes during the weekdays or weekends. The classes are available in the morning and in the afternoon and are available for beginner, intermediate and advanced levels for ESOL classes.
The BPL offers English classes in three different levels: beginner, intermediate, and advanced. They also offer English classes for people looking to expand their communication skills in employment, with IELCE (Earn a Food Handler or Digital Literacy Certification Classes) vocational certification.
The libraries also offer drop-in classes, job certification training, conversation groups, and more. See all of their programs here.
Note: You will need to take an assessment test to be placed in one of the courses.
The program is available to residents of Western Queens, and it runs from September to June with classes held Monday through Thursday from 6 pm to 9 pm. Students must be able to attend two class sessions per week.
https://hanac.org/ | (347) 774-8502
The courses at MRNY available to all residents living in the five boroughs. There are multiple sessions throughout the year and different locations. To learn more about the options available and to enroll, visit this link.
For more information, you can call the following numbers:
Riverside Language Program, is a non-profit language school that offers free, full-time, immersive, English classes to immigrants, refugees, and asylum seekers who are at least 18 years old. Residents of all boroughs are eligible. To inquire about the schedule of classes, contact them directly. Classes are available to immigrants in the process of asylum or residency.
info@riversidelanguage.org | 270 West 89th Street New York, NY, 10024
La Colemena is a non-profit organization offering an spectrum of services to the immigrant communities in Staten Island, including free ESL classes. To inquire, contact them directly:
info@lacolmenanyc.org | (718) 442-7700 | Monday – Friday 9 A.M. – 5 P.M.
Mixteca, a non-profit organization serving the immigrant communities in Sunset Park, offers basic and intermediate level English classes at their offices in Brooklyn. Call or email to inquire for registration and more informacion:
info@mixteca.org | (718) 965-4795
RaisingHealth is a non-profit serving the immigrant communities in Sunset Park, Brooklyn. The organization offers a wide range of services, including English classes and other workshops.
See all their adult services here: RaisingHealth
info@amphsonline.org | (212) 256-9036
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- [How to File Personal Income Tax in New York City](https://www.documented.info/:locale/articles/25471461725213):Multi-level taxation makes New York City one of the cities with the heaviest tax burden in the U.S. Incorrectly declaring taxes can result in fines and civil or criminal penalties in tax fraud or evasion cases.
This article guides New York City residents to file personal income tax correctly and lists tax filing materials.
Also Read: Maximize Your Refund: How to Use NYC Free Tax Prep Services
All New York City residents are subject to New York City personal income tax, regardless of where their income comes from. Non-residents of New York City are not subject to city personal income tax.
You are a New York City resident if you meet the following two conditions: your residence is in New York City; or you have a permanent residence in New York City and reside in New York City for at least 184 days during the tax year.
The United States uses a progressive tax system, which divides your income into different portions according to the corresponding standards. Each portion of your taxable income is taxed at different rates, and the total tax amount is the sum of the taxes payable on each portion. For example, if you are a single person earning $58,000 annually in 2024, your federal tax liability would be calculated as follows: a lowest rate of 10% for the first $11,600 of your taxable income.
The portion of your income that falls between $11,600 and $47,150 would be taxed at a higher rate of 12%, and the remaining portion of your income that falls between $47,150 and $58,000 would be taxed at a rate of 22%.
A progressive tax system increases tax rates as taxable income increases with the effect that high-income taxpayers typically pay taxes at higher rates than low-income taxpayers.
To discover what your income tax rate is for New York City and New York state taxes, visit this tax table provided by the New York State Department of Taxation and Finance.
April 15Deadline to file New York State income tax returns and pay any amounts you owe without interest or penalty. If you are unable to file by this date, you can extend the deadline automatically by six months to October 15by filing Form IT‑370. You must file Form IT-370 along with any tax owed and due on or before the tax filing deadline. This is a list of important tax dates.
June 16If you are eligible to file a federal income tax return on June 16this date is also the deadline to file your New York State income tax return.
Eligible persons include: U.S. citizens or non-citizen residents who live outside the U.S. and Puerto Rico and have their principal place of business or post of duty outside the U.S. and Puerto Rico, or you are serving in the military outside the U.S. and Puerto Rico when your tax filing period ends.
The deadlines for paying New York State, New York City, and Yonkers income taxes and any New York State or local sales or use taxes will also be automatically extended for those above. For more information on extended filing deadlines for military personnel, see Publication 361, New York State Income Tax Information for Military Personnel and Veterans.
October 15: If you filed Form IT-370 for an automatic six-month extension of personal tax filing time and paid any taxes you owe, you must file your income tax return by October 15. Otherwise, you will be charged penalties and interest starting from the original deadline of April 15.
April 15; June 16; September 15; January 15: These are the 2025 estimated tax due dates. In general, if you expect to still owe at least $300 of New York State, New York City, or Yonkers income tax after deducting taxes already prepaid or tax credits for which you are eligible, or any amount of the metropolitan commuter transportation mobility tax, you must pay the estimated tax by the above date.
When you file tax by yourself or ask a professional to do it for you, please prepare the following documents:
You can use formal tax filings software such as TurboTax or H&R Block to file tax returns online or hire a qualified accountant to file taxes for you. If you meet specific income criteria, you may also be eligible for free New York City tax filing services.
- [ITIN Number: Another Way to Pay Taxes as an Immigrant](https://www.documented.info/:locale/articles/25411253779485):Documented spoke with Ahmad Elmaradny, Director of Tax and Income Support at Urban Upbound, and Gregory Blackmon, Tax Program Manager at the Northern Manhattan Improvement Corporation. Here is what they recommend when applying for a Tax ID Numbers.
Elmaradny said that an ITIN is used primarily for filing taxes with the IRS, but that it can also be beneficial and used as proof to open a bank account, apply for a New York State driver’s license, open credit cards, and, at times, to rent an apartment.
Having an ITIN can make holders, who have U.S.-born children, qualify for child tax credits, and collect the refunds. Paying taxes with ITIN could also support a citizenship application, Blackmon said.
Any person that does not qualify for a SSN and who earns income in the United States can apply for an ITIN. You can only apply for an ITIN when filing taxes after earning $400 or more in the previous tax year.
An investor or entrepreneur from other countries who has money invested in a business in the United States can also apply.
Elmaradny and Blackmon explained that an ITIN does not change your immigration status. It does not replace work permits and that it is primarily used for tax related purposes.
“People think that this is the first step so they can find jobs, while it’s actually the second step after they work, after they make money and they have to pay taxes,” Elmaradny said.
You will need to file the form W-7, and include your full name, mailing address in the United States, and a foreign address.
According to Elmaradny, applicants must submit their W-7 along with an unexpired passport, or two of the following documents:
Elmaradny recommends people to apply before “tax season,” well ahead of April 15 to ensure they are ready to file their taxes.
Local IDs, like New York City’s IDNYC, are not acceptable.
You can mail your W-7 along with your United States federal income tax return (if applicable), or other required documents under an exception, and the documents listed under Requirements for Supporting Documents, above, to:
Internal Revenue Service
ITIN Operation
P.O. Box 149342
Austin, TX 78714-9342
ITIN Operation
Mail Stop 6090-AUSC
3651 S. Interregional, Hwy 35
Austin, TX 78741-0000
Another way to apply is by visiting a taxpayer assistance center that can verify your documentation. In most cases you will not need to give up your original documents. Centers can be found at this link by entering your address. You must bring your completed tax return with you, and all people applying for an ITIN must be present. These centers do not provide assistance with tax preparation. Call (844) 545-5640 to make an appointment.
Apply in-person by visiting an IRS-authorized certifying agent, who can authenticate your documents and assist with tax preparation. This way you do not have to mail in your documents.
The time from submitting a W-7 form to receiving an ITIN number can take up to four months, Blackmon said. “Some people seem to be processed quicker, relative to people who may have applied around the same time.”
“Every year the IRS gives us a [list of] two middle numbers, and whoever holds an ITIN with those two middle numbers has to renew it,” Elmaradny said. “Normally it’s for ITINs that have passed 10 years.”
The IRS will also send out a notice to holders of an ITIN, informing them they need to renew.
If you submitted your tax returns without realizing your ITIN was expired, you can send a new W-7 form later, Elmaradny said, adding that it can also delay or prevent refunds.
The IRS does not share information about ITIN holders with immigration agencies. “I can understand that there’s a lot of fear for a lot of people to give any information to the federal government,” Elmaradny said. “As long as they collect their money, they don’t care what your status is.”
Organizations helping New Yorkers apply for an ITIN:
Emerald Isle Immigration Center (EIIC)
Contact Information: Phone: (718) 324-3039 ext. 101.
Website: https://eiic.org/ | Facebook: https://www.facebook.com/EIICNY
Urban Upbound
Contact Information: Phone Number: 862-397-0457.
Website: https://urbanupbound.org/ | Facebook: https://www.facebook.com/urbanupboundny
Ariva
Address: Spring Bank, 69 East 167th Street, Bronx, NY 10452
Contact information: You must call 718-292-2983 or email info@ariva.org to book an appointment.
Website: https://ariva.org/
Facebook: https://www.facebook.com/arivaimpact
Northern Manhattan Improvement Corporation
Address: 45 Wadsworth Avenue, New York, NY 10033
Contact information: call 929-415-8745 or email nmic.org/taxes to book an appointment.
Website: https://www.nmic.org/taxes/
Also read: What is a REAL ID and how to get one?
- [Maximize Your Refund: How to Use NYC Free Tax Prep Services](https://www.documented.info/:locale/articles/25254275612189):New York City offers a range of free services to make filing taxes easier for eligible residents. Whether you're filing for yourself, your family, or as a self-employed individual, NYC Free Tax Prep provides professional assistance to help you maximize your refund and avoid costly mistakes.
The city program will connect you with an IRS-certified volunteer preparer who will help with your tax filing. The deadline for tax filing this year is April 15. The program is available to all New Yorkers, regardless of their immigration status. Free tax preparation services are completely confidential, ensuring your privacy and security. If you are an undocumented immigrant, you are encouraged to file your taxes even if you are paid in cash. Instead of a Social Security Number (SSN), you can use an Individual Taxpayer Identification Number (ITIN) to fulfill your tax obligations and access potential benefits.
If your household income for 2025 is not more than $97,000, or if you are a single person with income not exceeding $68,000 in 2025, you are eligible to use the NYC Free Tax Prep program for free tax filing. Additionally, self-employed individuals with business expenses totaling $250,000 or less can receive specialized assistance at select in-person locations.
NYC Free Tax Prep offers four convenient ways to file your taxes for free through the Volunteer Income Tax Assistance and Tax Counseling for the Elderly (VITA/TCE) program.
To participate, you need a computer, tablet, or smartphone with a stable internet connection and the ability to download secure video conferencing software. An IRS-certified VITA/TCE volunteer will assist you in filing your tax return during a 60 to 90 minute virtual session and answer any tax-related questions.
Filers need a computer, tablet, or smartphone with a stable internet connection, an email address, and their previous tax year’s adjusted gross income (AGI) or self-select PIN.
To use the NYC Free Tax Prep Map, select in the boxes on the left column to designate if you are filing as an individual or as a business owner. Then, select a location pin that is convenient for you and follow through with the directions about making an appointment or bringing your materials to walk-in hours.
Make sure you have all the necessary documents prepared before your appointment:
Check here for a detailed list of the documents needed to file in specific situations.
With multiple free filing options and access to certified tax professionals, NYC Free Tax Prep is a valuable resource for eligible residents. Whether you prefer virtual assistance, in-person help, or filing on your own with expert guidance, the program is designed to fit your needs. Don't miss the opportunity to simplify your tax filing process and secure your maximum refund—all at no cost.
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- [Emergency Cash and Rent Assistance Programs in NYC](https://www.documented.info/:locale/articles/34890990775325):If you are struggling to cover expenses, just got hit with an emergency bill, or are figuring out how to cover rent this month, know that there are several ways to get help in New York City.
Here is a list of the emergency cash assistance avenues for New Yorkers in need.
Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured
The One Shot Deal is a program run by the NYC Human Resource Administration (HRA) that provides a one-time deposit of emergency cash. It can be paid directly to the landlord for the payment of rent or rental arrears to help prevent a person from being evicted from their place of residence.
Also Read: NYC Tenants' Guide to Eviction Notices and Illegal Lockouts
The applicant may be required to show proof that they can pay their future rental costs and may be expected to pay back a portion of the One Shot Deal. The amount varies on a case-by-case basis, according to need and the discretion of HRA staff.
Qualifying individuals can apply through the Access HRA website, the Access HRA mobile app, or by visiting a Benefits Access Center. The applicant has to be under severe circumstances, such as:
Public assistance, also known as cash assistance, provides a monthly allowance to eligible families for up to 60 months through the federally funded Temporary Assistance to Needy Families Program (TANF).
The program is open to families and people who are not foster parents but are financially responsible for children in their care. All recipients must participate in work, education or training programs as a condition of receiving this benefit.
Also Read: New York SNAP Recipients Face Stricter Work Rules Starting in 2026
TANF is open to citizens and certain immigrants. Non-citizens without an immigration status and temporary nonimmigrants are eligible only for cash assistance grants that fund the treatment of an emergency medical condition.
This document explains how families can qualify for higher monthly payments for various additional circumstances ranging from pregnancy, to having a broken stove or refrigerator that prevents them from being able to cook, to needing public transportation to get to work.
Safety Net Assistance (SNA) from the New York State Department of Health supplies cash assistance to eligible needy individuals and families. The amount of benefits issued is based on the “standard of need” and the amount of the applicant’s other income. SNA is open to people who are:
People who are applying for SNA should be willing to work in order to receive the benefit, as there are employment screenings and assessments attached to the process.
And, there is a limit to the amount of funding available. SNA will be sent to the recipient as cash payments for up to two years. After two years, they may be able to still get SNA support, but it would be sent directly to the landlord or utility company of the person in need.
The Family Eviction Prevention Supplement (FHEPS) program is available to help individuals or families to stay in their home or to move to a new apartment if they are being evicted. Eligible families must be facing eviction or have lost their housing due to domestic violence or other health and safety issues. Families seeking help to move because of a pending eviction can also get help with filling out the application form by reaching out to qualified Homebase providers.
The Hebrew Free Loan Society offers interest-free loans to low- and moderate-income New Yorkers within and outside of the Jewish community.
In order to apply, the borrower’s annual pre-tax household income must be at or below the income limit set by the Hebrew Free Loan Society according to household size. The income limit reaches up to $130,000 for a single-person household and nearly $246,000 for a household of eight. A guarantor is required for all general loans.
The organization also offers other loans tailored to specific purposes, such as child adoption costs, college fees, debt repayment, healthcare and fertility treatment.
Infographics:
- [How to Open a U.S. Bank Account Without a SSN](https://www.documented.info/:locale/articles/23709330277021):A checking and savings account can secure your money through an FDIC backed bank, while also serving as a proof of address and a record of stability for immigration purposes. 94 percent of U.S. households own bank accounts, including immigrants who do not have a Social Security Number (SSN).
Undocumented immigrants, and immigrants who do not possess a SSN, are not barred from opening checking and savings accounts in the United States, so long as you can provide proof of identity and address.
Opening a bank account can provide many benefits, such as getting a debit card, statements for proof of address, access to funds at numerous ATMs, keeping record of purchases and payments, and protection for your money.
For immigration purposes it could show a record of the dates that you have resided in the country, and the amount of Taxes that you have paid — a requirement for naturalization.
A bank account is that it secures your money in one place, while providing flexibility to access the funds from anywhere.
If you lose physical cash (whether it is because you dropped it or lost it due to a fire) you won’t be able to get back that money because there are no records to show that you had that money to begin with. A bank account, on the other hand, tracks all the transactions and deposits and serves as proof that your money existed. Additionally, FDIC insured banks insure a standard amount of $250,000.
A big part of living in the states is also acquiring a record of paying for utilities and other obligations. Using an account will help with budgeting, as it can help with scheduling automatic payments to avoid late fees, and also maintain track of all the expenses and subscriptions.
An account will help you get your money faster through direct deposits from your employer.
Financial institutions like Chase, Bank of America, and Credit Unions require the following documents to open an account:
An ITIN number is necessary to file your taxes if you work and are not eligible for a SSN. Learn more about how to apply for an ITIN here.
Most financial institutions allow you to open a checking account and savings account if you have the requirements listed in the previous sections. The following confirm the opening of accounts with an ITIN.
Note: You won’t be able to open an account with an ITIN online, and must schedule or visit a branch in person to have your identity verified.
Chase Bank: Their monthly fee is $12 for their basic checking account, which can be waived in three ways.
PNC Bank: Their monthly fee is $7, but it can be waived by maintaining a balance of more than $500
Bank of America: There are different types of accounts that range from $4.95 to $12 monthly fee, that can be waived by meeting certain requirements (like direct deposit, etc.)
Citibank: No minimum deposit needed. Fee can be waived if monthly average balance is $500 or more.
TD Bank: Has a $4.95 monthly maintenance fee that can’t be waived, but no overdraft fees.
Alliant Credit Union, Citibank, PNC and Wells Fargo let customers open debit accounts with official IDs that contain photos, like passports. We have evidence of immigrants that have been able to open accounts with just their passports in these banks.
Individuals who do not have access to their passport can use an IDNYC to open bank accounts at these NYC banks and credit unions.
Infographics:
- [Am I In A Dangerous Working Situation?](https://www.documented.info/:locale/articles/34567085365405):When someone tricks, hurts, or forces a child under the age of 18 to work for them without treating them fairly or paying them enough, this is child labor trafficking. It can be in jobs like cleaning houses or working in farms, as well as begging and selling drugs. It's important to remember that this is wrong and that YOU have the right to get help.
If you or someone you know is experiencing this, there is help! Call 911 if you are in immediate danger. The National Human Trafficking Hotline helps, 24 hours a day, 7 days a week by calling 1-888-373-7888 with support in over 200 languages.
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- [Misinformation Tipsheet](https://www.documented.info/:locale/articles/31157926200093):It can be more effective to develop a sense of what is suspicious or misleading rather than fact checking every YouTube video or TikTok you watch. If you get a sense the information you’re reading is meant to influence you, you should look at the piece a little closer.
There are a lot of people on the internet who are trying to target you and manipulate how you feel or think about a subject or group of people.
Ask yourself:
Researchers have developed a method to check for accuracy when encountering information that is questionable.
This can be particularly important when you are looking at information like hiring a lawyer for your visa process or applying for public benefits.
This method is broken down into 4 steps: Stop, Investigate the source, Find better coverage, and Trace the content back to where it originated.
SIFT method broken down in 4 steps:
When we’re on platforms like Instagram, TikTok or Facebook, it can be easy for us to become passive consumers of media. Many of these platforms are powered by algorithms, which are sets of rules from a social media platform that decide what you see on your newsfeed. These rules then choose the posts or information it thinks you’ll want to see most. This tends to bring up a lot of polarizing information that can vary in accuracy.
What could be helpful for you in the long term is to start proactively looking for and evaluating sources you trust. It’s a worthwhile effort to invest a little bit of time upfront to build a list of trusted sources and choose your own media diet rather than let an algorithm choose it for you
It can be hard to know what makes for a good news source by only looking at one article. There are a few principles that thorough news organizations follow. Below are these principles, which can help you identify how trustworthy a news organization can be.
Balance and thoroughness
A good news organization will usually use many sources for one article and give various sides of an issue.
When the organization writes about a person or company they will seek com from them and write about it, even if they declined to comment or did not respond.
Sourcing
News organizations should cite their sources.
In other words, articles should tell you where their information is from — whether it’s a person, a research study or an institution.
Transparency
A responsible news organization will give their audience different ways to hold them accountable.
For example, you should be able to find a way to identify the authors of your article or find a way to contact the publication. A trustworthy news organization will also update an article if they make a mistake and issue a correction.
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- [What to Expect After Calling 911 in New York City](https://www.documented.info/:locale/articles/30177303500573):If you are an immigrant living in New York City, whether you have legal status or not, it’s important to know that you can call 911 in an emergency. This guide will help you understand what happens after you call, so you feel more prepared and less afraid.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated July 2025.
New York City is a Sanctuary City. This means that local emergency responders, including police officers, firefighters, and medical personnel, do not ask about your immigration status, and they do not share your information with Immigration and Customs Enforcement (ICE). New York City laws are designed to protect all residents, regardless of their place of birth or immigration status. If you are in danger or need urgent help, you can safely call 911.
Also Read: What Is a Sanctuary City and What Does That Mean for NYC Under Trump?
Call 911 only in situations that are urgent and life-threatening. This includes fires, severe injuries or medical problems, crimes in progress such as assault or robbery, car accidents with injuries, or if you or someone else feels physically unsafe.
If you are unsure whether it’s an emergency, it is still okay to call. The dispatcher will help determine if 911 is the right service or if they should connect you to another city agency, such as 311 (for non-emergency assistance).
When you dial 911, a trained emergency dispatcher will answer your call. They will begin speaking in English, but if you say the name of the language you speak, such as “Spanish,” “Mandarin,” “Cantonese,” or “Haitian Creole”, they will immediately connect you with an interpreter. Interpreters are available 24/7 in over 170 languages and will remain on the call to assist you and the dispatcher in communicating effectively.
The dispatcher will ask questions to understand what’s happening and where you are. Try to stay calm and respond as clearly as possible. You are not required to provide your name if you’re uncomfortable, although doing so may help emergency responders locate you more quickly. You also do not need to share your immigration status.
If you’re calling from a cell phone, dispatchers may be able to see your general location using GPS, but not specific details, such as your apartment or floor number. It’s important to clearly state your exact location, including the building number, floor, and apartment. If you don’t know the address, describe nearby landmarks, intersections, or stores.
Stay on the line until the dispatcher says it’s okay to hang up. This helps ensure that emergency workers have the correct information to locate you and provide the right kind of assistance.
If you’re unable to speak due to danger or another reason, you can text 911, but only do so if calling isn’t possible. Please note that Text-to-911 is only available in English and Spanish within the five boroughs of New York City.
If you ever need to call 911 in NYC but don’t have a cell phone, there’s a really helpful option: LinkNYC kiosks. They are the tall, digital stands you see on sidewalks all over the city. Each one has a red 911 button right below the screen. Just press it twice, or hold it down for about 7 seconds, and you’ll be instantly connected to emergency services. You can find these kiosks throughout all five boroughs, often in the spots where old payphones used to be.
Depending on what kind of emergency you describe, the dispatcher will send the right responders:
In some cases, more than one team may arrive. For example, if someone is injured in a crime, both police and paramedics may come. They may arrive in uniforms with flashing lights or sirens. Their job is to respond to the emergency, not to investigate your immigration status.
Once the emergency is under control, responders might ask follow-up questions. You can answer what you're comfortable with. If you’ve been a victim of a crime or domestic violence, or if you were trafficked, you may be eligible for protections like the U visa or T visa, even if you are undocumented. Speak to an immigration attorney to learn more about those options.
Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts
If the 911 call involves violence, danger, or criminal activity, NYPD officers may come to investigate. Police will ask questions to find out what happened.
You have the right to remain silent on certain topics and to request an interpreter if needed. The NYPD uses a service called Language Line, which offers over-the-phone interpretation in more than 170 languages. Patrol supervisors are equipped with cell phones programmed with Language Line's number, allowing officers in the field to access interpretation services.
If you are a witness or involved in the incident, police may ask for your name and contact information. This does not mean you are being investigated; it helps them complete their report or assist others. If you feel uncomfortable, it’s okay to stay calm and say, “I’d like to speak with a lawyer before answering,” or “Can I have an interpreter?” These are your legal rights.
You also have the right to not answer questions about your immigration status.
If someone is seriously hurt, paramedics may take them to the nearest hospital. You can ask the EMTs or dispatcher where the person is being taken. If you are unsure, you can call 911 again later and explain the situation, and they can help you find out where your loved one is.
Hospitals in New York City, especially public hospitals, are considered safe zones for all immigrants.
ICE can enter the waiting rooms of a hospital, but they cannot enter a room where a patient is receiving care without a judicial warrant or the hospital’s approval.
Hospital staff will not report your immigration status to ICE. They only share patient information if you give them permission to do so or if they are required to share this information by law. You do not need a Social Security number or insurance to get emergency medical treatment.
Also Read: Can Doctors Share My Personal Information with ICE?
In moments of fear or danger, your life and safety are the most important things. Do not let fear of deportation or language barriers stop you from getting help. The 911 system in New York City is built to protect everyone, no matter who you are or where you're from.
Infographics:
- [What to Do If You Can’t Pay Your Medical Bill in NYC](https://www.documented.info/:locale/articles/27845499634717):
What to know if you can’t pay your medical bill in NYC:
Navigating New York City's healthcare system can be overwhelming. If you have a medical bill that you can't afford, know that there is help available.
If you’re new to the city, regardless of your country of origin or immigration status, you have the right to access affordable or even free healthcare coverage that will help pay your medical bills.
Enrolling in a health insurance plan should be one of your first steps you take when settling in NYC. However, if you don’t have insurance yet and need to visit the doctor, it’s important to know that hospitals cannot demand immediate payment when you leave. You have the right to explore health coverage options first.
Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured
All hospitals in New York State are required to offer Charity Care, a financial assistance program that helps low-income patients cover medical costs, no matter their immigration status.
Keep in mind though, that even with Charity Care, private hospital bills may still be higher than those at public hospitals.
If you receive a hospital bill you can’t afford, ask about the hospital’s Charity Care program and how to apply. You can do it anytime: once you arrive, after receiving care or when you get the bill. Every hospital’s financial assistance policy is different, so request a copy of the specific policy where you received care. However, there are some basic elements all hospitals must offer, which we explain below.
If you already have health insurance you’re already in a strong position. Health insurance makes it easier and cheaper to see a doctor, meaning that you’re able to seek out preventative care and treat minor issues before they become major ones. If you get sick or injured, your insurance may cover significant medical costs, protecting you from having to pay large bills.
If you don’t have health insurance yet: Ask to speak with a financial counselor at NYC Health + Hospitals. They can help you enroll in a free or low-cost health insurance plan, if you qualify.
You can also contact a Health Care Navigator — trained professionals who can walk you through your options and help with enrollment. Their assistance is free and confidential, and you should never be asked to pay for information or for help signing up for insurance.
For more help, visit: nystateofhealth.ny.gov or call: 1-855-355-5777.
If you don’t qualify for a specific health insurance, can’t afford a plan, or don’t have money to pay for care, you may still be eligible for financial assistance.
You may be eligible for help with medical bills if:
If you qualify for hospital financial assistance:
Remember: Your immigration status is not a factor in this process and hospitals cannot ask about it when you apply.
If you’ve confirmed that you’re responsible for a medical bill, you may still be able to negotiate the amount you owe. Many non-hospital providers offer financial assistance or are open to setting up payment plans. Download a step-by-step guide to negotiating medical debt here.
Community Health Advocates (CHA) is an organization with the mission to help New Yorkers navigate the complex healthcare system. Here are a few of their tips and reminders:
Contact Community Health Advocates at 1-888-614-5400 or find a local advocate here.
Infographics:
- [How to Cover Emergency Medical Care in NYC if You're Uninsured](https://www.documented.info/:locale/articles/26301489963037):What happens if someone in your family needs urgent medical care but doesn’t have insurance?
In New York State, the answer is simple: all hospitals are legally required to treat you in an emergency, regardless of whether you have insurance or what your immigration status is.
“There’s no wrong door in terms of where people can get emergency care,” explained Max Hadler, Director of Policy and Immigrant Initiatives at NYC Department of Health & Mental Hygiene.
If you don’t have insurance, you should still go to the emergency room if you need care. Hospitals — public or private — are not allowed to ask you to pay before treating you. They also can’t demand immediate payment once you’ve received care.
Also Read: Free and Affordable Healthcare for Asylum Seekers and Undocumented Migrants
In fact, New York hospitals must offer charity care and financial assistance to low-income patients, regardless of their immigration status. So if you're avoiding the ER out of fear you can't pay, know that help is available.
You may qualify for a state program called Emergency Medicaid. This program helps low-income, undocumented, and temporary immigrant New Yorkers cover the cost of emergency medical care.
Keep in mind that this coverage is only for true emergencies — situations where your health is at serious risk without immediate treatment. It doesn’t cover chronic conditions, preventive care, or regular check-ups. For those needs, you’ll need to apply for a different type of health insurance. You can check your options here and if you’re an asylum seeker, here.
Also Read: Health Care Access for Immigrants in New York
You don’t need to be a citizen or have legal immigration status to qualify for Emergency Medicaid. The main requirement is your income. According to Hadler, if you earn around $1,800 per month or less as a single adult, you likely qualify. Here is an online tool to look up what your options are for benefits in New York — including Emergency Medicaid — and determine if you qualify based on your income and family size.
Emergency Medicaid is free. It fully covers the cost of emergency care, including:
You don’t have to be enrolled before your emergency to get help. Hospitals, community clinics, and the health department can help you enroll after you or a family member was treated, and the program can cover care received up to 90 days before you apply.
Still, if you can enroll ahead of time, it’s better. That way, you’ll know you’re covered before anything happens.
Here’s how to apply:
There’s also free, in-language health insurance enrollment support available to New Yorkers.
No. Applying for Emergency Medicaid or full Medicaid will not impact your immigration status. It’s not considered a public charge, and your information will not be shared with immigration authorities like ICE or USCIS.
Hadler shared one more important message for immigrant families: “All children in New York State are eligible for health insurance — no matter their immigration status. Their coverage may come with different costs based on family income, but no child should go without access to care, whether it’s an emergency or not.” Learn more here about Child Health Plus, which provides free or low-cost health insurance to children under the age of 19 regardless of their immigration status.
Infographics:
- [Your Guide to Gender-Affirming Care as an LGBTQ+ Immigrant in NYC](https://www.documented.info/:locale/articles/30182166028701):Whether you are seeking hormone replacement therapy, mental health assistance, or social support on changing your name or pronouns, NYC offers a wide range of options that are available to you regardless of your immigration status.
In New York, you’re protected by state and city laws against discrimination based on gender identity and immigration status. Health care providers, for instance, cannot deny you care because you’re transgender, nonbinary, or an immigrant. If you face discrimination, you can file a complaint with the NYC Commission on Human Rights or call 311 to report it.
Gender-affirming care includes medical care, mental health, and social services that support transgender, nonbinary, and gender-diverse people in living as their authentic selves. And yes, you have a right to receive this kind of care in the city.
New York's Medicaid policy explicitly covers transgender-related health care. While Medicaid is not available to undocumented immigrants, there are many local clinics that can still help.
Always be honest about your financial situation; clinics can be flexible with costs and want to help. Also, remember you don’t have to navigate this alone: consider joining immigrant and LGBTQ+ support groups for guidance and community.
Also Read: LGBT in NYC: Where to Get Healthcare, Name Change Services and More
Enrolling in a health insurance plan should be one of your first steps you take when settling in NYC. The Lesbian, Gay, Bisexual & Transgender Community Center, an organization that meets the needs of New York’s LGBTQ+ community, has its own Insurance Navigator who can help you one-on-one to find affordable insurance plans that meet your personal health needs.
Once you have picked an insurance option, seek trusted clinics and health centers.
In this map, NYC Health shows every LGBTQ+ affirming provider for members seeking counseling, gender-affirming care, primary care, and additional services. Here are some more to help you get started on your health journey.
Callen-Lorde Community Health Center
This is one of the leading providers of LGBTQ+ health services, which offers hormone therapy, primary care, mental health support, and more. They have sliding-scale fees based on income and have locations in Chelsea, the Bronx, and Brooklyn. Check their website here.
Planned Parenthood of Greater New York
This nonprofit clinic provides care to everyone, regardless of age, sexual orientation, gender identity or expression, immigration status, or ability to pay. Their services vary by location, so they have this map where you type your ZIP code and find your nearest health center. Learn more here.
Community Health Network
Clinics in NYC offer primary care and transgender health services, regardless of patient’s immigration status. Click here to access their services.
The Lesbian, Gay, Bisexual & Transgender Community Center (The Center)
Social support groups are an important part of all the services that this Center provides. They focus also on health programs that address substance use treatment, counseling, recovery groups, HIV/AIDS testing, and education. The organization also hosts various events that celebrate the history of the communities in the city, so it’s a great place to start building your support network. The Center also offers peer-led support and legal clinics.
NYC Mental Health Hotlines for LGBT
You can find a 24/7 phone service to seek help and appointments. These are some of them:
Brooklyn Community Pride Center
This organization offers a variety of ongoing programs, events, and initiatives focused on enhancing the social, physical, and emotional well-being of LGBTQ+ Brooklynites. They provide confidential, culturally competent individual therapy prioritizing those who qualify for Medicaid and Essentials Plans. To learn more about eligibility, please use the online inquiry form.
You can also find attached here a list of free mental health apps.
Transgender Legal Defense and Education Fund
Focusing on the transgender community, this organization supports individuals with name and gender marker changes, as well as workplace discrimination issues. It brings cases and files amicus briefs (friend-of-the-court briefs) in state and federal courts nationwide to defend the rights of transgender and nonbinary people.
Additionally, the organization educates affected individuals about their legal rights, advocates for equal access to healthcare, expands enforcement of existing legal protections and works to drive changes in insurance company policies.
The Sylvia Rivera Law Project
This legal aid group is dedicated to serving transgender people of color. They offer direct representation for those seeking immigration relief, name changes, and other gender-affirming actions. Additionally, they advocate for incarcerated individuals who need trans-competent legal support.
New York City offers a range of shelters that cater to LGBTQ+ clients with services for immigrants and other vulnerable individuals. These organizations listed here provide everything from emergency shelter and supportive housing to counseling, case management, mental health support, and help navigating immigration and name changes. They’re all crucial resources for LGBTQ+ individuals in need, especially those facing housing instability and other barriers as immigrants.
Finally, for additional needs like legal help, community building, financial assistance, English language learning, or advocacy, The Center has compiled this comprehensive list of immigration services available in NYC.
Also Read: List of Shelters for the LGBTQ+ Community in NYC
Infographics:
- [Free and Affordable Healthcare for Asylum Seekers and Undocumented Migrants](https://www.documented.info/:locale/articles/22443053204637):Health insurance plays a crucial role in helping immigrants, including those without an immigration status, access healthcare in New York City, as it helps cover the costs for preventive care, prescriptions, doctor’s visits and other medical services.
Documented spoke with health specialists to learn about the health insurance options available to immigrants in NYC, and how to apply.
In short:
Vivian Feng, Health Insurance Specialist within the Social Worker Department at Charles B. Wang Community Health Center and Luis Estevez, Linkage to Insurance Benefits Coordinator at Alliance for Positive Change, said that immigrants lacking access to employer-provided health insurance might be eligible for specific programs based on household size, income, immigration status, and age.
These programs include:
Each plan can be accessed via nystateofhealth.ny.gov
Feng highlighted that individuals aged over 65, who aren’t a parent or caretaker of minor children, as well as people who are covered by Medicare, and people who are disabled, should pursue coverage application through New York City’s Human Resources Administration (HRA) or calling 347-396-4705 for enrollment assistance.
Undocumented immigrants are ineligible to buy Marketplace health coverage. However, there are still options for health services:
Feng added that undocumented immigrants facing financial constraints, and ineligible for healthcare, can seek medical services through NYC Care. NYC Care is a health program introduced by the city of New York and provides low-cost or free medical services to individuals who do not qualify for or cannot afford health insurance, including undocumented individuals.
All NYC Care services are provided through NYC Health + Hospitals. Call its hotline at 646-NYC-CARE or visit its website for more information.
Individuals can apply independently through the New York State of Health Marketplace’s website or seek assistance from in-person advisors (navigators, certified application counselors, certified Marketplace facilitated enrollers). You can visit this navigator directory page to find a navigator that speaks your language in your area by entering your ZIP code and preferred language.
Household Information:
Failure to prove identity could hinder the process to get health insurance through the Marketplace, Feng said.
Immigration Documents:
Estevez noted that undocumented immigrants often require proof of identification like IDNYC, foreign passport, or a state driver’s license.
For individuals who do not have a proof of ID, they can seek assistance filing form DOH-5090 (Attestation of Identity Form) from the Marketplace, which can help complete the process without identification.
Also Read: Free Services in NYC for Childcare, Mental Health, Housing and More
According to Diana Kohout, a healthcare specialist with Salvation Insurance, asylum seekers are eligible for the Essential Plan, New York State Medicaid, Child Health Plus, and Private/Qualified Health Plans.
Kohout said asylum seekers can apply for these programs as soon as they mail their asylum application. She explained that their asylum application does not need to be approved to apply for healthcare.
Applicants are required to provide a copy of their identification, which may consist of an unexpired foreign passport or a New York State ID.
Kohout added that proof of lawfully present status is necessary. This can be furnished through submission of their completed asylum application (Form I-589) along with the postal receipt, or a Notice of Action (Form I-797) which confirms the receipt and filing of their application.
She added that while proof of address is not mandatory, the insurance card must be deliverable to an address where mail can be received. “This may include your home, a shelter, a friend’s address, or a designated post office using general delivery services.”
People can also search for navigators based on specific languages and ZIP codes on the New York State of Health Marketplace’s website.
Also read: Health Care Access for Immigrants in New York
Infographics:
- [Free Healthcare and Support for Immigrants Living with HIV/AIDS in New York](https://www.documented.info/:locale/articles/22442990763677):Individuals aged 12 and older can walk into NYC sexual health clinics for free HIV testing. Only two clinics, Fort Greene Express at 295 Flatbush Extension in Brooklyn and Chelsea Express at 303 Ninth Avenue in Manhattan, offer appointment scheduling. You can schedule an appointment in one of these two locations. Parental consent is not necessary for tests and assistance.
The NYC Health Department charges a fee for sexual health services for adults (age 19 and over). They can use their insurance plan to pay for the visit. Those without health insurance or who don’t want to use it will be asked to pay a sliding-scale fee based on their family size and yearly income. They will not be asked for proof of family size or yearly income.
But, without insurance and money, you will still get services. Payments are not collected at the clinics. Get more information about the billing fees.
Morissania Sexual Health Clinic
Address: 1309 Fulton Avenue, Bronx
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.
Jamaica Sexual Health Clinic
Address: 90-37 Parsons Boulevard, Queens
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.
Corona Sexual Health Clinic
Address: 34-33 Junction Boulevard, Queens
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.
Fort Green Sexual Health Clinic
Address: 295 Flatbush Avenue Extension, Second Floor, Brooklyn
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.
Fort Green Express Clinic
Address: 295 Flatbush Avenue Extension, First Floor, Brooklyn
Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.
Chelsea Sexual Health Clinic
Address: 303 9th Avenue, Manhattan
Monday to Friday, 8:30 a.m. to 3:30 p.m.
Chelsea Express Sexual Health Clinic
Address: 303 9th Avenue, Manhattan
Monday through Friday, 8:30 a.m. to 3:30 p.m.
These clinics are closed on the last Thursday of every month. They are open at 10 a.m. on the third Tuesday of every month. Once capacity is reached, they may close early on other days.
Click here to visit NYC Health Map and find the provider nearest to you. You can also text “CARE” to 877-877 to find a provider close to your location.
Contact New York State HIV/AIDS Information Hotline: 800-541-2437
To request free HIV self-test kits, contact an agency participating in the Community Home Test Giveaway program. You can find them on the NYC Health Map. Click on sexual health services, HIV testing, and free self-test, and click yes.
The NYC Health Department runs housing programs for low-income people living with HIV and AIDS in New York and their families. The Housing Opportunities for Persons with AIDS (HOPWA) provides permanent housing and supportive services through congregate or scattered-site apartments. HOPWA also offers long-term rental and placement assistance to help individuals maintain stable housing and improve their quality of life. Find a HOPWA near you.
The Ryan White Part A Housing Program offers short-term and transitional housing opportunities, rental assistance, and placement assistance for eligible people with HIV and AIDS to maintain access to medical care and treatment. The program provides short-term supportive housing through congregate facilities or scattered-site apartments, time-limited rental assistance, and permanent housing placement through counseling, referral services, and additional support.
Manhattan
The Institute for Family Health
Address: 230 West 17th Street (between 7th & 8th Avenues), New York, NY 10011
Phone: (212) 206-5200
Family Health Center of Harlem
Address: 1824 Madison Avenue, New York, NY 10035
Phone: (212) 423-4500
Bronx
Urban Horizons Family Health Center
Address: 50 E 168th St, Bronx, NY 10452
Phone: (718) 293-3900
Hudson Valley
Kingston Family Health Center
Address: 1 Family Practice Dr, Kingston, NY 12401
Phone: (845) 338-6400
Ellenville Family Health Center
Address: 6 Healthy Way, Ellenville, NY 12428
Phone: (845) 647-4500
People living with HIV and AIDS in New York can benefit from transportation services to medical care services, peer support groups, job coaching, basic internet and computer skills, housing, and stabilization services.
Address: 87 North Clinton Avenue, Rochester, NY 14604
Phone: (585) 546-7220
Address: 1099 Jay Street Building J, Rochester, NY 14611
Phone: (585) 339-9800
Email: ccfcs@fcscharities.org
Members of the Caribbean LGBTQ+ community living with HIV/AIDS in New York will find free assistance and services at the Caribbean Equality Project. These services include free testing, sex education, condoms, and PrEP and PEP referrals.
Email: info@CaribbeanEqualityProject.org
Phone: (347) 709-3179
Brooklyn
A nonprofit organization that provides multiple services to help people enhance their quality of life. Camba has prevention services for people with HIV/AIDS and populations at risk of HIV transmission.
Address: 1720 Church Avenue, Brooklyn, NY 11226
Phone: (718) 287-2600
Email: info@CAMBA.org
Haitian immigrants with HIV/AIDS will find Haitian Creole services and assistance at these organizations.
Caribbean Women’s Health Association
CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them.
Address: 3512 Church Ave, Brooklyn, NY 11203
Phone: (929) 399-8070
Diaspora Community Services
Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS:
Address: 921B East New York Avenue, Brooklyn, NY 1120
Phone: (718) 399-0200
Email: info@diasporacs.org
Infographics:
- [How Immigrants and People Traveling to New York Can Access Abortion](https://www.documented.info/:locale/articles/22130053523485):Abortion services are accessible to everyone in New York, including undocumented immigrants and visitors from out-of-state.
As the Supreme Court voted on June 24, 2022 to effectively overturn its Roe V. Wade decision, the legality of abortion is now under individual state’s decisions. Abortion is legal in New York, and statements from officials affirm that the state will continue to make abortions accessible to everyone — including undocumented immigrants and visitors from out of state.
Under New York law, healthcare practitioners may provide abortion care up to the second trimester (13 to end of week 27) and after that timeframe for cases where a patient’s health is at risk or if the pregnancy will not survive.
Abortion services are covered under NYC Health + Hospital locations' NYC Care program, a healthcare access initiative for low-income residents who are excluded from Medicaid. It provides undocumented immigrants with low-cost to no-cost healthcare services — including abortions — at various hospital locations citywide.
People who are eligible can gain healthcare access as soon as they have a proof of address. NYC Care states it can still help if an applicant doesn’t have the proper documents.
New York residents who qualify for Medicaid can have the full cost of their abortion covered. Many abortion clinics can enroll clients in Medicaid on the same day that they make their appointment. Individuals must meet the following requirements to receive Medicaid in NYS:
Since 2017, New York law has required that New York-based insurance providers including private insurance, Medicaid and plans on the marketplace cover the full cost of abortion without co-pays.
Hospitals will never share personal information with immigration enforcement officials.
Visitors who don’t have New York-based health insurance have options.
New York-based organization Brigid Alliance provides logistics help, including travel, food, lodging, and child care for people seeking abortions in New York, New Mexico, Colorado and Washington DC.
New York residents and people who are traveling to New York to receive an abortion can apply for financial help through the New York Abortion Access Fund.
Charley App: A secure Chatbot that helps people seeking an abortion find out information about clinics, cost, travel and more.
NYC Health + Hospitals: List of hospital locations that offer abortions, call 1-844-NYC-4NYC for information about appointments and financial support
NYC Care: Information about how to enroll in local healthcare coverage as an undocumented immigrant, call 646-NYC-CARE
New York City Department of Health and Mental Hygiene: Information about how to get an abortion in NYC
Infographics:
- [NYC Tenants' Guide to Eviction Notices and Illegal Lockouts](https://www.documented.info/:locale/articles/33284371071005):At risk of eviction or facing harassment from your landlord? This guide provides a step-by-step overview of what tenants should do if they receive an eviction notice, experience illegal lockouts, or live in unsafe conditions in New York City.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated January 2026.
If you get a notice that your landlord is taking you to NYC Housing Court, it’s among the first steps your landlord takes to try to remove you. You do not have to move out right away.
There are different types of eviction notices and forms.
Your landlord will post a notice before filing an actual lawsuit that explains what the problem is. So, if you have received a Notice of Petition, you should focus on fixing the problem while you still have time.
For example, if it’s a non-payment notice, it could say how much rent you owe and give you at least 14 days to pay before the landlord can take you to court. If you fix the issue in time, you may be able to stop the eviction. Always attend your court appearances and bring documentation.
If you received a Notice of Eviction, then the judge has already decided that you have to leave your home. You can check if your eviction has been scheduled by calling the City Marshal’s office. The phone number is usually listed on the notice.
Your landlord cannot force you out without going through the court. It is illegal for a landlord to:
Only a court can order an eviction, and only a marshal or sheriff can carry it out. Not landlords.
You do not have to move out if a judge has not yet ordered you to leave.
If you get an eviction notice or court papers delivered by mail or handed to you by a person other than the landlord, do not ignore them:
If the judge signs your request for an Order to Show Cause, you must then deliver copies of the papers to the parties, including your landlord or their lawyers, and to the marshals. Then, you must go back to court on your hearing date and bring proof that you delivered the papers correctly.
If you don’t go to a hearing on time, you will automatically lose the case. Once the landlord has obtained a judgment from the court, they can ask the judge for permission to collect the money you owe. With the judge’s permission, the landlord can even take money from your paycheck or bank account.
Bring all your documents to court: the notice, rent receipts, or anything that shows you’ve paid rent or followed the rules. If you can pay what’s owed (or show proof you can), it may help you defend the case. Bring proof of payments and be ready to discuss a payment plan.
You can contact free legal aid services or a private lawyer to help you understand your rights.
If you’ve already been evicted and think it was done unfairly:
New York City Tenant Resource Portal
This is a helpful online tool created by the Mayor’s Office. It asks you a few simple questions and then shows you what help is available, including legal aid, city programs, and community organizations. Learn more here.
311 Tenant Helpline
Call 311 and ask for the Tenant Helpline to speak with a trained city specialist. They can help you understand your rights and connect you with housing support in your language. Learn more here.
Right to Counsel
If you're facing eviction in Housing Court or NYCHA, you may qualify for free legal representation, no matter your immigration status. Call 311 and ask for Right to Counsel to be connected. Learn more here.
Eviction Free NYC
This group fights for stronger renter protections and connects low-income tenants with free eviction lawyers and is maintained by the Right to Counsel NYC Coalition. Learn more here.
Law Help NY
A website that helps you learn about your legal rights and how the court works. You can also find court forms and look up free or low-cost legal services:
One Shot Deal
If you're behind on rent or bills because of job loss or an emergency, you may qualify for one-time financial assistance from the city. Learn more here.
Infographics:
- [No Hot Water or Heat in Your Apartment? That’s Illegal in NYC](https://www.documented.info/:locale/articles/32399454558877):If you’re experiencing issues with heat or hot water in New York City, it’s important to know your rights and the steps to address the issue effectively. Landlords in NYC are required by law to provide tenants with adequate heat and hot water. Here’s how you can make a complaint.
During the heat season, which runs from October 1 through May 31, the requirements for heating are as follows:
Before filing a complaint with the city, contact your landlord or building manager to report the issue. Keep records of your communication, such as texts, calls or call logs. Give them a reasonable amount of time to address the problem.
If the issue persists, document the conditions. Use a thermometer to measure the indoor temperature. Take photos or videos showing the date and time of the readings. Continue to record attempts to resolve the issue with your landlord.
If your landlord does not resolve the problem, you can file a complaint with NYC 311. This is the city’s non-emergency service for reporting housing violations, including heat and hot water issues.
Ways to file a Complaint:
When filing a complaint, be prepared to provide the following details:
Once you file a complaint, the NYC Department of Housing Preservation and Development (HPD) will investigate the matter. HPD will notify your building’s managing agent about the complaint and warn that a violation may be issued if the problem is not addressed promptly. They may also follow up with you to confirm whether the issue has been resolved.
If you confirm that the problem has been resolved, HPD will close the complaint. In some cases, an inspector may visit your building to verify the issue. If violations are identified, HPD can issue fines or take further action against the landlord.
After filing your complaint, you will receive a Service Request number. You can use this number to track the status of your complaint by calling 311 or visiting the NYC 311 portal online.
If the issue remains unresolved or no action is taken, you can escalate the matter by seeking legal assistance or filing a case in Housing Court.
If the problem remains unresolved after HPD intervention, contact the NYC Tenant Protection Hotline at 311 for advice. The Tenant Helpline is a free resource available to all New Yorkers, regardless of immigration status. Housing specialists provide personalized assistance in multiple languages.
To access this service, call 311 and request the Tenant Helpline, or submit a request through the Mayor’s Public Engagement Unit (PEU) website. A Tenant Support Specialist from PEU’s Tenant Support Unit will follow up with you. PEU’s Tenant Support Unit assists New Yorkers facing landlord harassment, the risk of displacement, or home repair needs.
If your landlord fails to provide essential services, you can file a case in Housing Court to hold them accountable. You may be eligible for rent reductions or other damages.
For issues such as lack of heat, hot water, or other essential services, as well as emergency conditions or needed repairs, you can initiate a legal action known as an HP (Housing Part) proceeding. This process compels the landlord to address the issues, make necessary repairs, and correct building violations.
Community boards are local representative organizations that serve neighborhoods across the city. There are 59 community boards, each made up of up to 50 volunteer members. The Borough Presidents appoint board members from a pool of active and engaged community members. Find your community board here.
Community boards can accept complaints from tenants and serve as advocates for their neighborhoods. While they do not have the authority to direct any City agency or official to take specific actions, they are often effective in addressing and resolving the issues they handle.
Reach out to a Tenant Advocacy Group or legal aid organizations that can provide free or low-cost assistance, such as:
Met Council on Housing: The Metropolitan Council on Housing is a tenants’ rights membership organization in New York City that operates under the motto “housing for people, not profit.” They provide a range of tenant-assistance services, including a tenants’ rights hotline and a walk-in clinic. These services are free and available to all NYC tenants, serving thousands annually.
Legal Aid Society: The Legal Aid Society offers free legal representation to low-income New Yorkers on a variety of issues, including housing, immigration, and criminal trials. Their services are aimed at protecting the rights of underserved communities.
Asian American Bar Association of New York (AABANY): AABANY’s Pro Bono & Community Service Committee (PBCS) organizes free legal clinics that are open to all members of the community. These clinics are held in Manhattan, Queens, and Brooklyn. Check their pro bono service calendar for upcoming dates and locations of the clinics.
Asian Americans for Equality (AAFE): AAFE is committed to advancing racial, social, and economic justice for Asian Americans and other marginalized groups. They believe that housing is a human right and offer multilingual counseling services in English, Chinese, and Spanish to help community members secure safe, affordable housing.
Additional tips
By following these steps, you can address and resolve heat and hot water issues effectively while protecting your rights as a tenant in New York City.
Infographics:
- [How to Determine if Your NYC Home Is Rent Stabilized: A Complete Step-By-Step Guide](https://www.documented.info/:locale/articles/30519033232157):In New York City, almost half of all rental apartments are rent stabilized, which grant tenants legal protections in how much rent can go up each year and how long they can rent the apartment.
Basically, the landlord of a rent stabilized apartment is legally prohibited from hiking up the rent or pushing tenants out. Rent stabilized leases can provide peace of mind for many New York City renters.
This guide will walk you through how to figure out if your apartment qualifies for these protections.
Check your lease: If your apartment is rent stabilized, your landlord is supposed to attach to your lease the rent stabilization lease rider. The document informs you of your rights and responsibilities as a rent stabilized tenant.
If you are touring the apartment and haven’t yet signed a lease, don’t forget to ask upfront if it is rent stabilized.
With a rent stabilized apartment, the rent amount might not be a round number (for example, rent might be $2,176.43 instead of $2,100). This happens because at a stabilized apartment, the rent goes up by a percentage every year or every two years, the NYC Mayor’s Public Engagement Unit explains.
You can check out Am I Rent Stabilized, a website that maps properties that are likely to be rent stabilized properties. Most of the time, these buildings have six or more units and were built before 1974. But for a confirmed answer, you must contact Housing and Community Renewal Office of Rent Administration.
Request your official rent history: To be 100% sure if your current apartment is rent stabilized, request the rental history of the apartment. You can do that for free using this link.
When filling the form, under "reason" select "apartment rent history" or "am I rent stabilized?” Both will get you the same result.
Include your first and last name, email address (if you don't have an email address, write n/a), and select the building address, including the unit or apartment number and ZIP code.
Another option is to email rentinfo@nyshcr.org. When requesting a rent history, provide the full address, including the apartment number. Here is a sample of the email you can send:
“Dear Homes and Community Renewal Office of Rent Administration,
I am requesting the rent history for my apartment. Please find the details below:
Property address: [Full street address]
Apartment number: [Apartment number]
Borough: [Brooklyn, Manhattan, Queens, Bronx, or Staten Island]
I am the current tenant and would like to review the rent history to understand my apartment's rent stabilization status and rental history.
Please let me know if you need any additional information or documentation to process this request.”
For phone, call 833-499-0343, listen for the menu option to request your rent history, and stay on the line. You do not need to provide your name or an email address.
If your apartment is rent stabilized, HCR will send you the apartment’s rent history in the mail at the address you shared in your request. If your apartment is not rent stabilized, you will not receive anything in the mail.
Once you receive the rental history, you can contact the Tenant Support Unit by calling 311 and asking for the tenant helpline. They can help determine if you are being overcharged in rent. You can also reach them through their portal, and they’ll send an email back within 20 business days.
Yes, but there's a legal limit to rent increases. The Rent Guidelines Board determines the allowable percentage increase annually.
Under the current guidelines for leases starting between October 1, 2025, and September 30, 2026, rent stabilized apartment leases can include rent increases of up to the following percentages:
If you believe you are in this situation, know there are solutions available. The first step is to file a complaint following this form. Housing and Community Renewal may require your landlord to decrease your rent and give you a refund if they overcharged you.
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- [Flood Safety Tips for New York City Residents](https://www.documented.info/:locale/articles/30409546068253):Here’s what New Yorkers need to know about flood preparation and recovery:
There are an estimated 100,000 basement apartments in New York City — and according to a report by the Federal Reserve Bank of New York, 10% of low-income and immigrant New Yorkers live in areas with basement apartments that are at high risk of flooding, which can be dangerous. If you are someone who has experienced or is worried about flooding, here’s what you can do to make sure you and your family can stay safe during severe storms and floods.
Flood water is dangerous for many reasons — it may carry sewage, mold, and bacteria that can make you sick. And if floodwater comes into contact with electric outlets or wires, it can cause serious injury or even death.
NOAA’s State Climate Summaries forecasted unprecedented warming in New York this century, which means that the state is facing greater sea level rise than global averages, more tidal flood days, and wetter winters with more rain than snow. Even if your apartment or basement has never flooded, stronger storms from climate change mean your risk of experiencing a flood is now higher.
Knowing your flood risk can help you protect your family and prepare before the next storm. Here’s where you can look up your address and assess your home’s flood risk.
If a hurricane is coming, the City may order evacuations in certain zones. Learn your evacuation zone now so you’re not caught off guard. Check at maps.nyc.gov/hurricane or call 311.
Take some time to prepare now, before the heavy rain comes.
When storms are approaching, it is safest to act early. Do not wait until water is rushing into your apartment. At the first signs of flooding, move to higher ground before the basement begins to fill with water.
Be alert to the early warning signs of basement flooding. You might notice:
If you see, hear, or smell any of these signs, treat the situation as an emergency and act swiftly.
If the water begins to rise, do not try to save your belongings. Go to higher ground immediately. As much as possible, avoid walking through floodwaters as just six inches can knock you down. Stay away from outlets, cords, and wires, as water can carry electricity and may shock you.
If water is rising quickly and you feel trapped, stay calm. Move to the highest point you can — stairs, a windowsill, or even on top of furniture.
Call 911 and say you are trapped in a basement (ask for an interpreter if needed).
If escape is possible, open a door or window before water gets too high, but never force a door open against strong water. If you cannot get out, keep your head above water and make your presence known: make noise, shine a light, or bang on walls to help rescuers find you.
Also Read: Surviving the Water: New York City’s Flooding Crisis in the Age of Climate Change
Do not go back into your basement right away once the water drains. Even if it looks dry, hidden health risks and dangers can still be there. Floods can damage electricity, gas, and the structure of the building.
Before reentering your apartment after a flood, be sure to:
Look and listen for warning signs
If you have determined that it is safe to reenter your apartment, protect yourself.
If you experience coughing, rashes, stomach issues, or dizziness, seek medical help immediately.
Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured
Check for signs of mold or contamination when you are inspecting the damage. These can include a strong, musty smell, black or green patches on walls, or damp furniture. Mold can make breathing difficult and can cause sickness, especially for children, older adults, or anyone with asthma or other respiratory illnesses.
If flooding was minor, the water was not contaminated, and everything can be dried within 24 to 48 hours, it’s generally safe to handle the cleanup yourself with proper protection. However, if the water was contaminated, the flooding lasted longer than 48 hours, large areas or structural materials are soaked, or there are health and safety risks such as mold, sewage, or electrical hazards, it’s best to contact a professional flood mitigation company.
Take pictures of all damage before cleaning. These pictures can serve as an official record for future relief and recovery programs and may help you get assistance from the city, your landlord, or your insurance company.
If you rent, notify your landlord about the damage right away and ask what steps they are taking to make repairs. If they delay or refuse, call 311 to request a Housing Preservation and Development (HPD) inspection. If violations are found, HPD may require the landlord to make repairs, and can even perform them and bill the landlord if necessary.
Also Read: Evictions, Apartment Repairs, Rental Application: How to Deal with NYC Landlords
New York City offers a range of free services to support you before, during, and after a flood. If you need general help or information, call 311. You can ask for help in your language, and you will be connected to the right city services for housing, shelter, or emergency needs.
For immediate shelter and emergency supplies, you can reach the American Red Cross of Greater New York at 877-733-2767. They can help you procure temporary shelter, food, and clothing if your home is unsafe or otherwise inaccessible.
For housing and tenant support, you can contact the Legal Aid Society at 212-577-3300 or Make the Road New York at 718-418-7690. Both offer free help to immigrants and tenants.
For food and some other basic needs, find the nearest food pantry or soup kitchen through the Food Help NYC map by entering your ZIP code.
Infographics:
- [Everything You Need to Know About Fire Safety and Rental Rights](https://www.documented.info/:locale/articles/22442901806877):In New York City, tenants have rental rights that guarantee the safety and quality of their housing. The law requires landlords to provide a safe, well-maintained structure with fire safety measures that is also secure, free of vermin, leaks and other hazards. Tenants are also protected from discrimination and harassment, as well as from eviction without proper procedure.
Here is a city-backed guidance about how to protect yourself as a tenant.
Rental Rights to a Smoke Detector/Alarm
Before signing a lease, you must inquire about the location of the smoke detectors located in the apartment. By law, your landlord must install an approved smoke detector in each dwelling unit. The detector must be fully functional and the sound must be easy to hear. According to a National Fire Protection Association report, “the risk of dying in reported home structure fires is 55 percent lower in homes with working smoke alarms than in homes with no alarms or none that worked.”
Additionally, at least one smoke detector must be in each apartment within ten feet of each sleeping room.
Carbon Monoxide Detectors
Owners of Class A and Class B Multiple Dwellings, apartments that consist of bedrooms, kitchens, bathrooms, and one- and two-family homes (non-owner occupied) are required to install carbon monoxide detectors.
Carbon monoxide (CO) is an odorless and colorless gas that is responsible for 430 deaths in the U.S. each year, with approximately 50,000 people visiting the emergency room due to accidental poisoning. Some of the sources for CO to escape might be gas fires, boilers, central heating systems, water heaters, cookers, and other fires that use gas, oil, coal and wood.
CO intoxication is preventable. While the law requires your landlord to install functional CO detectors, it is your responsibility as a tenant to test it once a month and replace the batteries at least twice a year.
Can I Request Window Guards?
In all buildings with three or more apartments, New York City law requires that building owners install window guards if a child age ten years or younger lives there or if the tenant or occupant requests window guards for any reason.
In addition, building owners must send notices to tenants every January to ask if children ten years or younger are living in the unit or if the tenant would like to request a window guard. If a landlord fails to comply, the city will fine them.
Also read: FASTEN: Rental Assistance for Tenants Facing Housing Insecurity in New York
What is Lead Poisoning?
Lead build-up and poisoning can occur due to years of exposure to dust, chips, or peeling lead-based paint. It is the owner’s responsibility to fix any damages in the home. The tenant must inform the landlord of any peeling paint (also check your ceiling) or hazardous conditions and ensure they are taken care of. If you feel the problem was not fixed, call 311.
You can also request a free home assessment for lead hazards if all of the following are true:
Entrance Door Locks, Intercoms, and Lighting
Buildings with multiple apartment units must have self-locking doors at all entrances to ensure the safety of the tenants and prevent break-ins. Additionally, for structures with more than eight dwellings, there must be a two-way intercom system that allows individuals to buzz open the entrance for visitors from their unit.
All hallways, stairs, and entrances must also be well-lit. A tenant can add additional locks to their door but must provide a copy of the key to the landlord if requested.
Can my landlord charge late fees?
A landlord can only charge a late fee if the payment is received five days after it is due. The amount must be 5% or $50.00, whichever is less.
Can my landlord increase rent during renewal?
For non-regulated units, if the increase is more than 5%, they must provide written notice in advance, depending on the time they have lived there.
If more than two years: 90 days in advance
If more than one year but less than 2: 60 days in advance
Less than a year: 30 days in advance
Rent-stabilized tenants: The maximum increase must be based on the guidelines issued by the Rent Guidelines Board or on a specific ground outlined in the Rent Stabilization Code.
Rent-controlled tenants: A landlord is limited to increasing a rent-controlled tenant’s rent by the average of the five most recent Rent Guidelines Board annual rent increases for one-year lease renewals, or 7.5% (whichever is less).
Also Read: ‘Not Happening in White Communities’: The Data Behind NYC Fires
What is Rent Control?
Rent control applies to residential buildings constructed before February 1947 in New York City and certain parts of Albany, Erie, Nassau, Rensselaer, Schenectady, and Westchester counties. It limits the rent an owner may charge for an apartment and restricts the right of the owner to evict tenants. For an apartment to be rent controlled, a tenant or a lawful successor must have been living in the apartment continuously since July 1st, 1971 – sometimes since April 1, 1953.
How Do I Know If My Apartment is Rent Stabilized?
To find out the rental history of your apartment, if your apartment is rent stabilized, you can inquire about it online by entering your name, address, and a valid email address on the New York State Division of Housing and Community Renewal portal.
Infographics:
- [NYC Housing Navigation Tree](https://www.documented.info/:locale/articles/36575572968733):The Housing Navigation Tool, created in partnership with La Llave (The Key), helps New Yorkers understand their housing options and connect to the right resources. Available in English and Spanish, the tool provides clear pathways for shelter, rental assistance, eviction prevention, affordable housing, legal support, and specialized housing programs.
See links below for one pager guides
Moving to New York City is exciting, but finding an apartment? That’s a whole other adventure — sometimes a frustrating one. Scammers may target newcomers, especially immigrants, because they assume that these people are not familiar with how renting works in NYC. If you know what to look for, you can avoid the traps and find a legit place to call home.
Fake listings: The too-good-to-be-true trap
Ever see an apartment that looks perfect but is somehow way cheaper than anything else around? Gorgeous photos, fancy amenities, and a rent price that feels like a steal? That’s because it is — but not in a good way. Scammers love to copy real listings, post them as their own, and lure in hopeful renters with unbeatable deals. If the rent seems way below market rate or the person listing it refuses to meet you in person, that’s a sign something’s off.
Upfront payment scams: The disappearing deposit
A significant red flag in the NYC rental market are prospective tenants being asked to pay upfront before signing a lease. Scammers often collect security deposits, first month’s rent, and additional fees from multiple prospective tenants, only to vanish without a trace. They create a false sense of urgency, claiming high demand for the unit and pressuring you to pay before viewing the apartment or finalizing a lease. These fraudsters typically request payment through wire transfers, gift cards, cryptocurrency, or other untraceable methods. In contrast, legitimate landlords generally accept checks or direct deposits.
To protect yourself, never hand over cash or use untraceable payment methods before signing a legal lease. A legitimate rental should have a written lease agreement outlining the terms and conditions. Always make sure the lease is official and includes clear details about rent, duration, and responsibilities before making any payments. If a landlord refuses to provide documentation but still demands money, that’s a clear sign to walk away.
Out of town landlord: Paying for a place that is non-existent
Some scammers post listings for apartments that aren’t actually available or don’t exist at all. They’ll claim they’re out of town but insist they can mail you the keys as soon as you send a deposit. That’s the biggest red flag. No legitimate landlord will ask for money upfront before you even see the place. If the person renting the apartment keeps making excuses about why they can’t meet you or show the unit, especially if they pressure you to send money in advance, it’s likely a scam.
Bait-and-switch: The swap trick
Imagine showing up for a viewing, excited to see the place from the listing, only to be told that the apartment is “just rented” or “no longer available.” Then, suddenly, the landlord or broker tries to push you into taking another unit, usually in worse condition or more expensive. This is a classic bait-and-switch scam. It’s a way to lure renters in with great deals and then pressure them into settling for something less desirable. If the apartment looks nothing like the listing or you feel rushed into taking a different place, walk away.
Fake landlords: Do they even own the place?
Not everyone claiming to be a landlord actually owns the property they’re renting out. Some scammers pretend to be the owner, collect rent or deposits from multiple people, and then vanish. Some scammers break into vacant homes, change locks, and pose as landlords. They collect rent from unsuspecting tenants before getting caught by the actual owner. To avoid falling for this, ask for proof of ownership, such as property tax documents or management company details.
The best defense against rental scams is doing your homework. Before getting too excited about a listing, take a few minutes to research the property. A quick Google search of the address can reveal if the same photos are being used in different listings or if there are reports of scams linked to it.
Always see the apartment in person before committing. If you’re not in NYC yet, try to have a trusted friend check it out for you. No legitimate landlord should have a problem showing the place before asking for a deposit. If they refuse, it’s a significant warning sign.
It’s also important to verify who you’re dealing with. If you’re working with a broker, make sure they’re licensed by checking their registration with the New York Department of State. If you’re renting directly from a landlord, ask for proof of ownership. If they hesitate or get defensive, that’s another red flag.
When it comes to payments, always use methods that leave a clear paper trail. Checks or official bank transfers are safest as they can be traced if something goes wrong. Do not pay with cash, Venmo, Zelle, or wire transfers, especially to a personal account. If a landlord insists on these methods, think twice before proceeding.
Reading the lease carefully is also key. Never rely on verbal promises — everything, from rent amount to maintenance responsibilities, should be written in the lease. If anything seems unclear or different from what was discussed, don’t be afraid to ask for clarification before signing.
If you realize you’ve been scammed, report the fraud to NYC’s Department of Consumer Affairs or call 311 to file a complaint. You can also report rental scams to the Federal Trade Commission (FTC), which tracks fraudulent activities across the country.
Local tenant organizations, such as the Metropolitan Council on Housing, can offer guidance and help. If you’ve lost money, consider filing a police report. While it may not always lead to getting your money back, it can prevent the scammer from targeting more people.
To stay on the safe side, stick to trusted rental sources. NYC Housing Connect is a great option for those looking for affordable housing opportunities. Well-known platforms like StreetEasy, Zillow, and Apartments.com tend to have more reliable listings, but it’s still important to be cautious and verify everything. If you’re working with a real estate agent, ensure they’re licensed and registered with the state to avoid shady brokers.
Apartment hunting in NYC can be tough, but you don’t have to fall for scams to land a great place. If something feels off, trust your instincts and double-check everything before committing. Take your time, ask questions, and don’t be pressured into making a rushed decision. With a bit of patience and some wise precautions, you can find a safe and legitimate place to call home.
Infographics:
- [How to Find a Home in New York City with Low or No Credit Score](https://www.documented.info/:locale/articles/26969962612125):Finding housing in New York City can be tough—trying to do so when you’re new to the country, with a low or nonexistent credit score can feel even tougher. But New York State law protects you. Here’s what you need to know about finding and applying for housing in New York if you have low or no credit:
According to New York State Homes and Community Renewal (HCR), if you're applying for rental housing — state-funded or otherwise — a landlord cannot automatically reject you just because you have a low credit score. Landlords and housing providers are required to give you a chance to provide other information and/or documentation to bolster your application.
Let’s break that down even further. By law you cannot be rejected because of your credit score or history if:
You also can't be rejected because of:
Landlords can, however, require that you have a guarantor.
A guarantor is someone who agrees to be financially responsible for a tenant's lease if the tenant cannot meet the rental obligations. This arrangement is common in NYC's competitive rental market.
If a tenant doesn't meet a housing provider’s rental criteria due to limited income, poor credit history, or lack of rental history, a guarantor can help bridge the gap. The guarantor, often a family member or close friend, typically needs to demonstrate strong financial stability, and in New York City that can mean needing to show an income of 80 to 100 times the monthly rent.
Guarantors must provide documentation such as proof of income, credit reports, and tax returns. It's important to note that being a guarantor is a significant commitment; if the tenant defaults, the guarantor is legally obligated to cover the rent and any associated costs.
If you can't provide a guarantor, other options exist. You can offer to pay extra months of rent upfront or offer to pay a larger security deposit. Alternatively, if you don’t have a friend or family member who can act as your guarantor, you can also look into using a guarantor service.
Yes, it’s possible. You can skip a credit check if you can show proof that you paid your rent in full and on time for the last 12 months. Accepted forms of proof can include receipts, bank statements, or signed letters from past landlords.
Yes and no. Housing providers may only reach out to your current or previous landlord to check for evidence of serious lease violations. These can include things like property damage, performing illegal activities, having unauthorized pets or even noise violations.
Even if you had violated your lease in the past, you must still be given a chance to explain your side, especially if the violation(s) were the result of hardships caused by illness, job loss, or the COVID-19 Pandemic.
A landlord cannot charge you for a credit/background check if you already have had one from the past 30 days. If the landlord or housing provider runs their own credit check, they can't charge you more than $20 or the actual cost (whichever is less).
If a landlord tries to reject you based on your credit report, they must first tell you why and give you 14 days to respond or provide additional documents that either prove that there were errors in the credit report or that your financial struggles were temporary.
If you do get officially denied, landlords are required to give you a copy of the credit and background report.
One option is to check out NYC Housing Connect, an online platform where New Yorkers can search for reasonable rental homes across all five boroughs.
Affordable housing listed on the site is regulated to ensure rents remain stable over time. Homes for sale — such as condos, co-ops, and family houses — have price restrictions as well.
Anyone can apply for these housing opportunities regardless of citizenship or immigration status, as long as they meet the specific income and household size requirements for each listing.
Applications are submitted through a lottery system, and certain applicants, like seniors, people with disabilities, and neighborhood residents, may receive priority.
Selected applicants must submit documentation proving their income, assets, and rent history (or opt for a credit check if needed).
NYC Housing Connect also offers free resources like financial counseling through the Ready to Rent program to help users prepare successful applications.
Beyond the protections offered by New York State, there are proactive steps you can take to improve your chances of securing housing:
Infographics:
- [NYC Housing Navigation Tree](https://www.documented.info/:locale/articles/36575552521757):The Housing Navigation Tool, created in partnership with La Llave (The Key), helps New Yorkers understand their housing options and connect to the right resources. Available in English and Spanish, the tool provides clear pathways for shelter, rental assistance, eviction prevention, affordable housing, legal support, and specialized housing programs.
See links below for one pager guides
This guide is adapted from the original HIAS Housing Resource Guide.
Ask yourself:
Use WalkScore to check how easy it is to get around.
Check:
Infographics:
- [Code Blue: Connecting Homeless People to Emergency Shelter in Extreme Cold Weather](https://www.documented.info/:locale/articles/22442914860317):The cold weather hitting New York poses a harsh challenge for the unhoused. As the temperature drops below freezing, a Code Blue weather emergency alert will be enacted, allowing homeless people to access shelters without going through the regular intake process. This guide will provide you with information on finding a shelter under the Code Blue alert.
According to the Department of Homeless Services (DHS), a Code Blue notice is issued when the temperature drops to or below 32 degrees Fahrenheit from 4 p.m. to 8 a.m., including National Weather Service calculations for wind chill values. No unhoused person seeking shelter will be denied during a Cold Blue alert.
Three options will be available for people without housing:
If you are unhoused in need of assistance, please call 311 or 212-639-9675.
Read More: How To Access Emergency Shelter in NYC
According to the Coalition for the Homeless, the following changes are made during a Code Blue alert:
You can call 311 to request outreach assistance, after which a Service Request will be created and assigned to a social service provider or an agency. An outreach team will then be dispatched, encouraging the individual to accept services after assessing for safety.
You can call 911 if you believe the individual is at an immediate risk to themselves or others.
Also Read: New York Announces 60-Day Limit to Stays in City Shelters
The DHS has five service buses across Manhattan, Queens, and the Bronx to offer unsheltered individuals temporary respite from outdoor conditions at night. Staff are on-site to provide help to each person. Here is where people can locate service buses:
Manhattan
Penn Station (34th St. + 7th Ave.)
Closest subway station: A/C/E train to 34 St./Penn Station
Bellevue Hospital (E. 30th St. between FDR Drive + 1st Ave.)
Closest subway station: 6 train to 28 Street Station
Queens
Queens Hospital Center (82-68 164th St., Jamaica, NY 11432)
Closest subway station: F train to Parsons Boulevard Station
Elmhurst Hospital Center (79-01 Broadway, Queens, NY 11373)
Closest subway station: 7 train to 82 Street Station
Bronx
Lincoln Hospital (234 E. 149th St., Bronx, NY 10451)
Closest subway station: 4/5 train to 149 St.-Grand Concourse Station
Infographics:
- [How to Apply for Affordable Housing in NYC](https://www.documented.info/:locale/articles/22442924909853):New York City is one of the most expensive cities to live in the United States. New York City ranks eighth among the top 10 most expensive cities in the country, according to a recent report by Consumer Affairs. The median monthly housing cost in New York City is $1,632, the median annual household income is $67,997, and the median percentage of income spent on monthly housing is 28.8%. Luckily, affordable housing is available in NYC.
To ease the burden of housing costs for low- and middle-income residents, NYC has introduced a series of measures, including subsidized affordable housing lotteries operated by the New York City Housing Preservation and Development (HPD) and the New York City Housing Development Corporation (HDC), low-income housing by NYCHA, and housing for people with AIDS or clinical symptomatic HIV illness, mental illnesses, and other conditions.
This article will introduce you to the affordable housing lotteries by the HPD and HDC, as well as the eligibility requirements for these programs. As a newsroom that serves immigrant communities, Documented has written a comprehensive guide for immigrants. This article is part of the guide.
The concept of affordable housing is based on a household’s percentage of the Area Median Income (AMI), which is determined annually by the federal government. Housing is considered affordable if the cost of housing is about one-third or less of the household income and is subject to regulation to prevent significant rent increases.
To be eligible to apply for affordable housing, you must meet the following criteria:
If you have a disability, are elderly, or live in an administrative district or community board with affordable housing, you may be given priority for some of the affordable units.
Yes. New York City eased the process for applying for affordable housing in 2019. Applicants are not required to provide a Social Security Number or an Individual Taxpayer Identification Number for every adult in the household. Instead, applicants can provide 12 months of positive rent payment history to avoid credit checks. These changes have made affordable housing lotteries accessible to undocumented immigrants.
The tables below provide references for the 2022 AMI and affordable monthly rent in New York City. Find your family size in the left column. Follow that row across until you find how much your family earns per year. At the top of the column where you find your family income, see the percentage of AMI that is associated with your family income.
Source: HPD
Find your percent of AMI in the chart above. Locate your percent of AMI in this chart to see the maximum affordable rent for each apartment size listed in the column under “Unit Size.”
According to the tables above, if your income falls within a certain range, you can log in to the NYC Housing Connect lottery website to search for affordable housing opportunities that match your criteria, register an account, submit relevant materials, wait for the lottery results, and prepare for the interview if you are selected.
After the interview: After the screening interview, you may be approved for the apartment, placed on a waiting list, or rejected. If you receive a rejection letter, you can appeal. See this guide for more information.
Also Read: “NYCHA: How To Apply for Public Housing in NYC”
Infographics:
- [How To Access Shelter in NYC as “New Arrivals”](https://www.documented.info/:locale/articles/22282948912157):By August 2024, over 210,000 migrants have arrived in New York City seeking asylum since the spring of 2022. For many of them, securing shelter is the first and most crucial step toward starting a new life. Under New York City's "right to shelter" law, the city is obligated to provide shelter to anyone in need, including asylum seekers.
However, those classified as "New Arrivals" follow a different process within the shelter system compared to immigrants who have been in the U.S. for a longer time. Additionally, Mayor Eric Adams recently implemented a settlement that significantly reduces the time "New Arrivals" are allowed to stay in shelters. This guide will outline the shelter system options and the time limits available for "New Arrivals."
Any person who has entered the United States after March 15, 2022, is considered a “New Arrival,” and is subject to different shelter system pathways than others who have been in the country for a longer period of time.
Following the closure of the migrant arrival center at the Roosevelt Hotel on June 24, 2025, newly arrived migrants in New York City should now seek shelter and services through the Department of Homeless Services (DHS) system.
Migrants should visit the appropriate DHS intake center based on their family situation or demographic:
These centers provide shelter placement, legal assistance, medical care, and other supportive services.
At the Arrival Center, staff will ask if you have family or friends in the U.S. you can stay with. They may contact these individuals to confirm. You’ll also be asked if you can pay for your own housing. It's important to be truthful, as not cooperating can result in being denied shelter.
If you are a single adult, you have the right to stay in a shelter for 30 days after being placed there by the city for the first time. For young single adults under the age of 23, the initial shelter placement lasts at least 60 days.
Families with children can reapply for shelter placement after 60 days. Pregnant women in their third trimester, along with families with newborns, may qualify for an extension, allowing them to stay until the baby is six months old.
No, shelter placements are based on availability. If you decline the assigned placement, the city will consider it a rejection of shelter, meaning you must find your own housing outside the city's shelter system. However, if the assigned shelter is unsafe or inaccessible due to a disability, they must find you another option.
If the city deems you ineligible, they will provide a written notice in your preferred language. You may be denied shelter if they believe you have another place to stay, can afford housing, or didn’t cooperate with the process. If you disagree with the decision, you can request a review, especially if the alternative housing they identified is unsafe, unavailable, or doesn't accommodate a disability.
Homeless Drop-In Centers
While drop-in centers do not provide overnight shelter beds, they serve as a crucial 24/7 resource, open every day of the year, including holidays. These centers offer immediate, essential services for those experiencing homelessness, such as:
Below are the drop-in center locations across the five boroughs of New York City:
Bronx
The Living Room
800 Barretto St. (at Lafayette Avenue)
By Subway: 6 train to Hunts Point Avenue
Brooklyn
Gathering Place
2402 Atlantic Ave. (between Sackman Street and Jardine Place)
By Subway: A train to Broadway Junction
Manhattan
Mainchance
120 East 32nd St. (between Park Avenue and Lexington Avenue)
By Subway: 6 train to 33rd Street
Olivieri Center for Homeless
257 West 30th St. (between 7th Avenue and 8th Avenue)
By Subway: A, C, E, 1, 2, or 3 train to 34th Street-Penn Station
Queens
Breaking Ground
100-32 Atlantic Ave. (at 102nd Street)
Staten Island
Project Hospitality
150 Richmond Terrace (between Wall Street and Schuyler Street)
These centers provide immediate care and ongoing support, helping individuals navigate the challenges of homelessness with dignity and access to vital resources.
Infographics:
- [When Children Are Afraid Of A Parent’s Deportation](https://www.documented.info/:locale/articles/34397501215901):A version of this article originally appeared at the Minnesota Association for Children's Mental Health. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 4, 2026.
Parents may worry that conversations about deportation will further traumatize their child. However, research shows that when children go through scary things, they are less afraid if they have been prepared about what to expect. Even though these conversations are hard, it is important to start them early.
Some children keep their worries private because they do not want to trouble their parents. Make sure your child knows that you want to hear about their private thoughts. You may say things like:
Your child may hear things that suggest undocumented people are criminals or enemies. It is important that children know their parents are doing their best to be good people. Give them alternative language to understand what it means to be undocumented. We suggest emphasizing that it is an administrative problem. For example:
Even if your child is very young, tell them who will take care of them if you have to go away, what their days might look like at that person’s house, and how you will be able to stay connected from afar. For example:
Children feel safest when their parents find ways to validate their feelings and also stay calm. When you have these conversations with your child, express your feelings in a way that is calm and reassuring. For example:
Complete a family preparedness plan for each child in your family. This example is from Massachusetts; find a version reflecting laws in your state.
Make sure you have completed a form designating a trusted individual or family to care for your child if you are deported. Bring this to a notary public to make sure it is official.
Help your child to build pride in who they are. Immigrant children in the U.S. do best when they are able to navigate U.S. culture while having a strong positive connection to their heritage. You can do this by:
After short separations (e.g., at school pickup), tell your child you were thinking of them, and help them understand you are connected when you are apart.
If your child hears negative language about immigrants or Latino people, validate their feelings of hurt and anger. Then, teach them that the comments are wrong. For example:
It is important for children to have a sense of agency when they are afraid. You may talk to your child about a special “job” they will have if you have to go away, like reading one book a day to a younger sibling, or keeping a journal or drawing pictures about their daily lives that they can share with you someday.
Routines provide security and help your child build their identity. Maintain established family routines (school attendance, meals, bedtime stories, religious services, etc.).
Repeatedly name and describe the people who will keep loving and supporting the child no matter what (teachers, aunties and uncles, pastors, etc.).
Your own mental health closely affects the health of your child. Connect regularly to people and practices that help you to feel well, and consider talking to mental health professionals or other community leaders.
Books can help children know that they are not alone in their feelings. Even better: If you read them together, it shows that you are able to talk to them about these experiences.
Show your child photos of loved ones who live far away and practice sending them “friendly wishes” (e.g., blow kisses at the photo).
Send a photo of your family to the person who may care for your child so your child can send friendly wishes to you if you are separated.
Young children use play to make sense of their feelings and experiences. Joining them in their play can help them communicate with you. Tune in to what is holding their attention and talk more about it. Offer encouragement and praise, and express that you enjoy playing with them.
Familiar songs and voices can help your baby feel safe and connected to their culture. Choose a song to sing with your baby regularly, make a recording of your voice singing it, and share it with the person who may care for your baby if you are gone.
Older children and teens often feel responsibility to care for younger siblings and work at paid jobs if a parent is deported. Make sure they feel capable at these roles — for example, that they know how to take younger siblings to school and clean the house. Teenagers adapt best to stress when they can feel competent and purposeful.
Make sure that anxiety does not get in the way of your child doing what will support their development in the long term: succeeding at school, sleeping well, and building friendships. Make it clear you want them to keep doing these jobs even if you are deported.
Make sure your teenager knows that they are still your child even when their roles change. Use all of the tips from this pamphlet to convey that you are committed to caring for them even if you are not together in person. Repeatedly name the people who will help care for the teen and advocate for them. Express that you want your child to have balance and rest in their life.
Help your teen connect regularly with a mentor, such as a family friend, relative, coach, community leader, therapist, or teacher. This relationship may help provide stability if you are separated.
Try not to describe or show media footage of frightening elements of deportation, like detention centers or forced arrests.
Try not to talk negatively about other groups on the whole (e.g., “Americans,” “Mexicans,” “White people,” “Black people”). As your child keeps growing, it will be important for them to form positive connections with different kinds of people. Emphasize instead that most grown-ups want to help kids, and that all sorts of people can be safe and kind.
Infographics:
- [ICE Encounter? NYC Rapid Response Networks Can Help](https://www.documented.info/:locale/articles/34062142005661):In the current United States immigration climate, raids by Immigration and Customs Enforcement (ICE) are becoming more common. While it’s scary to think that ICE could stop, try to question, or even detain people close to you, it’s important to remember that you are not alone. There are many people in communities across the U.S. that want to help.
Community Rapid Response Networks have been created to connect you to organizations, attorneys, and community members that are offering their services to help in emergency situations with law enforcement.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated February 2026. A version of this article originally appeared at ImportaMi.com.
Hotlines
Most rapid response networks have a phone number that you can call. You can call the number to report ICE presence in your community, to tell them that ICE has stopped you and you need help, or to ask for help connecting to local legal resources.
Community observers
Community observers show up at the site of an ICE interaction or arrest. They take notes and document the interaction with the goal of helping you with your legal court case. Your attorney could find any information about the interaction useful (such as the ICE officer badge number, what they say to you, if your rights are being respected, etc.) to represent you in court as best as they can. Community observers are usually U.S. Citizens that can help collect this information for you without fear of being detained.
Legal assistance
If you are detained by ICE, many Rapid Response Networks have networks of local pro bono or low-cost attorneys. They can try to connect you with legal assistance to help you with your case.
Emotional support
Rapid response networks can connect you with trained community members that can act as accompaniment teams. Accompaniment teams are U.S. Citizens who can safely go with you to the court or to other meetings with law enforcement. They are not attorneys and they can’t give you legal advice, but they can make the experience less scary by being there with you. They can also offer support and accompaniment to your family members if you are detained.
Rapid Response Networks are growing, and more and more are being created. If you don’t see a Rapid Response Network near where you live, it might be worth checking with your local community center or doing an online search to double check.
New York State Immigration Hotline
1 (800) 566-7636
Immigrant Defense Project
(212) 725-6422
Hands Off NYC ICE Hotline
(229) 304-8720
The Legal Aid Society
(844) 955-3425
Mayor's Office of Immigrant Affairs Immigration Legal Support Hotline
1-(800) 354-0365
Rapid Response Legal Collaborative
Fill out this form to contact
Rockland Rapid Response Network
(845) 510-5012
Ulster Immigrant Defense Network
(845) 293-3423
Infographics:
- [Five Things To Do if a Family Member Is Detained by ICE](https://www.documented.info/:locale/articles/27193331513501):Aaron Reichlin-Melnick, senior fellow at the American Immigration Council, emphasizes the importance of getting legal help early. “Some individuals, when detained, are held in immigration detention centers, while others may be released. Some have prior immigration histories that could lead to immediate deportation, whereas others have never had any contact with ICE before and are simply placed into immigration court proceedings. Every case is different — this is exactly why it’s so important to speak with a lawyer to understand the risks and possible outcomes specific to each person’s situation.”
This guide outlines five key steps to help you navigate this difficult process and support your loved one.
Legal support is essential. Always ensure any attorney or representative is licensed and trustworthy. If your loved one is detained in New York City and cannot afford a lawyer, free legal services are available through the New York Immigrant Family Unity Project (NYIFUP).
You can also reach out to these reputable organizations:
ICE operates an Online Detainee Locator System (ODLS) to help families find out where someone is being held. You can search by:
Helpful tips:
Here’s a full guide on how to use the ICE Locator.
Once you locate your loved one, contact the detention facility to ask about communication options. Some centers allow in-person visits, while others only permit video calls. Each facility has its own rules, including how to set up a phone account so your loved one can reach you.
If you’d like to send money for personal needs or extra food, ask the detention facility how to contribute to your loved one’s commissary account.
In most cases, you are not allowed to bring physical items like clothes or food, since detention centers provide these directly. However, items such as legal papers, books and letters may be allowed depending on facility rules.
Prepare and keep copies of essential documents that may be needed for legal defense. Having these ready can help your attorney build a stronger case.
These include:
Being detained by ICE does not mean automatic deportation. Many individuals are placed into immigration proceedings and may be eligible for bond. “There is an immigration court process that the government has to go through to get a removal order. Just because someone is detained does not necessarily mean they are going to be deported,” said Reichlin-Melnick. “Individuals with no criminal record generally have the right to seek their release on bond or bail.”
If you're a non-citizen and a parent or someone who is caring for a child, and you're worried about being detained or deported, it’s important to plan ahead. Hasan Shafiqullah, supervising immigration attorney at The Legal Aid Society, recommends taking proactive steps.
The Legal Aid Society’s guide suggests:
These measures can ensure your child is cared for by someone you trust if you’re no longer able to. To learn even more, check out our guide on how to prep your finances and arrange for childcare if you fear being deported by ICE.
Finally, rely only on trusted sources of information. Misinformation spreads quickly on social and messaging platforms and can cause unnecessary panic.
“Right now we are seeing rumors and information passing along on WhatsApp and other sources. Sometimes those are correct, sometimes they’re wrong,” warns Reichlin-Melnick. “Find a trusted source about immigration enforcement in your local community — someone who clearly knows what they’re talking about — and maybe follow that person.”
Infographics:
- [What to Do if Your Boss or Landlord Threatens to Report You to ICE](https://www.documented.info/:locale/articles/25689329854493):What to know about threatening to report undocumented immigrants to ICE:
Threatening to report someone to U.S. Immigration and Customs Enforcement (ICE) as a form of intimidation or retaliation is illegal, especially in New York, where strong worker and tenant protections exist.
Employers and landlords cannot use immigration status to threaten, harass, or exploit individuals. In many cases, these actions violate state and federal laws, including labor laws and fair housing protections.
NYC has a law that makes it a Class A misdemeanor to verbally or in writing threaten to report someone’s immigration status to ICE. The offense is punishable by up to 364 days in jail and a $1,000 fine.
The law could also provide a potential pathway to legal status, according to Razeen Zaman, director of immigrant rights at the Asian American Legal Defense and Education Fund. Undocumented immigrants who experience such threats may file a police report, which could help them qualify for a U visa, a designation for crime victims that may eventually lead to a green card.
However, she noted that the law does not prevent someone from reporting an undocumented immigrant to ICE, only from using the threat as a form of coercion or intimidation.
If your employer or landlord threatens to report you to ICE, you have rights regardless of your immigration status. Here’s what you should do:
Filing a complaint against your landlord or employer does not require disclosing immigration status, and agencies like the NYC Commission on Human Rights have pathways for people to report violations anonymously. These agencies investigate claims, warn landlords and employers about legal consequences, and can impose fines or take further legal action if the harassment continues.
Although the law prohibits retaliation against tenants or workers who file complaints, undocumented individuals may still fear exposure. Seeking legal advice from trusted organizations can help ensure that taking action does not put an undocumented immigrant at risk of deportation and, in some cases, may even open pathways to protections like a U visa.
For legal assistance, you can reach out to:
These organizations provide free or low-cost legal support and can help navigate tenant and workplace protections for undocumented individuals. Consulting with an immigration attorney is also recommended for personalized guidance.
If you cannot afford a lawyer, look for local nonprofits or legal aid organizations that offer pro bono services.
Threats of immigration enforcement are often used to intimidate people into silence or compliance. Knowing your rights and seeking legal support can help protect you. If you or someone you know is facing this situation, reach out for assistance immediately.
Infographics:
- [How To Prep Finances, Childcare and More If You Fear Being Deported or Detained by ICE](https://www.documented.info/:locale/articles/25335483457437):What to know about getting your affairs in order if you are at risk of being detained:
If you or your loved ones are worried about immigration enforcement, preparing now can help protect you and your family. This guide explains the steps you can take to stay safe, protect your rights, and make sure your family is cared for in case of an emergency.
Keep all critical identification, immigration forms, and personal documents in a safe and accessible location. Make copies and share them with a trusted person. These documents can make a difference if you are detained and need legal assistance.
Store original identification, including passports, driver’s licenses, and state IDs, along with any immigration papers such as applications, notices, or letters from immigration authorities. If you have court records related to criminal or immigration cases, keep them safe as well. Birth certificates, marriage or divorce certificates, Social Security cards, and school and medical records for children should also be stored securely. Having these documents readily available can help ensure swift legal support and smooth transitions in case of an emergency.
Even if you are not currently facing legal issues, speaking with an immigration lawyer can help you understand your rights and prepare for the future, which could include adjusting your status. Many nonprofit organizations offer free legal help but be cautious of scammers who charge high fees and make false promises. If you have plans to travel outside of the country, speak to a lawyer beforehand about the risks you could face when interacting with ICE when you try to reenter.
If you decide to hire a lawyer, ensure they are licensed. Always have a written contract in a language you understand, and never permanently hand over your original documents. If you need to make payments, request receipts and use checks or money orders instead of cash. Before making significant legal decisions, getting a second opinion can provide added security. Being informed about your rights before a crisis occurs can help protect you from exploitation and ensure you make the best decisions for your future.
If you are detained, you should ask to immediately speak to a lawyer.
Carry with you a written record of essential medical information. This should include your doctor’s contact information, a list of any medications you take and their dosages, and details of any known allergies or chronic conditions.
If you trust someone to access your medical records, consider signing a HIPAA form to allow doctors to share information with them. This can be helpful if you are detained and need medical care but cannot communicate your needs.
If you have children, it’s critical to have a plan in place in case you cannot care for them. Choose a trusted person who can step in if necessary. Discuss the plan with them in advance to make sure they agree. Share this alternative emergency contact with your child’s school.
Make sure your designated caregiver knows your child’s school name, address, and contact information. They should also be aware of any medical conditions, medications, or allergies your child has. Give this person emergency contact information for other trusted relatives as well.
Store your child’s birth certificate, school records, and medical papers in a safe place your emergency caretaker can access.
To provide legal authority for someone to care for your child, you may want to explore legal options. A special power of attorney gives a trusted person temporary authority to care for your child and can be canceled anytime. Guardianship is a more formal legal arrangement, usually handled in Family Court, that allows someone to make important decisions on your child’s behalf. This option can be more complicated to undo, so consult a legal expert before proceeding.
If you are detained, someone you trust may need to manage your finances to keep up with bills and necessary expenses. A power of attorney for financial matters allows a trusted person to access your bank account, pick up your paycheck, pay bills, and use your money for essential expenses like rent or legal fees. Consulting a lawyer or financial expert can help you set this up properly.
At all times, carry a small card or piece of paper with important information written down. Include the names and phone numbers of trusted family or friends, the contact details of any lawyer who has agreed to help you, and the contact information for your child’s school if you have children. Write down your doctor’s name and any necessary medical details.
Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts
Do not rely only on your phone, as you may not always have access to it. Keeping this information written down ensures you can reach the people who can help you in an emergency.
Taking these proactive steps can help protect you and your loved ones during uncertain times. Being prepared ensures you have the necessary resources to assert your rights, secure your family’s well-being, and navigate emergencies more confidently.
Infographics:
- [Reporting Abuse and Locating Someone in Immigration Detention.](https://www.documented.info/:locale/articles/22212081211165):
This document is for informational purposes only and is not a substitute for legal advice from a qualified attorney.
If you have an adult family member in immigration detention or think your friend or family member may be in detention, you can search for them using the ICE Online Detainee Locator System. You can also contact ICE by phone to inquire if the individual is detained: 1-888-351-4024 (Monday to Friday 8:00am-8:00pm EST).
To search for individuals in detention, you will need their A# or their Full Name, Date of Birth and Country of Origin. If a person is in ICE detention, the ICE Online Detainee Locator will tell you which detention center they are in.
The Freedom for Immigrants National Detention and Abuse Reporting Hotline (209-757-3733) for help connecting with individuals in detention, to report any exploitation or abuse within detention centers, to help connect individuals in detention to legal resources and volunteer support networks, and to seek support with paying bond (a “bond” is a payment that is sometimes required by the government as a condition of release from
Infographics:
- [Supporting Children After a Parent's Deportation or Detention](https://www.documented.info/:locale/articles/34398061520413):A version of this article originally appeared at the Minnesota Association for Children's Mental Health. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 4, 2026.
The deportation of a parent can be a very stressful and frightening event for a child of any age. Children may show mental health and behavioral challenges as they process the separation and adjust to the change in their lives. This document was prepared by child mental health professionals, and it describes ways to support healthy development and resilience for children in this difficult situation. It is intended for children's primary caregivers, along with other supportive adults, like teachers and neighbors. You may also reference this document.
Children feel the safest when the adults around them can regulate their own emotions well. Make sure that you take good care of yourself during this transition by relying on your support network, processing your feelings with other adults, and using your coping skills. That way, you are more likely to be calm when you talk to the child.
A parent's deportation can make a child feel like the world is an unsafe, unkind place. One of the most important things you can do for a child in this situation is to help them trust that their basic needs will be met. If they have moved to a new home, make sure they know where they are sleeping, how to get a cup of water, and where to find snacks.
Children may have anxiety about their own safety and their family's safety. Show them all the things you do to keep them safe and healthy, like wearing seatbelts and brushing their teeth. Older children and teens may appreciate knowing what their communities are doing to protect people from deportations and learning what they can do to stay safe.
Help the child connect to familiar, safe people, like teachers, relatives, and pastors. Try to maintain the same routines the child had before the parent was deported. For example, regular meal times can help the child know that they do not have to worry about having enough to eat. Regular bedtimes help their brains heal from stress.
When you talk to a child about their parent's deportation, start by relaxing your own body and voice. If a child sees that you can handle your own feelings, they know that you can handle their feelings as well.
It is important to start conversations by learning what a child already understands and believes about deportation. This approach lets the child guide the conversation, helps you meet them at their developmental stage, and avoids introducing new fears. Sometimes, children have heard things that are not true, and you may need to correct their beliefs.
One of the main ways that children share their thoughts and feelings is through play. When you pay attention to a child's play, you learn what they are thinking about the world, and you also show them that you care about their thoughts and feelings. Some common themes that children may play about after a parent's deportation are arrests, jail, punishment, family separation, and families finding each other again.
While a child is playing, give them your full attention and narrate what you see them doing ("Oh, the mommy bear is looking for her baby bear!"). You do not need to ask questions or explain things to the child while they are playing; you help them the most when you just pay attention, listen, and accept their thoughts in play.
Many children keep their difficult feelings silent until a grown-up gives them permission to talk about them. Even if the child seems okay, try helping a child label and name their own feelings. Emphasize that all feelings are normal and okay. You can say things like:
It can be hard to describe deportation to a child, but it is still important to help them understand what has happened. Being honest in age-appropriate ways can help strengthen the child's trust in the adults around them. Most importantly, children need to know that their loved one did not want to leave them behind.
It is important for children to understand that their parents are trying hard to be good people. When you talk with children about deportation, try not to describe the parent as a "criminal". Instead, use language like this:
Young children often blame themselves for bad things that happen. Reassure children that nothing they did or didn't do caused their parent's deportation.
You can be a supportive listener even if you do not have to have all of the answers to their questions. If a child asks when a parent will return, or why agents targeted them, you can reply, "I don't know. I promise to tell you if I find out more". Remind the child that they can keep asking you questions as often as they need to.
Try to promise only what you know is true. Instead of promising that no other loved ones will be arrested, promise the child: "You will always have adults around you who do their best to take care of you. You will always be so loved and so important".
Find age-appropriate books about deportation, previewing them before sharing them with children. Plan a time to read when you can support a child's emotional response during and after reading together; bedtime may not be the right time. Follow the child's lead while reading, allowing for repetition, questions, skipping parts, or reading the ending first if a child needs to know what happens. Offering comfort and physical closeness when reading (hugs, snuggles, etc.) can help a child feel loved and safe.
Many children show some difficult behaviors after a parent is deported, such as acting aggressively or struggling to follow rules. Help them identify the feelings underneath their behaviors and find other ways to take care of these feelings.
Other children may show regressive behaviors. They may act like a younger child, or seem to "lose" skills that they had before, like toilet training or impulse control. Some children become more scared of separation from caregivers. This is a very common response, and it is temporary. Be patient towards the child, and do not make them feel ashamed for acting younger. Keep up age-typical expectations in all the ways the child is able to (e.g., clearing their plates, doing homework, etc.), but be flexible as well. For example, a child may need to share a bedroom with an adult for a while in order to feel safe at night.
Support positive ways to express difficult feelings. This can include play, writing, active movement/exercise, art, and music.
Some children are well behaved after a parent's deportation, but they are feeling difficult feelings on the inside. Let them know it is okay to share sadness, anger, and fear.
Work with the child to put up photos and other reminders of the parent. If you have videos or recordings of the parent's voice, offer to listen to them with the child.
Read books like The Invisible String, No Matter What, and The Kissing Hand that help the child understand how they are still loved even when their loved one is far away.
Support the child in staying close with the parent from afar. Set up phone calls, video calls, and letters with the parent if possible. Meanwhile, help the child feel connected in their heart. Ask questions about the parent, help the child share or draw about positive memories with them, or pray for them together if this is a part of the child's tradition. Remind the child of all of the things the parent loves about the child.
Young children often think that their parents control everything about the world. In fact, some may think that their parents wanted to go away. They may need reassurance that some things were out of the grown-up's control and the parent did not choose to leave them behind.
After children go through difficult experiences, you can help them stay healthy and develop well using these simple supports:
Mental health providers like therapists and school counselors can help children with these needs.
Perhaps the most important resource for children who have been through a stressful experience is a stable caregiver. Taking good care of yourself will make it easier to respond well to the child's needs each day.
Above all, it is important to stay hopeful about the child's future. The most common response to trauma is recovery. In fact, after going through very difficult events, most children are doing quite well a few years later. The child you are caring for has a bright future. Whether you are in this child's life for a short time or a long time, the safety, stability, and love you offer now will support their thriving for the rest of their lives.
Infographics:
- [Additional Resources for Life After Deportation](https://www.documented.info/:locale/articles/33170805691421):Rebuilding life after deportation can feel overwhelming emotionally, financially, and socially. Below is a collection of additional trusted resources to help you or your loved ones navigate the transition, reconnect with support networks, and begin planning next steps.
Beginning to Heal After Deportation: A guide on coping with trauma, reconnecting with family, and managing emotional stress after removal.
Deportation to Guatemala: What to expect upon arrival, documents needed, and immediate support organizations.
Deportation to Honduras: Safety tips, reintegration programs, and important government contacts.
Deportation to Central America: General guidance for navigating return to Central American regions, including housing, employment, and rights.
Deportation to El Salvador: Explains arrival procedures, emergency assistance options, legal and medical resources, and steps for rebuilding stability after return.
This resource section draws from the work of organizations committed to supporting migrants and deported individuals. Special thanks to:
- [Sending Mail and Money to Loved Ones in ICE Custody](https://www.documented.info/:locale/articles/32251087926813):
If your family member has been detained by Immigration and Customs Enforcement (ICE), you can send them mail, money, their legal documents and limited items. However, the rules are strict and vary by facility. This guide explains what you can and cannot send and how to do it properly.
The first thing to know is that each detention facility has different procedures. You must contact the specific facility where your loved one is detained to understand how to get in touch with them.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated December 2025.
Once you know where your loved one is detained, you can get more information about how to send mail, money, legal documents or schedule a visit because every facility has different rules.
Visit ICE's official website for detention facilities. Use the search tool to locate the relevant detention center.
Click through the tabs to get the general number for the ICE detention facility. You can call this number to confirm mail and money deposit procedures if the detainees have access to tablets that they can use to contact their outside supporters.
After locating the detention center, you can schedule calls or visits. Some facilities offer in-person visitation, while others may only permit video visits. If you do not have status, it is suggested that you do not visit a loved in custody.
If you are worried that your own immigration status puts you at risk when interacting with ICE, consult with an attorney.
Also Read: How to Use ICE’s Detainee Locator System
You should not send cash or personal checks directly to a loved one. There are a few other options for getting money to someone in ICE detention so that they can purchase limited goods, stamps and food. You must confirm with each facility to understand which of these methods they accept.
The required information for all letters are the detainee's full legal name, the last four digits of A-number and the sender's complete name and return address. Check with each facility to ensure that you are addressing the letter to your loved one correctly.
Also Read: Lost Your USCIS A-Number? Find It With This Guide
People in ICE detention can send as many letters as they like, though they have to pay for postage themselves. The ICE facility may provide paper, writing instruments and envelopes free of charge. Indigent detainees, which ICE defines as someone who has less than $15 balance in their account, are given a limited number of stamps per month.
There are additional instructions for sending confidential or legal documents. Check with the ICE facility to ensure that these can be delivered securely. If you are sending them a passport or other official document, it is recommended to send copies to the ICE detention center rather than an original.
To send packages of items, call the ICE facility first to get approval. Only send what's specifically approved. Some facilities may not accept packages at all.
Packages and letters will be opened and inspected for contraband. ICE officials should only open legal mail in the presence of your loved one. Keep records of all money transfers and important correspondence.
Approved items may include:
Prohibited items may include:
Essential travel items may include:
You can only send travel items if your loved one is being deported from the U.S. The items must be approved by an official at the ICE detention center and are limited to one small piece of luggage, typically 40 pounds maximum.
Infographics:
- [Explainer: What is Power of Attorney?](https://www.documented.info/:locale/articles/25335176234909):
What you need to know about power of attorney:
Approximately 250,000 immigrants have been ordered deported by New York immigration courts over the past 25 years, according to exclusive data obtained by Documented. To prepare for a potential deportation, some undocumented migrants are taking steps to protect their families and finances.
One option is a power of attorney (POA), which allows a designated person to manage financial matters on their behalf. While a POA may not be necessary in every case, here’s what you need to know about its purpose and how it works.
A power of attorney (POA) is a legal document that appoints a person, known as the agent, to act on behalf of another individual, the principal, when they are unable to do so themselves. While often used when a person becomes unable to make decisions due to age or a medical condition, a POA can also help immigrants manage their financial affairs if they are detained or deported.
For example, a POA could allow the agent to transfer funds and make withdrawals from a bank account while a migrant is in detention. These funds can be used to pay fees for legal representation, cover rent payments, and support family members.
Whether you need a POA depends on your circumstances. If you have a co-signer on your bank account, a POA may not be necessary. However, if you own property and need someone to sell it after deportation, a POA could be essential.
A POA may also allow an agent to withdraw funds or transfer money from U.S. banks after deportation. However, if your bank permits account management from outside the U.S., a POA might not be needed.
It's best to assess your situation individually.
A notary public can be hired to travel to a detention center to meet with an incarcerated person. Each facility has its own protocols and may require prior approval for a visit.
Once you have established that a POA is necessary, and have spoken with someone you trust to be your agent, you can proceed to create the legal document.
New York State offers a Statutory Short Form POA, which includes the required information to grant authority for real estate transactions, banking transactions, business operations, and more. Individuals may also customize their POA as needed.
The principal and the agent must both sign the document in front of a notary public. The agent’s authority takes effect after they sign in front of the notary public. In New York, a POA cannot be done remotely.
Filling out a Power of Attorney is free and most governmental agencies have instructions in the form about how to fill them out. To validate the POA, however, you will need the signature of a public notary which costs $2 per signature in the state of New York. If the notary traveled to you, the cost might be higher.
If you hired a lawyer or notary to create a custom POA, the cost can range anywhere from $150 to $500. It is best to inquire before starting the process.
Yes. According to the statutory short form, “you can revoke or terminate your Power of Attorney at any time for any reason as long as you are of sound mind. If you are no longer of sound mind, a court can remove an agent for acting improperly.”
Once revoked, you must also notify any agency or third party that has interacted with your agent.
No. A POA does not grant the agent authority over immigration matters, like attending immigration hearings as a legal representative or filing forms on their behalf.
A POA can be used to help secure legal representation from a DOJ-accredited immigration lawyer.
Infographics:
- [ICE vs. Customs and Border Protection: What Immigration Law Enforcement Does](https://www.documented.info/:locale/articles/33416602261661):As immigration raids continue to increase in the U.S., you may see different law enforcement agencies conducting arrests. This guide explains the differences between the federal agencies tasked with immigration enforcement with recommendations for people who may encounter agents in New York City or nearby areas.
Not every law enforcement officer you encounter is allowed to enforce immigration law. In NYC, local police generally cannot arrest someone based on their immigration status. Additionally, bounty hunters are also not allowed to enforce immigration law and make arrests. However, they can use digital tools to track and surveil people and then provide ICE with that information.
Also Read: What Is The Difference Between ICE and Police?
ICE is an agency that falls under the umbrella of the Department of Homeland Security. It was created in 2003 and has three branches: Homeland Security Investigations (HSI), Enforcement and Removal Operations (ERO), and the Office of the Principal Legal Advisor (OPLA).
While most of the arrests and raids are conducted by ICE officers who are part of the ERO division, sometimes HSI agents also conduct arrests. ICE officers often wear vests that say the words POLICE/ICE on them, or if they are part of the HSI division, their clothing will indicate that.
ICE Enforcement and Removal Operations (ERO) officers knock on a door in NYC. Photo: USCIS.
When interacting with ICE agents, remember that you have rights. Whether you encounter agents in a public space or in your home, you have rights that you can assert.
The Customs and Border Protection (CBP) agency and its U.S. Border Patrol fall within the umbrella of the Department of Homeland Security. The agency is responsible for patrolling the border and other ports of entry.
CBP officers are normally only encountered when arriving at the airport or driving through the US-Mexico or US-Canada border; however, they are legally allowed to conduct searches of people, cars, and other vessels that are within 100 miles of a coastline or border. New York City is within the 100-mile border zone.
If you encounter a CBP officer, you have rights you can assert. Similar to when you encounter an ICE officer, you have the right to remain silent and refuse to answer questions without a lawyer present. For more detailed information and case-specific scenarios regarding CBP interactions, check out this guide by the ACLU.
Infographics:
- [Know Your Rights: Immigrants and ICE in Public Areas](https://www.documented.info/:locale/articles/32601732151837):
As immigration enforcement arrests are increasingly being conducted in public spaces like sidewalks and open streets, it is important to understand your rights and how to exercise them as an immigrant or migrant. This guide describes examples of public spaces and what to do if you encounter agents with United States Immigration and Customs Enforcement (ICE) or Customs and Border Protection (CPB).
Open spaces like parks and sidewalks are considered public spaces, as are dining areas in restaurants, the MTA subway platform, supermarkets, and retail stores. ICE and CBP agents do not need a warrant to enter and make arrests in these areas. If you encounter them, however, you have rights you can assert.
You have rights, regardless of your immigration status. These are a few of them and how to exercise them if you interact with ICE or CBP in public or mixed spaces.
If an ICE agent approaches you and starts questioning you, do not run or panic. Calmly ask “am I free to go?” If the officer says yes, you can walk away.
If an ICE agent says you are not free to go, you have the right to remain silent. You can assert this right by saying you will not answer any of their questions.
You have the right to an attorney. You can state that you will not answer any questions without an attorney present, including the question of whether or not you are a citizen.
You have the right to refuse to be searched. You can assert this right by saying you do not consent to a search.
You have the right to refuse to sign any document. You can assert this right by saying you will not sign anything without the presence or support of a lawyer.
You have the right to remain silent if they ask you for documentation. However, if you do have proof of citizenship, lawful residence, or temporary status, you may decide to show them these documents.
If you or a loved one is detained by ICE, or you witness an ICE interaction, you can get help by calling a hotline:
Infographics:
- [What Is The Difference Between ICE and Police?](https://www.documented.info/:locale/articles/25254207252893):
What to know about the difference between ICE and police:
This is what immigrants need to know about the role of the New York Police Department in immigration enforcement so they better understand their rights and how to protect themselves if either kind of officer questions them.
U.S. Immigration and Customs Enforcement (ICE) is a federal agency under the Department of Homeland Security (DHS), created to enforce immigration laws and protect national security.
ICE agents usually wear plain clothes or tactical gear with insignia that reads ICE, DHS or ERO (Enforcement and Removal Operations). They carry badges that identify them as agents of these agencies.
Also Read: ICE At The Door? How Noncitizens Should Talk to Immigration Officers
ICE has the power to:
ICE does not have the authority to enforce state and local laws unrelated to immigration. The agency must obtain warrants to enter private properties or conduct certain enforcement actions. ICE cannot compel local law enforcement agencies to assist with immigration enforcement if they choose not to cooperate.
The NYPD is responsible for enforcing New York state and city laws and ensuring public safety. It does not enforce federal immigration laws. Since Trump took office, the relationship between the NYPD and ICE has remained unchanged.
In accordance with city and state laws, NYPD continues to work daily with federal law enforcement agencies, including ICE, on a wide range of criminal investigations, however, "the NYPD does not enforce federal immigration laws or participate in immigration raids," a spokesperson with the Office of the Deputy Commissioner, Public Information, told Documented.
Calling 9-1-1 does not put the caller at risk of being reported to immigration authorities.
NYPD officers wear standard police uniforms with "NYPD" insignia. They carry badges and identification cards that clearly state they are part of the New York City Police Department."
NYPD has the power to:
The NYPD cannot detain individuals solely for immigration violations or transfer them to ICE custody without a judicial warrant. The NYPD is prohibited from asking about or sharing individuals' immigration status unless it is directly relevant to a criminal investigation.
ICE agents sometimes misrepresent themselves as police or probation officers, using intimidation tactics, false stories, or deception to gain entry into homes or obtain information.
If this happens, the ACLU of Southern California advises you to take the following steps:
If you are approached by police or ICE, knowing your rights can help protect you.
If you are arrested or detained:
If your rights are violated during an encounter with police or ICE:
If you believe your rights were violated, you can file a complaint with the NYPD’s internal affairs or the Civilian Complaint Review Board (CCRB).
You can contact an immigration attorney or a local immigrant advocacy organization for legal advice and support. Organizations such as the American Civil Liberties Union (ACLU) and Immigrant Legal Resource Center (ILRC) provide resources and assistance for individuals facing such situations.
Also Read: How To Prep Finances, Childcare and More If You Fear Being Deported or Detained by ICE
Infographics:
- [Know Your Rights When Interacting with ICE](https://www.documented.info/:locale/articles/23709212943517):Immigrants and undocumented migrants have rights when interacting with U.S. Immigration and Customs Enforcement (ICE). Understanding these rights is essential to protecting yourself and your family. This guide explains what ICE is, how its agents operate, and how you should respond during encounters.
ICE is a federal agency under the U.S. Department of Homeland Security (DHS) tasked with enforcing immigration laws, investigating illegal activities, and protecting national security. ICE is responsible for enforcing immigration policies, including the detention, deportation, and removal of people in the U.S. without legal status.
With an annual budget of about $8 billion and 20,000 employees, the agency has two main divisions: Enforcement and Removal Operations (ERO), which handles deportations, and Homeland Security Investigations (HSI), which focuses on criminal activities such as human trafficking, immigration fraud, and drug smuggling.
If ICE agents come to your door, it’s crucial to understand your rights and handle the situation safely. According to the American Civil Liberties Union, the first thing to do is to remain calm and avoid panic. If agents are at your door, keep the door closed and ask through it whether they are immigration agents from ICE. This helps you control the situation without immediately letting them inside.
Once you’ve established who is at the door, ask them the purpose of their visit. It is generally safer to speak to ICE agents through the door rather than opening it right away. If the agents do not speak your language, ask for an interpreter to assist with communication. This ensures that you fully understand what is happening.
One of your key rights is asserted when you verify whether the agents have a judicial warrant. You can ask them to provide a warrant signed by a judge, and if they claim to have one, request that they slide it under the door for inspection.
Carefully examine the warrant they provide. A judicial warrant, which must be issued and signed by a judge, will specifically list a person’s name and/or areas to be searched within your home. An administrative warrant issued by the Department of Homeland Security (DHS) or ICE, signed by an immigration officer, does not have the authority to grant entry into your home. If ICE agents do not present a judicial warrant, you are legally within your rights to refuse them entry. In this case, it is important to state clearly, "I do not consent to your entry."
If the agents attempt to force their way inside, do not physically resist. Clearly state, "I do not consent to your entry or search of these premises. I am exercising my right to remain silent and would like to speak with a lawyer."
Everyone inside the residence has the right to remain silent, so exercise this right. It’s also essential to not sign any documents or provide false information. Before signing anything, consult a lawyer to ensure you fully understand your rights and the legal implications of any paperwork. By knowing and asserting your rights, you can protect yourself and your family during an encounter with ICE.
If you encounter ICE agents at your workplace, it’s important to understand your rights and stay calm.
According to the Center for Human Rights and Constitutional Law, employees have the right to remain silent and not answer questions about their immigration status. Workers also have the right to legal counsel, meaning you can wait to consult an attorney if you are approached by ICE.
If ICE agents seek access to private areas of a workplace, you have the right to request a warrant signed by a judge, and they must show it before entering restricted spaces.
During an ICE raid, workers should remain composed and avoid obstructing or resisting agents, as this could lead to legal consequences. It’s recommended to designate a point person to communicate with ICE and document any relevant details, such as the names and badge numbers of agents. Inform your attorney about the raid as soon as possible, and avoid providing false information or fraudulent documents. Additionally, employees should be familiar with their employer's policies on handling ICE encounters to ensure the safety and rights of everyone involved.
You can download a Know Your Rights card from the Immigrant Defense Project. The card provides essential information about legal rights when interacting with U.S. Immigration and Customs Enforcement (ICE) and is available in multiple languages, including Simplified and Traditional Mandarin, Haitian Creole, French, and Spanish.
Your family or friends can find out where you are being held through ICE’s Online Detainee Locator System, available at https://locator.ice.gov/odls/#/index. To use this system, they will need your full name and your Alien Registration Number (A number), which is usually listed on immigration documents.
Also Read: How to Use ICE’s Detainee Locator System
Additionally, they can contact the local ICE office or call ICE’s Detention and Reporting Information Line at 1-888-351-4024 to request information about your location.
In many cases, individuals detained by ICE have the right to ask for bond, which is a sum of money paid to the government as a guarantee that you will attend future court hearings. You can request that ICE set a bond amount, and if the amount is too high or ICE refuses to set one, you have the right to request a bond hearing before an immigration judge. During this hearing, the judge will assess whether you pose a danger to others or are likely to appear for your court dates.
To improve your chances of securing a bond, it is helpful to provide evidence of your ties to the community, such as pay stubs, a signed lease, or support letters from family members, friends, clergy, or employers. Keep in mind that if you recently arrived at the border or have certain criminal convictions, you may not be eligible for bond. You must consult an immigration lawyer to better understand your eligibility.
Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts
If the bond amount is set higher than you or your family can afford, you may be able to get assistance from a bond fund. The National Bail Fund Network offers a directory of community bail funds that might be able to help. On their website you will find a list of organizations providing support in these situations.
We are proud to feature a video resource in partnership with We Have Rights. This video provides essential information and guidance for immigrant communities, helping individuals better understand their rights and navigate complex legal situations. Visit We Have Rights to explore additional resources and learn more about their impactful work.
Infographics:
- [Visa Revocations and Terminations: What International Students Need to Know](https://www.documented.info/:locale/articles/27190590129437):1.1 million international students studied in the United States during the 2023-24 academic year, according to a recent report released by the Department of State’s Bureau of Educational and Cultural Affairs and the Institute of Education. Two of the top five largest host schools for international students are located in New York City — NYU came in at #1 and Columbia University ranked third. However, over the last several weeks, the Trump administration’s move to attack universities and deport hundreds of international students here on visas has led to widespread panic, in New York and elsewhere.
While recent reports indicate that the U.S. government is reversing the termination of some student visas following a wave of court challenges against the Trump administration’s crackdown, we recognize that this remains an overwhelming and uncertain situation for many. We also know that knowledge is power, so we teamed up with Immigrant ARC (I-ARC), a network of legal advocates and an institute for immigration law training and policy, to break down some of your biggest questions about student visa revocations, terminations and your security in the United States.
The U.S. Department of State has broad discretion to revoke visas. Historically, international students could lose their legal status in the U.S. if they violated the terms of their F-1 visa — this could include things such as failing to maintain full-time enrollment, working off-campus during their first year, lacking sufficient financial support, or failing to keep a permanent residence abroad.
Visas can also be revoked for more serious reasons, including criminal activity, national security concerns, misrepresentation, or fraud.
Today however, the State Department is targeting students who it says came to the U.S. "not just to study but to participate in movements that vandalize universities, harass students, take over buildings, and cause chaos." College officials report however, that several affected students were neither involved in campus demonstrations nor considered activists.
Some universities also report that students have had their visas revoked over minor or past offenses—such as traffic violations, underage drinking, or trespassing—even in cases that were later dismissed.
If your visa has been revoked or terminated, you may be eligible to request a reinstatement of your status. If you're looking for an immigration attorney to assist with your case, the American Immigration Lawyers Association (AILA) is a great resource — you can even search for the exact kind of lawyer you need right here.
Side note: if you leave the U.S. before you hit 180 days of unlawful presence, you may still be able to reapply and reenter the United States.
It depends. Visa holders do not enjoy the same freedom of speech protections as U.S. citizens. If you're a student inside the U.S. and are worried about your visa, you need to know that the U.S. State Department can revoke a visa at any time for reasons related to national interest or criminal concerns.
It’s important to remember that your student visa is merely a travel document; your actual immigration status is governed by the U.S. Immigration and Customs Enforcement (ICE). ICE has the authority to access the SEVIS system and terminate a student's status at any time.
It’s possible. For students outside the U.S. any interaction with law enforcement, regardless of whether it resulted in a conviction, can raise concerns when you seek to enter the United States or apply for a new visa.
Important to note: The passage of time does not necessarily matter. . If you have had any prior encounters with law enforcement, whether it was long ago or not, we strongly recommend consulting with an immigration attorney before making any travel plans.
A student visa termination occurs within the Student and Exchange Visitor Information System (SEVIS), a web-based database that tracks nonimmigrant students and exchange visitors (F-1 and J-1) in the United States. SEVIS is administered by the Student and Exchange Visitor Program (SEVP) under the Department of Homeland Security. Typically, a student’s SEVIS record is terminated by their university when the student has changed their status, withdrawn from their program, or failed to maintain lawful immigration status. However, in recent cases, SEVIS terminations have been initiated directly by the U.S. government rather than by universities.
A visa revocation, or cancellation, is carried out by the U.S. Department of State, which involves invalidating a previously issued visa stamp in an individual’s passport. Once revoked, the visa can no longer be used for entry into the United States, regardless of its expiration date. Students are generally notified of a visa revocation by the U.S. Embassy or Consulate, but universities are typically not informed.
Here’s a helpful chart, courtesy of Immigrant ARC:
If a student's visa is revoked, ICE can begin deportation proceedings under various provisions of the Immigration and Nationality Act.
The formal removal process, however, begins when ICE files a Notice to Appear (NTA) with immigration court. This document outlines the charges and legal basis for removal. The student then has the right to challenge these charges in court. ICE must prove the student is removable with “clear and convincing evidence.” If the government fails to meet that burden, the case should be dismissed.
If a student is found removable, they may still apply for relief — such as asylum or cancellation of removal. If no relief is granted, they may be ordered removed.
It’s important to note that these cases can move quickly and legal representation is essential, especially since many students may not know about options available to them. For more details, see the Immigrant Legal Resource Center’s Overview of the Deportation Process.
The American Immigration Lawyers Association (AILA) is currently gathering information from individuals whose student visas have been revoked and whose Student and Exchange Visitor Information System (SEVIS) records have been terminated. The responses will be used to support AILA’s advocacy efforts on this issue.
If you’d like to contribute, you can complete this survey, many of the fields are optional. While AILA is leading this data collection effort, it’s important to understand that they do not offer direct legal representation, and filling out the form does not establish an attorney-client relationship.
Thank you to Immigrant ARC for the contribution to this resource guide. To learn more about the important work that Immigrant ARC does, check out their website.
Infographics:
- [Overstay Your Visa? Understand the Penalties of Unlawful Presence in the U.S.](https://www.documented.info/:locale/articles/25866711228573):Staying in the United States longer than you are allowed is never advisable. When you enter the U.S. with a valid visa, the immigration officer at the point of entry issues a period of authorized stay which can be shorter than the validity period of the visa.
"Remaining in the country beyond your authorized period can make you deportable," explains lawyer Hasan Shafiqullah, an immigration expert from the Civil Law Reform Unit at the Legal Aid Society. Overstaying your visa can also have other serious consequences.
Remaining in the U.S. beyond your period of authorized stay leads to unlawful presence, which can impact your ability to return in the future. If you apply for a new visa, immigration officials may deny reentry based on the duration of your overstay. The longer you remain unlawfully, the more severe the consequences, including potential bars on returning to the U.S.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 14, 2025.
The severity of these consequences depends on individual circumstances and the type of visa held. For instance, under a tourist visa, if you overstay and fail to apply for an extension before your period of authorized stay expires, you may not be permitted to return to the U.S. once you leave. The penalties can vary based on the duration of the overstay:
The best course of action is to apply for an extension of stay as soon as possible if you wish to remain in the U.S. past your period of authorized stay. Most tourist and business visa holders can request an extension by filing Form I-539, Application to Extend/Change Nonimmigrant Status. When submitting your request, you must provide a clear reason for the extension and details about your plans to leave the U.S. and return to your home country.
Also Read: How to Find Your Form I-94 Arrival/Departure Record for U.S. Visitors
If you anticipate remaining in the U.S. past your period of authorized stay, submit your extension request before your authorized stay expires. This was a common issue during the pandemic when many travelers could not leave due to flight restrictions.
To avoid complications, always keep records of any circumstances that prevented your timely departure, such as flight cancellations or border closures. Additionally, seeking advice from a qualified legal professional is always recommended to understand your options and potential consequences fully.
Individuals travelling to the U.S. under the Visa Waiver Program are subject to the same restrictions as anyone seeking entry under a visitor visa. This includes penalties for remaining in the U.S. beyond the 90-day maximum period of authorized stay. In addition, under the VWP, extensions of stay are not permitted.
Those who entered through the VWP and overstayed their permitted time are waiving their right to challenge deportation, explained Jodi Ziesmer, the New York Legal Assistance Group's Immigrant Protection Unit Director.
"So, if they have overstayed the time limit given upon entry to the United States or violated their visa terms by working or otherwise engaging in prohibited activity, they have waived their right to defend themselves from deportation. They can be deported without a lot of process", she said.
While remaining in the U.S. beyond your period of authorized stay may have serious consequences for your ability to stay in or be re-admitted to the U.S., there are some avenues for relief.
For example, individuals who obtain sponsorship from an employer may gain lawful status that way, and those who have a U.S. citizen spouse or child may be able to seek permanent residence through a family petition.
Those who are unable to return to their country due to fear of persecution on the basis of race, religion, nationality, political opinion or membership in a particular social group may be able to seek asylum only if they apply within one year of entering the U.S. There are some exceptions to the one-year deadline.
Others who are the victims of crime, human trafficking, or domestic violence may be eligible for other forms of relief. And those who have been residing in the US for more than 10 years and have a qualifying lawful permanent resident or U.S. citizen relative who would suffer extreme hardship if they were deported may also be eligible for relief from removal. The process of determining if you are eligible for any of these forms of relief is complex, as is the application process.
Therefore, it is important to talk to a qualified immigration legal service provider (a licensed attorney or Department of Justice-accredited representative) as soon as possible to understand your options.
Infographics:
- [After The Green Card: What New Lawful Permanent Residents Should Do Next](https://www.documented.info/:locale/articles/29201282536349):This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated July 2025.
As a green card holder, you now have the legal right to live and work in the U.S. indefinitely. But the government can rescind your permanent residency if you violate certain rules.
One of the most important responsibilities for a green card holder is maintaining a physical presence in the U.S. If you leave the country for more than six months at a time, you may face extra questioning upon your return. If you're gone for over a year without first applying for a Reentry Permit, immigration officials may consider your status "abandoned." To stay safe, avoid extended absences.
Also, remember to renew your green card. Most are valid for ten years, and you should apply to renew it about six months before expiration. If your card is conditional (valid for only two years, typically in cases of marriage to a U.S. citizen), you must file a petition to remove the conditions within 90 days before it expires. Missing this deadline could result in you losing your status.
Don’t forget to notify USCIS if you move. This seems obvious, but it's often overlooked. By law, you're required to update your home address within 10 days of moving using Form AR-11, which can be done online. Keeping your information up to date protects you from missing important notices that could affect your immigration record.
Each permanent resident is required to have a Social Security Number (SSN). If you requested a SSN when applying for your green card, the Department of Homeland Security will forward your information to the Social Security Administration. There's no need to apply separately or visit an SSA office.
If you already have an SSN, a replacement card will be sent to the same U.S. address as your green card. However, if you didn’t request an SSN with your application, you’ll need to visit a Social Security office and apply once you have a permanent address.
Green card holders are considered U.S. tax residents, even if you spend time abroad or earn money in another country. That means you must file a U.S. tax return each year and report your worldwide income to the IRS. Failing to do so is a serious mistake and can affect future applications for citizenship or family sponsorship.
If you hold financial assets in foreign accounts and the total exceeds a certain threshold, you may also be required to file an FBAR (FinCEN 114) and Form 8938 (FATCA). Failing to meet your tax obligations could negatively affect your future applications for citizenship or family sponsorship. If you’re unsure about your tax situation, especially if you have income or property outside the U.S., consult a tax professional familiar with immigrant finances.
These are several IRS-approved hotlines that can help answer your questions about reporting your financial accounts.
Paying your taxes on time is a foundational part of establishing "good moral character" — a requirement for U.S. naturalization later on. Immigration authorities take unpaid taxes very seriously.
Also Read: Good Moral Character for U.S. Citizenship: What it Means
Your green card allows you to travel in and out of the U.S., but international travel must be handled with care. Each time you return, U.S. Customs and Border Protection (CPB) has the authority to question your intentions and review your travel history.
If you plan to be outside the U.S. for more than six months, bring proof that you still have strong ties to the country. For trips lasting over a year, you must apply for a Reentry Permit before you leave. In any case of extended travel, it’s wise to carry documentation, such as a lease, job letter, or evidence of close family in the U.S., showing that your life remains based here.
Also Read: Reentry Permits for Green Card Holders Who Travel Outside the U.S.
In addition to the duration of your trip, your country of origin or the countries you visit can also affect how CBP evaluates your reentry. Green card holders traveling from certain countries, especially those with tense diplomatic relations with the U.S. or those under heightened security scrutiny, may face increased questioning at the border.
These countries include, but are not limited to, Iran, Syria, North Korea, Cuba, Afghanistan, Somalia, Yemen, Libya, and Sudan. Travel to or from these nations doesn’t automatically mean you’ll be denied reentry, but it can raise red flags that prompt CBP to look more closely at your case. This “travel ban” list is changing often under Trump.
Furthermore, frequent or prolonged travel outside the U.S. that appears inconsistent with maintaining a permanent U.S. residence can raise concerns about whether you are genuinely residing in the U.S.
Additionally, lawful permanent residents who obtained their green cards through asylum may risk their status if they return to the country from which they sought protection. Doing so could be viewed as contradicting their original claim of fear or persecution.
To protect your green card status, it is best to keep international travel brief whenever possible. If extended travel is necessary, plan ahead, maintain strong ties to the U.S., and document your intent to reside permanently in the country. Doing so helps ensure smoother reentry and safeguards your status as a lawful permanent resident.
Also Read: Is It Still Safe for Green Card Holders to Travel Under Trump?
As a permanent resident, you are expected to follow all federal, state, and local laws. Even minor criminal offenses, like a DUI, shoplifting, or marijuana possession, can put your green card at risk and may even trigger deportation proceedings. Arrests, even without convictions, can have serious immigration consequences.
Additionally, if you are a male between the ages of 18 and 25, you are legally required to register with the Selective Service System. You can register online at www.sss.gov.
Also, keep in mind that your social media and online activity can be reviewed by immigration officers. These officers are looking for anything that could be interpreted as supporting criminal activity, violence, extremist behavior or a threat to national security or national policy.
Legal experts are sounding the alarm bells against the latest moves by the federal government to pursue denaturalizations against American citizens, including opponents of Trump, Documented writes.
Also Read: As Trump Seeks to Denaturalize U.S. Citizens, Legal Experts Sound Alarm Bells
The public charge rule is a part of immigration law that assesses whether a person is likely to become primarily dependent on the government for support. While the strictest version of this rule was rescinded in 2021, it’s still important to understand how your use of public benefits may affect future immigration applications.
As a green card holder, you can use some public programs, like emergency Medicaid, disaster relief, or assistance programs such as Children’s Health Insurance Program (CHIP) and Women, Infants, Children (WIC). However, consistent or long-term use of programs such as Supplemental Nutrition Assistance Program (SNAP), Section 8 housing, or non-emergency Medicaid may raise concerns if you apply for citizenship or sponsor a relative.
Also Read: 5 Myths About Public Charge Rules
If you use benefits for a short time during an emergency, that usually won’t cause problems. Still, if you're not sure whether it's safe to apply for a benefit, it's a good idea to talk to an immigration lawyer or a trusted legal aid group.
Infographics:
- [How To Become a U.S. Citizen and Prepare for the Citizenship Test](https://www.documented.info/:locale/articles/24767398364957):Things to know:
Thousands of people become citizens of the United States through naturalization, the procedure by which lawful permanent residents obtain U.S. citizenship.
Also Read: How to Qualify for Temporary or Permanent Status in the US as an Undocumented Immigrant
These are the requirements to naturalize in the United States, and the resources available for those who qualify.
Naturalization is available to Lawful permanent residents (LPR), or green card holders, who want to become U.S. citizens. It is processed through USCIS by filing the form N-400, Application for Naturalization.
The form will ask for your name, address, immigration status and other personal information. It will also ask you questions about your criminal history, if any, and your time spent in the U.S.
Answer all questions truthfully and completely while filling out the form. You must include the necessary supporting documents, such as a copy of your green card, passport-style photographs and any other documentation USCIS requests.
To qualify for naturalization, a LRP must be:
Once you file the form N-400, USCIS will schedule a biometrics appointment where they will take your fingerprints, photograph, and ask to sign your name during the appointment. This information is used to conduct a background check.
After USCIS receives and reviews your application and background check there will be an interview to measure your knowledge about your application, the U.S. government and history. You will take an English test, including reading comprehension, writing and speaking components.
You need to study 128 questions about U.S. history and government for the new civics test. You will answer 20 questions in the test and need to get 60% (12 answers) correct.
If you fail, you have two opportunities to retake the tests between 60 and 90 days after the date of your initial interview. When you retake the test, you will be tested only on the portion you failed during the first test. If denied, you will receive a letter explaining the reasons for the denial. You can appeal the decision or reapply in the future.
Visit UsCitizenshipSupport.com to see the USCIS questions and answers.
After your application is approved, you will receive a Notice of Naturalization Oath Ceremony, including the date, time, and location of your oath ceremony. You will take the Oath of Allegiance to become a U.S. citizen at the ceremony.
New York Public Library
The New York City Public Library lends books and learning materials on naturalization and also has online resources. Library resources are listed here.
USCIS
The USCIS website provides access to citizenship preparation and naturalization legal advice services. You can visit this page and enter the ZIP code of your area to see the organizations providing the services.
Young Men’s Christian Association (YMCA) New Americans Initiative citizenship preparation classes
This program provides students with the opportunity to learn about the U.S. naturalization process. The course teaches reading, writing, listening and speaking skills needed to complete the naturalization form and pass the interview. Students enrolled in the class will learn about the rights and responsibilities of U.S. citizens, U.S. history, U.S. government and civics. For more information or to register for a class, email newamericans@ymcanyc.org or check out this page.
Brooklyn Chinese-American Association free ESOL classes
The Association primarily serves immigrants living in Sunset Park, Borough Park and other neighborhoods by providing a variety of free adult education classes and services. Classes provided include English for Speakers of Other Languages (ESOL), citizenship ESOL and citizenship interview preparation classes. Check out this website for more information.
Address: 5000 8th Ave., Brooklyn, NY 11220 | Phone: 718-438-0008 | Email: esol@bca.net
Chinese Progressive Association
This nonprofit provides immigrants with naturalization counseling, citizenship preparation classes, green card renewals, and helping with naturalization fee waivers for eligible immigrants. Please visit this page for more information.
Address: 230 Grand St., Ste. 504, New York, NY 10013 | Phone: 212-274-1891 | Email: cpanyc@cpanyc.org
The New Americans Campaign
The website has a Chinese landing page to help immigrants find no- or low-cost immigration and citizenship resources near them. You can also check the website’s “Citizenship Events” page for upcoming online citizenship classes.
Asian Americans for Equality
This non-profit provides immigration services such as naturalization applications, application fee waivers, and more. More information can be found on this page.
Contact:
Manhattan: 212-979-8988 | Queens Flushing: 718-961-0888 | Queens Jackson Heights: 718-316-9993
Chinese-American Planning Council
CAPC provides citizenship workshops and social support to all students, in addition to English classes to participants 18 and older. More information can be found on this page.
Program contact: Jeff Lau | Address: 165 Eldridge St. 2nd Fl., New York, NY 10002 | Phone: 212-941-0041 | Email: ecsinfo@cpc-nyc.org
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- [What is a refugee revetting interview?](https://www.documented.info/:locale/articles/34228417769373):A version of this article originally appeared at The International Refugee Assistance Project (IRAP). This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated April 15, 2026
On November 21, 2025, the United States government announced that it would be reviewing the cases of all refugees who entered the United States between January 21, 2021 and February 20, 2025. This includes refugees who now have green cards, and those who have applied for green cards and are still waiting for a decision.
In early January 2026, the U.S. government began conducting “revetting interviews” for certain refugees in Minnesota who do not yet have green cards. Some of these interviews have happened in ICE detention after ICE officers arrested refugees and held them in immigration jail. Other interviews have happened after refugees received appointment notices telling them to come to the USCIS office for a scheduled interview.
On February 18, 2026, the U.S. government also announced that refugees without green cards who do not attend their scheduled revetting interviews may be arrested and detained for an unknown period of time. Read here for more information about how to prepare yourself for immigration detention.
On November 21, 2025, the U.S. government issued a new policy that affects all refugees who entered the United States between January 21, 2021 and February 20, 2025. It may also impact refugees who entered outside that time frame as well. According to this policy:
In early January 2026, the Department of Homeland Security (DHS) began targeting refugees in Minnesota for detention and conducting “revetting interviews” while they were held in immigration jails in Minnesota and Texas. A few weeks later, government officials also began sending appointment notices to refugees in Minnesota telling them to attend “revetting interviews” at the USCIS office in their area.
If you are a refugee who entered the United States between January 21, 2021 and February 20, 2025, and you have questions about how this policy affects you, you should contact an immigration lawyer for individual advice.
In a “refugee revetting” interview, USCIS officers will ask you questions about your identity, your original refugee case, and other information about your immigration case. Many of these questions will be similar to those that you already answered in your original interview with U.S. immigration officials before you entered the United States.
The purpose of this interview is to confirm that the government correctly approved your refugee status after your original interview. They may ask you many questions about why you left your home country or why you were afraid to return there at the time of your original interview. You should answer carefully and honestly, just as you did in your original interview(s).
If you do not speak English and do not bring a qualified interpreter to your appointment, the government will provide an interpreter over the phone.
If you have an attorney or legal representative, they can come with you to the interview. Their primary role in the interview will be to observe and take notes, but they will also be able to speak directly to the officer if there are issues or problems in your interview.
Beginning in late February 2026, USCIS officers have started asking the same revetting questions about people’s original refugee applications during green card application interviews as well. If you are scheduled for a green card application interview, you should attend the interview and prepare to answer questions related to your original refugee application as well.
If you have refugee status and are detained by ICE, it is possible the government will try to do a refugee revetting interview while you are detained. If you have a lawyer, you should insist that the lawyer be allowed to be in the revetting interview. The government can call your lawyer if you know their phone number and have them participate over the phone.
For more information about what to do if you have refugee status and you are detained by ICE, click here.
In January 2026, ICE began detaining refugees who do not have green cards in Minnesota. In response to this, a court in Minnesota issued two orders saying ICE cannot detain refugees in Minnesota just because they have not yet adjusted status (gotten green cards). Then, the government announced that it would try to detain refugees just because they do not have green cards all over the country. Another court in Massachusetts ordered that the U.S. government cannot implement this refugee detention policy anywhere.
Now, the case in Minnesota has been dismissed. This means there is not a court order just about refugee detention in Minnesota anymore. It is very important to know that the court order in Massachusetts stops the policy everywhere, including in Minnesota. Therefore, refugees in Minnesota are still protected from detention if they have not yet received their green cards.
It is very important to be aware of your rights, including those described in this article. If you were helped by a resettlement agency when you arrived, it could be helpful to reach out to them now for additional local information.
The Department of Homeland Security (DHS) is sending interview notices to many refugees in Minnesota telling them to report to the USCIS building for a “PARRIS Interview” and/or for a “Post-Admission Refugee Reverification and I-485 Interview.” USCIS does have the authority to require refugees who have applied for green cards (lawful permanent residence) to appear for interviews. If you do not attend these interviews your green card application will likely be denied and you may receive a notice saying the government plans to take away your refugee status. We expect that at this interview you will be asked about the details of your refugee claim and about your application for a green card.
If you received one of these notices, it’s very helpful to get a lawyer’s advice and to bring a lawyer to the interview. It can take time to find a lawyer, so we recommend reaching out to the resettlement agency that helped you as soon as you receive a notice about an interview.
Infographics:
- [I live in the US and I have refugee status. What should I know?](https://www.documented.info/:locale/articles/34227876240669):A version of this article originally appeared at The International Refugee Assistance Project (IRAP). This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated June 22, 2026.
Important Note: Refugees in the United States who have not yet received their green cards are now at risk of detention because of a new policy. If you are in the United States with refugee status, please review our guidance on what you should do if ICE officers come to your home. It is very important to know that you should not open the door to ICE officers unless they have a “judicial warrant” signed by a judge.
On November 21, 2025, the United States government announced that it would be reviewing the cases of all refugees who entered the United States between January 21, 2021 and February 20, 2025. This includes refugees who now have green cards, and those who have applied for green cards and are still waiting for a decision. On February 18, 2026, USCIS published a memo saying that all refugees who have not received their green cards, especially those who have not applied and appeared for a green card interview, may be detained in immigration jail. For more details on this new policy, please see here.
For more details on refugee detention visit this article.
This article was last updated June 9, 2026
If you are a refugee living in the United States, you may have questions about what you’re allowed to do, what your status means, and how to protect yourself. This article explains:
“Refugee status” is a specific kind of immigration status in the United States. If you have “refugee status,” it means that the U.S. government has decided that you meet the definition of a refugee under U.S. law. According to the law, a refugee is someone who:
It’s important to remember that we are talking about refugee status in the United States. Some people also receive something called “refugee status” from the UN Refugee Agency (UNHCR), or from another country’s government. The information in this article only applies to people who have refugee status that was approved by the U.S. government. For more information on what it means to be declared a refugee by UNHCR, visit our UNHCR resources.
People who apply for immigration status from inside the United States because they are afraid to return to their home countries may be granted asylum. They are called “asylees” in the U.S. immigration system. This is different from refugee status.
Some people enter the United States through something called “parole.” Parole is also not the same as refugee status. Parole is permission to enter and stay in the United States for a temporary period of time.
You have “refugee status” if a U.S. government official decided that you meet the legal definition of “refugee” while you were outside the United States, and you arrived in the United States through the U.S. Refugee Admissions Program (USRAP). USRAP is also known as the “refugee resettlement” program. You may also have refugee status if you were the spouse or child of someone who was granted refugee status, and you received the same status through that person.
There are multiple documents that can be used to show that an individual has refugee status. For example:
If you have difficulty finding your electronic I-94, it may be due to an administrative error or data entry problem. If you are unable to locate any of the documentation listed here or have questions about what status you have or how to document your status, you can use the resources below to contact an immigration attorney.
If immigration authorities (ICE) come to your home, do not open the door unless they have a judicial warrant. To enter your home, officers must show you a warrant signed by a state or federal judge (not an immigration judge). This is called a “judicial warrant.” Below is an example of the required judicial warrant. Ask the officers to slide the warrant under your door or hold it up to a window. If they cannot show you a judicial warrant, you should not open the door.
Even if the officers have a judicial warrant, you have a right to remain silent, to not answer any questions, and to call a lawyer.
Example of Judicial Warrant - this warrant is issued by a court and signed by a judge, and allows the officials to enter your home:
Image credit: National Immigrant Justice Center
Officers might try to show you an “ICE warrant” or “administrative warrant,” which is signed by Immigration and Customs Enforcement (“ICE”) officials. This warrant is not signed by a judge and does not grant them permission to enter your home without your consent.
Example of Administrative Warrant - this warrant is not signed by a judge and does not give permission for officers to enter your home without your consent:
Image credit: National Immigrant Justice Center
Image credit: National Immigrant Justice Center
If ICE officers approach you in public and question your status, you may provide the above proof of your refugee status. If you are over the age of 18, you should carry these documents with you at all times:
Remember that it is often better to carry copies of important documents rather than originals, because of the risk of theft or loss. Even if stopped, you have a right to not answer questions about your immigration status without an attorney present or to refuse being searched.
If immigration authorities question your status, remain calm and remember that you have legal permission to be in the United States, and this permission does not expire.
If you have an immigration attorney, you should keep their contact information with you.
If you are concerned about encounters with immigration officials, consider downloading the ReadyNow! application on your phone. This app was created by immigration advocates, and it allows you to make emergency plans and set up an alert system in case you are detained by ICE.
If you are a refugee with disabilities you can find additional resources about your rights when interacting with ICE here.
You may also want to read the following resources, which are available in multiple languages and can help you feel more prepared for a potential encounter with immigration authorities:
Refugee status does not expire. You also do not need to apply to “renew” your refugee status. The only way the government can “terminate” your refugee status is if the government determines that you were not actually a refugee (as defined by the law) when you arrived in the United States.
Although refugee status is a form of “permanent” lawful status in the United States, there are certain reasons a refugee could still be deported after being placed in “removal proceedings.” Removal proceedings are another name for the deportation process, which involve hearings (formal sessions) in front of an immigration judge who decides if you can stay in the United States.
For example, you could end up in removal proceedings if you are convicted of certain crimes, or if the government has accused you of using fake documents. If you are a refugee who has been charged or convicted of a crime, you should contact a qualified immigration attorney for advice.
It is important to remember that people who were granted refugee status are in the United States legally.
If you are a refugee, you have access to certain public benefits for essential services, including healthcare and education. You may also have access to benefits related to food and housing, depending on where in the United States you live. Most public benefits are income-based, meaning they depend on your financial situation and family size. Also, a law passed in July 2025 has changed some of the benefits available to refugees. You can learn more about public benefits here.
Refugees can eventually apply for lawful permanent residence (also known as getting your “green card”) and later citizenship.
Refugees can lawfully work in the United States. This permission is automatic for people with refugee status, and it does not expire. You do not need to have a work permit (officially called an “employment authorization document,” or EAD) in order to work. However, it may be easier for you to prove to employers that you are allowed to work if you do have a valid EAD.
If you are in the United States as a refugee, you should already have your EAD within a few months of your arrival. If you never received your EAD, you can apply for a replacement.
A “green card” is another term for lawful permanent resident (LPR) status, or having the right to live in the United States permanently. U.S. law requires that refugees apply for permanent residence once they have been “physically present” in the U.S. for one year, starting from the day they arrived as refugees.
If you traveled outside of the U.S. since you arrived with refugee status, it will take longer to meet the one-year requirement.
We recommend applying for lawful permanent resident near the end of your one year of being “physically present” in the United States. It is very important that you apply before you reach the one-year point. If you have already been in the United States for over one year, you should submit your application as soon as possible.
The U.S. government issued a policy in 2026 saying that they would arrest and detain refugees who have been here for a year and have not yet submitted their green card applications, as well as refugees who have not attended interviews for their green card applications. Even refugees who have already submitted their green card applications but have not received their green cards were at risk of detention under this policy. IRAP has challenged this policy in a court case, and the court has ordered that the government cannot detain refugees under this policy while the case is being decided. We will update this page if anything changes, but as of June 5, 2026, refugees cannot be arrested or detained under this policy.
Refugees can travel abroad, but you will need Refugee Travel Document (“RTD”) before you leave. While you can apply for an RTD while outside the United States, it is not recommended, because it may not be possible for you to complete all steps of the process from another country, and you risk getting stuck outside the United States permanently.
To apply for a RTD you must submit Form I-131 to USCIS. If approved, RTDs are usually valid for up to one year. For more information on RTDs and international travel as a refugee please see IRAP’s article here.
Keep in mind that if you were the principal applicant on your refugee case and you travel back to the country you received refuge from, you might lose your refugee status. Even if you have a green card, if you were admitted as a refugee, travel back to your home country could impact your status. Remember that in order to be granted refugee status, you had to show that you were fleeing danger in your home country. If you return to your home country now, it could give the government reason to believe that you did not qualify for refugee status in the first place. This could cause problems for you later when trying to return to the United States or apply for future immigration benefits.
If your spouse and unmarried children under 21 were not able to travel to the United States with you, you can apply for them to join you within two years of your arrival. See IRAP’s article on this topic here.
I-131 - Application for Travel Document, Parole Documents, and Arrival/Departure Records
Create a USCIS online account to be kept up to date.
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- [What is Special Immigrant Juvenile Status (SIJS)?](https://www.documented.info/:locale/articles/30597964573341):While each state sets their own legal definitions of abandonment, abuse and neglect, here is a general overview for young immigrants who may consider applying for this immigration relief:
It’s important to remember that the definition of “abandoned, abused, and neglected” might be different in your home country. Behavior that may be considered a normal part of the culture in some places may be considered abuse or neglect in the U.S.
If you are granted SIJS, you will not be able to petition for immigration benefits for your parents in the future. It’s important to talk to an attorney as soon as possible so that they can help you understand if you qualify for SIJS.
Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025. A version of this article originally appeared on ImportaMi.
In order to qualify for SIJS, you must meet the following criteria:
A juvenile court in the U.S. must give you a court order saying that:
Getting a juvenile court order is an essential step to getting SIJS. Every state has a different process for juvenile court orders, and it’s important that you talk to an attorney so that they can help you with the process of getting a juvenile court order.
Once you have your juvenile court order, fill out form I-360 and send it to U.S. Citizenship and Immigration Services (USCIS).
Make sure you go to all of your court hearings. If you are an unaccompanied minor in the U.S., you likely already have a court hearing scheduled. You or your attorney will explain to the judge that you need more time while you wait for a decision on your SIJS application.
Also Read: Initial Immigration Court Appearance: How to Prepare
Once you have a pending SIJS application with form I-360, Immigration and Customs Enforcement (ICE) should pause any removal proceedings against you. In other words, ICE should not deport you while you have an SIJS application in process.
Unfortunately, there is not exact amount of time that this process can take. So, make sure you keep checking your mail and your case status. If you move to a new address, always file a change of address so that you don’t miss any important notices.
Also Read: USCIS Case Status: How To Check Your Visa Petition and More
Once you receive a decision, your journey to legal status is not finished.
If USCIS denies your application, you may have the option to appeal. Talk to your attorney about this option.
If USCIS approves your application, you will have to inform the judge at your next hearing that your petition has been approved.
You will have to file for an adjustment of status. This is the next step toward becoming a legal resident and getting a green card. Unfortunately, getting to this step in the process can take time.
While you wait, it’s likely that you will be given deferred status. This means that you are protected from deportation and that you can apply for a work permit.
Also Read: How to Change Your Address with Immigration Agencies
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- [What Happens if You Don't File for Asylum Before the One-Year Deadline?](https://www.documented.info/:locale/articles/25308846482845):Here is what you need to know about filing for asylum before the one-year deadline:
The information in this article is solely for informational purposes only and does not constitute legal advice. For legal assistance, please see our list of pro-bono lawyers in New York. You can also call Action-NYC if you live in one of the five boroughs of New York City.
To apply for asylum, migrants who are not in removal proceedings and who have not been issued a removal order must file Form I-589, Application for Asylum and for Withholding of Removal, with the U.S. Citizenship and Immigration Services (USCIS). Individuals in removal proceedings must file their application for asylum with the Executive Office for Immigration Review (EOIR).
Also Read: How to Apply for Asylum
United States law requires asylum seekers to file an asylum application within one year of entering the country. But circumstances such as lack of legal assistance and instability can prevent an asylum seeker from filing it on time.
Unless migrants meet certain criteria, failing to file their asylum application within the one-year deadline of their entry into the U.S. could risk their asylum claim being denied.
One of the things to keep in mind is the difference between affirmative asylum and defensive asylum. If your affirmative asylum case is denied, you will be referred for removal proceedings in immigration court, and you can renew your application for asylum before the immigration judge.
Affirmative asylum is the process that individuals who are not in proceedings in immigration court must follow to apply for asylum. Under this process, individuals submit their application for asylum with the U.S. Citizenship and Immigration Services (USCIS) within one year of their arrival. They undergo an interview with an asylum officer, and if approved, they become asylees. If denied, their case may be referred to an immigration court for removal proceedings.
If an asylum applicant is referred to immigration court, they can renew their asylum application before the immigration judge as a defense against removal. If the judge denies their claim, they may have the opportunity to appeal the decision.
Defensive asylum can also occur if an individual is detained by U.S. Customs and Border Protection (CBP).
“If you come to the United States without a visa and say: ‘Hey, I want asylum,’ you automatically get put in deportation proceedings. The people at the border will say, you came here and didn’t have permission to enter, you don’t have a visa, therefore, we’re going to put you in deportation proceedings,” explained Brian Manning, a political asylum lawyer and former government asylum officer.
One of the misconceptions about the one-year deadline, particularly for those who are detained by DHS after entry and then released pending their removal proceedings, is when the one-year starts. “People think it starts when they are released by CBP, but it actually starts the moment they step into the country,” Manning said.
It is crucial for asylum seekers to remember their exact date of entry into the U.S. Missing the one-year filing deadline can make it harder to get their case approved and significantly increase the risk of denial and deportation.
However, there are three exceptions to the one-year filing deadline that permit individuals to file their asylum claims after the one-year deadline has passed. Only USCIS or an immigration judge can determine if someone qualifies for an exception to the one-year asylum filing deadline.
Filing within the one-year deadline is very important. However, there is still room to show that you may qualify for one of the exceptions, said Manning. “It does still bear talking with an immigration lawyer about whether you might qualify for exemption because sometimes people are surprised to learn that they do qualify for an exception.”
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- [Your Guide to Con Edison’s Energy Affordability Program](https://www.documented.info/:locale/articles/30940151163677):Eligibility is straightforward and based on participation in specific governmental assistance programs. Non-citizen groups including refugees and individuals who are granted asylum, are eligible for this program as long as they are also receiving the required assistance programs.
If you receive benefits from programs including the Home Energy Assistance Program (HEAP), Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), or Safety Net Assistance (SNA), Con Edison will automatically enroll you in the EAP upon notification from the respective agency.
Once you’re automatically enrolled, Con Edison will notify you with a letter containing details about when your monthly energy bill discount will begin. If you’re unsure whether you received the letter, you can verify your enrollment in the Energy Affordability Program by logging into My Account or reviewing your bill.
However, if you are a beneficiary of programs like Medicaid, Federal Public Housing Assistance, Veterans Disability or Survivors Pension, or the Lifeline Telephone Service Program (Lifeline), you are not automatically enrolled and must apply manually.
If you need to apply manually, here’s a step-by-step guide with all available options.
To apply online, visit the Con Edison website for a quick and easy enrollment process.
To apply by mail, download the application form from the Con Edison website. Forms are available in multiple languages. Complete the signed application and gather all necessary supporting documents, such as your award letter or any other proof confirming enrollment in at least one qualifying program.
Mail your completed application to Con Edison, PA Central 4 Irving Place, 9th Floor, Box 34 New York, NY 10003.
To apply by email, download the application form from the Con Edison website. Complete the form and sign it. In your email, include attachments that show your participation in at least one qualifying program, such as an award letter.
Send an email to EAP@conEd.com with the subject line: Energy Affordability Program Application. Make sure to attach your application and supporting documents.
To apply by fax, complete your application form and prepare all required supporting documents. Fax the materials to: 1-212-844-0110.
To apply in person, visit a Con Edison walk-in center to apply directly. Centers are open Monday through Friday, 8:30 a.m. to 5 p.m. Locations by county include:
Also Read: How To Get Help With Your Heating Bill in NYC
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- [Making the Switch: How to Use Your New Reduced-Fare OMNY Card](https://www.documented.info/:locale/articles/33227678318237):This year, NYC’s public transit authority transitioned from yellow, thin cards to thick, black OMNY cards for its half-priced fares program.
Compared to traditional MetroCards, OMNY cards offer many benefits. However, many people are unfamiliar with the new OMNY card and how to use it. This article will guide you step by step on how to make the most of the new features of the OMNY card.
The reduced-fare OMNY card is issued by the Metropolitan Transportation Authority (MTA). It allows eligible riders to pay half-price fares on MTA buses, subways, Staten Island Railway, Roosevelt Island Tram, and Hudson Rail Link.
The reduced-fare card is a benefit available to seniors 65 years of age or older and people with disabilities. Eligible individuals receive a 50% fare discount, including $1.45 for subways and local buses, $3.50 for express buses except during weekday peak hours, and up to 50% off Long Island Rail Road and Metro-North fares except during weekday morning peak travel to NYC.
Unlike the old reduced-fare MetroCard, which you swipe at the turnstile, the OMNY card requires a tap. Simply tap your Reduced-Fare OMNY card on the screen at a subway turnstile or on the bus. When it turns green and says "GO," you're ready to ride.
Plus, the OMNY card has more features than the old MetroCard.
You can easily load or reload your Reduced-Fare OMNY card using cash, credit, or debit in several ways:
No, an OMNY account is not required to use your Reduced-Fare OMNY card. However, creating an account online allows you to take full advantage of its features. You can check your balance, track your progress toward earning free rides, and set up automatic refills so you never have to worry about a low balance. If your card is lost or stolen, you can freeze your OMNY card balance for added security. An account also provides access to more functions to help you manage your card easily.
Follow these steps to create your free OMNY account:
Yes, you can continue using your traditional Reduced-Fare MetroCard until the expiration date printed on the back. The MTA recommends swiping your MetroCard to use up any remaining balance before transitioning to your OMNY card. If you have leftover funds on your MetroCard, you can visit a Customer Service Center at select subway stations to transfer the remaining balance to your Reduced-Fare OMNY card.
For assistance with Reduced-Fare OMNY, call the OMNY Call Center at 877-789-6669, available Monday through Friday from 8 am to 8 pm and Saturday through Sunday from 8 am to 5 pm You can also visit a Customer Service Center at select subway stations 24/7 or at 3 Stone St., New York, NY 10004 in Lower Manhattan, Monday through Friday from 9 am to 5 pm. Additionally, you can meet the Mobile Sales team in your neighborhood for in-person support.
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- [Brooklyn Libraries Add Free Bike Repair Tools and More for Delivery Workers](https://www.documented.info/:locale/articles/31150146738333):Delivering Together is a new project from the Brooklyn Public Library (BPL) created especially for New York City’s app-based food delivery workers. The libraries provide safe, supportive spaces across Brooklyn where delivery workers can rest, recharge, and connect with useful resources — all for free.
Everyone is welcome. Whether you’re coming in for a quick break, a drink of water, or to learn something new, the Brooklyn Public Library is here for you, and for many other resources that you can check here.
Here’s a guide with the details.
With 62 locations across Brooklyn, every library welcomes delivery workers to:
At nine branches, the Delivering Together program offers even more:
These are the branches where you can find the additional resources:
This program was created in partnership with Los Deliveristas Unidos, a movement of app-based delivery workers organized by the Workers Justice Project.
Did you know that you don’t have to be a citizen to get a library card? Anyone who lives in New York City qualifies. Here’s how to get started.
For finding any of these resources, Delivering Together created an interactive map where you can search the closest Brooklyn Public Library branch and if they have bike repair kits available. How to use it? Easy. Click here to enter. Use the menu below to choose a page to find the closest resources: libraries, bathrooms, or bike racks for parking. Consider, though, that while everyone is welcome, you can't bring your bike inside Brooklyn Public Libraries.
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- [How to Retrieve Your Moped After It Was Confiscated by the NYPD](https://www.documented.info/:locale/articles/30454888189981):New York Law requires motorcycles designed for low speed operations, also known as mopeds, to be registered with the Department of Motor Vehicles. To use a moped in the streets of the city, the rider must also have a specific type of driver’s license, which depends on the speed of the vehicle and, in some cases, insurance and inspection.
Not having a registered moped can lead to the vehicle’s confiscation by the NYPD. Here is what you need to know about the process of retrieving a moped if the police have impounded it.
The DMV classifies mopeds into three categories: Class A, B, and C, depending on the speed.
Class B and C are Mopeds that run at 30 miles per hour (MPH) or less, and require any driver license class to be operated. Those that exceed over 30 miles, or Class A, require a motorcycle license (M/MJ), along with an inspection. All three classes require registration with the DMV.
You can register a vehicle regardless of your immigration status.
Also Read: Drivers Licenses for Undocumented Immigrants
Screenshot: DMV
While a moped may be confiscated by the NYPD for many different reasons — such as being illegally parked or violation fees — operators are required to have all necessary documentation including their proper registration and license to retrieve their vehicle.
Contact the local precinct of where the incident occurred. You can do so by inserting the address of where the moped was confiscated in the NYPD precinct finder here.
By calling the precinct directly, you can also inquire specific details about the whereabouts of your vehicle along with information about the exact procedures.
Then, collect the documentation associated with your vehicle. This includes the registration and proof of ownership. Take the police report or ticket given during the confiscation if possible and don’t forget to bring your license.
You will also be required to pay any outstanding violations and fees related to the confiscation.
Once you contact your precinct, you can also find out the impound lot (where the vehicles are taken), along with their operation hours. You will be required to pay a fee to the impound lot.
If you have all the documentation that you need, along with the keys, you can pick up the vehicle from the impound lot after paying their fee. At this time, be sure to inspect your moped for any damages so that you can notify them. Take photos of the damages to keep it as proof.
Also Read: Electric Bikes and Mopeds in NYC: What’s Legal and What Isn’t
Infographics:
- [How To Use The NYC Subway System Like a Pro](https://www.documented.info/:locale/articles/30180350301597):If you’re new to New York City, the subway can feel like a maze at first. Millions of people ride the subway every single day, and just about all of them were once in your shoes. With a little guidance, you’ll be navigating like a local before you know it.
The subway is the city’s lifeline, connecting Manhattan, Brooklyn, Queens, the Bronx, and Staten Island around the clock. Each train is marked with a letter or number — like A, B, or 7 — and together they form a web run by the MTA, the Metropolitan Transportation Authority.
Many stations have attendants in booths who can help point you in the right direction. You will find a MTA map on the wall at most, if not all, subway stations.
You don’t have to figure everything out on your own. Apps such as Google Maps, Apple Maps, Transit, and Citymapper will tell you exactly which train to take, where to transfer, and even how many minutes you’ll wait until the next one arrives.
The MTA’s official website (new.mta.info) also offers trip planners that can help you plan ahead. With the official MTA app, you can get subway and transfer information and chat with an MTA staff member to report a problem or get help with directions in your language. Download the MTA app for iOS or Android.
You can also download high-quality PDF maps from the MTA website and save them to your phone before heading out, in case you don’t have cellular data available.
In New York City, people often say they're going “uptown” or “downtown” when talking about directions. Uptown means going north, usually toward the Bronx or the top of Manhattan. Downtown means going south, toward Brooklyn or Lower Manhattan.
Once you’re inside a station, you’ll notice signs pointing to “Uptown & The Bronx” or “Downtown & Brooklyn.” These help you pick the right side to wait for your train.
Even people who’ve lived here their whole lives sometimes get on the wrong train. If you do end up going the opposite direction you meant to go, it's no big deal. Just get off at the next stop, cross over to the other side of the platform (or go upstairs and back down, depending on the station), and hop on a train going in the other direction.
In New York City, it’s normal to see different trains using the same tracks for part of the ride. That’s because the subway is built to move a lot of people quickly, especially in busy areas like Manhattan.
The NYC subway uses colors to group lines by their main Manhattan “trunk line”. This makes it easier for riders to see which routes run together and where transfers are possible. For example, red covers 1/2/3, green the 4/5/6, blue the A/C/E, orange the B/D/F/M, and yellow the N/Q/R/W. The purple line only has one train — the 7, light green the G, brown the J/Z, and gray the L.
Let’s say you’re in Midtown — you might see the yellow trains N, Q, and W trains all coming through on your platform. They follow the same path for a while, but later they go in different directions. For example, if the train is going uptown, the N and W end up in Astoria in Queens, but the Q goes through the Upper East Side in Manhattan. Depending on your final stop, you may choose to take one of the yellow trains rather than the other.
It works the same way on other lines too. Some trains share part of the route, then split off to different places.
This is a helpful thing to know: Local trains stop at every station. Express trains skip some stops and only stop at the big, busy stations.
If you’re going far or want to get somewhere fast, express trains are great. But if your stop is small, you’ll need a local train.
For instance, the yellow line, N and Q trains run express along Broadway in Manhattan and head into Queens or Brooklyn, while the W runs local and stops everywhere, but only on weekdays.
On the blue line, A is express, C is local, and E heads into Queens. On the red line, the 1 is local, and 2 and 3 are express. On the Green line, the 6 is local, while the 4 and 5 run express.
So, even if two trains look like they’re going the same way, one might stop more and take longer. Just check the signs and listen for the announcements, they usually tell you if the train is local or express.
The subway runs 24/7, but things can be a little different late at night or on weekends. Trains might come less often, and sometimes they take a different route because of track work or repairs.
Before you head out, it’s smart to check your trip using the MTA app or the MTA website. It can save you time and confusion.
A few simple questions can go a long way when you’re finding your way around. You can ask, “Which train goes to [your destination]?” or “Do I need to transfer?” Or, if you’re already on a train, you might say, “Does this stop at [station]?” to make sure you’re on the right one.
And if you’re at a station and something doesn’t make sense, ask someone nearby. New Yorkers can be happy to help.
If you're wondering how to pay for your trip, don't worry. There are a few simple options, and we’ll walk you through them.
Tap and go with OMNY
The most modern and easiest way to pay is with OMNY, the city's contactless payment system. If you have a credit or debit card with a contactless symbol, or if you use Apple Pay, Google Pay, or Samsung Pay on your phone, you can just tap your card or device on the reader at the turnstile.
Each ride costs $3, and there’s no need to buy anything in advance. OMNY automatically tracks your rides: once you’ve taken 12 paid rides in a week (Monday through Sunday), the rest of your rides that week are free. It's like getting a 7-day unlimited pass without the commitment.
Prefer a physical OMNY card? That works too.
If you'd rather not use your phone or bank card, you can purchase a physical OMNY card, similar to the old MetroCard. You can buy OMNY cards at the OMNY vending machines in select subway stations.
The card itself costs $1, and you can load it with either a dollar amount for pay-per-ride use or add a 7-day unlimited pass. And fare capping also applies to physical OMNY cards too, as long as you tap the same card for every ride during the week. Once you hit 12 rides, any additional subway or local bus rides through Sunday are free. Just remember that switching between different payment methods, like your card one day and phone the next, won’t combine your rides.
You can also register your OMNY card at omny.info to manage your balance, view your travel history, and enable auto-reloads.
There are a couple of little things that can make your ride smoother and even save you money.
If you qualify, there are also helpful discount programs. The Fair Fares NYC program offers half-priced MetroCards to eligible New Yorkers with low income, making it much more affordable to get around. Seniors (65 and older) and people with qualifying disabilities can also apply for a Reduced-Fare MetroCard, which cuts the price of rides in half.
Also Read: How to Sign Up for Low-Cost Subway and Bus Fair Fares in NYC
The subway might seem tricky at first, but don’t worry, after a few rides it’ll start to feel natural, and before long you’ll be moving with the city like you’ve been here all along.
Infographics:
- [Guide for Immigrant Deliveristas: What to Know Before You Rent an E-Bike in NYC](https://www.documented.info/:locale/articles/30180125145757):But, delivery workers may be taken advantage of by rental companies that hide unfair rules in contracts, charge too much, or blame you when something goes wrong. This guide is here to help you understand your rights and avoid those traps.
Before you rent a bike, make sure it’s legal to ride for delivery in New York City. There are three types of e-bikes that are allowed:
You should avoid gas-powered bikes, scooters, or fast mopeds unless they are properly registered with the DMV. Registered mopeds will have both a license plate and a Vehicle Identification Number (VIN), and you need a valid driver’s license to operate them. If you are caught riding one without proper registration or licensing, the police may confiscate the vehicle and issue you a fine.
Types of electric bikes & mopeds (Source: NYC Department of Transportation)
Don’t be afraid to ask the rental shop, “Is this bike legal for delivery in NYC?” A good shop will answer you clearly and respectfully.
Also Read: Electric Bikes and Mopeds in NYC: What's Legal and What Isn't
A trustworthy shop will take time to walk you through the rental agreement, answer your questions, and offer helpful services — like bike maintenance, battery swaps, and theft protection.
We interviewed several deliveristas from Afrikana, a non-profit community organization that supports migrants, about their experiences renting e-bikes and the advice they would share with others. According to them, the most reliable shops are usually discovered through word of mouth, whether mentioned in WhatsApp groups or picked up in conversations with fellow riders on the street.
Even if the contract isn’t in your language, a good shop will still take the time to explain the terms clearly instead of rushing you to sign. If needed, use tools like Google Translate to better understand the agreement.
Be on the lookout for red flags. If a shop refuses to give you a contract, demands a large cash deposit upfront, or avoids your questions, take that as a warning.
Always ask how much the weekly rental fee is, whether battery charging or swaps are included, and what the policy is if the bike is damaged or stolen. If the answers don’t sit right with you, it’s perfectly okay to walk away and find another option.
According to the deliveristas from Afrikana, renting an e-bike in NYC usually costs between $60 and $100 each week. That price depends on what kind of bike you’re renting and whether the shop includes services such as battery charging, theft protection, or repairs. Some companies also ask for a security deposit when you first sign up.
Before you agree to anything, ask exactly what’s included. For example, some companies charge extra if you need to swap batteries during the day, or if a part of the bike gets damaged even if it’s not your fault. Ask if repairs are free or if you will have to pay out of pocket. If they don’t give you a clear answer, be cautious.
Try to visit a few different shops and compare prices. If you plan to rent for several weeks, ask if they offer a discount for long-term rentals. And if the price seems high, you can ask if they’re willing to work with you. A fair shop will at least explain the cost breakdown.
Many shops give out contracts in English and expect you to sign quickly. But if you don’t understand what’s written, you have every right to ask for time and help.
You can take a photo of the contract and show it to someone you trust. That may be a fellow rider, a friend, or a community organization serving immigrants. They can help you read it in your language. It’s okay to say, “I’ll come back after I review this.” A good shop will not punish you for being careful.
If a company tells you, “Just sign here, it’s fine,” without explaining things — that’s a red flag. You deserve to know what you’re agreeing to.
Stolen bikes are a real concern in NYC, and it’s something every deliverista thinks about. In the past, some companies made riders pay thousands of dollars if their bike was stolen, even if it was locked properly.
Some Afrikana deliveristas told us that many rental shops now put GPS trackers on their e-bikes. This helps because if a bike gets stolen, the company can usually find it quickly. Most of the time, they won’t blame you and charge you, as long as you locked the bike and reported the theft right away. Some shops will even give you another bike the same day, so you can keep working. However, if it happens too frequently, the company may start to worry and could block your account from renting again.
When you rent, ask if the bike has a GPS. Ask what their policy is if the bike gets stolen. And as an extra safety step, it’s smart to take a photo of your locked bike every time you leave it.
Bikes wear out, especially when you ride them every day for hours. A good rental shop should be ready to help if your bike breaks down. Before you leave with your rental, take a good look at the bike. Check the tires, the brakes, the battery, and the lights. Take a few photos of the bike, just in case something’s already damaged.
Ask if maintenance and repairs are included in your weekly fee. If something breaks while you’re on the job, will they fix it? Will they give you a replacement bike? These are things you want to know before they become a problem.
Organizations like Los Deliveristas Unidos and Afrikana are made to help delivery workers who are new to the country. They fight for fair pay, safe equipment, and respectful treatment. They can help you read contracts, solve disputes, and connect you to other workers in your language.
There are also WhatsApp and Facebook groups where riders share tips, warnings, and trustworthy companies. Asking another rider for advice is always a good move. Stay safe!
Infographics:
- [What Immigrant Delivery Workers Need To Know About NYPD Tickets and NYC Court](https://www.documented.info/:locale/articles/28509774223517):The New York Police Department is now issuing criminal summons to e-bike riders for certain traffic violations, following a new directive that went into effect at the end of April. Unlike regular traffic violations — where individuals can pay the fines online — the criminal summons requires individuals to present themselves at criminal court.
The change has caused concern and confusion among e-bike riders. Documented spoke with William Medina, organizer and leader at Los Deliveristas Unidos, to answer questions about e-bike fines, summons and your rights in the courts.
Before April 28, most traffic violations involving e-bike riders led to fines or summons in civil courts. The new directive, however, permits the NYPD to issue criminal summons instead. A criminal summons requires individuals to show up to criminal court to address the summons.
Not appearing for your summons in criminal court can result in a signed order by a judge issuing a warrant for your arrest and possible jail time. Having a criminal record could negatively impact immigrants who have regular check-ins with ICE, such as those who have pending asylum claims or those who have posted a bond and are fighting deportation.
A spokesperson for the NYPD told Documented that officers can issue criminal court summonses to e-bike riders for the following infractions:
Before May, most of these violations would result in civil summonses or fines. With these new changes, the consequences are more severe and, if you are not prepared, could even lead to jail time. Here’s how you can tell the difference between the many kinds of tickets NYPD will issue to e-bike riders.
The most noticeable difference between a traffic ticket and a criminal summons are the colors of the tickets, explained Medina, who has been doing community outreach to educate delivery workers of the new policy change.
The pink tickets, on the other hand, he said, are criminal summons which cannot be taken care of online and require the individual to go to criminal court.
“Right now, the one that the police are giving the most are the pink tickets,” he said. If someone receives a pink ticket, they must show up at the court where the incident took place, as opposed to the county of residence. Meaning, if the rider was ticketed in Brooklyn, they would need to attend the court in Kings County — which will be stated on the ticket.
“Sometimes the information in the ticket can be blurry and hard to see," Medina warns, adding they should verify the information of their ticket to avoid missing court or going on the wrong date. They can do this by visiting the website: mysummons.nyc
(Photo of green, white and yellow tickets. Courtesy of Los Deliveristas Unidos).
Green tickets are issued by the NYPD and they require individuals to show up to civil court. Civil cases are handled by the Office of Administrative Trials and Hearings (OATH), and can be given for infractions like failure to have proper lights or reflector and not using a bike line.
“The green ticket says at the top ‘summons to appear for civil penalties’ and to appear at the specific location listed in the ticket,” Medina said.
Information about a civil summons can be found on their website.
Yellow and white tickets are the same and both include the ‘traffic ticket’ text at the top, Medina said. “The white [and yellow] tickets can be paid online.”
Traffic tickets can be online by pleading guilty and entering the Driver’s License information, ticket number or name, date of birth and gender as it appears in the ticket. Some of the traffic infractions that result in fines include not wearing a helmet, no bell or signal device, operating a bike without manufacturer’s label, among others. See the full list on page three of this PDF.
Pleading guilty to a criminal summons can have severe consequences and impact someone’s criminal history, said Medina. For that reason he recommends that people who have to attend court ask for interpreters or translations services, which is required by law for criminal cases (see our guide on how to ask for one).
“People also have the right to a public defender who can represent them free of charge,” he added.
In New York City, individuals who cannot afford a lawyer can ask for free legal representation from a public defender through one of these organizations: The New York Legal Aid Society, Bronx Defenders, Queens Defenders, and the Neighborhood Defense Service and Brooklyn Defenders.
Sarah Vendzules, director of the Immigrant Justice Team at The Legal Aid Society told Documented that a criminal record could negatively impact individuals with pending asylum applications, who regularly check-in with Immigration and Customs Enforcement (ICE) or have a case pending in immigration court.
“It could lead to a discretionary denial, especially if somebody had a lot of summonses and it's sort of a repeat. Immigration judges tend to look askance at criminal contacts [with law enforcement].”
Discretionary denial means that a judge or ICE officer can deny an immigration case based on other factors, including the criminal record and history of the applicant.
Vendzules recommended that those in immigration proceedings consult with an immigration attorney before pleading guilty during a hearing at criminal court.
Also Read: Electric Bikes and Mopeds in NYC: What’s Legal and What Isn’t
Infographics:
- [How to Sign Up for Fair Subway and Bus Fares in NYC](https://www.documented.info/:locale/articles/27874959043485):What to know about getting low-cost subway and bus fare in NYC:
Living in New York City isn’t cheap — but getting around doesn’t have to break the bank. Through the Fair Fares NYC program, eligible residents can get a 50% discount on subway and certain bus fares. If you’re between 18 and 64 years old and meet the program’s income guidelines, you might qualify. Anyone living in the city – regardless of their immigration status – can apply.
Fair Fares NYC helps low-income New Yorkers access public transportation at an affordable rate. Qualified applicants pay $1.45 instead of $2.90 per ride on subways, ferries and local, limited, or Select Bus Service routes. Access-A-Ride (for people with disabilities whose disability prevents their use of accessible mass transit) are also eligible for half-price paratransit fares.
Also Read: OMNY Card Account: Login, Reload and Reduce Fares on MTA Public Transit
To qualify for Fair Fares NYC, you must:
For instance, an individual must earn $18,072 or less annually, while a family of four qualifies with up to $37,440 in combined income. For households larger than eight, add $6,456 per additional person.
Immigration status is not requested or considered in the application process.
These income limits apply to 2025 and may change in future years.
You have two ways to apply:
Be ready to provide the following documentation:
To submit your documents, download the ACCESS HRA mobile app, create an account, and upload your files. If you're unable to use the app, visit a Fair Fares NYC office for in-person assistance. For full details, see this official documentation guide.
In-person offices that offer help with Fair Fares (Courtesy NYC.gov)
Once submitted, your application will be reviewed within 30 days, and no eligibility interview is required. You can check your status anytime at nyc.gov/accessfairfares, and you’ll receive an email once a decision is made.
If approved, your discount lasts one year — after which you’ll need to renew.
Fair Fares NYC works with OMNY, the MTA’s contactless fare payment system. Tap the same card or device 12 times in 7 days, and every ride after that is free for the rest of the week. Your Fair Fares discount applies automatically, making travel seamless and even more affordable.
Also Read: How to Use the New Reduced-Fare OMNY Card on MTA Public Transit
You may still qualify for reduced fares. If you’re 65 or older or have a qualifying disability, the MTA Reduced-Fare Program offers the same 50% discount. You can apply online or visit a Customer Service Center for help.
Infographics:
- [Electric Bikes and Mopeds in NYC: What's Legal and What Isn't](https://www.documented.info/:locale/articles/22443172431133):Documented created this guide to help you understand the rules governing the use of electric bikes and mopeds in NYC.
Electric bicycles (e-bikes), which operate like a manual bicycle with the assistance of a rechargeable battery, do not require a driver’s license.
A mopeds or motorcycles typically do not have pedals.
See the full list of requirements and the differences between bicycle classes here.
Also read: How Undocumented Immigrants Can Get Their Driver’s License in New York
Infographics:
- [How to Navigate Public Transportation in NYC](https://www.documented.info/:locale/articles/22442983931165):But the subway is not the only means of getting around the five boroughs, as there are also ferries and buses. Here is everything you need to know about the public transportation system in New York City, along with recommendations to improve your riding experience.
In short:
NYC’s subway system is known as the largest system in the world. There are currently 472 subway stations within 36 rail lines that serve the four of the five boroughs. Each service line has its own letter, and color– there are also shapes designated to tell the rider if a service is express (diamond) or local (circle).
You can check the cost to ride the subway here and it can be paid contactless through OMNY by tapping a debit/credit card/phone at the turnstiles, or by purchasing a physical MetroCard or OMNY card at one of the vending machines in the station. Both cards can be purchased at a discount for unlimited weekly or monthly rides.
After the 12th OMNY paid ride, the following rides are free for the rest of the week.
The closest subway station can be found here | Accessible Stations | Subway Map
Staten Island has its own rail lines and is operated by the Staten Island Railway (SIR), a subsidiary of the MTA. It is also the only borough that is not connected to the subway system. It is encompassed by 21 station commuter lines, and accepts MetroCard or OMNY– the price is the same as riding the subway or buses in the other boroughs. More information about public transportation in Staten Island.
MTA bus in Midtown, Manhattan. Photo by Rommel H. Ojeda.
Local and limited buses in New York City cost $3.00 per ride. Riders can pay using OMNY by tapping a contactless credit or debit card, smartphone, wearable device, or an OMNY card. A free transfer between buses and the subway is available within two hours when using the same payment method. All buses are wheel-chair accessible and the closest boarding station can be found here.
Select Bus Service (SBS) routes make fewer stops, travel along high-demand corridors, and allow boarding through any door, helping passengers reach their destinations more quickly.
Express buses travel between boroughs and primarily operate during weekday rush hours. They are coach-style buses and cost $7.25 per ride. Riders who qualify for Reduced-Fare benefits pay $3.60 during eligible off-peak trips. Express buses accept OMNY only; cash is not accepted.
Things to keep in mind: Construction, traffic, weather, and weekend service changes may cause delays, detours, or reroutes. Check the latest service updates using the MTA website, the MTA app, or by messaging the MTA on WhatsApp before you travel. Text the MTA via WhatsApp to inquire about the latest information.
NYC Ferry Routes Map. via Ferry.NYC.
Another way to commute within boroughs is using NYC’s ferries. It is operated by Hornblower Cruises and it connects 25 piers across six routes around the five boroughs. The cost to ride the ferry is $4.50 for an Adult One-Way Pass and $29.00 for a 10-Trip-Pass. There is also a discount program, at 1.50 per ride, for seniors and riders with disabilities.
Ferry tickets can be purchased through the NYC Ferry by Hornblower App, in person at a vending machine, or through a Ticket Agent.
These are all the locations and schedules.
Low income New Yorkers can apply and receive a 50% discount on subway and eligible bus fares through NYC’s program Fair Fares. It is available to New Yorkers regardless of immigration status.
To qualify, individuals must be between the ages of 18 and 64, live in one of the five boroughs, and meet the annual income requirement.
Eligible New Yorkers can submit their application online or through the Access HRA Mobile App. An email address will be required to submit the application.
Proof of income, address and identification documents will be required during the application process.
Low-income New Yorkers may qualify for Fair Fares NYC, a program that provides a 50% discount on subway and eligible bus fares. The program is available to eligible New York City residents regardless of immigration status.
To qualify, you must:
Eligible riders receive a Fair Fares OMNY card, which provides half-price fares on subways and eligible buses. The Fair Fares program has transitioned from MetroCards to OMNY, and Fair Fares MetroCards are no longer accepted.
You can apply online or through the ACCESS HRA mobile app. During the application process, you may be asked to provide proof of your identity, address, and household income.
Infographics:
- [How to Get a Library Card in NYC](https://www.documented.info/:locale/articles/30180782456093):New York City's libraries provide free legal assistance, language learning programs, technology access, cultural events and more — all designed to help newcomers settle in and feel at home.
To unlock everything the library has to offer, you need a library card. With your card, you can borrow books, use computers, print, and access free activities — like homework help, art classes, or conversation groups where you can practice your English.
Also Read: How New York Libraries Can Help Immigrants For Free
Applications are available at all library locations. To obtain a full-access physical library card, you must apply online and then visit a library branch in person to show a valid form of identification. Just talk to the librarian at the front desk, and they will get the process started.
Applying for an e-card online is also an option, though it comes with some limitations. For instance, an e-card does not grant access to physical books or to the Culture Pass, which activates free museum admissions for New York residents. Basically, you will need to talk to a librarian in person to get a fully activated library card.
It’s important to know that nobody will ask you about your immigration status when going to the library. Some libraries ask for proof of residence, which means any document that shows your name and a valid home address. It can be a bill, a bank statement, lease agreement, or a government-issued ID if it shows your local address. There may be fewer requirements for a child’s library card, depending on which borough you live in. We explain some of those differences below.
What is accepted as proof of identity will depend on which of the three New York City library systems you are applying to. We recommend you check their websites or call your local community library to confirm what is accepted.
Apply online here or visit in person at any New York Public Library location or library-sponsored event in these boroughs.
Teens aged 13 to 17 do not need to show ID when verifying their applications for physical library cards. Learn more about teen library cards here.
If your New York State residency cannot be verified through the online form, you will receive a temporary library card that allows you to place holds on physical items. To complete the process and receive your library card, visit a branch or email gethelp@nypl.org.
Check out the link to apply online, or you can visit at any Brooklyn Public Library location to get started with a library card.
For New Yorkers aged 13 to 17, identification is required, but proof of address is not. The following alternative forms of identification are accepted:
At the New York and Brooklyn Public Library systems, if you are 13 or older you can apply for a digital card online with no proof of identification required. A digital card will have certain limitations compared to a physical card, such as restricted access to physical materials and Culture Pass benefits. It may also exclude access to computers or printing services.
If you are an adult, you have to provide proof of identity and proof of address in person at a Brooklyn library location to receive a physical library card.
Apply online through this link or in person at any Queens Library location. Adults and teens must present photo identification and proof of address.
For adults applying on behalf of children up to age 17, they need to show one of the following New York identifications:
If these documents are unavailable, you can check more forms of identification here.
Adult residents of Queens can apply for a library card online, but must complete the process in person at a library branch. They will need to present a form of credible identification as proof of identity.
Culture pass
The Culture Pass is a service that allows library cardholders to visit over 100 museums, theaters, gardens, and more throughout the city for free.
To participate, you’ll need a library card from The New York Public Library, Brooklyn Public Library, or Queens Public Library.
You’ll need to make an online reservation to use Culture Pass and, depending on the venue, you can borrow more passes beyond you, for two adults or families of four.
Here’s a list of all the locations you can visit for free with your library card.
IDNYC – New York City municipal ID
The IDNYC is a complimentary municipal identification card offered to all residents of New York City, regardless of their immigration status. This card functions as an official photo ID, which means you can use it to access various city services, banking facilities, and discounts. Additionally, it provides free one-year memberships to many local museums and cultural institutions.
IDNYC has enrollment centers across the city to apply, including some libraries but you can also do it online here.
OMNY transit card
OMNY is the new way to pay for NYC public transit. Cards cost $5 and can be reloaded. The OMNY card has special options for reduced fares, students, and Fair Fares participants. Read our guide about how to apply for the OMNY transit card.
Infographics:
- [Get Legal Help and English Classes for Free with The Mayor's Office of Immigrant Affairs](https://www.documented.info/:locale/articles/28764323543581):What to know about NYC’s support for immigrants:
The Mayor's Office of Immigrant Affairs (MOIA) is a New York City agency, not part of the federal government. That means it operates independently of the Trump administration, national immigration enforcement, and using its services does not expose your immigration status. MOIA is here to support all immigrant New Yorkers, regardless of immigration status, and to help them engage fully in the city’s civic, economic, and cultural life.
This includes access to legal help, city services, language support, and other essential resources.
Immigration legal support centers
MOIA funds over 20 community-based Immigration Legal Support Centers, located in organizations like schools, community centers, and hospitals. These centers provide free, safe, and confidential legal help for:
To get help, call 800‑354‑0365 Monday through Friday from 9 a.m. to 6 p.m. or dial 311 and say “immigration legal”.
Language and civic access
This office also supports language access across city agencies and runs English-language learning programs, including the “We Speak NYC” series, which teaches English while educating viewers about city and legal rights. You can sign up for free English classes at any of the 60 locations of English Learning Centers or learn more about a convenient online class.
Event and community support
Need a MOIA representative at a community meeting or event? You can submit a request through their website. They also partner with nonprofits and immigrant-serving groups to spread awareness and deliver services at the local level. According to the MOIA website, a MOIA representative can attend your community event to:
They have a user-friendly roadmap of city services available in over 50 languages for all New Yorkers. These quick and easy guides are all in PDF format.
You can also visit a Legal Support Center: You can check here their locations which provide services for free and multilingual.
Infographics:
- [Where To Leave My Kids While I'm At Work? Get Free Child Care in NYC](https://www.documented.info/:locale/articles/28764258571293):What to know about free and affordable child care in New York City:
Juggling work and child care is tough when you move to a new city. Fortunately, NYC has resources designed to support all new arrivals — including migrants, asylum seekers and refugee families — by providing safe, affordable and high-quality care for kids from infancy through their teens. Here’s what to know and how to apply.
Note: Space is limited in some of these programs, so we recommend applying early.
This is a long-standing subsidy administered through the NYC Administration for Children’s Services (ACS). It is available to families who:
To see if your family qualifies for free or low-cost child care, consider taking this survey.
These vouchers help cover childcare costs for children aged 6 weeks to 13 years old (up to 19 years old, if a child has disabilities), and parents may use licensed or legally exempt providers like relatives, babysitters, neighbors or a family friend.
Crucially, the parent does not need to be a U.S. citizen, but the child receiving care must have “satisfactory” immigration status (U.S. citizen, national, or certain lawful statuses).
While parents aren't required to disclose their own immigration status, the requirement for the child's status can still indirectly pressure families — parents might fear that submitting documentation could trigger exposure, particularly if there's uncertainty about legal eligibility for the child.
Here’s how to apply:
You can use these tools to find licensed providers near you. One tool is Child Care Connect, where you can find a home-based child care provider. Using the search tool on the same website, browse all the options. Click here for more information, details and links to all steps.
Community-based organizations can help you fill out applications in Spanish, Chinese, and other languages. It is recommended to keep copies of everything you submit, especially your child’s documents and proof of income.
If you need help, call 311 or contact a local community organization that works with immigrant families. If you receive cash assistance, you should apply through the Human Resources Administration at a Benefit Access Center.
Also Read: How to Apply for Child Care Subsidies If You Are A Low-Income Undocumented Family
Launched in early 2023, Promise NYC is specifically aimed at undocumented and mixed-status immigrant families who have traditionally been excluded from federal and state child care subsidies.
It covers child care for children up to age 13 in families earning up to 300% of the Federal Poverty Level, which is anannual income of $63,450 before taxes for a family with two working adults.
Important: Promise NYC does not require families to disclose their immigration status.
Here’s how to apply:
Early Head Start is a day education program for children under 3 years old. Head Start is for children ages 3 to 5. These programs are designed for low-income and homeless families.
For decades, undocumented families benefited from Head Start and Early Head Start. On July 10, 2025 the Trump administration rescinded this policy. Now, undocumented children are no longer eligible. To receive Head Start benefits, children will have to be citizens, legal permanent residents, or an asylum seeker, refugee, or parolee.
This program has limited space and operates on a first-come, first-served basis. As programs may have waiting lists once they reach capacity, families are encouraged to apply early for year-round enrollment.
What Head Start and Early Head Start offer:
To apply, use the Head Start Locator online to find a program near you, then call the program directly to ask about enrollment and next steps.
Pre-K, which is for 4-year-olds, and 3-K, which is for 3-year-olds, are free school options for all New Yorkers regardless of citizenship or immigration status. Applications open in January and February on MySchools. While spots are not limited, children in shelters and Head Start programs get priority placement.
This is what you’ll need to apply:
The Committee for Hispanic Children and Families (CHCF) helps families find nearby daycares, understand programs and apply for vouchers. You can reach them by calling Juan Poll at 929-256-1949 or via email at jpoll@chcfinc.org. You can also visit the Department of Education Family Welcome Center near you. They can help year-round with enrollment in 3-K, Pre-K, kindergarten, and beyond. There are nine centers across NYC. Book an appointment at schools.nyc.gov and find a Welcome Center near you in this list.
Infographics:
- [How New York Libraries Can Help Immigrants For Free](https://www.documented.info/:locale/articles/27844041526941):New York City's public libraries, comprising the New York Public Library (NYPL), Brooklyn Public Library (BPL), and Queens Public Library (QPL) systems, extend far beyond lending books. In fact, many branches offer free programs that immigrants can access in their own languages.
Libraries can be essential hubs for immigrant communities as they offer resources and programs that facilitate integration, education, and empowerment.
Read on to learn how your local library can assist with free English classes, workshops on law and housing, and much more.
With 755 public libraries across New York State, chances are you have one less than a mile from your home. Getting started is simple and welcoming. Follow these steps to get involved:
Find the closest branch
Open Google Maps and type "public library." You'll see branches from the New York Public Library (NYPL), the Brooklyn Public Library (BPL), or Queens Public Library (QPL), depending on where you live.
Check the hours and services
Click on the library's location to view its open hours. Visit the library's website or call ahead to confirm which services they offer. Many branches have free English classes, legal help sessions, job search assistance, and more.
Get a library card
You don't need to be a U.S. citizen to get a card. Visit the library in person with a photo ID and proof of address (this could be a lease, a utility bill, or a letter addressed to you). Some libraries accept alternative forms of ID, like consular cards.
Ask for help at the front desk
Library staff are trained to support newcomers. Don't be afraid to ask for help in your preferred language, many branches have multilingual staff or access to interpreters.
Join programs that interest you
Most libraries offer regular classes and events: English conversation groups, citizenship workshops, computer literacy classes, and even story time for kids. Many of these programs are free and don't require registration.
Use the space
Even without joining a program, you can use the free Wi-Fi, read newspapers in your language, or use a computer to look for jobs or housing. Libraries are safe and open to everyone. Plus, it’s a great place to cool off in the summer and warm up in winter.
Stay connected
Follow your local library on social media or sign up for their newsletter to get updates on new classes, events, and services that may be useful to you or your family.
In this guide, we highlight resources that can be helpful whether you're new to the city or have lived here for a while and are seeking support in the following areas:
NYPL and BPL offer free access to computers, internet, and digital literacy programs, helping bridge the digital divide for immigrants who may not have access to technology at home. Their services focus on connecting users with essential resources for online education, job opportunities, and communication. A library card is required to use these amenities, but you can easily sign up for one at your local library.
For more information on services available:
Infographics:
- [Free Diapers, Cribs, Car Seats and Baby Supplies Available for NYC Families in Need](https://www.documented.info/:locale/articles/34226224892061):Welcoming a new baby into your family requires a lot of preparation and supplies that can quickly become expensive. Thankfully, NYC is a city with lots of great resources for parents, such as the Cribs for Families in Need program and the NYC Baby Box program.
Families of babies born at four NYC Health + Hospitals locations: Kings County in Brooklyn, Jacobi and Lincoln hospitals in The Bronx and Elmhurst in Queens will receive a “baby box” that contains diapers and other essential supplies.
Families that need a free crib can call 311 and say “cribs for kids” to be connected with assistance.
This guide points you to other groups that give away free diapers and baby supplies for all families, regardless of immigration status.
The Hopeline
Provides free diapers, feminine products, and for low-income families. They also have clothing, toys, furniture, and equipment such as strollers that families can take on a first-come, first-served basis.
To qualify, you must have a child under 2 years old, live in the NYC area, and receive benefits from the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) or Supplemental Nutrition Assistance Program (SNAP). For more information about eligibility requirements and to make an appointment, click here.
Her Village, Inc.
Provides period supplies, diapers, and baby essentials to low-income families by appointment only. To qualify, you must be experiencing financial hardship, live in NYC, and make an appointment. To learn more, click here.
New York City Department of Health and Mental Hygiene (DOHMH) - Tremont Neighborhood Health Action Center
Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here. You have to email to make an appointment to get the free supplies.
Room to Grow
Provides parenting support and baby and toddler items to parents who apply for and enroll in their program.
To qualify, you must apply for their 3-year parenthood training and support program. They encourage all families to apply regardless of citizenship, marital or relationship status. Currently, the program is offered in English and Spanish. For more information, click here.
New York City Department of Health and Mental Hygiene (DOHMH) - East Harlem Neighborhood Health Action Center
Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here.
Phone: (855) 789-8760
Email: HarlemFWS@health.nyc.gov
Location: 158 East 115th Street, New York, NY
Queens Diaper Bank
Provides newborn to size 7 diapers once every two months per child on a first come, first serve appointment basis.
To qualify, you must live in Queens, receive Medicaid, SNAP or WIC, and have children aged 4 and under. For more information about their other requirements and to make an appointment, click here
Life of Hope
Provides baby items, health and wellness programs, and access to a food pantry. All people, regardless of age or immigration status who are in need are welcome. For more information about the services offered, click here.
Next Step Community Church
Provides formula, diapers, clothing, and other essentials for parents expecting a baby or with infants up to one year old. By appointment only. Use the Connect page to send a message that you need free baby supplies.
New York City Department of Health and Mental Hygiene (DOHMH) - Brownsville Neighborhood Health Action Center
Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here.
Infographics:
- [New York SNAP Recipients Face Stricter Work Rules Starting in 2026](https://www.documented.info/:locale/articles/33341416536733):Here’s what you need to know about SNAP work requirements:
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated January 2026.
Some adults who receive Supplemental Nutrition Assistance Program (SNAP), also known as food stamps, now have to show they completed 80 hours a month at a job or an equivalent opportunity to maintain their benefits.
The new rules are most often applied when you recertify, which is the renewal process where you confirm your household information.
No. Some adults must follow SNAP work rules, but many people are exempt. Also, SNAP has two separate work rule systems.
One set is the general SNAP work rules, which applies to many adults who are able to work. The other is the time limit rule for certain adults, which can cut off SNAP after a few months if you do not meet the 80-hour requirement.
The general work rules usually apply to adults ages 16 to 59 who are able to work. Under these rules, SNAP may require you to register for work, accept a suitable job offer and participate in employment and training.
If you do not follow these rules, you can be disqualified from SNAP for at least one month and the penalty can be longer if it happens again.
The rest of this article is related to adults whom the government classifies as Able-Bodied Adults Without Dependents. These people have additional requirements to receive SNAP regularly and face harsher consequences if they don't.
If you’re in New York, learn more about the state’s explanation of the work requirements here.
Under President Trump’s One Beautiful Bill Act (OBBA), more SNAP participants will have to work to receive food stamps (—) or provide the government with evidence that they should be exempt from a work requirement.
The biggest changes with SNAP affect Able-Bodied Adults Without Dependents (ABAWD), which the government defines as adults ages 18 to 64 who do not have dependents, a disability that prevents them from working, or a combination of other exemptions.
If you qualify as an ABAWD, and you do not spend 80 hours a month at a job or an equivalent opportunity, then you can generally receive SNAP for only three months within a 3-year period. After those three months are used, benefits stop unless you later meet the requirement or are granted an exemption.
To keep SNAP, you must document at least 80 hours per month of work. You can meet the requirement through paid work, job training or a combination of approved activities.
Qualifying activities typically include working a paid job full time or part time, doing in-kind work where you work in exchange for goods or services, volunteering at an approved site or participating in an approved employment and training program. You can also combine work and training hours, as long as the total adds up to 80 hours for the month.
Your local SNAP office decides what programs count and what proof you need to provide.
It depends on your child’s age.
If your youngest child is 14 to 17, you may now have to meet the 80-hour requirement to keep SNAP, even if you are the head of household.
Many people are still exempt. In general, you do not have to meet the 80-hour requirement if you are pregnant, if you can provide medical documentation that proves you have a physical or mental condition that limits your ability, or if you are caring for a child under 14 in your household.
You may also be exempt if you are caring for an incapacitated person who cannot care for themselves, if you are participating in a drug or alcohol treatment program or if you are a student enrolled at least half time. Students can qualify for exemptions, but SNAP has additional student eligibility rules, so it’s important to confirm your situation with your local office.
The law removed some temporary protections that were added in recent years. Under OBBBA, exemptions connected to veteran status, homelessness and young adults who were previously in foster care no longer automatically apply. People in those groups may now need to meet the 80-hour rule.
Able-Bodied Adults Without Dependents in New York must begin meeting the work rules on March 1, 2026. If you’re not sure whether the rule applies where you live, your local SNAP office can confirm.
The first month benefits may be cut is June 2026 for people who did not meet the requirement during March, April and May.
Not automatically. Current recipients generally continue receiving benefits, and the new requirements are often reviewed when you renew or recertify your case. If you think you may be affected, it’s safer to act early.
Recertification is how you renew your SNAP benefits. If you already get SNAP in New York, you will usually receive a recertification packet in the mail about two months before your benefits are scheduled to end. The packet includes a renewal application and an interview appointment listed on the first page.
The process has three key steps:
If you submit your application after the interview date listed in your packet, you must reschedule your interview yourself before the certification period ends. If you miss deadlines, your benefits can be delayed or stopped, even if you are still eligible.
U.S.-citizen children can still qualify even if their parents are undocumented or no longer eligible. In a mixed-status household, the SNAP office generally asks immigration information only for the people applying for benefits. Benefits are calculated based on the number of eligible people in the household, so the amount may be smaller if not everyone qualifies.
If you think the work rules may apply to you, the most important step is to figure out whether you qualify for an exemption and report it as soon as possible. If you are pregnant, have a disability or care for a child under 14, tell your SNAP office and ask what documents they accept.
If you can work, ask your SNAP office what activities count toward the 80 hours and how you should report your hours each month. If you are close to losing benefits, ask for a written explanation of your time limit status, including which months were counted.
Even if SNAP is reduced or cut off, other programs may still be available. Many families can still get help through:
Infographics:
- [Where To Get or Donate Free Winter Coats in NYC](https://www.documented.info/:locale/articles/32625084447517):To be prepared for winter, every New Yorker should be equipped with warm layers and of course, a good coat. Whether you are in need of a free winter coat or are donating a gently-used one, this guide breaks down upcoming winter coat drives and highlights locations that are open throughout the winter season.
You have the option to go to storefront locations that are open throughout the winter season.
Manhattan
Mondays from 10:15 a.m. to 11:30 a.m.
Open from November 3, 2025 to March 23, 2026
Rauschenbusch Metro Ministries
410 W 40th Street
First come, first served. Open to all but any kind of ID is necessary to access clothing. More details here.
Manhattan
Tuesdays and Wednesdays from 10 a.m. to 12:30 p.m.
Cathedral Church of St. John the Divine, Free Closet
1047 Amsterdam Avenue at 112th Street
All are welcome, but you must bring a form of ID and if possible, a translator if you do not speak English. More details here.
Bronx
Mondays from 10 a.m. to 2 p.m.
St. Anne’s Episcopal Church
295 St Ann's Avenue
If you would like to donate your gently used winter clothing, check out the NYC Cares map to find a public donation site near you.
- [Where You Can Find Free Clothing in NYC](https://www.documented.info/:locale/articles/28679531457181):If you’re new to New York City and need clothing for yourself or your family — whether it’s casual everyday clothes, work outfits, winter gear, or children’s clothes — there are many places across the city that offer free clothing with no cost and no questions about your immigration status.
NeON Clothing Closets
The NeON Clothing Closets are one of the most accessible and reliable free clothing resources in NYC. Open to anyone in need — including migrants and asylum seekers — with no ID or immigration paperwork required. There is one location in each borough:
Hours vary by location, but most operate on weekday mornings and afternoons. Check the NeOn Clothing Closet’s webpage for detailed operational hours for each location.
These closets offer a variety of clothing for men, women, and children, including shoes and accessories. Some locations also have work clothes like suits or business wear.
St. Mary’s Episcopal Church
St. Mary’s Episcopal Church runs a long-standing clothing drive at 230 Classon Avenue in Brooklyn. They are open on Mondays, Tuesdays, Thursdays, Fridays, and Saturdays from 8 a.m. to 1 p.m. No appointment is necessary. The church offers a variety of clothing for individuals and families in need.
Xavier Mission clothing closet
Located at 46 West 16th Street between 5th and 6th Avenue in Manhattan, the Xavier Mission Clothing Room offers free clothing on the second, third, and fourth Sundays of each month. They provide clothing for men, women, and children, and also offer business clothing for those seeking job interview outfits.
If you have children who need clothes, there are special programs focused on kids’ clothing.
Cradles to Crayons is an organization that delivers clothing, shoes, and school supplies for children from infants to teens. You can apply and enroll in the program through their service partner agency.
Another great option is Little Essentials, which provides baby and toddler clothing for children ages 0 to 5. To receive items, you must be referred by one of their partner organizations. If you need essentials for your child, review the list of partner organizations that may be able to help.
Cathedral Community Cares
Located at St. John the Divine, 1047 Amsterdam Avenue at 112th Street in Manhattan, Cathedral Community Cares’s clothing closet offers free casual and professional clothing to individuals in need. This includes emergency clothing as well as work-appropriate attire for those preparing to re-enter the workforce.
People may receive clothing once per month. Walk-in days are held once a month, typically on Tuesdays and Wednesdays, with distribution beginning at 10 a.m. Guests are encouraged to arrive by 9:30 a.m. to secure a spot. A valid photo ID is required for all.
Those seeking professional clothing for job interviews or employment must provide a referral from an agency assisting with their job search. All clothing is distributed free of charge and is subject to availability.
The Salvation Army
The Salvation Army typically does not provide free clothing directly to the public but operates thrift stores where clothing is sold to support their programs. However, individuals with specific clothing needs may receive a free clothing voucher for use at their thrift stores in the region.
Additionally, the Salvation Army is the official clothing provider for new immigrants in NYC migrant facilities, offering vouchers redeemable for up to $75 per person, or $200 per family of three or more, through partnerships with city agencies. Ask your case worker or staff at the shelter how to get the voucher.
If you’re in need of warm clothing for winter, there are seasonal coat programs that specifically help people prepare for cold weather.
Between November and March, the New York Cares Coat Drive distributes free winter coats at various locations throughout the city, including libraries, community centers, and churches. You can find pickup locations on their website, and most places do not require ID.
Another option for winter gear is Rauschenbusch Metro Ministries in Hell’s Kitchen, Manhattan, at 410 West 40th Street. Their winter clothing distribution happens on Mondays during the winter months, typically from 10:15 to 11:30 a.m. They provide coats, jackets, scarves, gloves, and other cold-weather essentials.
You should also keep an eye out for pop-up clothing giveaways that happen in different neighborhoods. There are several online tools that can help you quickly find nearby free clothing programs.
YourPeer NYC offers a simple, migrant-friendly map showing free clothing closets across all boroughs, many of which don’t require ID or referrals.
GoGetta NYC is another great resource, listing places that provide free clothes, food, and hygiene items, often used by asylum seekers and new arrivals.
FindHelp.org lets you search by zip code for free clothing services and other social supports like food and shelter.
You can also call NYC 311 and ask specifically for “free clothing assistance for migrants,” or search online at the NYC 311 website for updated information on available programs.
No matter how far you’ve traveled or what challenges you’re facing right now, know that you’re not alone in New York City. There are people and organizations across every borough who care deeply about making sure you and your family have what you need — not just food and shelter, but warmth, comfort, and dignity.
Infographics:
- [NYC Kids Get Free Meals This Summer At Hundreds of Parks, Pools and Libraries](https://www.documented.info/:locale/articles/28371769941277):This summer, all New York City children 18 and under can get free, healthy meals at schools, parks, libraries, and food trucks. There is no need to show identification, no registration, and no questions about immigration status. The program runs from June 27 to August 29, 2025, and is open to everyone.
Here’s what immigrant families need to know about how to access free meals in their neighborhood.
The Free Summer Meals Program is a citywide service that provides free breakfast and lunch to all children and teens aged 18 and under throughout the summer. The goal is to make sure no child in New York City goes hungry while school is out.
Every child and teen aged 18 or younger can receive meals, no matter their immigration status, family income level, or where they live. There is no need for ID, registration, or documentation of any kind.
The program runs from Thursday, June 27, to Friday, August 29, 2025, providing meals Monday through Friday, except on Friday, July 4. Typical meal times are from 8:00 a.m. to 9:15 a.m. for breakfast and 11:00 a.m. to 1:15 p.m. for lunch.
Children can receive meals at hundreds of locations throughout all five boroughs, including public schools, city parks, pools, and libraries. To find a nearby site, enter your borough, school district, address, or ZIP code along with a search radius. You can also view the full list of Summer Meal Locations or check the separate list of Summer Halal Meal Locations to find options that meet your family’s needs.
In addition, food truck services are available in several parks and high-traffic areas, offering lunch daily from 10:00 a.m. to 4:00 p.m. on weekdays and from 10:00 a.m. to 3:00 p.m. on weekends.
Regular food truck locations include:
The meals are healthy, kid-friendly, and designed to support children’s well-being. Many locations also offer halal options.
Click below to view the full menus for each site:
There are no immigration checks, and no personal information is collected. Children do not need to show ID or be enrolled in a school. The program is open and welcoming to all.
If you don’t speak or read English, there are still easy ways to find a free summer meal site. You can call 311, say the language you speak (for example, Spanish, Chinese, Arabic, Bengali, Russian, or Haitian Creole), and a translator will help you get the information you need. The NYC Summer Meals website also allows you to change the language at the top of the page.
Additionally, schools, libraries, and community centers have staff who can assist you in locating nearby meal options. Language should never be a barrier to your child accessing food.
No matter where you’re from or what your circumstances are, every child in New York City deserves access to healthy food this summer. The Free Summer Meals Program is here to support families across all communities with no questions asked. Spread the word to friends, neighbors, and community members so that no child goes hungry this summer.
Infographics:
- [Where to Get Free Legal Help and Food Aid in Haitian Creole](https://www.documented.info/:locale/articles/27503872781981):Fortunately, some organizations in New York have dedicated staff who can assist Haitian immigrants in overcoming this language barrier. This guide lists organizations that help Haitian immigrants in their native language, Haitian Creole. These organizations offer various services, including food distribution, free legal assistance, and more.
Life of Hope provides various services to immigrants in central Brooklyn, such as free English classes, free legal assistance and consultation, and fresh food. The staff speaks English, French, and Haitian Creole.
Address: 1377 Brooklyn Ave, Brooklyn, NY 11203
Phone: (718) 362-3162
Email: info@lohny.com
HWHR offers comprehensive support to its clients. Its programs include legal immigration screenings and referrals, community education, supportive services, community organizing, and healing justice initiatives. HWHR aims to promote social justice and empower its community.
Address: 3116 Clarendon Rd, Brooklyn, NY 11226
Phone: (718) 462-0791
Email: haitianwomen@aol.com
HAUP offers a range of programs and services to support individuals with diverse needs. These include immigration education, health services, and specialized assistance for those with special needs. In addition, HAUP provides a full-day Pre-K program free of charge for four-year-old students. Immigrants will find services like:
Jamaica Office
Brooklyn Office
Hillside Office
Email: info@haupinc.com
Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS:
Sexual assault support
Home health services
Residential services
Mothers Gaining Hope House offers shelter for a period of up to 24 months for:
Youth development programs in North and Central Brooklyn
921B East New York Avenue
Brooklyn, NY 11203
Phone: (718) 399-0200
Email: info@diasporacs.org
Flanbwayan supports the development and growth of young Haitian immigrants in New York City by offering a range of educational, leadership, and community-building programs. Through its initiatives, Flanbwayan aims to transform the lives of Haitian immigrant youth and empower them to achieve their full potential. Flanbwayan helps build stronger communities and promote social mobility by creating opportunities for growth and development. Young Haitian immigrants will find services like:
Address: 3116 Clarendon Road, Brooklyn.
Phone: 718 774 3037
Email: info@flanbwayan.org
CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them. CWHA assists vulnerable pregnant women in the post-partum phase, individuals in the inter-conceptional period, their infants, families and young adults. This support is extended through outreach efforts, care coordination, community-wide education, and overall support. Immigrants will find other services like:
Address: 3512 Church Ave, Brooklyn, NY 11203
Phone: (929) 399 8070
Infographics:
- [Guide to NYC and New York State Government Leaders](https://www.documented.info/:locale/articles/33536597953053):Do you know what our mayor actually does and how he works with other city and state elected officials? This guide provides an overview of the people in charge of passing and enforcing laws at New York City Hall and in the New York State Capitol, and how you can contact them if you have questions or need support resolving different issues.
Even if you are not eligible to vote, you can still participate in civic life in NYC.
Also Read: Non-Voters' Guide to Civic Engagement in NYC
Mayor
The Mayor is an elected official who serves as the leader of city government. Our current mayor is Zohran Mamdani, and his main responsibilities include appointing commissioners of city agencies, proposing the budget and signing bills that the City Council passes into law. However, like most democratically-elected leaders, he also has the power to veto any bill to prevent it from becoming law.
You can contact the mayor here and send him a message to let him know what you think of the work he’s doing.
Zohran Mamdani takes the stage at the Brooklyn Paramount to celebrate his historic win of the 2025 NYC Mayoral Election. Photo: Taurat Hossain for Documented.
Comptroller
The Comptroller is an elected official who is the watchdog of the city’s finances. NYC’s current comptroller is named Mark D. Levine and his responsibilities include reviewing city contracts for fiscal compliance, conducting financial audits of city agencies, and overseeing the City’s five public pension funds.
You can contact the Comptroller’s Office if you want to make a claim about suspected wasteful spending by dialing 212-NO WASTE (669-2783) or you can submit an inquiry through constituent services here.
Comptroller Mark D. Levine speaks during New York Mayor Zohran Mamdani's public inauguration ceremony at City Hall in New York on January 1, 2026. Photo: Shutterstock.
Public Advocate
The Public Advocate is an elected official whose primary role is to provide oversight for city agencies and investigate NYC residents’ complaints about city services and laws. The Public Advocate has a role in introducing and co-sponsoring bills within City Council but does not get a vote in the legislative process. NYC’s current public advocate is Jumaane D. Williams.
You can contact the Office of the Public Advocate for support in housing matters or any other government-related service or regulation. To submit a request through constituent services, click here.
City Council
NYC’s City Council is made up of 51 members, each representing a different district within the 5 boroughs. Their primary role is to hold public hearings, write and pass laws and approve the city budget. They also have staff members who help residents get support with issues they might be facing accessing citywide services.
To find your city council member, click here. Once you find who your City Council member is, you can visit their constituent services page to submit an inquiry or provide feedback on the work they are doing.
Governor
The Governor is an elected official who oversees the health, safety and wellbeing of a state. Their primary responsibilities include appointing heads of state agencies, proposing state budgets, and working with the state legislature to pass or veto laws. They also serve as the primary connection to the federal government on behalf of a state. Our current governor is Kathy Hochul. She is the 57th governor of New York and the first woman to hold this position.
You can contact the Governor’s office by submitting an online inquiry or calling 1-518-474-8390 between 9 a.m. and 5 p.m.
You can send a message regarding a recent bill she signed, feedback on the work she’s doing, or general questions or concerns about the state of New York. You can also request a meeting with her, it is not guaranteed you will actually be able to meet her.
New York Gov. Kathy Hochul makes an announcement. Photo: Courtesy of the Office of Governor Kathy Hochul.
State Assembly
There are 150 state assembly members, each representing a different district in New York State. State Assembly members are responsible for introducing and passing state legislation, conducting hearings with state agencies, and helping negotiate state funding. They also help their constituents with issues or questions with state agencies and services.
To find your assembly member, click here.
State Senate
There are 63 state senators in New York. Their primary responsibility is to draft and approve legislation. To find your state senator, click here. You can reach out to your state senator to provide input on pending legislation and ask them for support by submitting an inquiry here.
Infographics:
- [Non-Voters' Guide to Civic Engagement in NYC](https://www.documented.info/:locale/articles/31512074288413):Immigrants who are unable to vote in the U.S. still play a crucial role in shaping New York City's future. From organizing around workers’ rights to helping neighbors access city services, there are many ways they can join civic life and make communities stronger. If you are wondering how to stay civically engaged in NYC without voting, here are some ways you can contribute.
Before getting involved, it helps to know how politics are organized. At the top, the federal government, with the President, Congress, and federal agencies, set national laws and policies that can affect everyone, including immigrants.
Below that, New York State has its own Governor, state senators, and assembly members who make statewide laws.
In New York City, the local government is led by the Mayor, who manages city agencies, and City Council members, each representing a district who approve how local money is spent.
Other citywide officials include the Comptroller, who monitors the city’s finances, and the Public Advocate, who listens to residents’ complaints and proposes solutions.
Finally, at the neighborhood level, community boards and local organizations give residents a direct way to raise issues and shape decisions that affect daily life.
Many city agencies and organizations invite residents — regardless of immigration status — to join advisory groups or community boards. You can check your local Community Board here.
These spaces influence decisions on housing, transportation, safety, and education. New York residents can attend public meetings, submit comments and even apply to take a more active role as a community board member.
Members have a direct voice in decisions about neighborhood concerns like parks, housing, transportation, and city services.
Any New York City resident who lives, works, owns a business, or has another significant interest in the district can apply to be appointed to a community board. Citizenship is not required.
Every New York City public school has parent-teacher associations (PTAs), spaces where parents and caregivers can help make decisions, share ideas, and support students. Joining them doesn’t require a Social Security number, ID, or proof of citizenship.
Your voice helps shape the quality of education and resources your child receives. Also, PTAs and councils are safe places to connect with other parents, learn about rights, as well as strengthening confidence and community ties.
Read our guide on how to join a Parent-Teacher Association in NYC.
City Council committees and city agencies regularly host public hearings to gather community input before making rules, passing laws, or approving projects. Anyone can speak by testifying in person or via Zoom or by sending written comments.
If you need non-English language interpretation, email translationservice@council.nyc.gov, at least three business days before the public hearing.
Here’s are some ways to get involved:
By participating in these instances you can speak about issues like tenant protections, wage theft, healthcare access, or transportation. You don’t need to show ID to attend or comment.
New Yorkers, regardless of immigration status, can participate in two key city-run initiatives to directly influence how public funds are spent.
Participatory Budgeting, overseen by the City Council, allows residents in specific districts to propose capital projects for improving infrastructure such as schools, libraries, and parks. Learn more at council.nyc.gov/pb.
The People’s Money is where New York City residents can share proposals for social services, events, or awareness campaigns. All residents, regardless of citizenship status, can weigh in and vote about how the city will spend about $4 million. Visit participate.nyc.gov to learn more.
Joining with others to demand fair treatment, better laws, and equal access to opportunities is a potent way to participate in the city’s civic life. Immigrant and workers’ rights organizations meet with elected officials, organize protests and press conferences, and work with community members to tell their stories to effect change.
Here’s are some ways to get involved:
Also Read: Organizations Serving Immigrants in New York
Regardless of immigration status, anyone can volunteer for a political campaign. If you have work authorization, you can work for a campaign. While noncitizens are barred from donating to a campaign or gathering signatures for a political candidate, they can still participate by canvassing, phone banking or organizing candidate forums.
Infographics:
- [4 Spanish and Bilingual Bookstores You Can’t Miss in NYC](https://www.documented.info/:locale/articles/31511956046493):While most large bookstores in New York City have Spanish-language sections, independent stores in NYC stand out for something else: they build community. In addition to selling books in Spanish, these shops host readings, preserve cultural identity, and create connections across generations.
Here’s a list of the local Spanish bookstores that you can’t miss.
Word Up Community Bookshop / Librería Comunitaria
This is a multilingual, collectively run bookstore and arts space dedicated to making literature and learning accessible to everyone. Operated by the nonprofit Seven Stories Institute, Word Up’s mission is to bring books and knowledge to communities that often face barriers of language, geography, or income.
Location: 2113 Amsterdam Avenue, New York, NY 10032
Hours: Tuesday to Wednesday from 12 – 8 p.m., Thursday to Saturday from 12 – 6 p.m. and Sunday from 1 - 4 p.m.
Contact: info@wordupbooks.com (347) 688-4456
Librería Barco de Papel
Open since 2017, Librería Barco de Papel is a center in Jackson Heights and Elmhurst for Latin American art and poetry that often hosts readings and events. The bookstore's mission is to nurture a love of literature in Queens’ Latino community and to inspire both emerging and established artists to find their voices.
Location: 40-03 80th St. Elmhurst, NY 11373
Hours: Monday to Saturday from 11 a.m. – 7 p.m.
Contact: comunitaria@libreriabarcodepapelny.com (718) 565-8283
Mil Mundos
Located in Bushwick, Brooklyn, Mil Mundos Books is an English–Spanish bookstore and community space that centers Black, Latinx, and Indigenous voices. The shop carries a curated collection of books with a focus on social justice, decolonization and community empowerment.
Mil Mundos also hosts readings, mutual aid initiatives and art events to promote literacy and solidarity among NYC’s multilingual communities.
Address: 323 Linden St, Brooklyn, NY 11237
Hours: Open Monday through Thursday 12 p.m. – 7 p.m. and Friday through Sunday 11 a.m. – 8 p.m.
Contact: (347) 425-7077.
¡CHAU, LUNA!
If you’re looking for children's Spanish books, this is a hidden gem. Founded by an Argentine journalist and mom, the shop is filled with board books, comic books, chapter books and more for young bilingual readers. The store sells to schools, libraries, and families.
Location: 117 9th St., Suite 240, Brooklyn
Hours: Open by appointment
Contact info: info@chauluna.com
Updating the address with the government is not only mandatory, but it is also critical for receiving updates and notices relating to your immigration proceedings. We spoke with experts and made a list of recommendations to keep in mind when updating your address.
The information in this article is solely for informational purposes only and does not constitute legal advice. For legal assistance please see our list of pro-bono lawyers in New York.
It is highly recommended to update the address within five days of moving — or as soon as possible. There is no one form that can update an address with all the agencies you interact with automatically, and each agency will require you to update it individually to ensure the government has your correct address. “You do not want to miss important mail from the immigration court or other immigration agencies about your case,” said Eric Pavri, Community Resources Attorney at Asylum Seeker Advocacy Project (ASAP).
Those with immigration cases may also need to update their address with United States Citizenship and Immigration Services (USCIS) — it is the agency responsible for administering and overseeing the United States’ naturalization and immigration system. The change of address can be done by creating a new account and/or signing into the USCIS portal, by calling 800-375-5283 and speaking with a representative, or by submitting it online.
Note: you will need to have your case receipt numbers to link it to your account.
To change your address in an immigration court you will need to file form EOIR-33. The process can be done via mail or online.
Via mail:
To send a request via mail, find the state where your hearing is currently handled at, and then download the correct EOIR-33 form. To clarify, do not choose the form from the place where you will move to.
Once you have downloaded the form, these are the things to keep in mind:
Submitting change of address online
One of the benefits of changing the address online is that the change will take effect immediately, said Pavri. The online change of address portal will ask for the same information that is required in the EOIR-33 form, along with the U.S. government attorney’s address that matches your current hearing location.
For those who want to attend their immigration hearing at a new court, they must request a change of venue. It is different from the change of address mentioned above. Pavri said that you only need to request a change of venue if “all of the following apply to you”:
More information on how to request a change of venue with the immigration court.
Note: You must attend all scheduled hearings until a decision is made on your motion to change venue.
Forgetting to change your address can lead to severe consequences, like missing important court hearings and or information about your case. Even if more than five days have passed, it is recommended to change your address as soon as possible.
To confirm a successful address change with the immigration court, contact the staff in person or by phone. For USCIS, call 1-800-375-5283 and say "InfoPass" to speak with a representative quickly. Address changes with ICE or ISAP take effect instantly and can be confirmed by calling the ICE office in charge of your case.
Asylum seekers can request their first work permit 150 days after submitting their asylum application (Form I-589), which is called the "asylum clock" or "work permit clock.” Registering a change of address with immigration agencies does not stop the clock.
But something that DOES stop the work permit clock, if you have already filed for asylum and have a case in immigration court, is requesting a change of venue, Pavri said. “In other words, asking to change the court where you have your immigration case hearings to a court in another city.” Learn more about the work permit clock and events that can stop it here.
Also Read: How Can Undocumented Immigrants Get a Work Permit in the US
Infographics:
- [Common Missteps That Could Hurt Your Immigration Case](https://www.documented.info/:locale/articles/31748497214237):Avoiding these common missteps can help protect your future in the U.S. If you’re ever unsure, talk to a trusted adult, teacher, or immigration lawyer.
Last updated November 10, 2025.
Tip: for more information about why you should go to school, how to register for public school, and what your rights are as a student, check out our resources on education in the U.S.
Infographics:
- [How to Respond if the Government Wants to Dismiss Your Immigration Case](https://www.documented.info/:locale/articles/31027810230429):
Important: If you do not go to a scheduled immigration court hearing, the judge will give you a deportation order. This order will allow ICE to quickly deport you.
It is important to prepare and take the following steps:
You can call these numbers for additional assistance with your immigration case:
Infographics:
Here is what you need to know if you miss your court hearing:
As reports of mass deportations circulate online, the lack of transparency about who is being targeted has created confusion among immigrants with court hearings. Some have told Documented they heard ICE is detaining people upon arrival at court, raising concerns that attending their hearing could increase their risk of deportation.
Missing a court hearing can have serious consequences for immigrants with pending cases. It may be seen as a lack of cooperation and could result in an in absentia removal order for those in deportation proceedings.
In simple terms, missing or arriving late to a master calendar or individual calendar hearing may result in being ordered removed “in absentia.”
“The judge considers that you have abandoned your case and then you do not wish to present any defenses or fight to stay in the United States,” Jodi Ziesemer, director of the Immigrant Protection Unit at NYLAG, said. “It will narrow the options that you have for protecting yourself to stay in the United States.”
There is no appeal to a removal order issued in absentia. However, Ziesemer explained that there is a limited window of time to file a motion to reopen under exceptional circumstances. “You have a 180 day window or six months to file [a motion to reopen] and argue why you should have your case reconsidered and put back on the active court docket.”
However, Ziesemer warned that after missing a hearing, ICE can arrest and deport the individual at any time. “There is no protection if you miss a hearing unless you submit a written explanation, and a judge determines you qualify for relief.”
When an immigration judge issues an in absentia order, a Motion to Reopen allows the individual to present new evidence or facts to reopen the case and potentially overturn the deportation order. Evidence may include proof that the individual did not receive notice of the hearing or that exceptional circumstances—such as if you were a victim of battery or extreme violence, illness, or the death of a family member—prevented them from appearing in court.
The Motion to Reopen is a written document that is printed out, delivered and filed with the same court that issued the in absentia order. An individual cannot be deported once the Motion to Reopen is filed and is pending a decision by the judge. You can obtain the court’s address by calling the EOIR’s automated case information system at 800-898-7180.
The Department of Justice has a self-help guide detailing the process step by step on how and where to file a “Motion to Reopen An In Absentia Order.” The document details what information should be included, such as name, address, evidence for missing the court hearing, and more.
An individual can find the court hearing date and place by entering their A-Number in the EOIR Automated Case Information Portal or calling 800-898-7180.
Ziesemer said that if the portal does not return any information, there could be several reasons why the A-Number is not in the system. For example, the case may not have been logged with the court, or the individual may not be known to immigration officials. She recommends that individuals consult an immigration attorney to explore their options.
Infographics:
- [Noncitizens and Voter Fraud: How Registering to Vote Can Backfire](https://www.documented.info/:locale/articles/34561282268317):Department of Homeland Security officials are scrutinizing noncitizen voting fraud across the country, though experts say these cases are rare.
Last year, a couple in Alaska sued U.S. Citizenship and Immigration Services (USCIS) after their citizenship oath ceremony was canceled due to an error in voter status.
The Alaska Division of Elections admitted the error happened when the couple renewed their driver’s licenses at a Department of Motor Vehicles (DMV) location. The DMV erroneously signed the couple up as voters through a program called “Automatic Voter Registration” to improve voter participation.
This is considered fraud. Noncitizens cannot register to vote because it would mean they had falsely claimed U.S. citizenship or lied about any of the eligibility requirements. Noncitizens are barred from voting in federal elections and most states prohibit voting in state and local elections.
If a noncitizen is convicted of lying about their citizenship status or voting in a federal election, the penalties can include fines, imprisonment, and immigration consequences such as deportation, denial of future status, exclusion from admission to the U.S. or revocation of their legal status.
Also Read: How Undocumented Immigrants Can Get Their Driver's License in New York
Automatic registration may confuse individuals who reasonably believe they are permitted to vote. The safest course is for anyone who is not a citizen to refrain from voting or registering to vote. If someone represents that they are a citizen when registering, this is also fraud even if they never vote.
But don’t worry if you can’t remember whether you ever registered to vote through a government agency. This guide will explain how to check your status and how to cancel it.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated March, 2026.
To increase voter participation, Washington D.C. and 24 states, including New York and New Jersey, have adopted automatic voter registration. The automatic voter registration process means that government agencies, most commonly the DMV, share personal information with election officials. Then, the person is registered to vote unless they specifically opt out of the process.
If you accidentally opt in to voter registration, the DMV will forward your application to your county or city’s Board of Elections. The Board will vet each applicant before approving them as a voter, and each voter will also receive a physical voter registration card. However, mistakes may be made in rare cases.
This is the language you will see if you fill out a form at the DMV, such as a renewal for your driver’s license, according to New York State DMV Forms.
"If you are not a citizen of the United States, you must check the box below. Non-citizens who register or pre-register to vote may be subject to criminal penalties and such voter registration or pre-registration may result in deportation or removal, exclusion from admission to the United States, or denial of naturalization."
"I decline use of this form for voter registration and pre-registration purposes. Do not forward my information to the Board of Elections."
If you are a noncitizen, check the two boxes as demonstrated below.
For the residents in New York City, check your status here. You'll need to include:
For New York State residents, check your status here or call the New York City Board of Elections at 1-866-868-3692.
If you aren't registered to vote, the page will say “Record Not Found.”
According to New York election law, you need to send a physical written letter to your local board of elections requesting cancellation of your voter registration. Contact information for all local boards is available on the county board of elections page.
The process for canceling registered voter status varies by state. It is usually done by contacting your local elections office for assistance. Find your local election offices here.
- [Preparing for Your First Meeting with an Immigration Lawyer](https://www.documented.info/:locale/articles/30939717591709):Your first meeting with a lawyer is to help you learn about your legal choices and prepare for your court hearing. Their job is to help you.
It is very important that you speak to a lawyer about your immigration case as soon as possible, because it can take a few months to find one that can represent you or that you like.
In this article, we will explain what to expect during your first immigration consultation with an immigration lawyer and how to prepare.
Before meeting with a lawyer, make sure you do your research about them. One of the first things that you should do is check the state’s Bar Association to see if that attorney is licensed to practice law. You can also look up reviews online of their work.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated October 2025. A version of this article originally appeared at ImportaMi.com.
Also Read: How to Report and Prevent Notario Fraud in Immigration Cases
Your lawyer will need to know as much about your case as possible, so it’s important that you gather the following documents:
Keep in mind that, while copies of the documents are okay at this stage, your attorney may ask you for original documents at a later stage to present to the judge.
It is important to come prepared for your first meeting with the lawyer; make sure you have a pen and notebook or a notes app on your phone. This way, you can easily write down important information, such as answers to your questions and any new details you learn.
Your first meeting may be scheduled with your lawyer, or with a paralegal/legal assistant instead. A paralegal/legal assistant is someone who is professionally qualified and trained to assist a lawyer, and it’s normal for them to meet with clients, especially during their first visits.
Whether you meet with your lawyer or their legal assistant, your first meeting is a chance to share your story. This will allow your lawyer to evaluate your case and figure out the best way to help you. Sharing these details might be difficult and might make you emotional, but it is necessary so they lawyer can understand your situation. Some of the questions that you can expect to be asked are:
Remember, everything you discuss is confidential between you and your lawyer. Always be honest and feel comfortable sharing your full story.
This consultation is also an opportunity to ask questions and see if the lawyer is a good fit for you. These are some topics and specific questions you can ask when meeting with a lawyer for the first time:
Also Read: What to Expect When You Call An Immigration Attorney
Infographics:
- [How to Report and Prevent Notario Fraud in Immigration Cases](https://www.documented.info/:locale/articles/30409441718301):Immigration law in the United States is complex. Even a small mistake on an application can lead to denial of benefits, loss of status or deportation. That is why only licensed attorneys or U.S. Department of Justice (DOJ)-accredited representatives are legally allowed to provide immigration legal services.
“Notarios” or “immigration consultants” can claim they can prepare paperwork, give legal advice or guarantee results. In many Latin American countries, a “notario público” is a trained lawyer, but in the U.S., the title has no legal standing.
Also Read: 4 Important Tips For Choosing an Immigration Attorney or Lawyer
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025.
In this guide, notarios refers to people who falsely present themselves as legal experts, it does not mean a U.S. notary public. A U.S. notary public can only verify identities and witness signatures. A notary public is not a lawyer and cannot give immigration advice or represent you.
Fraudulent providers take advantage of this confusion, charging high fees for services they are not authorized to perform. The outcome for immigrants can be severe: they may lose thousands of dollars, face denial of applications or even risk deportation because of false or mishandled filings.
According to Alexander Hu, a Senior Coordinating Attorney at the Immigrant Protection Unit of the New York Legal Assistance Group (NYLAG), there is no guarantee that immigration authorities will recognize fraud and let someone reopen a case.
“Most of the time immigration officers will not be able to tell the difference between fraudulent and authentic submissions,” he said.
He added that victims should act quickly by getting legal help, reporting the fraud so they can find out what steps are needed to reduce the damage.
Here’s what you need to know about notarios in NYC:
Before hiring anyone to help with your case, take the following steps:
Signs that a provider may not be legitimate include:
“There can be many warning signs such as the provider refusing to explain the types of immigration relief that they are screening for and why a person may qualify for that relief,” said Hu.
“Other red flags include refusing to provide receipts or copies of contracts, retainers, payments, applications and forms, and refusing to explain or translate documents that the person is being asked to sign,” Hu added.
He noted that if a provider tells someone that they don’t need much information and that they will take care of the facts and statements, “this can be a warning sign that the provider is going to make fraudulent claims or misrepresentations on behalf of the person.”
Also Read: How To Protect Yourself From Immigration Fraud
New York City has strong consumer protection laws to combat immigration services fraud. The city requires anyone providing nonlegal immigration services, such as translation or document assistance, to post clear signs that they are not attorneys and cannot provide legal advice. Violators can face fines and lawsuits.
Immigrants in New York, regardless of their immigration status, can file complaints with the New York State Attorney General’s Office. According to the office, it does not share information with federal immigration authorities when handling reports of notario fraud.
If you believe you have been a victim of immigration fraud, you can report it at both the local and federal level.
In New York City
Nationwide
Community resources, such as Stop Notario Fraud, also offer reporting tools and support for victims.
When a complaint is filed, local or federal agencies may investigate the provider. If fraud is confirmed, the individual or business can face fines, loss of license or criminal charges.
While reporting may not recover lost money or fix an immigration case, it can help protect others and strengthen your own position if your case was harmed by bad advice.
Infographics:
- [Free Family Lawyers in NYC To Help with Divorce, Child Support, Custody and More](https://www.documented.info/:locale/articles/30181836168221):Do you know where to start if you need a lawyer for family issues, like divorce, custody, child support, or guardianship? In New York City, several organizations and university clinics provide free or low-cost legal help for families, no matter your immigration status.
Here are some organizations and clinics you can contact.
Sanctuary for Families provides free legal care and other services for survivors of domestic violence, sex trafficking and gender based violence. Their lawyers can help you handle family court cases.
For 24/7 emergency assistance regarding any type of domestic violence, contact the New York City hotline at 1-800-621-4673 or by dialing 311.
For free legal assistance with orders of protection, divorce, immigration, child custody, visitation, and support, you can contact Sanctuary for Families.
Everyone who reaches out will undergo an assessment and intake process. A staff member will ask straightforward questions about your situation and background to effectively connect you with the appropriate services. If they don’t pick up the phone, you are invited to leave a message and someone will call you back soon.
They also have Family Justice Centers, a drop-in service center for victims of domestic violence where they will help you with your needs. You can walk in without an appointment from Monday through Friday, from 9 am to 5 pm. Find their locations here.
New York City Family Justice Center – Manhattan
80 Centre Street
New York, NY 10013
(212) 602-2800
Hours: 9 a.m. to 5 p.m.
New York City Family Justice Center – Queens
126-02 82nd Avenue
Kew Gardens, NY 11415
(718) 575-4545
Hours: 9 a.m. to 5 p.m.
New York City Family Justice Center – Bronx
198 East 161st Street
Bronx, NY 10451
(718) 508-1220
Hours: 9 a.m. to 5 p.m.
New York City Family Justice Center – Brooklyn
350 Jay Street
Brooklyn, NY 11201
(718) 250-5111
Hours: 9 a.m. to 5 p.m.
New York City Family Justice Center – Staten Island
126 Stuyvesant Place
Staten Island, NY 10301
(718) 697-4300
Hours: 9 a.m. to 5 p.m.
Legal Services NYC is one of the largest free legal services providers in the U.S. They offer help with custody, guardianship, child support, and family court cases. They offer help to low-income New Yorkers, including undocumented immigrants. They have 12 locations in all five boroughs, you can check their locations here.
The New York Legal Assistance Group has free lawyers who can help with divorce, custody, child support, and domestic violence cases. Usually, you'll have to call and leave a message or fill out an online form. For some issues, you can meet in person in your community.
You’ll have to provide your full name, contact information, and a description of your issue when you call. This will help them direct your call to the appropriate department, and they will return it as soon as possible.
All services are free and confidential. In-office meetings are by appointment only.
They also have a legal help van which brings lawyers into local communities. In this link, you’ll see the van’s date, time and places where it stops during the month.
Family Legal Care provides legal guidance, a family law navigator and other resources, to empower unrepresented parents and caregivers.
All Family Legal Care programs are free and open to everyone with questions regarding New York family law or family court matters.
You can contact the Family Legal Care Helpline to receive family law and court information by phone, email and chat.
The Family Center provides free legal representation and legal advocacy to people affected by life-altering events, like eviction or changes to child custody.
The Family Center is located at 493 Nostrand Avenue, 3rd Floor in Brooklyn. Walk-in hours are Monday through Thursday from 10 a.m. to 5:45 p.m., and Friday from 10 a.m. to 5 p.m.
Infographics:
- [What to Expect When You Call an Immigration Attorney](https://www.documented.info/:locale/articles/26516541645085):Calling an attorney or lawyer can be intimidating, but it helps to remember that they want to help you. The first phone call to an attorney is very simple. All you have to do when you call their office is tell them:
Make sure you keep track of which attorneys you have tried to contact or those with whom you are currently in touch with. You can use this document to take notes. This will make it easier for you to follow up and to know who you need to reach out to again. It will also help you show to a judge that you have been trying to find legal representation.
While some initial consultations are free, some attorneys charge a fee for their initial consultations. It’s important to ask the attorney whether or not they charge a fee before you meet with them. If they do charge a fee that you cannot pay, some nonprofits may offer a discount or a fee waiver, which would cover the costs.
A version of this article originally appeared at Importami.org. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated April, 2025.
When you first call an attorney’s office, it’s possible that no one will answer. You may hear a voice message in English on an answering machine. If you do not understand English, you can stay on the line and wait until you hear options in Spanish. To leave a message, wait for the beep at the very end. In the box below you can find an example of a message you can leave on the machine. If you are only able to talk on WhatsApp or using a cell phone, it’s important to let them know as well.
"Hello, my name is ___________. I need legal representation. I would like to know the cost and your availability for an initial consultation. My phone number is ____________ on WhatsApp or my regular line."
If someone does answer the phone when you first call, it’s likely that they will answer in English. Do not hang up. If you do not understand English, you can ask if there is someone who can speak to you in Spanish or whatever your preferred language is. For example, you can simply say “¿Hablan español?” or “¿Alguien habla español?” and they will know that you need a Spanish speaker. If they can, the person who answers might transfer you to someone else who also speaks your language. They may need some time to find an interpreter. If they transfer you to an interpreter, you can give all of your contact information to the interpreter. It could also be a good idea to try calling back later so that you can leave a voice message with all of your information.
If you are nervous about someone answering in a different language, you can contact Respond Crisis Translation to see if they can help you. Click here and fill out the form to request interpretation.
Remember that it may take several weeks for an attorney or organization to get back to you, because many people may be calling. Don’t get discouraged and keep calling. If you don’t hear back from an attorney, you can check their website to see if they offer the option to book a consultation online.
You can also send the attorney an email with all of the important information they need (your name, phone number, that you need legal representation, and that you’d like to schedule an initial consultation).
To learn more about what your first consultation with an immigration lawyer will be like and how to prepare for it, check out our article, Initial Immigration Court Appearance: How to Prepare.
Infographics:
- [4 Important Tips For Choosing an Immigration Attorney or Lawyer](https://www.documented.info/:locale/articles/25984592309789):This article covers 4 important topics that you should keep in mind when looking for a lawyer to help you with your immigration case.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 14, 2025.
There are only two types of immigration professionals that can provide legal advice and help you with your immigration case:
A notary is not a lawyer in the United States. Notaries cannot legally help you with your immigration case. In the U.S., a notary is someone who prevents fraud by reviewing documents and making sure they are real. If someone tells you they are a notary, or a notario publico, who can offer you legal help or advice, you should not trust or work with them.
Working with a lawyer is beneficial for your case because they can:
To find a good lawyer, it is important to work with someone who has experience in immigration law. You can use the American Immigration Lawyers Association website to search for a member who has the specialty needed for your immigration case. You can check if a lawyer is licensed to practice in your state by following these steps:
Here are some more tips to help you choose a good attorney:
Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts
When you are looking for a lawyer or an accredited representative to help you, it is important to know your rights. It does not matter if you are paying the lawyer or if they are helping you for free (free services are also known as "pro bono"), they have the same responsibilities. Remember that you have the right to:
Infographics:
- [How to Protect Yourself From Immigration Fraud](https://www.documented.info/:locale/articles/24341085522717):Immigration fraud, as the name suggests, is immigration legal services-related scams that prey on vulnerable immigrants. According to the New York City Mayor’s Office of Immigrant Affairs (MOIA), it can be committed by attorneys and non-attorneys. It is sometimes conducted in combination with other types of fraud, including phone scams and impersonation, threatening immigrants with deportation. Immigration fraud has serious repercussions for both the perpetrators and their victims.
Criminals often target recent immigrants currently seeking citizenship or residency in the United States, according to the Manhattan District Attorney’s Office. New to the country, these immigrants are often not familiar with credible community organizations and legal resources, so they are more prone to be preyed upon.
However, that doesn’t mean longtime immigrants are immune to immigration fraud. Baoqin Wang is the managing attorney at the Law Office of Baoqin Wang who came to the country from China nearly three decades ago. She experienced immigration fraud herself late last year and sometimes receives cases of immigrants who came to the U.S. for a long time but still got scammed.
“Scammers often appeal to human emotional factors, including curiosity, greed and fear to lead immigrants into traps,” said Ying Cao, managing partner at Ying Cao Law LLC, admitted to practice in New York and New Jersey.
The Mayors Office for Immigrant Affairs (MOIA) points out that fraudulent immigration assistance providers often make false promises, including:
Attorney Cao also warns against claims like the above that are “too good to be true.”
USCIS, the New York State Office for New Americans (ONA) and MOIA have compiled examples of common immigration scams, some of which are included in the list below.
The 10-year visa does NOT exist. If a lawyer promises a 10-year visa as a pathway to legal permanent residency, they are suggesting a two-step process involving a meritless asylum application. This is likely to put the immigrant in deportation proceedings and the cancellation of the removal process.
Cancellation of removal may allow undocumented immigrants in removal proceedings to obtain a green card if they satisfy the following requirements:
However, the “Cancellation of Removal” process is extremely risky and difficult to win. The scammer may not inform you that by appearing in a removal proceeding, you risk deportation if you lose.
Immigration judges have the sole discretion to grant cancellation of removal whether or not you meet the statutory requirements.
There are reports that scammers pretend to be U.S. Immigration and Customs Enforcement (ICE) agents to approach individuals and claim that they have been involved in criminal activities or risk deportation. Some scammers even provide their fake identity and arrest number of the immigrant. They are often likely to demand the immigrant not to discuss the situation with anyone else, including their friends and family members. Immigrants may transfer money or give out their personal information to criminals as told out of fear.
Real government agents will never ask for money or threaten detainment or deportation and will only contact you through official government channels, not your personal social media accounts.
Immigrant service providers can help you with clerical tasks like translating documents or filling out immigration paperwork, gathering documents (like birth certificates or school records), typing up application forms (but not giving advice on how to answer questions), arranging for photographs or medical tests and helping you prepare for English language or civics tests, Michael Lanza, the spokesperson for the New York City Department of Consumer and Worker Protection, responded to Documented’s request in an email.
They are obliged to:
However, according to New York State law, they are not allowed to:
Some service providers promise to assist you in exchange for cash but never do the job after receiving payment. This scam is compounded by the fact that many immigrants, especially those who are undocumented, may lack access to bank accounts and pay in cash without a receipt.
Be cautious about companies offering a job in the U.S. from overseas or by email. If you receive a suspicious job offer via email before arriving in the U.S., it may be a scam, especially if you are asked to pay money to accept the offer. Make sure the company is legitimate when you see job postings on social media before sharing your personal information. Even if the offer is legitimate, you cannot work here unless you have a green card, an EAD or an employment-related visa allowing you to work for a particular employer. Click here to read more.
If you are already on a student visa in the U.S., consult the international student office at your school before taking any job.
Immigration fraud sometimes works in combination with other types of fraud, including “pig butchering” and identity theft. So it is crucial to protect your identity and avoid disclosing personal information to unknown individuals.
The list below includes advice from MOIA and USCIS.
Always do:
Beware of:
Don’t:
In addition, both Attorney Cao and Attorney Wang warn against providing any personal information via phone calls. If you have received any suspicious emails, messages or phone calls, they suggest that you take all means to verify it with official government agencies. To do so, you can request the sender or caller to mail you physical copies of any documents they mentioned and ask them what their official telephone number is and where their physical office is. If in doubt, check with a lawyer or attorney accredited by the DOJ.
Being scammed can be a source of distress, especially for recent immigrants. The city, state and federal government provide a range of resources where you can seek help. When seeking out an attorney, don’t solely focus on the good reviews as they sometimes can be fake. Check out the bad reviews of a lawyer to see if there are recurring patterns. You can also go to Avvo to find lawyers and check out their reviews.
Federal:
The DOJ has a list of pro-bono legal services and a roster of accredited representatives with their recognized organizations. The roster is sorted in alphabetical order of the representatives’ last names.
The American Bar Association has information about finding an attorney in your state.
State:
ONA Hotline 800-536-7636 is free and available from Monday through Friday from 9 a.m. to 8 p.m. in over 200 hundred languages. Hotline experts assist eligible immigrants in connecting with a team of experienced immigration lawyers and technical legal assistance to immigrant service providers across NYS.
To confirm whether an individual is a licensed attorney within NYS, go to NYS Unified Court System or call 212-428-2800.
City:
ActionNYC provides safe, free immigration legal screenings in your community, in your own language. Call them at 800-354-0365. You can also call 311 and say “ActionNYC.” Services are available between 9 a.m. to 6 p.m., Monday to Friday.
To get a referral for a private lawyer, contact NYC Bar Association Legal Referral Service at 212-626-7373
Check out Documented’s guide on pro-bono lawyers and free immigration services for Chinese New Yorkers.
In general, Attorney Cao recommends that you go to lawyers whose information, including names, profile photos, telephone numbers, email and physical office addresses, are all available online.
Federal:
Report immigration fraud to the EOIR’s Fraud and Abuse Prevention Program by calling 877-388-3840 or emailing eoir.fraud.program@usdoj.gov.
If you suspect that there is misconduct by a USCIS employee, follow the instructions on this page.
You can also report scams to the Federal Trade Commission.
State:
Report the scam to the Department of State’s Division of Consumer Protection (DCP). The helpline, 800-697-1220, is available Monday to Friday from 8:30 a.m. to 4:30 p.m., excluding state holidays.
City:
Go to your local police precinct to file a police report. Services are available in multiple languages, including Mandarin.
The five borough district attorney’s offices in NYC also have their helplines:
Yes! You can file a complaint with DCWP online at nyc.gov/dcwp or by calling 311 if you believe your rights have been violated.
You may also contact the New York Police Department, which does not ask about the immigration status of crime victims, witnesses, or other people who ask for help.
ONA and ActionNYC are also safe places to go to.
Infographics:
- [Why You Should Bring Someone With You to Immigration Court](https://www.documented.info/:locale/articles/34565731064221):Court accompaniment is when a volunteer joins an immigrant at an immigration court hearing or at a check-in appointment with U.S. Immigration and Customs Enforcement (ICE). In recent months, more volunteers across the country have joined accompaniment networks that pairs trained volunteers with people who want support as they go to immigration court or an ICE appointment.
For immigration court, a companion may be allowed to enter the building with the person they are supporting, but these policies vary by location and change often.
For ICE check-ins, companions usually cannot enter the building. They typically go with the person to the entrance and wait outside until the person returns. This process is sometimes called court support.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated March 2026.
In New York City, some groups offering accompaniment include:
Organizations differ in how they handle accompaniment. When reaching out, consider the following:
If you do not have status, you should NOT accompany someone to court.
Infographics:
- [Certified Documents Translation: Preparing for USCIS or Immigration Court](https://www.documented.info/:locale/articles/29789984188317):When applying for visas, green cards, asylum or other immigration benefits, any document not originally in English must be accompanied by a certified translation. These documents may include birth certificates, marriage certificates, bank statements, financial affidavits, adoption or custody records.
USCIS and immigration courts require accurate and complete certified translations to process your case. Mistakes or missing certifications can lead to delays or even denial of your application.
While it may be tempting to translate these materials yourself, official filings must be accompanied by a signed certification from someone competent in both languages. This statement confirms that the translation is complete and accurate.
“Translations must include a certificate of translation. The certification should be by someone other than the immigrant themself. A copy of the original must be included as well,” said Hasan Shafiqullah, Immigration Supervising Attorney at the Legal Aid Society.
See a sample of a certificate of translation here.
Sample certificate of translation (Executive Office of Immigration Review)
Shafiqullah further said that any document filed with USCIS, another immigration agency or immigration court, must include a certified English translation if it was not originally written in English. However, if the document is bilingual — such as many passports that include both the native language and English — no translation is required.
Certified translations are not just a formality. They ensure immigration officers and judges fully understand the documents you submit, from birth certificates to medical records. Incomplete or poorly translated documents can raise questions about credibility and slow down your application.
Before you send off the translation, ask the translator to double-check it for accuracy and completeness. Ensure the translator’s certification is signed and dated, and organize copies of the translations with originals for your records.
While we provide a list of organizations that offer free translation services below, applicants may decide to hire a paid certified translator.
We suggest you to follow these steps to make sure your translator is legitimate:
If you do decide to pay a translator, shop around. Rates can vary wildly with professional translators charging from $0.02 cents per word to hundreds of dollars per page, Shafiqullah said.
Yes. USCIS allows anyone fluent in both languages to provide a certified translation, including family members. The translator just needs to include the required certification statement with their name, signature, and contact information.
“Ideally that family member should have lawful immigration status,” said Shafiqullah. “Although that's not a requirement, it would be ill-advised for them to bring themself to the attention of USCIS or the immigration court if they don't have lawful status.”
Refugee Translation Project (RTP)
RTP offers free document translation and interpretation for immigrants and asylum seekers whose costs are not covered by another organization. These services help families and individuals access the immigration process, benefits and essential services.
RTP translates personal statements, medical records, identity papers, court and police documents, letters, financial records, news articles, and other evidence needed for asylum or resettlement. They also provide in-person and remote interpretation by phone or video, both in the U.S. and abroad.
Email: info@refugeetranslation.org
Request form: refugeetranslation.org/request-help
Haitian Americans United for Progress, Inc. (HAUP)
HAUP provides certified translation services for documents such as birth and death certificates, marriage licenses, and school transcripts from Creole and French into English. Services are available at offices in Queens, and Brooklyn, with convenient drop-off options at both locations.
HAUP also offers immigration legal counseling, ESL classes, and notary public services. These programs support the Haitian community and other immigrants.
Address (main office): 197‑17 Hillside Avenue, Hollis, NY 11423
Phone: (718) 527‑3776
Email: info@haupinc.org
Address (Brooklyn office): 1760 Nostrand Ave, Brooklyn, NY, 11226
Hours: 10 a.m. - 6 p.m.
Phone: (718) 233-1186
Email: Info@haupinc.org
Infographics:
- [How Immigrants Can Find Interpreters in U.S. Courts](https://www.documented.info/:locale/articles/26995703067805):Here's what you need to know:
Federal law requires courts to provide interpretation for individuals who are not fluent in English or have hearing impairments. The Court Interpreters Act mandates the use of certified or qualified interpreters in federal criminal and civil cases initiated by the U.S. government.
In New York state, the Unified Court System offers free interpreter services in proceedings across Family, Criminal, Civil, Housing, Surrogate’s and Supreme Courts. This applies to all parties in a case, including but not limited to defendants, witnesses and victims.
If you are in New York and in need of a court interpreter, notify the court as soon as possible. You can do this in a number of ways:
For assistance, you can call the Office of Court Interpreting Services at (646) 386-5670 or email Courtinterpreter@nycourts.gov.
You can also send a mail to:
NYS Unified Court System
Division of Professional and Court Services
Office of Language Access
25 Beaver Street, 7th Floor
New York, NY 10004
Courts typically provide interpretation in person, by phone, or via video, depending on the language and availability. Services may include:
In New York, the courts offer interpretation in over 100 languages, including Chinese, Haitian Creole and Spanish.
If you have concerns about interpretation services before or during a court proceeding, raise the issue immediately with the judge or a court officer. This allows the court to address the matter on the spot and avoid misunderstandings or delays in your case.
If you are unable to raise the concern during the hearing or trial, contact the New York State Unified Court System’s Office of Language Access as soon as possible by sending an email at: interpretercomplaints@nycourts.gov or you can call (646) 386-5670.
You can also submit a complaint by filling out the Language Access Complaint Form online or you can print, fill out and email the form to: interpretercomplaints@nycourts.gov, or mail it to:
NYS UCS Office of Language Access
25 Beaver Street, 7th Floor
New York, NY 10004
The office will respond within 60 days of receiving your complaint.
Immigration courts, which are part of the U.S. Department of Justice’s Executive Office for Immigration Review (EOIR), provide interpreters at no cost to individuals who are not proficient in English and are involved in removal proceedings.
According to EOIR, the court will arrange interpretation for both master calendar hearings and individual calendar hearings. You generally do not need to request an interpreter ahead of time, instead the court will assign one to you based on the preferred language. EOIR uses staff interpreters, contract interpreters and telephonic interpretation services. All interpreters must take an oath to interpret and translate accurately, as required by federal regulations.
Not necessarily.
As of Sept. 13, 2023, U.S. Citizenship and Immigration Services (USCIS) requires affirmative asylum applicants to bring their own interpreter if they are not fluent in English or wish to conduct their asylum interview in another language.
USCIS no longer provides spoken-language interpreters, however sign language interpreters are still available as a disability accommodation. To request a sign language interpreter, follow the instructions on your interview notice or call the USCIS Contact Center at 800-375-5283
If you do not bring an interpreter, or if the interpreter is not fluent in both English and your language, and you do not establish good cause, USCIS may consider this a failure to appear and your application may be dismissed.
Your interpreter must:
However, you don't need to hire a professional interpreter or even pay for one, according to immigration attorney Jason Dzubow.
"If you have a friend or family member who meets the above requirements, that person can serve as your interpreter,” he wrote on his blog, The Asylumist. “In fact, for most of my cases where the person needs an interpreter, they use a family member or a friend (though it is probably better not to use a close family member, like a spouse, child or sibling)".
If you need legal assistance and language support outside of court, many nonprofit organizations in New York can help. These providers often have multilingual staff or interpretation services available:
Infographics:
- [Initial Immigration Court Appearance: How to Prepare](https://www.documented.info/:locale/articles/24791963003165):Since the arrival of more than 180,000 asylum seekers in New York City, many have sought pro-bono immigration lawyers to ask for advice but, due to the high demand for legal services, have been unable to reach help. As a result, they missed their court dates.
We spoke with immigration attorney Rebecca Press, Co-Founder and Co-Executive Director at Co-Counsel NYC, to explain the purpose of the first court date and the repercussions of missing it.
This article, along with the quotes mentioned, are solely for informational purposes only and is not legal advice. For legal assistance please see our list of Pro-bono Lawyers in New York.
When an asylum seeker is put in removal proceedings, they are given a Notice to Appear (NTA), Form I-862. The form lists the date, time, and immigration court location where the asylum seeker (defendant) must show up.
The first court meeting is a preliminary court meeting, Press said. “It is where the judge wants to make sure that the right person is there. That the name is correct. That the address is correct and they also want to know what the best language is.”
Press added that it is also where the defendant can let the judge know if they have an attorney or if they will need more time to find an attorney.
Most people have multiple immigration court hearings. Your first court hearing is called a Master Calendar Hearing or preliminary hearing. It is possible that you will have several Master Calendar Hearings or preliminary hearings before you have your final individual hearing, where the judge will decide your case.
There are three important government actors involved in your immigration court hearings:
If you don’t have a lawyer, it is okay. Remember, the most important first step is to attend your hearings. If you don’t have a lawyer at your initial hearing, you may ask the judge for time to find a lawyer. The court may have a list of free or low-cost attorneys. If you miss a hearing, it is very likely the judge will order you removed and deported.
A NTA is often given to asylum seekers when they are released from the custody of the U.S. Customs and Border Protection (CBP).
The most important first step is to ensure you know when your next court hearing is and to attend all immigration court hearings. If you miss a hearing, it is very likely that the judge will issue you a removal order in absentia, which means you will have to leave the U.S., and it is possible that immigration agents will take you into detention and deport you. Your hearing location, date, and time are all indicated on your Notice to Appear (NTA), a document you may have been issued at the border or received in the mail. The hearing information on your NTA may change. It is extremely important to keep your address up to date so that you do not miss important mail from the immigration court. Please learn how to update your address with immigration authorities.
It is highly recommended to check your immigration court hearing online or by calling the immigration court hotline. There are two options to do this:
If you recently arrived to the U.S. from the border, your information may not yet be in the immigration court system. It is recommended to check the immigration court website or call 1.800.898.7180 every week to check if they have updated your case in the system and to ensure you have the correct date, time, and address for your hearing.
Missing the first immigration court appearance, and any court appearance in general, is not recommended. A judge will issue an In Absentia Order, which places the defendant under removal proceedings if the individual was not present and is subject to removal.
“If you don’t go to it, then you should assume that they have a deportation order,” Press said.
If you missed the court appearance and are ordered to be removed, you will have to have extraordinary circumstances as to why you missed the hearing, such as not receiving the notice to appear or being detained, for example. “Not having a lawyer is not an excuse,” Press said, adding that people should always make sure the court date is correct in their NTA document.
Press reiterated that people do not need an attorney to attend the meeting and that not having an attorney is not an excuse to miss the court meeting. “It’s a quick appearance and you should not be afraid to go.”
The immigration court process is long and complex. It is best to have the support and advice of an experienced legal expert.
Please contact us with any questions about how to access legal assistance in New York via Messenger or WhatsApp.
In some cases, the hearing can be attended online, Press said. “The hearing notice will say like, your hearing is via the internet or your hearing is in person. And whatever it says is what they should do.”
If you moved out of the state where your original hearing will be held, you can request to change your hearing to another immigration court. This process is known as Motion to Change Venue. More information on how to change venues can be found here.
You can request language assistance for your court appearance if you are not fluent in English. It's important to inform the court beforehand to ensure you understand the proceedings and communicate effectively. Interpreters are also available in more than 100 languages, and the court offers free sign language interpreters for hearing-impaired individuals.
To request an interpreter, contact the Chief Clerk's Office of the court you are attending or call the Office of Court Interpreting Services at (646) 386-5670.
Infographics:
- [What Happens at Immigration Court?](https://www.documented.info/:locale/articles/22212022755229):This document is for informational purposes only and is not a substitute for legal advice from a qualified attorney.
If you have a case in immigration court, it can be an intimidating process and can cause tremendous stress. The legal issues can be difficult to understand and there are many different U.S. government agencies involved. Immigration court cases often involve multiple court hearings and take years to resolve.
It is ideal to have a legal expert assisting you throughout your immigration process. However, it can be hard to find a pro bono immigration lawyer to take your case for free, because there are just not enough lawyers to meet the needs of all new immigrants in the United States. Whether you have a lawyer or not, it is important to understand the issues in your case and what to expect during the immigration court process. Here we provide you with some basic information to help you prepare and know what to expect.
The most important first step is to ensure you know when your next court hearing is and to attend all immigration court hearings. If you miss a hearing, it is very likely that the judge will issue you a removal order in absentia, which means you will have to leave the U.S., and it is possible that immigration agents will take you into detention and deport you. Your hearing location, date, and time are all indicated on your Notice to Appear (NTA), a document you may have been issued at the border or received in the mail. he hearing information on your NTA may change. It is extremely important to keep your address up to date so that you do not miss important mail from the immigration court. Please see learn how to update your address with immigration authorities.
It is highly recommended to check your immigration court hearing online or by calling the immigration court hotline. There are two options to do this:
If you recently arrived to the U.S. from the border, your information may not yet be in the immigration court system. It is recommended to check the immigration court website or call 1.800.898.7180 every week to check if they have updated your case in the system and to ensure you have the correct date, time, and address for your hearing.
The immigration court process is long and complex. It is best to have the support and advice of an experienced legal expert.
Please contact us with any questions about how to access legal assistance in New York via Messenger or WhatsApp.
Also Read: 4 Important Topics to Keep in Mind When Looking for an Attorney
Most people have multiple immigration court hearings. Your first court hearing is called a Master Calendar Hearing or preliminary hearing. It is possible that you will have several Master Calendar Hearings or preliminary hearings before you have your final individual hearing, where the judge will decide your case.
There are three important government actors involved in your immigration court hearings:
If you don’t have a lawyer, it is okay. Remember, the most important first step is to attend your hearings. If you don’t have a lawyer at your initial hearing, you may ask the judge for time to find a lawyer. The court may have a list of free or low-cost attorneys. If you miss a hearing, it is very likely the judge will order you removed and deported.
This 3-minute video provides more information on what to expect at a preliminary immigration court hearing.
Infographics:
- [Voluntary Departure Explained: Risks, Benefits, and What’s Changing in 2025](https://www.documented.info/:locale/articles/35222712403485):If you or someone you know is undocumented in the United States, you might have heard about something called voluntary departure. It’s a a legal option that allows undocumented immigrants to leave the U.S. on their own, rather than being deported by immigration authorities. If you're considering this option, it's important to first understand what it means, what the risks are, and how to request it.
Voluntary departure means choosing to leave the U.S. without being ordered to leave by a judge.
There are two types of voluntary departure, depending on when you ask the judge for voluntary departure. Both types of voluntary departure must be approved by a judge.
To apply for either type of voluntary departure, you must ask for it directly from the judge during your court hearing. To be granted voluntary departure, you must:
If you are granted voluntary departure, you must leave the U.S. within a certain amount of time (usually 90 or 180 days). If you are granted voluntary departure and you do not leave on time, you could face very serious consequences, such as expensive fines and being barred from coming back in the U.S.
Why would I want to ask for voluntary departure?
If you are granted voluntary departure, you can avoid having a removal/deportation order on your record. This could possibly make it easier for you to apply for an immigration benefit, such as a visa, in the future. However, voluntary departure can also have serious negative consequences for your future immigration case. Keep reading to understand some of the risks with asking for voluntary departure.
Even though it sounds like a helpful option, voluntary departure can have serious consequences:
Careful! Although these two terms sound similar, they are not the same thing.
Self-deportation is an informal term. It basically means that you leave the U.S. on your own, without getting permission from a judge. Self-deportation can have many of the same risks as voluntary departure. And on top of those risks, there is the possibility that you will end up with a removal order on your record.
Remember, Voluntary Departure is a formal legal process approved by an immigration judge. You must meet certain requirements and leave within a set time. If you follow the rules, you avoid a deportation order on your record. Only a judge can grant a voluntary departure.
On May 5, 2025, President Trump announced a new self-deportation program through the CBP Home App. Immigrants who are in the U.S. illegally can use the CBP Home App to submit an ‘Intent to Depart’ form.
🚨 Warning! This program claims to offer a $1000 stipend, help with travel expenses, and a pause on enforcement actions (like detention) for those who want to self-deport (leave the country on their own). There is NO legal guarantee the $1000 will be delivered or that departure will be handled in a safe and humane manner.
🔔 Important note: although you may hear the words ‘voluntary departure,’ this program is a form of self-deportation. This program is not the same as traditional voluntary departure granted by an immigration judge.
This process is not a legal immigration benefit and does not protect your ability to return to the U.S. in the future. Remember, if you’ve been in the U.S. without immigration status for more than 180 days, leaving the country through this program can cause you to be barred for re-entry to the U.S. for three or ten years (note: this does not apply to minors. If you leave the U.S. before turning 18, you will not accrue unlawful presence.).
Don’t make this decision alone. Voluntary departure or self-departing might seem like good options, but it’s a big decision with long-term effects. The long-term effects can depend on many factors of your immigration case.
Talk to an immigration attorney before you make any decisions about voluntary departure or self-deportation. An attorney can help you understand your rights and how voluntary departure could affect your immigration case.
You can view/download our infographic on voluntary departure below. The guide is available in English, Spanish, Haitian Creole, French, Pashto, Dari, Arabic, Russian, Ukrainian, Swahili, Tigrinya, Nepali, Burmese.
If you need help finding an attorney, contact us.
For more information about finding and working with an attorney, check out this article.
This page provides general information and should not be considered legal advice. Please be sure to speak to an attorney about your specific case.
Last Updated: August 26, 2025
ImportaMí is a project dedicated to providing reliable, accessible, and relevant information to unaccompanied children and their sponsors in the United States. ImportaMí is part of Signpost, an initiative of the International Rescue Committee in collaboration with other agencies that creates digital help centers to empower people impacted by conflict, disasters, poverty, and violence.
Department of Justice. (January 2022). Do You Just Want to Go Home? Information on Voluntary Departure. https://www.justice.gov/eoir/page/file/1480811/dl
NEPYORK. (February 15, 2025). Legal Experts Urge Immigrants in the U.S. Not to Choose Voluntary Departure Out of Fear If Detained by ICE. https://nepyork.com/2025/02/15/legal-experts-urge-immigrants-in-the-u-s-not-to-choose-voluntary-departure-out-of-fear-if-detained-by-ice/
Immigration Equality. (Accessed June 2025). Asylum Manual: Voluntary Departure. https://immigrationequality.org/asylum/asylum-manual/immigration-basics-voluntary-departure/
Shepelsky Law. (May 2025). How to Leave the U.S. Voluntarily: What You Need to Know in 2025 (Self-Deportation). https://shepelskylaw.com/leave-us-voluntarily-self-deportation-consequences/
Disable this feature so that U.S. immigration officials cannot easily access the contents of your phone. Instead use a strong, unique password or passcode to protect your information.
Immigration officials may review any apps on your phone, including your email, photos, and social media, to determine if there appears to be any security-related reason to deny your entry to the U.S.
Make sure to find and delete the contents of your recently deleted folder so that immigration officials cannot locate the folder and review any information it may contain.
Make access to your current U.S. immigration status easy by taking photos of each document.
In case you lose access to your cell phone, it is important to carry with you all proof of your current U.S. immigration status along with phone numbers for your emergency contacts.
Infographics:
As summer travel picks up and many immigrants plan trips outside of New York City, a common concern arises: Is it safe to travel if you're undocumented or unsure about your immigration status? Whether you're visiting family in another state, heading to the beach, or just exploring nearby cities, it's important to know your rights and the risks involved — especially when traveling by bus, train, or car.
This information is not a substitute for legal advice from a qualified attorney or Department of Justice (DOJ)-accredited representative. The content was last updated August 2025.
The degree of travel risk depends on the mode of transit you’re planning to use, but especially in the current environment of aggressive enforcement, any travel can put undocumented people at risk of apprehension and detention by Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE).
Bus and train travel inside the U.S. is generally considered safer than air travel for immigrants without legal status. Unlike airports, which are federal zones with Transportation Security Administration (TSA) checkpoints, most bus and train stations do not require ID to board, and immigration enforcement presence is possible but rare.
That said, despite immigration agents being prohibited from boarding buses and trains and questioning passengers without warrants, there have been reports of Border Patrol and ICE conducting checks at train stations, especially near state border regions and major transit hubs. The ACLU has documented cases of random checks on Greyhound and Amtrak routes, especially within 100 miles of the U.S. border.
During these checks, ICE officers will ask for documentation that verifies your immigration status. If they stop you at a train or bus, consider the following recommendations:
When you’re on the road, you are more likely to interact with police officers who may pull you over for traffic violations like speeding. Interior immigration checkpoints are more common on routes near the U.S. borders with Mexico and Canada.
Remember, you can get a New York driver's license even if you're undocumented. Here's a guide to help you.
If you are stopped by either law enforcement or immigration enforcement while in your car, consider the following recommendations:
If you're undocumented, flying within the U.S. can be risky. The TSA requires a valid government-issued ID or passport to travel by air. For a full list of TSA-acceptable forms of ID click here.
Also Read: What Immigrants Need to Know About New REAL ID Travel Requirements
There have also been reports of passengers being flagged and questioned about their immigration status at airports — especially under the Trump administration’s increased enforcement tactics.
These responses are based on know-your-rights guidance from the ACLU and Immigrant Legal Resource Center.
Infographics:
- [How International Students Can Prepare for Travel Outside the U.S.](https://www.documented.info/:locale/articles/27191435190813):Important: The information presented here is for educational purposes. This resource is not legal advice. For case-specific advice and information, we recommend that you consult a qualified immigration lawyer or accredited representative before you make travel plans. For additional support and resources, visit: immigranthelpny.org.
According to a report from the Department of State’s Bureau of Educational and Cultural Affairs and the Institute of International Education, over 1.1 million international students studied in the U.S. during the 2023–24 academic year. Two of the top five host institutions — New York University and Columbia University — were based in New York City. As the school year comes to a close, and as the Trump administration continues its crackdown on universities and efforts to deport hundreds of visa-holding students, we’ve teamed up with Immigrant ARC to put together a guide to help you prepare for international travel.
When traveling, it’s essential to carry clear documentation that proves your student visa status. Keep all relevant documents together in a clearly organized folder, and make sure to carry them in your hand luggage—do not put these documents in your checked bags—so you’re ready to present them at any moment:
For more resources, you can visit: immigranthelpny.org
It is customary for U.S. border officials to ask all travelers about their citizenship and purpose of travel. Their goal is to verify that your visa is valid, that you have a legitimate reason for entering and that you are not barred from re-entry.
Common questions may include:
As a recommendation, we suggest that you answer honestly. Misrepresenting information, even by omission, can be a big deal and result in denial of entry.
Yes. Immigration officers are allowed to review the contents of your electronic devices during the visa application process, during entry into the U.S., and/or during other steps in the immigration process. They can also look through publicly available information about you.
To prepare:
Note: Be mindful of your online presence. Immigration officers have the right to search anyone’s phone, and while you are not required to share your social media handles or political views, officers may see your publicly available content and ask you about it.
You can lawfully refuse certain requests, but be aware of the possible consequences. For instance, you can refuse to provide passwords to unlock your phone/computer. However, immigration officers may still confiscate your device(s) or delay your entry. If they take your device, ask for a receipt and the contact information of the officer.
Learn more: ACLU guide on digital privacy and border searches.
Yes. You can refuse to answer questions about your politics or ideology by saying: “I am exercising my right to remain silent. I wish to speak with an attorney.” However, immigration officers can still make decisions based on the information they already have, so refusing to speak entirely might not always help.
Not exactly. If you are held for additional questioning — known as secondary inspection — you may ask to call your DSO or attorney. Your attorney can also call in to help, though it’s important to know that immigration is not required to answer the phone.
No. If you're taken to another area at the airport for more questions (secondary inspection), that is not considered ‘detention’. However, officers may still temporarily take your phone (they must give you a receipt) and ask detailed questions about your travel and visa.
Thank you to Immigrant ARC for the contribution to this resource guide. To learn more about the important work that Immigrant ARC does, check out their website.
Infographics:
- [Lost Your USCIS A-Number? Find It With This Guide](https://www.documented.info/:locale/articles/32246242880541):This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated October 2025.
Your A-Number is a personal identification number given by U.S. Citizenship and Immigration Services (USCIS) or the Department of Homeland Security (DHS). It begins with an “A” and is followed by nine digits (for example: A012345678). If your A-Number has eight or seven numbers, then add 0 to the front until you have nine digits to get the officially recognized number.
An A-Number helps the government track your immigration history and consolidate all your immigration forms, visas, and cases into a single record.
Many noncitizens who apply for immigration benefits or who are placed into certain immigration proceedings will be assigned an A-Number.
You may receive an A-Number if you have:
Not everyone has an A-Number right away. You won’t have an A-Number if you:
Once you file an application with USCIS — like a work permit, green card, or asylum claim — you’ll be assigned your A-Number.
If you overstayed your visa and now are in removal proceedings, then you will have an A-Number. If you entered on an F-1 student visa and worked in the U.S. for your Optional Practice Training, then you likely have an A-Number.
Even if you lost one document, your A-Number often appears in more than one place. Try checking the following:
Source: USCIS
Source: USCIS
Source: USCIS
Source: USCIS
If you can’t find your A-Number, don’t worry — there are several ways to recover it.
You can start by calling the USCIS Contact Center at 1-800-375-5283. Explain that you need help finding your A-Number. A representative may ask for personal information (like your name, date of birth, and case type) to verify your identity before guiding you through recovery steps.
If that doesn’t work, you can file a Freedom of Information Act request (Form G-639) to gain a copy of your immigration file.
If you’ve worked with an immigration lawyer or nonprofit organization, they may also have your number on file.
Infographics:
- [What to Do If You Lose Important Documents in NYC](https://www.documented.info/:locale/articles/30895111666205):“I lost my green card,” or “My passport is gone — what do I do?” or even worse: “I was robbed, and all my important documents are missing.”
If this happens to you in NYC, know that you are not alone. This guide walks you through how to report the loss, request replacements, and protect yourself from identity theft.
This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025.
When you lose an important document in NYC, you should consider filing a police report with the New York Police Department (NYPD).
Filing a police report is more than just a formality. It creates an official record that your document was lost or stolen. Agencies — like USCIS, the U.S. State Department and foreign consulates — can ask to see a police report when you apply for a replacement ID. Having a police report also helps protect you if someone tries to misuse your identity, because you’ll have proof that you reported the loss.
You can file a police report in NYC in the following ways:
When filing the report, be as specific as possible. Clearly describe what was lost and include details about where and when you last had the document, and if you suspect it was stolen rather than misplaced.
Always make a copy of the report. If you file it in person at a precinct, you can request a printed copy; if you submit it online, you should be able to download or save a digital version. Also, be sure to keep the report number somewhere safe because you’ll need it when filling out replacement applications later on.
Once you’ve filed a police report, the next step is to begin replacing the document you lost. The process depends on which document it was.
How to replace a green card (permanent resident card)
You’ll need to apply for a replacement green card by filing Form I-90 with USCIS, which can be done online. The fee is $415 for online filing or $465 for paper filing; however, some applicants may qualify for a fee waiver.
Processing usually takes 6 to 12 months, but your receipt notice (Form I-797C) will serve as temporary proof of your status. If you need to travel or show proof of status sooner, you can make an InfoPass appointment at the USCIS New York Field Office at 26 Federal Plaza in Manhattan, where you may be issued an I-551 stamp in your passport as a temporary replacement.
How to replace a U.S. passport
It’s important to report a lost U.S. passport right away by completing Form DS-64 online. Once you report it, the passport is officially canceled, which means you cannot use it for travel even if you later find it.
After making the report, the only way to replace your passport is to apply in person with Form DS-11. On the form, you will need to provide detailed information about where and when your most recent passport was lost or stolen. You’ll be asked to provide a copy of the police report if you filed one at the time the passport was lost or stolen.
After completing Form DS-11, you’ll need to submit your application, supporting documents, and payment at an authorized passport acceptance facility. Replacing a U.S. passport for an adult costs $130, plus a $35 facility acceptance fee, and an additional $60 if you request expedited processing.
The U.S. Department of State estimates that routine applications typically take 4 to 6 weeks to process, while expedited service takes about 2 to 3 weeks.
If you have an international trip within the next two weeks, consider scheduling an appointment at the New York Passport Agency at 376 Hudson Street in Manhattan, where you can request faster processing.
How to replace a New York State ID or driver’s license
If you lose your New York State ID or driver’s license, you can request a replacement either online or in person through the New York DMV office. If you apply online, once you submit your application and pay the $17.50 fee, you’ll be able to download a temporary version of your ID or license immediately. Your replacement card will then be mailed to the address on file, usually within about two weeks.
IDNYC (New York City Municipal ID)
If your IDNYC card is lost, stolen, damaged, or destroyed, you can apply for a replacement by paying a $10 fee online through the IDNYC portal or in person at a Department of Finance Enrollment Center, where you may also complete the application. Regardless of payment method, you must show proof of identity and residency, and if you cannot afford the fee, you can request a hardship waiver at an Enrollment Center.
Social Security Card (SSN)
If your Social Security card is lost or stolen, you can apply for a replacement through the Social Security Administration (SSA). The easiest way is to apply online at the Social Security Administration's official website if you qualify, or you can visit your local SSA office.
To get a new card, you must show proof of identity (such as a green card, U.S. passport, or state ID). Replacement cards are free, and you are limited to three replacements in a year and ten in your lifetime. The SSA usually mails the new card within two weeks.
Also Read: Do You Know Where Your Social Security Card Is? How to Request a Replacement
When important IDs are lost, consider taking extra steps to protect yourself from possible misuse. One of the easiest things you can do is place a fraud alert on your credit file with one of the three major credit bureaus — Experian, Equifax, or TransUnion. Once you contact one, they are required to notify the other two. A fraud alert makes it harder for someone to open a new credit account in your name because lenders will need to take extra steps to verify your identity.
Also Read: Identity Theft: How Does It Happen and How To Report It
If you want stronger protection, you can request a credit freeze. This completely blocks new credit accounts from being opened in your name until you lift the freeze, which you can do temporarily if you need to apply for credit.
It’s also important to monitor your bank accounts and credit cards closely for unusual transactions. Many banks let you set up alerts that notify you if charges above a certain amount occur. Checking regularly helps you catch fraud quickly.
For extra protection, especially against tax-related identity theft, you can request an IRS Identity Protection PIN (IP PIN). This is a six-digit number that only you and the IRS know, and it prevents someone else from filing a tax return using your Social Security number.
A REAL ID is a driver’s license, learner permit, or non-driver ID (like a passport) that is federally compliant, meaning that it meets stricter security standards. REAL IDs will also be required to enter certain federal buildings. Learn more about how to get a REAL ID here.
In New York, a REAL ID driver’s license is demarcated with a star or an American flag in the upper right corner.
Given the new REAL ID travel requirements, you are no longer able to use a standard ID for domestic travel. However, your standard ID card is still valid for many other purposes.
Here’s what you need to know:
Starting May 7, 2025, no one will not be able to fly within the U.S. using a standard ID. You must show one of the following documents to board a domestic flight:
Non-passport foreign documents, such as consular cards, are not generally accepted as valid identification when boarding a domestic U.S. flight. For a complete list of TSA-accepted IDs, click here.
Note: As of May 6, 2025 Secretary of Homeland Security Kristi Noem said that travelers without a federally recognized document would be able to travel, but they will face additional screening.
No. Your standard ID remains valid for non-federal purposes until its printed expiration date. You can renew it just as before.
No. Children under 18 years of age generally do not need a REAL ID to fly domestically in the United States. The TSA does not require identification from minors when traveling with an adult. However, adults accompanying children must present a valid form of identification, including a REAL ID.
TSA is not an immigration enforcement agency. Their primary goal is airport security, not checking your citizenship status. If your passport is valid and accepted for travel, you should not be asked about your immigration status.
However, TSA agents have the discretion to refer cases to other agencies.
Many undocumented immigrants travel with valid foreign passports. It is generally safe to do so, especially on domestic flights, as long as the passport is valid and not expired.
That said, it’s important to acknowledge that there is a heightened immigration crackdown happening right now, under the Trump Administration, and U.S. border officials are using more aggressive tactics at ports of entry.
There’s always a risk when traveling if you’re undocumented, especially near borders or when law enforcement is involved.
You cannot qualify for a REAL ID if you are an undocumented immigrant. In New York State, the DMV offers standard (non-federal) IDs and driver's licenses to undocumented immigrants under the Green Light Law that restricts the DMV from sharing applicants' information with federal immigration authorities.
Infographics:
- [Important Documents to Keep with You as an Immigrant](https://www.documented.info/:locale/articles/25257953997085):The IRC has created resources for clients in the U.S. We hope this helps people better understand their rights and the immigration process. However, this information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated January 24, 2024.
Always carry documentation that provides proof of your immigration status in the U.S., such as:
A pending status means you applied for an immigration benefit or protection but do not yet have an outcome in your case. Having a pending application for status may not protect you from detention or removal.
It recommend to instead carry at least one of the following:
Do not carry any false documents or documents that belong to someone else. Do not carry copies of your national identification or national passport as they can be used against you in immigration court.
If you are undocumented or your status is pending and:
Then, carry proof that documents your physical presence in the U.S. for over two years to protect yourself from expedited removal. These documents do not fully protect you from detention or deportation but may protect you from expedited removal.
Infographics:
- [How to Replace a Social Security Card](https://www.documented.info/:locale/articles/24596005205277):What to know:
A Social Security number (SSN) is a nine-digit identifier assigned to U.S. citizens, permanent residents and eligible nonimmigrant workers — like DACA recipients and H1B workers— by the Social Security Administration (SSA). A SSN is used to apply for loans, open bank accounts, obtain insurance and to report wages to the SSA.
The SSA issues a SSN in a paper card that fits on a wallet. This makes it easily misplaced or stolen. Sometimes it could also be lost in the mail during delivery. While remembering the number is often sufficient, having the physical card is just as important to prove your identity when required and to prevent identity theft. Here how to replace a Social Security card if it was lost or stolen.
A Social Security number is issued to U.S. citizens and legal permanent residents (LPR), and other nonimmigrants including:
Those who are eligible and are present in the United States can submit their application online through the SSA portal. The application will ask for the name, citizenship status, date of birth, country of origin, along with a mailing address of the applicant. The name must match the documents used to prove your identity, such as your passport.
After applying online, the applicant must visit the local Social Security office within 45 days to provide proof of identity. Applicants can find their local office by entering their ZIP code in the SSA’s website.
These is a list of the documents accepted to prove your identity. The documents must be original copies, unexpired and show your name and date of birth.
After SSA verifies your identity and completes the application, USPS will deliver the SSN card via mail within 14 business days.
Nonimmigrants who apply for the form I-765, Application for Employment Authorization, can also request the SSA to issue a SSN in the same form under the ‘other information’ section.
Don’t worry, you are not the only one. The SSA issues around 10 million SSN card replacements every year, due to loss, damage or name changes.
You can replace a SSN card via the SSA replacement portal, where you will answer several questions, including if you know your social security number, to see if you are eligible to replace it online. Otherwise, you will have to visit a local Social Security office in person.
When someone steals and uses someone else’s social security number it is called identity theft. In 2021, the Bureau of Justice Statistics estimated that 1 in 10 individuals in the U.S. are victims of identity theft annually. A SSN can be used to open financial accounts, take loans, and more. It can have serious consequences to your credit score, which is a number used in the U.S. to measure your economic well being.
If you believe you were a victim of identity theft, you must report it with the U.S. Federal Trade Commission (FTC), where you will be asked questions about the incident. It is highly recommended to do it as soon as possible.
FTC’s Identity Theft Report Screenshot
The FTC will provide assistance to track the progress of your report and a recovery plan.
Also Read: How To Repair Your Credit Score
Infographics:
- [IDNYC Card: What It Is, How to Apply and Its Benefits](https://www.documented.info/:locale/articles/22443135522333):It allows access to opening a bank account at selected financial institutions, entering buildings, such as schools, and can be presented as proof of identification to interact with the police and other agencies. It provides free access to many museums and other cultural institutions–for a full list, visit this link. It can also be used in the New York, Brooklyn and Queens library system.
However, understanding the requirements for the ID card and how to make an appointment can be confusing. Documented spoke to Emili Prado, the service referral coordinator at La Colmena, a community job center on Staten Island, and compiled everything you need to know about how and where to apply for the IDNYC.
Applicants can schedule an appointment on the IDNYC website or call 311 and say ‘IDNYC.’ They can also walk into a center.
While walk-ins are an option, Prado recommends that people schedule an appointment beforehand. “We don’t recommend people show up in person because IDNYC is very strict,” she said.
Asylum seekers can also get help with the application process at the city’s Asylum Seeker Resource Navigation Center at 520 West 49th Street.
Schedule an appointment | See IDNYC locations
IDNYC works in a point-based system. Prado explains that applicants will need “at least four points of documents, with at least three points that can prove your identity and one point proving your residency.”
She added that documents to prove identity can include a foreign birth certificate or a passport, and documents to verify residency can include a phone or electricity bill. You can see the full list of acceptable documents by using IDNYC’s document calculator.
For migrants that are living in shelters or with other family members in a shared household, proof of residency could include mail at their current address with their name printed on it, Prado said.
She said people can also ask their family members to write a letter stating that they are currently living in their household.
If applicants don’t have original copies of their documents, they can also use an I-94 form issued by the US Department of Homeland Security, which includes a photo, fingerprint, and date of birth.
Prado suggests applicants read the document guide before heading to their appointment. “I don’t want people to narrow it down to just a passport or driver’s license,” she said, adding that the list of accepted documents is two pages long.
Check your card’s expiration date, located at the bottom of the front, to determine when you should renew it.
You can renew your card up to 90 days before it expires, or up to 1 year after it expires. You could renew your ID card through the IDNYC online portal. If your card expired more than 1 year ago you will need to order a new card at an IDNYC enrollment center.
There are two ways to renew an ID card: online or in person. To renew online, visit the online portal and start your application. To renew in person, you can make an online appointment or call 311. You can see a list of enrollment centers here.
Infographics:
- [How Undocumented Immigrants Can Get Their Driver's License in New York](https://www.documented.info/:locale/articles/22443085271837):The law passed in 2019 as an effort to provide a legal solution for undocumented immigrants, 16 years and older, in New York to obtain a driver’s license, while also improving road safety.
Members from our WhatsApp community have asked Documented about the process and the requirements to apply for a driver’s license through the Department of Motor Vehicles (DMV). Here is what you need to know.
A learner’s permit is the first step towards applying for a license. It is an indication that the applicant has passed the written test which includes all the traffic regulations. With the learner’s permit, the applicant is also eligible to take lessons to learn how to drive.
In order to get the permit, you will need to take and pass a written test, which covers the rules of the road, how to keep your license, the different types of licenses, and other topics necessary for the safety of the driver and pedestrians. You can prepare for the test by studying the state’s DMV manual in English or Spanish.
The test itself will consist of 20 questions randomly selected from the sections in the manual. Practice exam questions can be accessed through the New York State Driver’s Manual and Practice Tests portal.
You need to get 14 out of the 20 questions correct to pass.
How to take the written exam?
The exam can be scheduled in thirteen different languages and can be done online or in person. You will need to have a tablet or computer with a webcam enabled to take the test online. Regardless of the method that you choose, you will need proof of address, birth, and identity.
Also, if you have never been issued a social security number you will need to fill out and notarize Form NSS-1A, Affidavit Stating No Social Security Number.
You will need to provide documentation that totals 6 points as proof identity, one document for proof of age, and one for proof of address.
Example: The proof of identity will be satisfied by foreign passport (4 points) + a Debit Card (1 point) + IDNYC (1 point).
Some of the documents include:
All the documents must have the same name, must be original or certified by the issuing agency, unexpired, translated to English by a certified language interpreter, and not mutilated or damaged.
You can schedule a test by using this link to find the closest location and availability. Some offices require certain services to be done online.
Also Read: REAL ID – Appointment Requirements, Cost, and How to Get One
Once you have received your learner’s permit, you can work towards obtaining your driver’s license. You will need to:
Pre-licensing course
The 5-hour course is a DMV-approved course that covers important topics regarding driving habits, skills, and driving within the highway transportation system.
The course is available through high schools, colleges, and numerous private driving schools. It can be completed in person or remotely (depending on the school of choice). Once you complete the course you will be given a Pre-Licensing Course certificate of Completion (MV-285) which is valid for one year from the date of completion.
Supervised driving
Under the supervision of a parent/guardian or adult friend who has a driver’s license, the learner’s permit allows you to get behind the wheel and practice driving, except on the following locations:
If you cannot get supervised driving practice from your family or friends, you can pay for driving classes at local driving schools near you. Applicants under 18 must wait 6 months after getting their learner’s permit before applying for a driver’s license.
Scheduling and passing a road test
A driving test can be scheduled through the DMV’s scheduling system. The road test can be taken anywhere in New York, based on the zip code of preference. There is no charge to take the road test, but the fee for a driver’s license can vary between 64.50 and 107.50 dollars depending on your age, and type of license.
If you fail the road test you can retake it again after two weeks. If you fail twice you will need to pay a retesting fee of 10.00

What does NOT FOR FEDERAL PURPOSES mean for immigrants without a REAL ID license?
A license and permit that has “NOT FOR FEDERAL PURPOSES” on the top left corner cannot be used as identification for domestic flights, or to enter federally owned buildings.
How does it differ from a REAL ID?
The main difference is that a REAL ID can be used as identification to board domestic flights, and enter federal buildings, and it can only be obtained by individuals who have temporary or permanent lawful status in the United States. Read more.
Will my information be shared with the federal government?
No. The law restricts access by immigration enforcement agencies unless it is required by a judicial order.
Also Read: How to apply for IDNYC
Infographics:
- [When Documenting ICE Arrests](https://www.documented.info/:locale/articles/24768122383645):We Have Rights: When Documenting ICE Arrests
- [If ICE Arrests Us](https://www.documented.info/:locale/articles/24768079279773):We Have Rights: If Ice Arrests Us
- [In Our Communities, In Our Streets](https://www.documented.info/:locale/articles/24768039266589):We Have Rights: In Our Communities, In Our Streets
- [Inside Our Homes](https://www.documented.info/:locale/articles/24767960442141):We Have Rights: Inside Our Homes
- [When ICE Is Outside Our Doors](https://www.documented.info/:locale/articles/24767943549213):We Have Rights: When ICE Is Outside Our Doors
- [About Us](https://www.documented.info/:locale/articles/14211251914781):Documented.Info is a collaborative initiative between the International Rescue Committee (IRC) and Documented, combining the IRC's global expertise in humanitarian aid with Documented's innovative, community-driven journalism. Together, we respond to the needs of immigrant communities by offering vital, actionable resources and reporting designed to empower those impacted by displacement, conflict, and economic hardship.
The IRC, founded in 1933, has a long history of providing health, safety, and economic wellbeing to people in over 40 countries and 29 U.S. cities, including New York.
Documented is an independent newsroom that reports with and for New York's immigrant communities, offering original journalism and accessible resources in multiple languages, including English, Spanish, Chinese, and Haitian Creole.
Through Documented.Info, we aim to strengthen immigrant communities by combining humanitarian support and trusted information-sharing. Our goal is to help individuals navigate complex systems and reclaim control of their futures, while highlighting immigrant stories that foster community cohesion and resilience. Learn more at documentedny.com and rescue.org.
Information Dissemination
Through Documented.Info, we aim to strengthen immigrant communities by combining humanitarian support and trusted information-sharing. Our goal is to help individuals navigate complex systems and reclaim control of their futures while highlighting immigrant stories that foster community cohesion and resilience.
Access to Services
We respond to the needs of immigrant communities by offering vital, actionable resources and reporting designed to empower those impacted by displacement, conflict, and economic hardship.
Multilingual Support
We provide information in English, French, Spanish, and Haitian Creole. If you have any questions or need to contact our team, you can send us a message via WhatsApp or Facebook Messenger.
Tech Empowerment
The website, part of the Signpost project, uses digital tools and social media to enhance immigrant communities' access to information, helping them make informed decisions in New York.
Contact a Documented.info expert for free, confidential answers. Learn more here.
We are grateful to collaborate with incredible organizations whose videos and resources are featured on our website & social media. These partnerships allow us to share vital information with immigrant communities, empowering individuals with the tools and knowledge they need to navigate their unique challenges.
Our featured video partners include:
Our featured written partners include:
Education Justice Project at the University of Illinois, Urbana-Champaign
We deeply value their dedication to supporting immigrant rights and their ongoing efforts to create impactful resources.
- [Data and Privacy Policy](https://www.documented.info/:locale/articles/16063650705693):The International Rescue Committee Inc. (IRC) is a non-profit organization that helps people affected by humanitarian crises to survive, recover, and rebuild their lives. Documented.info is a responsive information service that provides communities with timely and actionable information to make critical decisions in times of crisis on the issues that matter most to them. We do this through digital channels staffed with real-life moderators to directly respond to questions, as well as through sharing up-to-date content on digital and social media platforms. The IRC is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data. IRC collects personal data solely for the purposes of providing and facilitating access to humanitarian assistance.
We may collect, process and store the following personal data:
We also collect user information provided by third parties, such as:
Why do we collect data for Documented.info?
We collect data through the platforms that support our online work to better help you in the following ways:
Overall, all of the data that we collect is so that we can continue to provide you with the best service possible. We do not transfer, sell, or otherwise use any personal data for any reason other than to help the people that use our services.
We will share your data with staff of the IRC network only on a need-to-know basis. We will only share your data with an outside organization if you give us permission for us to do so. The legal basis for the processing of personal data for Documented.info is legitimate interests in that such processing is necessary to provide you with information to enable you to access resources, understand your rights, and make informed decisions.
Responsive information initiatives aligned with human rights and humanitarian principles are undertaken to counter disinformation and misinformation. This form of charitable work aims to safeguard essential human rights that can be compromised due to the dissemination of false information, such as the Right to Security of Person, Non-Discrimination, Right to Health, and Freedom of Expression.
Please note that your data will be processed where it cannot be avoided outside of the European Economic Area, however we will take all reasonable steps necessary to ensure appropriate safeguards of your data.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These may include:
We understand that by providing us with your personal data, you are trusting us to take good care of it and to respect your rights concerning that data. Your rights are as follows:
To exercise any of your rights, contact us via the details provided below. Lodging a complaint: If you feel that we are not treating your personal data properly or as stated in this privacy notice, you are also entitled to lodge a complaint with your local supervisory authority.
If you have any questions, concerns, or requests regarding your personal data or the information contained in this Privacy Policy, please contact us at data-requests@signpost-global.zendesk.com. You may also contact our Data Privacy team at Data.Privacy@rescue.org.
- [Cookie Notice](https://www.documented.info/:locale/articles/14211244121629):This Cookie Notice ("Notice") explains how the International Rescue Committee ("IRC") uses cookies and other tracking technologies through our websites.
Web cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognize the cookie. Cookies are useful because they allow a website to recognize a user's device and, for instance, remember your preferences and generally improve your online user experience. Like most websites, the Info Digna NYC website use cookies.
Although this Notice refers to the general term "cookie", which is the main method used by our website to store information, the browser's local storage space is also used for the same purpose and we may use other tracking technologies through this website such as web beacons. As a result, the information included in this Notice is likewise applicable to all such tracking technologies that we use.
You can find out more about cookies at www.allaboutcookies.org.
The table below provides more information about the cookies we use and why.
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By reading the cookie prompt when you visit the website you consent to our use of cookies as updated from time to time. In particular, you consent to cookies being stored on your computer and/or mobile device (unless rejected or disabled by your browser).
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#### Supported Languages This application supports 7 languages: - en-US (English) - es-ES (es-ES) - fr-FR (Français) - ht (Kreyòl) - fr-HT (Français haïtien) - ar-SA (العربية) - fr-fr (fr-fr) #### Route Structure Pattern ``` /[locale]/[content-type]/[id] ``` - `locale` - Language code (e.g., en-US, es-ES, fr-FR) - `content-type` - articles, services, categories - `id` - Unique identifier for the content ### Page Components #### Home Page (`Blocks`) - Dynamic content blocks rendered based on configuration - Mission statement and search functionality - Category and service overviews - Social media channels and contact information #### Service Pages (`Service`) - Detailed service provider information - Contact details and operating hours - Geographic location with map integration - Service categories and specializations - Accessibility and population served #### Article Pages (`Article`) - Rich text content with metadata - SEO-optimized with structured data - Social sharing capabilities - Related content and breadcrumbs - File attachments and media #### Category Pages (`Categories`) - Hierarchical content organization - Article listings with pagination - Search and filtering capabilities - Breadcrumb navigation - Related categories and sections #### Search Results (`SearchResults`) - Full-text search across articles and services - Faceted filtering options - Result categorization and ranking - Pagination and result count - Search analytics tracking #### Map Page (`MapPage`) - Interactive service location mapping - Geographic clustering and filtering - Service details in popups - Map style controls and zoom - Mobile-responsive design #### Contact Page (`ContactUs`) - Multi-channel contact forms - Country-specific contact information - Social media integration - Accessibility features - Form validation and submission ### Internationalization & Localization #### Language Support - Dynamic locale detection and switching - RTL language support (Arabic, Hebrew, etc.) - Localized URL structures - Country-specific content and configurations #### URL Localization - Locale prefixes in URLs (e.g., /en-US/, /es-ES/, /fr-FR/) - Automatic locale redirection - Hreflang tags for SEO - Language-specific content routing ### SEO & Performance #### Static Site Generation - Pre-rendered routes for better SEO - Dynamic route generation at build time - Sitemap generation for search engines - Meta tag optimization per page #### Performance Optimizations - Code splitting by route - Lazy loading of components - Image optimization and caching - Service worker for offline support ## Shared Components (`lib/components/`) ### Core UI Components - **Analytics** - Google Analytics 4 integration with privacy controls - **Article** - Rich text article rendering with metadata - **Blocks** - Modular content blocks (text, images, services, etc.) - **Header/Footer** - Navigation and site structure - **Search** - Full-text search across articles and services - **Maps** - Interactive service location mapping ### Content Management - **Categories/Sections** - Hierarchical content organization - **Services** - Service provider listings with filtering - **Contact Forms** - User feedback and support - **Breadcrumbs** - Navigation context ### User Experience - **Language Dropdown** - Multi-language selection - **Cookie Banner** - Privacy compliance - **Loading States** - User feedback during data loading - **Pagination** - Content navigation - **Tree Select** - Hierarchical data selection ## Data Models ### Service Providers - Geographic location data - Contact information and hours - Service categories and specializations - Accessibility and population served - Provider details and descriptions ### Content Management - Articles with rich text content - Categories and sections for organization - Multi-language content support - File attachments and media ### Geographic Data - Countries, regions, and cities - Service provider locations - Interactive mapping integration ## Common Patterns ### Component Architecture - Functional components with hooks - TypeScript interfaces for props - CSS modules and Tailwind utilities - Responsive design patterns - Accessibility considerations ### Data Flow - Centralized state management - API abstraction layer - Local caching with IndexedDB - Real-time data synchronization - Error handling and fallbacks ### Internationalization - Dynamic locale detection - RTL language support - Localized date/time formatting - Country-specific configurations - Translation key management ## Package Structure This package follows the consistent structure: ``` [package-name]/ ├── src/ │ ├── main.tsx # Application entry point │ ├── index.css # Global styles │ └── assets/ # Static assets ├── public/ # Public assets ├── index.html # HTML template ├── package.json # Dependencies and scripts ├── vite.config.ts # Build configuration ├── tailwind.config.js # Styling configuration └── tsconfig.json # TypeScript configuration ``` ## Development Workflow ### Monorepo Management - **Lerna** for package versioning and publishing - Shared dependencies at root level - Consistent tooling across packages - Centralized build and test processes ### Code Sharing - Common components in `lib/` - Shared utilities and helpers - Type definitions and interfaces - Styling and theming systems ### Deployment - Vercel deployment configuration - Environment-specific builds - Static asset optimization - CDN integration for performance ## Key Features ### Information Services - **Article Library** - Rich content with search and categorization - **Service Directory** - Provider listings with filtering and mapping - **Contact Information** - Direct communication channels - **Multi-language Support** - Localized content and interfaces ### User Experience - **Responsive Design** - Mobile-first approach - **Accessibility** - WCAG compliance and screen reader support - **Performance** - Optimized loading and caching - **Search** - Full-text search across all content ### Analytics & Privacy - **Google Analytics 4** - User behavior tracking - **Privacy Controls** - Cookie consent and data protection - **Performance Monitoring** - Core Web Vitals tracking ## Configuration ### Country-Specific Settings - Language preferences and RTL support - Geographic boundaries and regions - Service provider categories - Content organization and navigation ### Environment Variables - API endpoints and authentication - Analytics tracking IDs - Mapbox access tokens - Deployment configurations ## Maintenance & Updates ### Content Management - Zendesk integration for article updates - Service provider data synchronization - Translation management and updates - Media asset management ### Technical Maintenance - Dependency updates and security patches - Performance monitoring and optimization - Accessibility audits and improvements - Cross-browser compatibility testing This package provides a localized instance of the Signpost platform, serving NYC with 358 services, 11 categories, and 129 articles across 7 languages.