# Signpost Platform - NYC > This is a country-specific information platform built with React and TypeScript, providing localized information services, articles, and service directories. The Signpost platform provides critical information services to communities in NYC. This instance serves specific geographic areas with tailored content, services, and language support. ## Repository Structure ``` signpost-monorepo/ ├── lib/ # Shared components and utilities │ ├── components/ # Reusable React components │ ├── api.ts # API integration layer │ ├── app.ts # Core application logic │ ├── db.ts # Database operations │ ├── helpers.tsx # Utility functions │ ├── locale.ts # Internationalization │ ├── translations.ts # Translation data │ └── types.*.ts # TypeScript type definitions ├── packages/ # Individual country/region applications │ └── [this-package]/ # This specific country application ├── lerna.json # Monorepo configuration └── package.json # Root dependencies ``` ## Key Technologies & Architecture ### Frontend Stack - **React 18** with TypeScript for type safety - **Vite** for fast development and optimized builds - **React Router** for client-side routing - **Tailwind CSS** for utility-first styling - **React GA4** for analytics tracking ### Backend & Data - **Zendesk API** integration for content management - **IndexedDB** (via Dexie) for local data caching - **Mapbox** for interactive mapping and geolocation - **REST APIs** for service provider data ### Internationalization - Multi-language support with RTL language handling - Dynamic locale switching - Localized content and translations - Country-specific configurations ## Client-Side Routing & Pages ### Core Application Routes The application uses React Router for client-side navigation with the following route structure: #### Static Routes - `/:locale?` - Home page with dynamic content blocks - `/:locale?/services/:id?` - Individual service provider pages - `/:locale?/articles/:id?` - Article detail pages - `/hc/:locale?/articles/:id?` - Help center article pages (legacy support) - `/:locale?/categories/:categoryid?/:sectionid?` - Category and section listing pages - `/:locale?/search-results` - Search results page - `/:locale?/sections/:sectionid` - Redirect handler for legacy section URLs - `/:locale?/service-map` - Interactive map view of all services - `/:locale?/contact-us` - Contact form page #### Dynamic Route Generation This package generates dynamic routes at build time by fetching data from the Zendesk API and service provider databases. #### Actual Dynamic Routes This application contains 2146 dynamic routes: ## Service Routes (358 services) - [Grocery & Warm meal Distribution](https://www.documented.info/:locale/services/6169):

Soup Kitchen

Grocery distribution. Warm meals are first come/first served. Also, provide hygiene supplies.

Eligibility: Everyone

 

Club A Kitchen is a Mutual aid group that provides food, groceries, PPE and hygiene supplies to the community out of the Bushwick City Farm in Brooklyn, NY every Wednesday and Saturday from 1:30-3:30 p.m.

Club A has been around for over a year and began serving hot meals to unhoused neighbors in the area of Myrtle Broadway. Since the economic shutdown brought on by the COVID-19 pandemic the need for food has greatly increased. Club A regularly serves 700-900 people twice a week.

- [Housing Program and wellness counseling](https://www.documented.info/:locale/services/6359):

KAFSC's Housing provides shelter and transitional housing to survivors of gender based violence and their families. We are committed to increasing housing options for gender-based violence survivors and improving their access to existing housing resources.

KAFSC's Transitional Housing Program provides opportunities for clients to live in safe, scattered housing instead of communal living while remaining in culturally and ethnically familiar areas for up to 18 months. All of our participants are able to receive the following comprehensive and supportive services:



https://www.kafsc.org/housing-program

24-Hour Hotline

(718) 460-3800

Location

Korean American Family Service Center

P.O. Box 541429 Flushing, NY 11354

Contact

General Inquiry (718) 460-3801

contact@kafsc.org

- [Free Clinical Health checks for the uninsured](https://www.documented.info/:locale/services/6361):

Free Healthcare for the Uninsured - ECHO Free Clinic

What They Do: The Einstein Community Health Outreach (ECHO) Free Clinic is a collaboration between the Institute for Family Health and Albert Einstein College of Medicine. Located in the Bronx, NY, the clinic provides free, high-quality, comprehensive healthcare to uninsured adults, addressing their medical, social, and emotional needs.

Services Offered:

Eligibility Requirements:

Languages Supported:

Location and Hours:

Contact Information:

Cost:

Additional Notes:

 
- [Mental Health, food assistance, health, housing, food, extra-curricular ](https://www.documented.info/:locale/services/6747):

Offers comprehensive medical care, individual, family and group mental health interventions, pro bono legal services, case management and social services, including housing, food assistance, insurance enrollment and enrichment programs including soccer league, photography, English instruction, field trips, and Zumba dance classes.

The program’s location in a community health center has been important to its success, enhancing trust and facilitating access to multi-disciplinary and multi-sector appointments at one time and in one place. This model is centered on the principle that healthcare and legal professionals can work together on behalf of immigrant children and families in order to improve health and immigration outcomes. Based on our Medical Home Model all clients will receive a medical intake and then referred to the appropriate co-located services (i.e., mental health, case management, enrichment & legal).

Program Eligibility:

Contact Terra Firma - (718) 991-0605 - terrafirma@montefiore.org
853 Longwood Ave Suite 201
Bronx, NY 10459
- [ESL classes](https://www.documented.info/:locale/services/6748):

Free ESL classes are provided. Complete the registration form to be placed on a waiting list. The ESL staff will reach out to clients directly to schedule initial testing- this will assess their skill level to be enrolled in appropriate classes. Laptops/tablets are provided to students in need throughout their studies. Lehman College also provides other services and resources to support students throughout their academic careers.

Complete this referral form to be placed on waiting list.
https://docs.google.com/forms/d/e/1FAIpQLSePKpONzbh0RKyF21Jg01G9lkVVA8oWPVVOPVCC9QEXVoEG1A/viewform

 

 

- [Free Afterschool Programs (Childcare/ED) - Alfred E. Smith Recreation Center](https://www.documented.info/:locale/services/6776):

NYC Parks Afterschool Program

Mission: The NYC Parks Afterschool Program aims to provide children ages 6 to 13 with academic support and physical activity in a safe, structured environment during critical after-school hours.

Programs and Services:

Cost & Compensation:

Languages Offered: Services are available in English and additional languages through interpretation services.

Contact Information:

- [Inclusive Services for People with Disabilities in NYC (Various Locations)](https://www.documented.info/:locale/services/8372):

Organization Overview

ADAPT Community Network, formerly United Cerebral Palsy of New York City, is a leading nonprofit organization providing innovative services for people with disabilities. With programs across all five boroughs, ADAPT supports thousands of New Yorkers through education, health, housing, technology, and community engagement.


Services Offered


Target Audience

Children and adults with intellectual and developmental disabilities, and their families


Supported Languages

English (language support available upon request)


Cost

Many services are free or low-cost, depending on eligibility


Contact Info

Email: projectconnect@adaptcommunitynetwork.org
Website: www.adaptcommunitynetwork.org

Location & Hours

Main Office: 80 West End Avenue, New York, NY 10023
Hours: Monday–Friday, 9:00 AM – 5:00 PM
Phone: (877) 827-2666

Manhattan


- [Support Services for African Immigrant Communities](https://www.documented.info/:locale/services/8377):

Title: Empowerment & Support Services for African Immigrant Communities

Organization Name: African Hope Committee (Afrique Hope)


Organization Overview

African Hope Committee (AHC), based in New York City, is a nonprofit organization dedicated to serving African immigrant women, youth, and underserved communities. Since its founding, AHC has provided health education, immigration support, and global outreach programs. The organization is ECOSOC-accredited by the United Nations and actively promotes equity, leadership, and sustainable development.


Services Offered


Target Audience

African immigrants, women, youth, and underserved communities in the U.S. and abroad


Supported Languages

English, French (others may be available upon request)


Cost

Most services are free or low-cost


Location & Hours

Main Office:
441 Convent Avenue, Suite 4D, New York, NY 10031
Hours: Monday–Friday, 9:00 AM – 5:00 PM


Contact Info

Phone: +1 (212) 862-9010
Email: afriquehope2004@gmail.com
Website: www.afriquehope.org

- [Adult Day Services](https://www.documented.info/:locale/services/8378):

Organization Overview

AHRC New York City provides a variety of day services for adults with intellectual and developmental disabilities. These services are designed to support individuals in leading fulfilling and productive lives.

Services

·         Community-based day programs

·         Skill-building activities

·         Social and recreational opportunities

·         Volunteer and employment support

Target Audience

Adults with intellectual and developmental disabilities

Supported Languages

English, Free language assistance available for non-English speakers

Cost

Services vary; many are free or low-cost. Eligibility may depend on individual needs and program requirements.

Location & Hours

83 Maiden Lane, New York, NY 10038. Hours vary by program and location.

Contact Info

Phone: (212) 780-4491, Email: info@ahrcnyc.org, Website: www.ahrcnyc.org

- [Support for LGBTQ Basic Needs](https://www.documented.info/:locale/services/8380):

Title: LGBTQ+ Homeless Youth Services & Housing Support

Organization Name: Ali Forney Center (AFC)


Organization Overview

The Ali Forney Center, based in New York City, is the largest organization in the U.S. dedicated to protecting LGBTQ+ youth from homelessness. Founded in memory of Ali Forney, a gender-nonconforming youth and advocate, AFC provides affirming, trauma-informed care to over 2,200 young people annually. Their mission is to help LGBTQ+ youth live independently and with dignity.


Services Offered


Target Audience

LGBTQ+ youth ages 16–24 experiencing homelessness or housing instability


Supported Languages

English (language support available upon request)


Cost

All services are free


Location & Hours

Main Drop-In Center:
307 W 38th Street, 3rd Floor, New York, NY 10018
Hours:


Contact Info

Phone: (212) 222-3427
Website: www.aliforneycenter.org

- [Mental health, legal support and career workshops](https://www.documented.info/:locale/services/8382):

Types of services offered: Mental health, legal support and career workshops, limited free individualized therapy services for domestic violence victims and youth in need, as well as various supply drives for low income families.

We also host cultural events.

Call or email for an appointment

American Central Asian Association (ACAA)

Mission: The ACAA is dedicated to serving and representing the Central Asian community in the United States, addressing their unique needs and challenges as an underserved minority group.

Programs and Services:

Cost & Compensation:

Languages Offered: Services are available in Central Asian languages, English, and additional languages through interpretation services.

Contact Information:

 
- [ Free Immigration, ESL & Citizenship Services for Refugees and Immigrants](https://www.documented.info/:locale/services/8384):

Title: Free Immigration, ESL & Citizenship Services for Refugees and Immigrants

Organization Name: Ansob Center for Refugees and Immigrants


Organization Overview

Founded in 1996, the Ansob Center is a nonprofit organization based in Astoria, Queens, New York. Originally established to support Bosnian refugees, it now serves immigrants and refugees from over 121 countries. The center provides free legal, educational, and integration services to help newcomers adjust to life in the U.S. with dignity and support.


Services Offered


Target Audience

Refugees, immigrants, and asylum seekers from all backgrounds and immigration statuses


Supported Languages

English (others may be available depending on staff and volunteers)


Cost

All services are free


Location & Hours

Address: 28-19 Steinway Street, 2nd Floor, Astoria, NY 11103
Hours: Monday–Thursday, 10:00 AM – 5:00 PM


Contact Info

Phone: (718) 278-4303
Email: info@ansob.org
Website: www.ansob.org

- [Empowerment & Support Services for Arab Immigrant Communities](https://www.documented.info/:locale/services/8386): - [Support Services for Immigrant and Refugee Families in NYC](https://www.documented.info/:locale/services/8387):

Organization Overview

The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Headquarters:
150 Court Street, 3rd Floor, Brooklyn, NY 11201
Hours: Monday–Friday, 9:00 AM – 5:00 PM

Other Locations:


Contact Info

Phone: (718) 643-8000
Email: info@aafscny.org
Website: aafscny.org

- [Free Tax Preparation and Financial Counseling in NYC](https://www.documented.info/:locale/services/8388):

Organization Overview

Ariva is a nonprofit organization based in the Bronx, NY. Since 2003, it has provided free financial counseling and tax preparation services to help New Yorkers—especially those in underserved communities—build financially empowered lives.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Main Office:
69 East 167th Street, Bronx, NY 10452

Hours:
Monday–Friday: 9:00 AM – 5:00 PM


Contact Info

Phone: (718) 292-2983
Email: info@ariva.org
Website: ariva.org

- [Legal Advocacy and Civil Rights Support for Asian American Communities](https://www.documented.info/:locale/services/8389):

Organization Overview

The Asian American Legal Defense and Education Fund (AALDEF) is a national nonprofit organization based in New York City. Since 1974, it has worked to protect and promote the civil rights of Asian Americans through litigation, advocacy, education, and community organizing.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
99 Hudson Street, 12th Floor, New York, NY 10013

Hours:
Monday–Friday: 9:30 AM – 5:30 PM


Contact Info

Phone: (212) 966-5932
Email: info@aaldef.org
Website: aaldef.org

- [Accommodation for BIPOC Women](https://www.documented.info/:locale/services/8390):

Asiyah Women’s Center is a nonprofit emergency shelter based in New York City. It provides culturally competent, trauma-informed housing and support services for Muslim, Arab, Middle Eastern, South Asian, and Black Indigenous People of Color (BIPOC) women and children in crisis.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
Confidential for safety reasons (based in NYC)

Hours:
24/7 emergency shelter access


Contact Info

Helpline: +1 (718) 833-2425
Email: socialservices@asiyahcenter.org
Website: asiyahwomenscenter.org

- [Support and Advocacy for Latino Immigrants in New York City](https://www.documented.info/:locale/services/8391):

Organization Overview

Asociación Tepeyac de New York is a nonprofit organization based in New York City. It is dedicated to organizing and educating Latino immigrants and their children to help them integrate into U.S. society while promoting their rights and dignity.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
251 W 14th Street, New York, NY 10011

Hours:
Monday–Friday: 9:00 AM – 5:00 PM


Contact Info

Phone: (212) 633-7108
Website: tepeyac.org

- [Food Pantry](https://www.documented.info/:locale/services/8393):

Services

 

On Mondays, we distribute pre-packed bags of groceries:

Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
25-82 Steinway Street, Astoria, NY 11103

Hours:

Contact Info

Email: astoriafoodpantry@gmail.com
Website: astoriafoodpantry.com

- [Free Legal Information and Support for Asylum Seekers in the U.S.](https://www.documented.info/:locale/services/8394):

Organization Overview

The Asylum Seeker Advocacy Project (ASAP) is a national nonprofit legal organization based online and serving asylum seekers across the United States. Founded to support individuals navigating the complex asylum process, ASAP provides free legal information, resources, and community support.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
Online-based organization (no physical office for walk-ins)

Hours:
Accessible 24/7 via website and email


Contact Info

Email: info@asylumadvocacy.org
Website: help.asylumadvocacy.org

- [Asylum Application Assistance](https://www.documented.info/:locale/services/8395):

Organization Overview

Asylum Support Clinic (ASC) is based in Manhattan, New York. It helps asylum seekers prepare their applications with the guidance of trained volunteers and attorneys.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours


Contact Info

Website: https://www.asylumsupportclinic.org

- [Unexpected pregnancy and after abortion(s) support](https://www.documented.info/:locale/services/8396):

Non-profit organization that supports women and men with an unexpected pregnancy and after abortion(s).  All services are free and confidential and offered in person in our NYC office or over Zoom.  Hay consejeros que hablan español disponibles.

115 W. 45th St., 4th Floor NY, NY 10036 (Zoom appointments available from any location)

  • Types of services offered: Advocacy, Emotional Support, Referrals to community organizations, Material Support
  • Eligibility requirements: No age or immigration status requirements.  All services are confidential and free. 
  • Languages supported: Spanish and English Advocates available (can schedule an interpreter service as needed for any language).
  • Contact information or Referral Process: Please use this link to schedule an appointment or contact us here: 212-689-1705 (ph), support@availnyc.org (email), 234-201-0532 (text)
  • Hours of Operation: Please update to the following: 
    • Monday 10 AM–5:30 PM
    • Tuesday 9 AM–5:00 PM
    • Wednesday 10 AM–6 PM
    • Thursday 9 AM–5 PM
    • Friday 9 AM–2 PM
    • Saturday- Closed
    • Sunday- Closed
- [Tuition-Free College Degrees for Underserved Communities](https://www.documented.info/:locale/services/8397):

Organization Overview

Bard Microcolleges are located in Brooklyn, Harlem (NY), and Holyoke (MA). They offer full-scholarship Associate in Arts degrees in Liberal Studies through Bard College. The mission is to provide rigorous, community-based higher education to individuals often excluded from traditional college pathways.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Brooklyn, NY – Brooklyn Public Library
Harlem, NY – In partnership with JLUSA and College & Community Fellowship
Holyoke, MA – The Care Center
Hours not specified online; contact for details.


Contact Info

- [Free Business Support Services for Entrepreneurs in NYC and Beyond](https://www.documented.info/:locale/services/8400):

Organization Overview

The Business Outreach Center (BOC) Network is based in Brooklyn, NY, with centers across NYC, Long Island, and Newark, NJ. Its mission is to support underserved entrepreneurs and small businesses through customized services, helping them build, fund, and grow their enterprises.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Main Office:
85 S Oxford St, Suite 2, Brooklyn, NY 11217
- [Afternoon and Weekend Programs for Boys](https://www.documented.info/:locale/services/8432):

The Boys’ Club of New York (BCNY) is a youth development organization that provides diverse and inclusive after-school and Saturday programming to boys and young men grades 2-12. All boys are welcome, regardless of zip code, immigration status, or family income. Sleep-away camp in summer in Harriman State Park. 

Our curriculum is designed to empower boys and young men to share their strengths with the world. On their BCNY journeys, members acquire tools to demonstrate academic and emotional competence, discover their rich characters, connect to their communities, and feel confident.

Membership and all programming are free of charge.

Register here:  https://www.tfaforms.com/5115703 

- [Free Online Tutoring for Students with a NYPL Library Card (EN/ES)](https://www.documented.info/:locale/services/8433):

Free Online Tutoring for Students with a NYPL Library Card


Organization Overview

Brainfuse HelpNow is an online academic support platform available through the New York Public Library. It provides live, one-on-one tutoring and educational resources to students from early elementary through high school.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours


Contact Info

- [Supportive and Affordable Housing for Vulnerable New Yorkers](https://www.documented.info/:locale/services/8434):

Supportive and Affordable Housing for Vulnerable New Yorkers


Organization Overview

Breaking Ground is based in New York City and works to end homelessness by developing and managing supportive and affordable housing. Their mission is to strengthen individuals, families, and communities through housing and services for homeless and vulnerable populations.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Main Office:
505 8th Ave, 5th Floor, New York, NY 10018
- [Addiction Treatment Services](https://www.documented.info/:locale/services/8435):

Supportive and Affordable Housing for Vulnerable New Yorkers


Organization Overview

Breaking Ground is based in New York City and works to end homelessness by developing and managing supportive and affordable housing. Their mission is to strengthen individuals, families, and communities through housing and services for homeless and vulnerable populations.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Main Office:
505 8th Ave, 5th Floor, New York, NY 10018
- [Legal Aid and Advocacy for Low-Income Bronx Residents](https://www.documented.info/:locale/services/8436):

Holistic Legal Defense and Advocacy for Low-Income Bronx Residents


Organization Overview

The Bronx Defenders is a nonprofit public defender office based in the Bronx, NY. Their mission is to radically transform how low-income people are represented in the justice system through a nationally recognized model called holistic defense. They serve nearly 20,000 clients annually across criminal, civil, family, and immigration legal systems.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
360 East 161st Street
Bronx, NY 10451
Monday–Friday: 9:00 AM – 4:00 PM


Contact Info

Phone: (718) 838-7878
Fax: (718) 665-0100
Email: info@bronxdefenders.org
Website: https://www.bronxdefenders.org


Now, here is the translated content in Haitian CreoleFrench, and Spanish:

- [Youth Education and Development Programs in the Bronx](https://www.documented.info/:locale/services/8440):

Youth Education and Development Programs
BronxWorks serves over 11,000 youth annually with programs tailored to different age groups:

Cost: Most programs are free or low-cost depending on eligibility
Languages: English, Spanish
Main Site: Carolyn McLaughlin Community Center, 1130 Grand Concourse, Bronx, NY 10456
Contact: (718) 508-3040
Website: https://bronxworks.org/our-services/education-and-youth-development/

- [Legal Assistance](https://www.documented.info/:locale/services/8441):

Free Legal Services for Bronx Residents
BronxWorks provides free legal assistance to Bronx residents in several critical areas:

Cost: All legal services are free to eligible Bronx residents.
Languages: English, Spanish (additional interpretation available)
Location: 60 East Tremont Avenue, Bronx, NY 10453
Contact: (646) 393-4000
Website: https://bronxworks.org/our-services/legal-services/

- [Wildlife Conservation and Education at the Bronx Zoo (FREE)](https://www.documented.info/:locale/services/8442):

Organization Overview

The Bronx Zoo, located in Bronx, New York, is operated by the Wildlife Conservation Society (WCS). Its mission is to save wildlife and wild places through science, conservation action, education, and inspiring people to value nature.


Services

Cost

Location & Hours

Address:
2300 Southern Boulevard, Bronx, NY 10460

Hours of Operation:
Daily: 10:00 AM – 5:30 PM
(Last entry at 4:45 PM; animal exhibits close at 5:00 PM)


Contact Info

Website: bronxzoo.com

- [Early Childhood Education and After-School Programs](https://www.documented.info/:locale/services/8443):

Support Services and Community Programs for Brooklyn Residents


Organization Overview

Brooklyn Community Services (BCS), located in Brooklyn, New York, empowers low-income Brooklynites of all ages to maximize their potential. Their mission is to strengthen communities impacted by systemic poverty through education, employment, housing, and wellness support.

- [Free Legal Services for Low-Income Brooklyn Residents](https://www.documented.info/:locale/services/8444):

Organization Overview

Brooklyn Legal Services (Court St.) provides free legal assistance to low-income residents of Brooklyn, New York. Their mission is to offer legal support and advocacy to underserved communities, ensuring access to justice.

Services

Target Audience

Low-income residents of Brooklyn, New York, particularly underserved communities.

Supported Languages

English

Cost

Services are free.

Referral Process

Call 917-661-4500 Monday through Friday from 9:30 a.m. to 4 p.m.

Location & Hours

Court Street Office: 105 Court Street, 4th Floor, Brooklyn, NY 11201
Tenant Rights Coalition: 1709 St. Marks Avenue, Brooklyn, NY 11233
Brighton Beach Office: 3049 Brighton 6th Street, Brooklyn, NY 11235
Albany Avenue Office: 29 Albany Avenue, 2nd Floor, Brooklyn, NY 11216
Hours: Monday through Friday, 9:30 a.m. to 4 p.m.

Contact Info

Phone: 917-661-4500

- [Free Job Training Opportunities - Brooklyn Workforce Innovations (BWI)](https://www.documented.info/:locale/services/8445):

What They Do: Brooklyn Workforce Innovations (BWI) is a nonprofit organization based in Brooklyn, NY, offering free job training programs to help unemployed and underemployed New Yorkers establish stable careers. Their mission is to empower individuals through hands-on training, career development, and job placement support.

Services Offered:

Eligibility Requirements:

Languages Supported:

Location and Hours:

Contact Information and Referral Process:

Cost:

Additional Notes:

- [Community-based mutual aid and resource mobilization](https://www.documented.info/:locale/services/8446):

Bushwick Ayuda Mutua (BAM)

What They Do: Bushwick Ayuda Mutua (BAM) is a mutual aid coalition based in the Bushwick neighborhood of Brooklyn, New York. They aim to create a solidarity economy and empower long-term and new residents by meeting basic needs and fostering community resilience.

Services Offered:

Eligibility Requirements:

  • Must reside in the Bushwick area.

Languages Supported:

Cost:

Location and Hours:

Contact Information:

Additional Notes:

 
- [Mental Health Services for Children and Families in Bushwick](https://www.documented.info/:locale/services/8447):

New York Psychotherapy and Counseling Center (NYPCC) is a nonprofit mental health organization based in Brooklyn, NY. It provides accessible, culturally competent care to underserved communities across New York City.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
102 Pilling Street, Brooklyn, NY 11207

Hours:


Contact Info

Phone: (718) 908-8000
Fax: (718) 602-1111
Website: nypcc.org

- [Legal and Social Services](https://www.documented.info/:locale/services/8448):

Free Legal and Social Services for Immigrants in New York City


Organization Overview

Cabrini Immigrant Services (CIS-NYC), based in Washington Heights, Manhattan, provides free legal, social, and educational services to immigrants and asylum seekers. Rooted in the legacy of Mother Cabrini, their mission is to empower immigrant communities through compassionate support, advocacy, and education.


Services

Legal Services Include:

⚠️ Please Note:
There is currently a 3–4 month waitlist.
All clients must first be screened by a social worker before being scheduled for an appointment with an attorney.


Social Services


Education & Youth Programs


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
701 Fort Washington Avenue, New York, NY 10040

Office Hours:
Monday–Friday: 9:00 AM – 5:00 PM

Phone:
(212) 791-4590

Website: cis-nyc.org

- [Health Services Brooklyn - Cadman Family Health Center](https://www.documented.info/:locale/services/8450):

Organization Overview

The Cadman Family Health Center, part of the Institute for Family Health, provides high-quality, affordable care to individuals and families of all ages. Located in Downtown Brooklyn, the center is committed to health equity and welcomes everyone—regardless of income, insurance, or immigration status.


Services


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Address:
300 Cadman Plaza West, 17th Floor
Brooklyn, NY 11201

Phone:
(718) 822-1818

Hours:
Monday–Friday: 9:00 AM – 5:00 PM
(Extended hours may be available; call to confirm)

Website: institute.org/location/cadman-family-health-center

- [Saturday Food Pantry](https://www.documented.info/:locale/services/8457):

Service Description:

A weekly food distribution program providing essential groceries and hygiene items to Brooklyn residents.

Days & Hours:

Every Saturday
9:00 AM – 12:00 PM

Location:

339 8th Street (between 5th & 6th Avenues), Brooklyn, NY 11215

What’s Provided:

Eligibility & Access:

Cost:

Free

Languages Supported:

Contact Info:

- [Health Care and Shelter for Homeless New Yorkers - Susan’s Place Health Center](https://www.documented.info/:locale/services/8458):

Organization Overview
Care For the Homeless (CFH) is a nonprofit organization based in New York City. Since 1985, CFH has provided compassionate health care and shelter to individuals experiencing homelessness. They operate 22 health care sites across all five boroughs and advocate for policies to end homelessness.

Services

Target Audience

Eligibility Requirements
Services are available to anyone experiencing homelessness. No one is turned away based on ability to pay.

Supported Languages
English (language support details not specified)

Cost
All services are provided regardless of ability to pay.

Referral Process
No referral required for Open Access Health Centers.

Location & Hours
Multiple locations across NYC, including:

How to Contact Them
- [Free Legal Assistance](https://www.documented.info/:locale/services/8460):

Organization Overview

Catholic Migration Services provides free legal services for immigration, housing, and employment to low-income New Yorkers.

Services

Target Audience

Cost

Services are free.

Referral Process

Appointments must be made in advance.

Location & Hours

Brooklyn Office: 191 Joralemon Street, 4th Floor, Brooklyn, NY 11201
Phone: (718) 236-3000

Queens Office: 47-01 Queens Boulevard, Suite 203, Sunnyside, NY 11104
Phone: (347) 472-3500

Contact Info

Website: Listed at the bottom

- [Free and Low-Cost Immigration Legal Services for New Yorkers](https://www.documented.info/:locale/services/8461):

Organization Overview

Catholic Charities Community Services (CCCS) provides high-quality immigration legal services to documented and undocumented immigrants across New York City and the Hudson Valley. Their mission is to promote justice and protect the rights of immigrants, regardless of nationality, ethnicity, or religion.


Services Provided


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Central Office:
80 Maiden Lane, 13th Floor
New York, NY 10038
Monday–Friday: 9:00 AM – 5:00 PM
Additional offices in the Bronx, Staten Island, and Hudson Valley counties


Contact Info

Phone: (212) 419-3700
Website: https://cccsny.org/services/immigration-legal-services

- [After-School, Summer, and Leadership Programs for Youth in Sunset Park](https://www.documented.info/:locale/services/8462):

Program Overview

CFL offers a wide range of youth development and educational programs through its school-based and neighborhood centers. These programs are designed to support academic success, social-emotional growth, and leadership development for children and teens.


Services Provided


Target Audience


Cost


Referral Process


Location & Hours

Programs are held at local schools and community centers in Sunset Park
Hours vary by program (after-school, evenings, weekends, summer)

Main Office:
443 39th Street, Brooklyn, NY 11232
Phone: (718) 438-9500
Website: https://centerforfamilylife.org

- [Free English Classes and Job Training for Immigrants in Queens](https://www.documented.info/:locale/services/8463):

Organization Overview

The Center for Immigrant Education and Training (CIET) at LaGuardia Community College provides free, contextualized English language instruction and workforce development programs to low-income immigrants in Queens. CIET’s mission is to empower immigrant adults and their families to become lifelong learners and active, self-sufficient members of New York City.


Services Provided


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

LaGuardia Community College – CIET
31-10 Thomson Avenue
Long Island City, NY 11101
Monday–Friday: 9:00 AM – 5:00 PM


Contact Info

Phone: (718) 482-5460
Website: https://www.laguardia.edu/ciet

- [Housing Assistance and Wellness Services](https://www.documented.info/:locale/services/8465):

Program Overview

CUCS provides a wide range of housing services designed to help individuals and families move out of homelessness and maintain stable housing. Their programs include supportive housing, transitional housing, and housing navigation services for people with mental illness, disabilities, and other special needs.


Services Provided


Target Audience


Supported Languages


Cost


Referral Process


Location & Hours

Main Office:
198 East 121st Street
New York, NY 10035
Monday–Friday: 9:00 AM – 5:00 PM


Contact Info

Phone: (212) 801-3300
Website: https://www.cucs.org/housing/

- [Financial Stability Services for Low-Income New Yorkers](https://www.documented.info/:locale/services/8466):

Comprehensive Housing, Health, and Support Services for Vulnerable New Yorkers


Organization Overview

The Center for Urban Community Services (CUCS) is a New York City-based nonprofit that helps individuals and families rise from poverty, exit homelessness, and improve their health and well-being. CUCS provides integrated services including housing, medical and psychiatric care, case management, and workforce support.

- [Legal Services for Central Americans](https://www.documented.info/:locale/services/8467):

Organization Overview

Central American Legal Assistance (CALA) is a nonprofit organization based in New York City that provides legal support to immigrants from Central America. Their mission is to protect and defend the legal rights of Central American asylum seekers and immigrants through direct legal services.


Services

  • Legal consultations
  • Legal representation in immigration court
  • Asylum application assistance
  • Employment Authorization Document (EAD) application support

Target Audience

  • Immigrants from Central America
  • Individuals in removal (deportation) proceedings
  • Asylum seekers

Supported Languages

  • English
  • Spanish

Cost

  • Free or Low-Cost: Based on eligibility and case type

Referral Process

  • No walk-ins accepted
  • Call (718) 486-6800 to schedule an initial consultation
  • Priority is given to individuals from Central America in removal proceedings
  • A lawyer will conduct an intake and determine if representation is possible

Location & Hours

Location and hours not listed online; call for details


Contact Info

Phone: (718) 486-6800
Website: https://centralamericanlegal.info

- [Food Pantry](https://www.documented.info/:locale/services/8473):

Take the information below and search the linked website.

~You should Place website and airtable info if available here~

Fill out all accompanying fields. Then, translate the content into Haitian Creole, French, and Spanish.
Make sure the website is only listed at the bottom—do not include links in the bullet points.

[Title]

Focus on the main service: mention the primary service or benefit.

Keep it simple and clear (e.g., “Free Job Training for Restaurant Workers”).

Use straightforward language: Keep the title simple and easy to understand.

Organization Overview

A brief summary including the org's location, mission, and who they serve. keep simple and straight to the point

Services

List the services provided. Use bullet points or subcategories for clarity.

Target Audience

Describe who the services are meant for (specific groups or populations).

Supported Languages

List all languages in which services are available.

Cost

State whether services are free, low-cost, or fee-based. Include any and all eligibility notes.

Referral Process

Location & Hours

Provide the office address(s) and hours of operation.

Contact Info

Include phone number(s), email, and website (at the bottom only).

 

- [Free Early Childhood Education Programs](https://www.documented.info/:locale/services/8474):

Free Early Childhood Education Programs

Organization Overview

Children's Aid provides free early childhood education programs for infants and young toddlers in New York City. Their mission is to support children's social-emotional learning and motor skills development through home visits and play groups, and to prepare them for kindergarten through high-quality preschool programs.

Services

  • Home Visits: Weekly visits to stimulate social-emotional learning and motor skills.
  • Play Groups: Group activities for infants and toddlers.
  • Preschool Programs: Classroom-based education for children aged 2 to 5.
  • Professional Development: Training for staff to ensure high-quality education.

Target Audience

  • Infants and young toddlers in New York City
  • Children aged 2 to 5

Supported Languages

Specific language offerings were not mentioned, but services are tailored to diverse communities.

Cost

Services are free.

Eligibility Requirements

  • Infants and young toddlers in New York City
  • Children aged 2 to 5

Documents Needed to Apply

  • Identification: Government-issued ID (e.g., driver's license, passport)
  • Proof of Income: Pay stubs, tax returns, or any other proof of income
  • Proof of Residency: Utility bills, lease agreement, or any document showing your address
  • Relevant Legal Documents: Any documents related to your legal issue (e.g., court papers, notices, contracts)

Referral Process

Not specified.

Location & Hours

Office: Not specified
Hours: Not specified

Contact Info

Main Phone: 212-949-4800
Development Office Phone: 212-949-4936
Mailing Address:
Children's Aid
117 West 124th Street, 3rd Floor
New York, NY 10027
Website: Listed at the bottom

- [Service](https://www.documented.info/:locale/services/8476): - [Food Pantry](https://www.documented.info/:locale/services/8477):

Food and Shelter Services - CHiPS (Community Help in Park Slope)

What They Do: CHiPS is a nonprofit organization based in Brooklyn, NY, dedicated to addressing food insecurity and homelessness. Their mission is to provide hot meals, pantry items, and transitional housing for women with young children, fostering dignity and community support.

Services Offered:

Eligibility Requirements:

Languages Supported:

Location and Hours:

Contact Information and Referral Process:

Cost:

Additional Notes:

- [Services for Immigrants and Newcomers (CIANA)](https://www.documented.info/:locale/services/8479):

Program Overview:  The Center for the Integration and Advancement of New Americans (CIANA) specializes in providing a wide array of culturally sensitive and language-appropriate services to address the growing marginalization of immigrants and refugees. The organization focuses on serving newcomers from the Middle East, North Africa, South Asia, Latin America, and West Africa, empowering them to integrate into their communities with confidence and dignity.

  1. What We Offer:
    • Case Management Services:
      • Assistance with healthcare access.
      • Support for public benefits such as Fair Fares and ID NYC applications.
    • Immigration Legal Services:
      • Guidance on naturalization, adjustment of status, work permits, and Temporary Protected Status (TPS).
    • Education Programs:
      • For Adults: English as a Second Language (ESL) and Civics classes.
      • For Youth: After-school homework help for elementary and middle school students.
    Eligibility Requirements:  CIANA serves all clients in need of assistance. Certain public benefit programs may have specific eligibility criteria.
    Languages Supported:  English, Arabic, French, Spanish, Russian, Portuguese, and Greek.
    Cost:  Free or low-cost, depending on the service provided.
    Office Hours:
    • Monday to Friday: 10:00 AM – 6:00 PM.
    • Legal appointments are available on Saturdays: 10:00 AM – 4:00 PM.
    Location:  36-12 34th Avenue, 2nd Floor, Astoria, NY, 11106.
    Contact Information:
    Capacity:  Service availability depends on the number of clients being served at a given time.

 

- [Free Legal Assistance (Hotline)](https://www.documented.info/:locale/services/8480):

Organization Overview

The City Bar Justice Center (CBJC), located in New York City, provides free legal services to low-income New Yorkers. Its mission is to increase access to justice by leveraging the expertise of the legal community to support individuals facing poverty and systemic barriers.


How to Contact Them


Services


Target Audience


Eligibility Requirements

Services are generally available to individuals residing in New York City who meet income eligibility criteria. Specific projects may have additional requirements.


Supported Languages


Cost

All services are free for eligible low-income individuals.


Referral Process

Clients can access services through:


Location & Hours

Main Office
42 West 44th Street
New York, NY 10036

Legal Hotline Hours


How to Contact Them

- [Adult Education & Workforce Development](https://www.documented.info/:locale/services/8482):

Organization Overview

CLOTH’s Adult Education and Workforce Development programs aim to help individuals of all ages achieve economic stability. Based in Washington Heights, CLOTH provides a safe and supportive environment and connects community members to transformative resources.


Services

Workforce Development (WFD)

Adult Education


Target Audience


Eligibility Requirements

Open to adults in the community. Some programs may have limited capacity or require registration.


Supported Languages


Cost

Services are free.


Referral Process

Call the CLOTH office for class inquiries and registration: (212) 543-1502


Location & Hours


Contact Info

- [Mental Health Support Services](https://www.documented.info/:locale/services/8484):

The Mexican Coalition for the Empowerment of Youth and Families is located in New York City. Their Bronx office serves Latino and Mexican American immigrant families by promoting civic, cultural, and political inclusion.

Services

Target Audience

Eligibility Requirements No specific eligibility requirements listed

Supported Languages English and Spanish

Location & Hours Bronx Office: 371 E 150th St, Bronx, NY 10455 Hours:

How to Contact Them Phone: (917) 600-1644

Email: info@coalicionmexicana.org

Website:

- [Free Clothes and Houseware - The Community Closet](https://www.documented.info/:locale/services/8493):

The Community Closet

What They Do: The Community Closet is a community-based initiative by Redeemer East Harlem that provides free clothing, shoes, small appliances, and other essential items to individuals in need. Their mission is to foster dignity and support for the community by offering accessible resources without eligibility restrictions.

Services Offered:

Eligibility Requirements:

Languages Supported:

Location and Hours:

Contact Information:

Additional Notes:

- [Free Short-term Mental and Physical Health](https://www.documented.info/:locale/services/8498):

Columbia Student Medical Outreach (CoSMO) is a free clinic serving uninsured patients in Washington Heights and Northern Harlem. Run by medical students from Columbia University, our clinic offers medical, mental health, physical therapy, social work, and health coaching services. No insurance or payment is required to receive care at CoSMO.

Mental and medical health---good for short term and immediate options; do not serve minors

Location: 21 Audubon Ave., New York, NY 10032
Types of services offered: free primary care medical services for uninsured patients; free labs, vaccinations, and medications;
Eligibility requirements: living in one of the five boroughs of NYC, uninsured, ineligible for public insurance like Medicaid
Languages supported: English, Spanish, and many other languages via phone interpreter service
Contact information: email us at ps-cosmo@cumc.columbia.edu or call us at 347-688-6766
Capacity: no current limits
Additional notes: CoSMO is most equipped for management of standard chronic conditions such as diabetes, hypertension, cholesterol; patients who are extremely sick (advanced cancer, heart failure, etc) should not be referred to CoSMO
- [Community Support & Legal Services](https://www.documented.info/:locale/services/8499):

Organization Overview
The Council of Peoples Organization (COPO) is a nonprofit based in Brooklyn, NY. COPO was founded to support low-income immigrant families—particularly South Asian and Muslim communities—helping them reach their full potential as residents of New York City. The organization fosters community relations between Muslim and non-Muslim groups and builds connections with government agencies.

Services

Target Audience

Eligibility Requirements
Services are primarily for low-income individuals and families. Some programs may require registration or documentation.

Supported Languages
English, Spanish, Bengali, Hindi, Urdu, Arabic

Cost
All services are free.

Referral Process
No formal referral is required. Walk-ins are accepted.

Location & Hours
Address: 1077 Coney Island Avenue, Brooklyn, NY 11230
Hours: Monday–Friday, 9:00 AM – 5:00 PM

How to Contact Them
Phone: (718) 434-3266
Email: info@copo.org
Website: www.copo.org

- [Shelter and Support for Homeless Youth](https://www.documented.info/:locale/services/8501):

Organization Overview

Covenant House is a national nonprofit headquartered in New York City that provides shelter, care, and support to young people experiencing homelessness. Their mission is to offer unconditional love, absolute respect, and relentless support to youth, including survivors of human trafficking and young families.

Services

Target Audience

Eligibility Requirements

Not specified on the website.

Supported Languages

Not specified, but services are tailored to diverse communities.

Cost

Services are free.

Referral Process

Not specified.

Location & Hours

Covenant House has locations across the United States, including its headquarters in New York City. Specific addresses and hours vary by location.

How to Contact Them & Contact Info

Website:

- [Adult Education for Immigrants](https://www.documented.info/:locale/services/8502):

CREA (Centro de Recursos Educativos para Adultos) is based in East Harlem, New York City. Founded in 2013, its mission is to provide educational opportunities and support services to Spanish-speaking adult immigrants from Central and South America.

Services

Target Audience

Spanish-speaking adult immigrants, primarily from Central and South America, seeking educational advancement and community support.

Eligibility Requirements

Open to adult learners from immigrant communities. No specific documentation requirements mentioned.

Supported Languages

Cost

Services are offered at low or no cost, depending on the program. Contact CREA directly for specific cost details.

Referral Process

No formal referral required. Interested individuals can contact CREA directly to enroll or inquire.

Location & Hours

Address: 475 East 115th Street, 1st Floor New York, NY 10029 Please call before visiting.

Phone: 929-270-7741 Email: info@creany.org

Website

- [Crime Victim Treatment Center](https://www.documented.info/:locale/services/8503):

Victims of Crime, Survivors of Violence, Victims of Trafficking

- [Free Meals and Food Pantry](https://www.documented.info/:locale/services/8504):

Organization Overview

Crossroads Community Services is a nonprofit located in Midtown Manhattan. Its mission is to unite the community to fight hunger and homelessness by providing food and support to New Yorkers in need.

 

Services

 

Target Audience

 

Eligibility Requirements

No formal eligibility requirements are listed. Services are open to all in need.

 

Supported Languages

English. Language support is not explicitly listed, but services are inclusive and welcoming to diverse communities.

 

Cost

All services are free.

 

Referral Process

No referral is required.

 

Location & Hours

Meals served at: 108 East 51st Street (between Park & Lexington Avenues), New York, NY 10022

Breakfast to-go:

Food Pantry hours vary; check website or contact for details.

 

How to Contact Them

Phone: (212) 378-0229 Email: pbergquist@crossroadsnyc.org Website:

 
- [Free Support for Youth Experiencing Dating Abuse](https://www.documented.info/:locale/services/8508):

Organization Overview

Day One is a nonprofit organization based in New York City. It partners with youth ages 24 and under to end dating abuse and domestic violence through legal advocacy, education, supportive services, and leadership development.

Services

  • Free counseling and case management

  • Legal advice and representation

  • Educational workshops

  • Youth organizing and leadership training

  • Community outreach and prevention programs

  • Online chat and text support

Target Audience

  • Teens and young adults (ages 24 and under)

  • Youth experiencing dating abuse, intimate partner violence, or sexual assault

  • Youth across all five boroughs of NYC

Eligibility Requirements

Open to NYC youth ages 24 and under. No immigration status requirements.

Supported Languages

  • English

  • Spanish

Cost

All services are free.

Referral Process

No formal referral required. Youth can call, text, or chat online to get help.

Location & Hours

Mailing Address: Church Street Station, PO Box 3220, New York, NY 10008 Hours: Monday–Friday, 10 AM – 6 PM

Contact Info

Phone: (212) 566-8120 Toll-Free Helpline: 1-800-214-4150 Text: (646) 535-3291 (DAY1) Email: astaana@dayoneny.org Website: Listed below

Website:

- [LGBTQ+ Support Services](https://www.documented.info/:locale/services/8510):

Destination Tomorrow is an LGBTQ+ center located at 452 E 149th St, 3rd Floor, Bronx, NY 10455. The organization empowers LGBTQ+ individuals—especially those most vulnerable—through holistic programs that promote economic, social, and mental well-being.

Services

Target Audience LGBTQ+ individuals, especially Black and Brown transgender and gender non-conforming (TGNC) people, youth, those experiencing housing insecurity, and asylum seekers.

Eligibility Requirements Services are designed for LGBTQ+ individuals. No insurance is required, but a valid ID is necessary.

Supported Languages English and Spanish (staff available on site)

Referral Process No formal referral process mentioned; walk-ins are accepted.

Location & Walk-In Hours 452 E 149th St, 3rd Floor, Bronx, NY 10455 Walk-in hours: Monday–Friday, 10:00 AM – 5:00 PM

How to Contact Them Phone: 646-723-3325

Fax: 917-580-6485

Website:

- [Child Care Assistance and Provider Support](https://www.documented.info/:locale/services/8512):

Organization Overview

The New York State Office of Children and Family Services (OCFS) provides resources to help families access affordable child care and supports individuals who operate or want to start child care programs. OCFS ensures safe, high-quality care for children across New York State.

Services

Target Audience

Eligibility Requirements

Eligibility for child care assistance is based on income and other factors. Providers must meet state licensing and training requirements.

Supported Languages

Not specified, but services are designed to be inclusive and accessible statewide.

Cost

Child care assistance is free or low-cost for eligible families. Provider resources are publicly funded.

Referral Process

No formal referral required. Families and providers can access resources directly through the website or contact OCFS.

Location & Hours

Main Office: New York State Office of Children and Family Services 52 Washington Street, Rensselaer, NY 12144 Hours: Monday–Friday, 9 AM – 5 PM

Contact Info

Phone: 1-800-732-5207 Website: Listed below

Website:

- [Advocacy and Support for Domestic Workers](https://www.documented.info/:locale/services/8513):

Organization Overview

Domestic Workers United (DWU) is a Black-immigrant-led grassroots organization based in New York City. Founded in 2000, DWU organizes Caribbean, African, and Latinx domestic workers—including nannies, elder care workers, and house cleaners—to fight for fair labor standards, racial justice, and an end to exploitation in the domestic work industry.

Services

Target Audience

Eligibility Requirements

Open to domestic workers in New York City. Some services are member-specific.

Supported Languages

Not specified, but services are tailored to immigrant and multilingual communities.

Cost

Services are free for members. Some programs may be subsidized or require registration.

Referral Process

No formal referral required. Contact DWU directly for membership and program access.

Location & Hours

Mailing Address: Domestic Workers United New York, NY (exact street address not listed) Hours: Not specified

Contact Info

Email: DWUNewYork@gmail.com Website: Listed below

Website:

- [Support Groups for Survivors of Violence - New York-Presbyterian/Columbia University Irving Medical Center](https://www.documented.info/:locale/services/8514):

Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.

The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.

- [Integrated Health and Social Services](https://www.documented.info/:locale/services/8516):

Organization Overview

Acacia Network is a Hispanic-led nonprofit based in New York City, serving over 150,000 individuals annually. With more than 100 affiliates across six states and Puerto Rico, Acacia provides culturally competent, bilingual, and trauma-informed services to underserved communities.

Services

Target Audience

Eligibility Requirements

Not specified.

Supported Languages

Services are bilingual and culturally competent. Specific languages not listed.

Cost

Not specified. Services vary by program and may include insurance-based or subsidized options.

Referral Process

Not specified.

Location & Hours

Headquartered in New York City. Operates across six states and Puerto Rico. Specific addresses and hours vary by program.

How to Contact Them & Contact Info

Website:

 
- [Education Support Programs](https://www.documented.info/:locale/services/8518):

Education Support Programs


Organization Overview

NYC Opportunity, part of the Mayor’s Office for Economic Opportunity, is based in New York City. It aims to reduce poverty and increase equity by supporting educational programs that help young adults achieve academic success and career readiness.


Services

  • Mentorship Programs

    • City Mentoring
    • Peer-to-Peer Mentoring
    • IMPACT Peer Mentoring for Young Adult Literacy
  • Academic Support

    • Basic Education & Literacy Skills
    • High School Equivalency (HSE) Preparation
    • CUNY Prep Transitional High School
    • Future Now HSE Connect
    • Reading Rescue
  • College & Career Readiness

    • CUNY ASAP (Associate Degree Completion)
    • CUNY Student Persistence Initiative (SPI)
    • Nursing Career Ladders: LPN and RN Programs
    • Learn as You Earn Advancement Program (LEAP)
  • Youth Development

    • Reducing Chronic Absenteeism for Students in Temporary Housing
    • Young Adult Literacy
    • Project Rise
    • Eagle Demonstration Project
    • ACE at John Jay College
    • NYC Men Teach

Target Audience

  • Young adults
  • Disconnected youth
  • Students in temporary housing
  • Low-income New Yorkers seeking educational advancement

Eligibility Requirements

Eligibility varies by program. Most programs target young adults who are academically or financially disadvantaged.


Supported Languages

Language offerings are not explicitly listed, but services are designed to support diverse communities across New York City.


Cost

Programs are generally free or publicly funded, with no cost to participants.


Referral Process

Not specified. Many programs are accessed through partner institutions like CUNY or community-based organizations.


Location & Hours

Programs are offered citywide through various institutions and community providers. Specific locations and hours depend on the program.


How to Contact Them

Phone and email are not listed for individual programs. For more information, visit:

Website: https://www.nyc.gov/site/opportunity/portfolio/education.page

- [English Language and Cultural Exchange Programs](https://www.documented.info/:locale/services/8522):

Organization Overview

The English-Speaking Union (ESU) is a nonprofit organization based in New York City that promotes global understanding through English language education and cultural exchange. For over 100 years, ESU has supported students, teachers, immigrants, and lifelong learners across the United States and internationally.

Services

 

 Target Audience

 

Eligibility Requirements

Eligibility varies by program. Most educational and immigrant services are open to qualifying students and newcomers. Scholarships and competitions may require application and selection.

 

 Supported Languages

English; programs are designed to support English learners from diverse backgrounds.

 

Cost

Many programs are free, especially for immigrants and students. Some events and workshops may have fees or require membership.

 

Referral Process

Referrals are not required. Interested individuals can apply or register directly through the ESU website.

 

Location & Hours

Main Office: 144 E 39th Street New York, NY 10016

Phone: (212) 818-1200 Email: info@esuus.org

Hours vary by program and event.

 

Contact Info

Website:

- [Free Medical Eye Care for Seniors and At-Risk Adults](https://www.documented.info/:locale/services/8524):

Organization Overview

EyeCare America, a public service program of the American Academy of Ophthalmology, is co-sponsored by the Knights Templar Eye Foundation. It provides free medical eye care to eligible individuals across the U.S. through a network of over 5,000 volunteer ophthalmologists. The program aims to reduce avoidable blindness and severe visual impairment.

 

Services

Note: Eyeglasses, prescriptions, hospital services, and medications are not covered.

 

Target Audience

 

Eligibility Requirements

Seniors Program:

Glaucoma Program:

 

Supported Languages

Not specified. Services are offered nationwide.

 

Cost

90% of services are provided at no out-of-pocket cost. Eyeglasses and additional medical services are not covered.

 

Referral Process

Visit the Online Referral Center at to check eligibility and request care.

 

Location & Hours

Nationwide network of volunteer ophthalmologists. No physical office; services coordinated online.

 

Contact Info

Phone: 877-887-6327 Fax: 415-561-8567 Mail: PO Box 429098, San Francisco, CA 94142 Website:

- [Social Care Referral Platform for New York State](https://www.documented.info/:locale/services/8526):

Organization Overview

Findhelp is a national platform that supports community organizations, governments, and businesses in managing social care referrals. In New York State, it partners with Medicaid and local nonprofits to advance health equity through the 1115 Waiver Program and Social Drivers of Health (SDoH) initiatives.

 

Services

 

Target Audience

 

Eligibility Requirements

Eligibility varies by program. Services are designed to support organizations and individuals involved in Medicaid and social care coordination.

 

 Supported Languages

English; platform tools are designed to support diverse communities and may include multilingual access depending on partner organizations.

 

Cost

Platform access and services vary by partnership. Some resources are free, especially for nonprofit organizations.

 

Referral Process

Referrals are managed through the Findhelp platform and its integrated tools. Organizations can coordinate care and track referrals directly.

 

Location & Hours

Nationwide digital platform with local support in New York State. Local contact: Heather Zuckerwise-Choi, Senior Account Executive, Northeast Region

 

 Contact Info

Website:

- [Educational Services for Young Haitian Immigrants](https://www.documented.info/:locale/services/8527):

Flanbwayan is an organization dedicated to empowering newcomer Haitian immigrant youth, aged 14–21, in New York City. The program offers a range of educational, cultural, leadership, and advocacy services to support the personal and academic growth of participants. By fostering opportunities for development and connection, Flanbwayan helps transform lives and strengthen communities.

What We Offer:

Eligibility Requirements: Participants must be Haitian immigrant youth aged 14–21 who are English Language Learners (ELLs).

Languages Supported: Haitian Creole.

Cost: Free of charge.

Contact Information: Email: info@flanbwayan.org Phone: 718-774-3037 Website:

- [Community Services in Flatbush](https://www.documented.info/:locale/services/8528):

Community Development and Family Support Services

Organization Overview

Flatbush Development Corporation (FDC) is a nonprofit organization based in Brooklyn, New York. It supports families, youth, and small businesses through housing advocacy, youth programming, and community development initiatives.

Services

Target Audience

Eligibility Requirements

Not specified.

Supported Languages

Not specified.

Cost

Not specified.

Referral Process

Not specified.

Location & Hours

Brooklyn, NY (specific address and hours not listed)

How to Contact Them & Contact Info

Website:

 
- [Counseling Services](https://www.documented.info/:locale/services/8530):

Organization Overview

QLICS is a program offered by Flushing Jewish Community Council, serving communities in Queens and Nassau County. It provides counseling services to individuals, couples, families, and groups to support mental health and well-being.

Services

Target Audience

Eligibility Requirements

Not specified.

Supported Languages

Not specified.

Cost

QLICS accepts most insurance plans and offers a sliding scale fee structure for clients.

Referral Process

Not specified.

Location & Hours

Multiple sites in Queens and Nassau County. Specific addresses and hours are not listed.

How to Contact Them & Contact Info

Phone: (516) 547-4318 or (718) 461-6393 Fax: (718) 463-8937 or (516) 442-0766 Email: qlics@flushingjcc.net Website:

- [Free Outdoor Camps and Youth Programs](https://www.documented.info/:locale/services/8535):

Organization Overview The Fresh Air Fund provides free outdoor summer camps and year-round youth development programs to children from low-income communities across New York City.

 

Services

 

Target Audience Children and youth ages 8–17 from underserved communities in New York City

 

Supported Languages English Spanish Chinese

 

Cost Services are free for eligible NYC families

 

Referral Process No referral required; families can apply directly online

 

Location & Hours Main Office: New York City (exact address not listed) Camp Locations: Fishkill, NY and Harriman State Park Hours: Not specified

 

Contact Info Website:

- [Support Services for Survivors of Abuse and Trafficking](https://www.documented.info/:locale/services/8536):

 Organization Overview

Garden of Hope is a faith-based nonprofit in New York City that serves women and children affected by domestic violence, sexual assault, and human trafficking. Founded in 2004, it has supported over 3,000 Chinese immigrants through holistic care and community outreach.

 

Services

 

Target Audience

 

Eligibility Requirements

Services are primarily for women and children impacted by violence or trafficking, especially within immigrant communities.

 

 Supported Languages

English and Chinese; translation services available for other languages depending on volunteer availability.

 

 Cost

Services are free.

 

 Referral Process

Referrals may be coordinated through partner organizations or direct contact. Volunteer opportunities are also available.

 

Location & Hours

Queens, NY Hours vary by program and service. Contact for details.

 

 Contact Info

Website:

- [Support and Empowerment for Survivors of Sexual Exploitation](https://www.documented.info/:locale/services/8537):

Organization Overview

Girls Educational & Mentoring Services (GEMS) is a nonprofit based in New York City that empowers girls and young women ages 12–24 who have experienced commercial sexual exploitation and domestic trafficking. Founded in 1998, GEMS provides survivor-led support and leadership development.

 

Services

 

Target Audience

 

Eligibility Requirements

Services are designed for young women and girls who have experienced exploitation or trafficking. Training programs are open to professionals working with at-risk youth.

 

Supported Languages

English; services are tailored to diverse communities. Language support may vary by program.

 

Cost

Services for survivors are free. Training programs may have associated fees.

 

Referral Process

Referrals can be made via online forms for general services or housing. Professionals can inquire about training and consulting.

 

Location & Hours

Mailing Address: P.O. Box 899 New York, NY 10039-3148

Hours vary by program. Contact for details.

 

Contact Info

Phone: (917) 837-0357 Email: donate@gems-girls.org Website:

- [24/7 Free Legal Support for Arrests in NYC](https://www.documented.info/:locale/services/8538):

Organization Overview

Good Call is a nonprofit organization based in New York City that provides immediate, free legal support to individuals who have been arrested. Their mission is to ensure that no one faces the criminal justice system alone by offering access to legal help and notifying loved ones during emergencies.

 

Services

 

Target Audience

 

 Eligibility Requirements

Available to anyone arrested in NYC. No income, age, or immigration status restrictions.

 

Supported Languages

English; additional language support may be available through legal partners.

 

Cost

All services are free and confidential.

 

Referral Process

No referral needed. Call the hotline directly at 1-833-3-GOODCALL (1-833-346-6322).

 

 Location & Hours

New York City-based Hotline available 24/7

 

 Contact Info

Phone: 1-833-3-GOODCALL (1-833-346-6322) Website:

Source:

- [Youth and Family Support Services](https://www.documented.info/:locale/services/8543):

 Organization Overview

Good Shepherd Services is a nonprofit based in New York City that provides over 100 programs supporting youth and families in underserved communities. Their mission is to help individuals thrive through education, housing, and social services.

Services

Target Audience

Eligibility Requirements

Eligibility varies by program. Some services may require residency in specific NYC boroughs or meet income-based criteria.

 Supported Languages

English; services are tailored to diverse communities and may include multilingual support depending on the program.

 Cost

Most services are free or low-cost. Specific programs may have eligibility requirements for free access.

Referral Process

Referrals may be required for certain programs. Contact the organization directly to confirm.

Location & Hours

Main Office: 305 7th Avenue, 9th Floor, New York, NY 10001

Phone: (212) 243-7070 Email: gss@goodshepherds.org

Hours: Vary by program. Contact for details.

 Contact Info

Website:

- [Free Early Childhood Education](https://www.documented.info/:locale/services/8547):

Organization Overview

The NYC Department of Education offers Head Start and Early Head Start programs through community-based early childhood partners. These programs provide full-day, year-round care and education for children ages 0–4 and support for their families.

Services

Target Audience

Eligibility Requirements

Eligibility is based on income and other factors. Families may qualify if they meet federal guidelines. Programs may accept a limited number of families above the income threshold. Immigration status is not a barrier to enrollment.

Supported Languages

Not specified, but services are inclusive and community-based.

Cost

Programs are free for eligible families.

Referral Process

Families should contact a Head Start program directly or visit MySchools to find a nearby site. No proof of citizenship or immigration status is required.

Location & Hours

Programs are located throughout New York City. Each site operates at least 8 hours per day, year-round. Specific addresses and hours vary by location.

Contact Info

Phone: 718-935-2009 (Monday–Friday, 8 AM–6 PM) Website: Listed below

Website:

- [Free Parenting and Pregnancy Support in Brooklyn](https://www.documented.info/:locale/services/8549):

Organization Overview

Healthy Start Brooklyn is a program of the NYC Department of Health and Mental Hygiene. It serves expectant and new parents in Brooklyn neighborhoods, including Brownsville, Bedford-Stuyvesant, and Bushwick. The program promotes healthy pregnancies, parenting, and emotional well-being through free classes and support groups.

 

Services

 

Target Audience

 

Eligibility Requirements

Open to Brooklyn residents who are expecting or have recently had a child. Some programs may have specific criteria.

 

Supported Languages

Most classes are in English. Language services available with 72-hour notice.

 

Cost

All services and classes are free.

 

Referral Process

Enroll online, call 844-919-1123, or email HealthyStartBrooklyn@health.nyc.gov.

 

Location & Hours

Services are offered virtually, in-person, or both. Weekly schedule includes sessions Monday through Saturday. Visit the for details.

 

Contact Info

Phone: 844-919-1123 Email: HealthyStartBrooklyn@health.nyc.gov Website:

 

- [Free PCA Training](https://www.documented.info/:locale/services/8551):

Heart to Heart Homecare is a New York-based agency offering free Personal Care Assistant (PCA) training to those looking to start a career in homecare. The Bronx branch provides bilingual training and support for aspiring caregivers.

Services

Target Audience

Eligibility Requirements

Supported Languages

Cost

Referral Process

Location & Hours 2488 Grand Concourse, Suite 409 Bronx, NY 10458

Monday–Friday, 9:00 AM – 6:00 PM

Contact Info

Phone: (877) 424-4245

Email: info@h2hhc.com

Website: 

- [Free English Classes and Job Readiness Support](https://www.documented.info/:locale/services/8552):

Henry Street Settlement is a nonprofit organization located on Manhattan’s Lower East Side. It provides social services, education, and arts programs to New Yorkers of all ages, with a mission to open doors of opportunity for all.

Services

Target Audience Immigrants, adults (18+), youth, public housing residents, and families living in New York City

Eligibility Requirements Must be a New York City resident. Some programs may have age or other requirements.

Supported Languages English, Spanish, Chinese (Mandarin and Cantonese), and others depending on program availability

Cost Most services are free, including ESOL classes, job readiness, citizenship prep, and tutoring. Some programs may have eligibility-based access.

Referral Process Walk-in registration available for ESOL and workforce programs. No formal referral required.

Location & Hours Workforce Development Center 178 Broome Street, 3rd Floor, New York, NY 10002

Hours: Monday–Thursday (classes), Friday walk-in registration 1–2 p.m. General Office Hours: Monday–Friday, 9 a.m.–5 p.m.

How to Contact Them Phone: 212-478-5400 Email: ngardner@henrystreet.org

Website:

- [Free Parenting Support and Workshops](https://www.documented.info/:locale/services/8553):

Henry Street Settlement is located on the Lower East Side of Manhattan. Its mission is to open doors of opportunity through social services, arts, and health care programs. The Parent Center supports families with children ages 0–18.

Services

Target Audience Parents, grandparents, and caregivers of children ages 0–18

Eligibility Requirements Open to all families; no specific eligibility criteria listed

Supported Languages English, Spanish, Chinese

Cost All services are free of charge

Referral Process No referral required; families may register directly by phone or email

Location & Hours: Dale Jones Burch Neighborhood Center 269 Henry Street, New York, NY 10002 

Open weekdays from 9 a.m. to 5 p.m. Please visit the website for the current schedule of parenting groups, workshops, and events.

How to Contact Them & Contact Info

Phone: 212.471.2400 x1831

Email: parentcenter@henrystreet.org

Website:

- [Free Food Pantry and Nutrition Support](https://www.documented.info/:locale/services/8559):

Organization Overview

The HopeLine is a nonprofit organization based in the Bronx, New York. Its food pantry program provides free groceries and nutrition support to individuals and families facing food insecurity.

Services

Target Audience

Eligibility Requirements

Supported Languages

Not specified, but services are tailored to diverse Bronx communities.

Cost

All services are free.

Referral Process

No formal referral required. Appointments can be made by phone or in person. Walk-ins accepted on Wednesdays.

Location & Hours

Main Office: The HopeLine Bronx, NY (exact street address not listed) Food Pantry Hours:

Contact Info

Phone: (718) 402-1212 Email: donations@thehopeline.org Website: Listed below

Website:

- [Culinary Job Training and Food Business Support](https://www.documented.info/:locale/services/8560):

Organization Overview

Hot Bread Kitchen is a nonprofit organization based in Manhattan, New York. It creates economic opportunity through culinary job training, food entrepreneurship, and a network of support for individuals facing barriers to meaningful careers.

Services

Target Audience

Eligibility Requirements

Open to individuals with interest in food careers or entrepreneurship. Specific program eligibility may vary.

Supported Languages

Not specified, but services are inclusive and community-based.

Cost

Programs are free for eligible participants.

Referral Process

No formal referral required. Interested individuals can apply directly through the website.

Location & Hours

Main Office: Hot Bread Kitchen c/o Chelsea Market 75 Ninth Avenue, Suite 0610 New York, NY 10011 Hours not specified

Contact Info

Phone: (212) 540-9070 Email: info@hotbreadkitchen.org Website: Listed below

Website:

 
- [Hotel Industry Job Preparation for Immigrants](https://www.documented.info/:locale/services/8561):

Organization Overview

LaGuardia Community College’s Center for Immigrant Education and Training (CIET), located in New York City, developed the Hotel T.E.A.C.H. Project Curriculum in partnership with Sheraton Manhattan Hotel and funding from the U.S. Department of Labor. The program helps immigrant workers build the skills needed to succeed in the hospitality industry.

 

 Services

 

Target Audience

 

Eligibility Requirements

Participants should be immigrants or non-native English speakers interested in hospitality careers.

 

Supported Languages

English instruction tailored for non-native speakers. Other languages not specified.

 

Cost

Not specified. Contact CIET for details.

 

Referral Process

Contact CIET directly to inquire about enrollment or access to curriculum materials.

 

Location & Hours

LaGuardia Community College Center for Immigrant Education and Training 31-10 Thomson Avenue Long Island City, NY 11101 Hours: Not specified

 

Contact Info

Phone: Not listed Email: Not listed Website:

 
- [Human Trafficking Support and Referral Services](https://www.documented.info/:locale/services/8567):

 Organization Overview

The National Human Trafficking Hotline is a confidential, toll-free service that connects victims and survivors of sex and labor trafficking with support and resources across the United States. It is operated by Polaris and serves anyone affected by human trafficking.

Services

Target Audience

Eligibility Requirements

Services are available to anyone affected by human trafficking, regardless of age, gender, nationality, or immigration status.

Supported Languages

English, Spanish, and over 200 additional languages through interpretation services.

 Cost

All services are free and confidential.

Referral Process

Referrals are provided directly through the hotline or via the online National Referral Directory.

Location & Hours

Nationwide service available 24/7 via phone, text, and online chat.

Contact Info

Phone: 1-888-373-7888 Text: “HELP” to 233733 Website:

- [Halal Food Bank Network](https://www.documented.info/:locale/services/8568):

Organization Overview

ICNA Relief is a national nonprofit organization with locations across New York City and the U.S. Their Hunger Prevention Program provides essential food support to families facing food insecurity, offering groceries, fresh produce, and hot meals with dignity and respect.

Services

Target Audience

Eligibility Requirements

Not specified.

Supported Languages

Not specified.

Cost

Services are free.

Referral Process

Not specified.

Location & Hours

ICNA Relief operates multiple food pantry locations across New York City. Specific addresses and hours are listed on their website.

How to Contact Them & Contact Info

Website:

- [Free Immigration Screening and Legal Resources](https://www.documented.info/:locale/services/8570):

Organization Overview

Immi is a free online platform created by nonprofit legal experts to help immigrants in the United States understand their rights and explore legal immigration options. It is a project of Immigration Advocates Network and Pro Bono Net.

Services

 

Target Audience

 

Eligibility Requirements

No eligibility restrictions. Anyone can use the platform to explore immigration options and access resources.

 

Supported Languages

English and Spanish

 

 Cost

All services are free.

 

 Referral Process

Users can access legal referrals directly through the platform after completing the screening quiz.

 

 Location & Hours

Online platform available nationwide, 24/7.

 

 Contact Info

Website:

- [Low-Cost Legal Assistance for Immigrants](https://www.documented.info/:locale/services/8572):

Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization offering immigration legal support and deportation defense. The Manhattan office serves vulnerable immigrant populations across New York City and the tri-state area.

Services

  • Adjustment of Status

  • Asylum Applications

  • Consular Processing

  • DACA (Deferred Action for Childhood Arrivals)

  • Employment Authorization

  • Family-Based Petitions

  • NACARA

  • Naturalization/Citizenship

  • Removal Hearings

  • Special Immigrant Juvenile Status

  • T Visas

  • Temporary Protected Status (TPS)

  • U Visas

  • VAWA (Violence Against Women Act) Petitions

  • Representation at Asylum Interviews

  • Representation before Immigration Court and Board of Immigration Appeals

  • Help Completing Forms

  • Filings with USCIS

  • Referrals to Other Services

  • Community Development, Education, Nonprofit Support, and Tax Assistance

Target Audience

  • Detained and non-detained immigrants

  • Domestic violence victims

  • Human trafficking survivors

  • Individuals without legal immigration status

  • People with physical or mental disabilities

  • Juveniles

  • LGBTQ+ individuals

  • Seniors and people living with HIV/AIDS or cancer

Eligibility Requirements Services are available to immigrants living or working in the tri-state area.

Supported Languages

  • English

  • French

  • Spanish

  • Access to commercial interpreting services

Cost Services are offered at low cost. Fees may apply depending on the case.

Referral Process Appointments are accepted. Contact via phone, email, mail, or website.

Location: 305 Broadway, Suite 402 New York, NY 10007

How to Contact Them

Phone: (631) 617-5269 

Email: ilsoli@ilsoli.org

Website:

- [Affordable Housing and Community Advocacy](https://www.documented.info/:locale/services/8574):

Organization Overview

IMPACCT Brooklyn is a nonprofit community development organization serving Central Brooklyn neighborhoods including Bedford-Stuyvesant, Clinton Hill, Crown Heights, Ocean Hill-Brownsville, Prospect Heights, and Prospect Lefferts Gardens. Its mission is to build, restore, and preserve quality housing and educational services to keep residents rooted in Brooklyn.

Services

Target Audience

Eligibility Requirements

Eligibility varies by program. Open to residents and entrepreneurs in Central Brooklyn.

Supported Languages

Not specified, but services are inclusive and community-based.

Cost

Services are free or low-cost depending on the program.

Referral Process

No formal referral required. Contact the organization directly for program-specific guidance.

Location & Hours

Main Office: 1224 Bedford Avenue, Brooklyn, NY 11216 Hours: Not specified

Contact Info

Phone: (718) 522-2613 Email: advancement@impacctbk.org Website: Listed below

Website:

- [NYC Public School Information and Guidance](https://www.documented.info/:locale/services/8576):

Organization Overview

InsideSchools is a nonprofit project based in New York City that helps families navigate the public school system. Their mission is to provide independent, accessible, and up-to-date information about NYC public schools through school visits, reviews, and resources.

Services

Target Audience

Eligibility Requirements

Open to all NYC families. No eligibility restrictions.

Supported Languages

Website available in English, Spanish, French, Arabic, Bengali, and Simplified Chinese.

Cost

Free access to all resources.

Referral Process

Not applicable.

Location & Hours

79 Fifth Avenue, 16th Floor, New York, NY 10003 Hours not specified.

How to Contact Them & Contact Info

WhatsApp: 929-332-4467 Email: contact@insideschools.org Website:

- [Free Immigration Assistance](https://www.documented.info/:locale/services/8579):
 

Organization Overview

The Jackson Heights Immigrant Center (JHIC) is a nonprofit organization located in Jackson Heights, Queens. Led by attorney Nuala O'Doherty-Naranjo, JHIC supports newly arrived immigrant families by helping them navigate asylum applications and adjust to life in the United States. Services are provided by a dedicated team of volunteers and students.

Services

  • One-on-one support for asylum applications

  • Assistance with Special Immigrant Juvenile Status (SIJS) applications

  • Help obtaining Work Authorization

  • Legal guidance and referrals

  • Community education and support

Target Audience

  • Newly arrived immigrant families

  • Asylum seekers

  • Immigrant youth eligible for SIJS

Eligibility Requirements

Eligibility varies by immigration status and age. SIJS is available to certain minors.

Supported Languages

Not specified, but services are tailored to immigrant communities.

Cost

Services are free.

Referral Process

No formal referral required. Walk-ins and direct contact welcome.

Location & Hours

Queens Office: 35-18 90th Street, Jackson Heights, NY 11372 New Jersey Office: 438 52nd Street, West New York, NJ 07093 Hours not specified.

Contact Info

Phone: (260) 351-1372 Email: JHImmigrantCenter@gmail.com (NYC) Email: JHIC.NJ@gmail.com (NJ) Website: Listed below

Website:

- [Job Placement and Career Readiness Support](https://www.documented.info/:locale/services/8580):
Marks Jewish Community House of Bensonhurst (JCH) is located in Brooklyn, NY. Rooted in Jewish values, it serves low- and moderate-income New Yorkers—especially immigrants and refugees—by providing holistic services that promote self-sufficiency and community engagement.

Services

  • Resume preparation

  • Employment readiness counseling

  • Job skills training (interviewing, job searching, workplace relationships)

  • Pre- and post-placement counseling

  • Job orientations with employers

  • Referrals for diploma/document translation and evaluation

  • NYC public-service exam preparation

  • Professional training (medical billing, coding, bookkeeping, computer courses)

  • Assistance with government entitlements

  • Medical insurance support

  • Food assistance

  • Subsidized housing applications

  • ATTAIN Computer Lab (self-study and live workshops)

  • Youth & Young Adult Workforce programs

  • Certification and vocational training 

Target Audience

  • Refugees and political asylum grantees

  • Low-income immigrants

  • Youth and young adults (ages 18–26)

  • Adults seeking employment or career advancement

Eligibility Requirements

  • Adults 18+

  • Youth 18–26 for healthcare sector placements

  • Some training programs require SNAP or PA+SNAP benefits, or being unemployed/underemployed

  • No citizenship requirements for most services

Supported Languages

  • English

  • Russian

  • Spanish

Cost

All services are free to eligible participants.

Referral Process

No formal referral required. Participants can contact staff directly to inquire or schedule appointments.

Location & Hours

Address: 7802 Bay Parkway, Brooklyn, NY 11214

Hours: Monday–Friday: 10:00 AM – 3:00 PM

How to Contact

  • Main Office: 718-331-6800

  • Job Developer (Alla Gonopolsky): 718-943-6307

  • Vocational Training Coordinator (Anastasiya Zhukova): Azhukova@jchb.org

  • Youth Workforce Director (Farangiza Razakova): Farangiza@jchb.org

  • Website:

- [Free Legal Protection for Migrant Children](https://www.documented.info/:locale/services/8582):

Organization Overview Kids in Need of Defense (KIND) is a nonprofit organization based in the United States that provides legal and social support to unaccompanied migrant children. KIND envisions a world where children’s rights and well-being are protected as they migrate alone in search of safety.

Services

Target Audience

Eligibility Requirements

Supported Languages

Cost

Referral Process

Location & Hours

How to Contact Them & Contact Info

- [Free Vision Screenings and Eye Care](https://www.documented.info/:locale/services/8583):

Organization Overview

The Kress Vision Program is a community health initiative operated by New York Downtown Hospital. It was established in 1988 to provide free eye screenings and vision care to underserved populations in New York City, helping prevent avoidable vision loss and improve eye health.

Services

Target Audience

Eligibility Requirements

Open to individuals who are uninsured, cannot afford eye care, or haven’t had a recent eye exam. Must schedule appointments in advance.

Supported Languages

Not specified, but services are tailored to diverse communities.

Cost

All services are free.

Referral Process

No formal referral required. Appointments must be scheduled in advance. Clinics run every 3 weeks.

Location & Hours

Clinic Location: New York Downtown Hospital 170 William Street, New York, NY 10038 Hours: Vary by clinic date; call to confirm

Contact Info

Phone: (212) 233-8483 Website: Listed below

Website:

- [Support for Immigrant Workers](https://www.documented.info/:locale/services/8584):

Worker Support and Immigrant Empowerment

Organization Overview

La Colmena is a nonprofit community-based organization located in Staten Island, New York. It empowers immigrant workers—including day laborers and domestic workers—through education, organizing, cultural programming, and economic development.

Services

Target Audience

Eligibility Requirements

No specific eligibility requirements listed.

Supported Languages

Not specified, but services are tailored to immigrant communities.

Cost

Services are free.

Referral Process

Not specified.

Location & Hours

Main Office: 774 Port Richmond Avenue, Staten Island, NY 10302 Additional Site: 88 Canal Street, Staten Island, NY 10304 Hours: Monday – Friday, 9 AM – 5 PM

Contact Info

Phone: (718) 442-7700 Email: info@lacolmenanyc.org Website: Listed below

Website:

- [Free Legal Assistance](https://www.documented.info/:locale/services/8585):

Organization Overview

The Legal Aid Society is a nonprofit organization serving all five boroughs of New York City. Its mission is to ensure that no New Yorker is denied the right to equal justice. It provides free legal representation to low-income individuals in criminal, civil, and juvenile rights matters.

Services

Target Audience

Eligibility Requirements

Services are available to low-income residents of New York City. Specific eligibility may vary by program.

Supported Languages

Services are available in multiple languages including English, Spanish, French, Haitian Creole, Arabic, Bengali, Chinese (Simplified and Traditional), Hindi, Korean, Nepali, Persian, Punjabi, Russian, and Urdu.

Cost

Services are free.

Referral Process

Not specified.

Location & Hours

Legal Aid Society operates in all five boroughs of NYC. Specific office locations and hours vary by borough and program.

How to Contact Them & Contact Info

Website:

- [Specialized Mental Health Services](https://www.documented.info/:locale/services/8588):

Libertas Center for Human Rights

What They Do: The Libertas Center for Human Rights, located at Elmhurst Hospital Center in Queens, NY, provides comprehensive medical, mental health, social services, and legal support for survivors of torture. Their mission is to help survivors regain function and lead healthy, confident, and hopeful lives.

Services Offered:

  • Medical Services: Access to primary care and specialized medical assessments.

  • Mental Health Services: Individual and group therapy, medication management, and alternative therapies.

  • Social Services: Assistance with housing, food, childcare, job training, and other basic needs.

  • Legal Support: Collaboration with lawyers and referrals for legal representation.

Eligibility Requirements:

  • Survivors must have been tortured outside of the United States by government actors or perpetrators not held accountable by the government.

Languages Supported:

  • Access to interpreters for most languages.

Location and Hours:

  • Location: Elmhurst Hospital Center, 79-01 Broadway, Elmhurst, NY 11373.

  • Hours: Monday to Friday, 9:00 AM to 5:00 PM.

Contact Information:

  • Phone: 718-334-6209

  • Email: info@libertascenter.net

Referral Process:

  • Referrals can be made through their website: or directly via their .

 
- [Free Youth Mentoring and Enrichment Programs](https://www.documented.info/:locale/services/8592):

Organization Overview

The Lower Eastside Girls Club is a nonprofit organization located in Manhattan’s Lower East Side. It provides free, year-round programs and mentoring for girls and gender-expansive youth, helping them build healthy, successful futures through art, science, wellness, and leadership development.

Services

Target Audience

Eligibility Requirements

Open to youth who identify as girls or gender-expansive. Some programs may require registration or application.

Supported Languages

Not specified, but services are inclusive and community-based.

Cost

All programs are free.

Referral Process

No formal referral required. Youth and families can apply directly through the website.

Location & Hours

Main Office: 402 East 8th Street, New York, NY 10009 Hours: Monday–Friday, 10 AM – 6 PM

Contact Info

Phone: (212) 982-1633 Website: Listed below

Website:

 
- [Community Support Services for Families and Children](https://www.documented.info/:locale/services/8595):

Organization Overview

Lutheran Social Services of New York (LSSNY), located in New York City, has been serving communities for over 125 years. Their mission is to transform lives by working with individuals, families, and leaders to address the root causes of poverty and social injustice.

 

Services

 

Target Audience

 

Eligibility Requirements

Eligibility varies by program. Contact LSSNY directly for specific criteria.

 

Supported Languages

Website offers multilingual access. Specific service languages not listed.

 

Cost

Cost varies by program. Some services may be free or subsidized.

 

Referral Process

Contact LSSNY for program-specific referral or enrollment procedures.

 

Location & Hours

475 Riverside Drive, Suite 1244 New York, NY 10115 Hours: Not specified

 

Contact Info

Phone: 212-870-1100 Website:

- [Housing Counseling and Energy Assistance](https://www.documented.info/:locale/services/8599):

Organization Overview

Margert Community Corporation is a nonprofit organization located in Far Rockaway, Queens. It provides housing counseling, energy affordability programs, and home repair services to low- and moderate-income households across South Queens and surrounding areas.

Services

Target Audience

Eligibility Requirements

Eligibility varies by program. Income requirements apply for most services.

Supported Languages

Not specified.

Cost

Most services are free or subsidized for eligible participants.

Referral Process

Client intake form required for housing services.

Location & Hours

325 Beach 37th Street, Far Rockaway, NY 11691 Phone: (718) 471-3724 Email: info@margert.org Hours not specified.

How to Contact Them & Contact Info

Website:

- [Free Food, Housing, and Crisis Support Services](https://www.documented.info/:locale/services/8600):

Organization Overview

Met Council is the largest Jewish nonprofit in America, based in New York City. It serves over 325,000 clients annually, helping low-income New Yorkers overcome poverty through food, housing, crisis intervention, and other support services.

 

Services

 

Target Audience

 

Eligibility Requirements

Eligibility varies by service. Many programs are open to all NYC residents in need.

 

Supported Languages

English. Specific language support is not listed, but services are inclusive and culturally sensitive.

 

Cost

All services are free.

 

Referral Process

No referral required. Clients can self-identify and request help directly.

 

Location & Hours

Main Office: 1 State Street Plaza, 24th Floor New York, NY 10004

Hours not listed; contact for details.

 

How to Contact Them

Phone: (212) 453-9500 Fax: (212) 453-9600 Email: info@metcouncil.org Website:

- [Free Academic Support & Family Empowerment](https://www.documented.info/:locale/services/8601):

Organization Overview

Masa is a nonprofit organization based in New York City that transforms communities through education and empowerment. It serves children, youth, and families—especially those of Mexican descent—by offering academic support, leadership development, and family advocacy programs.

Services

Target Audience

Eligibility Requirements

Open to all; programs are especially designed for underserved Latino communities

Supported Languages

English and Spanish

Cost

Services are free

Referral Process

No referral required; families and volunteers can contact directly

Location & Hours

New York City (specific address not listed) Hours not specified

How to Contact Them & Contact Info

Phone: (646) 481-5890 Email: info@masany.org Website:

- [Food Pantry and Soup Kitchen](https://www.documented.info/:locale/services/8602):
Masbia works to not only feed the hungry, but to provide free, wholesome and delicious meals for people in a restaurant -style environment, with volunteer waiters serving each person with respect and dignity.
 
Also active pantry with no ID required.
 
Warm meals:
Monday - Thursday 3PM-7PM
Pantry:
Friday 7AM-2PM
- [Food Pantry and Soup Kitchen](https://www.documented.info/:locale/services/8605):
Masbia works to not only feed the hungry, but to provide free, wholesome and delicious meals for people in a restaurant -style environment, with volunteer waiters serving each person with respect and dignity.
 
Also active pantry with no ID required.
 
Warm meals:
Monday - Thursday 3PM-7PM
Pantry:
Friday 7AM-2PM
- [Free Meals and Social Services](https://www.documented.info/:locale/services/8606):

Organization Overview Meatloaf Kitchen, operated by University Community Social Services, is a nonprofit located at 137 East 2nd Street in New York City. They provide free meals and social services to anyone in need, offering a welcoming and respectful environment.

Services

Target Audience

Eligibility Requirements

Supported Languages

Cost

Referral Process

Location & Hours

How to Contact Them & Contact Info

- [ Immigration Legal Services](https://www.documented.info/:locale/services/8610):

Organization Overview The Migrant Center at the Church of St. Francis of Assisi is located in Manhattan, New York City. Inspired by the Franciscan tradition, the center provides legal assistance and support to immigrants and migrants of all backgrounds, regardless of political or religious affiliation.

Services

Target Audience

Eligibility Requirements

Supported Languages

Cost

Referral Process

Location & Hours

How to Contact Them & Contact Info

- [Same-Day Psychiatric Urgent Care](https://www.documented.info/:locale/services/8611):

Organization Overview

Mindful Care is a mental health provider offering immediate psychiatric support for individuals facing emotional or psychological distress. With locations across New York and other states, their mission is to bridge the gap between emergency room visits and traditional therapy by providing accessible, compassionate care when it’s needed most.

 

Services

 

Target Audience

 

Eligibility Requirements

Open to adults. Pre-registration required via online form. Insurance verification is part of intake.

 

Supported Languages

Not specified. Services are available online and in-person.

 

Cost

Insurance accepted. Costs vary based on coverage. Contact Mindful Care for details.

 

Referral Process

Pre-register online. A care team member will follow up to schedule an assessment and match you with a provider.

 

Location & Hours

Multiple locations across New York and other states. Appointments available same-day or next-day. Virtual sessions offered.

 Contact Info

Phone: 516-505-7200 Website:

- [Free Emotional Support Services](https://www.documented.info/:locale/services/8613):

Mixteca Organization Inc. is a nonprofit based in Sunset Park, Brooklyn. It empowers Mexican and Latin-American immigrants in NYC through culturally sensitive services that support health, education, and emotional well-being.

Services

Target Audience

Eligibility Requirements No specific requirements listed; services are open to the Latinx immigrant community.

Supported Languages Spanish

Cost All services are free

Referral Process No formal process required; individuals can call to schedule services or ask about workshops.

Location & Hours 245 23rd Street, 2nd Floor, Brooklyn, NY 11215

How to Contact Them Phone: 718-965-4795

Website:

- [Multilingual Early Childhood Education](https://www.documented.info/:locale/services/8614):

Organization Overview

Morningside PlayCare is a private early childhood school located in Manhattan’s Upper West Side. It offers a play-based, nature-inspired curriculum focused on Mandarin and Spanish immersion for children ages 10 months to 7 years. The school emphasizes cultural diversity, language acquisition, and emotional resilience through yoga, science, and outdoor learning.

Services

Target Audience

Eligibility Requirements

Open to all families. Age-specific programs available.

Supported Languages

Cost

Fee-based tuition. Financial aid may be available.

Referral Process

No formal referral required. Families may apply directly through the website or attend an open house.

Location & Hours

Main Office: Upper West Side, Manhattan, NY Specific hours not listed; programs operate year-round

Contact Info

Phone: (212) 316-0313 Email: admissions@morningsideplaycare.com Website: Listed below

Website:

 

- [Low-Cost Mental Health Support](https://www.documented.info/:locale/services/8615):

Low-Cost Mental Health Support

Organization Overview

The MAS Brooklyn and Staten Island Social Services Department is part of the Muslim American Society of New York. Located at the MAS Youth Center, it was created to address mental health gaps in the Muslim community. The department offers affordable counseling, wellness education, and resources to normalize mental health conversations and support community well-being.

Services

Target Audience

Eligibility Requirements

Open to all; services are designed for the Muslim community but available to anyone.

Supported Languages

Primarily English

Cost

Services are low-cost and affordable

Referral Process

No referral required; individuals can contact the department directly

Location & Hours

MAS Youth Center (Brooklyn and Staten Island) Hours not specified

How to Contact Them & Contact Info

Website:

- [Job Support & Training](https://www.documented.info/:locale/services/8623):

New Immigrant Community Empowerment (NICE) is based in Jackson Heights, Queens. Its mission is to support immigrant workers—especially day laborers and low-wage earners—by promoting economic empowerment, education, and workplace rights.

Services

  • Job readiness training

  • Workforce development programs

  • Occupational safety and health training

  • English language classes

  • Know-your-rights workshops

  • Legal referrals

  • Leadership development

  • Community organizing opportunities

Target Audience

Immigrant workers, including day laborers, domestic workers, and other low-wage earners in New York City.

Eligibility Requirements

Open to immigrant workers. Specific eligibility may vary by program.

Supported Languages

English and Spanish

Cost

Services are generally free. Some programs may have eligibility requirements.

Referral Process

No formal referral required. Individuals can contact NICE directly or visit in person.

Location & Hours

Location: Bldg. A - 7121 Roosevelt Ave. Jackson Heights, NY 11372

Hours: Monday to Wednesday starting at 9 AM First come, first serve

How to Contact Them & Contact Info

Phone: (718) 205-3773

Email: info@nynice.org

Website:

- [Free Health Services for Uninsured Adults in the Bronx](https://www.documented.info/:locale/services/8626):

Organization Overview

The ECHO Free Clinic is a partnership between The Institute for Family Health and the Albert Einstein College of Medicine. Located in the South Bronx, it provides free, high-quality health care to uninsured adults. The clinic is supported by Robin Hood and staffed by medical students under supervision from licensed clinicians.


Services


Target Audience


Eligibility Requirements


Supported Languages


Cost


Referral Process


Location & Hours

Walton Family Health Center
- [Afterschool & Summer Enrichment Programs for NYC Students](https://www.documented.info/:locale/services/8627):

New York Edge is based in Woodside, Queens, and serves students across New York City. Its mission is to provide high-quality afterschool and summer programs that empower students academically, socially, and emotionally.

Services

Target Audience

K–12 students across New York City, especially those in underserved communities.

Eligibility Requirements

Open to NYC students; specific program eligibility may vary by site.

Supported Languages

Cost

Programs are typically free for eligible students through school partnerships and public funding.

Referral Process

Students are generally enrolled through their schools or designated program sites.

Location & Hours

Main Office: 58-12 Queens Boulevard, Suite 1 Woodside, NY 11377

Hours: Monday–Friday, 9:00 AM – 5:00 PM Program hours vary by site.

How to Contact Them

- [New York Free Mental Health Services](https://www.documented.info/:locale/services/8628):

Organization Overview

The New York State Office of Mental Health (OMH) is a state agency headquartered in Albany, NY. It provides mental health services, crisis support, and wellness resources to residents across New York State. OMH works with individuals, families, and providers to promote mental wellness and access to care.

Services

Target Audience

Eligibility Requirements

Services are available to all New York State residents. Some programs may have specific eligibility criteria.

Supported Languages

Cost

Most services are free. Some programs may involve insurance or Medicaid reimbursement.

Referral Process

No referral required for crisis services. Other programs may vary.

Location & Hours

Main Office: 44 Holland Avenue, Albany, NY 12229 Phone: 1-800-597-8481 Hours vary by program and location.

How to Contact Them & Contact Info

Website:

 

- [Free Civil Legal Services](https://www.documented.info/:locale/services/8629):

Organization Overview

New York Legal Assistance Group (NYLAG) is based in New York City and provides free civil legal services to individuals and families experiencing poverty or crisis. Their mission is to fight economic, racial, and social injustice through legal advocacy.

 

Services

 

Target Audience

 

Eligibility Requirements

Eligibility is based on income level and legal need. Intake guidelines must be followed to schedule an appointment.

 

 Supported Languages

Services are tailored to diverse communities. Specific languages are not listed.

 

 Cost

All services are free.

 

 Referral Process

In-office meetings are by appointment only. Follow intake guidelines to schedule.

 

 Location & Hours

Main Office: 100 Pearl Street, 19th Floor New York, NY 10004 Hours: By appointment only

 

 Contact Info

Phone: 212-613-5000 Email: info@nylag.org Website:

- [Community Grocery Pantry](https://www.documented.info/:locale/services/8631):

 

Organization Overview Next Step Community Church, located in Brooklyn, NY, offers food support to local residents through its Community Grocery Pantry. The church is committed to serving families in need and strengthening the community.

Services

Target Audience

Eligibility Requirements

Supported Languages

Cost

Referral Process

Location & Hours

How to Contact Them & Contact Info

- [Domestic Violence Support Services](https://www.documented.info/:locale/services/8633):

NMIC (Northern Manhattan Improvement Corporation) is a nonprofit based in New York City. It provides holistic services to residents of Northern Manhattan and the South and West Bronx, aiming to help individuals transition from crisis to self-sufficiency.

Services

  • Trauma-informed counseling and crisis intervention

  • Risk assessment and safety planning

  • Case management and advocacy

  • Support groups

  • Shelter placement and relocation assistance

  • Workshops on:

    • Financial literacy

    • Healing and wellness

    • Parenting

    • Stress reduction

    • Women’s health

  • Access to Family Law Services

  • Referrals to other NMIC wrap-around services

Target Audience

All New York City residents, with a focus on individuals in Northern Manhattan and the South and West Bronx who are survivors of intimate partner violence.

Eligibility Requirements

Survivors of intimate partner violence residing in New York City.

Supported Languages

English and Spanish

Cost

Services are free of charge.

Referral Process

No formal referral required. Individuals can contact NMIC directly via phone or email.

Location

45 Wadsworth Avenue New York, NY 10033

How to Contact Them

- [ Emotional and Advocacy Support](https://www.documented.info/:locale/services/8634):

 

Organization Overview

North Brooklyn Coalition Against Family Violence is based in Brooklyn, New York. The organization supports survivors of domestic violence and sexual assault by offering trauma-informed services and advocacy to help individuals rebuild their lives.

Services

Emotional Support

Advocacy

Target Audience

Survivors of domestic violence and sexual assault, especially those in North Brooklyn.

Eligibility Requirements

No insurance required for therapy. Services are available to all survivors regardless of immigration status or income level.

Supported Languages

English and Spanish

Cost

All services are free.

Referral Process

No formal referral required. Survivors can contact the organization directly.

Location & Hours

Office: Brooklyn, NY Hours: Monday–Friday, 10 AM–6 PM

How to Contact Them

Phone: (718) 302-4073 Email: help@northbrooklyncoalition.org (English), ayuda@northbrooklyncoalition.org (Spanish) Website:

- [Support for LGBTQ+ Survivors of Violence](https://www.documented.info/:locale/services/8638):

The NYC Anti-Violence Project (AVP), located in Manhattan, empowers LGBTQ+ and HIV-affected communities to end violence through advocacy, education, and survivor support.

Services

Target Audience LGBTQ+ individuals and people living with HIV who have experienced violence, harassment, or discrimination.

Eligibility Requirements Services are available to LGBTQ+ and HIV-affected individuals in NYC. No documentation or insurance required.

Supported Languages English and Spanish (bilingual hotline); additional language support may be available upon request.

Cost All services are free of charge.

Referral Process No referral required. Walk-ins accepted during designated hours or contact via hotline.

Location & Hours 116 Nassau Street, 3rd Floor New York, NY 10038

Walk-in hours: Tuesday–Thursday, 12:00 PM – 4:00 PM (Note: Walk-in hours may be subject to change due to availability or weather.)

How to Contact Them

Phone (Hotline): 212-714-1141

Phone (Office): 212-714-1184

Website: 

- [Free and Confidential Help for Survivors of Domestic and Gender-Based Violence](https://www.documented.info/:locale/services/8641):

Organization Overview

New York City Family Justice Centers (FJCs) provide free and confidential services to survivors of:

  • Domestic violence
  • Family violence
  • Elder abuse
  • Dating abuse
  • Stalking
  • Sexual violence
  • Human trafficking

FJCs are operated by the NYC Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) and are located in all five boroughs.


Services

  • Safety planning
  • Counseling and mental health support
  • Help with shelter, housing, and public benefits
  • Legal assistance (orders of protection, custody, immigration, housing)
  • Job training and education referrals
  • Childcare for children ages 3+ while receiving services
  • Crisis intervention and advocacy

Target Audience

  • Survivors of domestic and gender-based violence
  • All individuals regardless of age, gender identity, sexual orientation, immigration status, income, or language

Eligibility Requirements

  • No documentation required
  • Services are open to all NYC residents and those who feel safest accessing services in NYC

Supported Languages

  • Staff speak over 30 languages
  • Interpretation services available in 240+ languages

Cost

  • All services are free and confidential

Referral Process / How to Get Help

  • No appointment needed
  • Walk in or call your borough’s FJC
  • Call 311 or the NYC Domestic Violence Hotline: 1-800-621-HOPE (4673)
  • TTY: 866-604-5350

Location & Hours

- [Help for Undocumented Youth](https://www.documented.info/:locale/services/8655):

Organization Overview

The New York State Youth Leadership Council (NYSYLC) is the first undocumented youth-led organization in New York. It empowers immigrant youth through leadership development, grassroots organizing, educational advancement, and self-expression. NYSYLC provides tools and space for undocumented youth to organize and create change in their communities.


Services

  • Workshops for Undocumented Youth Without Working Papers
    • Time management skills
    • Making income
    • Working while attending school
    • Personal finance and budgeting
    • Life after graduation
  • Organizing and Advocacy Training
  • College Access Information
  • Educator Collective
    • Support for immigrant students
    • Professional development workshops (DOE vendor)

Target Audience

  • Undocumented immigrant youth
  • Ages 14–30
  • Residents of New York City

Eligibility Requirements

  • Must be between ages 14–30
  • Must reside in NYC
  • No documentation required

Supported Languages

  • English
  • Spanish

Cost

  • All services are free

Referral Process / How to Contact

  • - [Support Services for Bronx Residents in Need](https://www.documented.info/:locale/services/8663):

    Organization Overview

    Part of the Solution (POTS) is a nonprofit organization located in the Bronx, New York. It provides a wide range of services to individuals and families facing poverty and homelessness. POTS aims to help clients move from crisis to stability and ultimately self-sufficiency.


    Services

    • Food Programs
      • Daily hot meals
      • Food pantry
    • Social Services
      • Case management
      • Benefits assistance (SNAP, Medicaid, etc.)
      • Legal services
    • Health Services
      • Medical and dental care
      • Mental health referrals
    • Housing Support
      • Eviction prevention
      • Rental assistance
      • Help finding permanent housing
    • Employment & Education
      • Job readiness training
      • Resume and interview support
      • Adult education referrals
    • Clothing & Hygiene
      • Showers and haircuts
      • Clothing closet

    Target Audience

    • Low-income individuals and families
    • Bronx residents experiencing homelessness or housing insecurity
    • People in need of food, health, or legal support

    Eligibility Requirements

    • Services are open to all in need
    • Some programs may require documentation or appointments

    Supported Languages

    • English
    • Spanish
    • Additional language support may be available

    Cost

    • All services are free

    Referral Process

    • Walk-ins welcome for many services
    • Appointments recommended for legal, housing, and case management services
    • Referrals accepted from community organizations

    Location & Hours

    Main Office:
    2759 Webster Avenue, Bronx, NY 10458

    Hours:
    Monday–Friday, 8:00 AM – 4:00 PM
    (Some services may have extended hours)


    Contact Info

    - [Youth Development Programs ](https://www.documented.info/:locale/services/8666):

    Organization Overview

    The Police Athletic League (PAL) of New York City is a nonprofit organization dedicated to serving children and teens throughout NYC. Founded in partnership with the NYPD, PAL provides safe, structured, and enriching programs that promote academic success, leadership, and physical well-being.


    Services

    • Afterschool Programs
      • Homework help
      • Arts and crafts
      • STEM and literacy activities
    • Summer Day Camps
      • Sports and recreation
      • Field trips
      • Enrichment workshops
    • Teen Programs
      • College and career readiness
      • Leadership development
      • Youth employment opportunities
    • Sports Leagues
      • Basketball, baseball, and other team sports
    • Community Centers
      • Safe spaces for youth engagement and mentorship

    Target Audience

    • Children and youth ages 5–21
    • Primarily serving low-income communities across NYC

    Eligibility Requirements

    • Must reside in NYC
    • Age and program-specific requirements may apply
    • Registration required for most programs

    Supported Languages

    • English
    • Spanish (varies by site)
    • Additional language support may be available at select centers

    Cost

    • Most programs are free or low-cost
    • Some summer programs may have nominal fees

    Referral Process

    • No formal referral needed
    • Families can register directly through PAL centers or online

    Location & Hours

    PAL operates multiple centers across NYC boroughs.
    Hours vary by program and season (afterschool, summer, etc.)

    To find a center near you, visit: www.palnyc.org


    Contact Info

    - [ Supportive Services for Staten Island Residents in Need](https://www.documented.info/:locale/services/8671):

    Organization Overview

    Project Hospitality is a nonprofit organization based in Staten Island, New York. It provides emergency, transitional, and long-term services to individuals and families experiencing homelessness, hunger, and other crises. Their mission is to serve the most vulnerable with compassion and dignity, promoting self-sufficiency and community wellness.


    Services

    • Homeless Services
      • Emergency shelters
      • Transitional housing
      • Permanent supportive housing
    • Food Assistance
      • Soup kitchen
      • Food pantry
      • Mobile food distribution
    • Health Services
      • HIV/AIDS support
      • Mental health counseling
      • Substance use treatment
    • Youth & Family Services
      • After-school programs
      • Family support and case management
    • Immigrant & Refugee Support
      • Legal referrals
      • Language access
      • Community integration
    • Community Outreach & Advocacy
      • Street outreach
      • Crisis intervention
      • Public education and policy advocacy

    Target Audience

    • Individuals and families experiencing homelessness
    • Low-income residents of Staten Island
    • Immigrants and refugees
    • People living with HIV/AIDS or substance use disorders
    • Youth and families in crisis

    Eligibility Requirements

    • Varies by program
    • Many services are open to all Staten Island residents in need
    • Some programs may require referrals or documentation

    Supported Languages

    • English
    • Spanish
    • Additional language support available through interpreters and partner agencies

    Cost

    • Most services are free or low-cost
    • No one is turned away due to inability to pay

    Referral Process

    • Walk-ins accepted for many services
    • Referrals from city agencies (e.g., DHS, HRA) for housing and health programs
    • Contact specific programs for intake procedures

    Location & Hours

    Main Office:
    100 Park Avenue, Staten Island, NY 10302

    Hours:
    Monday–Friday, 9:00 AM – 5:00 PM
    (Some services operate evenings and weekends)


    Contact Info

    - [Legal Immigration Services](https://www.documented.info/:locale/services/8672):

    Project Rousseau is a nonprofit based in New York City. Its mission is to empower underserved youth and migrant families by addressing immediate needs and providing long-term support. The organization offers legal services to help individuals navigate the U.S. immigration system.

    Legal Services

    • Full-scope immigration legal representation

    • Legal screenings with attorneys or DOJ-accredited representatives

    • Defensive and affirmative asylum applications

    • Special Immigrant Juvenile Status (SIJS) petitions

    • U-Visa applications

    • Change-of-address form assistance

    • Asylum information sessions

    • Translation and interpretation services

    • Partnerships with law firms and law schools for pro bono support

    Legal Services

    • Migrant families and asylum seekers

    • Underserved youth and students in NYC public schools

    • Individuals from immigrant backgrounds

    Legal Services

    • Services are prioritized for individuals with strong immigration relief claims

    • Focus on new arrivals and underserved populations in New York City

    Legal Services

    • Spanish

    • French

    • Dari

    • Fulani

    • Russian

    Legal Services

    • Services are offered at no cost to eligible individuals through pro bono legal support

    Legal Services

    • No formal referral process required; individuals can contact the organization directly

    Legal Services

    • Based in New York City

    • Specific office address and hours not publicly listed

    Legal Services

    • Phone and email not listed

    • Website:

     



    - [Child Care Assistance for Immigrant Families](https://www.documented.info/:locale/services/8673):

    Organization Overview

    Promise NYC is a program operated by NMIC (Northern Manhattan Improvement Corporation) and funded by New York City. It provides financial support for child care to immigrant families who are ineligible for federally subsidized child care due to their immigration status. NMIC is based in Upper Manhattan and serves families across New York City.


    Services

    • Child Care Funding
      • Covers the cost of child care at a provider of the family's choice
      • Available for children ages 6 months to 13 years
      • Designed for families who are ineligible for federally funded subsidized child care

    Target Audience

    • Immigrant families living in New York City
    • Children ages 6 months to 13 years
    • Families ineligible for federally subsidized child care

    Eligibility Requirements

    • Must reside in New York City
    • Children must be between 6 months and 13 years old
    • Household income must be below 300% of the Federal Poverty Level, which means:
      • Household of 2: under $4,578/month ($54,930/year)
      • Household of 3: under $5,758/month ($69,090/year)
      • Household of 4: under $6,938/month ($83,250/year)
      • Household of 5: under $8,118/month ($97,410/year)
      • Income limits increase for larger families

    Supported Languages

    • English
    • Spanish (Se habla español)

    Cost

    Services are free for eligible families. The program fully covers child care costs.


    Referral Process

    • Families must join the Promise NYC waitlist
    • Call (929) 415-3999 on Tuesdays between 10 AM – 12 PM
    • Or email: promisenyc@nmic.org

    Location & Hours

    NMIC Headquarters
    45 Wadsworth Avenue
    New York, NY 10033

    Waitlist calls accepted:
    Tuesdays, 10 AM – 12 PM


    Contact Info

    - [Adult Services, Education, & Career Training ](https://www.documented.info/:locale/services/8675):

    Organization Overview

    Queens Community House (QCH) is a multi-service organization based in Queens, New York. Through its Immigrant Services programs, QCH supports immigrant families and individuals by offering free legal, educational, and case management services. Their mission is to help immigrants integrate into the community and access essential resources for a stable and empowered life.


    Services

    Adult Services

    • English for Speakers of Other Languages (ESOL)

      • Free intensive English classes for adults
      • Focus on grammar, life skills, and technology
      • Day and evening classes available
      • Helps adults function better as parents, workers, job seekers, and future voters
      • Contact: EnglishSchool@qchnyc.org
    • English2Work Program

      • Tailored for adults seeking employment or career advancement
      • Builds language and professional skills

    Immigrant Legal Services

    • Immigration and Citizenship Assistance
      • Help with citizenship applications, DACA, and other legal residency needs
      • Available Wednesdays and Thursdays only
      • Services provided in Spanish

    Family Case Management

    • Comprehensive Immigration Services (CIS)
      • Case management for immigrant families with limited English proficiency
      • Assistance navigating housing, healthcare, education, and other systems
      • Services provided in Spanish

    Target Audience

    • Immigrant adults and families
    • Individuals with limited English proficiency
    • Low-income residents of Queens seeking legal status or citizenship

    Eligibility Requirements

    • Open to immigrant families and individuals residing in Queens
    • No formal referral required; contact programs directly

    Supported Languages

    • English
    • Spanish (Se habla español)

    Cost

    All services listed are free


    Referral Process

    No formal referral needed. Clients may contact the program directly via email or attend during service hours.


    Location & Hours

    Queens Community House operates multiple service centers across Queens. Specific hours for Immigrant Services are:

    • Immigration and Citizenship Services:
      Wednesdays & Thursdays only

    • ESOL and English2Work Classes:
      Day and evening classes available (exact times vary)


    Contact Info

    - [Queens Public Library](https://www.documented.info/:locale/services/8677):

    Organization Overview
    Queens Public Library (QPL) is a nonprofit organization serving the borough of Queens, New York. With 66 locations, QPL offers access to books, technology, and educational programs to one of the most diverse communities in the U.S.

    Services

    • Arts & Culture: Concerts, writing workshops, and performances
    • Community Outreach: Services in shelters, hospitals, schools, and more
    • Adult Learning: ESOL, Adult Basic Education, High School Equivalency
    • Children’s Programs: Storytime, early literacy, school-age activities
    • New Americans Program: Cultural celebrations and U.S. life orientation
    • Older Adults: Mail-A-Book, Creative Aging courses
    • Teen Programs: College prep, podcasting, leadership workshops
    • Health & Wellness: Fitness classes, health education
    • Job & Business Help: Career training, entrepreneurship support
    • Technology Training: Digital literacy, certifications, tech help
    • Events: Author talks, book clubs, cultural celebrations

    Target Audience

    • Children and families
    • Teens and young adults
    • Immigrants and newcomers
    • Older adults
    • Job seekers and entrepreneurs
    • General public

    Eligibility Requirements
    Most services are open to the public. Some programs (e.g., GED classes) may require registration or age eligibility.

    Supported Languages
    Services are available in multiple languages, including English, Spanish, Chinese, Korean, and others depending on location.

    Cost
    Most services are free. Some specialized programs may have eligibility requirements.

    Referral Process
    No formal referral needed for most services. Some programs require registration or pre-testing.

    How to Contact Them
    Phone: (718) 990-0700
    Website: www.queenslibrary.org

    Location & Hours

    Queens Public Library Locations

    • Arverne – 312 Beach 54 Street, Arverne, NY 11692
    • Astoria – 14-01 Astoria Boulevard, Astoria, NY 11102
    • Auburndale – 25-55 Francis Lewis Boulevard, Flushing, NY 11358
    • Baisley Park – 117-11 Sutphin Boulevard, Jamaica, NY 11436
    • Bay Terrace – 18-36 Bell Boulevard, Bayside, NY 11360
    • Bayside – 214-20 Northern Boulevard, Bayside, NY 11361
    • Bellerose – 250-06 Hillside Avenue, Bellerose, NY 11426
    • Breezy Point Mobile Library – 17 West Market Street, Breezy Point, NY 11697
    • Briarwood – 85-12 Main Street, Briarwood, NY 11435
    • Broad Channel – 16-26 Cross Bay Boulevard, Broad Channel, NY 11693
    • Broadway – 40-20 Broadway, Astoria, NY 11103
    • Cambria Heights – 218-13 Linden Boulevard, Cambria Heights, NY 11411
    • Central Library – 89-11 Merrick Boulevard, Jamaica, NY 11432
    • Corona – 38-23 104 Street, Corona, NY 11368
    • Court Square (Future Home) – 22-44 Jackson Avenue, Long Island City, NY 11101
    • Douglaston/Little Neck – 249-01 Northern Boulevard, Little Neck, NY 11363
    • East Elmhurst – 95-06 Astoria Boulevard, East Elmhurst, NY 11369
    • East Flushing – 196-36 Northern Boulevard, Flushing, NY 11358
    • Elmhurst – 86-07 Broadway, Elmhurst, NY 11373
    • Far Rockaway – 1637 Central Avenue, Far Rockaway, NY 11691
    • Far Rockaway Teen Library – 2002 Cornaga Avenue, Far Rockaway, NY 11691
    • Flushing – 41-17 Main Street, Flushing, NY 11355
    • Forest Hills – 108-19 71 Avenue, Forest Hills, NY 11375
    • Fresh Meadows – 193-20 Horace Harding Expressway, Fresh Meadows, NY 11365
    • Glen Oaks – 256-04 Union Turnpike, Glen Oaks, NY 11004
    • Glendale – 78-60 73 Place, Glendale, NY 11385
    • Hillcrest – 187-05 Union Turnpike, Flushing, NY 11366
    • Hollis – 202-05 Hillside Avenue, Hollis, NY 11423
    • Howard Beach – 92-06 156 Avenue, Howard Beach, NY 11414
    • Hunters Point – 47-40 Center Boulevard, Long Island City, NY 11109
    • Jackson Heights – 35-51 81 Street, Jackson Heights, NY 11372
    • Kew Gardens Hills – 72-33 Vleigh Place, Flushing, NY 11367
    • Langston Hughes – 100-01 Northern Boulevard, Corona, NY 11368
    • Laurelton – 134-26 225 Street, Laurelton, NY 11413
    • Lefferts – 103-34 Lefferts Boulevard, Richmond Hill, NY 11419
    • Lefrak City – 98-30 57 Avenue, Corona, NY 11368
    • Long Island City – 37-44 21 Street, Long Island City, NY 11101
    • Maspeth – 69-70 Grand Avenue, Maspeth, NY 11378
    • McGoldrick – 155-06 Roosevelt Avenue, Flushing, NY 11354
    • Middle Village – 72-31 Metropolitan Avenue, Middle Village, NY 11379
    • Mitchell-Linden – 31-32 Union Street, Flushing, NY 11354
    • North Forest Park – 98-27 Metropolitan Avenue, Forest Hills, NY 11375
    • North Hills – 57-04 Marathon Parkway, Little Neck, NY 11362
    • Ozone Park – 92-24 Rockaway Boulevard, Ozone Park, NY 11417
    • Peninsula – 92-25 Rockaway Beach Boulevard, Rockaway Beach, NY 11693
    • Pomonok – 158-21 Jewel Avenue, Flushing, NY 11365
    • Poppenhusen – 121-23 14 Avenue, College Point, NY 11356
    • Queens Village – 94-11 217 Street, Queens Village, NY 11428
    • Queensboro Hill – 60-05 Main Street, Flushing, NY 11355
    • Queensbridge – 10-43 41 Avenue, Long Island City, NY 11101
    • Ravenswood – 35-32 21 Street, Long Island City, NY 11106
    • Rego Park – 91-41 63 Drive, Rego Park, NY 11374
    • Richmond Hill – 118-14 Hillside Avenue, Richmond Hill, NY 11418
    • Ridgewood – 20-12 Madison Street, Ridgewood, NY 11385
    • Rochdale Village – 169-09 137 Avenue, Jamaica, NY 11434
    • Rosedale – 144-20 243 Street, Rosedale, NY 11422
    • Seaside – 116-15 Rockaway Beach Boulevard, Rockaway Park, NY 11694
    • South Hollis – 204-01 Hollis Avenue, South Hollis, NY 11412
    • South Jamaica – 108-41 Guy R. Brewer Boulevard, Jamaica, NY 11433
    • South Ozone Park – 128-16 Rockaway Boulevard, South Ozone Park, NY 11420
    • St. Albans – 191-05 Linden Boulevard, St. Albans, NY 11412
    • Steinway – 21-45 31 Street, Astoria, NY 11105
    • Sunnyside – 43-06 Greenpoint Avenue, Long Island City, NY 11104
    • Whitestone – 151-10 14 Road, Whitestone, NY 11357
    • Windsor Park – 79-50 Bell Boulevard, Hollis Hills, NY 11364
    • Woodhaven – 85-41 Forest Parkway, Woodhaven, NY 11421
    • Woodside – 54-22 Skillman Avenue, Woodside, NY 11377
    - [Legal Help for LGBTQ+ Immigrants](https://www.documented.info/:locale/services/8678):

    Organization Overview

    UnLocal is a nonprofit based in New York City that provides legal services to immigrant communities. Their mission is to support and empower immigrants through culturally responsive legal representation and education.


    Services

    • Free legal representation for:
      • Legal name changes
      • Gender marker changes
      • Affirmative and defensive immigration cases
    • Referrals to social service organizations
    • Community-based education and engagement
    • Support connecting clients to:
      • Health care
      • Housing
      • Therapy
      • Transitioning support

    Target Audience

    • LGBTQIA+ immigrants, especially:
      • Black and brown immigrants
      • Transgender, gender non-conforming (TGNC) individuals
      • Immigrants fleeing violence, abuse, or trafficking

    Supported Languages

    • English
    • Spanish (based on broader UnLocal services; others may be available upon request)

    Cost

    • Services are free

    Location & Hours

    Address:
    45 W 29th St, Room 203, New York, NY 10001

    Hours:
    Monday–Friday: 10:00 AM – 6:00 PM


    Contact Info

    Phone: (646) 216-8210
    Email: info@unlocal.org
    Website: www.unlocal.org/queer-immigrant-justice-project

    - [Emergency Legal Assistance for Detained Immigrants](https://www.documented.info/:locale/services/8679):
    The Rapid Response Legal Collaborative (RRLC) provides free legal assistance to those detained or at imminent risk of detention and deportation in New York City. Funded by the Mayor’s Office of Immigrant Affairs (MOIA) and the New York State Office for New Americans (ONA).
    Submit online referral form, no guarantees of placement:

    Rapid Response Legal Collaborative - Referral Form

    Services

    • Legal Assistance for Detained Immigrants
    • Advocacy
    • Representation in Fast-Track Removal Cases

    Target Audience

    • New York City residents at risk of detention/deportation
    • Individuals with removal orders, ICE check-ins, or detained by ICE without a stay of removal
    • No conviction of serious or violent felony offenses

    Supported Languages

    Specific language offerings were not mentioned, but services are tailored to diverse communities.

    Cost

    Services are free.

    Referral Process

    Appointments must be made in advance.
    Fill out their intake form. - Rapid Response Legal Collaborative - Referral Form

    Location & Hours

    Hours: Not specified

    - [Assistance for Asylum Seekers](https://www.documented.info/:locale/services/8680):

    Organization Overview: Rauschenbusch Metro Ministries (RMM) is located at 410 West 40th Street, New York, NY 10018. RMM seeks to encourage the social, educational, spiritual, and economic growth of the Hell’s Kitchen community. Their mission is to offer hope and renewal to those trapped by an uncaring system and to fight personal and systematic injustices which sow despair


    Services:
    • Asylum Seeker Program: Legal clinic, IDs, general social services, and referrals (school enrollment, health, etc.). Available every Wednesday and Thursday from 9:30 AM to 2:30 PM.

    Target Audience: Asylum seekers and other individuals in need of legal and social services.

    Supported Languages: English, Spanish

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 410 West 40th Street, New York, NY 10018
    • Operational Hours: Monday to Thursday: 10:00 AM - 5:00 PM, Friday: 10:00 AM - 2:00 PM

    Contact Info:

    - [Free Clothing for Families](https://www.documented.info/:locale/services/8683):

    Services:

    • ReLoved Boutique: In-house free clothing store allowing 5 items per family.
      • Additional Items: Food staples, diapers, and formula.

    Target Audience: Families in need of clothing and essential items.

    Eligibility Requirements: No criteria, all services are open to everyone in the community.

    Supported Languages: English, Spanish, Chinese

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 197 East Broadway, New York, NY 10002
    • Operational Hours: Monday to Thursday: 6:30 AM - 9:00 PM, Friday: 6:30 AM - 7:00 PM, Saturday and Sunday: 9:00 AM - 6:00 PM

    Contact Info:

    • Phone: (646) 395-4280
    • Website: Manny Cantor Center

    Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City

    - [Free Vocational Training for At-Risk Youth](https://www.documented.info/:locale/services/8684):

    Title: Free Vocational Training for At-Risk Youth

    Organization Overview: Renaissance Technical Institute (RTI) is a New York-based nonprofit organization located at 173 East 112th Street, New York, NY 10029. RTI is dedicated to empowering and transforming the lives of adults (17 years and older), immigrants, and underserved communities by providing free vocational education and training that lead to careers in various trades 

    Services:
    • Vocational Training: Free programs to prepare students for careers as electricians, plumbers, carpenters, IT support, optometric technicians, and more.
    • Job Placement: Assistance with obtaining industry certifications, apprenticeships, and job placements.
    • Community Support: Initiatives to prevent youth incarceration, school failure, and decrease unemployment in low-income communities.

    Target Audience: Adults (17 years and older), immigrants, and underserved communities, particularly those at risk of crime and gang involvement.

    Supported Languages: English, Spanish

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 173 East 112th Street, New York, NY 10029
    • Operational Hours: Monday to Thursday: 10:00 AM - 9:00 PM 

    Contact Info:

    - [Free Training Programs for Restaurant Staff](https://www.documented.info/:locale/services/8685):

    Organization Overview: Restaurant Opportunities Centers (ROC) United is a national nonprofit organization dedicated to improving the lives of restaurant workers. Located at 275 7th Avenue, Suite 1504, New York, NY 10001, ROC United focuses on workplace justice campaigns, policy work, and workforce development to ensure restaurant workers can live humane, happy, and thriving lives 

    Services:

    • Workforce Development: Free classes to help restaurant workers learn their labor rights, advance in the industry, or enter for the first time.
    • Policy & Research: Conducting studies on restaurant workers' conditions to create policies that alleviate their struggles.
    • Direct Action: Organizing rallies, advising on unionization, and supporting legislation for better working conditions.

    Target Audience: Restaurant workers across New York State, including those seeking to learn their labor rights, advance in the industry, or enter the restaurant workforce.

    Supported Languages: English, Spanish, Haitian Creole, French

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 275 7th Avenue, Suite 1504, New York, NY 10001
    • Operational Hours: Monday to Saturday: 11:00 AM - 11:00 PM, Sunday: 11:00 AM - 10:00 PM 

    Contact Info:

    - [Survivors of Trafficking](https://www.documented.info/:locale/services/8686):

    Support for Survivors of Trafficking

    Organization Overview Restore NYC is a nonprofit organization based in New York City that provides comprehensive services to support survivors of trafficking. Their mission is to empower survivors by offering counseling, economic empowerment programs, and safe housing.

    Services

    • Counseling:

      • Individual counseling is a 12-week program available in English, Spanish, and Mandarin. Limited availability for Spanish and Mandarin speakers. A language line is used for speakers of other languages.

      • Survivors requiring additional counseling are referred externally for more intensive care.

      • Support groups are currently at capacity for English speakers. Future cycles aim to include both English and Spanish-speaking groups.

      • Psychiatric care is not offered.

    • Economic Empowerment:

      • Resume assistance and interview preparation for survivors with work authorization.

      • Entrepreneurship program for survivors interested in starting their own business. Work authorization is not required. Participants can present their business pitch at the end of the program and may receive investment funding.

    • Emergency Housing:

      • Safe housing options for survivors in urgent need.

    Target Audience Survivors of trafficking in New York City and surrounding areas.

    Supported Languages English, Spanish, Mandarin, and other languages via language line.

    Cost Most services are free of charge.

    Location & Hours

    • Main Office: P.O. Box 1804, New York, NY 10156

    • Hours: Vary by program; visit their website for details.

    Contact Info

    • Phone: (212) 840-8484

    • Email: info@restorenyc.org

    • Website:

    - [Asylum Application Tutorials and Assistance](https://www.documented.info/:locale/services/8687):
    Provide live tutorials through zoom for both asylum applications and work permits. Also hold weekly virtual legal consultation sessions.
     

    Services

    • Work Permit Class: A tutorial on how to fill out the work permit application online.

      • Schedule: Third Monday of every month, 12:00 PM – 1:00 PM (NYC Time) on Zoom.

        • Register Here: Link
    • Asylum Application Class: A tutorial on completing the I-589 asylum application form.

      • Schedule: Last Monday of every month, 12:00 PM – 1:00 PM (NYC Time) on Zoom.

    Target Audience Asylum seekers in New York City and surrounding areas.

    Supported Languages English, French, Spanish, and Russian.

    Cost Most services are free of charge.

    Location & Hours

    • Location: Online via Zoom.

    • Hours: As per the monthly schedule listed above.

    Contact Info

    • Email: info@rifnyc.org

    • Website:

    - [Asylum Support](https://www.documented.info/:locale/services/8688):

    RIF Asylum Support

    Organization Overview RIF NYC is a nonprofit organization based in New York City that provides resources and services to support asylum seekers. Their mission is to empower individuals navigating the asylum process by offering legal guidance, emotional support, and educational programs.

    Services

    • Legal Resources: Weekly asylum legal consultations, monthly in-person meetings, and guidance on asylum applications, work permits, and change of address forms.

    • Educational Programs: Classes on completing asylum applications and work permits, as well as workshops on immigration policies.

    • Emotional Support: Weekly support groups led by licensed professionals to help asylum seekers cope with challenges and celebrate successes.

    Target Audience Asylum seekers in New York City and surrounding areas.

    Supported Languages English, French, Spanish, and Russian.

    Cost Most services are free of charge.

    Location & Hours

    • Main Office: 69 Mercer St, New York, NY 10012

    • Hours: Vary by program; visit their website for details.

    Contact Info

    • Email: info@rifnyc.org

    • Website:

    - [Case Management for Immigrants](https://www.documented.info/:locale/services/8689):

    Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement

    What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.

    - [English Classes](https://www.documented.info/:locale/services/8691):

    R

    Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement

    What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.

    Services Offered:

    • English Classes: Jacob A. Riis Neighborhood Settlement offers free English for Speakers of Other Languages (ESOL) classes to help immigrants improve their English skills for reading, writing, and daily communication. Classes are available at beginner, intermediate, and advanced levels.

      • Morning Classes: Location: 10-25 41st Ave, Long Island City, NY 11101 Time: 9:00 AM – 12:00 PM (Tuesday, Wednesday, Thursday)

      • Evening Classes: Location: 31-51 21st St, Astoria, NY 11106 Time: 6:00 PM – 9:00 PM (Tuesday & Thursday)

      • Saturday Classes: Location: 10-25 41st Ave, Long Island City, NY 11101 Time: 9:30 AM – 4:00 PM (Saturdays)

    - [Community Programs in Bushwick](https://www.documented.info/:locale/services/8692):

    Empowering Communities to Thrive - RiseBoro Community Partnership

    What They Do: RiseBoro Community Partnership is a nonprofit organization based in Brooklyn, New York. Their mission is to empower communities to thrive by addressing housing, health, education, and economic challenges. Through holistic and innovative programs, they serve individuals and families of all ages and backgrounds.

    Services Offered:

    • Housing Services: Affordable housing development and property management, on-site supportive services for seniors, veterans, and families exiting the NYC shelter system, and homelessness prevention programs such as rental assistance and tenant mediation.

    • Health Services: Nutrition programs and food pantries, as well as health management and wellness initiatives for seniors.

    • Youth Development: Programs aimed at fostering skills, talents, and mentorship opportunities for local youth.

    • Economic Empowerment: Workforce development, financial literacy programs, and employment support.

    Eligibility Requirements: Services are primarily geared towards low- to moderate-income families, seniors, veterans, individuals experiencing homelessness, and other vulnerable populations in Brooklyn and surrounding areas.

    Languages Supported: English and Spanish.

    Location and Hours:

    • Main Office: 217 Wyckoff Ave, Brooklyn, NY 11237

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Phone: (718) 366-3800

    • Website:

    Cost: Many services are free or subsidized, depending on eligibility.

    Additional Notes: RiseBoro collaborates with community organizations and government agencies to advocate for systemic change. They focus on sustainability and energy efficiency in their housing projects while providing holistic support to empower individuals and families.

    - [Safe Space for Homeless Youth](https://www.documented.info/:locale/services/8694):

    Support and Resources for At-Risk Youth - Rising Ground

    What They Do: Rising Ground is a nonprofit organization based in New York City that provides comprehensive support and resources for runaway, homeless, and at-risk youth. Their mission is to empower young people by addressing their immediate needs and helping them build stable, successful futures.

    Facilities:

    • Cafe Lounge: Breakfast served from 9:30 AM to 11:00 AM.

    • Clothing & Donation Rack: Access to donated clothing and essentials.

    • Television & Gaming Area: Recreational space for relaxation and entertainment.

    • Computer Room: Equipped for educational and professional use.

    • Counseling Room: Private space for mental health and crisis counseling.

    • Recording Studio: Creative outlet for music and audio projects.

    • Free Monthly HIV/STI Screenings: Health services available to all youth.

    Services Offered:

    • Case Management: Support for runaway, homeless, and at-risk youth.

    • Crisis Counseling: Immediate emotional support during crises.

    • Mental Health Services: Counseling and therapy tailored to youth needs.

    • Referrals: Connections to substance abuse and medical programs.

    • Educational Assistance: Help with GED, vocational programs, and tutoring.

    • Life Skills Support: Assistance with medical insurance, identification, employment, and permanent housing.

    Eligibility Requirements:

    • Open to youth ages 14–24.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Location: 151 Lawrence Street, Brooklyn, NY 11201.

    • Hours: Walk-ins welcome during operating hours; visit their for details.

    Contact Information:

    • Phone: (212) 437-3500.

    • Website: .

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Rising Ground collaborates with community organizations to provide holistic support for youth.

    • Their programs are designed to foster independence, resilience, and personal growth.

    - [Early Childhood Support](https://www.documented.info/:locale/services/8695):

    Supporting Families During Early Childhood - Room to Grow

    What They Do: Room to Grow is a nonprofit organization dedicated to supporting families during their child’s critical first three years of life. Their mission is to promote equity and opportunity by equipping parents and caregivers with resources, knowledge, and strategies to help children thrive from the start.

    Services Offered:

    • Parent Coaching: Personalized guidance to navigate early parenthood and promote child development.

    • Baby and Toddler Essentials: Free clothes, books, toys, and other items for children.

    • Community Connections: Referrals to local organizations and resources to expand support networks.

    Eligibility Requirements:

    • Expecting families and families with children under the age of three.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Family Centers: Located in Boston and New York City.

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Boston Office: (617) 859-4545 | Email: infoboston@roomtogrow.org

    • New York Office: (212) 620-7800 | Email: infony@roomtogrow.org

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Families meet with program staff every three months for three years, starting in the third trimester of pregnancy.

    • Room to Grow accepts donations of baby and toddler items to support families in need.

     
    - [LGBTQ+ Support & Navigation for Russian-Speaking Communities](https://www.documented.info/:locale/services/8697):

    LGBTQ+ Support & Navigation for Russian-Speaking Communities

    Organization Name: QARAVAN (formerly RUSA LGBTQ+)


    Organization Overview

    QARAVAN, formerly known as RUSA LGBTQ+, is a New York City-based nonprofit organization serving LGBTQ+ individuals from Eurasian backgrounds, including Russian-speaking immigrants. The organization offers culturally sensitive support, community events, and health navigation services in partnership with NYU Langone. QARAVAN also facilitates support groups that address the unique challenges of immigration, language, and cultural identity.


    Services Offered

    • LGBTQ+ service navigation and referrals
    • Community and social events
    • Health insurance application assistance
    • Doctor appointment scheduling
    • HIV care referrals and accompaniment
    • Support groups for Russian-speaking LGBTQ+ individuals

    Target Audience

    LGBTQ+ individuals from Russian-speaking and Eurasian communities, including immigrants and people with intersectional identities


    Supported Languages

    English, Russian, Ukrainian, Uzbek, Kazakh, Tajik


    Cost

    Free


    Location & Hours

    In-Person: 130 W 30th Street, New York, NY 10001
    Virtual: Services also available online
    Hours: Vary by program


    Contact Info

    Referral Process: Fill out the form on the website
    Website: www.qaravan.org

    - [Providing Home Essentials for Refugees - Ruth's Refuge](https://www.documented.info/:locale/services/8698):

    Providing Home Essentials for Refugees - Ruth's Refuge

    What They Do: Ruth's Refuge is a nonprofit organization based in Brooklyn, NY, dedicated to supporting refugees and asylum seekers as they rebuild their lives. Their mission is to provide furniture and home essentials to create welcoming and functional living spaces for families and individuals.

    Services Offered:

    • Furniture Donations: Providing quality furniture and household goods to refugees and asylum seekers.

    • Home Essentials: Supplying items like dishware, linens, and appliances to furnish homes.

    • Volunteer Support: Volunteers assist with moving, assembling furniture, and delivering items.

    Eligibility Requirements:

    • Services are available to refugees and asylum seekers in New York City.

    Languages Supported:

    • English

    Location and Hours:

    • Location: 130 Fenimore Street, #3i, Brooklyn, NY 11225

    • Hours: Vary; visit their for details.

    Contact Information:

    • Email: info@ruthsrefuge.org

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Ruth's Refuge collaborates with local resettlement agencies to ensure families receive the support they need.

    • Donations of furniture and household items are accepted, with guidelines available on their .

    - [Counseling Center for Survivors of Trafficking](https://www.documented.info/:locale/services/8701):

    Support for Victims of Violence and Abuse - Safe Horizon

    What They Do: Safe Horizon is the largest nonprofit victim services agency in the United States, based in New York City. Their mission is to provide support, advocacy, and resources to individuals and families affected by violence, abuse, and crime, helping them move from crisis to confidence.

    Services Offered:

    • Domestic Violence Support: Counseling, safety planning, and shelter services.

    • Child Advocacy: Specialized care for children affected by abuse.

    • Rape and Sexual Assault Services: Assistance with medical, legal, and mental health needs.

    • Human Trafficking Advocacy: Legal aid and support for survivors of labor and sex trafficking.

    • Youth Homelessness Programs: Shelter and resources for homeless youth.

    • Crime Victim Assistance: Support for victims of robbery, assault, harassment, elder abuse, and more.

    Eligibility Requirements:

    • Services are available to victims and survivors of violence, abuse, and crime.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Main Office: 2 Lafayette Street, New York, NY 10007

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Domestic Violence Hotline: 1-800-621-HOPE (4673)

    • Crime Victim Hotline: 866-689-HELP (4357)

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Safe Horizon serves over 250,000 individuals annually through its programs and advocacy efforts.

    • They collaborate with community organizations and government agencies to promote systemic change and justice for survivors.

    - [Free Legal Assistance for Youth facing deportation](https://www.documented.info/:locale/services/8702):

    Free Legal Assistance for Youth - Safe Passage Project

    What They Do: Safe Passage Project is a nonprofit immigration legal services organization based in New York City. Their mission is to provide free legal representation to immigrant and refugee children under the age of 21 who face deportation, ensuring they have access to justice and protection.

    Services Offered:

    • Legal Representation: Free lawyers for children in immigration court.

    • Immigration Applications: Assistance with Special Immigrant Juvenile Status (SIJS), asylum, U-Visas, T-Visas, and other forms of relief.

    • Social Work Support: Healthcare, educational, and referral services to support the child’s well-being.

    • Mentoring Programs: Peer support networks, including the all-girls empowerment group “Las Mariposas.”

    Eligibility Requirements:

    • Immigrant and refugee children under the age of 21 in New York City and Long Island.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Location: 185 W Broadway, New York, NY 10013

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Phone: (212) 324-6558

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Safe Passage Project has supported over 3,000 young people and trained more than 1,600 individuals on effective representation of immigrant children.

    • They collaborate with pro bono attorneys and community organizations to advocate for systemic change.

    - [Empowering South Asian Survivors of Gender Violence - Sakhi for South Asian Women](https://www.documented.info/:locale/services/8703):

    Empowering South Asian Survivors of Gender Violence - Sakhi for South Asian Women

    What They Do: Sakhi for South Asian Women is a nonprofit organization based in New York City that provides culturally sensitive support to South Asian survivors of gender violence. Their mission is to create a sanctuary for healing and empowerment through advocacy, direct services, and community engagement.

    Services Offered:

    • Helpline Support: Available Monday–Saturday, 10:00 AM–10:00 PM, with 24-hour support on Tuesdays and Wednesdays.

    • Counseling Services: Mental health support tailored to survivors' needs.

    • Legal Advocacy: Assistance with immigration and other legal matters.

    • Economic Empowerment: Job readiness programs and financial literacy workshops.

    • Youth Programs: Counseling and support for young survivors.

    • Food Justice Initiatives: Access to food and nutrition resources.

    Eligibility Requirements:

    • Services are available to South Asian survivors of gender violence.

    Languages Supported:

    • English

    • Hindi

    • Urdu

    • Bengali

    • Nepali

    Location and Hours:

    • Mailing Address: P.O. Box 1333, Church Street Station, New York, NY 10008-1333

    • Hours: Vary by program; visit their for details.

    Contact Information:

    • Helpline: (212) 868-6741

    • Text Helpline: (305) 204-1809

    • Email: advocate@sakhi.org

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Sakhi collaborates with community organizations and government agencies to advocate for systemic change.

    • Their programs are designed to address the unique challenges faced by South Asian survivors, fostering resilience and independence.

    - [Legal Services for Survivors of Gender Violence](https://www.documented.info/:locale/services/8704):

    What They Do: Sanctuary for Families is a leading nonprofit organization in New York City that provides skilled and compassionate legal services to survivors of gender violence. Their mission is to empower individuals to overcome abuse and rebuild their lives through comprehensive legal support, advocacy, and counseling.

    Services Offered:

    • Immigration Legal Services:

      • Humanitarian waiver applications

      • Violence Against Women Act (VAWA) self-petitions

      • Special Immigrant Juvenile Status cases

      • U-Visas

      • T-Visas

      • Asylum applications

      • Cancellation of removal

    • Support for Survivors: Services for LGBTQ+ individuals, immigrant adults and children, and survivors of trafficking, campus sexual violence, female genital mutilation, and forced/child marriage.

    Eligibility Requirements:

    • Services are available to all survivors of gender violence.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Main Office: 120 Broadway, Suite 7, New York, NY 10271

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Phone: (212) 349-6009

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • Sanctuary for Families also provides counseling, shelter, and economic empowerment programs to support survivors holistically.

    • They collaborate with community organizations and government agencies to advocate for survivors' rights and systemic change.

    - [Services for African Women and Families](https://www.documented.info/:locale/services/8705):

    Empowering African Immigrant Women and Families - Sauti Yetu Center for African Women

    What They Do: Sauti Yetu Center for African Women is a community-based social services organization in New York City. Their mission is to uplift African and other immigrant women and families by addressing their needs, rights, and voices. Sauti Yetu provides culturally attuned services and programs to help individuals navigate complex systems and overcome challenges.

    Services Offered:

    • Case Management: Support for accessing public and social services.

    • Counseling and Social Work: Mental health support, including addressing domestic violence and sexual assault.

    • Legal Support: Assistance with legal concerns and referrals.

    • Health Services: Access to health insurance and primary care.

    • Educational Workshops: Programs on healthy relationships, reproductive health, and community development.

    Eligibility Requirements:

    • Services are available to African and immigrant women, children, and families in need.

    Languages Supported:

    • English

    • French

    • Arabic

    • Bambara

    • Mandingo

    Location and Hours:

    • Location: 3112, New York, NY 10163

    • Hours: Vary by program; visit their for details.

    Contact Information:

    • Phone: (718) 665-2486

    • Website:

    Cost:

    • Services are free or low-cost, depending on the program.

    Additional Notes:

    • Sauti Yetu takes a trauma-informed approach and collaborates with schools, faith centers, and community organizations to develop priority projects.

    • Their diverse staff includes individuals from seven African countries, ensuring deep cultural understanding and respect.

    - [Drop-in Center for Youth](https://www.documented.info/:locale/services/8707):

    Transforming Lives Through Comprehensive Support - SCO Family of Services

    What They Do: SCO Family of Services is a nonprofit organization dedicated to empowering children, adults, and families in New York’s most under-resourced communities. With over 130 years of service, SCO provides life-changing care, housing, education, and behavioral health support to help individuals overcome challenges and achieve success.

    Services Offered:

    • Early Childhood Education: Programs to prepare young children for academic success.

    • Foster Care: Safe, temporary homes for children and teens.

    • Youth Justice Programs: Support for adjudicated youth and their families.

    • Family and Community Supports: Parenting programs, food pantries, and crisis intervention.

    • Housing and Shelters: Emergency and transitional housing for individuals and families.

    • Mental Health and Wellness Services: Counseling and substance use support.

    • Programs for Individuals with Disabilities: Services to foster independence and community integration.

    Eligibility Requirements:

    • Varies by program; contact SCO for specific details.

    Languages Supported:

    • English

    • Spanish

    Locations and Hours:

    • Main Office: 1 Alexander Place, Glen Cove, NY 11542

    • Additional Locations: Bronx, Brooklyn, Queens, Nassau, and Suffolk counties.

    • Hours: Vary by program; visit their for details.

    Contact Information:

    • Phone: (516) 671-1253

    • Website:

    Cost:

    • Services are free or low-cost, depending on the program.

    Additional Notes:

    • SCO serves over 50,000 New Yorkers annually through 84 programs.

    • Programs are designed to address the unique needs of individuals and families, fostering resilience and self-sufficiency.

    - [Bilingual (Russian) Services for Immigrants](https://www.documented.info/:locale/services/8708):

    The Shorefront Jewish Community Council (Shorefront JCC) provides services to immigrants, the elderly and the economically disadvantaged in Brighton Beach and neighboring communities.

    Russian and English speakers.

    - [Free Youth Services](https://www.documented.info/:locale/services/8709):

    Building Leaders and Scholars Through Soccer - South Bronx United

    What They Do: South Bronx United (SBU) is a nonprofit organization based in the Bronx, NY, that uses soccer as a tool for social change. Their mission is to help youth build character, teamwork, and leadership skills while promoting educational achievement, health and wellness, and community development.

    Services Offered:

    • Academic Support: Tutoring, college prep, and mentoring.

    • Workforce Development: Career readiness programs for youth ages 16–24.

    • Immigration Legal Services: Assistance with immigration paperwork and legal representation.

    • Recreational Soccer Programs: Open to children ages 4–15, regardless of experience.

    • Competitive Soccer Teams: Travel teams for student-athletes in grades 3–12.

    • Leadership Development: Programs for middle and high school students.

    • Community Events: Health and wellness fairs, literacy days, and more.

    Eligibility Requirements:

    • Programs are open to youth from the Bronx and surrounding areas, with specific eligibility criteria for certain programs.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Location: 814 River Ave, Suite -3, Bronx, NY 10451

    • Hours: Vary by program; visit their for details.

    Contact Information:

    • Phone: (718) 404-9281

    • Website:

    Cost:

    • Most services are free of charge.

    Additional Notes:

    • SBU Academy boasts a 100% high school graduation rate and a 94% college matriculation rate among its seniors.

    • Programs are designed to unite a diverse community toward positive goals.

     
    - [Legal Support - Help with Immigration Forms](https://www.documented.info/:locale/services/8710):

    Empowering Immigrants Through Legal Support - South Brooklyn Sanctuary

    What They Do: South Brooklyn Sanctuary is a nonprofit organization based in Brooklyn, NY, dedicated to empowering immigrants who cannot afford legal representation. Their mission is to provide resources, training, and support to help immigrants navigate the complex legal system and represent themselves in immigration court.

    Services Offered:

    • Know Your Rights Presentations: Educational sessions to inform immigrants of their legal rights.

    • Pro Bono Legal Referrals: Connecting individuals to free legal services.

    • Legal Paperwork Assistance: Help with completing forms such as work authorization, asylum, Temporary Protected Status (TPS) applications, and change of address or venue forms.

    • Community Support: Weekly clinics and monthly asylum clinics in partnership with legal nonprofits.

    Eligibility Requirements:

    • Services are available to immigrants in need of legal support.

    Languages Supported:

    • English

    • Spanish

    • French

    Location and Hours:

    • Location: Based in Brooklyn, NY, with services extending to all five boroughs, Long Island, and New Jersey.

    • Hours: Weekly and monthly clinics; visit their for specific schedules.

    Contact Information:

    • Email: southbksanctuary@gmail.com

    • Website:

    Cost:

    • All services are free of charge.

    Additional Notes:

    • South Brooklyn Sanctuary operates within a liberation and transformative justice framework, encouraging those who receive support to take on leadership roles.

     
    - [Comprehensive Education and Support for Deaf Students - St. Francis de Sales School for the Deaf (SFDS)](https://www.documented.info/:locale/services/8711):

    What They Do: St. Francis de Sales School for the Deaf (SFDS) is a nonpublic, New York State-supported school located in Brooklyn, NY. SFDS serves Deaf, DeafBlind, and Deaf Disabled students from birth through 8th grade across all five boroughs of NYC. Their mission is to provide inclusive, barrier-free education using best practices in Deaf Education to support students academically, linguistically, physically, socially, and emotionally.

    Programs Offered:

    • Parent Infant Program: Ages 0–3

    • Early Childhood Program: Ages 3–5

    • School Age Program: Grades K–8

    Services Provided:

    • Health Services

    • Audiology Services

    • Pupil Personnel Services

    • Family Education

    • On-Site Social Worker

    • Deaf/Blind Educational Services

    • Counseling

    • Occupational Therapy

    • Orientation & Mobility Training

    • Physical Therapy

    • Speech & Language Therapy

    Eligibility Requirements:

    • Students must be Deaf, DeafBlind, Functionally Deaf, or Deaf with Additional/Multiple Disabilities, including Autism and Intellectual Disabilities.

    Languages Supported:

    • English

    • American Sign Language (ASL)

    Location and Hours:

    • Location: 260 Eastern Parkway, Brooklyn, NY 11225

    • Hours: Monday to Friday, 8:00 AM to 3:00 PM

    Contact Information:

    • Phone: (718) 636-4573

    • Email: school@sfdesales.org

    • Website:

    Cost:

    • SFDS is supported by New York State and provides services free of charge.

    Additional Notes:

    • SFDS utilizes multimodal and multilingual communication approaches to create a language-rich environment.

    • The school is committed to fostering independence and accessibility for all students.

    - [Emergency Clothing Help](https://www.documented.info/:locale/services/8712):

    Emergency Clothing Help - The Clothing Closet

    What They Do: The Clothing Closet provides emergency clothing through the Nutrition, Health, and Clothing Center. They also offer professional clothing for individuals returning to the workforce. Their mission is to ensure individuals have access to appropriate clothing to meet their basic and professional needs.

    Services Offered:

    • Emergency Clothing Distribution: Free clothing based on availability.

    • Professional Attire: Available for job seekers with a referral from an agency involved in their employment search.

    Eligibility Requirements:

    • Identification (ID) is required.

    Languages Supported:

    • English

    • Spanish

    Location and Hours:

    • Clothing Giveaway: Held once per month.

      • Days: Tuesdays and Wednesdays

      • Time: 10:00 AM – 12:00 PM

    Contact Information and Referral Process:

    • Referral for Professional Clothing: Required from an agency familiar with the individual's employment search.

    Cost:

    • All clothing is distributed free of charge.

    Additional Notes:

    • Clients may receive clothing once per month.

     
    - [Soup Kitchen - Free Hot Meals](https://www.documented.info/:locale/services/8713):

    What We Offer:

    • Hot Meals:

      • Served every Tuesday and Thursday from 1:00 PM to 2:00 PM.

      • Meals are available for dine-in or take-out.

    • Clothing Distribution:

      • Seasonal clothing is available on the first Monday of each month (October–December and February–June) from 11:30 AM to 1:00 PM.

    • Volunteer Opportunities:

      • Open to individuals and groups who want to contribute to the community. Volunteers assist with meal preparation, serving, and other tasks.

    Eligibility Requirements: No referral is needed to access the soup kitchen services. Anyone in need is welcome.

    Languages Supported: English.

    Cost: Free of charge.

    Location: St. Luke's Lutheran Church 308 West 46th Street, New York, NY, 10036 (between 8th and 9th Avenues).

    Contact Information: Phone: (212) 246-3540 Website:

    - [Free Educational and Job Training Services for Adults](https://www.documented.info/:locale/services/8714):

    Program Overview

    St. Nicks Alliance provides a variety of free and low-cost services to support adults in achieving academic, personal, and career goals. From GED and English classes to job placement assistance, St. Nicks Alliance equips participants with the resources and skills they need to succeed.

    What We Offer

    • GED Classes: High school equivalency preparation to help participants earn their diploma. English and Spanish GED classes are available throughout the school year.

    • English Classes (ESOL): Support for English language learners to improve communication skills.

    • Skills Training: Focused programs to build job-ready skills.

    • Job Placement Assistance: Guidance in finding employment opportunities and preparing for the workforce.

    • Case Management Services: Support to connect participants with additional resources and navigate their goals.

    Eligibility Requirements

    • Must have a valid federal or state ID.

    • Must be at least 21 years old (18 for some programs).

    • Must provide proof of current address (e.g., bank statements, posted mail, utility bills, or letters from shelters).

    Languages Supported

    • English

    • Spanish

    Cost

    Free of charge.

    Location

    • Current Address: 92 Throop Avenue, Brooklyn, NY, 11206

    Contact Information

    • Phone: (718) 302-2057

    • Email:

    • Website:

    Capacity

    Varies by program. Please inquire about availability when contacting the office.

     
    - [Assistance for Individuals with Disabilities](https://www.documented.info/:locale/services/8715):

    The Staten Island Center for Independent Living, Inc., is a non-residential resource center that offers services to individuals with disabilities of all ages, their families, significant others, teachers, employers, businesses, and those who believe that an individual with a disability has the right to take responsibility for his/her own life.

    - [Free English Classes Job Training, & Youth Education ](https://www.documented.info/:locale/services/8717):

    Education and Support Services

    Program Overview: Sunnyside Community Services (SCS) is committed to fostering strong, resilient communities by providing comprehensive services for youth, families, and adults. These programs are designed to equip individuals with essential skills, resources, and opportunities that promote academic, professional, and personal growth.

    Key Community Services Offered:

    • Job Training and Career Readiness:

      • Programs tailored for high school students, young adults, and adults to develop job skills.

      • Internships and workforce training opportunities.

    • English for Speakers of Other Languages (ESOL):

      • Classes and resources to support English language learners in improving communication skills and integrating into the community.

    • Early Childhood Education:

      • Free and low-cost 3-K and Pre-K programs that prepare children for academic success.

    • College Readiness and Academic Support:

      • College application workshops, SAT prep, and scholarships for high school students.

      • Academic tutoring and mentoring.

    • After-School and Summer Programs:

      • Enrichment programs including STEM activities, arts and crafts, and sports.

    • Youth Leadership Development:

      • Opportunities for young people to gain confidence, leadership skills, and engage in civic initiatives.

    • Health and Wellness Programs:

      • Resources aimed at promoting physical, emotional, and mental well-being.

    • Family Support Services:

      • Assistance with accessing social services, including childcare and financial resources.

    Eligibility Requirements: Services are available to children, youth, families, and adults residing in Queens, New York. Certain programs may have specific criteria.

    Languages Supported: English and Spanish.

    Cost: Programs are free or low-cost depending on eligibility and availability.

    Location and Contact Information:

    • Main Address: 43-31 39th Street, Sunnyside, NY, 11104

    • Phone: (718) 784-6173

    • Website:

    - [Holistic Support Services for Immigrant Children and Families](https://www.documented.info/:locale/services/8729):

    Holistic Support Services for Immigrant Children and Families

    Program Overview: Terra Firma is a community-based organization located in the Bronx, New York, dedicated to supporting immigrant children and families. Their innovative model integrates medical care, mental health services, and legal assistance to help clients thrive. Terra Firma provides a safe and supportive environment for newly arrived immigrants, addressing their immediate needs and fostering long-term resilience.

    What We Offer:

    • Medical Care: Comprehensive healthcare services tailored to the needs of immigrant children and families.

    • Mental Health Services: Trauma-informed care, counseling, and emotional support to aid in healing and adjustment.

    • Legal Assistance: Pro bono legal representation and support for immigration cases, including asylum applications.

    • Youth Enrichment Programs: Activities such as English language classes, photography workshops, and soccer to promote acculturation and personal growth.

    Eligibility Requirements: Services are available to immigrant children and families, particularly those who are newly arrived and seeking humanitarian protection.

    Languages Supported: English and Spanish.

    Cost: Free of charge.

    Office Hours: Hours vary; please contact Terra Firma for details.

    Location: 853 Longwood Avenue, Bronx, NY, 10459

    Contact Information: Email: terrafirma@montefiore.org (Direct Service Center) Email: info@terrafirma.nyc (National Office) Website:

     
    - [Immigration Services for Asylum Seekers and Work Permit Applicants (Legal Assistance)](https://www.documented.info/:locale/services/8730):

    mmigration Services for Asylum Seekers and Work Permit Applicants

    Program Overview: CBST’s Immigration Services provide vital assistance to asylum seekers and individuals applying for work permits. Through the ARK Immigration Clinic, CBST offers pro se support for clients, helping them navigate complex processes under the guidance of trained attorneys and dedicated volunteers.

    What We Offer:

    • Application Assistance: Support with asylum (I-589) and work permit applications under the supervision of attorneys.

    • Zoom-Based Services:

      • Clients join via Zoom and are paired with volunteers from the ARK Immigration Clinic.

      • Services start with an overview of the assistance available and the completion of an intake form to assess the applicant’s needs.

      • Opportunity for clients to share their journey and story.

      • Volunteers assist with completing the I-589 application for asylum, offering pro se support throughout the filing process and decision stage.

    • Referral Requirement: Caseworkers must submit a referral form before clients can join Zoom sessions. .

    Eligibility Requirements: Open to asylum seekers and individuals applying for work permits.

    Languages Supported: English and Spanish.

    Cost: Free of charge.

    Office Hours: Hours vary; services are provided remotely via Zoom.

    Location: Congregation Beit Simchat Torah, 130 West 30th Street, New York, NY, 10001.

    Contact Information: Phone: (212) 929-9498 Email: ark@cbst.org Website:

    - [Mental Health Services for Young Women and Girls](https://www.documented.info/:locale/services/8731):

    The Brave House is a nonprofit organization based in Brooklyn, NY, dedicated to supporting immigrant and refugee girls, young women, and gender-expansive youth. Their mission is to create a safe and empowering community through legal aid, mental health services, leadership programs, and community-building events.

    Services Offered:

    • Legal Aid: Assistance with immigration and other legal matters.

    • Community-Building Events: Social gatherings and activities to foster connection and support.

    • Mental Health Services: Counseling and wellness programs.

    • Leadership and Professional Development: Programs to build skills and confidence.

    • Referrals: Connections to external resources for additional support.

    Eligibility Requirements:

    • Immigrant and refugee girls, young women, and gender-expansive youth ages 16–24 living in NYC and Long Island.

    Languages Supported:

    • English

    • Spanish

    • French

    Location and Hours:

    • Location: 155 Water St., Suite 11, Brooklyn, NY 11201

    • Hours: Monthly Office Hours for 1-on-1 support by appointment (in-person and virtual options available).

    Contact Information and Referral Process:

    • Membership Form: .

    • Instagram: .

    • Website: .

    Capacity:

    • Once you submit a membership form, The Brave House will reach out within two weeks to set up an intake and provide access to their member app.

    Cost:

    • All services are free and provided with a radical hospitality approach.

    Additional Notes:

    • Monthly Office Hours are available for 1-on-1 support by appointment.

    - [Support Services for Children, Families, and Communities](https://www.documented.info/:locale/services/8732):

    Support Services for Children, Families, and Communities

    Program Overview: The Child Center of NY is a community-based organization dedicated to strengthening children and families by providing skills, opportunities, and emotional support. Founded in 1953 as a children’s counseling center in Queens, The Child Center has grown into a powerful presence throughout New York City, offering a wide range of services to nearly 60,000 children and families annually.

    What We Offer:

    • Behavioral Health Services: Counseling and therapy for mental health and substance abuse challenges.

    • Early Childhood Education: Programs to support young children’s development and school readiness.

    • Health Homes & Integrated Care: Comprehensive care coordination for children and adults with chronic health conditions.

    • Prevention & Family Support: Resources to strengthen families and prevent crises.

    • Youth Development: Programs to empower young people through education, job training, and creative arts.

    • Residential Services: Safe housing and support for youth in need.

    • Benefits Access: Assistance with entitlements, health insurance, financial guidance, and legal services.

    Eligibility Requirements: Services are available to children, families, and individuals across New York City. Specific programs may have additional eligibility criteria.

    Languages Supported: English, Spanish, Bengali, Chinese, Korean, and other languages through interpretation services.

    Cost: Most major insurances, including Medicaid, are accepted. Sliding scale fees are available for uninsured individuals.

    Office Hours: Hours vary by location; please contact individual sites for details.

    Locations:

    • Central Administration Office: 118-35 Queens Boulevard, Sixth Floor, Forest Hills, NY, 11375.

    • Macari Family Wellness Center: 140-15B Sanford Avenue, Second Floor, Flushing, NY, 11355.

    • Cohen Family Wellness Center: 43-08 52nd Street, Second Floor, Woodside, NY, 11377.

    • Jamaica Family Wellness Center: 163-18 Jamaica Avenue, Second Floor, Jamaica, NY, 11432.

    • Corona Head Start: 34-10 108th Street, Corona, NY, 11368.

    Contact Information: Phone: (718) 651-7770 (Main Office) Fax: (718) 358-5265 Email: info@childcenterny.org Website:

     
     
    - [Support Services for Homeless and At-Risk Youth](https://www.documented.info/:locale/services/8735):

    Program Overview: The Door's Runaway & Homeless Youth (RHY) program provides comprehensive support to young people experiencing housing instability in New York City. With drop-in centers in both the Bronx and Manhattan, The Door offers a safe space and essential services to help youth navigate immediate crises and work toward long-term stability.

    What We Offer:

    • Drop-In Center Services:

      • Nutritious meals, clothing, hygiene kits, showers, and laundry facilities.

      • Mental health counseling and emotional emergency intervention.

      • Housing and shelter placement services.

      • Financial coaching, including money management and benefits navigation.

      • Case management and referrals to NYC shelters.

      • Access to additional programs, including health and dental care, legal services, education, job training, creative arts activities, and more.

    Eligibility Requirements: Services are available to young people aged 16–24 experiencing housing instability.

    Languages Supported: English and Spanish.

    Cost: Free of charge.

    Office Hours:

    • Bronx Drop-In Center: Open 24 hours a day, 7 days a week.

    • Manhattan Drop-In Center: Monday–Friday, 10:00 AM–6:00 PM; Saturday, 10:00 AM–6:00 PM.

    Locations:

    • Bronx Drop-In Center: 2999 Third Avenue, 1st Floor, Bronx, NY, 10455 (between 154th & 155th Streets).

    • Manhattan Drop-In Center: 555 Broome Street, 1st Floor, New York, NY, 10013.

    Contact Information: Email: dropinservices@door.org For housing crises: shelterinfo@door.org Website:

    - [Drop-in Center for Homeless Youth (Food, Recreation, & services)](https://www.documented.info/:locale/services/8740):

    CAMBA's The Gathering Place and Drop-In Center Respite Program provide essential services to homeless individuals in Brooklyn, New York. These programs offer a safe and stable alternative to living on the streets, using a flexible and individualized approach to meet the needs of hard-to-reach populations. CAMBA is committed to empowering individuals by addressing their immediate needs and helping them transition toward stability and independence.

    What We Offer:

    • Drop-In Center Services:

      • Open 24 hours a day, 7 days a week, year-round.

      • Three meals a day.

      • Shower and laundry facilities.

      • Access to clothing, mail, and phone services.

      • Therapeutic recreational activities.

      • Case management services and entitlement assistance.

      • Comprehensive medical and mental health services.

      • Referrals to treatment resources.

    • Respite Program:

      • Temporary overnight beds provided at faith-based respite sites.

      • Home-cooked meals and a clean, secure environment.

      • Case management, medical and psychiatric evaluation, and housing placement services.

    Eligibility Requirements: Services are available to homeless men and women aged 18 and older.

    Languages Supported: English and Spanish.

    Cost: Free of charge.

    Office Hours: Open 24/7.

    Location: 2402 Atlantic Avenue, Brooklyn, NY, 11233

    Contact Information: Phone: (718) 385-8713 Website: |

     
    - [Food Pantry & Diaper Distribution](https://www.documented.info/:locale/services/8741):

    Program Overview: The HopeLine is a community-based organization in the Bronx, New York, dedicated to breaking the cycle of poverty by meeting the basic needs of vulnerable families. Through its services, The HopeLine empowers individuals and families to become self-sufficient and upwardly mobile.

    What We Offer:

    • Diaper Center: Provides diapers for families with infants and toddlers to ensure their health and well-being.

    • Food Pantry: Offers nutritious food to families in need, helping to alleviate hunger.

    • Expectant Moms Program: Supplies newborn diaper packs to expecting mothers for added comfort and security.

    • Community Support: Assistance with basic needs and resources to improve financial stability.

    Eligibility Requirements: Services are available to families and individuals residing in New York City. Specific programs, such as the Diaper Center, may require proof of eligibility (e.g., WIC or SNAP benefits).

    Languages Supported: English, Spanish, and some French.

    Cost: Free of charge.

    Office Hours: Monday – Friday, 9:30 AM – 5:00 PM

    Address: 884 East 163rd Street, Bronx, NY, 10459

    Contact Information: Phone: (718) 402-1212 Website:

     
    - [Low-Cost Multilingual Counseling & Mental Health Services](https://www.documented.info/:locale/services/8742):

    The Jewish Board is a mental health and social services organization that has been empowering New Yorkers for over 150 years. Serving individuals and families across all five boroughs of New York City, the organization provides a wide range of services, including counseling, supportive housing, and community-based programs. The Jewish Board is committed to fostering hope, recovery, and resilience for people of all ages, backgrounds, and abilities.

    What We Offer:

    • Counseling Services: Comprehensive mental health support, including assessment, ongoing counseling, and evidence-based treatment.

    • Supportive Housing: Safe and stable housing for individuals and families in need.

    • Children’s Mental Health Services: Specialized programs to address the emotional and behavioral needs of children and teens.

    • Domestic Violence Services: Support for individuals and families affected by domestic violence.

    • Family Support Programs: Resources and guidance to strengthen family dynamics.

    • Adult Recovery Supports: Assistance for adults coping with mental health challenges.

    • Jewish Community Services: Programs tailored to the needs of the Jewish community.

    • Intellectual and Developmental Disability Services: Support for individuals with intellectual and developmental disabilities.

    Eligibility Requirements: Services are available to individuals and families across New York City, regardless of age, background, or ability.

    Languages Supported: English, Spanish, Russian, Hebrew, and other languages.

    Cost: Most major insurances, including Medicaid and Medicare, are accepted. Sliding scale fees are available for the uninsured.

    Office Hours: Monday – Friday, 9:00 AM – 5:00 PM

    Address: 135 West 50th Street, New York, NY, 10020

    Contact Information: Phone: 1-844-ONE-CALL (1-844-663-2255) Website:

     
    - [LGBTQ+ Community Services, Support, and Advocacy in New York City](https://www.documented.info/:locale/services/8743):

    Organization Overview

    The Center, located in Manhattan’s West Village, is a vital hub for LGBTQ+ New Yorkers. It offers a wide range of programs and services that promote health, wellness, community connection, and advocacy. Open 365 days a year, The Center is committed to creating a welcoming and affirming space for all.


    Services

    Legal Services Include:

    • Immigration application preparation
    • Translation services
    • Civic and government instruction
    • Naturalization
    • Deferred Action for Childhood Arrivals (DACA)
    • Adjustment of status and consular processing
    • Replacement of documents (e.g., green cards, naturalization certificates)
    • Screenings for vulnerable populations (U visas, SIJ, VAWA, asylum)
    • Referrals to trusted community partners

    ⚠️ Important:
    There is currently a 3–4 month waitlist.
    All clients must be screened by a social worker before being scheduled with an attorney.


    Other Services

    • Mental health and substance use recovery support
    • HIV/AIDS prevention and care navigation
    • Youth programs and leadership development
    • Family and parenting support
    • Transgender and gender non-conforming (TGNC) support groups
    • Cultural events, art exhibitions, and community organizing
    • Peer-led support groups and wellness workshops

    Target Audience

    • LGBTQ+ individuals of all ages
    • Immigrants and asylum seekers
    • People living with or affected by HIV/AIDS
    • Families, youth, and seniors in the LGBTQ+ community

    Supported Languages

    • English
    • Spanish
    • Interpretation available upon request

    Cost

    • Most services are free
    • Some programs may have eligibility requirements

    Referral Process

    • No external referral required
    • Clients can drop in or call to begin intake
    • Legal services require screening by a social worker

    Location & Hours

    Address:
    208 West 13th Street, New York, NY 10011

    Hours:
    Monday–Saturday: 8:00 AM – 10:00 PM
    Sunday: 8:00 AM – 8:00 PM
    Open 365 days a year

    Phone:
    (212) 620-7310

    Website: gaycenter.org

    - [Free Afterschool Program for Transgender Youth](https://www.documented.info/:locale/services/8746):
    We are Trans formative Schools, a progressive education community centering trans joy and social justice. Our mission is to support trans futures by uplifting the lives of trans children, trans educators, and families touched by transness.
     
    In Fall 2023, TfS launched a free afterschool program designed to center the needs of trans, queer, nonbinary, and gender expansive middle school students. This innovative afterschool is open and welcoming to all students.
    - [Free Food Pantry and Meal Service](https://www.documented.info/:locale/services/8747):

    Trinity Church NYC Food Assistance

    Mission: Trinity Church NYC is committed to addressing food insecurity in New York City by providing free meals, groceries, and essential resources to community members in need.

    Programs and Services:

    • Compassion Meals:

      • Free grab-and-go meals served daily in front of Trinity Church.

      • Breakfast: Monday–Friday, 9:00 AM–10:00 AM.

      • Lunch: Daily, 12:00 PM–1:00 PM.

      • Dinner: Fridays, 4:30 PM–5:30 PM.

    • Compassion Market:

      • Free groceries available at Trinity Commons.

      • Tuesdays: 9:00 AM–11:30 AM.

      • Thursdays: 11:00 AM–1:30 PM.

    • Compassion Space:

      • Free casual clothing, diapers, and hygiene essentials for asylum seekers, the unhoused, and other community members.

      • Tuesdays: 9:00 AM–11:30 AM.

      • Thursdays: 9:30 AM–1:30 PM.

    Resource Line: Trinity’s Outreach team assists with housing, legal aid, mental health services, immigration, SNAP benefits, and other community resources.

    • Phone: (917) 594-6300 (Monday–Friday, 2:00 PM–5:00 PM).

    • Email: resources@TrinityChurchNYC.org.

    Location: Trinity Church Wall Street Broadway at Wall Street New York, NY 10006

    Contact Information:

    • Website:

    - [Food Pantry](https://www.documented.info/:locale/services/8748):

    Call to get an appointment. No walk-ins!

    Trinity Lutheran Church Food Pantry

    Mission: Trinity Lutheran Church's Food Pantry is dedicated to combating food insecurity by providing essential food items to community members in need. The pantry also includes a Pet Food Pantry to support furry friends.

    Programs and Services:

    • Food Distribution: Non-perishable food items and pet food for those in need.

    • Donation Opportunities: Accepting both in-kind donations and financial contributions to sustain the pantry's operations.

    Operating Hours:

    • 2nd & 4th Wednesdays of the Month:

      • Appointments: 1:00 PM – 3:00 PM (email for scheduling).

    Location: 31-18 37th Street, Astoria, NY 11103

    Contact Information:

    • Email: tfp@trinitylic.org (for appointments or donations).

    • Phone: (718) 440-0672

    Additional Information: Thank you for your generous contributions to the Food Pantry and Pet Food Pantry. Your support helps make a difference in the lives of community members and their pets.

    For more details, visit .

    - [Food Pantry](https://www.documented.info/:locale/services/8749):

    UA3

    Community First Food Pantry Mission: UA3's Community First Food Pantry was established in response to the pandemic to combat food insecurity in New York City. The pantry provides fresh, healthy, and culturally appropriate food to community members in need, regardless of income, background, or circumstances.

    Programs and Services:

    • Food Distribution: Fresh vegetables, fruits, and culturally relevant food items.

    • Additional Support: Distribution of PPEs and referrals to other resources for well-being.

    • Educational Opportunities: Nutrition education and cooking classes to promote healthy eating habits.

    • Cantonese and Mandarin Language services,

    • Volunteer Opportunities,

    • SYEP site,

    • HS Youth Afterschool Empowerment Program

    Operating Hours:

    • Food Pantry (Capacity is 500 people on Monday and Thursdays; appointment time is 11AM-2PM & walk-in is 2PM-3:00PM)
    • Mondays & Thursdays:

      • Appointments: 11:00 AM – 2:00 PM (scheduled via the Plentiful App for pre-registered clients).

      • Walk-Ins: 2:00 PM – 3:30 PM.

    • Closed: Federal Holidays and Lunar New Year.

    Location: 384 Grand Street, Suite #1A, New York, NY 10002

    Contact Information:

    • Email: info@ua3now.org

    • Website:

     

    Health Workshops Mission: UA3 offers health workshops to empower community members with knowledge and skills for better health and nutrition.

    Programs and Services:

    • Nutritional Workshops: Sessions on healthy eating habits, hosted by nutrition experts.

    • Cooking Classes: Interactive workshops teaching participants how to prepare nutritious meals.

    • Specialized Topics: Workshops conducted in multiple languages, including Cantonese and Mandarin, to ensure accessibility for diverse communities.

    Location: 384 Grand Street, Suite #1A, New York, NY 10002

    Contact Information:

    • Email: info@ua3now.org

    • Website:

    • Contact information or referral process: Yan Shan Yu, yanshan.yu@ua3now.org
    - [Educational Program for Undocumented High School Seniors](https://www.documented.info/:locale/services/8750):

    Program Overview: The Undocu Academy is a 1-year program specifically designed for undocumented high school seniors in New York City. The program provides comprehensive support to help students transition from high school and prepare for their next steps in education, career, and life.

    What We Offer:

    • Mentoring: Personalized guidance to foster growth and confidence.

    • 1-on-1 Guidance: Dedicated assistance with college and financial aid applications.

    • Workshops: Interactive sessions exploring options after high school and navigating life as undocumented students.

    • Scholarship Opportunities: Support in identifying and applying for scholarships.

    Program Requirements: Participants must commit to attending 2-hour sessions twice a week and maintain active communication with their mentors and facilitators.

    Cost: Free of charge for all participants.

    Contact Information:

    • Email: edu@nysylc.org

    • Website:

    - [Free English Classes for Adults (ESOL)](https://www.documented.info/:locale/services/8752):

    Free English Classes for Adults Mission: University Settlement offers free English for Speakers of Other Languages (ESOL) classes to adult immigrant students, helping them build language skills and navigate life in New York City.

    Programs and Services:

    • Daytime, Evening, and Weekend Classes: Flexible schedules to accommodate diverse needs.

    • Comprehensive Curriculum: Focused on communication, technology, and lifelong learning skills.

    • Support Services: Counseling and resources to help students achieve personal and professional goals.

    Cost: Classes are free of charge, and textbooks are provided.

    Contact Information:

    • Address: 184 Eldridge Street, New York, NY 10002

    • Phone: (212) 453-4500

    • Email: info@universitysettlement.org

    • Website:

    - [Low-Cost Mental Health Services](https://www.documented.info/:locale/services/8753):

    Low-Cost Mental Health Services Mission: University Settlement integrates accessible and affordable mental health care into its programs to support the emotional well-being of individuals and families in underserved communities.

    Medicaid/Medicare/sliding scale, therapists speak English, Spanish, Mandarin, Hindu, Bangla, Polish, Russian and Cantonese

    Programs and Services:

    • Consultation Center: Community clinic offering psychiatric services, therapy, and wellness programs.

    • Care Coordination: Support for individuals navigating mental health challenges.

    • Child & Family Treatment Services: Specialized mental health care for children and families.

    • Home-Based Crisis Intervention: Prevention programs for families in crisis.

    Cost: Services are offered on a sliding fee scale, and no one is denied care due to inability to pay.

    Contact Information:

    • Address: 184 Eldridge Street, New York, NY 10002

    • Phone: (212) 453-4500

    • Email: consultationcenter@universitysettlement.org

    • Website:

    Medicaid/Medicare/sliding scale, therapists speak English, Spanish, Mandarin, Hindu, Bangla, Polish, Russian and Cantonese

    - [Low-Cost Daycare Services](https://www.documented.info/:locale/services/8754):

    Low-Cost Day Care Services Mission: University Settlement provides affordable, high-quality childcare services to support working families in New York City. Their programs focus on early childhood education, social-emotional development, and preparing children for lifelong learning.

    Programs and Services:

    • Early Head Start: Free, comprehensive child development services for income-eligible families with infants and toddlers under 3 years old.

    • Family Child Care: Full-day educational care for children aged 0-4, led by licensed providers in their homes.

    • Early Childhood Centers: Affordable childcare options for children aged 2-5, located in Lower Manhattan, Brooklyn, and Queens.

    Cost: Fees are determined by income eligibility, ensuring accessibility for all families.

    Contact Information:

    • Address: 184 Eldridge Street, New York, NY 10002

    • Phone: (212) 453-4500

    • Website:

    - [Free to Low-Cost Legal Representation for Immigrants](https://www.documented.info/:locale/services/8755):

    Offers free asylum consults and application review. They also offer pro se assistance with the completion and filing of asylum and work authorization apps.

    Direct service in English, French, and Spanish. Uses language line for other languages.

    - [Comprehensive Healthcare Services for Underserved Communities - Urban Health Plan](https://www.documented.info/:locale/services/8756):

    Urban Health Plan: Comprehensive Healthcare for All

    Mission: Urban Health Plan is committed to improving the health and quality of life of underserved communities in the Bronx, Queens, and Manhattan. With over 50 years of experience, the organization provides culturally sensitive, high-quality, and compassionate care to individuals and families.

    Programs and Services:

    • Primary Care:

      • Adult medicine, pediatric care, and adolescent health services.

      • Geriatrics and senior care through the Center for Healthy Aging.

    • Women's Health:

      • OB-GYN services, pregnancy care, and family planning.

    • Dental Care:

      • Comprehensive dental services for adults and children.

    • Specialty Care:

      • Allergy, cardiology, dermatology, endocrinology, and podiatry.

      • Behavioral health services, including psychiatry, psychology, and social work.

    • Health Education and Nutrition:

      • Workshops and counseling to promote healthy lifestyles.

    • Social Services:

      • Assistance with housing, food security, and public benefits.

    Cost & Accessibility:

    • Cost: Services are affordable, with options for uninsured individuals based on income guidelines.

    • Accessibility: Telehealth services are available, ensuring access to care regardless of location.

    Languages Offered: Services are available in English, Spanish, and other languages through interpretation services.

    Contact Information:

    • Main Address: 1065 Southern Blvd, Bronx, NY 10459

    • Phone: (718) 589-2440

    • Website:

    - [Free Legal Trainings & Legal Clinics](https://www.documented.info/:locale/services/8757):

    Urban Justice Center: Advocating for Social Justice

    Mission: Founded in 1984, the Urban Justice Center is committed to advocating for a just, fair, and decent society. UJC provides legal services, policy advocacy, and community organizing to empower underserved individuals and communities in New York City.

    Programs and Services:

    • Legal Assistance:

      • Free legal clinics addressing issues such as homelessness, discrimination, asylum, and intimate partner violence.

      • Impact litigation to challenge systemic injustices.

    • Community Organizing:

      • Mobilizing communities to advocate for their rights and drive systemic change.

      • Supporting member-led projects like Freedom Agenda, which focuses on decarceration and system transformation.

    • Social Services:

      • Holistic support for survivors of domestic violence, LGBTQ+ youth, and individuals with mental health concerns.

      • Case management and advocacy for housing, food security, and public benefits.

    • Education and Outreach:

      • "Know Your Rights" trainings and public education campaigns.

      • Mentoring the next generation of social justice leaders through the Social Justice Accelerator.

    Cost & Compensation:

    • Cost: Services are free for eligible individuals.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English and additional languages through interpretation services.

    Contact Information:

    • Address: 40 Rector Street, 9th Floor, New York, NY 10006

    • Phone: (646) 602-5600

    • Website:

     
    - [Employment Services for Low-Income Individuals](https://www.documented.info/:locale/services/8758):

    Urban Upbound: Tackling Poverty and Empowering Communities

    Mission: Urban Upbound is dedicated to breaking cycles of poverty in New York City public housing and other low-income neighborhoods. Through integrated, comprehensive programs, Urban Upbound provides underserved youth and adults with the tools and resources needed to achieve economic prosperity and self-sufficiency.

    Programs and Services:

    • Employment Services:

      • Job placement assistance, career development programs, and sector-focused job readiness training.

      • Skills training and certifications to enhance employability.

    • Youth Development:

      • College access programs, SAT preparation, mentorship initiatives, and internships for high school students.

      • Leadership development and educational workshops.

    • Financial Counseling:

      • One-on-one financial coaching to improve budgeting and savings.

      • Access to affordable financial products through the Urban Upbound Federal Credit Union.

    • Community Revitalization:

      • Worker cooperative development and business innovation support.

      • Launching and providing technical assistance to worker cooperative businesses and traditional small businesses.

      • Affordable housing initiatives and community engagement projects.

    • Tax Preparation and Income Support:

      • Free tax preparation services for eligible individuals.

      • Assistance with SNAP applications and other public benefits.

    • Mental Health and Wellness Program:

      • Mental health counseling services (limited capacity) to support emotional well-being and resilience.

    • Financial Inclusion Services:

      • Anchored by the Urban Upbound Federal Credit Union, providing access to vital financial resources and products.

    Cost & Compensation:

    • Cost: All services are free for eligible participants.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English and Spanish, with additional language support through interpretation services.

    Contact Information:

    • Urban Upbound Main Office Address: 12-11 40th Avenue, Long Island City, NY 11101

    • Urban Upbound Empowerment Center Address: 10-38 41st Avenue, Long Island City, NY 11101

    • Phone: (718) 784-0877

    • Email: info@urbanupbound.org

    • Website:

    - [Free Community Support and Integration Services for Migrants (VIA)](https://www.documented.info/:locale/services/8759):

    Organization Overview

    Venezuelans and Immigrants Aid (VIA) is a volunteer-driven, community-based nonprofit organization founded in 2016. VIA supports displaced individuals and asylum seekers, particularly those affected by the Venezuelan crisis and other regional conflicts. The organization provides free, culturally responsive services that help migrants safely adapt, integrate, and rebuild their lives in the United States.

    Programs and Services

    Legal Orientation

    VIA provides guidance and education on immigration pathways and available legal options, including:

    • General information on migratory options for lawful status and permanent residency
    • Referrals and connections to trusted immigration legal resources

    Emotional Support & Wellbeing

    VIA offers mental health and community support services designed to promote healing and resilience, including:

    • Peer support groups
    • Individual therapy sessions
    • Mental health and wellness workshops
    • Cultural and community-building activities

    English Language Education

    VIA supports language access and integration through:

    • Beginner to intermediate English classes
    • Conversation groups
    • Tutoring support for young migrants

    Cultural Integration & Welcome Programs

    VIA hosts in-person and virtual programs that help migrants build community and feel welcomed, including:

    • Cultural integration activities
    • Community events celebrating traditions and shared experiences

    Humanitarian Assistance

    VIA provides direct support to vulnerable migrants through:

    • Quarterly humanitarian aid programs
    • Distribution of food, transportation assistance, and clothing

    Target Audience

    • Displaced individuals
    • Asylum seekers
    • Venezuelan migrants
    • Immigrants affected by regional conflicts
    • Newly arrived migrants in New York City

    Eligibility Requirements

    Eligibility varies by program. Some services may require registration or be limited based on capacity.

    Supported Languages

    • English
    • Spanish
    • Additional languages depending on community need

    Cost

    All services are free for eligible participants.

    Referral Process

    Some programs may require prior registration

    Location & Hours

    Services are offered citywide in New York City through a combination of in-person and virtual programming. Hours vary by program.

    Mon - Fri from 10 am to 5 pm EST

    Contact Information

    vianyc.org@gmail.com and info@vianyc.org

    Website: https://vianyc.org/what-we-do/

    - [Free Eye Care for Children](https://www.documented.info/:locale/services/8760):

    A Vision Service Plan (VSP) program, Sight for Students provides children in need, with no-cost eye care and prescription glasses from local doctors

    - [Sexual Health and Wellness Center](https://www.documented.info/:locale/services/8761):

    Mission: The Sexual Health and Wellness Center is committed to providing accessible, confidential, and comprehensive sexual health services to individuals of all ages and backgrounds.

    Programs and Services:

    • STD and HIV Testing:

      • Free and confidential testing for sexually transmitted diseases, including chlamydia, gonorrhea, syphilis, and HIV.

    • Preventive Care:

      • Access to PrEP and PEP treatments for HIV prevention.

      • Vaccinations for HPV and hepatitis.

    • Sexual Health Education:

      • Workshops and counseling to promote safe practices and awareness.

    • Treatment and Referrals:

      • Treatment for STDs and referrals to specialized healthcare providers.

    Cost & Compensation:

    • Cost: Services are free or low-cost, ensuring accessibility for all.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English and additional languages through interpretation services.

    Contact Information:

    • Address: 475 Atlantic Ave, 2nd Floor, Brooklyn, NY 11217

    • Phone: (917) 246-7498

    • Website:

    - [Legal Services for Immigrant Youth and Families](https://www.documented.info/:locale/services/8763):

    Legal Services for Immigrant Youth and Families

    Mission: The VOLS Immigration Project supports immigrant youth, young adults, and families in New York City by providing free legal services and empowering them to access security, education, and employment opportunities.

    Programs and Services:

    • Direct Legal Services:

      • Assistance with asylum applications, Special Immigrant Juvenile Status (SIJS), Deferred Action for Childhood Arrivals (DACA) renewals, Temporary Protected Status (TPS), U-visas, and removal defense.

    • Community Legal Education:

      • Presentations, trainings, and clinics to educate immigrant communities about their rights and legal options.

    • School Partnerships:

      • Collaboration with over 30 immigrant-serving public schools, colleges, and community organizations to reach young people in their communities.

    • Long-Term Support:

      • Guidance through multiple years and stages of the legal journey for immigrant youth and families.

    Cost & Compensation:

    • Cost: Services are provided free of charge to eligible clients.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English, Spanish, and other languages relevant to immigrant communities.

    Contact Information:

    • Hotline: (347) 521-5722

    • Email: sling@volsprobono.org

    • Website:

    - [Services for Survivors of Gender-Based Violence](https://www.documented.info/:locale/services/8765):

    Womankind

    Mission: Womankind empowers survivors of gender-based violence, including domestic violence, human trafficking, and sexual violence, by providing culturally-sensitive and holistic support.

    Programs and Services:

    • Supportive Counseling:

      • Survivor-centered counseling to promote healing and self-sufficiency.

    • Legal Assistance:

      • Help with family law and immigration-related legal matters.

    • Emergency Housing:

      • Safe shelter for survivors and their families.

    • Wellness Groups:

      • Activities and workshops to support mental and physical well-being.

    • Community Education:

      • Programs to raise awareness and educate the public about gender-based violence.

    Cost & Compensation:

    • Cost: Services are free and confidential for survivors.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English, Spanish, and over 18 Asian languages and dialects.

    Contact Information:

    • Address: 42 Broadway, Suite 1836, New York, NY 10004

    • Phone: (888) 888-7702

    • Email: info@iamWK.org

    • Website:

    - [Worker's Rights Organization](https://www.documented.info/:locale/services/8767):

    Worker's Justice Project (WJP)

    Mission: Founded in 2010, the Worker’s Justice Project empowers low-wage immigrant workers by organizing, educating, and advocating for better workplace conditions and social justice.

    Programs and Services:

    • Los Deliveristas Unidos (LDU):

      • A movement of app-based food delivery workers advocating for better wages, safety measures, and improved working conditions.

    • Liberty Cleaners:

      • Focused on fighting for living wages for cleaning workers.

      • Offers skills training and certifications to build career pathways.

    • Construction Workers United (CWU):

      • Organizes day laborers and low-wage immigrant workers in the construction industry.

      • Provides OSHA/SST training, prevents wage theft, and connects workers with employers.

    • Leadership Development:

      • Training programs to develop leadership skills and empower workers to advocate for their rights.

    Cost & Compensation:

    • Cost: Services are free for eligible workers.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are available in English, Spanish, and other languages relevant to the immigrant worker community.

    Contact Information:

    • Williamsburg Office: 365 Broadway, Brooklyn, NY 11211 | Phone: (347) 889-6340

    • Sunset Park Office: 4112 4th Ave, Brooklyn, NY 11232 | Phone: (347) 422-0667

    • Email: contactus@workersjustice.org

    • Website:

    - [Free Food, Clothes and Essentials Distribution](https://www.documented.info/:locale/services/8769):

    English: Washington Square Park Mutual Aid

    Mission: Washington Square Park Mutual Aid is dedicated to supporting the local community by providing essential resources and fostering a spirit of mutual support and solidarity.

    Programs and Services:

    • Free Food Distribution:

      • Collection and distribution of free food every Friday.

    • Clothing and Supplies:

      • Free clothes and essential supplies for those in need.

    • Community Engagement:

      • Opportunities for community members to connect and support one another.

    Cost & Compensation:

    • Cost: All services are provided free of charge.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered: Services are primarily offered in English, with additional language support available through volunteers.

    Contact Information:

    • Email: wspmutualaid@gmail.com

    • Website:

    - [Food Pantry](https://www.documented.info/:locale/services/8770):
    The YWCA of Queens offers a mobile food pantry by appointment only, distributing food on Tuesdays from 11am-3pm at their location in Flushing, NY. Appointments are scheduled on Thursday mornings by calling 718-353-4553. 
     
    Here's a more detailed breakdown: 
     
    • Food Pantry Distributions: Tuesdays, 11am-3pm
    • Location: YWCA of Queens, 42-07 Parsons Blvd, Flushing, NY 11355
    • Appointments: Required, no walk-ins allowed
    • Scheduling Appointments: Call 718-353-4553 on Thursday mornings
    • Email for questions: foodpantry@ywcaqueens.org
    - [Haitian Creole and French Community Services](https://www.documented.info/:locale/services/8771):

    Life of Hope

    Organization Overview Life of Hope is a nonprofit organization based in Brooklyn, NY, dedicated to serving youth, immigrant families, and underserved communities. Their mission is to provide access to critical resources, education, and support to foster equity and well-being.

    Services

    • Health & Wellness programs, including maternal and child health support

    • Workforce development and entrepreneurship training

    • Social and legal services assistance

    • Youth development and mentorship programs

    • Adult education, including language access and digital skills training

    • Cultural and educational programming

    • Community empowerment initiatives

    Target Audience

    • Youth and immigrant families

    • Low-income individuals and underserved communities

    • Residents of Central Brooklyn

    Supported Languages

    • English

    • Haitian Creole

    • French

    • Spanish

    Cost Services vary; some programs may be free or low-cost. Eligibility requirements may apply.

    Referral Process Contact the organization directly for details on enrollment and eligibility.

    Location & Hours

    • Address: 710 E 37th St, Brooklyn, NY, 11203

    • Hours: Check with the organization for specific operating hours.

    Contact Info

    • Phone: (718) 362-3161

    • Website:

    - [Support Services for Haitian Refugees](https://www.documented.info/:locale/services/8772):

    Organization Overview Haitian Women for Haitian Refugees (HWHR) was founded in 1992 to respond to the needs of Haitian refugees and immigrants in the U.S. fleeing persecution. The organization provides education, community organizing, leadership development, and collective action to empower Haitian individuals and families.

    Services

    • Education and leadership development

    • Community organizing and advocacy

    • Social and economic justice initiatives

    • Support for displaced Haitian families

    Target Audience

    • Haitian refugees and immigrants

    • Displaced Haitian families seeking asylum in the U.S.

    Supported Languages

    • Haitian Creole

    • English

    • French

    Cost Services vary; contact the organization for details on eligibility and costs.

    Referral Process Reach out directly to the organization for enrollment and eligibility information.

    Location & Hours Check with the organization for specific office locations and operating hours.

    Contact Info

    • Website:

    - [Various Services for Haitians - Haitian American United for Progress](https://www.documented.info/:locale/services/8773):

    Various Services for Haitians - Haitian American United for Progress

    What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.

    Services Offered:

    • Immigration Education: Legal orientation and support for immigrants.

    • Healthcare Services: Assistance with health insurance enrollment and access to care.

    • School Enrollment Referrals: Guidance for enrolling children in schools.

    • IDNYC Enrollment: Support for obtaining New York City identification cards.

    • Mental Health Counseling: Counseling services to support emotional well-being.

    • Specialized Assistance: Programs for individuals with special needs.

    • Pre-K Program: Free, full-day Pre-K program for four-year-old students.

    Cost:

    • All services are provided free of charge.

    Locations, Hours, and Contact Information:

    1. Jamaica Office

      • Address: 209-05 Jamaica Avenue, Queens Village, NY 11428

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 929-474-9417

    2. Brooklyn Office

      • Address: 1760 Nostrand Avenue, Brooklyn, NY 11226

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 718-233-1186

    3. Hillside Office

      • Address: 197-17 Hillside Avenue, Hollis, NY 11423

      • Hours: Monday to Friday, 9:00 AM to 6:00 PM

      • Phone: 718-527-3776

    Email:

    • info@haupinc.com

    Website:

    - [Various Services for Haitians - Haitian American United for Progress](https://www.documented.info/:locale/services/8774):

    Various Services for Haitians - Haitian American United for Progress

    What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.

    Services Offered:

    • Immigration Education: Legal orientation and support for immigrants.

    • Healthcare Services: Assistance with health insurance enrollment and access to care.

    • School Enrollment Referrals: Guidance for enrolling children in schools.

    • IDNYC Enrollment: Support for obtaining New York City identification cards.

    • Mental Health Counseling: Counseling services to support emotional well-being.

    • Specialized Assistance: Programs for individuals with special needs.

    • Pre-K Program: Free, full-day Pre-K program for four-year-old students.

    Cost:

    • All services are provided free of charge.

    Locations, Hours, and Contact Information:

    1. Jamaica Office

      • Address: 209-05 Jamaica Avenue, Queens Village, NY 11428

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 929-474-9417

    2. Brooklyn Office

      • Address: 1760 Nostrand Avenue, Brooklyn, NY 11226

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 718-233-1186

    3. Hillside Office

      • Address: 197-17 Hillside Avenue, Hollis, NY 11423

      • Hours: Monday to Friday, 9:00 AM to 6:00 PM

      • Phone: 718-527-3776

    Email:

    • info@haupinc.com

    Website:

    - [Various Services for Haitians - Haitian American United for Progress](https://www.documented.info/:locale/services/8775):

    Various Services for Haitians - Haitian American United for Progress

    What They Do: Haitian Americans United for Progress (HAUP) is a nonprofit organization dedicated to supporting individuals with diverse needs, particularly immigrants and underserved communities. Their mission is to empower individuals and families through education, health services, and specialized assistance, fostering resilience and self-sufficiency.

    Services Offered:

    • Immigration Education: Legal orientation and support for immigrants.

    • Healthcare Services: Assistance with health insurance enrollment and access to care.

    • School Enrollment Referrals: Guidance for enrolling children in schools.

    • IDNYC Enrollment: Support for obtaining New York City identification cards.

    • Mental Health Counseling: Counseling services to support emotional well-being.

    • Specialized Assistance: Programs for individuals with special needs.

    • Pre-K Program: Free, full-day Pre-K program for four-year-old students.

    Cost:

    • All services are provided free of charge.

    Locations, Hours, and Contact Information:

    1. Jamaica Office

      • Address: 209-05 Jamaica Avenue, Queens Village, NY 11428

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 929-474-9417

    2. Brooklyn Office

      • Address: 1760 Nostrand Avenue, Brooklyn, NY 11226

      • Hours: Monday to Friday, 10:00 AM to 6:00 PM

      • Phone: 718-233-1186

    3. Hillside Office

      • Address: 197-17 Hillside Avenue, Hollis, NY 11423

      • Hours: Monday to Friday, 9:00 AM to 6:00 PM

      • Phone: 718-527-3776

    Email:

    • info@haupinc.com

    Website:

    - [Diaspora Community Services](https://www.documented.info/:locale/services/8776):

    Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS: 

    Sexual assault support

    • Civil legal advocacy/court accompaniment 
    • Counseling/support group 
    • Criminal justice advocacy/court accompaniment 
    • Crisis intervention 
    • Employment counseling 
    • Hospital/clinic/other medical response 
    • Job training 
    • Material assistance 
    • Transportation 
    • Victim/survivor advocacy

    Home health services

    • Health care providers
    • Mental health and substance abuse providers
    • Medications
    • Housing 
    • Social services (such as food, benefits, and locating transportation)

    Residential services

    Mothers Gaining Hope House offers shelter for a period of up to 24 months for:

    • Pregnant and parenting
    • Runaway or homeless
    • Adolescents ages 16-20
    • LGBTQ+

    Youth development programs in North and Central Brooklyn

    • Sexual reproductive health
    • Substance Management and HIV Prevention
    • HIV & Hep-C testing & prevention
    - [Carribbean Women's Health Association](https://www.documented.info/:locale/services/8777):

    CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them. CWHA assists vulnerable pregnant women in the post-partum phase, individuals in the inter-conceptional period, their infants, families and young adults. This support is extended through outreach efforts, care coordination, community-wide education, and overall support. Immigrants will find other services like: 

    • Medicaid health insurance enrollment
    • HIV/AIDS assistance
    • Citizenship/naturalization
    •  Deferred Action for Childhood Arrivals (DACA) renewals
    •  Employment authorization
    •  Alien relative petitions
    •  Consular processing (filing for relatives overseas)
    •  Adjustment of status (green card)
    - [One-on-One Youth Mentorship (Multilingual)](https://www.documented.info/:locale/services/8778):

    Big Brothers Big Sisters of New York City (BBBSNYC)

    BBBS of NYC offers a 1:1 mentorship program for Youths between the ages of 7-17 living in NYC. The program allocates up to eight hours each month, agreed in advance between the guardians and the mentor,  during the weekends. Mentors of different backgrounds that speak Chinese, Korean, Spanish and more are available.

    Note: More than one child per family can apply, and each one will be paired with a mentor of their own.

    Website:

    Services and Programs Offered:

    1. Mentoring Programs:

      • Matches youth ("Littles") with adult mentors ("Bigs") to foster meaningful relationships.

      • Focuses on building confidence, skills, and support for young people to thrive.

    2. Corporate Engagement:

      • Collaborates with companies to provide mentorship opportunities and support for youth programs.

    3. Events and Fundraisers:

      • Hosts events like the Big Apple Gala, Casino Jazz Night, and the TCS New York City Marathon to raise funds for mentorship programs.

    Languages Offered:

    • Services are primarily in English, but they aim to support diverse communities.

    Location:

    • New York City, with programs reaching youth across all boroughs.

    Hours:

    • Not explicitly mentioned on their website. Contact them directly for details.

    Compensation:

    • Programs are provided free of charge to eligible youth.

    Additional Notes:

    • BBBSNYC has been serving the community for over 120 years, shaping the future of New York City through transformative mentorships.

     
    - [Free Arts NYC - Youth Mentoring](https://www.documented.info/:locale/services/8780):

     

    Free Arts NYC: Free Arts Days

    Website:

    The organization provides mentee services through their Free Art Dayswhich pairs volunteers one on one with underserved elementary-aged youth for an afternoon of creating art and interaction with other youth.  More information about the program.

    Program Overview:

    • Free Arts Days is a community engagement program where teams of volunteer mentors and youth come together for a day of art-making and self-expression.

    • Each child is paired with a mentor who guides them through various art projects during the event.

    • Activities focus on helping children build confidence, improve communication skills, and foster creativity.

    • Events are hosted at schools, shelters, and community centers across NYC.

     
    - [HEAF - Academic Support, academic enrichment, social and cultural experiences](https://www.documented.info/:locale/services/8781):

    Harlem Educational Activities Fund (HEAF)

    HEAF supports young people in underserved communities from middle school through college by providing academic enrichment, social and cultural experiences, and personalized guidance year-round.

    The Harlem Educational Activities Fund (HEAF) is a nonprofit organization dedicated to transforming the lives of underserved youth through academic enrichment, social and cultural exposure, and individual attention. Here's a breakdown of their services and details:

    Website:

    Services and Programs Offered:

    1. High Expectations Program:

      • A middle school program that integrates academic enrichment and experiential learning.

      • Prepares students for acceptance into top public high schools in New York City.

    2. College Quest Program:

      • A high school program offering college-level coursework, educational experiences, and one-on-one guidance for college applications.

      • Focuses on helping students navigate social pressures and academic challenges.

    3. Onward Program:

      • Supports college students and alumni with career readiness, internships, and networking opportunities.

    4. Workshops and Events:

      • Includes cultural exposure, leadership development, and community service activities.

    Languages Offered:

    • Services are primarily in English, but they aim to support diverse communities.

    Location:

    • 2090 Adam Clayton Powell Jr Blvd, 10th Floor, New York, NY 10027.

    Hours:

    • Not explicitly mentioned on their website. Contact them directly for details.

    Compensation:

    • Programs are provided free of charge to eligible students.

    Additional Notes:

    • HEAF has a proven track record of success, with 100% of their students graduating high school on time and nearly all enrolling in four-year colleges.

    - [American Bar Association Detention and LOP Information Line](https://www.documented.info/:locale/services/8785):

    ABA offers services for detained respondents who are representing themselves in court and do not have a lawyer. To access the services from a detention center, dial 2150#

    ABA Free Legal Answers

    Website:

    Free Answering Feature Explained:

    1. Eligibility Check:

      • Users need to answer initial questions to determine if they meet eligibility requirements.

      • Eligibility is based on income level and other factors specific to each state.

    2. Posting Questions:

      • Eligible users register on the platform and post civil legal questions (e.g., related to family law, housing, employment, consumer rights, etc.).

      • Criminal law questions are not supported.

    3. Volunteer Attorneys:

      • Licensed volunteer attorneys from the user’s state review the posted questions and provide accurate legal advice tailored to the situation.

    4. Receiving Answers:

      • Users are notified via email when a response is ready.

      • Responses are accessible via the platform, and users can ask follow-up questions if needed.

    5. No Cost:

      • The service is completely free for eligible users.

      • There’s no obligation for long-term representation beyond the online advice provided.

    Additional Notes:

    The ABA Free Legal Answers platform is a virtual legal clinic aimed at bridging the gap in access to legal resources for individuals who cannot afford legal assistance. It ensures civil legal advice is accessible, timely, and professional.

    - [HIAS Legal Services](https://www.documented.info/:locale/services/8786):

    HIAS is a non-profit that focuses on the protection of refugees who have been forced to flee their countries. They provide services in Spanish and Russian to individuals who fear returning to their country of origin. Interpretation services are also available. Contact legal intake line first Friday of the month only: (212) 613-1341

    Services and Programs Offered

    • Legal Services: Assistance with asylum applications, family reunification, and other immigration-related legal needs.

    • Resettlement and Integration: Support for refugees to rebuild their lives, including housing, employment, and education.

    • Emergency Response: Providing aid to displaced individuals in crisis situations worldwide.

    • Advocacy: Promoting refugee rights and influencing policies to protect displaced individuals.

    • Mental Health and Psychosocial Support: Helping refugees cope with trauma and adjust to new environments.

    Languages Offered

    • Services are available in multiple languages, ensuring accessibility for diverse communities.

    Location

    • International Headquarters: 1300 Spring Street, Suite 500, Silver Spring, MD 20910.

    • New York Office: 333 7th Avenue, Suite 1600, New York, NY 10001.

    Hours

    • Not explicitly mentioned on their website. It's best to contact them directly for details.

    Compensation

    • Services are provided free of charge or at low cost, depending on the program.

    Additional Notes

    • HIAS is one of the oldest refugee resettlement agencies in the United States, with a history of helping displaced individuals since 1881.

    • They work globally to ensure refugees find safety, welcome, and opportunities to rebuild their lives.

    - [Legal Services](https://www.documented.info/:locale/services/8787):

    Mobilization for Justice (MFJ) is a nonprofit organization that provides free civil legal assistance to low-income New Yorkers. 

    Offers representation in English and Spanish to non-detained individuals living in the five boroughs. Must make an appointment. Intake hours are Wednesdays between 10 a.m. to 12 p.m. by calling (212) 417-3724. Access to interpreters available. 

    Services and Programs Offered

    • Legal Services: Assistance with housing, foreclosure, civil rights, disability and aging rights, bankruptcy, tax, consumer issues, employment, government benefits, immigration, and kinship care.

    • Community Education: Workshops and resources to help individuals understand their rights.

    • Policy Advocacy: Efforts to address systemic issues and promote justice.

    • Impact Litigation: Legal actions to address broader social injustices.

    Languages Offered

    • Services are available in multiple languages, ensuring accessibility for diverse communities.

    Location

    • 100 William Street, New York, NY 10038.

    Hours

    • Intake hours vary by program. It's best to contact them directly for specific details.

    Compensation

    • Services are provided free of charge to eligible individuals.

    Additional Notes

    • MFJ prioritizes the needs of people who are low-income, disenfranchised, or have disabilities.

    • They aim to prevent homelessness, stabilize families, and address racial disparities.

    - [Legal Services](https://www.documented.info/:locale/services/8788):

    La Victoria Foundation offers affordable immigration services, including adjustment of status, asylum applications, DACA renewals, and citizenship guidance. They also assist with tax preparation and ITIN applications.

    Their mission focuses on supporting low-income and indigent individuals, charging minimal fees to ensure accessibility.

    Additionally, they provide free asylum application preparation.

    Locations: Dallas, TX | Queens, NY

     

    The information included here is current and accurate to the best of our knowledge. Please contact ImportaMi via e-mail at info.importami@rescue.org with any questions or corrections.

    - [Legal assistance to immigrant survivors of crime, torture, or abuse. ](https://www.documented.info/:locale/services/8792):

    Safe Horizon provides representation to non-detained residents of New York City. They focus on representing survivors of crime, violence, abuse, trafficking and torture. Their staff is bilingual (ENG/SPA) with access to interpreters for all other languages.

    Safe Horizon's Immigration Law Project (ILP) provides legal assistance to immigrant survivors of crime, torture, or abuse. 

    Services and Programs Offered

    • Legal Services: Assistance with U-visas, T-visas, work authorization, VAWA self-petitions, adjustment of status, naturalization, removal defense, family-based petitions, DACA, and more.

    • Advocacy: Support for obtaining lawful status, relief from removal, and economic security.

    Languages Offered

    • Services are available in 200 different languages, ensuring accessibility for diverse communities.

    Location

    • 41 Flatbush Avenue, 6th Floor, Brooklyn, NY 11217. They serve all five boroughs of New York City.

    Hours

    • Monday to Friday: 9:00 a.m. - 5:00 p.m.

    • Intake hours: Monday to Thursday: 10:00 a.m. - 4:00 p.m.

    • Clients are seen by appointment only.

    Compensation

    • Services are provided for free or at low cost, depending on the case.

    Additional Notes

    • The ILP is dedicated to helping clients regardless of their current immigration status.

    • Their staff is trained to work with survivors of trauma and violence from diverse cultures.

    - [Referral Services for African Immigrants](https://www.documented.info/:locale/services/8796):

    African Communities Together (ACT)

    What They Do: African Communities Together (ACT) is a nonprofit organization dedicated to empowering African immigrants in the United States. ACT helps African immigrants integrate socially, advance economically, and engage civically. Their mission is to fight for civil rights, opportunities, and a better life for African immigrant families in the U.S. and worldwide.

    ACT helps African immigrants find free or low-cost assistance with immigration, jobs, and other needs. They provide free referrals to trustworthy nonprofit and government agency partners in multiple languages. ACT provides African immigrants leadership training to encourage civic engagement.  

    At the moment, they have limited capacity to take on defensive asylum cases. However, depending on the case, they may be able to assist or to refer the case out.

    Email nylegal@africans.us in order to be placed on the intake list. Their legal dept will contact clients and determine if they'll take on their asylum case.

    Services Offered:

    1. Immigration Legal Services:

      • Free or low-cost assistance with immigration applications, including:

        • Naturalization (N-400).

        • Family-based petitions (I-130).

        • Employment authorization (I-765).

        • Green card renewals (I-90).

        • Temporary Protected Status (TPS) applications.

      • Representation in asylum cases and removal hearings.

      • Freedom of Information Act (FOIA) requests and background checks.

    2. Economic Empowerment:

      • Job placement assistance and career readiness programs.

      • Referrals to trustworthy nonprofit and government agency partners.

    3. Community Advocacy and Leadership Development:

      • Monthly membership meetings and leadership training.

      • Campaigns for fair immigration reform and language access.

      • Civic engagement initiatives to promote voter registration and participation.

    4. Educational Resources:

      • Workshops and informational sessions on immigration policies.

      • Training on navigating the U.S. legal and economic systems.

    Cost & Compensation:

    • Cost: Most services are provided free of charge or at a low cost to ensure accessibility for all African immigrants.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered:

    • English

    • French

    • Additional African languages available through staff and volunteers.

    Additional Notes:

    • ACT actively reaches out to underserved African communities and collaborates with over 80 law firms and organizations nationwide.

    • Services are available to all African immigrants, regardless of immigration status.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 127 West 127th Street, Suite 221, New York, NY 10027

    Contact Information:

    • Phone: (347) 767-4425

    • Email: info@africans.us

    • Website:

    - [Pro-Bono Legal Services for Survivors of Anti-Asian Hate](https://www.documented.info/:locale/services/8797):

    Alliance for Asian American Justice

    What They Do: The Alliance for Asian American Justice is a nonprofit organization formed to combat anti-Asian hate and violence in the United States. It provides pro bono legal services to victims of anti-Asian hate crimes and discrimination. The Alliance collaborates with law firms, advocacy groups, and Fortune 100 companies to ensure justice and accountability for victims while promoting awareness and understanding.

    Services Offered:

    1. Legal Support:

      • Free legal representation for victims of anti-Asian hate crimes.

      • Assistance with civil rights cases and workplace discrimination.

      • Advocacy for victims of harassment and violence.

    2. Community Advocacy:

      • Campaigns to raise awareness about anti-Asian hate and violence.

      • Collaboration with grassroots organizations to support affected communities.

      • Educational initiatives to promote diversity and inclusion.

    3. Policy and Legislative Advocacy:

      • Advocacy for stronger hate crime laws and protections.

      • Support for policies that address systemic racism and discrimination.

    4. Corporate and Organizational Partnerships:

      • Collaboration with Fortune 100 companies and law firms to provide resources and support.

      • Mobilization of corporate leaders to address anti-Asian hate.

    Languages Offered:

    • English

    • Additional languages available through interpretation services.

    Additional Notes:

    • The Alliance works with over 80 law firms nationwide to provide legal assistance.

    • Services are free and open to all victims of anti-Asian hate and violence.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: Various locations across the United States.

    Contact Information:

    • Website:

     
    - [Arab-American Association of New York](https://www.documented.info/:locale/services/8798):

    Organization Overview

    The Arab-American Association of New York (AAANY), located in Brooklyn, NY, empowers Arab-American and immigrant communities through social services, education, advocacy, and cultural programming. Their mission is to support and uplift immigrants, refugees, and marginalized groups across New York City.


    Services

    • Adult Education & Women’s Empowerment

      • ESL (English as a Second Language) classes (Literacy to Advanced levels)
      • Civics tutoring
      • Workforce development & digital literacy
      • Bilingual women’s empowerment workshops
    • Advocacy & Civic Engagement

      • Voter registration and education
      • Anti-hate violence campaigns
      • Immigrant rights advocacy
      • Coalition building and public engagement
    • Immigration Legal Services

      • Free, DOJ-accredited legal support
      • Help with:
        • Work authorizations
        • Naturalization
        • Permanent residency
        • Temporary Protected Status (TPS)
        • Adjustment of Status
        • Family petitions
        • Asylum
        • DACA
        • Consultations and referrals
      • Citizenship test preparation
      • Know Your Rights workshops
    • Mental Health & Domestic Violence Support

      • Multilingual case management
      • One-on-one counseling with licensed professionals
      • Clinical support groups
      • Referrals to partner agencies
    • Youth Programs

      • Brooklyn Arab Youth (BAY): afterschool organizing for Arab and BIPOC high school students
      • Brooklynat: community group for young Arab women (high school and college age)
    • Social Services & Case Management

      • Assistance with:
        • SNAP and food benefits
        • Housing support
        • HRA services
        • Medicare and Medicaid
    • Career Readiness & Economic Development (CRED)

      • Career counseling
      • Resume building
      • Interview preparation
      • Workplace etiquette
      • Computer and job skills workshops

    Target Audience

    • Arab-American and immigrant communities
    • Refugees
    • Low-income individuals and families
    • Youth and women from marginalized backgrounds

    Eligibility Requirements

    Eligibility varies by program. Most services are designed for immigrants, refugees, and low-income individuals.


    Supported Languages

    Services are multilingual, including Arabic and English. Additional languages may be supported through partner organizations.


    Cost

    Most services are free, especially legal, educational, and social support programs.


    Referral Process

    Some services may require referrals, especially for legal and mental health support. Many programs are accessible directly through AAANY.


    Location & Hours

    Main Office:
    6803 5th Avenue, Brooklyn, NY 11220

    Brooklyn Satellite:
    Beit El Maqdis, 6206 6th Avenue, Brooklyn, NY 11220

    Queens Satellite:
    BHALO, 172-27 Hillside Avenue, Jamaica, NY 11432

    Staten Island Satellite:
    401 Seaview Avenue, Staten Island, NY 10305

    Hours:
    Monday – Friday, 9:00 AM – 5:00 PM


    How to Contact Them

    Phone: (718) 745-3523
    Email: info@arabamericanny.org
    Website: https://www.arabamericanny.org/programs-2

    - [Islamic Community Advocacy and Services](https://www.documented.info/:locale/services/8799):

    Council on American-Islamic Relations, New York (CAIR-NY)

    What They Do: The Council on American-Islamic Relations, New York (CAIR-NY) is a nonprofit organization dedicated to defending civil rights, combating Islamophobia, and empowering the Muslim community in New York. CAIR-NY provides legal advocacy, education, and community support to ensure justice and mutual understanding. Their mission is to protect the rights of Muslims and promote a society free from discrimination and hate.

    Services Offered:

    1. Legal Advocacy:

      • Representation for victims of discrimination, harassment, and hate crimes.

      • Legal support for cases involving religious freedom and workplace discrimination.

      • Assistance with immigration-related legal issues.

    2. Community Education:

      • Workshops on civil rights and combating Islamophobia.

      • Know Your Rights training sessions for individuals and communities.

      • Educational resources on religious accommodations and anti-discrimination laws.

    3. Policy and Advocacy:

      • Advocacy for fair and just legislation at the local, state, and federal levels.

      • Campaigns to end unjust profiling and surveillance of Muslim communities.

      • Collaboration with other organizations to promote social justice.

    4. Media and Public Relations:

      • Countering Islamophobic rhetoric through media engagement.

      • Promoting positive narratives about the Muslim community.

    5. Civic Engagement:

      • Encouraging voter registration and participation.

      • Mobilizing grassroots activism to address systemic discrimination.

    Languages Offered:

    • English

    • Arabic

    • Additional languages available through interpretation services.

    Additional Notes:

    • CAIR-NY serves nearly one million Muslims in the New York area.

    • Services are free and open to all individuals, regardless of religion or background.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 80 Broad Street, 5th Floor, New York, NY 10004

    Contact Information:

    • Phone: (646) 665-7599

    • Email: info@ny.cair.com

    • Website:

     

    CAIR-NY serves Muslim New Yorkers through legal advocacy, education, media relations, civic engagement, and community mobilization. As the first line of defense, CAIR-NY protects New Yorkers who have experienced discrimination (Islamophobia and systemic discrimination in all its forms), harassment, hate crimes, and more.

    - [Youth, Food, Family, & Community assistance ](https://www.documented.info/:locale/services/8800):

    Catholic Charities of the Archdiocese of New York

    The Catholic Charities of the Archdiocese of New York collaborate with parishes, as well as non-Catholic and Catholic partners, to provide services to almost every human need.

    What They Do: Catholic Charities of the Archdiocese of New York is one of the largest charitable organizations in the New York metropolitan area. It provides a wide range of services to support individuals and families in need, regardless of their religion or background. Their mission is to alleviate poverty, provide hope, and promote dignity through compassionate and respectful care.

    Services Offered:

    1. Youth and Family Services:

      • Daycare, foster care, and adoption services.

      • After-school programs, summer camps, and community centers.

      • Counseling and support for families in crisis.

    2. Food and Housing Assistance:

      • Emergency meals and food pantries.

      • Eviction prevention and emergency shelters.

      • Transitional and permanent affordable housing.

    3. Services for Immigrants and Refugees:

      • Family reunification and legal services for immigrants.

      • English and civics classes.

      • Advocacy and support for asylum seekers.

    4. Support for People with Disabilities:

      • Supportive housing and residences for individuals with special needs.

      • Early intervention and special education programs.

    5. Community Outreach and Advocacy:

      • Financial assistance and job readiness programs.

      • Maternity services and counseling.

      • Advocacy for social justice and human rights.

    Languages Offered:

    • English

    • Spanish

    • Additional languages available through interpretation services.

    Additional Notes:

    • Catholic Charities operates through a network of 90 agencies across the 10 counties of the Archdiocese of New York.

    • Services are available to all individuals, regardless of their faith or background.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 1011 1st Avenue, New York, NY 10022

    Contact Information:

    • Phone: (888) 744-7900

    • Website:

     
    - [CUNY Citizenship Now!](https://www.documented.info/:locale/services/8801):

    CUNY Citizenship Now!

    What They Do: CUNY Citizenship Now! is a program by the City University of New York that provides free, high-quality, and confidential immigration law services to help individuals and families on their path to U.S. citizenship. Their mission is to empower immigrants by offering legal assistance, education, and resources to navigate the immigration process.

    CUNY Citizenship Now!  It is a university-based legal aid program that has provided free and confidential citizenship and immigration to all New Yorkers, regardless of income. The program assists with Citizenship, family petitions, DACA, TPS, and more. 

    Services Offered:

    1. Legal Services:

      • Assistance with naturalization and citizenship applications.

      • Family-based petitions and Deferred Action for Childhood Arrivals (DACA).

      • Temporary Protected Status (TPS) applications.

      • Renewal and replacement of immigration documents.

      • Fee waiver requests for eligible applicants.

    2. Community Events:

      • Monthly citizenship application assistance events.

      • Workshops to prepare for the naturalization exam.

      • Civic classes in partnership with the New-York Historical Society.

    3. Educational Resources:

      • Guidance on completing the N-400 citizenship application form.

      • Information on exemptions and modifications to naturalization requirements.

      • Tools to prepare for the citizenship test.

    Languages Offered:

    • English

    • Spanish

    Additional Notes:

    • Services are free and open to all New Yorkers, regardless of income or whether they are CUNY students.

    • Priority is given to CUNY students, but all are welcome.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: Various locations across New York City.

    Contact Information:

    • Phone: (646) 664-9400 or (212) 652-2071

    • Text: (929) 334-3784

    • Website:

    - [Database of Substance Abuse Services](https://www.documented.info/:locale/services/8803):
    • New York State Office of Addiction Services and Supports (OASAS): OASAS provides a comprehensive directory of substance use disorder treatment programs, prevention services, and clinical screening providers. You can explore their for detailed information.

    • NYC 988 Behavioral Health and Substance Use Services: NYC 988 offers a searchable database for behavioral health and substance use services. They provide 24/7 support and connections to resources. You can find more details .

    • NYC Health - Alcohol and Drug Use Services: NYC Health offers harm reduction programs, overdose prevention centers, and other services for individuals struggling with alcohol and drug use. Learn more about their offerings .

    • Alcoholism & Substance Abuse Services: Located at 501 Fashion Ave, New York, NY, this organization provides rehabilitative services for substance abuse. Contact them at (646) 728-4533 or visit their website .

    - [Health Services for LGBTQ+ Individuals](https://www.documented.info/:locale/services/8805):

    GMHC is the world’s first and leading provider of HIV/AIDS prevention, care and advocacy. They offer services for: Advocacy, Health Benefits, HIV & STI, Testing Housing & Financial Management, Legal, Meals & Nutrition, Mental & Behavioral Health, Prevention & Community Health, Substance Use, Training, Education, Capacity-Building, Wellness, and Workforce.

    - [Haitian-American Community Services](https://www.documented.info/:locale/services/8806):

    Haitian-American Community Coalition (HCC)

    What They Do: The Haitian-American Community Coalition (HCC) is a nonprofit organization established in 1982 in Brooklyn, New York. HCC is dedicated to championing the well-being of Haitian, Caribbean, and immigrant communities, as well as underserved populations. Their mission is to provide advocacy, empowerment, health education, and supportive services to promote self-sufficiency and address social, racial, and economic injustices.

    Services Offered:

    1. Health and Wellness Services:

      • HIV/AIDS education, prevention, and testing.

      • Mental health services through the BeWell Clinic (Article 31).

      • Substance abuse counseling and health education.

    2. Housing Assistance:

      • Supportive housing for individuals and families, including those living with HIV/AIDS.

      • Assistance for formerly homeless individuals.

    3. Community Services:

      • SNAP (Food Stamps) enrollment assistance.

      • Translation services and document preparation.

      • Domestic violence services and advocacy.

    4. Youth and Family Programs:

      • Youth music and arts programs.

      • ESL (English as a Second Language) classes.

      • Family Resource Centers for parents and children.

    5. Fitness and Nutrition Programs:

      • FITBK and FITQB initiatives promoting fitness and wellness.

      • Classes to reduce obesity and related health risks.

    Languages Offered:

    • English

    • French

    • Spanish

    • Haitian Creole

    Additional Notes:

    • HCC serves over 18,000 individuals annually, including immigrants, seniors, and low-income families.

    • Services are free and available to all community members, regardless of background or immigration status.

    Opening Hours:

    • Main Office: Monday - Friday: 9:00 AM - 5:00 PM

    • Wellness Center: Monday - Saturday: 11:00 AM - 8:00 PM

    Addresses:

    • Main Office: 3807-3809 Church Avenue, Brooklyn, NY 11203

    • Wellness Center: 1491 Broadway, 4th Floor, Brooklyn, NY 11221

    Contact Information:

    • Phone (Main Office): (718) 940-2200

    • Phone (Wellness Center): (718) 679-9862

    • Website:

     
    - [Immigration Legal Services](https://www.documented.info/:locale/services/8807):

    Immigrant Defense Project (IDP)

    What They Do: The Immigrant Defense Project (IDP) is a nonprofit organization dedicated to protecting and expanding the rights of immigrants, particularly those caught at the intersection of the criminal and immigration systems. IDP provides legal support, advocacy, and resources to prevent deportations and ensure fairness and justice for all immigrants. Their mission is to combat mass criminalization, detention, and deportation through a multipronged strategy.

    Services Offered:

    1. Legal Support:

      • Legal advice and training for immigrants, advocates, and attorneys.

      • Post-conviction relief and Padilla support for criminal defense attorneys.

    2. Community Defense:

      • Resources to defend against ICE raids and community arrests.

      • Know Your Rights workshops and materials for immigrants.

    3. Policy and Advocacy:

      • Advocacy for state, local, and federal policies that protect immigrant rights.

      • Campaigns to challenge ICE detainers and promote human rights.

    4. Impact Litigation:

      • Strategic litigation in Supreme Court and Circuit Courts to challenge unjust laws.

      • Legal challenges to expand protections for immigrants.

    5. Educational Resources:

      • Charts, checklists, and toolkits for attorneys and community members.

      • Workshops and training sessions on immigration consequences of convictions.

    Languages Offered:

    • English

    • Spanish

    Additional Notes:

    • IDP collaborates with grassroots organizations to provide community defense and advocacy.

    • Resources are available for immigrants, attorneys, judges, and advocates.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 3 West 29th Street, New York, NY 10001

    Contact Information:

    • Phone: (212) 725-6422

    • Website:

    - [Legal Services for LGBTQ+ Immigrants](https://www.documented.info/:locale/services/8808):

    Immigration Equality has been proud to advocate for and represent lesbian, gay, bisexual, transgender, queer (LGBTQ), and HIV-positive immigrants seeking safety, fair treatment, and freedom. They provide services for Asylum, people living with HIV, detention, couples and families, other paths to status, resources.

    - [Housing Assistance, Health Services, Community services](https://www.documented.info/:locale/services/8809):

    Institute for Community Living (ICL)

    What They Do: The Institute for Community Living (ICL) is a nonprofit organization dedicated to helping individuals and families in New York City who are living with serious mental illness, substance use disorder, and developmental disabilities. ICL provides trauma-informed care and a whole-health approach to address behavioral and physical health, as well as social determinants of health like housing and food security. Their mission is to empower people to lead fulfilling and independent lives.

    Services Offered:

    1. Housing Services:

      • Transitional housing for individuals and families.

      • Supported housing for adults and young adults living with mental illness.

      • Community residences for veterans and families.

    2. Behavioral Health Services:

      • Mental health clinics offering counseling and therapy.

      • Substance use disorder treatment programs.

      • Care coordination services.

    3. Services for Children and Families:

      • Family Resource Centers for parents of children with emotional and behavioral challenges.

      • School-based mental health support programs.

    4. Intellectual and Developmental Disabilities (I/DD) Services:

      • Advocacy and support for individuals with developmental disabilities.

      • Specialized programs to promote independence and inclusion.

    5. Community Outreach and Advocacy:

      • Programs to connect individuals with resources for housing, child care, finances, and employment.

      • Civic engagement initiatives to promote equity and inclusion.

    Cost & Compensation:

    • Cost: Services are provided free of charge or at low cost to eligible individuals and families.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered:

    • English

    • Spanish

    • Additional languages available through interpretation services.

    Additional Notes:

    • ICL operates the Hope Center, a centralized resource for individuals seeking services and support.

    • Services are available to all individuals, regardless of background or age.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 2581 Atlantic Avenue, Brooklyn, NY 11207

    Contact Information:

    • Phone: (718) 495-6700

    • Website:

     
    - [Legal Services for NYC](https://www.documented.info/:locale/services/8819):

    Legal Services NYC fights poverty and seeks racial, social, and economic justice for low-income New Yorkers.   Offices in all five boroughs provide services around foreclosure prevention, HIV advocacy, employment law, immigration/immigrant rights, LGBT advocacy, housing/tenants’ rights, reentry, domestic violence, language access, and more. Their services are available in 10 languages. 

    Legal Services NYC

    What They Do: Legal Services NYC is the largest civil legal services provider in the United States, dedicated to fighting poverty and seeking racial, social, and economic justice for low-income New Yorkers. They provide free legal assistance to individuals and families in need, helping them secure housing, access public benefits, protect their income, and more. Their mission is to ensure equal access to justice for all.

    Services Offered:

    1. Housing and Eviction Defense:

      • Legal representation for tenants facing eviction.

      • Advocacy for tenants' rights and housing stability.

    2. Public Benefits and Income Protection:

      • Assistance with accessing SNAP (Food Stamps), Medicaid, and other public benefits.

      • Legal support for unemployment insurance and disability benefits.

    3. Family Law:

      • Representation in cases of domestic violence, child custody, and divorce.

      • Advocacy for survivors of intimate partner violence.

    4. Immigration Services:

      • Legal assistance with citizenship applications, and asylum cases.

      • Representation for immigrants facing deportation.

    5. Consumer Rights:

      • Legal support for individuals facing debt collection and bankruptcy.

      • Advocacy against predatory lending practices.

    6. Education and Disability Rights:

      • Advocacy for students with disabilities to access appropriate educational services.

      • Legal support for families navigating the special education system.

    Cost & Compensation:

    • Cost: All services are provided free of charge to eligible low-income individuals and families.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered:

    • English

    • Spanish

    • Additional languages available through interpretation services.

    Additional Notes:

    • Legal Services NYC operates in all five boroughs of New York City, with offices in Brooklyn, Queens, Manhattan, the Bronx, and Staten Island.

    • Services are available to all eligible individuals, regardless of immigration status.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 40 Worth Street, Suite 606, New York, NY 10013

    Contact Information:

    • Phone: (917) 661-4500

    • Website:

     
    - [Education for Immigrant High Schoolers](https://www.documented.info/:locale/services/8820):

    Liberty High School Academy for Newcomers

    What They Do: Liberty High School Academy for Newcomers is a public high school in New York City that serves immigrant students in grades 9 through 12. The school provides a safe and nurturing environment for students transitioning to the American educational system. It focuses on English language acquisition while celebrating cultural diversity. Liberty High School offers academic programs, counseling services, and extracurricular activities to support students' academic and personal growth.

    Services Offered:

    1. Academic Programs:

      • English as a New Language (ENL) classes.

      • Advanced Placement (AP) classes for college credit.

      • New York State Regents Exam preparation.

    2. Counseling Services:

      • College counseling and application support for CUNY and SUNY programs.

      • Guidance for academic and personal development.

    3. Extracurricular Activities:

      • After-school programs and enrichment activities.

      • PSAL sports teams.

      • Student mural projects and art contests.

    4. Additional Support:

      • Free MetroCards for transportation.

      • Free breakfast and lunch for students.

      • Access to a school pantry with food, clothing, and other essentials.

    Languages Offered:

    • English

    • Over 20 languages spoken by the student population.

    Additional Notes:

    • Registration is open year-round for students aged 14.5 to 20 years old.

    • Students must bring a parent or guardian, transcript, immunization record, and proof of residency for enrollment.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 2:00 PM (Registration Hours)

    Address: 250 West 18th Street, New York, NY 10011

    Contact Information:

    • Phone: (212) 691-0934

    • Website:

     
    - [Social Services and Immigration Assistance](https://www.documented.info/:locale/services/8821):

    MinKwon Center for Community Action

    What They Do: The MinKwon Center for Community Action is a nonprofit organization dedicated to empowering low-income Korean, Asian, and immigrant communities in New York and New Jersey. Since 1984, they have been advocating for economic and social justice through organizing, education, and legal services. Their mission is to ensure that all individuals, regardless of immigration status, can achieve their full potential in a just and equitable society.

    Services Offered:

    1. Legal Services:

      • Immigration legal assistance, including naturalization, green card renewals, DACA renewals, and adjustment of status.

      • Representation for housing grievances, including eviction defense and tenant rights advocacy.

    2. Social Services:

      • Health insurance enrollment assistance through the New York State Health Marketplace.

      • Public benefits screenings for SNAP (Food Stamps) and HEAP (Heat and Energy Assistance Program).

      • Free income tax filing services during tax season.

    3. Community Advocacy and Education:

      • Workshops on tenant rights, housing discrimination, and gentrification.

      • Civic engagement initiatives, including voter registration drives and immigrant rights education.

    4. Youth and Leadership Development:

      • Programs to cultivate leadership skills among young people in immigrant communities.

    Cost & Compensation:

    • Cost: Services are provided free of charge, prioritizing low-income and limited English-proficient immigrants and seniors.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered:

    • English

    • Korean

    • Mandarin

    Additional Notes:

    • The MinKwon Center operates as a Single Stop USA site, providing comprehensive support to immigrant communities.

    • Services are tailored to meet the needs of low-income and underserved populations.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 133-29 41st Avenue, Suite 202, Flushing, NY 11355

    Contact Information:

    • Phone: (718) 460-5600

    • Website:

    - [Legal Services, Educational Programs, & Advocacy - (NMCIR) ](https://www.documented.info/:locale/services/8824):

    What They Do: NMCIR is a nonprofit organization dedicated to providing high-quality immigration-related legal services to immigrant communities. Their mission is to empower immigrants through education, advocacy, and legal assistance.

    Services Offered:

    1. Legal Services:

      • Assistance with citizenship applications and naturalization interviews.

      • Legal representation for immigration cases, including deportation defense.

      • Support for family reunification and visa applications.

    2. Educational Programs:

      • English for Speakers of Other Languages (ESOL) classes.

      • Citizenship preparation classes.

      • Workshops on immigrant rights and civic engagement.

    3. Community Advocacy:

      • Outreach programs to educate immigrants about their rights.

      • Advocacy for policies that protect immigrant communities.

    Cost & Compensation:

    • Cost: Services are offered at low or no cost to ensure accessibility for all immigrant communities.

    • Compensation: NMCIR pays an average hourly rate of $39, with wages ranging from $34 to $45 depending on the role, department, and individual qualifications. Salaries for employees range from $69,799 to $93,740 annually.

    Languages Offered:

    • English

    • Spanish

    Additional Notes:

    • NMCIR collaborates with local organizations to provide comprehensive support to immigrant communities.

    • Services are available to all immigrants, regardless of legal status.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 5030 Broadway, Suite 639, New York, NY 10034

    Contact Information:

    • Phone: (212) 781-0355

    • Website:

     
    - [Reproductive Health Care](https://www.documented.info/:locale/services/8825):

    Planned Parenthood of New York City (PPNYC) has been a beacon of hope for the thousands of individuals and families who rely on us for essential reproductive health care, innovative educational programs, and effective advocacy. They provide services relating to abortion, birth control, cancer screenings, STD testing and treatment, HIV testing and prevention, pregnancy testing and options counseling, men’s health services, sexual health education, LGBTQ+ services, and general health care services.

    - [Services for Survivors of Violence](https://www.documented.info/:locale/services/8826):

    What They Do: Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking, and related forms of gender violence. They empower thousands of adults and children annually to move from fear and abuse to safety and stability through comprehensive services and advocacy.

    Services Offered:

    1. Legal Services:

      • Assistance with securing orders of protection.

      • Legal representation for survivors of domestic violence, sex trafficking, and gender violence.

      • Advocacy for LGBTQ+ survivors of intimate partner violence.

    2. Counseling and Support:

      • Individual and group counseling for survivors and their families.

      • Trauma-informed therapy and mental health support.

    3. Shelter Services:

      • Confidential and secure shelter locations, including transitional and crisis shelters.

    4. Economic Empowerment Programs:

      • Career readiness and technology training initiatives.

      • Financial literacy training and job placement support.

      • Professional development and advanced IT training.

    5. Community Education and Advocacy:

      • Outreach, education, and training for community members.

      • Advocacy for policies and legislation to protect survivors and end gender violence.

    Languages Offered:

    • English

    • Spanish

    • Additional languages available upon request.

    Additional Notes:

    • Sanctuary for Families operates in all five NYC Family Justice Centers, providing one-stop services for survivors of domestic violence.

    • Services are free and available to all survivors living in New York City, regardless of gender, sexual orientation, age, marital, or immigration status.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: PO Box 1406, Wall Street Station, New York, NY 10268

    Contact Information:

    • Phone: (212) 349-6009

    • Website:

    - [Legal Counseling and Information Sessions](https://www.documented.info/:locale/services/8827):

    Saint Peter’s Church provides legal and personal counseling, information sessions for immigration and labor rights, and food distribution.

    Saint Peter’s Immigration Events and Programs

    What They Offer: Saint Peter’s provides support for immigrants through various events and programs, including:

    • Immigration Information Sessions: Workshops and fairs to educate immigrants about their rights, legal processes, and available resources.

    • Legal Assistance: Guidance on visa applications, citizenship processes, and family reunification.

    • Community Advocacy: Programs to support immigrant integration and cultural exchange.

    Contact Information:

    • Phone: (212) 655-3095

    • Website:

    - [Legal Assistance for the Sikh Community](https://www.documented.info/:locale/services/8828):

    Sikh Coalition

    Address: 165 Broadway, 23rd Floor, New York, NY 10006

    Contact Information:

    • Phone: (212) 655-3095

    • Website:

    What They Do: The Sikh Coalition is a nonprofit organization dedicated to safeguarding civil rights and promoting equality for all individuals, with a focus on the Sikh community. Their work spans advocacy, education, and legal support to ensure the constitutional right to practice faith without fear.

    Services Offered:

    • Legal Assistance:

      • Support for hate crime victims

      • Employment discrimination cases

      • Advocacy for religious freedom

    • Community Empowerment:

      • Sikh Awareness Trainings for schools, workplaces, and government agencies

      • Resources for Gurdwaras (Sikh places of worship)

    • Educational Initiatives:

      • Classroom resources to teach about Sikhism

      • Know Your Rights campaigns

    • Policy Advocacy:

      • Combating hate and discrimination

      • Promoting inclusion in state and federal policies

    - [Social and Legal Services for Families](https://www.documented.info/:locale/services/8829):

    The Family Center

    Address: 493 Nostrand Avenue, 3rd Floor, Brooklyn, NY 11216

    Contact Information:

    • Phone: (718) 230-1379

    • Toll-Free: (800) 219-4522

    • Website:

    Walk-In Hours:

    • Monday - Thursday: 10:00 AM - 5:45 PM

    • Friday: 10:00 AM - 5:00 PM

    What They Do: The Family Center provides holistic care and support to individuals and families affected by life-altering events. Their mission is to create a path to healing, stability, and a fulfilling future for all New Yorkers.

    Services Offered:

    • Family Support Services:

      • Permanency planning

      • Individual counseling

      • Group activities and events

      • Parenting support

      • Benefits assistance

      • Cross-referrals to other agencies

    • Legal Wellness Institute:

      • Assistance with eviction prevention

      • Child custody support

      • Legal advocacy

    • Health Education:

      • HIV/AIDS support and health maintenance

      • PrEP awareness and education

    • Mental & Behavioral Health:

      • Counseling for children, teens, and families

      • Psychological and psychiatric services

    • Specialized Programs:

      • Support for breast cancer-affected individuals and families

      • Kinship caregiver support

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8846):

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March,

    April - June,

    July - September and

    October - December.

     

    Hunts Point Recreation Center

    Address: 765 Manida Street, Bronx, NY 10474

    Contact Information: For more information about Bronx Afterschool Programs, contact Debra Edwards, Borough Coordinator:

    • Phone: (718) 430-1847

    • Email: debra.edwards@parks.nyc.gov

    Activities Offered:

    • Basketball (indoor and outdoor courts)

    • Dance programs for teens and afterschool

    • Billiards and pool table

    • Volleyball

    • Arts and crafts for teens

    • Family movie nights

    • Soccer programs for ages 6-13

    • "Mommy and Me" programs for adults and children aged 3-5

    • Gymnasium and fitness room

    • Media lab and performance space

    • Zumba Gold® and Gentle Yoga Flow classes

    • Table tennis, foosball, and shuffleboard

    • Tennis courts (outdoor)

    • Senior citizen room

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8847):

    You must bring a secure lock to store your items.

    Please note: This facility shuts its doors at closing time. Registration hours end at least 30 minutes before closing time. All programs and classes end 15 minutes prior to closing time.

    Williamsbridge Oval

    Address: 3225 Reservoir Oval E, Bronx, NY 10467

    Contact Information: For more information about Bronx Afterschool Programs, contact Debra Edwards, Borough Coordinator:

    • Phone: (718) 430-1847

    • Email: debra.edwards@parks.nyc.gov

    Activities Offered:

    • Basketball (indoor and outdoor courts)

    • Dance programs for teens and afterschool

    • Billiards and pool table

    • Volleyball

    • Arts and crafts for teens

    • Family movie nights

    • Soccer programs for ages 6-13

    • "Mommy and Me" programs for adults and children aged 3-5

    • Gymnasium and fitness room

    • Media lab and performance space

    • Zumba Gold® and Gentle Yoga Flow classes

    • Table tennis, foosball, and shuffleboard

    • Tennis courts (outdoor)

    • Senior citizen room

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8848):

    Members must bring a strong/sturdy key lock and secure their belongings in the lockers.

    Management reserves the right to amend all schedules & room availabilities without prior notice. 

    Please note: This facility shuts its doors at closing time.  Some activities may shut down 15 minutes early.

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator, at (718) 965-8938, (332) 999-8526, or email benjamin.campbell@parks.nyc.gov. 

     

    St. John’s Recreation Center

    Address: 1251 Prospect Place, Brooklyn, NY 11213

    Contact Information: For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator:

    • Phone: (718) 965-8938, (332) 999-8526

    • Email: benjamin.campbell@parks.nyc.gov

    Activities Offered:

    • Indoor pool and gymnasium

    • Basketball (indoor courts)

    • Soccer field (outdoor)

    • Dance room and cardio room

    • Table tennis and billiards

    • Teen room and media lab

    • Fitness classes and locker rooms

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8849):

    Teen hours are from 3:00 PM to 6:00 PM Monday through Friday and all day Saturday. You must be 16 years of age or older to use the weight room.

    Please note: This facility shuts its doors at closing time.  Registration hours end at least 30 minutes before closing time. Other activities may shut down 15 minutes early.

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator, at (718) 965-8938, (332) 999-8526, or email benjamin.campbell@parks.nyc.gov.

    Sunset Park Recreation Center

    Address: 7th Avenue at 43rd Street, Brooklyn, NY 11232

    Contact Information: For more information about Brooklyn Afterschool Programs, contact Ben Campbell, Borough Coordinator:

    • Phone: (718) 965-8938, (332) 999-8526

    • Email: benjamin.campbell@parks.nyc.gov

    Activities Offered:

    • Youth afterschool and summer camps

    • Basketball (indoor courts)

    • Dance classes and group fitness

    • Computer training classes

    • Cardio and weightlifting training

    • Open gym and game room

    • Outdoor pool and soccer field

     
    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8850):

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    Al Oerter Recreation Center

    Address: 131-40 Fowler Avenue, Queens, NY 11355

    Contact Information: For more information, contact the Queens Recreation Borough Office:

    • Phone: (718) 393-7370

    Activities Offered:

    • Basketball (indoor courts)

    • Racquetball and handball courts

    • Indoor track and gymnasium

    • Dance classes and fitness programs

    • Media lab and table tennis

    • Cardio and weightlifting rooms

     
    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8851):

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    A.R.R.O.W. Field House

    Address: 35-30 35th Street, Astoria, NY 11106

    Contact Information: For more information, contact the Queens Recreation Borough Office:

    • Phone: (718) 393-7370

    Activities Offered:

    • Basketball (outdoor courts)

    • Multipurpose rooms for events and programs

    • Media lab

    • Summer camps with sports and fitness activities

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8852):

    Please note: This facility shuts its doors at closing time.  Registration hours end at least 30 minutes before closing time. Other activities may shut down 15 minutes early. 

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    Sorrentino Recreation Center

    Address: 18-48 Cornaga Avenue, Far Rockaway, NY 11691

    Contact Information: For more information, contact the Queens Recreation Borough Office:

    • Phone: (718) 393-7370

    Activities Offered:

    • Fitness classes and gymnasium

    • Arts and crafts workshops

    • Media lab and library

    • Cycling studio

    • Pool tables and afterschool programs

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8853):

    Please note: This facility shuts its doors at closing time.  Some activities may shut down 15 minutes early.

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    Alfred E. Smith Recreation Center

    Address: 80 Catherine Street, New York, NY 10038

    Contact Information: For more information, contact Christina Luna:

    • Phone: (212) 408-0243

    • Email: christina.luna@parks.nyc.gov

    Activities Offered:

    • Basketball (indoor and outdoor courts)

    • Volleyball (indoor)

    • Dance room and fitness room

    • Table tennis and gymnasium

    • Media lab and multipurpose room

    • Handball courts (outdoor)

     
    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8854):

    A playground for all children. School groups by appointment.

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    For more information, contact Dana Vitolo at (718) 816-8103 or email dana.vitolo@parks.nyc.gov.

     

    Graniteville Field House at Jennifer’s Playground

    Address: Jules and Regis Drive, Staten Island, NY 10314

    Contact Information: For more information, contact Dana Vitolo:

    • Phone: (718) 816-8103

    • Email: dana.vitolo@parks.nyc.gov

    Activities Offered:

    • Multipurpose room for events

    • Playground and picnic area

    • Sprinkler for children

    - [Free After-School Programs for Immigrant Children](https://www.documented.info/:locale/services/8855):

    Randolph Walker Park holds a distinguished place in the history of New York cricket and tennis. This property was once the grounds of the Staten Island Cricket and Tennis Club, and the first national tennis tournament was allegedly played here in 1880. Many cricket legends played here before the grounds were sold in 1925.

    Walker Park remains a destination park for athletes today. The park remains one of the most popular cricket grounds in the city, and tennis players can enjoy this historic setting. Other popular sports, such as baseball, basketball, and soccer are now played here as well. A small playground and toddler swings allow younger kids to get active as well.

    For more information, contact Dana Vitolo at (718) 816-8103 or email dana.vitolo@parks.nyc.gov.

    Walker Park Field House

    Address: 50 Bard Avenue, Staten Island, NY 10310

    Contact Information: For more information, contact Dana Vitolo:

    • Phone: (718) 816-8103

    • Email: dana.vitolo@parks.nyc.gov

    Activities Offered:

    • Summer camps with sports, fitness, and outdoor adventures

    • Media lab for educational activities

     
    - [Free After-School Programs for Immigrant Children in New York](https://www.documented.info/:locale/services/8856):
    Please note: This facility shuts its doors at closing time. Some activities may shut down 15 minutes early. 

    Recreation centers operate in seasonal schedules, with program availability additionally affected by Parks' afterschool and summer camps. Programs rotate in the following increments: January - March, April - June, July - September and October - December.

    - [The Ali Forney Center](https://www.documented.info/:locale/services/8857):

    The Ali Forney Center is dedicated to protecting homeless LGBTQIA+ youth (ages 16-24) from the harms of homelessness. They provide housing, health services, education, job readiness, and mental health support. AFC also offers crisis intervention, HIV prevention, and substance use treatment. Their mission is to empower LGBTQIA+ youth to live independently and thrive. Learn more on their .

     

    Eligibility Requirements:

    • LGBTQIA+ youth aged 16-24.

    • Individuals experiencing homelessness or housing instability.

     

    Languages Offered: Specific language offerings were not mentioned in the search results, but AFC provides culturally sensitive services tailored to diverse communities.

     

    How to Enroll:

    • Contact AFC directly via their or phone number: (212) 222-3427.

    • Visit their Drop-In Center for intake services: 307 W 38th St, 3rd Floor, New York, NY 10018

      • Open Monday-Friday: 8 AM - 8 PM

      • Saturday-Sunday: 10 AM - 6 PM

      • Closed to clients on Wednesdays from 2 PM - 4 PM for staff meetings.

    • Enrollment processes vary depending on the type of service needed (e.g., housing, health services).

     

    Address: Ali Forney Center operates at: 307 W 38th St, 3rd Floor, New York, NY 10018 Phone: (212) 222-3427

    - [Sage: Advocacy & Services for LGBT Elders](https://www.documented.info/:locale/services/8858):

    SAGE is the largest and oldest organization in the U.S. dedicated to improving the lives of LGBTQ+ elders. They provide advocacy, supportive services, and resources to LGBTQ+ older adults and their caregivers. Their programs include housing assistance, cultural competency training for care providers, health and wellness programs, and social engagement opportunities. Learn more on their .

     

    Eligibility Requirements:

    • LGBTQ+ individuals aged 50 and older.

    • Caregivers and allies of LGBTQ+ elders.

     

    Languages Offered: Specific language offerings were not mentioned in the search results, but SAGE provides culturally sensitive services tailored to diverse communities.

     

    How to Enroll:

    • Contact SAGE directly via their or phone number: (646) 576-8669.

    • Visit one of their SAGE Centers in New York City for in-person services.

    • Enrollment processes vary depending on the type of service needed (e.g., housing assistance, wellness programs).

     

    Address: SAGE operates at: 305 7th Ave, New York, NY 10001 Phone: (646) 576-8669

     
    - [LGBTQIA Services ](https://www.documented.info/:locale/services/8876):

    América Diversa

    The organization offers mentoring programs that empower LGBTQ+ members in NYC. Other services include pro-bono legal counseling, information relating to HIV, and help navigating the healthcare system.

    Location(s):
    We do not have a physical office or storefront. However, we could provide a reference location on the map for convenience. and say: 

    Reference address: 76 Greenwich Ave, New York, NY 10011

    Please make sure to call ahead before coming to ensure availability and receive the exact details. 

    Contact: 347.392.1792 (M-F 11am to 6pm:) | info@americadiversa.org

    Services Offered (in Spanish):

    • Initial orientation for new LGBTQIA+ immigrants arriving in New York.

    • Support groups, leadership training, and empowerment programs for LGBTQIA+ individuals.

    • Assistance with health insurance enrollment through the New York State Marketplace.

    • Referrals to primary medical and mental health services.

    • Referrals and accompaniment to health centers for HIV/AIDS treatment and care.

    • Support in accessing HRA/HASA Centers and other agencies serving LGBTQIA+ Latinxs eligible due to HIV status.

    • Counseling related to sexual health self-care and connections to the PrEP and DoxyPEP programs.

    • Referrals to food pantries.

    • Distribution of clothing, shoes, and bedding (subject to availability).

    • Provision of basic hygiene and personal care supplies (subject to availability).

    • Referrals to English as a Second Language (ESL) classes.

    • Referrals to immigration legal services (private and pro bono).

    • Connections with shelters for homeless individuals.

    Eligibility Requirements:

    • Be an LGBTQIA+ Latino/a/e individual.

    • Reside in New York City (Bronx, Manhattan, Queens, Brooklyn, or Staten Island).

    Languages Supported:

    • Spanish 

    Contact Information and Referral Process:

    Additional Notes:

    • Prior registration is required to access our services. You can register here. We will contact you to schedule a phone appointment.

    • Operating Hours: Monday to Friday, 9:00 AM to 5:00 PM.

    • Services are not available on weekends or holidays.

    - [Audre Lorde Project](https://www.documented.info/:locale/services/8877):

    The Audre Lorde Project is a community organizing center for Lesbian, Gay, Bisexual, Two-Spirit, Trans, and Gender Non-Conforming People of Color (LGBTSTGNC POC). ALP focuses on mobilization, education, and capacity-building to achieve social and economic justice. Their programs include anti-violence initiatives, leadership development, and advocacy for housing, healthcare, and immigration rights. Learn more on their .

     

    Eligibility Requirements:

    • LGBTSTGNC People of Color seeking community support and advocacy.

    • Individuals interested in leadership development and community organizing.

     

    Languages Offered: Specific language offerings were not mentioned in the search results, but ALP provides culturally sensitive services tailored to diverse communities.

     

    How to Enroll:

    • Contact ALP directly via their or phone number: (718) 596-0342.

    • Attend membership orientations or events to get involved.

    • Enrollment processes vary depending on the program (e.g., Safe OUTside the System, TransJustice).

     

    Address: The Audre Lorde Project operates at: 85 S Oxford St, Brooklyn, NY 11217 Phone: (718) 596-0342

     
    - [Hetrick Martin Institute](https://www.documented.info/:locale/services/8878):

    The Hetrick-Martin Institute provides services and support for LGBTQIA+ youth aged 13-24 and their families. Their programs include academic enrichment, arts and culture, health and wellness, counseling, housing support, job readiness, and youth advocacy. HMI creates a safe and affirming space for LGBTQIA+ youth to thrive. Learn more on their .

     

    Eligibility Requirements:

    • LGBTQIA+ youth aged 13-24.

    • Youth seeking academic, health, or housing support.

    • No permanent address or school enrollment required.

     

    Languages Offered: Specific language offerings were not mentioned in the search results, but HMI provides culturally sensitive services tailored to diverse communities.

     

    How to Enroll:

    • Youth aged 13-24 can become HMI members by emailing join@hmi.org with their name and phone number.

    • Walk-in intakes are available Monday-Friday from 4-7 PM (arrive by 5:30 PM for the latest intake appointment).

    • Bring a photo ID and proof of age if possible.

     

    Address: Hetrick-Martin Institute operates at: 2 Astor Pl, New York, NY 10003 Phone: (212) 674-2600

    - [Colectivo Intercultural TRANSgrediendo](https://www.documented.info/:locale/services/8879):

    Colectivo Intercultural TRANSgrediendo

    • Location(s): 3763 83rd St Suite #1B, Jackson Heights, NY 11372  (Latinx, TransGNB, QTBIPOC, Sex Workers, and people living with HIV)
    • Types of services offered: 

    Services We Provide at Colectivo Intercultural TRANSgrediendo (CITG):

    1. Comprehensive Health Care:

      • Connection to hormonal treatments.
      • Linkage to care for people living with HIV (PrEP/PEP, HIV and STI testing).
      • Distribution of HIV and STI prevention materials.
    2. Mental Health Support:

      • Community groups for emotional well-being.
      • Collective healing spaces.
      • Emotional assistance and counseling.
    3. Food Security:

      • Weekly community kitchen services.
      • Distribution of free food and groceries.
    4. Basic Resources and Harm Reduction:

      • Distribution of harm reduction materials for sex workers and people who use substances.
      • Community closet offering clothing and essential items.
    5. Education and Empowerment:

      • Workshops on human rights and community leadership.
      • Free classes in English and computer literacy.
      • Training on HIV/AIDS prevention and stigma reduction.
    6. Advocacy and Legal Support:

      • Assistance with legal and immigration cases.
      • Support in accessing housing and legal resources.
      • Campaigns to promote awareness and advocate for the rights of TransGNB, LGBTQI, and Sex Workers.
    7. Wellness and Community Spaces:

      • Organization of community events, such as dinners and dialogues.
      • LGBTQI community library (dedicated to María Belén Correa).
      • Cultural, recreational, and community-building activities.
    • Eligibility requirements: Latinx, TransGNB, QTBIPOC, Sex Workers, and people living with HIV
    • Languages supported: Spanish
    • Contact information or Referral Process: People can make an appointment online https://www.ourvoicesarefree.org/services or send us a message via WhatsApp +1 (917) 702-8419
    • Capacity (if applicable): We have capacity for the entire community
    • Additional Notes: You can stay up to date on our programs and services on social media.
       
      [goog_1559281448]https://www.facebook.com/CITGny/
      [goog_1559281449]https://www.threads.net/@citgny

     

     

    - [Comprehensive LGBTQ+ Healthcare Services](https://www.documented.info/:locale/services/8880):

    Comprehensive LGBTQ+ Healthcare Services

    Organization Overview

    Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.

    Services

    • Primary Care
    • Transgender Health
    • Women’s Health
    • Behavioral Health
    • HIV Services
    • Health Outreach to Teens (HOTT)

    Target Audience

    • LGBTQ+ individuals seeking affirming healthcare
    • Adolescents and young adults aged 13-24 for the HOTT program
    • Individuals seeking HIV/AIDS treatment, prevention, and care

    Supported Languages

    Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.

    Cost

    Services are provided regardless of ability to pay.

    Referral Process

    • Contact Callen-Lorde directly via their website or phone numbers provided for each location.
    • Visit their locations in Chelsea, Brooklyn, or the Bronx for services.
    • Enrollment processes vary depending on the type of service needed (e.g., primary care, behavioral health, or HIV services).

    Location & Hours

    Chelsea: 356 West 18th St, New York, NY 10011
    Phone: (212) 271-7200

    Bronx: 3144 3rd Ave, Bronx, NY 10451
    Phone: (718) 215-1800

    Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
    Phone: (718) 215-1818

    - [Comprehensive LGBTQ+ Healthcare Services](https://www.documented.info/:locale/services/8881):

    Comprehensive LGBTQ+ Healthcare Services

    Organization Overview

    Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.

    Services

    • Primary Care
    • Transgender Health
    • Women’s Health
    • Behavioral Health
    • HIV Services
    • Health Outreach to Teens (HOTT)

    Target Audience

    • LGBTQ+ individuals seeking affirming healthcare
    • Adolescents and young adults aged 13-24 for the HOTT program
    • Individuals seeking HIV/AIDS treatment, prevention, and care

    Supported Languages

    Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.

    Cost

    Services are provided regardless of ability to pay.

    Referral Process

    • Contact Callen-Lorde directly via their website or phone numbers provided for each location.
    • Visit their locations in Chelsea, Brooklyn, or the Bronx for services.
    • Enrollment processes vary depending on the type of service needed (e.g., primary care, behavioral health, or HIV services).

    Location & Hours

    Chelsea: 356 West 18th St, New York, NY 10011
    Phone: (212) 271-7200

    Bronx: 3144 3rd Ave, Bronx, NY 10451
    Phone: (718) 215-1800

    Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
    Phone: (718) 215-1818

    - [Comprehensive LGBTQ+ Healthcare Services](https://www.documented.info/:locale/services/8882):

    Comprehensive LGBTQ+ Healthcare Services

    Organization Overview

    Callen-Lorde is a global leader in LGBTQ+ healthcare, providing sensitive, quality health care and related services to New York’s LGBTQ+ communities. Their mission is to offer care regardless of ability to pay and focus on creating an affirming and non-judgmental environment.

    Services

    • Primary Care
    • Transgender Health
    • Women’s Health
    • Behavioral Health
    • HIV Services
    • Health Outreach to Teens (HOTT)

    Target Audience

    • LGBTQ+ individuals seeking affirming healthcare
    • Adolescents and young adults aged 13-24 for the HOTT program
    • Individuals seeking HIV/AIDS treatment, prevention, and care

    Supported Languages

    Specific language offerings were not mentioned, but Callen-Lorde provides culturally sensitive care tailored to diverse communities.

    Cost

    Services are provided regardless of ability to pay.

    Referral Process

    • Contact Callen-Lorde directly via their website or phone numbers provided for each location.
    • Visit their locations in Chelsea, Brooklyn, or the Bronx for services.
    • Enrollment processes vary depending on the type of service needed (e.g., primary care, behavioral health, or HIV services).

    Location & Hours

    Chelsea: 356 West 18th St, New York, NY 10011
    Phone: (212) 271-7200

    Bronx: 3144 3rd Ave, Bronx, NY 10451
    Phone: (718) 215-1800

    Brooklyn: 40 Flatbush Ave Ext, Brooklyn, NY 11201
    Phone: (718) 215-1818

    - [Sylvia Rivera Law Project](https://www.documented.info/:locale/services/8883):

    The Sylvia Rivera Law Project works to ensure that all individuals can freely determine their gender identity and expression, regardless of income or race, without facing harassment, discrimination, or violence. SRLP provides legal aid, advocacy, and public education to support low-income transgender, intersex, and gender non-conforming individuals. Their services include assistance with name changes, IDs, immigration, and access to affirming social, health, and legal services. Learn more on their .

     

    Eligibility Requirements:

    • Low-income individuals who are transgender, intersex, or gender non-conforming.

    • People of color who face barriers to accessing services.

    • Individuals referred by community partners.

     

    Languages Offered: Specific language offerings were not mentioned in the search results, but SRLP provides services tailored to diverse communities, including those facing systemic barriers.

     

    How to Enroll:

    • Contact SRLP directly via their or phone number: (212) 337-8550.

    • Visit their office during designated hours for legal assistance.

    • Enrollment processes vary depending on the type of service needed (e.g., legal aid or advocacy).

     

    Address: Sylvia Rivera Law Project operates at: 147 W 24th St, New York, NY 10011

     
    - [Support for Survivors of Domestic Violence with Disabilities](https://www.documented.info/:locale/services/8884):

    Barrier Free Living offers a range of programs supporting survivors of domestic violence with disabilities and their families.

    - [Free College Application Prep & SAT Prep](https://www.documented.info/:locale/services/8905):

    Let’s Get Ready provides free college application and completion support, SAT prep, and mentoring for high school juniors, seniors, and college students. Their services include virtual SAT prep courses, personalized goal-setting, and text-based support for college applications, enrollment, and persistence. You can learn more on their .

     

    Eligibility Requirements:

    • Students in their last two years of high school or first two years of college.

    • First-generation college students.

    • Students from historically underrepresented communities.

    • Students referred by program partners.

    • Applications are reviewed on a rolling basis, and early applications are prioritized.

     

    Languages Offered: Let’s Get Ready’s programming is offered virtually, but specific language offerings were not mentioned.

     

    How to Enroll:

    • Applications are reviewed on a rolling basis.

    • Students can apply online through their .

    • Decisions are released starting in early summer for high school seniors graduating in 2025.

    • For questions, students can email enrollment@letsgetready.org.

     
    - [Garde-manger gratuit à Harlem](https://www.documented.info/:locale/services/9015):

    Besoins essentiels:

    Garde-manger : Fournit de la nourriture aux membres de la communauté.

    Vêtements : Offre des vêtements aux personnes dans le besoin.

    Services de messagerie : Fournit des services de messagerie.

    Kits scolaires : Fournit des fournitures scolaires aux enfants.

    Accès aux services :

    Traduction : Traduit pour les migrants africains récemment arrivés qui parlent arabe, wolof et pulaar.

    Demandes de prestations SNAP : aide les migrants à remplir les demandes de prestations SNAP pour les prestations alimentaires.

    Services sociaux à l’échelle de la ville : aide les migrants à accéder aux services sociaux à l’échelle de la ville.

    Informations sur les refuges : Fournit des informations sur les refuges.

    Soins médicaux : Offre des soins médicaux.

    Soutien communautaire :

    Prière quotidienne : Propose une prière quotidienne.

    Liens vers les agences municipales et les services à but non lucratif : relie la communauté de New York aux agences municipales et aux services à but non lucratif.

    Soutient les résidents les plus anciens et les plus récents de New York : Soutient les résidents de longue date et les nouveaux résidents de New York.

    Se concentrer sur des groupes spécifiques : se concentre spécifiquement sur les arrivants noirs, arabes et musulmans qui sont confrontés à des obstacles importants pour accéder aux services.

    Localisation et horaires :

    Adresse : 685 Lenox Avenue, New York, NY 10030.

    Horaires : Ouvert cinq jours par semaine de 10h00 à 16h00

    Contact

    afrikana@afri-kana.org

    (929)-227-5493

    (646)-370-4558

    685, avenue Lenox

    New York, NY 10037

    - [Food Pantry](https://www.documented.info/:locale/services/9495):

    Location: 884 163rd Street Bx Ny 10459

    • Types of services offered: We offer food pantry based on appointments and we have walk-ins on Wednesday at 1:30 pm for food only)

    • Eligibility requirements: Picture ID, proof of address and if they are pregnant we ask for a doctor's note with the due date or discharge paperwork from the hospital along with the child's birth certificate in order to receive diapers.

    • Both Pantry and diapers are given once a month to clients and must have an appointment unless it is Wednesday for walk-ins for food only and must register with the program in order to receive goods.
    • Languages supported:  English & Spanish, but everyone is welcome.

    • Contact information or referral process ( Our phone number is (718) 402-1212 our fax is (718) 402-5580 and our email is thefrontdesk@thehopeline.org and our link to the website is https://thehopeline.org )

    • Capacity: Clients wait on a line outside, and we call people by 2 at a time

    - [DOVE - Support Groups for Survivors of Violence - New York-Presbyterian-Brooklyn Methodist Hospital](https://www.documented.info/:locale/services/9696):

    Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.

    The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.

    • Location(s): Physical addresses or service areas
      • New York-Presbyterian/Columbia University Irving Medical Center
        • 622 West 168 Street New York, NY 10032
      • New York Presbyterian-Lower Manhattan Hospital
        • 170 William St. New York, NY 10038
      • New York-Presbyterian-Brooklyn Methodist Hospital
        • 506 6th St, Brooklyn NY 11215
      • Domestic and Other Violence Emergencies (DOVE)
    • Types of services offered: Individual Counseling, Group Counseling, Sexual assault supportive services, criminal justice education, legal referrals , shelter referrals
    • Eligibility requirements: Survivors of crime (domestic violence, sexual assault, human trafficking, etc) 12 years old and above
    • Languages supported: English, Spanish, Italian Bengali
    • Contact information or Referral Process: Individuals interested in the program should contact dove@nyp.org; 212-305-9060; 347-882-1708 (Lower Manhattan); 718-780-3608 (Brooklyn)
    • Additional Notes: Individuals must self-refer by contacting the program independently. 
    - [DOVE - Support Groups for Survivors of Violence New York Presbyterian-Lower Manhattan Hospital](https://www.documented.info/:locale/services/9697):

    Support groups offered at DOVE are time-limited, ranging from a few weeks to few months. Our support groups vary in size, usually from 6 members to 10 or more, and meet either weekly or biweekly. Support groups offered in English.

    The DOVE Program offers the following support groups for survivors of domestic violence and sexual violence: Adult Female Survivors of Domestic Violence Adult Female Survivors of Sexual Assault Adult Queer Survivors of Violence All support groups meet via Zoom and run periodically throughout the year.

    • Location(s): Physical addresses or service areas
      • New York-Presbyterian/Columbia University Irving Medical Center
        • 622 West 168 Street New York, NY 10032
      • New York Presbyterian-Lower Manhattan Hospital
        • 170 William St. New York, NY 10038
      • New York-Presbyterian-Brooklyn Methodist Hospital
        • 506 6th St, Brooklyn NY 11215
      • Domestic and Other Violence Emergencies (DOVE)
    • Types of services offered: Individual Counseling, Group Counseling, Sexual assault supportive services, criminal justice education, legal referrals , shelter referrals
    • Eligibility requirements: Survivors of crime (domestic violence, sexual assault, human trafficking, etc) 12 years old and above
    • Languages supported: English, Spanish, Italian Bengali
    • Contact information or Referral Process: Individuals interested in the program should contact dove@nyp.org; 212-305-9060; 347-882-1708 (Lower Manhattan); 718-780-3608 (Brooklyn)
    • Additional Notes: Individuals must self-refer by contacting the program independently. 
    - [Food Distributions at Saint Peter’s](https://www.documented.info/:locale/services/9807):

    Food Distributions at Saint Peter’s

    What They Offer: Saint Peter’s organizes food distributions to support individuals and families in need. These include:

    • Weekly Food Pantries: Distribution of fresh produce, non-perishable items, and essential groceries.

    • Community Meals: Free meals served to the community on designated days.

    Schedule:

    • Food Pantry Hours:

      • Wednesdays: 10:00 AM - 1:00 PM

      • Saturdays: 9:00 AM - 12:00 PM

    Contact Information:

    • Phone: (914) 963-0822

    • Location: 91 Ludlow St, Yonkers, NY 10705

    - [Legal Assistance for Small Businesses & Nonprofits - Community Development Project - The Legal Aid Society](https://www.documented.info/:locale/services/9809):

    Community Development Project - The Legal Aid Society

    What They Do: The Community Development Project (CDP) of The Legal Aid Society provides essential transactional legal services to small business owners and nonprofit organizations throughout New York City. Their mission is to empower clients with legal resources and tools to achieve sustainable success, foster job creation, and enhance economic and social stability in their communities.

    Services Offered:

    1. Support for Small Businesses:

      • Assistance with selecting business structures and drafting operational agreements.

      • Guidance on securing financing and adhering to tax obligations.

      • Legal support for intellectual property protection and commercial lease negotiations.

    2. Empowering Nonprofit Organizations:

      • Legal counsel on incorporation, tax exemption, and compliance with charitable regulations.

      • Support for corporate governance, real estate matters, and employment concerns.

    3. Immigrant Assistance:

      • Legal advice and support for immigrants establishing businesses.

      • Community education to address barriers faced by immigrant entrepreneurs.

    4. Workshops and Community Collaboration:

      • Educational workshops and counseling to promote community resilience.

      • Collaboration with community-based partners to amplify impact.

    Cost & Compensation:

    • Cost: Services are provided free of charge to eligible clients, ensuring accessibility for low-income small business owners and nonprofit organizations.

    • Compensation: Information about staff compensation is not publicly available.

    Languages Offered:

    • English

    • Spanish

    • Additional languages available through interpretation services.

    Additional Notes:

    • CDP actively supports immigrant entrepreneurs and marginalized communities.

    • Services are tailored to meet the unique needs of small businesses and nonprofits.

    Opening Hours:

    • Monday - Friday: 9:00 AM - 5:00 PM

    Address: 199 Water Street, New York, NY 10038

    Contact Information:

    • Phone: (212) 577-3300

    • Website:

     
    - [Education Programs: ESOL, GED, & Computer Literacy](https://www.documented.info/:locale/services/9811):

    YWCA of Queens

    Mission: The YWCA of Queens is dedicated to empowering individuals and fostering community well-being through diverse programs and services.

    Programs and Services:

    • Education Programs:

      • ESL (English as a Second Language) classes.

      • GED preparation courses.

      • Computer literacy training.

    • Youth Services:

      • After-school programs.

      • Summer camps.

      • Leadership development initiatives.

    • Senior Services:

      • Wellness programs.

      • Social events and activities.

      • Resources to enhance quality of life.

    • Women's Empowerment:

      • Workshops and counseling.

      • Resources to support personal and professional growth.

    • Health and Wellness:

      • Fitness classes.

      • Mental health support.

      • Initiatives promoting overall well-being.

    Languages Offered: Services are available in multiple languages, ensuring accessibility for diverse community members.

    Contact Information:

    • Address: 42-07 Parsons Blvd, Flushing, NY 11355

    • Phone: (718) 353-4553

    • Website:

     
    - [Support Services for Homeless and At-Risk Youth](https://www.documented.info/:locale/services/9826):

    Program Overview: The Door's Runaway & Homeless Youth (RHY) program provides comprehensive support to young people experiencing housing instability in New York City. With drop-in centers in both the Bronx and Manhattan, The Door offers a safe space and essential services to help youth navigate immediate crises and work toward long-term stability.

    What We Offer:

    • Drop-In Center Services:

      • Nutritious meals, clothing, hygiene kits, showers, and laundry facilities.

      • Mental health counseling and emotional emergency intervention.

      • Housing and shelter placement services.

      • Financial coaching, including money management and benefits navigation.

      • Case management and referrals to NYC shelters.

      • Access to additional programs, including health and dental care, legal services, education, job training, creative arts activities, and more.

    Eligibility Requirements: Services are available to young people aged 16–24 experiencing housing instability.

    Languages Supported: English and Spanish.

    Cost: Free of charge.

    Office Hours:

    • Bronx Drop-In Center: Open 24 hours a day, 7 days a week.

    • Manhattan Drop-In Center: Monday–Friday, 10:00 AM–6:00 PM; Saturday, 10:00 AM–6:00 PM.

    Locations:

    • Bronx Drop-In Center: 2999 Third Avenue, 1st Floor, Bronx, NY, 10455 (between 154th & 155th Streets).

    • Manhattan Drop-In Center: 555 Broome Street, 1st Floor, New York, NY, 10013.

    Contact Information: Email: dropinservices@door.org For housing crises: shelterinfo@door.org Website:

    - [Brooklyn Public Library – Free Classes for the Community](https://www.documented.info/:locale/services/9857):

    Brooklyn Public Library – Free Classes for the Community

    The Brooklyn Public Library offers a wide range of free classes and programs to support lifelong learning and community connection. These include:

    Event Search | Brooklyn Public Library

    • English Language (ESOL) Classes – Learn or improve your English speaking, reading, and writing skills. Classes are available at different levels and often include conversation practice.

    • Citizenship Preparation – Get help studying for the U.S. naturalization test, including civics questions and interview prep.

    • Tech Help & Computer Basics – Learn how to use email, browse the internet, use Microsoft Word, or navigate your phone or tablet.

    • Job Readiness Workshops – Get support with writing resumes, job searching, interview preparation, and more.

    • Financial Literacy – Learn how to manage money, make a budget, understand credit, and file taxes.

    • Small Business & Entrepreneur Support – Learn how to start or grow your business, with help on business plans and access to mentors.

    • Creative & Wellness Workshops – Join book clubs, creative writing classes, meditation sessions, or fitness programs — many are offered in different languages.

    Event Search | Brooklyn Public Library

    Library Locations

    Here are some of the Brooklyn Public Library branches where you can access these programs:

    1. Central Library

      • Address: 10 Grand Army Plaza, Brooklyn, NY 11238

      • Phone: (718) 230-2100

    2. Greenpoint Library and Environmental Education Center

      • Address: 107 Norman Ave, Brooklyn, NY 11222

      • Phone: (718) 389-4394

    3. Walt Whitman Library

      • Address: 93 St Edwards St, Brooklyn, NY 11205

      • Phone: (718) 935-0244

    4. Arlington Library

      • Address: 203 Arlington Ave, Brooklyn, NY 11207

      • Phone: (718) 277-6105

    For a full list of locations and additional details, you can visit the .

    - [Children, Youth, and Family Services](https://www.documented.info/:locale/services/9885):

    Community Programs in Western Queens Empowering Communities to Thrive - Jacob A. Riis Neighborhood Settlement

    What They Do: Jacob A. Riis Neighborhood Settlement is a community-based nonprofit organization located in Western Queens, New York. Their mission is to build and strengthen underserved communities by providing comprehensive services and acting as a catalyst for change. They offer programs for youth, families, immigrants, and older adults, focusing on social, cultural, educational, and health needs.

    Programs Offered:

    • Riis Academy: Riis Academy offers high-quality afterschool and summer programming for students in grades K-12. These programs focus on academic enrichment, socio-emotional growth, and skill-building activities.

      • Afterschool Programs: Operated in local public schools (PS111, PS166, and Information Technology High School) and community centers (Queensbridge and Ravenswood). Activities include homework help, STEM workshops, arts and crafts, and recreational sports.

      • Summer Programs: Provide engaging activities to keep students active and learning during the summer months, including field trips, creative projects, and leadership workshops.

    • Youth Workforce Development: This program equips young people aged 14-24 with the skills and experience needed to succeed in the workplace.

      • Training Workshops: Focus on resume building, interview preparation, and workplace etiquette.

      • Paid Work Opportunities: Includes internships and placements through initiatives like the Summer Youth Employment Program (SYEP).

      • Queens Connect: A specialized program that prepares young adults for careers in the food sector through hands-on training and certifications.

    • Family Engagement Initiatives: Programs designed to strengthen family bonds and encourage active participation in children’s education and development.

      • Parent Workshops: Cover topics such as effective communication, navigating the school system, and supporting children’s learning at home.

      • Family Events: Include community gatherings, cultural celebrations, and family fun days to foster connections and build a sense of community.

    Eligibility Requirements: Services are available to children, youth, and families residing in Western Queens, with a focus on underserved populations.

    Languages Supported: English, Spanish, and other languages depending on program availability.

    Location and Hours:

    • Main Office: 10-25 41st Avenue, Long Island City, NY 11101

    • Hours: Monday to Friday, 9:00 AM to 5:00 PM

    Contact Information:

    • Phone: (718) 784-7447

    • Website:

    Cost: Many services are free or low-cost, depending on eligibility.

    Additional Notes: Jacob A. Riis Neighborhood Settlement collaborates with local schools, community organizations, and government agencies to provide holistic support for children, youth, and families. Their programs emphasize cultural understanding and aim to create a nurturing environment for growth and development.

     
    - [Affordable Mental Health Counseling Services ](https://www.documented.info/:locale/services/9922):

    Mental Health Services at NYPCC

    Organization Overview

    New York Psychotherapy and Counseling Center (NYPCC) provides mental health services across multiple locations in New York City, including the Bronx, Manhattan, Brooklyn, and Queens. Their mission is to offer accessible mental health care to diverse populations.

    Services

    • In-person and Telehealth Individual Counseling
      • Available for individuals with Medicaid/Medicare and some Essential Plan coverage.
      • Does not accept cash or private insurance.

    Target Audience

    • Individuals with Medicaid/Medicare.
    • Some Essential Plan coverage holders.

    Supported Languages

    • Spanish
    • Bengali

    Cost

    • Services are covered by Medicaid/Medicare and some Essential Plan coverage.
    • No cash or private insurance accepted.

    Location & Hours

    • The Bronx: 579 Courtlandt Ave, Bronx, NY 10451
    • Bushwick: 102 Pilling Street, Brooklyn, NY 11207
    • East New York: 2857 Linden Blvd, Brooklyn, NY 11208
    • Jackson Heights: Queens Child and Family Mental Health Center, 91-09 Roosevelt Ave, Jackson Heights, NY 11372
    • Hours: 7 days/week

    Contact Info

    • The Bronx: (718) 485-2100
    • Bushwick: (718) 602-1000
    • East New York: (718) 235-3100
    • Queens (Jackson Heights): (718) 908-8000
    • Website: NYPCC Programs & Services

    Additional Information

    • There is no waiting list, and new patients are being accepted.
    • Intake is scheduled for 1-2 weeks after initial contact. 
    - [Services de Conseil en Santé Mentale Gratuits](https://www.documented.info/:locale/services/9923):

    Organization Overview New York Psychotherapy and Counseling Center (NYPCC) provides comprehensive mental health services across multiple locations in New York City, including the Bronx, Brooklyn, and Queens. NYPCC is dedicated to improving the mental health and well-being of individuals and families, offering both in-person and telehealth counseling.

    Services

      • Individual Counseling
        • In-person sessions
        • Telehealth sessions
      • Mental Health Support
        • For individuals with Medicaid/Medicare
        • Some Essential Plan coverage

    Target Audience Individuals and families with Medicaid/Medicare or Essential Plan coverage seeking mental health support.

    Supported Languages

      • Spanish
      • Bengali

    Cost Services are covered by Medicaid/Medicare and some Essential Plan coverage. NYPCC does not accept cash or private insurance.

    Location & Hours

      • The Bronx
        • 579 Courtlandt Ave, Bronx, NY 10451
      • Bushwick
        • 102 Pilling Street, Brooklyn, NY 11207
      • East New York
        • 2857 Linden Blvd, Brooklyn, NY 11208
      • Jackson Heights
        • Queens Child and Family Mental Health Center
        • 91-09 Roosevelt Ave, Jackson Heights, NY 11372

    Open 7 days a week.

    Contact Info

      • The Bronx: (718) 485-2100
      • Bushwick: (718) 602-1000
      • East New York: (718) 235-3100
      • Queens (Jackson Heights): (718) 908-8000
      • Website: NYPCC Mental Health Centers
    - [Affordable Mental Health Counseling Services](https://www.documented.info/:locale/services/9924):

    Organization Overview: New York Psychotherapy and Counseling Center (NYPCC) provides mental health services across various locations in New York City, including the Bronx, Manhattan, Brooklyn, and Queens. NYPCC is dedicated to offering accessible mental health care to diverse populations.

    Services:

    • In-person individual counseling
    • Telehealth individual counseling

    Target Audience: Individuals with Medicaid/Medicare or Essential Plan coverage. NYPCC does not accept cash or private insurance.

    Supported Languages: Spanish, Bengali

    Cost: Services are covered by Medicaid/Medicare and some Essential Plan coverage. No cash or private insurance accepted.

    Location & Hours:

    • The Bronx: 579 Courtlandt Ave, Bronx, NY 10451
    • Bushwick: 102 Pilling Street, Brooklyn, NY 11207
    • East New York: 2857 Linden Blvd, Brooklyn, NY 11208
    • Jackson Heights: Queens Child and Family Mental Health Center, 91-09 Roosevelt Ave, Jackson Heights, NY 11372

    Contact Info:

    • The Bronx: (718) 485-2100
    • Bushwick: (718) 602-1000
    • East New York: (718) 235-3100
    • Queens (Jackson Heights): (718) 908-8000

    Hours: 7 days/week

    - [Affordable Mental Health Counseling Services](https://www.documented.info/:locale/services/9925):

    Organization Overview The New York Psychotherapy and Counseling Center (NYPCC) is a trusted provider of mental health services, operating in the Bronx, Brooklyn, Queens, and Manhattan. NYPCC aims to make quality mental health care accessible to diverse communities, serving individuals and families in need of support.

     

    Services NYPCC offers a wide range of services to improve mental health:

    • In-person Counseling: Individual sessions at multiple locations.

    • Telehealth Counseling: Remote therapy sessions for added convenience.

     

    Target Audience

    • Individuals and families in need of mental health support.

    • Medicaid/Medicare holders or those with Essential Plan coverage. (Note: NYPCC does not accept cash or private insurance.)

     

    Supported Languages

    • English

    • Spanish

    • Bengali

     

    Cost Services are covered by Medicaid/Medicare and some Essential Plans. There are no out-of-pocket fees for eligible individuals.

     

    Location & Hours The Bronx: 579 Courtlandt Ave, Bronx, NY 10451 Bushwick: 102 Pilling Street, Brooklyn, NY 11207 East New York: 2857 Linden Blvd, Brooklyn, NY 11208 Jackson Heights: 91-09 Roosevelt Ave, Queens, NY 11372

    Hours: Open 7 days/week. No waiting list. New patients are accepted, with intake scheduled within 1–2 weeks after initial contact.

     

    Contact Info

    • General:

    • Locations:

      • Bronx: (718) 485-2100

      • Bushwick: (718) 602-1000

      • East New York: (718) 235-3100

      • Queens (Jackson Heights): (718) 908-8000

     
    - [Free Learning Programs for Children](https://www.documented.info/:locale/services/9926):

    Services:

    • Early Childhood Education: Progressive learning programs for young children.
    • Art School: Creative art programs for children of all ages.
    • Teen Center: Empowering programs for teens aged 13 to 19.

    Target Audience: Children and teens in the Lower East Side.

    Eligibility Requirements: No criteria, all services are open to everyone in the community.

    Supported Languages: English, Spanish, Chinese

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 197 East Broadway, New York, NY 10002
    • Operational Hours: Monday to Thursday: 6:30 AM - 9:00 PM, Friday: 6:30 AM - 7:00 PM, Saturday and Sunday: 9:00 AM - 6:00 PM

    Contact Info:

    • Phone: (646) 395-4280
    • Website: Manny Cantor Center

    Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City

    - [Free Social Work Services](https://www.documented.info/:locale/services/9927):

    Services:

    • Case Management: Comprehensive support services for families and individuals.
    • Family Resource Center: Providing support and services to help families thrive.

    Target Audience: Residents of the Lower East Side, including families and individuals in need of social work services.

    Eligibility Requirements: No criteria, all services are open to everyone in the community.

    Supported Languages: English, Spanish, Chinese

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 197 East Broadway, New York, NY 10002
    • Operational Hours: Monday to Thursday: 6:30 AM - 9:00 PM, Friday: 6:30 AM - 7:00 PM, Saturday and Sunday: 9:00 AM - 6:00 PM

    Contact Info:

    • Phone: (646) 395-4280
    • Website: Manny Cantor Center
    • Referral Process: Social Work Form

    Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City

    - [Free ESOL & Citizenship Classes](https://www.documented.info/:locale/services/9928):

    Services:

    • ESOL Classes: English for Speakers of Other Languages (ESOL) classes designed to help non-native speakers improve their English language skills.
      • Capacity: 140 participants per semester
    • Citizenship Classes: Classes to prepare individuals for the U.S. citizenship test and interview.
      • Capacity: 40 participants per semester

    Target Audience: Non-native English speakers and individuals seeking U.S. citizenship.

    Eligibility Requirements: No criteria, all services are open to everyone in the community.

    Supported Languages: English, Spanish, Chinese

    Cost: Services are free of charge.

    Location & Hours:

    • Main Office: 197 East Broadway, New York, NY 10002
    • Operational Hours: Monday to Thursday: 6:30 AM - 9:00 PM, Friday: 6:30 AM - 7:00 PM, Saturday and Sunday: 9:00 AM - 6:00 PM

    Contact Info:

    Additional Notes: All information about our services can be found on our website: Community Center NYC | Manny Cantor Center - New York City

    - [Accessible Educational Opportunities for Latin American Communities](https://www.documented.info/:locale/services/10019):

    Title: Accessible Educational Opportunities for Latin American Communities

    Organization Overview: Educational Opportunities MSI provides accessible information on education pathways and services throughout New York City. Located in Manhattan, the organization is dedicated to supporting Latin American communities by offering resources for educational advancement. For more information, visit their Linktree and Google Form.

    Services:

    • GED programs
    • English classes
    • Scholarships

    Target Audience: Everyone, with a focus on Latin American communities.

    Supported Languages: English, Spanish

    Cost: Services vary; some may be free, while others may have associated costs. Eligibility for scholarships and specific programs may apply.

    Location & Hours:

    • Address: 27 E 39th St, New York, NY 10016
    • Hours: Monday - Friday, 9 AM - 5 PM

    Contact Info:

    • Phone: (212) 217-6444
    • Website: Educational Opportunities MSI
    - [Support Services for Latin American Communities](https://www.documented.info/:locale/services/10020):

    Title: Comprehensive Support Services for Latin American Communities

    Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.

    Services:

    • Community Job Center
    • OSHA Classes and Certifications
    • Wage Theft Claim Assistance
    • Adult Literacy Classes
    • English as a Second Language (ESL)
    • Free Immigration Legal Services (not currently accepting clients)
    • Free Tax Preparation
    • Healthcare Programs
    • Public Benefits
    • Tutoring Programs
    • Workforce Development
    • Youth Self-defense Classes
    • Technology Assistance
    • DMV Appointments
    • IDNYC Appointment (renewals)

    Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.

    Supported Languages: English, Spanish

    Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.

    Location & Hours:

    • Address: 260 Port Richmond Avenue, First Floor, Staten Island, NY 10302
    • Hours: Monday - Saturday, 7 AM - 12 PM

    Contact Info:

    • Phone: 718-420-6466
    • Website: El Centro Del Inmigrante
    - [Autonomiser les Esprits: Parcours Éducatifs pour les Communautés Latino-Américaines](https://www.documented.info/:locale/services/10021):

    Title: Comprehensive Support Services for Latin American Communities

    Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.

    Services:

    • Community Job Center
    • OSHA Classes and Certifications
    • Wage Theft Claim Assistance
    • Adult Literacy Classes
    • English as a Second Language (ESL)
    • Free Immigration Legal Services (not currently accepting clients)
    • Free Tax Preparation
    • Healthcare Programs
    • Public Benefits
    • Tutoring Programs
    • Workforce Development
    • Youth Self-defense Classes
    • Technology Assistance
    • DMV Appointments
    • IDNYC Appointment (renewals)

    Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.

    Supported Languages: English, Spanish

    Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.

    Location & Hours:

    • Address: 260 Port Richmond Avenue, First Floor, Staten Island, NY 10302
    • Hours: Monday - Saturday, 7 AM - 12 PM

    Contact Info:

    • Phone: 718-420-6466
    • Website: El Centro Del Inmigrante
    - [Support Services for Latin American Communities](https://www.documented.info/:locale/services/10022):

    Spanish Version

    Título: Servicios de Apoyo Integrales para Comunidades Latinoamericanas

    Descripción de la Organización: El Centro Del Inmigrante proporciona una amplia gama de servicios de apoyo a las comunidades latinoamericanas en Staten Island. La organización está dedicada a empoderar a las personas a través de diversos programas y recursos.

    Servicios:

    • Centro de Trabajo Comunitario
    • Clases y Certificaciones OSHA
    • Asistencia para Reclamos de Robo de Salario
    • Clases de Alfabetización para Adultos
    • Inglés como Segundo Idioma (ESL)
    • Servicios Legales de Inmigración Gratuitos (actualmente no aceptan clientes)
    • Preparación de Impuestos Gratis
    • Programas de Salud
    • Beneficios Públicos
    • Programas de Tutoría
    • Desarrollo de la Fuerza Laboral
    • Clases de Autodefensa para Jóvenes
    • Asistencia Tecnológica
    • Citas con el DMV
    • Citas para IDNYC (renovaciones)

    Público Objetivo: Todos, con un enfoque en las comunidades latinoamericanas. Se requiere cita previa.

    Idiomas Soportados: Inglés, Español

    Costo: Los servicios varían; algunos pueden ser gratuitos, mientras que otros pueden tener costos asociados. La elegibilidad para programas específicos puede aplicar.

    Ubicación y Horarios:

    • Dirección: 260 Port Richmond Avenue, Primer Piso, Staten Island, NY 10302
    • Horarios: Lunes - Sábado, 7 AM - 12 PM

    Información de Contacto:

    • Teléfono: 718-420-6466
    • Sitio Web: El Centro Del Inmigrante
    - [Various Support Services for Latin American Communities](https://www.documented.info/:locale/services/10023):

    Title: Comprehensive Support Services for Latin American Communities

    Organization Overview: El Centro Del Inmigrante provides a wide range of support services to Latin American communities in Staten Island. The organization is dedicated to empowering individuals through various programs and resources.

    Services:

    • Community Job Center
    • OSHA Classes and Certifications
    • Wage Theft Claim Assistance
    • Adult Literacy Classes
    • English as a Second Language (ESL)
    • Free Immigration Legal Services (not currently accepting clients)
    • Free Tax Preparation
    • Healthcare Programs
    • Public Benefits
    • Tutoring Programs
    • Workforce Development
    • Youth Self-defense Classes
    • Technology Assistance
    • DMV Appointments
    • IDNYC Appointment (renewals)

    Target Audience: Everyone, with a focus on Latin American communities. Appointments are required.

    Supported Languages: English, Spanish

    Cost: Services vary; some may be free, while others may have associated costs. Eligibility for specific programs may apply.

    Location & Hours:

    • Address: 260 Port Richmond Avenue, First Floor, Staten Island, NY 10302
    • Hours: Monday - Saturday, 7 AM - 12 PM

    Contact Info:

    • Phone: 718-420-6466
    • Website: El Centro Del Inmigrante
    - [Recreation Opportunities](https://www.documented.info/:locale/services/10121):

    Organization Overview

    AHRC New York City provides inclusive recreation programs for individuals with intellectual and developmental disabilities. These programs offer opportunities for socialization, skill development, and fun activities.

    Services

    ·         Community outings

    ·         Sports and fitness programs

    ·         Arts and crafts

    ·         Music and dance

    ·         Summer camps

    Target Audience

    Individuals with intellectual and developmental disabilities

    Supported Languages

    English, Free language assistance available for non-English speakers

    Cost

    Many programs are free or low-cost

    Location & Hours

    Varies by program and location

    Contact Info

    Phone: (212) 780-4491
    Email: info@ahrcnyc.org
    Website: www.ahrcnyc.org

    - [Sèvis pou Timoun](https://www.documented.info/:locale/services/10122):

    Apèsi sou Òganizasyon an
    AHRC New York City bay yon seri sèvis pou timoun ki gen andikap entelektyèl ak devlopmantal. Sèvis sa yo fèt pou sipòte devlopman ak byennèt timoun nan.

    Sèvis yo

    • Entèvansyon bonè
    • Pwogram preskolè
    • Pwogram pou timoun ki nan laj lekòl
    • Swen repit
    • Sèvis sipò pou fanmi

    Moun yo Vize
    Timoun ki gen andikap entelektyèl ak devlopmantal

    Lang yo Sipòte
    Anglè, Asistans lang gratis disponib pou moun ki pa pale anglè

    Pri
    Anpil sèvis yo gratis oswa a pri ba

    Adrès ak Lè yo Louvri
    Depann de pwogram ak kote

    Kontak
    Telefòn: (212) 780-4491
    Imèl: info@ahrcnyc.org
    Sitwèb: www.ahrcnyc.org

    - [Clinical Services](https://www.documented.info/:locale/services/10123):

    Organization Overview

    AHRC New York City provides clinical services to support the health and well-being of individuals with intellectual and developmental disabilities. These services include medical, dental, and therapeutic supports.

    Services

    ·         Medical services

    ·         Dental services

    ·         Therapeutic services

    ·         Behavioral supports

    ·         Psychological services

    Target Audience

    Individuals with intellectual and developmental disabilities

    Supported Languages

    English, Free language assistance available for non-English speakers

    Cost

    Many services are free or low-cost

    Location & Hours

    Varies by program and location

    Contact Info

    Phone: (212) 780-4491
    Email: info@ahrcnyc.org
    Website: www.ahrcnyc.org

    - [Job & Workforce Training, Job Placement, & Internships](https://www.documented.info/:locale/services/10124):


    Subtitle: Preparing for Work

    Organization Overview
    AHRC New York City provides job training and placement services for individuals with intellectual and developmental disabilities. These services are designed to help individuals gain meaningful employment and succeed in the workplace.

    Services

    • Job training programs
    • Job placement services
    • Inclusive internships
    • Career counseling
    • Business services creating employment opportunities

    Target Audience
    Individuals with intellectual and developmental disabilities

    Supported Languages
    English, Free language assistance available for non-English speakers

    Cost
    Many services are free or low-cost

    Location & Hours
    Varies by program and location

    Contact Info
    Phone: (212) 780-4491
    Email: info@ahrcnyc.org
    Website: www.ahrcnyc.org

    83 Maiden Lane
    New York, NY 10038

    - [College Prep & Programs](https://www.documented.info/:locale/services/10125):

    Organization Overview
    AHRC New York City provides inclusive college programs for students with intellectual and developmental disabilities. These programs offer opportunities for higher education and personal growth.

    Services

    • Inclusive college courses
    • Academic support
    • Social integration
    • Career preparation
    • Extracurricular activities

    Target Audience
    Students with intellectual and developmental disabilities

    Supported Languages
    English, Free language assistance available for non-English speakers

    Cost
    Many programs are free or low-cost

    Location & Hours
    Varies by program and location

    Contact Info
    Phone: (212) 780-4491
    Email: info@ahrcnyc.org
    Website: www.ahrcnyc.org

    - [Housing Stability & Homelessness Prevention Services](https://www.documented.info/:locale/services/10126):

    Organization Overview

    CAMBA provides emergency, supportive, and transitional housing services to help individuals and families in New York City avoid or recover from homelessness. Through its HomeBase program and supportive housing developments, CAMBA works to stabilize housing and promote long-term independence.


    Services

    • Emergency housing assistance
    • Supportive housing for individuals with special needs
    • Transitional housing for families and individuals
    • HomeBase homelessness prevention services, including:
      • Eviction prevention
      • Tenant advocacy
      • Case management
      • Mobile outreach in high-risk neighborhoods

    Target Audience

    Low-income individuals and families, people at risk of eviction or homelessness, and individuals with special needs (e.g., mental health, HIV/AIDS, substance use)


    Supported Languages

    English, Spanish, and other languages available upon request


    Cost

    Most services are free or low-cost, depending on eligibility


    Location & Hours

    Main Office:
    1720 Church Avenue, 2nd Floor, Brooklyn, NY 11226
    Office Hours: Monday–Friday, 9:00 AM – 5:00 PM


    Contact Info

    Phone: (718) 287-2600
    Email: info@camba.org
    Website: www.camba.org

    - [Education & Youth Empowerment Programs](https://www.documented.info/:locale/services/10127):

    Organization Overview

    CAMBA provides a wide range of educational and youth development programs that support academic achievement, career readiness, and personal growth for children and young adults across New York City. These programs are designed to help youth succeed in school, prepare for college and careers, and build leadership skills.


    Services

    • After-school programs for elementary, middle, and high school students
    • College and career readiness support
    • Summer youth employment opportunities
    • ESL (English as a Second Language) and GED preparation

    Target Audience

    Youth and young adults, especially from low-income and immigrant communities


    Supported Languages

    English, Spanish, and other languages available upon request


    Cost

    Most programs are free or low-cost, depending on eligibility


    Location & Hours

    Main Office:
    1720 Church Avenue, 2nd Floor, Brooklyn, NY 11226
    Office Hours: Monday–Friday, 9:00 AM – 5:00 PM


    Contact Info

    Phone: (718) 287-2600
    Email: info@camba.org
    Website: www.camba.org

    - [Services de Soutien Familial et Communautaire](https://www.documented.info/:locale/services/10128):

    Resumen de la Organización
    Los programas de apoyo familiar y comunitario de CAMBA ayudan a individuos y familias a enfrentar desafíos relacionados con la crianza, la salud, la seguridad y el bienestar emocional. Estos servicios están diseñados para fortalecer a las familias, prevenir crisis y construir comunidades resilientes.

    Servicios

    • Salud Materna e Infantil: Visitas domiciliarias, atención prenatal y para recién nacidos, educación para padres
    • Consejería Familiar y Apoyo a la Crianza: Consejería en crisis, talleres para padres, apoyo a familias en riesgo de colocación en hogares temporales
    • Desarrollo Juvenil y Comunitario: Prevención de la violencia, desarrollo de liderazgo, participación comunitaria

    Público Objetivo
    Familias, padres, cuidadores y jóvenes en comunidades marginadas de la ciudad de Nueva York

    Idiomas Disponibles
    Inglés, español y otros idiomas disponibles a solicitud

    Costo
    La mayoría de los servicios son gratuitos o de bajo costo

    Ubicación y Horario
    1720 Church Avenue, Brooklyn, NY 11226
    Lunes a viernes: 9:00 AM – 5:00 PM

    Información de Contacto
    Teléfono: (718) 287-2600
    Correo electrónico: info@camba.org
    Sitio web: www.camba.org

    - [ Asistencia Legal Gratuita para Inmigración, Vivienda y Víctimas](https://www.documented.info/:locale/services/10129):

    Título: Asistencia Legal Gratuita para Inmigración, Vivienda y Víctimas
    Resumen: CAMBA ofrece servicios legales gratuitos a personas de bajos ingresos.
    Servicios: Asistencia migratoria, apoyo legal en vivienda, defensa de víctimas
    Público: Personas de bajos ingresos, inmigrantes, inquilinos, víctimas
    Idiomas: Inglés, español, otros a solicitud
    Costo: Gratuito
    Dirección: 20 Snyder Avenue, Brooklyn, NY 11226
    Contacto: (718) 940-6311

    - [Développement Économique et Autonomie Financière](https://www.documented.info/:locale/services/10130):

    Título: Desarrollo Económico y Educación Financiera
    Resumen: CAMBA apoya a personas en la búsqueda de empleo y en el manejo de sus finanzas.
    Servicios: Desarrollo laboral, asesoría de currículum y entrevistas, educación financiera
    Público: Personas desempleadas, jóvenes, emprendedores
    Idiomas: Inglés, español, otros a solicitud
    Costo: Gratuito o de bajo costo
    Dirección: 1720 Church Avenue, Brooklyn, NY 11226
    Contacto: (718) 287-2600

    - [Accès à la Santé et Soutien Nutritionnel](https://www.documented.info/:locale/services/10131):

    Título: Servicios de Salud y Apoyo Nutricional
    Resumen: CAMBA ayuda a los neoyorquinos a manejar condiciones crónicas y acceder a alimentos saludables.
    Servicios: Asistencia SNAP, Despensa Beyond Hunger, Gestión de cuidados Health Homes
    Público: Personas de bajos ingresos, con condiciones crónicas o inseguridad alimentaria
    Idiomas: Inglés, español, otros a solicitud
    Costo: Gratuito o de bajo costo
    Dirección: 19 Winthrop Street, Brooklyn, NY 11225
    Contacto: (718) 826-2223 ext. 40226

    - [Inclusive Services for People with Disabilities in NYC (Various Locations)](https://www.documented.info/:locale/services/10132):

    Organization Overview

    ADAPT Community Network, formerly United Cerebral Palsy of New York City, is a leading nonprofit organization providing innovative services for people with disabilities. With programs across all five boroughs, ADAPT supports thousands of New Yorkers through education, health, housing, technology, and community engagement.


    Services Offered

    • Education: Early childhood and school-age programs
    • Employment: Job training and placement
    • Family Support: Advocacy, respite, and counseling
    • Healthcare: Nursing, therapies, and wellness programs
    • Housing: Residential and independent living options
    • Recreation: Inclusive social and leisure activities
    • Technology: Assistive tech and digital literacy
    • Adult Learning & Community Connections

    Target Audience

    Children and adults with intellectual and developmental disabilities, and their families


    Supported Languages

    English (language support available upon request)


    Cost

    Many services are free or low-cost, depending on eligibility


    Contact Info

    Email: projectconnect@adaptcommunitynetwork.org
    Website: www.adaptcommunitynetwork.org

    Location & Hours

    Main Office: 80 West End Avenue, New York, NY 10023
    Hours: Monday–Friday, 9:00 AM – 5:00 PM
    Phone: (877) 827-2666

    Manhattan

    • Main Office / Children’s Program
      80 West End Avenue, New York, NY 10023
    • Manhattan Day Hab 2 & 6
      5030 Broadway, New York, NY 10034
    • Manhattan Day Hab 3 & 5 / Evening Hab
      251 W 154th Street, New York, NY 10039
    • 1767 Park Avenue
      3rd Floor, New York, NY 10001

    - [Support Services for Immigrant and Refugee Families in NYC](https://www.documented.info/:locale/services/10134):

    Organization Overview

    The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.


    Services

    • Mental Health Counseling
    • Domestic & Gender-Based Violence Support
    • English Literacy & Citizenship Preparation
    • Youth Academic Support & Social Programs
    • Parenting Workshops
    • Housing Assistance
    • Legal & Immigration Navigation
    • Health & Wellness Programs
    • Community Outreach & Advocacy

    Target Audience

    • Immigrants and refugees
    • Survivors of domestic and gender-based violence
    • Youth and families
    • Underserved and marginalized communities in NYC

    Supported Languages

    • Arabic
    • English
    • Spanish
    • Bengali
    • Urdu
    • French
    • Haitian Creole
    • Over 30 languages spoken by staff

    Cost

    • Most services are free or low-cost
    • Eligibility may vary by program

    Referral Process

    • Walk-ins welcome
    • Referrals accepted from schools, hospitals, and community organizations
    • Online contact and intake available

    Location & Hours

    Headquarters:
    150 Court Street, 3rd Floor, Brooklyn, NY 11201
    Hours: Monday–Friday, 9:00 AM – 5:00 PM

    Other Locations:

    • Atlantic Avenue Community Center: 384-386 Atlantic Ave, Brooklyn, NY 11217
    • Queens Offices: 37-10 & 37-14 30th Street, 2nd Floor, Queens, NY 11101
    • Bronx Office: 966 Morris Park Ave, 2nd Floor, Bronx, NY 10462
    • Family Justice Centers: Bronx, Brooklyn, Manhattan, Queens, Staten Island

    Contact Info

    Phone: (718) 643-8000
    Email: info@aafscny.org
    Website: aafscny.org

    - [Support Services for Immigrant and Refugee Families in NYC](https://www.documented.info/:locale/services/10135):

    Organization Overview

    The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.


    Services

    • Mental Health Counseling
    • Domestic & Gender-Based Violence Support
    • English Literacy & Citizenship Preparation
    • Youth Academic Support & Social Programs
    • Parenting Workshops
    • Housing Assistance
    • Legal & Immigration Navigation
    • Health & Wellness Programs
    • Community Outreach & Advocacy

    Target Audience

    • Immigrants and refugees
    • Survivors of domestic and gender-based violence
    • Youth and families
    • Underserved and marginalized communities in NYC

    Supported Languages

    • Arabic
    • English
    • Spanish
    • Bengali
    • Urdu
    • French
    • Haitian Creole
    • Over 30 languages spoken by staff

    Cost

    • Most services are free or low-cost
    • Eligibility may vary by program

    Referral Process

    • Walk-ins welcome
    • Referrals accepted from schools, hospitals, and community organizations
    • Online contact and intake available

    Location & Hours

    Headquarters:
    150 Court Street, 3rd Floor, Brooklyn, NY 11201
    Hours: Monday–Friday, 9:00 AM – 5:00 PM

    Other Locations:

    • Atlantic Avenue Community Center: 384-386 Atlantic Ave, Brooklyn, NY 11217
    • Queens Offices: 37-10 & 37-14 30th Street, 2nd Floor, Queens, NY 11101
    • Bronx Office: 966 Morris Park Ave, 2nd Floor, Bronx, NY 10462
    • Family Justice Centers: Bronx, Brooklyn, Manhattan, Queens, Staten Island

    Contact Info

    Phone: (718) 643-8000
    Email: info@aafscny.org
    Website: aafscny.org

    - [Support Services for Immigrant and Refugee Families in NYC](https://www.documented.info/:locale/services/10136):

    Organization Overview

    The Arab-American Family Support Center (AAFSC) is a nonprofit, non-sectarian organization based in New York City. Since 1994, it has provided culturally and linguistically competent services to immigrants, refugees, and underserved communities across NYC.


    Services

    • Mental Health Counseling
    • Domestic & Gender-Based Violence Support
    • English Literacy & Citizenship Preparation
    • Youth Academic Support & Social Programs
    • Parenting Workshops
    • Housing Assistance
    • Legal & Immigration Navigation
    • Health & Wellness Programs
    • Community Outreach & Advocacy

    Target Audience

    • Immigrants and refugees
    • Survivors of domestic and gender-based violence
    • Youth and families
    • Underserved and marginalized communities in NYC

    Supported Languages

    • Arabic
    • English
    • Spanish
    • Bengali
    • Urdu
    • French
    • Haitian Creole
    • Over 30 languages spoken by staff

    Cost

    • Most services are free or low-cost
    • Eligibility may vary by program

    Referral Process

    • Walk-ins welcome
    • Referrals accepted from schools, hospitals, and community organizations
    • Online contact and intake available

    Location & Hours

    Headquarters:
    150 Court Street, 3rd Floor, Brooklyn, NY 11201
    Hours: Monday–Friday, 9:00 AM – 5:00 PM

    Other Locations:

    • Atlantic Avenue Community Center: 384-386 Atlantic Ave, Brooklyn, NY 11217
    • Queens Offices: 37-10 & 37-14 30th Street, 2nd Floor, Queens, NY 11101
    • Bronx Office: 966 Morris Park Ave, 2nd Floor, Bronx, NY 10462
    • Family Justice Centers: Bronx, Brooklyn, Manhattan, Queens, Staten Island

    Contact Info

    Phone: (718) 643-8000
    Email: info@aafscny.org
    Website: aafscny.org

    - [Free Job Readiness and Placement Services for Adults in Brooklyn](https://www.documented.info/:locale/services/10154):

    Program Overview

    CFL’s Adult Employment Program supports job seekers aged 18 and older who are unemployed or underemployed. Services are offered in English and Spanish and are currently available online and in person.


    Services Provided

    • Job Readiness Preparation

      • Skills assessment and soft skills development
      • Resume and cover letter assistance
      • Interview coaching and virtual job fairs
    • Employment Counseling

      • One-on-one sessions with employment counselors
      • Personalized job search strategies
    • Job Placement

      • Direct referrals to interviews
      • Ongoing support and follow-up after placement
    • Additional Support Services

      • ESOL (English for Speakers of Other Languages) classes
      • Financial counseling and free tax prep
      • Health insurance and benefits application
      • Help with unemployment claims
      • Workshops on tenants’, immigrants’, and workers’ rights
    • Employer Services

      • Screening and matching of qualified candidates
      • Support for local and citywide employers

    Target Audience

    • Adults 18+ in Sunset Park and nearby Brooklyn neighborhoods
    • Unemployed or underemployed individuals
    • Immigrants and English language learners

    Cost

    • Free: All employment services are free of charge

    Referral Process

    • No referral required
    • Contact CFL directly to schedule an intake appointment

    Location & Hours

    443 39th Street, Brooklyn, NY 11232
    Monday–Friday: 9:00 AM – 5:00 PM
    Phone: (718) 438-9500
    Website: https://centerforfamilylife.org/employment-services/

    - [Employment Training and Job Placement](https://www.documented.info/:locale/services/10161):

    Employment Training and Job Placement

    Overview:
    BCS helps Brooklyn residents gain the skills and support needed to secure and retain employment, especially those facing barriers such as poverty, disability, or housing instability.


    What They Do

    • Job Readiness Workshops: Resume writing, interview preparation, and workplace etiquette
    • Vocational Training: Focused on in-demand fields like healthcare, hospitality, and building maintenance
    • Career Counseling: One-on-one support to identify goals and match with job opportunities
    • Employer Partnerships: Internships and job placements with local businesses
    • Ongoing Support: Continued coaching and resources to help clients stay employed

    Target Audience

    • Adults seeking employment or career advancement
    • Individuals with disabilities or justice-involved backgrounds
    • Youth transitioning into the workforce

    Locations

    • BCS Education Center
      Sunset Park, Brooklyn, NY
      (Exact address not listed publicly for privacy; contact BCS for details)
      Offers free adult education and workforce development services including GED prep and ESL

    • Main Office (for referrals and inquiries):
      151 Lawrence Street, Floor 4, Brooklyn, NY 11201
      - [Mental Health and Wellness Counseling](https://www.documented.info/:locale/services/10162):

      Mental Health and Wellness Counseling

      Overview:
      BCS offers a wide range of mental health services to support emotional well-being and recovery for individuals and families living with mental health challenges. These services are designed to promote healing, reduce isolation, and build community connections.


      What They Do

      • Individual and Group Counseling: Supportive therapy for emotional and behavioral health
      • Creative Therapies: Art therapy, dance/movement therapy, mindfulness, and meditation
      • Cognitive Remediation Therapy (CRT): Helps improve memory, attention, and problem-solving
      • Psychiatric Services: Optional access to psychiatric evaluations and medication management
      • Peer Support Groups: Community-based support and shared experiences
      • Wellness Workshops: Focused on creative healing, self-care, and community integration

      Target Audience

      • Individuals with diagnosed mental health conditions
      • Families and caregivers
      • Community members seeking emotional support

      Access

      • Services are available at multiple community-based locations
      • Some programs may require intake or referral

      Locations

      • Mental Health Services Hub
        (Exact address not publicly listed for privacy; contact BCS for details)
      • Main Office (for referrals and inquiries):
        151 Lawrence Street, Floor 4, Brooklyn, NY 11201
        - [Housing Assistance and Stability Programs](https://www.documented.info/:locale/services/10163):

        Housing Assistance and Stability Programs

        Overview:
        BCS supports individuals and families experiencing or at risk of homelessness by providing housing assistance, case management, and supportive services. These programs aim to promote housing stability, safety, and long-term independence.


        What They Do

        • Emergency and Transitional Housing:

          • Young Women’s Transitional Shelter (Sunset Park): 39-bed shelter for women ages 18–25
          • Transitional Living Community (TLC) (East New York): 30-bed shelter for women with mental health needs and trauma histories
        • Housing Placement and Retention:

          • Help finding and maintaining permanent housing
          • Support with landlord communication and lease agreements
        • Case Management and Life Skills Coaching:

          • Individualized support plans
          • Budgeting, cooking, and independent living skills
        • Benefits, Legal, and Relocation Assistance:

          • Help applying for public benefits
          • Referrals to legal aid and relocation support
        • Supportive Housing:

          • Long-term housing for individuals with disabilities or mental health conditions
          • Wraparound services including counseling and peer support

        Target Audience

        • Homeless or housing-insecure individuals and families
        • Survivors of domestic violence
        • People with disabilities or mental health conditions

        Locations

        • Young Women’s Transitional Shelter – Sunset Park, Brooklyn
          - [Support Services for Survivors of Domestic Violence, Sexual Assault, and Human Trafficking](https://www.documented.info/:locale/services/10317):

          Garden of Hope is a nonprofit organization dedicated to serving and empowering adults and children affected by domestic violence, sexual assault, human trafficking, and other forms of violence. They focus on promoting family well-being and community justice, particularly within the Chinese-speaking immigrant community. 

          Services 

          • Education & Empowerment Programs – Support for underserved women, youth, and immigrant families 

          • Mental Health Care – Counseling and crisis intervention for individuals facing mental health challenges 

          • Youth Programs – Mentorship and activities for at-risk youth 

          • Parenting Support – Guidance for families navigating difficult relationships 

          • Community Outreach & Education – Awareness campaigns, workshops, and prevention programs 

          • Vocational Training – Skill-building for professional success 

          Target Audience 

          • Survivors of domestic violence, sexual assault, and human trafficking 

          • Underserved women, youth, and immigrant families 

          • Individuals facing mental health crises 

          • At-risk youth 

          Supported Languages: Primarily serves the Chinese-speaking community 

          Location & Hours: 126-02 82nd Ave, Queens, NY 11415, more location details offered upon calling 

          Can walk into any Family Justice Center without appointment Monday-Friday 9:00-5:00 

          Contact Info: 1-877-990-8595 

          - [Trauma-Focused Support for Human Trafficking Victims](https://www.documented.info/:locale/services/10322):

          Safe Horizon is a nonprofit organization based in New York City, dedicated to supporting victims of violence, abuse, and exploitation. They provide trauma-focused services to help individuals rebuild their lives.

          Services

          • Mental health support and trauma-focused treatment

          • Assistance in locating coverage or establishing a sliding fee scale

          • Practical assistance and court services

          • Shelter for victims of domestic violence and homeless youth

          • Support groups for survivors

          Target Audience

          • Victims of human trafficking

          • Individuals of any age affected by trafficking or abuse

          Supported Languages

          • Multiple languages available

          Cost

          • Sliding fee scale based on income and need

          • Assistance in locating sources of coverage

          Referral Process

          • Contact Safe Horizon directly for service eligibility and intake procedures

          Location & Hours

          • Addresses:

            • 120 Schermerhorn St, Brooklyn, NY 11201

            • 2 Lafayette St, New York, NY 10007

          • Schedule: Monday-Saturday, with weekday, evening, and Saturday appointments available

          • Chat Hours: 9 AM - 6 PM

          Contact Info

            • Phone: 1.800.621.4673 (HOPE)

            • Website: https://www.safehorizon.org

          - [Halal Food Pantry](https://www.documented.info/:locale/services/10323):

          The Council of Peoples Organization (COPO) operates a client-choice halal food pantry in Brooklyn, serving low-income individuals across New York City. The pantry ensures compliance with Islamic dietary guidelines and distributes over 360,000 pounds of food annually.

          Services

          • Halal food pantry with client-choice selection

          • Emergency food assistance for low-income households

          • Distribution of fresh produce and essential food items

          Target Audience Low-income individuals and families in need of halal food assistance.

          Supported Languages English, Urdu, Arabic, Bengali, and other languages spoken by the local community.

          Cost & Eligibility

          • Free food assistance

          • Available to low-income individuals

          Referral Process No referral required—first come, first served.

          Location & Hours

          • Address: 1077 Coney Island Ave, Brooklyn, NY 11230

          • Hours: Fridays, 9 AM - 12 PM (long lines expected)

          Contact Info

          • Phone: 718-434-3266

          • Website: https://copo.org/emergency-food/#HalalFoodPantryProgram

          - [Free Clothing & Food Assistance](https://www.documented.info/:locale/services/10324):

          Cathedral Community Cares (CCC), located in Manhattan, helps individuals in need by providing clothing, food, and support services. Their mission is to promote self-sufficiency and well-being.

          Services

          • Clothing Closet: Emergency clothing is provided through the Nutrition, Health, and Clothing Center. Professional attire is available for individuals returning to work (requires agency referral). Clothing is distributed free of charge based on availability, and clients may receive clothing once per month.

          • Clothing Giveaway: Held once per month on Tuesday and Wednesday, 10 AM - 12 PM. Guests must bring an ID and arrive by 9:30 AM.

          • Sunday Soup Kitchen: Open to everyone, serving nutritious meals with fresh produce, proteins, and heart-healthy options.

          • Free Food Pantry: Walk-ins welcome. Provides shelf-stable items, fresh produce (when available), and refrigerated goods. Requires an ID.

          Target Audience

          Anyone in need of food and clothing assistance in Manhattan.

          Supported Languages

          English

          Cost

          Services are free but may require identification and referrals.

          Referral Process

          • Professional clothing requires a referral from an agency familiar with the client's job search.

          • Registration for the pantry can be completed at app.plentifulapp.com

          Location & Hours

          Address: 1047 Amsterdam Avenue at 112th Street, New York, NY 10025

          Schedule:

          • Clothing Closet: Tuesday & Wednesday, 10 AM - 12 PM

          • Sunday Soup Kitchen: Sunday, 10 AM - 3 PM

          • Food Pantry: Monday - Friday, 9:30 AM - 5:30 PM

          Contact Info

          Phone: (212) 316-7583

          Website: https://www.stjohndivine.org/education-outreach/cathedral-community-cares

          - [Meals & Food Pantry Services](https://www.documented.info/:locale/services/10325):

          Holy Apostles Soup Kitchen has been serving nutritious meals since 1982. Located in Manhattan, it provides food, hygiene products, and social support in an atmosphere of respect and hospitality.

          Services

          • Daily Meal Service: Hot, well-balanced meals served Monday to Friday, including holidays, from 10:30 a.m. to 12:30 p.m..

          • Food Pantry: Fresh groceries available Tuesdays, Wednesdays & Thursdays from 9:30 a.m. - 11 a.m. and 1:30 p.m. - 3 p.m..

          • Meal Outreach: Bagged breakfasts and lunches distributed throughout Chelsea and Hell’s Kitchen.

          • Sunday Supper: Monthly family-style meal fostering community.

          • Social Support: Assistance for individuals experiencing homelessness.

          Target Audience

          Everyone is welcome for meals—no questions asked. Food pantry services require in-person registration with ID and proof of address.

          Supported Languages

          English (Additional language support may be available on-site).

          Cost

          • Meals: Free for all.

          • Food Pantry: Free, but requires registration.

          Referral Process

          Most services are walk-in based. Pantry registration requires ID and proof of address.

          Location & Hours

          Address: 296 9th Ave, New York, NY 10001 

          Soup Kitchen Hours: Monday - Friday, 10:30 a.m. - 12:30 p.m. 

          Pantry Hours: Tuesday - Thursday, 9:30 a.m. - 11 a.m., 1:30 p.m. - 3 p.m.

          Contact Info

          Phone: 212-924-0167 

          Website: https://holyapostlesnyc.org

          - [Support for Expecting and New Mothers](https://www.documented.info/:locale/services/10357):

          The Bridge to Life is a nonprofit organization based in College Point, NY, dedicated to supporting women facing financial difficulties during pregnancy and early motherhood. They provide essential material assistance to help mothers care for their newborns and children.

          Services

          • Maternity Clothing – Available throughout pregnancy.

          • Welcome Kit – Includes a Layette Bag and newborn essentials.

          • Infant & Child Clothing – Provided every three months up to child size 10-12.

          • Baby Essentials – Diapers, wipes, bottles, strollers, highchairs, and more.

          • Referral Services – Assistance in connecting with additional resources.

          Target Audience

          Women living in New York City’s five boroughs who are experiencing financial hardship.

          Supported Languages

          Multilingual support is available.

          Cost

          Services are free, but eligibility requires proof of residency and documentation (ID/birth certificate) for adults and children.

          Referral Process

          • Email admin@thebridgetolife.org to request a referral form.

          • Complete and return the form.

          • Follow instructions to schedule an appointment.

          • Can also request an appointment here: https://www.bwscny.org/schedule-an-appointment

          Location & Hours

          Address: 14-02 124th Street, College Point, NY 11356 

          By appointment only

          Contact Info

          Phone: (718) 463-1810 

          Email: admin@thebridgetolife.org 

          Website: https://www.bwscny.org/material-assistance

          - [Support Services for Homeless Adults](https://www.documented.info/:locale/services/10358):

          BronxWorks Living Room 24-Hour Drop-In Center is one of the few 24-hour centers in the Bronx dedicated to assisting street homeless adults. Located at 800 Barretto St, Bronx, NY 10474, the center provides essential services to help individuals transition into stable housing.

          Services

          • Drug and alcohol treatment referrals

          • Housing placement and benefits assistance

          • Medical and psychiatric care

          • Medication monitoring

          • Nutritional assistance

          • Substance abuse counseling

          • Access to laundry, showers, and hot meals

          Target Audience

          Adults experiencing homelessness in the Bronx.

          Supported Languages

          English and Spanish.

          Cost

          Services are provided at no cost to eligible individuals.

          Referral Process

          Walk-in services are available. Some programs, such as Safe Havens, require referrals from the New York City Department of Homeless Services Street Homeless Outreach Teams.

          Location & Hours

          • Address: 800 Barretto St, Bronx, NY 10474

          • Hours: Open 24/7

          Contact Info

          • Phone: +1 718-893-3606

          • Website: https://bronxworks.org/our-services/adult-and-family-homeless-services/adult-shelter-services/

          - [Nutritious Hot Meals Twice a Week](https://www.documented.info/:locale/services/10359):

          St. Luke’s Lutheran Church operates a soup kitchen in New York City, providing hot meals to those in need. The organization serves the community by offering food assistance and seasonal clothing distribution.

          Services

          • Hot meals served on Tuesdays and Thursdays from 1:00 PM to 2:00 PM

          • Dine-in and take-out options available

          • Seasonal clothing distribution (first Monday of select months)

          Target Audience Individuals in need of food assistance, including those experiencing homelessness or financial hardship.

          Supported Languages English

          Cost Meals are provided at no cost. Clothing distribution may require a referral.

          Referral Process No referral needed for meals. A referral is required for clothing assistance.

          Location & Hours

          • Address: 308 West 46th Street, New York, NY 10036

          • Soup Kitchen Hours: Tuesdays and Thursdays, 1:00 PM - 2:00 PM

          • Clothing Distribution: First Monday of select months, 11:30 AM - 1:00 PM

          Contact Info

          • Phone: 212-246-3540

          • Email: info@stlukesnyc.org

          • Website: https://stlukesnyc.org/soup-kitchen/

          - [Medical, Mental Health, and Legal Support for Immigrant Children](https://www.documented.info/:locale/services/10360):

          Terra Firma is a Bronx-based organization that provides medical care, mental health services, and legal support to unaccompanied immigrant children and families. Their mission is to help newly arrived immigrants thrive by offering holistic, high-quality interventions.

          Services

          • Medical Care: Comprehensive healthcare services

          • Mental Health Support: Individual, family, and group therapy

          • Legal Services: Pro bono legal representation

          • Case Management & Social Services: Assistance with navigating resources

          • Youth Enrichment Programs: Activities such as English classes and workshops

          Target Audience

          Unaccompanied immigrant children and asylum-seeking families.

          Supported Languages

          Services are available in English and Spanish.

          Cost

          Services are not listed as free but are provided to eligible unaccompanied children.

          Referral Process

          Contact Terra Firma directly for information on eligibility and referrals.

          Location & Hours

          • Address: 853 Longwood Ave, Suite 201, Bronx, NY 10459

          • Hours: Contact Terra Firma for operating hours.

          Contact Info

          • Phone: (718) 991-0605

          • Email: terrafirma@montefiore.org

          • Website: https://www.terrafirma.nyc

          - [Free Meals at Food Bank NYC Community Kitchen](https://www.documented.info/:locale/services/10361):

          Food Bank NYC Community Kitchen, located in Harlem, provides free meals to individuals and families in need. Their mission is to combat food insecurity by offering nutritious meals in a welcoming environment.

          Services

          • Senior Lunch (Monday – Friday, 12:00 pm – 1:00 pm)

          • Community Meal (Mondays, Wednesdays & Fridays, 4:00 pm – 6:00 pm)

          • Community Pantry (Pre-packaged grocery bags available for families)

          • Senior Food Program (Monthly meal boxes for seniors 60+)

          Target Audience

          • Individuals and families experiencing food insecurity

          • Seniors aged 60+ in need of meal assistance

          Supported Languages

          • English (Additional language support may be available on-site)

          Cost

          • All meals are free for those in need

          Referral Process

          • No referral required; all are welcome

          Location & Hours

          • Address: 252 W 116th St, New York, NY 10026

          • Hours:

            • Senior Lunch: Monday – Friday, 12:00 pm – 1:00 pm

            • Community Meal: Mondays, Wednesdays & Fridays, 4:00 pm – 6:00 pm

            • Pantry Hours: Vary, check website for details

          Contact Info

          • Phone: (212) 566-7855

          • Email: hgetty@foodbanknyc.org

          • Website: https://www.foodbanknyc.org/community-kitchen/

          - [Free Meals and Food Assistance](https://www.documented.info/:locale/services/10362):

          CHiPS (Community Help in Park Slope) is a Brooklyn-based nonprofit providing meals, pantry services, and transitional housing for expectant mothers. Located on Fourth Avenue, CHiPS serves anyone in need without requiring proof of eligibility.

          Services

          • Breakfast: Monday-Saturday, 9:00 - 10:30 AM

          • Lunch: Monday-Saturday, 11:30 AM - 1:00 PM

          • Bagged Lunch: Monday-Friday, 1:00 - 4:00 PM

          • Food Pantry: Thursdays and Saturdays, 11:30 AM - 1:00 PM

          • Transitional Housing: Support for prenatal and postpartum women

          Target Audience

          Anyone experiencing food insecurity or in need of assistance.

          Supported Languages

          English

          Cost

          All services are free. No eligibility requirements.

          Referral Process

          No referral needed—services are available to anyone who comes.

          Location & Hours

          Address: 200 4th Avenue, Brooklyn, NY 11217-3180 (between Sackett and Degraw Streets) Hours: Vary by service (see above)

          Contact Info

          Phone: 718-237-2962

          Email: admin@chipsonline.org

          Website: https://chipsonline.org

          - [Support and Shelter for Homeless and Trafficked Youth](https://www.documented.info/:locale/services/10363):

          Covenant House New York is the largest provider of services for youth experiencing homelessness in New York City. Located at 460 West 41st Street, New York, NY 10036, the organization offers shelter, medical care, education, and career support to young people in need.

          Services

          • Emergency Shelter – Open 24/7, providing food, clothing, and medical care.

          • Long-Term Housing – Programs like Rights of Passage and Family Covenant for stable housing.

          • Health & Wellness – Medical care, mental health support, and counseling.

          • Education & Employment – Job training, career development, and educational support.

          • Mother & Child Programs – Shelter and services for young mothers and their children.

          Target Audience

          • Homeless, abandoned, abused, trafficked, and exploited youth.

          • Young adults transitioning out of crisis situations.

          • Young mothers and their children in need of shelter and support.

          Supported Languages

          Services are available in multiple languages, though specific languages are not listed on their website.

          Cost

          Services are free for eligible youth in need.

          Referral Process

          No referral is required—any young person facing homelessness or at risk can seek help directly.

          Location & Hours

          • Address: 460 West 41st Street, New York, NY 10036

          • Hours: Open 24/7, every day of the year.

          Contact Info

          • Phone: (212) 613-0300

          • Website: https://ny.covenanthouse.org

          - [Mental Health Support & Recovery Services](https://www.documented.info/:locale/services/10364):

          Greenwich House Center for Resiliency and Wellness provides intergenerational, trauma-informed mental health and recovery services for New Yorkers of all ages. Located at 623 Broadway, 2nd Floor, New York, NY 10012, the center focuses on personal growth, coping skills, and emotional well-being.

          Services

          • Individual Therapy

          • Group Therapy & Support Groups

          • Family Counseling (including parent-child psychotherapy)

          • Case Management

          • Psychiatric Evaluation & Medication Management

          • Movement Classes & Yoga

          • Art-Based Wellness Activities

          • Harm Reduction-Oriented Recovery Services

          • Older Adult Home Health Aide Services & Tech Support

          Target Audience

          • Individuals experiencing mental health challenges (depression, anxiety, bipolar disorder, etc.)

          • Those affected by trauma or adverse childhood experiences

          • Older adults needing home health aide services

          • LGBTQ+ and communities of color seeking affirmative care

          Supported Languages

          • English

          • Spanish

          Cost

          • Accepts Medicare, Medicaid, supplemental insurance

          • Sliding scale based on need

          • Services available regardless of ability to pay

          Referral Process

          Appointments can be scheduled via:

          • Online form: https://forms.office.com/r/UrEaQLSEWL

          • Email: crwschedule@greenwichhouse.org
          • Phone: 646-516-9818

          Location & Hours

          • Address: 623 Broadway, 2nd Floor, New York, NY 10012

          • Hours: Contact for details

          Contact Info

          • Phone: 646-516-9818

          • Website: https://greenwichhouse.org/health-services/center-for-resiliency-and-wellness/

          - [Food Assistance for Local Households](https://www.documented.info/:locale/services/10365):

          Camp Friendship Food Pantry is located in Park Slope, Brooklyn. It provides food assistance to over 500 local households in need every Saturday morning.

          Services

          • Dry and canned goods (beans, pasta, rice, canned vegetables, soups, tuna, salmon, chicken, beef stew, chili)

          • Seasonal fresh fruits and vegetables

          • Other items (bread, milk, cereal, juice, cooking oil, nuts, disposable diapers, period products)

          • No prepared meals available

          Target Audience Individuals and families in need of food assistance in the local community.

          Supported Languages Information on supported languages is not specified on the website.

          Cost All food assistance is provided free of charge.

          Referral Process New visitors can register on-site any Saturday from 9 AM to 12 PM. No documentation or ID is required.

          Location & Hours

          • Address: 339 8th Street, Park Slope, Brooklyn (corner of 6th Avenue)

          • Hours: Saturdays, 9 AM – 12 PM

          Contact Info

          - [Community Food & Supply Distribution](https://www.documented.info/:locale/services/10366):

          Club A Kitchen is a mutual aid group based in Brooklyn, NY. It provides food, groceries, PPE, and hygiene supplies to the community.

          Services

          • Food and grocery distribution

          • PPE and hygiene supply distribution

          • Free clothing distribution

          Target Audience Individuals and families in need, including houseless individuals and low-income communities.

          Supported Languages English (other languages may be available depending on volunteers).

          Cost All services are free.

          Referral Process No referral required—services are available to anyone in need.

          Location & Hours Bushwick City Farm: 354 Stockton St, Brooklyn, NY 11206

          Hours: Wednesdays & Saturdays, 1:30 PM - 3:30 PM

          Contact Info

          Website: 

          - [Support Services for Survivors of Gender-Based Violence](https://www.documented.info/:locale/services/10367):

          Womankind is a nonprofit organization based in New York City that provides holistic support for survivors of gender-based violence, including domestic violence, human trafficking, and sexual violence. Their mission is to help individuals and families rise above trauma and build a path to healing.

          Services

          • Mental Health Support – Counseling and wellness programs

          • Social Support – Case management and advocacy

          • Shelter & Housing – Emergency housing for survivors

          • Legal Assistance – Help with immigration, family law, and protection orders

          • Vocational Training – Job readiness programs and access to trafficking-specific benefits

          Target Audience

          • Survivors of domestic violence, human trafficking, and sexual violence

          • Individuals of all ages

          • Primarily serves Asian communities, but open to all

          Supported Languages

          Services are available in 18+ Asian languages and dialects, as well as English and Spanish.

          Cost

          Services are free and confidential.

          Referral Process

          • Must call, text, or chat with an advocate to confirm eligibility.

          • Advocates will guide clients through next steps.

          Location & Hours

          • Headquarters: 42 Broadway, Ste 1836, New York, NY 10004

          • Hours: Vary by service; contact for details.

          Contact Info

          • General Phone: 212-732-0054

          • Helpline: 1-888-888-7702

          • Text (English): 1-929-207-5907

          • Text (Chinese): 1-929-207-5901

          • Email: info@iamWK.org

          • Website:

          - [Free Trauma-Focused Therapy for Crime Survivors](https://www.documented.info/:locale/services/10369):

          Crime Victims Treatment Center (CVTC) is a nonprofit organization based in New York City, dedicated to helping survivors of violent crime heal. Since 1977, CVTC has provided trauma-focused therapy, legal advocacy, and psychiatric consultation to those impacted by interpersonal violence.

          Services

          • Trauma-Focused Therapy (Short-term, individual & group sessions)

          • Psychiatric Consultation (Available for individuals in therapy)

          • Legal Advocacy (Support for survivors navigating legal processes)

          • Holistic Therapies (Complementary healing approaches)

          • Crisis Intervention (Immediate support for victims)

          • Community Education & Prevention Training (Workshops & resources)

          Target Audience

          • Survivors of violent crime, including sexual assault, domestic violence, childhood abuse, and trafficking

          • Individuals who have witnessed crime and need support

          Supported Languages

          • English

          • Additional language support may be available—contact CVTC for details

          Cost

          • Therapy and psychiatric consultations are free

          • Medication costs are not covered

          Referral Process

          • No referral required—individuals can contact CVTC directly to book an appointment

          Location & Hours

          Address: 40 Exchange Pl #510, New York, NY 10005 

          Hours: Contact CVTC for availability of in-person and virtual sessions

          Contact Info: 

          Phone: (212) 523-4728

          Website:

           

          - [Food Pantry: Groceries for Those in Need](https://www.documented.info/:locale/services/10372):

          Children of the Light Int'l Ministry Inc. operates a food pantry in Brooklyn, NY, providing groceries to individuals and families in need. The pantry follows a first-come, first-serve model and remains open until supplies run out.

          Services

          • Distribution of groceries

          • No-cost food assistance (while supplies last)

          • Weekly access (once per week)

          Target Audience

          Individuals and families in need of food assistance.

          Supported Languages

          English (other languages not specified).

          Cost

          Free (must bring own bags/cart).

          Referral Process

          No referral required; first-come, first-serve.

          Location & Hours

          Address: 1171 E 95th St, Brooklyn, NY 11236

          Hours: Mondays, Wednesdays, Fridays, Saturdays, 10:00 AM – 2:00 PM

          Contact Info

          Phone: (347) 794-4130 Website:

          - [Free Grocery Distribution & Community Services](https://www.documented.info/:locale/services/10373):

          Astoria Food Pantry is a volunteer-driven mutual aid organization based in Astoria, NY. It provides essential food, clothing, books, and diapers to community members in need.

          Services

          • Pre-packed grocery bags distributed every Monday

            • 2 lbs of white rice

            • Vegetables (potatoes, onions, carrots)

            • Fruit (bananas, apples)

            • Bread (bagels, rolls, baguettes)

            • Substitutions may include pasta or canned vegetables if certain items run out

          • Rolling Library – Mondays, 6 PM - 8 PM

          • Free Store – Wednesdays, 11:30 AM - 2:30 PM & 4:30 PM - 6:30 PM (closed 1st Wednesday of each month)

          • Diaper Distribution – 2nd Monday of each month, 8 AM until supplies run out

          Target Audience

          Individuals and families in need of food and essential supplies in the Astoria area.

          Supported Languages

          English (additional language support may be available upon request).

          Cost

          Free. Distribution is limited to one bag per person present.

          Referral Process

          No sign-up, ID, or name required. Simply arrive during distribution hours.

          Location & Hours

          Address: 25-82 Steinway Street, Astoria, NY 11103

          Food Pantry Hours: Mondays, 8 AM - 11 AM

          Rolling Library: Mondays, 6 PM - 8 PM

          Free Store: Wednesdays, 11:30 AM - 2:30 PM & 4:30 PM - 6:30 PM (closed 1st Wednesday of each month)

          Diaper Distribution: 2nd Monday of each month, 8 AM until supplies run out

          Contact Info

          Email: astoriafoodpantry@gmail.com

          Website:

          - [Food Pantry](https://www.documented.info/:locale/services/10374):

          New York Common Pantry is committed to reducing hunger in New York City while promoting dignity and self-sufficiency. The Bronx location provides food assistance to individuals and families in need.

          Services

          • Choice Pantry Program – Fresh, culturally appropriate, and nutritious food for eligible participants.

          • Emergency Grocery Bags – Available for those facing urgent food insecurity. These bags contain essential food items to support individuals and families during crisis situations.

          • Mobile Pantry Program – Expands access to fresh produce and groceries through community partnerships.

          Target Audience

          • Individuals and families experiencing food insecurity in the Bronx.

          • Those who meet eligibility requirements for food assistance.

          Supported Languages

          Services are available in multiple languages, including English and Spanish.

          Cost

          • Free for eligible participants.

          • Registration requires photo ID for adults, ID for children (e.g., birth certificate, school letter), and proof of address (e.g., rent receipt or lease).

          Referral Process

          Visit the Bronx location during registration hours with the required documents.

          Location & Hours

          • Address: 1290 Hoe Avenue, Bronx, NY 10459

          • Registration Hours: Tuesday – Saturday, 9:00 AM – 2:00 PM

          • Food Distribution Hours: Thursday – Saturday, 10:00 AM – 2:00 PM

          • Emergency Food Hours: Tuesday – Saturday, 10:00 AM – 2:00 PM

          Contact Info

          - [Grocery Assistance & Hot Meals](https://www.documented.info/:locale/services/10375):

          NY Common Pantry is committed to reducing hunger and promoting dignity, health, and self-sufficiency. The East Harlem location provides fresh groceries and hot meals to eligible individuals and families.

          Services

          • Choice Pantry Program – Members receive a 3–4 day supply of groceries every 14 days, including fresh fruits, vegetables, proteins, grains, and dairy.

          • Emergency Food Assistance – Available for those in urgent need.

          • New Intakes – Registration for new members.

          • Hot Meals Program – Nutritious, hot meals available to all guests.

          • Brown Bag Meals To-Go – Pre-packaged meals available for takeout.

          Target Audience

          Low-income individuals and families in need of food assistance.

          Supported Languages

          English, Spanish

          Cost

          Free for eligible participants.

          Referral Process

          Walk-ins accepted; proof of identity and address required for registration.

          Location & Hours

          Address: 8 East 109th Street, East Harlem, NY Hours:

          • New Intakes: Monday–Saturday, 9:00 AM – 2:00 PM

          • Emergency Food: Monday–Saturday, 10:00 AM – 2:00 PM

          • Pantry Distribution: Wednesday–Saturday, 10:00 AM – 2:00 PM

          • Hot Meals Program: Monday–Friday, 2:30 PM – 3:30 PM (Eat-in or Take-away)

          • Brown Bag Meals To-Go: Saturday–Sunday, 2:30 PM – 3:30 PM

          Contact Info

          Phone: 917-720-9700 Website:

          - [Digital Food Pantry Assistance](https://www.documented.info/:locale/services/10376):

          Commonpoint Queens operates food pantries to support local families in need. The Forest Hills location provides a digital ordering system for clients to select groceries online and pick them up.

          Services

          • Digital food pantry system for personalized grocery selection

          • Emergency food assistance available upon request

          • Monthly food pickups for registered clients

          Target Audience

          Individuals and families in need of food assistance in the Forest Hills area.

          Supported Languages

          English

          Cost

          Food assistance is free for those in need. New clients must provide date of birth and driver’s license or non-driver ID number for registration.

          Referral Process

          Clients can register online or contact the pantry directly for assistance.

          Location & Hours

          Address: 108-13 67th Road, Forest Hills, NY 11375 (White House next to the Central Queens location)

          Hours:

          • Monday: 9 AM - 2 PM & 3:30 PM - 6:30 PM

          • Tuesday: 9 AM - 2 PM & 3:30 PM - 6:30 PM

          • Wednesday: 9 AM - 2 PM & 3:30 PM - 6:30 PM

          • Thursday: 9 AM - 2 PM

          • Friday: 9 AM - 12 PM

          • Saturday & Sunday: Closed

          Contact Info

          Phone: (718) 268-5011 ext. 433 Email: smeza@commonpoint.org

          Website:

          - [Digital Food Pantry Assistance](https://www.documented.info/:locale/services/10379):

          Commonpoint Queens is a community-based organization serving the greater New York City area. It provides essential services to individuals and families, including food assistance through its digital food pantry.

          Services

          • Digital food pantry offering non-perishable grocery items

          • Online ordering system for personalized monthly food selections

          • Emergency grocery pick-up available

          Target Audience

          Individuals and families in need of food assistance in the Jamaica, Queens area.

          Supported Languages

          English (Additional language support may be available—contact for details)

          Cost

          Food assistance is provided at low cost or free, depending on eligibility.

          Referral Process

          To become a client, contact Susan Meza at (718) 268-5011 ext. 164 or email smeza@commonpoint.org.

          Location & Hours

          Address: 82-17 Parsons Boulevard, Jamaica, NY 11432 (Youth Opportunity Hub) 

          Hours: Monday-Friday, 11 AM - 3 PM

          Contact Info

          Phone: (718) 268-5011 ext. 164 

          Email: smeza@commonpoint.org

          Website:

          - [Digital Food Pantry Services](https://www.documented.info/:locale/services/10381):

          Commonpoint Queens operates food pantries across New York City to support local families facing food insecurity. The Little Neck Food Pantry provides essential grocery items through a digital ordering system.

          Services

          • Digital food ordering system for personalized monthly selections

          • Emergency grocery pick-up available upon request

          Target Audience

          Individuals and families in need of food assistance.

          Supported Languages

          Language availability is not explicitly listed on the website.

          Cost

          Services are free for those in need. New clients must provide their date of birth and a driver’s license or non-driver ID number.

          Referral Process

          Clients can register online or contact the pantry directly for assistance.

          Location & Hours

          Address: 58-25 Little Neck Parkway, Little Neck, NY 11362 (Tanenbaum Family Pool, across the street from the Sam Field location)

          Hours:

          • Monday: 9 AM – 1 PM

          • Tuesday: 11 AM – 2 PM

          • Wednesday: 9 AM – 2 PM

          • Thursday: 9 AM – 2 PM

          • Friday: 9 AM – 12 PM

          • Saturday & Sunday: Closed

          Contact Info

          • Phone: (718) 428-2077

          • Email: smeza@commonpoint.org

          Website:

          - [Affordable Grocery Assistance](https://www.documented.info/:locale/services/10384):

          Commonpoint Queens is a community-based organization serving the greater New York City area. It provides essential services to individuals and families, including food assistance through its Digital Food Pantry.

          Services

          • Digital ordering system for non-perishable groceries

          • Monthly food selection tailored to individual needs

          • Emergency food pick-up available upon request

          Target Audience

          • Individuals and families in need of food assistance

          • Residents of Queens Village and surrounding areas

          Supported Languages

          Information on supported languages is not explicitly listed. Contact the organization for details.

          Cost

          Food assistance is available at low cost or free, depending on eligibility.

          Referral Process

          New clients must provide date of birth and driver’s license or non-driver ID number to register.

          Location & Hours

          Address: 230-17 Hillside Avenue, Queens Village, NY 11427

          Hours: Tuesday, Wednesday, Thursday – 10:30 AM to 3:00 PM

          Contact Info

          Phone: (718) 736-7100 ext. 1243

          Email: Contact Susan Meza at smeza@commonpoint.org 

          Website:

          - [Digital Food Pantry Assistance](https://www.documented.info/:locale/services/10386):

          Commonpoint Queens operates food pantries across New York City, including Elmhurst, to support individuals and families in need. Their mission is to provide accessible food assistance through a streamlined digital ordering system.

          Services

          • Digital food ordering system for personalized grocery selection.

          • Emergency food pick-up available upon request.

          • Assistance with account registration for new clients.

          Target Audience

          Individuals and families in need of food assistance.

          Supported Languages

          Language availability is not explicitly listed. Please contact the pantry for details.

          Cost

          Food assistance is provided at no cost to eligible individuals.

          Referral Process

          New clients must register for an account to access the digital ordering system.

          Location & Hours

          Address: 77-17 Queens Boulevard, Elmhurst, NY 11373 (Commonpoint Queens Jack and Shirley Silver Hub)

          Hours: Monday – Friday: 9 AM – 4 PM (Clients must call or text in advance to arrange pick-up)

          Contact Info

          • Phone: (718) 268-5057

          • Text: (201) 464-0685

          For more details, visit

          - [Free Meals and Food Pantry Services](https://www.documented.info/:locale/services/10387):

          Crossroads Community Services is a nonprofit organization based in Midtown Manhattan, New York. Their mission is to provide warm meals, healthy groceries, and safe shelter to food-insecure New Yorkers.

          Services:

          • Breakfast: Hot meals and coffee served Monday and Wednesday mornings.

          • Brunch to go: Hot food and coffee available for pickup every Saturday morning.

          • Dinner: Grab-and-go meals available seven nights a week.

          • Food Pantry: Fresh vegetables, fruits, proteins, dairy, and dry goods distributed every Thursday. Pantry services are by appointment only. On your first visit, bring current identification with proof of address for all household members.

          Target Audience: Individuals and families experiencing food insecurity in New York City.

          Supported Languages: English (additional language support may be available on-site).

          Cost: All meal and pantry services are free.

          Referral Process: No referral required—services are available to anyone in need.

          Location & Hours: Meals are served at 108 E 51st Street, New York, NY 10022

          • Pantry Hours: Thursday, 9:30 AM - 12:45 PM (by appointment)

          • Breakfast: Monday, Wednesday, 7:45 AM - 8:45 AM

          • Brunch to go: Saturday, 10:00 AM - 11:00 AM

          • Dinner: Served daily, 5:30 PM - 6:30 PM

          Contact Info: Phone: 212-378-0229

          Website:

          - [Food Assistance](https://www.documented.info/:locale/services/10388):

          ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.

          Services

          • Food pantry assistance

          • Emergency food distribution

          • Community food drives

          Target Audience

          • Single mothers

          • Refugees

          • Families in need

          • General public

          Supported Languages

          English

          Cost

          Food pantry services require registration. Assistance is provided based on availability.

          Referral Process

          Visit the pantry to register. Bring a form of ID.

          Location & Hours

          Address: 87-91 144th Street, Jamaica, NY 11435

          Hours: Thursdays, 11 AM - 1 PM For urgent needs, call: 718-658-7028

          Contact Info

          Phone: 718-658-7028

          Email: newyork@icnarelief.org

          Website:

          - [Food Assistance](https://www.documented.info/:locale/services/10389):

          ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.

          Services

          • Food pantry assistance

          • Emergency food distribution

          • Community food drives

          Target Audience

          • Single mothers

          • Refugees

          • Families in need

          • General public

          Supported Languages

          English

          Cost

          Food pantry services require registration. Assistance is provided based on availability.

          Referral Process

          Visit the pantry to register. Bring a form of ID.

          Location & Hours

          Address: 140-32 Cherry Ave, Flushing, NY 11355

          Hours: Wednesdays, 12 PM - 2 PM

          Contact Info

          Phone: 718-658-7028

          Email: newyork@icnarelief.org

          Website:

          - [Legal Assistance ](https://www.documented.info/:locale/services/10390):

          Free Legal Services for Low-Income Brooklyn Residents

          Organization Overview

          Brooklyn Legal Services (Court St.) provides free legal assistance to low-income residents of Brooklyn, New York. Their mission is to offer legal support and advocacy to underserved communities, ensuring access to justice.

          Services

          • Legal Assistance
          • Advocacy
          • Representation in court
          • Civil rights complaints
          • Multi-year litigation and advocacy

          Target Audience

          Low-income residents of Brooklyn, New York, particularly underserved communities.

          Supported Languages

          English

          Cost

          Services are free.

          Referral Process

          Call 917-661-4500 Monday through Friday from 9:30 a.m. to 4 p.m.

          Location & Hours

          Court Street Office: 105 Court Street, 4th Floor, Brooklyn, NY 11201
          Tenant Rights Coalition: 1709 St. Marks Avenue, Brooklyn, NY 11233
          Brighton Beach Office: 3049 Brighton 6th Street, Brooklyn, NY 11235
          Albany Avenue Office: 29 Albany Avenue, 2nd Floor, Brooklyn, NY 11216
          Hours: Monday through Friday, 9:30 a.m. to 4 p.m.

          Contact Info

          Phone: 917-661-4500
          Website: Listed at the bottom

          - [Food Assistance ](https://www.documented.info/:locale/services/10391):

          ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.

          Services

          • Food pantry assistance

          • Emergency food distribution

          • Community food drives

          Target Audience

          • Single mothers

          • Refugees

          • Families in need

          • General public

          Supported Languages

          English

          Cost

          Food pantry services require registration. Assistance is provided based on availability.

          Referral Process

          Visit the pantry to register. Bring a form of ID.

          Location & Hours

          Address: 273 Neptune Ave, Brooklyn, NY 11235

          Hours: Mondays, 12 PM - 2 PM

          Contact Info

          Phone: 718-658-7028

          Email: newyork@icnarelief.org

          Website:

          - [Food Assistance](https://www.documented.info/:locale/services/10392):

          ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.

          Services

          • Food pantry assistance

          • Emergency food distribution

          • Community food drives

          Target Audience

          • Single mothers

          • Refugees

          • Families in need

          • General public

          Supported Languages

          English

          Cost

          Food pantry services require registration. Assistance is provided based on availability.

          Referral Process

          Visit the pantry to register. Bring a form of ID.

          Location & Hours

          Address: 1325 Foster Ave, Brooklyn, NY 11230

          Hours: Tuesdays, 2 PM - 3 PM

          Contact Info

          Phone: 718-658-7028

          Email: newyork@icnarelief.org

          Website: ICNA Relief New York

          - [Assistance Juridique Gratuite](https://www.documented.info/:locale/services/10393):

          Descripción de la Organización

          Catholic Migration Services proporciona servicios legales gratuitos para inmigración, vivienda y empleo a los neoyorquinos de bajos ingresos.

          Servicios

          • Servicios Legales para Inmigración
          • Servicios Legales para Vivienda
          • Servicios Legales para Empleo
          • Organización de Inquilinos
          • Educación Legal Comunitaria

          Público Objetivo

          • Inmigrantes
          • Neoyorquinos de bajos ingresos

          Idiomas Soportados

          No se mencionaron idiomas específicos, pero los servicios están adaptados a comunidades diversas.

          Costo

          Los servicios son gratuitos.

          Proceso de Referencia

          Las citas deben hacerse con anticipación.

          Ubicación y Horarios

          Oficina de Brooklyn: 191 Joralemon Street, 4to Piso, Brooklyn, NY 11201
          Teléfono: (718) 236-3000

          Oficina de Queens: 47-01 Queens Boulevard, Suite 203, Sunnyside, NY 11104
          Teléfono: (347) 472-3500

          Información de Contacto

          Sitio web: Listado en la parte inferior

          - [CUNY Citizenship Now!](https://www.documented.info/:locale/services/10398):

           

          Organization Overview

          CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.

          Services

          • Citizenship Applications: Assistance with applying for U.S. citizenship.
          • Family Petitions: Help with petitioning for family members.
          • DACA Applications: Assistance with Deferred Action for Childhood Arrivals (DACA).
          • TPS Applications: Help with Temporary Protected Status (TPS).
          • Document Renewal/Replacement: Assistance with renewing or replacing lost, damaged, or expired immigration documents.
          • Fee Waivers: Help with requesting fee waivers for eligible applicants.

          Target Audience

          • Immigrants and their families in New York City

          Eligibility Requirements

          • Immigrants and their families in New York City

          Supported Languages

          Specific language offerings were not mentioned, but services are tailored to diverse communities.

          Cost

          Services are free.

          Referral Process

          Appointments must be made in advance.
          Fill out their online referral form.

          Location & Hours

          Office: Various locations throughout New York City
          Hours: Not specified

          How to Contact Them & Contact Info

          Phone: 646-664-9400 or 212-652-2071
          Text: 929-334-3784

          - [CUNY Citizenship Now!](https://www.documented.info/:locale/services/10399):

           

          Organization Overview

          CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.

          Services

          • Citizenship Applications: Assistance with applying for U.S. citizenship.
          • Family Petitions: Help with petitioning for family members.
          • DACA Applications: Assistance with Deferred Action for Childhood Arrivals (DACA).
          • TPS Applications: Help with Temporary Protected Status (TPS).
          • Document Renewal/Replacement: Assistance with renewing or replacing lost, damaged, or expired immigration documents.
          • Fee Waivers: Help with requesting fee waivers for eligible applicants.

          Target Audience

          • Immigrants and their families in New York City

          Eligibility Requirements

          • Immigrants and their families in New York City

          Supported Languages

          Specific language offerings were not mentioned, but services are tailored to diverse communities.

          Cost

          Services are free.

          Referral Process

          Appointments must be made in advance.
          Fill out their online referral form.

          Location & Hours

          Office: Various locations throughout New York City
          Hours: Not specified

          How to Contact Them & Contact Info

          Phone: 646-664-9400 or 212-652-2071
          Text: 929-334-3784

          - [CUNY Citizenship Now!](https://www.documented.info/:locale/services/10400):

           

          Organization Overview

          CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.

          Services

          • Citizenship Applications: Assistance with applying for U.S. citizenship.
          • Family Petitions: Help with petitioning for family members.
          • DACA Applications: Assistance with Deferred Action for Childhood Arrivals (DACA).
          • TPS Applications: Help with Temporary Protected Status (TPS).
          • Document Renewal/Replacement: Assistance with renewing or replacing lost, damaged, or expired immigration documents.
          • Fee Waivers: Help with requesting fee waivers for eligible applicants.

          Target Audience

          • Immigrants and their families in New York City

          Eligibility Requirements

          • Immigrants and their families in New York City

          Supported Languages

          Specific language offerings were not mentioned, but services are tailored to diverse communities.

          Cost

          Services are free.

          Referral Process

          Appointments must be made in advance.
          Fill out their online referral form.

          Location & Hours

          Office: Various locations throughout New York City
          Hours: Not specified

          How to Contact Them & Contact Info

          Phone: 646-664-9400 or 212-652-2071
          Text: 929-334-3784

          - [CUNY Citizenship Now!](https://www.documented.info/:locale/services/10401):

           

          Organization Overview

          CUNY Citizenship Now! provides free, high-quality, and confidential immigration law services to help New Yorkers on their path to U.S. citizenship. Their mission is to support immigrants and their families in New York City.

          Services

          • Citizenship Applications: Assistance with applying for U.S. citizenship.
          • Family Petitions: Help with petitioning for family members.
          • DACA Applications: Assistance with Deferred Action for Childhood Arrivals (DACA).
          • TPS Applications: Help with Temporary Protected Status (TPS).
          • Document Renewal/Replacement: Assistance with renewing or replacing lost, damaged, or expired immigration documents.
          • Fee Waivers: Help with requesting fee waivers for eligible applicants.

          Target Audience

          • Immigrants and their families in New York City

          Eligibility Requirements

          • Immigrants and their families in New York City

          Supported Languages

          Specific language offerings were not mentioned, but services are tailored to diverse communities.

          Cost

          Services are free.

          Referral Process

          Appointments must be made in advance.
          Fill out their online referral form.

          Location & Hours

          Office: Various locations throughout New York City
          Hours: Not specified

          How to Contact Them & Contact Info

          Phone: 646-664-9400 or 212-652-2071
          Text: 929-334-3784

          - [Food Assistance](https://www.documented.info/:locale/services/10403):

          ICNA Relief provides hunger prevention services to support single mothers, refugees, and families in need in New York.

          Services

          • Food pantry assistance

          • Emergency food distribution

          • Community food drives

          Target Audience

          • Single mothers

          • Refugees

          • Families in need

          • General public

          Supported Languages

          English

          Cost

          Food pantry services require registration. Assistance is provided based on availability.

          Referral Process

          Visit the pantry to register. Bring a form of ID.

          Location & Hours

          Address: 1277-D Burke Avenue, Bronx, NY 10460

          Hours: Saturdays, 9 AM - 11 AM

          Contact Info

          Phone: 718-658-7028

          Email: newyork@icnarelief.org

          Website: ICNA Relief New York

          - [Support for Immigrant Workers and Day Laborers](https://www.documented.info/:locale/services/10404):

          La Colmena is a nonprofit based in Staten Island, New York. Its mission is to empower immigrant communities through education, organizing, culture, and economic development.

          Services

          • Workforce development and job training

          • Economic empowerment programs

          • Community organizing and advocacy

          • Cultural programming

          • Referrals to additional services

          • Educational workshops and leadership development

          Target Audience Immigrant workers, including day laborers, domestic workers, and other low-wage workers in Staten Island.

          Eligibility Requirements Open to immigrant workers in Staten Island. Specific program eligibility may vary.

          Supported Languages English, Spanish

          Cost Services are generally low-cost or free, depending on the program.

          Referral Process Referrals are available for additional services; no formal referral process required to access core programs.

          Location & Hours

          Address: 774 Port Richmond Avenue, Staten Island, NY 10302

          Hours: Monday–Friday, 10:00 AM – 6:00 PM

          Contact Info

          Phone: (718) 442-7700

          Email: info@lacolmenanyc.org

          Website:

          - [Legal Support for Asian Immigrants](https://www.documented.info/:locale/services/10405):

          The Asian American Legal Defense and Education Fund (AALDEF) is a nonprofit based in New York City. It protects and promotes the civil rights of Asian Americans through legal advocacy, education, and community organizing. AALDEF serves Asian immigrants of all backgrounds, including undocumented individuals and those with criminal convictions.

          Services

          • Legal representation in immigration matters

          • Community education and “Know Your Rights” workshops

          • Legal clinics for DACA and citizenship applications

          • Advocacy for humane immigration policies

          • Legal support for trafficking survivors

          • Litigation and policy work for Southeast Asian immigrants facing deportation

          • Resources for newly arrived migrants

          Target Audience Asian immigrants, including undocumented individuals, trafficking survivors, and those with criminal convictions.

          Eligibility Requirements Services are primarily for Asian immigrants. Specific eligibility may vary by program.

          Supported Languages English, Chinese, Korean, and other Asian languages depending on community needs.

          Cost Services are generally low-cost or free, depending on the program and client eligibility.

          Referral Process Call or email to schedule an appointment for legal advice.

          Location: 99 Hudson Street, 12th Floor New York, NY 10013

          Contact Information:

          Phone: 212-966-5932 

          Email: info@aaldef.org

          Website:

          - [Immigration Legal Services](https://www.documented.info/:locale/services/10413):

          African Services Committee is a Harlem-based nonprofit in New York City that provides legal, health, housing, and social services to immigrants, refugees, and asylees—especially those from the African Diaspora.

          Services

          • Consultations and direct representation for immigration issues

          • Naturalization (citizenship) applications

          • Green card applications and renewals

          • Work permit (EAD) renewals

          • Temporary Protected Status (TPS)

          • Deferred Action for Childhood Arrivals (DACA) renewals

          • Family petitions (first step only, for U.S. citizens or lawful permanent residents)

          • Freedom of Information Act (FOIA) requests

          • VAWA, U visas, and T visas (based on capacity)

          • Asylum (pro se only, based on capacity)

          • Standby Guardianship

          Target Audience Immigrants, refugees, and asylees in New York City from Latin America, the Caribbean, Africa, and Asia

          Eligibility Requirements Depends on case type and service capacity. Some services require specific immigration status or relationships.

          Supported Languages English, French, Spanish, Portuguese, Lingala, Wolof

          Cost Many services are free to those eligible under grants; other services may be available at low cost through the Immigrant Community Law Center.

          Referral Process Clients may fill out a form or contact the immigration legal team directly. For PRUCOL or Non-PRUCOL letters, email or call with your name, preferred language, and phone number.

          Location 429 West 127th Street New York, NY 10027

          Contact

          Phone: (212) 222-3882

          Email: immigration@africanservices.org

          Website: 

          - [Legal Assistance](https://www.documented.info/:locale/services/10415):

          Immigration Connection NYC (ICNYC) is a Department of Justice-accredited nonprofit based in East Harlem, New York City. Their mission is to provide high-quality, affordable legal assistance to immigrants navigating the U.S. immigration system.

          Services

          • Legal consultations for immigration matters

          • Assistance with:

            • Green card applications and renewals

            • Citizenship and naturalization

            • DACA (Deferred Action for Childhood Arrivals)

            • Family-based petitions

            • Work permits

            • Adjustment of status

            • Other immigration-related forms and processes

          Target Audience

          Immigrants and immigrant families in New York City seeking legal support with immigration processes.

          Eligibility Requirements

          Open to all immigrants regardless of status. Some services may depend on case type and availability.

          Supported Languages

          • English

          • Spanish

          Cost

          Low-cost services. Fees vary depending on the type of service provided.

          Referral Process

          No referral required. Appointments can be made directly via email or phone.

          Location & Hours

          East Harlem Ministry Hub 2271 2nd Ave New York, NY 10035

          Hours: Thursday evenings, 7:00 PM – 9:00 PM

          How to Contact Them

          - [Legal Services](https://www.documented.info/:locale/services/10416):

          The Carolyn McLaughlin Community Center, located in the Bronx, is part of BronxWorks, a nonprofit organization dedicated to supporting New York City residents. The center provides legal and social services to immigrants, with a focus on low-income communities.

          Services

          • Citizenship applications
          • Derivative and replacement certificates of citizenship
          • Family petitions and adjustment of status to permanent resident
          • Green card renewals
          • Petitions to remove conditions on permanent residency
          • Work authorization and renewals
          • General immigration consultations

          Target Audience

          • Immigrants living in New York City
          • Especially residents of NDA 5 in the Bronx
          • Low-income individuals and families

          Eligibility Requirements

          • Must reside in New York City
          • Some services limited to NDA 5 Bronx residents
          • Income eligibility may apply for certain services

          Supported Languages

          • English
          • Spanish

          Cost

          • Most services are free of charge
          • Some programs (e.g., swimming classes) have fees, but legal services are free

          Referral Process

          • Contact to schedule an appointment

          Address: Carolyn McLaughlin Community Center 1130 Grand Concourse Bronx, NY 10456

          How to Contact Them

          • Phone: 929-999-4257
          • Email: mnelson@bronxworks.org
          • Website:
          - [Free Legal Services](https://www.documented.info/:locale/services/10423):

          BronxWorks is a nonprofit organization based in the Bronx, New York. It provides free legal and social services to immigrants, helping them navigate the U.S. immigration system and access essential resources.

          Services

          • Legal advice and application assistance for immigration matters

          • Help with:

            • Immigrant Visa Applications

            • Employment Authorization Card renewals

            • Green Card renewals

            • Temporary Protected Status (TPS)

            • Naturalization and Citizenship applications

            • Deferred Action for Childhood Arrivals (DACA)

          • Legal representation before USCIS and Immigration Court

          • English for Speakers of Other Languages (ESOL) classes

          • Civics classes

          • Counseling on housing, financial, and health resources

          Target Audience

          • Immigrant individuals and families

          Eligibility Requirements

          • Must be an immigrant or foreign-born individual seeking legal immigration assistance

          Supported Languages

          • English

          • Spanish

          Cost

          • All immigration legal services are free of charge

          Referral Process

          • No referral required. Walk-ins and phone inquiries accepted.

          Location

          Administrative Office 60 East Tremont Avenue Bronx, NY 10453

          How to Contact Them

          Carmen Mohammed, Case Manager

          Email: cmohammed@bronxworks.org

          Phone: 929.575.5273

          Website:

          - [Legal Services for Bronx Residents](https://www.documented.info/:locale/services/10424):

          BronxWorks is a nonprofit organization based in the Bronx, New York. Its mission is to support individuals and families in need by providing a wide range of social and legal services. The Townsend Avenue office specifically serves residents of NDA 4 in the Bronx with immigration-related legal assistance.

          Services

          • Citizenship applications and derivative certificates of citizenship

          • Family petitions and adjustment of status to permanent resident

          • Petitions to remove conditions on permanent residency

          • Work authorization applications and renewals

          Target Audience

          • Residents of NDA 4 in the Bronx

          • Immigrants seeking legal support with U.S. immigration processes

          Eligibility Requirements

          • Must reside in NDA 4 area of the Bronx

          • Services are focused on low-income individuals and families

          Supported Languages

          • English

          • Spanish

          • French

          • Russian

          Cost

          • Services are free of charge

          Referral Process

          • No referral required

          • Walk-ins accepted

          Location

          1477 Townsend Ave (entrance on 172nd St) Bronx, NY 10452

          How to Contact Them

          Ricardo Arias, Case Manager Email: rarias@bronxworks.org Phone: 929.543.3918

          Website:

          - [Legal Support Services](https://www.documented.info/:locale/services/10428):

          Voces Latinas is based in Queens, New York. The organization supports immigrant Latinx communities by addressing social and legal challenges, including immigration, violence, and health disparities.

          Services

          • Connection to immigration attorneys

          • Assistance with work authorization

          • Help with asylum applications

          • Change of address support

          • TPS (Temporary Protected Status) application assistance

          • “Know Your Rights” workshops

          • Legal clinics

          • Referrals to pro bono lawyers

          Target Audience

          Immigrant Latinx individuals, especially women and survivors of violence.

          Eligibility Requirements

          Open to immigrant Latinx individuals. No specific documentation requirements listed.

          Supported Languages

          • English

          • Spanish

          Cost

          Services are free.

          Referral Process

          No referral required. Clients can contact the organization directly.

          Location & Hours

          Address: 37-63 83rd Street, 2nd Floor Jackson Heights, NY 11372

          Hours: Monday–Friday: 10:00 AM – 6:00 PM Saturday–Sunday: Closed

          How to Contact Them

          Jalitza Baez Jbaez@voceslatinas.org

          Patricia LLivisaca Pllivisaca@voceslatinas.org

          Phone: (718) 593-4528 Website:

          - [Low-Cost Immigration Legal Assistance](https://www.documented.info/:locale/services/10474):

          Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization offering immigration legal support and deportation defense. The Bridgehampton office serves vulnerable immigrant populations across Long Island’s East End and the tri-state area.

          Services

          • Adjustment of Status

          • Asylum Applications

          • Consular Processing

          • DACA (Deferred Action for Childhood Arrivals)

          • Employment Authorization

          • Family-Based Petitions

          • Habeas Corpus

          • NACARA

          • Naturalization/Citizenship

          • Removal Hearings

          • Special Immigrant Juvenile Status

          • T Visas

          • Temporary Protected Status (TPS)

          • U Visas

          • VAWA (Violence Against Women Act) Petitions

          • Representation at Asylum Interviews

          • Representation before Immigration Court and Board of Immigration Appeals

          • Help Completing Forms

          • Filings with USCIS

          • Referrals to Other Services

          • Community Development, Education, Nonprofit Support, and Tax Assistance

          Target Audience

          • Detained and non-detained immigrants

          • Domestic violence victims

          • Human trafficking survivors

          • Individuals without legal immigration status

          • People with criminal histories

          • People with physical or mental disabilities

          • Juveniles

          • LGBTQ+ individuals

          • Seniors and people living with HIV/AIDS or cancer

          Eligibility Requirements Services are available to immigrants living or working in the tri-state area.

          Supported Languages

          • English

          • French

          • Spanish

          • Access to commercial interpreting services

          Cost Services are offered at low cost. Fees may apply depending on the case.

          Referral Process Appointments are accepted. Contact via phone, email, mail, or website.

          Location & Hours Incarnation Lutheran Church 1553 Montauk Highway Bridgehampton, NY 11932

          • Monday, Wednesday, Thursday: 10:00 a.m. – 6:00 p.m.

          • Tuesday: 12:00 p.m. – 8:00 p.m.

          • Friday: 10:00 a.m. – 5:00 p.m.

          How to Contact Them

          Phone: (631) 617-5269

          Email: ilsoli@ilsoli.org

          Website: 

          - [Low-Cost Immigration Legal Assistance](https://www.documented.info/:locale/services/10475):

          Immigration Legal Services of Long Island (ILSOLI) is a nonprofit organization providing immigration legal support and deportation defense. The Bay Shore office serves vulnerable immigrant communities across Suffolk County and the broader tri-state area.

          Services

          • Adjustment of Status

          • Asylum Applications

          • Consular Processing

          • DACA (Deferred Action for Childhood Arrivals)

          • Employment Authorization

          • Family-Based Petitions

          • Habeas Corpus

          • NACARA

          • Naturalization / Citizenship

          • Removal Hearings

          • Special Immigrant Juvenile Status

          • T Visas

          • Temporary Protected Status (TPS)

          • U Visas

          • VAWA (Violence Against Women Act) Petitions

          • Representation at Asylum Interviews

          • Representation before Immigration Court and Board of Immigration Appeals

          • Help Completing Forms

          • Filings with USCIS

          • Referrals to Other Services

          • Community Development, Education, Nonprofit Support, and Tax Assistance

          Target Audience

          • Detained and non-detained immigrants

          • Domestic violence victims

          • Human trafficking survivors

          • Individuals without legal immigration status

          • People with criminal histories

          • People with physical or mental disabilities

          • Juveniles

          • LGBTQ+ individuals

          • Seniors and people living with HIV/AIDS or cancer

          Eligibility Requirements Services are available to immigrants living or working in the tri-state area.

          Supported Languages

          • English

          • French

          • Spanish

          • Access to commercial interpreting services

          Cost Services are offered at low cost. Fees may apply depending on the case.

          Referral Process Appointments are accepted. Contact via phone, email, mail, or website.

          Location & Hours 1805 5th Avenue, Suite 7 Bay Shore, NY 11706

          • Monday, Wednesday, Thursday: 9:00 a.m. – 6:00 p.m.

          • Tuesday: 9:00 a.m. – 8:00 p.m.

          • Friday: 9:00 a.m. – 5:00 p.m.

          How to Contact Them Phone: (631) 617-5269

          Email: ilsoli@ilsoli.org

          Website:

          - [Free Clothing](https://www.documented.info/:locale/services/10476):

          ReLoved Boutique is part of the Manny Cantor Center in Manhattan’s Lower East Side. It distributes gently used clothing to community members while promoting sustainability and sharing.

          Services

          • Free clothing for adults and children

          • Job interview outfits, seasonal wear, and casual clothing

          • Donation drop-off for gently used clothes

          • Staff shopping assistance if unable to visit in person

          Target Audience All community members, especially those facing clothing insecurity

          Eligibility Requirements Proof of COVID-19 vaccination required to shop in person; if not vaccinated, staff can shop for you and deliver items outside the center

          Supported Languages English

          Cost Free of charge for all clothing

          Referral Process No referral needed; walk-ins welcome or schedule an appointment

          Location & Hours 152R at Manny Cantor Center, 197 East Broadway, New York, NY 10002

          • Monday: 9:00 AM – 4:00 PM

          • Tuesday & Wednesday: 9:00 AM – 1:00 PM

          • Thursday: 9:00 AM – 4:00 PM

          • Friday: Closed Donations accepted Monday–Friday, 9:00 AM – 4:00 PM

          Contact Info

          Phone: (646) 395-4101 Ext. 2133

          Email: reloved@mannycantor.org

          Website:

          - [Food Assistance](https://www.documented.info/:locale/services/10477):

          Rauschenbusch Metro Ministries (RMM), located in Hell’s Kitchen, Manhattan, provides food support to thousands of New Yorkers each year. Their mission includes addressing food insecurity and promoting food justice.

          Services

          • 3-day supply of nutritious food staples per household

          • Customer-choice pantry model

          • Fresh produce grown on-site from rooftop farm

          • Twice-a-month food distribution

          • Walk-in option available (limited hours)

          • Appointment scheduling via Plentiful app

          Target Audience Individuals and families experiencing food insecurity, especially residents of Hell’s Kitchen and surrounding NYC neighborhoods

          Eligibility Requirements

          • Photo ID required for all guests

          • If picking up for others, ID and proof of shared address for each household member

          Supported Languages English

          Cost Free

          Referral Process No referral required. Guests may walk in or schedule via the Plentiful app.

          Location & Hours 410 W 40th Street, New York, NY 10018 Open select Saturdays from 9:00 AM to 11:30 AM (check website for specific dates) Walk-in hours: 11:00 AM to 11:30 AM

          How to Contact Them

          Phone: 212-594-4464

          Email: food@rmmnyc.org

          Website:

          - [Free Family Counseling Services](https://www.documented.info/:locale/services/10489):

          Center for Family Life in Sunset Park is a nonprofit based in Brooklyn, NY. Their mission is to strengthen families and promote healthy development through neighborhood-based social services. They primarily serve low-income and immigrant families in Sunset Park.

          Services

          • Individual, family, and group therapy

          • Trauma-informed counseling for immigrant families

          • Parenting groups (Spanish and Chinese-language)

          • Counseling workshops in partnership with schools, ESOL classes, and religious institutions

          • Holistic case management and coaching

          • Advocacy and resource navigation

          • Referrals to other support services (e.g., housing, employment, benefits)

          Target Audience

          • Families with children under 18

          • Immigrant families

          • Community members without insurance

          • Residents of Sunset Park, Brooklyn

          Eligibility Requirements

          • Families may be referred by community partners, schools, or self-refer

          • Services available to both voluntary and ACS-mandated participants

          Supported Languages

          • English

          • Spanish

          • Mandarin

          • Cantonese

          Cost All counseling services are free of charge for all participants.

          Referral Process

          • Intake coordinators accept referrals from schools, community partners, and walk-ins

          • Families complete an integrated intake form to assess needs and eligibility

          Location 345 43rd Street, Brooklyn, NY 11232

          Contact Info Phone: 718-788-3500

          Email: info@centerforfamilylife.org

          Website:

          - [Culinary Job Training](https://www.documented.info/:locale/services/10530):

          Emma’s Torch is a nonprofit restaurant and culinary training program located in Brooklyn, NY. Its mission is to empower refugees, asylees, and survivors of human trafficking through hands-on culinary education and job readiness.

          Services

          • Culinary job training program

          • On-the-job experience in a working restaurant

          Target Audience

          • Refugees

          • Asylees

          • Survivors of human trafficking

          • Immigrants seeking job training in the culinary field

          Eligibility Requirements

          • Must be a refugee, asylee, or survivor of human trafficking

          • Interested in pursuing a career in the culinary industry

          Supported Languages

          • English (primary language of instruction)

          • Language support may vary depending on staff and participants

          Cost

          • Training is free for eligible participants

          • Restaurant meals and catering services are fee-based

          Referral Process

          • No formal referral required

          • Interested individuals can contact the organization directly

          Location & Contact Information

          Address: 345 Smith Street, Brooklyn, NY 11231

          Phone: (718) 243-1222

          Email: info@emmastorch.org 

          Website:

          - [Free PCA Training](https://www.documented.info/:locale/services/10543):

          Heart to Heart Homecare is a New York-based agency offering free Personal Care Assistant (PCA) training to those looking to start a career in homecare. The Brooklyn branch provides bilingual training and support for aspiring caregivers.

          Services

          • Free PCA training in English and Spanish

          • Job placement assistance after completion

          • Flexible training schedules

          • No prior certification required

          Target Audience

          • Adults (18+) interested in becoming certified PCAs

          • Brooklyn residents seeking entry into the homecare field

          • Uncertified individuals seeking training

          Eligibility Requirements

          • Must be 18 years or older

          • No prior certification needed

          Supported Languages

          • English

          • Spanish

          Cost

          • Training is free

          Referral Process

          • Referrals accepted via phone or in person

          Location and Hours:

          1 Smith Street, 3rd Floor, Brooklyn, NY 11201 Monday–Friday, 9:00 AM – 6:00 PM

          Contact Info

          Phone: (718) 305-5959

          Email: info@h2hhc.com

          Website:

          - [Housing Support Services](https://www.documented.info/:locale/services/10553):

          Nazareth Housing is a nonprofit based in New York City. Since 1983, it has supported families and individuals in crisis by preventing homelessness and promoting economic stability.

          Services

          • Emergency family shelter

          • Supportive housing

          • Homelessness prevention

          • Help applying for affordable housing lotteries

          • Referrals for:

            • Domestic violence support

            • Mental health services

            • Child care

            • Employment assistance

          • Weekly food pantries

          • Financial coaching and credit repair

          • Tax preparation assistance

          Target Audience

          • Low-income families and individuals in NYC

          • People at risk of homelessness

          • Survivors of domestic violence

          • Individuals facing food or financial insecurity

          Eligibility Requirements

          Eligibility varies by program. Services are generally for low-income and vulnerable populations.

          Supported Languages

          • English

          • Spanish

          Cost

          Most services are free or low-cost, depending on the program and eligibility.

          Referral Process

          Referrals are accepted and may be required for some services. Internal referrals are also provided.

          Location & Hours

          Address: 519 East 11th Street, New York, NY 10009

          Hours: Monday–Friday, 9:00 AM – 5:00 PM

          How to Contact Them

          - [Free Education Advocacy & Legal Support](https://www.documented.info/:locale/services/10721):

          Advocates for Children of New York (AFC) is based in Manhattan, NY. Their mission is to ensure all students—especially those from low-income backgrounds—receive a high-quality education by eliminating barriers to academic success.

          Services

          • Free legal representation for education-related issues

          • Education helpline for guidance and support

          • Know-your-rights guides and tip sheets

          • Webinars and workshops for families and professionals

          • Advocacy for students facing discrimination or special education challenges

          • Policy advocacy and impact litigation to reform education systems

          Target Audience

          • Students in New York City public schools

          • Families from low-income backgrounds

          • Students with disabilities

          • LGBTQ+ students

          • Immigrant families

          • Students facing school discipline or discrimination

          Eligibility Requirements

          Services are available to NYC students and families, especially those facing educational barriers. No income documentation is required for initial support.

          Supported Languages

          • English

          • Spanish

          • Haitian Creole (some resources)

          • Additional language support may be available upon request

          Cost

          All services are free of charge.

          Referral Process

          Families can call the helpline or submit a message online. No formal referral is required.

          Location & Hours

          Address: 151 West 30th Street, 5th Floor New York, NY 10001

          Helpline Hours: Monday–Thursday, 10:00 AM – 4:00 PM

          How to Contact Them

          - [Soins de Santé et Hébergement pour les Sans-Abri à NYC - Citadel Health Center](https://www.documented.info/:locale/services/10732):

          Soins de Santé et Hébergement pour les Sans-Abri à NYC

          Présentation de l'organisation
          Care For the Homeless est une organisation à but non lucratif basée à New York. Depuis 1985, elle fournit des soins de santé et un hébergement aux personnes sans-abri. Elle gère 22 centres de santé dans les cinq arrondissements et milite pour des politiques visant à mettre fin au sans-abrisme.

          Services

          • Soins primaires
          • Soins dentaires
          • Santé mentale
          • Podologie
          • Conseil en toxicomanie
          • Éducation à la santé
          • Services d’hébergement
          • Plaidoyer et politique

          Public cible

          • Personnes et familles sans-abri
          • Personnes atteintes de troubles mentaux ou de maladies graves
          • Populations vulnérables à NYC

          Conditions d’éligibilité
          Les services sont accessibles à toute personne sans-abri. Aucun refus en fonction de la capacité de paiement.

          Langues disponibles
          Anglais (autres langues non spécifiées)

          Coût
          Tous les services sont fournis indépendamment de la capacité de paiement.

          Processus de référence
          Aucune référence requise pour les centres de santé à accès libre.

          • Susan’s Place Health Center
            1911-21 Jerome Avenue, Bronx, NY 10453
            Mon–Thu: 9am–7pm, Fri: 9am–6pm

          • Citadel Health Center
            90-23 161st Street, Jamaica, NY 11432
            Mon–Thu: 9am–4:30pm

          • St. Johns Health Center
            795 Lexington Avenue, Brooklyn, NY 11221
            Mon–Fri: 8am–4pm

          • Care Found Here – Junius Street
            81 Junius Street, Brooklyn, NY 11212
            Mon–Fri: 9am–5pm

          Comment les contacter
          - [Social Services for Immigrant and Low-Income Communities](https://www.documented.info/:locale/services/10733):

          Social Services for Immigrant and Low-Income Communities

          Organization Overview
          The Chinese-American Planning Council (CPC) is the largest Asian American social services organization in the U.S., serving immigrant, Asian American and Pacific Islander (AAPI), and low-income communities across New York City. CPC’s mission is to promote social and economic empowerment through comprehensive services.

          Services

          • Food Access
          • Health Assistance
          • Family Counseling
          • Legal Services
          • Child Care
          • English Translation Services
          • Individual, Family, and Group Counseling
          • Referrals for Special Needs, Seniors, Career Advice, and Training

          Target Audience

          • Asian American and Pacific Islander (AAPI) communities
          • Immigrants
          • Low-income households
          • Seniors
          • Families with special needs

          Eligibility Requirements
          Not specified.

          Supported Languages
          English, Chinese (Mandarin and Cantonese), and other languages via bilingual staff

          Cost
          Services are provided regardless of ability to pay. Cost details not specified.

          Referral Process
          Internal and external referrals are available. No formal referral required for walk-in services.

          • Location & Hours

            • Manhattan Community Center at CPC One
              45 Suffolk Street, New York, NY 10002
              - [Legal Immigration Services](https://www.documented.info/:locale/services/10828):

              This program offers immigrants residing in New York City a range of services including legal assistance, immigration application filing, translation services and Immigration workshops addressed to immigrants in need of adjusting to and succeeding in their new lives in America. The goal of these services is to educate immigrants about their rights and responsibilities, as well as assist them with all situations related to their immigration status and the necessary procedures to apply permanent residency, DACA renewals, employment authorization documents, and citizenship.

              - [Services d’emploi et de formation](https://www.documented.info/:locale/services/10829):
              • Employment and Training Services - In partnership with The Consortium for Worker Education (CWE), HANAC provides services to prepare individuals for the workforce. To assist those looking for meaningful employment for a living wage, the CWE and community-based partners created the Worker Service Center program. Through this innovative network, HANAC provides a vast array of workforce preparation, industry specific training and direct placement services.
              - [Sèvis alfabetizasyon pou granmoun](https://www.documented.info/:locale/services/10830):
              • Adult Literacy Services - One of HANAC's many services is to provide free English classes for adult immigrants. The aim is to provide non-native English speakers with the tools they need to become active members of the community. HANAC offers HSE classes to prepare people to take the exam needed to obtain a High School Equivalency Diploma. Classes are free of charge and open to anyone 18 years of age or older.
              - [Free Employment Training Programs](https://www.documented.info/:locale/services/10831):

              The New Americans Initiative is offering completely free English language classes, Front Desk Representative, or Certified Restaurant Server certification and workforce readiness and preparation, to help you develop valuable skills, obtain or improve employment, further your education or simply communicate better in your local community.  We also provide all community members with holistic wrap around case management services to support you with access to social services, legal support, food, healthcare and others.  There is no cost to you for our program. Anyone 18 and over is welcome to register and your immigration status does not matter. You are welcome here. Classes start on October 6, 2025 and all registrations must be completed on or before September 25, 2025.

              Here's what you will need to do: Select the site of your choice below and click the registration link.  Select the class you are interested in attending and complete the registration form.  You will have to schedule an appointment to come in person to complete your registration.  All of the information regarding each class offered at each site is on the registration forms or you can visit our website here.

              Once we receive your online registration, you will receive a follow-up communication confirming your appointment. If at any time you have a question or need support, please email us at newamericans@ymcanyc.org. 

              Chinatown (273 Bowery, New York, NY): https://forms.gle/rvthDdmydBGmgUEW6

              Harlem (180 W 135th Street, New York, NY): https://forms.gle/Wwpgxa7c4sjY6FtB6

              Flatbush (1401 Flatbush Avenue, Brooklyn, NY): https://forms.gle/FZLyzhpNvvSjX2cJA

              Flushing (138-46 Northern Boulevard, Flushing, NY): https://forms.gle/K2AdYnLowhNrpf5t6

              Online (Requires Registration via Zoom): https://forms.gle/9SZWRt8Zs4JQwUQu6

              - [Free Legal Representation for Eviction (Jamaica Outreach Center)](https://www.documented.info/:locale/services/10842):

              Queens Defenders is based in Queens, New York. Since 1996, they have served over 450,000 people, offering legal and social services to low-income individuals and families. Their mission is to ensure justice and provide holistic support to underserved communities.


              Services

              • Anti-Eviction Legal Representation
                Free legal help for individuals facing eviction in Queens Housing Court.

              • Community Outreach Centers
                Support services for walk-in clients including legal, housing, and immigration assistance.

              • Youth Advocacy & Education
                Programs like the BLANK Project train youth in legal rights, activism, and organizing.

              • Food Pantry & Basic Needs Support
                Weekly pop-up food pantry events and expanded services in Jamaica, Queens.

              • Immigration Legal Services
                Assistance for immigrants from over 113 countries.

              • Social Work & Alternatives to Incarceration
                Social workers connect clients to resources and help reduce incarceration rates.


              Target Audience

              • Individuals facing eviction
              • Immigrants
              • Youth in underserved communities
              • Low-income residents of Queens

              Eligibility Requirements

              • Must be assigned by Queens Housing Court or visit an Outreach Center.
              • Services are generally for low-income individuals and families.

              Supported Languages

              Not explicitly listed, but services are tailored to diverse communities including immigrants from 113 countries.


              Cost

              Services are free for eligible clients.


              Referral Process

              Clients are typically assigned by the court or can access services by visiting an Outreach Center.


              Location & Hours

              Multiple Outreach Centers across Queens, including:

              • Rockaway Justice Center
                219 Beach 59th Street, Queens, NY 11692
                Monday – Friday, 8:30 AM – 5:00 PM

              • Jamaica Outreach Center
                165-08 88th Avenue, Queens, NY 11432
                Monday – Friday, 8:30 AM – 5:00 PM

              • Long Island City Center
                32-20 Northern Boulevard, Queens, NY 11101
                Monday – Friday, 8:30 AM – 5:00 PM


              Contact Info

              Phone: (718) 261-3047
              Website: queensdefenders.org

              - [Free Legal Representation for Eviction (Long Island City Center)](https://www.documented.info/:locale/services/10843):

              Organization Overview

              Queens Defenders is based in Queens, New York. Since 1996, they have served over 450,000 people, offering legal and social services to low-income individuals and families. Their mission is to ensure justice and provide holistic support to underserved communities.


              Services

              • Anti-Eviction Legal Representation
                Free legal help for individuals facing eviction in Queens Housing Court.

              • Community Outreach Centers
                Support services for walk-in clients including legal, housing, and immigration assistance.

              • Youth Advocacy & Education
                Programs like the BLANK Project train youth in legal rights, activism, and organizing.

              • Food Pantry & Basic Needs Support
                Weekly pop-up food pantry events and expanded services in Jamaica, Queens.

              • Immigration Legal Services
                Assistance for immigrants from over 113 countries.

              • Social Work & Alternatives to Incarceration
                Social workers connect clients to resources and help reduce incarceration rates.


              Target Audience

              • Individuals facing eviction
              • Immigrants
              • Youth in underserved communities
              • Low-income residents of Queens

              Eligibility Requirements

              • Must be assigned by Queens Housing Court or visit an Outreach Center.
              • Services are generally for low-income individuals and families.

              Supported Languages

              Not explicitly listed, but services are tailored to diverse communities including immigrants from 113 countries.


              Cost

              Services are free for eligible clients.


              Referral Process

              Clients are typically assigned by the court or can access services by visiting an Outreach Center.


              Location & Hours

              Multiple Outreach Centers across Queens, including:

              • Rockaway Justice Center
                219 Beach 59th Street, Queens, NY 11692
                Monday – Friday, 8:30 AM – 5:00 PM

              • Jamaica Outreach Center
                165-08 88th Avenue, Queens, NY 11432
                Monday – Friday, 8:30 AM – 5:00 PM

              • Long Island City Center
                32-20 Northern Boulevard, Queens, NY 11101
                Monday – Friday, 8:30 AM – 5:00 PM


              Contact Info

              Phone: (718) 261-3047
              Website: queensdefenders.org

              - [Services for People with Intellectual Disabilities (Brooklyn)](https://www.documented.info/:locale/services/10850):

              Organization Overview

              CP Unlimited provides comprehensive day habilitation and vocational services to individuals with intellectual and developmental disabilities across New York City and the Hudson Valley. Their mission is to support people in leading fulfilling lives through education, community engagement, and skill development.


              Services

              • Day Habilitation Programs
                • Music, reading, movement, and entertainment
                • Article 16 therapies (speech, physical, occupational)
                • Community engagement activities
              • Supplemental Day Hab Services
                • Creative recreation, art, games, and socialization (Weekdays, 3:30–5:30 PM)
              • Day Hab Without Walls
                • Community integration through events and local programming
              • Pre-Vocational Program
                • Volunteer opportunities and job readiness training
              • Supported Employment (SEMP)
                • Job placements in government, corporate, and local businesses
                • In-agency employment opportunities
                • Collaboration with ACCES-VR for vocational referrals

              Target Audience

              • Individuals with intellectual and developmental disabilities
              • Residents of New York City and the Hudson Valley

              Eligibility Requirements

              • Must be eligible for OPWDD services
              • Referrals accepted through ACCES-VR for vocational programs

              Supported Languages

              • English (other languages not specified)

              Cost

              • Services are not explicitly listed as free; eligibility may affect cost
              • Contact organization for specific program costs

              Referral Process

              • Referrals accepted via ACCES-VR for vocational services
              • Contact via email for supplemental services: communications@cpofnys.org

              Location & Hours

              Brooklyn:
              921 East NY Avenue, Brooklyn, NY 10458

              Bronx:
              1880 Bryant Avenue, Bronx, NY 10460
              851 Barreto St, Bronx, NY 10474 (Creative LifeStyles, Inc.)

              Queens:
              36-40 37th Street, Long Island City, NY 11101

              Staten Island:
              2324 Forest Avenue, Staten Island, NY 10303

              Hudson Valley:
              400 Westage Business Center Drive, Suite 105, Fishkill, NY 12524

              Hours vary by program; contact for details.


              Contact Info

               

              - [Free Meals & Job Training for Asylum Seekers](https://www.documented.info/:locale/services/10857):

              Organization Overview

              Cafe Wal (short for “Cafewal,” meaning “cafeteria” in Fulani) is a mutual aid initiative located in the East Village, New York City. It is operated by EVLovesNYC in collaboration with East Village Neighbors Who Care. The organization provides free meals, job training, and community support to asylum seekers, especially immigrants from West Africa and Sudan.


              Services

              • Daily Hot Meals (weekday lunch at 12:30 p.m.)
              • Restaurant Industry Training
              • English Language Classes
              • Job Search Assistance
              • Certified Volunteer Letters for Asylum Process
              • Access to Showers
              • Sleeping & Prayer Space
              • Troubleshooting Guide for Migrants (e.g., how to find doctors, update immigration info, apply for jobs)

              Target Audience

              • Asylum seekers
              • Immigrants from West Africa and Sudan
              • Food-insecure New Yorkers
              • Individuals navigating the NYC shelter system

              Eligibility Requirements

              • Services are open to anyone in need, especially asylum seekers and immigrants.
              • No formal documentation required to receive meals or participate in programs.

              Supported Languages

              • Fulani
              • French
              • English

              Cost

              • All services are free of charge.
              • Funded by small-dollar donations and corporate sponsors.

              Referral Process

              • No referral required. Walk-ins welcome.

              Location & Hours

              Address:
              East Village, New York City (exact street not listed, but located near 12th Street and Avenue A)

              Hours:
              Weekday lunch served at 12:30 p.m.
              Other services vary by program and volunteer availability.


              How to Contact Them

              Executive Director: Tyler Hefferon
              Website:
              https://www.instagram.com/cafewal.nyc/?hl=en

              ## Category Routes (11 categories) - [Education & Jobs](https://www.documented.info/:locale/categories/32997883999645): - [Finances](https://www.documented.info/:locale/categories/32998286037021): - [Health, Safety, & Insurance](https://www.documented.info/:locale/categories/32998362893085): - [Housing & Shelter](https://www.documented.info/:locale/categories/32998398908317): - [ICE & Deportation](https://www.documented.info/:locale/categories/32998564781341): - [Immigration Status](https://www.documented.info/:locale/categories/32998684966429): - [Life in the City](https://www.documented.info/:locale/categories/32999028904221): - [Legal & Court](https://www.documented.info/:locale/categories/32998941520029): - [Travel & ID](https://www.documented.info/:locale/categories/32999433941917): - [We Have Rights](https://www.documented.info/:locale/categories/32999309595293): - [Welcome to Documented.info](https://www.documented.info/:locale/categories/32999531300381): ## Article Routes (129 articles) - [Unpaid Wages? Get Free Legal Aid for Employment Issues in NYC](https://www.documented.info/:locale/articles/31150381910429):

              Find free or low-cost legal help for employment and labor issues in New York City. Get guidance on unpaid wages, discrimination, and more.

              EN WA Banner.png

              Do you know where to go if you’re dealing with problems at work, such as unpaid wages, discrimination, harassment, or being unfairly fired? In New York City, several places provide free or low-cost legal help with employment and labor issues. 

              These services are available to all New Yorkers — including immigrants, regardless of immigration status — and these lawyers can guide you through filing complaints, negotiating with employers, or defending your rights in court or administrative hearings. 

              Before you reach out to a lawyer

              Always be truthful about your immigration status. Many legal aid organizations offer assistance regardless of status, particularly for issues like wage claims or discrimination.

              • Check your eligibility first as some organizations prioritize low-income workers, certain ZIP codes, or specific legal issues.
              • Call early during intake hours. Many programs have limited staff and special hours for new cases.
              • Be patient but persistent as phone lines are often busy. If you don’t get through, try again, sometimes it takes multiple calls.
              • Ask what kind of help they provide. Some groups only give advice or brief consultations; others may represent you in hearings or lawsuits. Knowing this up front sets expectations.

              When you have an appointment with an immigration lawyer, remember to bring all documents that prove your case. Clearly and concisely explain your situation to your lawyer, focusing on what happened, when, and what you did about it.

              Useful items to bring to your appointment include:

              • Employment contract or offer letters
              • Paystubs, time sheets, wage statements
              • Any written communications with employer (emails, warnings)
              • Termination notices, disciplinary notices
              • Any correspondence about leave, accommodation, or benefits
              • Documentation of your attempts to resolve issues (letters, HR complaints)

              Also Read: What to Expect When You Call An Immigration Attorney

              The Legal Aid Society

              The Legal Aid Society Employment Law Unit offers advice and representation to workers in cases concerning workplace discrimination, unpaid wages or overtime, labor trafficking, unemployment insurance, and family, medical, or sick leave. Through the Worker Justice Project, they fight for workers who have faced discrimination because of their arrest or conviction records.

              • How to get in touch: Call (888) 663-6880. They are available Monday through Friday from 10 a.m. to 3 p.m.

              New York Legal Assistance Group Employment Law Project

              This unit provides free legal advice and representation for cases related to discrimination, wage and hour disputes, as well as Family and Medical Leave Act. Lawyers from this unit represent low-wage and immigrant workers who face exploitative labor practices, discrimination, and harassment. 

              • How to get in touch: Call (212) 613-5000. They are available Monday, Wednesday, and Thursday from 9 a.m. to 3 p.m. When calling, choose the option for a new case intake, then Employment Law Project, and leave a voice message.

              Legal Services NYC

              Legal Services NYC offers complimentary legal assistance to low-income workers, covering advice, referrals, and representation. Their services address job loss, unemployment benefits, unpaid wages and overtime, employment discrimination, medical and family leave, and licensing problems. 

              They also support individuals facing employment challenges due to their arrest history or an indicated report with the Statewide Central Register of Child Abuse and Maltreatment (SCR).

              • How to get in touch: Reach them by calling (917) 661-4500, Monday through Friday, between 9:30 a.m. and 4 p.m.

              Mobilization for Justice

              Mobilization for Justice offers free legal assistance to workers, addressing issues such as unpaid wages, minimum wage and overtime violations, unemployment insurance, and job discrimination. They also help individuals gain or retain employment, particularly if they or a family member are ill or if they have a criminal record.

              • How to get in touch: Call (212) 417-3838 on Tuesdays, from 2 p.m. to 5 p.m.

              You can also reach them around the city as the Mobilization for Justice meets with clients at community-based organizations in neighborhoods throughout NYC

              Catholic Migration Services

              Their Employment Unit offers legal counsel and representation to low-wage workers regarding various workplace issues, including workplace crimes that may qualify for T and U Visas.

              To qualify for their services, workers must either reside in New York City or have a workplace dispute that originated from a job within New York City.

              • How to get in touch: To request assistance, call (877) 525-2267 Monday through Friday from 9 a.m. to 5 p.m., or email them at info@catholicmigration.org.

              Make The Road NYC

              This organization has an Employment & Workplace Justice unit where they offer legal assistance with recovery of unpaid wages, accessing workers compensation benefits, addressing employment discrimination, and more.

              • How to get in touch: You can visit one of their neighborhood community centers or call the numbers listed below. 

              White Plains
              (914) 948-8466
              46 Waller Avenue, Westchester

              Jackson Heights
              (718) 565-8500
              104-19 Roosevelt Avenue, Queens

              Bushwick
              (718) 418-7690
              301 Grove Street, Brooklyn

              Worker Justice Center of New York

              Outside of NYC? The Worker Justice Center offers free legal assistance to individuals and groups across New York state focusing on issues impacting the rights of agricultural and other low-wage workers. 

              • How to get in touch: Call 1-800-724-7020 or email them at info@wjcny.org. 

              You can also go to their offices which are normally open Monday to Friday from 9 a.m. to 5 p.m., excluding holidays. However, their staff is working a hybrid schedule, so it's best to call in advance.

              Western New York
              (585) 325-3050
              1187 Culver Road
              Rochester, NY

              Hudson Valley
              (845) 331-6615
              9 Main Street
              Kingston, NY

              Lower Hudson Valley
              (845) 331-6615
              245 Saw Mill River Road, Suite 106
              Hawthorne, NY

              Also Read: Wage Theft: What to Know If You Think Your Wages Are Stolen

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Forming a Union: A Guide for Immigrant Workers](https://www.documented.info/:locale/articles/30756134086045):

              Discover how unions can protect immigrant workers' rights and improve working conditions. Learn about forming a union and the support available.

              EN WA Banner.png

              For many immigrants, fighting for higher wages or for better working conditions can be challenging. Many workers who were born outside of the U.S. — and especially those who are undocumented — are vulnerable to experiencing discrimination or exploitation that may be tied to their immigration status

              Unions are a way for workers to collectively work towards common goals and can protect workers on the job, regardless of whether they are citizens or immigrants.

              A labor union consists of at least two or more workers who want to work towards common goals. These goals could include raising wages for workers, having better health benefits, receiving paid sick leave, improving work schedules, or ensuring safer work conditions. 

              Workers gained the right to form unions in 1935, when Congress passed the National Labor Relations Act. To protect these rights, the government also formed the National Labor Relations Board (NLRB), a federal agency that helps oversee and solve disputes between management and workers, that oversees and holds fair union elections, and that punishes employers for unfair labor practices. 

              Also Read: Is Your Job Unsafe? Start a Workplace Safety Committee

              These laws forbid employers from demoting, firing, or otherwise punishing employees for joining a union. It also bars union organizers from bullying or threatening workers if they do not want to join a union. To fund the services and bargaining done by unions, workers make regular payments, also known as dues to the union. 

              Over the years, unions have helped bring about the 8-hour workday, minimum wage, child labor laws, and unemployment insurance and employer-based healthcare benefits.

              Your rights as an immigrant worker to be part of a union

              The NLRB protects workers’ rights to form unions, regardless of their immigration status. This means that undocumented immigrant workers have the right to join or vote for a union and to talk to one another about their salary or their treatment at work. The NLRB does not ask for the immigration status of workers, and workers do not need to share any information about their own immigration status or that of others. 

              How does forming a union work?

              If you want to start a union, you can start by speaking to your co-workers about common issues at work and by forming an organizing committee. You can then get in touch with some established unions to seek guidance or organize as an independent union on your own.

              You can find names of unions on a website from the Department of Labor, though it would be better for you to contact a worker center or other nonprofit that could connect you to a union in your industry because not all unions are actively recruiting new members. 

              After that, you can collect union authorization petitions from your co-workers, which are cards that each worker can sign to show their support for forming a union. Most non-managerial New York-based part-time and full-time workers in the private sector can be part of a union, though domestic workers, independent contractors, and agricultural workers are excluded. In New York State, most public sector workers are also eligible.   

              If you collect cards from the majority of all workers, you can go to your employer and ask them to recognize your union. If they do, you can proceed to bargain, meaning the union can proceed to negotiate a work contract that covers wages, hours, and other conditions of employment. 

              After a union is formed, the employer and the union are supposed to discuss employment issues in good faith, meaning that both parties have to meet regularly and do so collectively. The process can be lengthy and if the employer and the union cannot reach an agreement, the NLRB might need to step in and, in extreme cases, the NLRB may ask a federal court to weigh in.

              Get started

              Some New York organizations that can support you when forming a union at your workplace: 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Domestic Workers: Rights and Resources Every NYC Nanny Should Know](https://www.documented.info/:locale/articles/30598165034013):

              A guide for new domestic workers in NYC, covering requirements, rights, and resources. Learn about nanny agencies, certifications, and worker protections.

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              Are you new in NYC and want to become a domestic worker? Starting in this field can feel confusing if you don’t know where to look for jobs, what qualifications are useful and, most importantly, what rights protect you as a worker. 

              This guide, created with the help of Carroll Gardens Association (CGA), a Brooklyn-based group organizing domestic workers, explains what to know about becoming a nanny.

              What are the requirements I need to become a nanny? 

              Before beginning your job search, gather the necessary documents. These can include your photo ID (such as a passport), an emergency contact, and your resume. It’s helpful to have a professional portfolio with reference letters from previous families.

              Agencies and online platforms can connect you with families and help with contracts and background checks, but they usually charge fees. If you're applying through an official agency, these firms will additionally ask for your Social Security number and a work permit.

              Learn more about working with an employment agency with these tips from the NYC Department of Consumer and Worker Protection (DCWP).

              There are no formal certifications that are legally required to become a nanny. However, certifications can make you a better candidate. CGA recommends that you have at least taken a course in CPR and First Aid Certification. NYC Health has a list of free courses here

              What if I’m an undocumented migrant looking for this job?

              Ben Fuller-Googins, executive director at CGA, said these groups of domestic workers should exercise caution and educate themselves about their rights as workers. Fuller-Googins and his team have noticed that some employers are threatening to call ICE when workers speak up for their rights, like asking for overtime or paid time off. This is illegal for employers to do.

              “We have also seen instances, particularly for live-in domestic workers, where employers will take passport/identification so workers feel even more helpless and at their mercy,” he added. 

              Also Read: It's Illegal For a Boss, Landlord to Threaten to Report Immigrants to ICE

              Organizations that can help you 

              The National Domestic Workers Alliance (NDWA): This is a nationwide organization that advocates for the rights of nannies, house cleaners, and caregivers. It offers training programs, leadership development, and resources to help domestic workers secure fair wages, benefits and safe working conditions. NDWA also provides legal support, policy advocacy, and a membership community where workers can access tools, workshops, and immigrant rights assistance.

              La Colmena: A community-based organization in Staten Island that offers job training, English classes, and leadership programs while also providing know-your-rights workshops and advocacy against wage theft and unsafe conditions. 

              Adhikaar: Primarily serving the Nepali and Tibetan immigrant community, this organization offers programs for language support, health and safety training, and know-your-rights workshops. 

              Damayaan: An association that serves Filipino domestic workers providing peer-to-peer organizing, legal and labor rights assistance, leadership development, and community education to fight wage theft, trafficking, and exploitation. 

              Carroll Gardens Association: A community organization in Brooklyn that supports domestic workers through training programs, networking, and community building. Their work includes offering paid and free educational opportunities on worker rights, safety, child development, and emergency preparedness.

              Domestic Workers United: An organization that empowers domestic workers through education, organizing, and cultural activities. They provide training, know-your-rights workshops, and leadership development, while also campaigning for fair labor laws and supporting workers excluded from federal aid.

              Your rights as a domestic worker

              It’s important for you to know that domestic workers in NYC are protected by the New York Domestic Workers’ Bill of Rights. This includes the right to:

              • Be paid at least the minimum wage.
              • Overtime pay for hours worked over 40 in a week (or over 44 hours if workers live in their employer’s home).
              • A day of rest (24 consecutive hours) each week, or overtime pay if workers agree to work that day.
              • Paid time off after one year of work with the same employer.
              • Protection from discrimination and harassment.

              The minimum wage in New York City is $17 per hour. In regards to overtime payment, if you work more than 40 hours in a week, or 44 if a live-in worker, workers must be paid 1.5 times of the regular rate for those extra hours.

              What should I do if my employer is not paying me?

              Fuller-Googins said that “it is against the law for an employer to punish a worker for asking about or defending their rights.” These are some steps to consider if you’re being underpaid and you want to seek outside assistance.

              • The Paid Care Worker Rights program of the DCWP helps domestic workers and their employers resolve workplace issues in a respectful, confidential, and free way without going to court.
              • Workers can send a formal letter to the employer stating the wages owed. This letter serves as a written record and puts pressure on the employer to pay. Legal aid organizations and domestic worker support groups can help with this step.
              • If the issue is not resolved, the worker can file a formal complaint with the New York State Department of Labor or connect with a trusted legal aid group.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Wage Theft Prevention: Know Your Rights at Work](https://www.documented.info/:locale/articles/22443098168093):

              Employers have stolen $52 million from people working in restaurants from 2017 through 2021, more than in any other industry in New York, according to an investigation recently published by Documented and ProPublica. What are some common wage theft schemes in restaurants and other industries? This article gives you a reference and aims to help you identify and avoid them. This list below summarizes information from Herrmann Law, Pelton Graham LLC, Lipsky Lowe LLP and McInnes Law LLC.

              EN WA Banner.png

              Also Read: Restaurant Workers Struggle to Recover Wages Stolen During the Pandemic

              1. Paying less than minimum wage

              The federal minimum wage for covered nonexempt workers is $7.25 per hour, effective July 24, 2009, as established by the Fair Labor Standards Act (FLSA).

              Employers must pay employees regularly receiving over $30 per month in tips $2.13 per hour. However, employers must make up the difference if the tips plus the $2.13 amount is less than $7.25 per hour.

              The New York state-level minimum wage is $17 per hour for New York City residents, Long Island, and Westchester and $16 for residents of the remainder of the state. The minimum wage for home care aides is $2 per hour above the basic minimum hourly rate.

              Tipped employees are subject to different cash wage and tip credit rules depending on their occupation and location. Home care aides are entitled to higher minimum pay rates under state law

              Any employers who don’t pay according to the minimum wage are engaged in wage theft.

              2. Stealing tips

              FLSA prohibits employers from keeping employees’ tips under any circumstances. Managers and supervisors also cannot keep employees’ tips, including through tip pools.

              Drew N. Herrmann, a lawyer advocating for workers’ rights at Herrmann Law, explains that it is illegal for employers to take a portion of employees’ tips or charge an “administrative fee”. The tip pool scheme where employers retain a portion of tips and thus fail to distribute all the tips from the pool to other workers is also unlawful.

              3. Failure to pay or miscalculating overtime

              Federal and state law require that the employer pay the employee 1.5 times the worker’s regular rate for each hour beyond 40 in a week. Failure to pay this premium pay constitutes wage theft. 

              Herrmann points out that all compensation, including “bonuses, commission payments, reimbursements, inventive payments, pier diems and any other type of compensation”, should be included while determining an employee’s rate of pay to calculate overtime pay. This is applicable “even if the bonus is paid at the end of the year or at the end of some shorter amount of time designated by the employer for bonus pay.”

              It is also possible that the overtime rate of pay varying from week to week if the employee has multiple components (for example, regular rate of pay, tips and gratuities) to their wages.

              4. Employee misclassification

              Employee misclassification occurs when a worker is hired as an independent contractor when he or she should be an employee. Employers may use this strategy to avoid complying with minimum wage, overtime pay, social security, tax withholding, and more. It often occurs in the gig economy.

              The “economic reality test” is often applied to determine the employer-employee relationship. The DOL has listed seven important factors that are considered when evaluating the case. Again, no single factor is determinative. 

              5. Unpaid internship

              Some employers try to take advantage of interns by exploiting interns’ production without paying them. The U.S. Department of Labor has developed seven criteria as part of the “primary beneficiary test” to determine whether an intern should be treated as an employee entitled to minimum wage and overtime pay.

              Note: The “primary beneficiary test” is flexible, meaning that no single factor in determinative. Courts may assess the case based on its unique circumstances.

              6. Failure to reimburse employees' expenses

              Lipsky Lowe LLP explains in an article that employees sometimes may use their personal money to pay for business-related expenses, including but are not limited to gas, insurance, meals during business trips, telephone costs, office supplies and uniform costs. New York State explicitly requires employers to compensate employees for these costs.

              7. Meal breaks

              Under FLSA, employers are not required to provide meals or rest breaks. If they do, however, breaks that are less than 20 minutes should be compensated. Meal breaks over 30 minutes are not compensable.

              New York State laws require employers to provide workers with meal breaks but not rest breaks. The length of the break allowed and compensated depends on whether the worker is in a factory or non-factory industry and how long his or her shift is. You can check the details on NYS DOL’s Guidelines for Meal Periods.

              You can also check out Lipsky Lowe LLP’s article about New York State regulations on breaks for homecare aides, breastfeeding and people in factory, retail and hospitality services.

              You can visit NYS DOL’s website for frequently asked questions on wages and hours.

              If you suspect you have encountered wage theft, please fill out this form (which may remain anonymous) or call 888-469-7365.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

               

              - [How to Become a Vendor at Street Fairs and Markets in NYC](https://www.documented.info/:locale/articles/28846160547101):

              Here’s an easier way to sell food or goods on the streets of NYC.

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              Thinking about launching your own business on the streets of New York City, but feeling stuck because the General Vendor license is nearly impossible to get these days? With limited availability and a years-long waitlist, it’s one of the toughest permits to secure in the city. But here’s the good news: You don’t need a General Vendor license to sell at street fairs and night markets.

              Selling at street fairs and night markets is an accessible alternative for aspiring small business owners, artists, crafters, or food vendors. It requires a few easier, more achievable permits and some basic prep.

              To support individuals interested in starting as street fair or market vendors, the Business Outreach Center at CMP, a nonprofit organization dedicated to supporting workforce and small business development, recently hosted a webinar on this very topic. Drawing from that information, we’ve put together this simple, step-by-step guide to help you navigate the process and become a successful vendor.

              Get the Sales Tax ID (Certificate of Authority)

              To begin, all vendors — whether selling apparel, handmade goods, or prepared food — are required to obtain a Sales Tax ID, officially known as a Certificate of Authority. This certificate authorizes you to collect and remit sales tax in the State of New York, regardless of the size or duration of your operation, including temporary setups at street fairs.

              You can apply for the Certificate of Authority through the New York State Department of Taxation and Finance website. You must apply at least 20 days before you make any taxable sale. If you're applying as an individual, you’ll need to provide your Social Security number to obtain a Sales Tax ID.

              Vendors participating in street fairs are no longer required to obtain a Temporary Vendor Permit from the NYC Department of Consumer and Worker Protection. Therefore, if you are selling non-food items, the Certificate of Authority is the only permit you need in order to participate as a vendor at street fairs. 

              Additional permits required for food vendors

              If you plan to sell any type of food — whether it's prepackaged snacks, cooked meals, or items prepared on-site — you’ll need a few additional permits to comply with New York City’s health regulations.

              First, you must obtain a Food Protection Certificate from the NYC Department of Health. This certification verifies that you have completed the mandatory training in proper food safety and handling procedures. Once issued, the certificate is valid for life and is a critical credential for anyone preparing or serving food to the public. You can apply and register through the official NYC Business portal.

              Applicants have the option to complete the course either in person or online, with fees set at $114 for the in-person course and $24 for the online version. The in-person course is available in English, Bangla, and Spanish, while the online course is offered in English, Spanish, and Chinese. To ensure accessibility, the final exam and study guides are available in 37 different languages for both course formats.

              In addition, you’ll need a Temporary Food Service Establishment (TFSE) Permit, also issued by the Department of Health. This permit authorizes you to operate a temporary food booth at events such as street fairs, festivals, and night markets within the city. You can apply and register through the official NYC Business portal.

              The TFSE Permit is valid for one year from the date of issuance and carries a fee of $70. If you intend to serve frozen desserts, an additional $25 fee applies. It’s important to note that this is a non-renewable permit, meaning you must submit a new application each year after your current permit expires.

              Select an event organizer and submit your application

              Most street fairs and night markets in New York City are organized by licensed production companies that handle event logistics, vendor coordination, and permitting. Two of the most prominent organizers recommended by the CMP Business Outreach Center are Clearview Festival Productions and Mardi Gras Productions. To participate in their events, vendors are typically required to pay an annual membership fee, along with a separate participation fee for each individual event they plan to attend.

              These companies offer access to multiple fairs across the city throughout the year, making them a convenient option if you plan to sell at several locations. You can browse their event calendars and submit applications directly through their websites.

              In addition to these organized street fairs, there are independently operated markets that do not go through production companies. Two highly popular examples include the Queens Night Market and Smorgasburg. These markets manage their own vendor application processes, and you can apply directly through their respective websites.

              Whether you choose to work with a production company or apply directly to independent events, it’s a good idea to explore a variety of markets to find the ones that best align with your products and audience.

              Prepare for the market day

              Once you've been approved as a vendor, it's time to focus on setting up a booth that’s both functional and inviting. A clean, professional, and thoughtfully designed setup can go a long way in attracting customers and boosting sales.

              Start with the basics: bring a durable tent or canopy to define your space and provide shelter from the sun or rain. A sturdy table and any display stands or shelving will help you organize and showcase your products effectively. Thoughtful touches like branded banners, flags, or signage can make your booth stand out and create a strong visual identity.

              Plan your inventory based on the size and type of crowd expected at the event. Be sure every item is clearly priced, and use signage that highlights product names, pricing, and any promotions or deals to catch the attention of potential buyers. Also, bring enough packaging materials, such as bags, boxes, or wrapping paper, so that customers can carry their purchases easily and securely.

              Setting up a dependable payment system is equally important. If you’re accepting cash, bring plenty of change in small bills. For added convenience — and to boost sales — consider using a mobile card reader so customers can pay by credit or debit card, which shoppers increasingly prefer.

              Keep all necessary documentation on hand, including your permits and a copy of your vendor application. It's also wise to have the contact information for the event organizer available in case of issues.

              Finally, don’t forget to take care of yourself. Bring a foldable chair so you can take breaks when needed, along with snacks and water to stay fueled throughout the day. And since weather can be unpredictable, pack appropriately — sidewalls, fans, heaters, or tarps can make all the difference in staying comfortable and keeping your setup secure.

              Need help? Free assistance is available

              If you have questions about permits, vendor requirements, or any other aspect of participating in street fairs and markets, free assistance is available to help guide you through the process.

              You can contact Janice Zhu, Business Counselor at the CMP Business Outreach Center, at 646-603-7172 or by emailing janicezhu@cmpny.org

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Apply for a Street Vendor Permit and License in New York City](https://www.documented.info/:locale/articles/22442879718173):

              The rules for selling merchandise and food in the streets of New York City can be confusing. Here is an explanation of the vending licenses and permits you need to conduct business in the streets.

              EN WA Banner.png

              To sell, lease or offer services in the public streets of New York City, you will need a General Vendor license to sell merchandise or a Mobile Food Vending (MFV) permit and license to sell food.

              The General Vendor license for merchandise is issued by the NYC Department of Consumer and Worker Protection (DCWP) — formerly the Department of Consumer Affairs (DCA) — and is limited by law to 853 permits for non-veteran applicants. Because the demand is higher than the amount of permits available, there is a waiting list that has been closed for more than a decade.

              At the moment, only individuals with a waiting list number issued by the DCWP, an honorably discharged veteran residing in New York State, or the surviving spouse or domestic partner of an honorably discharged veteran residing in New York State may submit an application for a General Vendor license.

              Disabled veterans, who also hold a valid General Vendor license, can submit an application for specialized vending licenses, which allows them to vend on restricted streets as noted §2-314 of Title 6 of the Rules of the City of New York. There are two types of specialized licenses: Citywide Specialized vending license (Yellow) and Midtown Core Zone vending license (Blue)

              You do not need a license to sell certain products. Under the First Amendment, and with a valid Tax ID, one can sell books, magazines, news-papers, or art (paintings/prints/photos) without a license. The restrictions for street vendors still apply, however, and you can receive a ticket if you violate the regulations listed here.

              Also read: How to start a business if you are an undocumented immigrant

              General Vendor License Application

              As mentioned above, you can only apply if you are a New York State resident honorably discharged veteran, have already been given a waiting list number by the DCWP, or are the surviving spouse or domestic partner of an honorably discharged veteran residing in New York State. 

              You can submit your application online: General Vendor License Application (press Apply Now) or in person at the following address: 

              NYC Department of Consumer Affairs (DCA)

              Licensing Center

              42 Broadway, Lobby

              New York, NY 10004

              The center is open between 9:00 a.m. and 5:00 p.m. on Mondays, Tuesdays, Thursdays, and Fridays and between 8:30 a.m. and 5:00 p.m. on Wednesdays. Both online and in-person applications require the same documentation to be filled out prior to submission. 

              Food Vendor License and Permit

              To sell food on the street you must obtain both a Food Vendor license and a permit for the cart or vehicle from the NYC’s Department of Health & Mental Hygiene (DOHMH). Licenses are not limited. One can get a license to work on the vehicle/cart of someone with a permit. The number of permits available at the moment is limited. However, New York City will issue 4,000 more permits in the upcoming decade due to a bill passed in January, which will add 400 permits per year, starting in July 2022 and ending in 2032. 

              Before the license, you must also complete and pass a two-day food handling course in English only. You can schedule an appointment here.

              Mobile Food Vendor License

              The Mobile Food Vending license is issued to an individual who will prepare and/or serve food from a permitted mobile food vending unit (truck or pushcart). The license is issued by the Department of Health and Mental Hygiene (DOHMH) as a photo ID badge, and it must be submitted by the applicant in person. Due to COVID-19 safety guidelines, appointments must be made in advance

              You can obtain an application packet by: 

              • Calling 311 and asking for Mobile Food Vendor License Application.
              • Visiting the Citywide Licensing Center at 42 Broadway
              • Downloading application forms and instructions from www.nyc.gov/healthpermits

              People interested in applying for a food handling license can also do so with their Individual Tax Identification Number (ITIN) if they do not have a Social Security Number. However, they must first apply for an NYS Sales Tax Certificate of Authority and then apply for the license, said Carina Kaufman-Gutierrez, Deputy Director at the Street Vendor Project.

              Also read: ITIN Number: Another Way To Pay Taxes As An Immigrant

              Applying for a Permit

              The waitlist for both The Green Cart Permit and the Mobile Food Vending Permit is currently closed, and it may take years to be able to obtain one. But here is what you need to know:

              To renew an existing one, you can do it online, in person by scheduling an appointment in advance, or by email (LicensingAppointments@dcwp.nyc.gov). You can also do so by phone: (212) 436-0441.

              The Green Cart permit allows individuals to operate a food cart for the sale of whole, raw fruits and vegetables in designated areas of the City. Here is the link to renew a green cart permit.

              To sell at a street fair or temporary event, you should contact the New York City Office of Citywide Event Coordination and Management, Community Assistance Unit by calling 311 for a list of city-approved street fairs or accessing the Citywide Events Calendar at www.NYC.gov. You must contact the street fair or event sponsor to rent or secure a space and then obtain a temporary license from either the DCWP. (NYC business solutions)

              Clarification: Because obtaining an MFV permit is nearly impossible, a safe option for those looking to enter the industry is to apply for the MFV license (above) and work for/with someone who already has one.

              Resources for street vendors

              Vendor Power: A Guide to Street Vending in New York City

              An illustrative guide of the rules that govern street vending in NYC.

              The Street Vendor Project

              The Street Vendor Project is a membership-based project with more than 1,800 active vendor members who are working together to create a vendors’ movement for permanent change. SVP works to correct social and economic injustice faced by NYC street vendors.

              • (646) 602-5679
              • svp@urbanjustice.org

              Funding: Pushcast Fund

              The Pushcart Fund gives funding to New York City street vendors who need capital to sustain or grow their small businesses. Many vendors need loans to buy new pushcarts or stock up on merchandise. Others need loans to pay their fines and renew their licenses so they can stay in business. It is run by Accompany Capital and The Street Vendor Project.

              NYC Resources for business owners

              There are approximately 300 streets that are restricted to conduct business. Here is a complete list.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [How to Start a Business if You Are an Immigrant](https://www.documented.info/:locale/articles/22442873736733):

              No federal or state law prohibits an immigrant with no legal immigration status from starting his or her own business. However, employing a person without legal status is against the law, and it could result in fines and, sometimes, criminal arrest.

              EN WA Banner.png

              While this guide can be a blueprint for your business plan, we recommend seeking legal advice from the appropriate party listed below in each category. This guide is for anyone living in New York, regardless of immigration status. 

              Before starting your business it is recommended to develop a business plan, seek out advice, and understand the industry in which you plan to do business in. Here are some resources to help you create a business plan:

              Once you have developed a business roadmap, these are the necessary steps recommended by New York City to start a business.

              Choosing a legal structure to start a business

              The business structure affects how much you pay in taxes, the ability to get funding, the paperwork you need to file, and personal liability. It is the established entity that you will do business with. 

              These are the four main business structures.

              1. Sole Proprietorship: A sole proprietor owns an unincorporated business by himself or herself. This structure gives you complete control of your business which means that your business assets and liabilities are not separate from your personal assets and liabilities. You can be held personally liable for debts and obligations of the business. This structure can be a good choice for low-risk businesses and owners who want to rest their business idea before forming a more formal business. Banks are sometimes hesitant to lend to sole proprietorships. Here is a list of the benefits of being a sole proprietor.
              1. Partnership: A partnership is a business structure in which two or more people do business together. There are two kinds of partnerships: Limited Partnerships (LP) and Limited Liability Partnerships (LLP). A limited partnership has one partner with unlimited liability, and all other partners have limited liability. Partners also share the expenses, labor, skill, profit, and losses of the business. Partners are not considered employees.
              1. Limited Liability Company: an LLC lets you take advantage of the benefits of both the corporation and partnership business structures. LLCs protect you from personal liability in most instances. Your assets won’t be at risk if the LLC faces bankruptcy or lawsuits. LLC members are considered self-employed and must pay self-employment tax contributions towards Medicare & Social Security. Learn more about the benefits of an LLC.
              1. Corporation: Corporations are companies that are separate from their owners. These business structures can be held legally liable and generally take the same deductions as a sole proprietorship to figure out its taxable income. Corporations are the highest protection for owners from liability— however, the cost of a corporation is higher than other structures, and it is more complex. There are five types of corporations: C Corp, B Corp, S Corp, Close Corporation, and Nonprofit Corporation. Please read this for more details on each type of corporation. 

              For free legal advice regarding business structures and more visit The NYC Department of Small Business Services.

              Register your business

              Sole proprietors and general partnerships can file for business certificates at the appropriate county clerk’s office. 

              • Bronx: 854 Grand Concourse, Room 118. Bronx, NY 10451
              • Brooklyn: Supreme Court Building 360 Adams St, Room 189 Brooklyn, NY 11201
              • Manhattan: Supreme Court Bldg 60 Centre St, Room 103B New York, NY 10007
              • Queens: 88-11 Sutphin Blvd, Room 106 Queens, NY 11435
              • Staten Island: 130 Stuyvesant Place Staten Island, NY 10301 

              Corporations, limited partnerships and limited liability corporations must file a Certificate of Assumed Name with the New York State Department of State.

              NYS Department of State

              Division of Corporations, State Records and Uniform Commercial Code

              One Commerce Plaza

              99 Washington Ave.

              Albany, NY 12231

              There are some limitations when filing a name at the NYS Department of State. No business name should be identical to other LLCs, corporations and LPs. Here is a list for things to consider when choosing a name for your business.

              Apply for an Employer Identification Number (EIN)

              An Employer Identification Number (EIN) is a unique nine-digit number that identifies a business for tax purposes. The EIN is needed to open business bank accounts, apply for business licenses and file tax returns. 

              Applying for an EIN is a free service the Internal Revenue Service (IRS) offers. You can apply online, by fax, mail or phone. Here is the link where you can apply for an EIN. 

              EIN services are free. Do not apply with websites or organizations that charge a fee. 

              Registering as a sales tax vendor with a Certificate of Authority

              Businesses that sell tangible personal property (products) or taxable services in New York will need a Certificate of Authority — the Certificate of Authority will allow your business to collect tax on sales. Here is a list of some goods and services that are taxable

              • Tangible personal property (unless specifically exempt)
              • Gas, electricity, refrigeration and steam, and telephone service
              • Selected services
              • Food and beverages sold by restaurants, taverns, and caterers
              • Hotel occupancy
              • Certain admission charges and dues

              For more information contact the NYS Department of Taxation and Finance.

              Getting insurance for your business

              While different business structures protects against certain types of liabilities (such as separate personal liability from an LLC), business insurance will protect you from unexpected costs — accidents, natural disasters, and lawsuits.

              There are many types of insurance that can be bought for a business. Assessing which one will work best for you will depend on the number of assets and the protection you seek. The Small Business Administration has compiled a list of steps to consider before buying insurance.

              The information above lists the primary steps to help you start your business. Once you have registered your business, you will need to define your financial needs, look for incentive programs, and start looking for a place to operate. Like buying insurance, these steps vary depending on the type of business you will operate. For example, someone selling products or services online will not have to look for a storefront to rent but might have to look for storage. 

              MyCity Business created a step by step questionnaire to further help you determine which permits, and licenses you will need.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free Home Health Aide Training Programs in NYC](https://www.documented.info/:locale/articles/31512582064413):

              Learn how to become a home health aide in NYC and start earning $19.10 an hour. Find free training programs and job opportunities.

              EN WA Banner.png

              Home health aides can start earning $19.10 an hour in NYC. And while the training is essential, it is less strenuous than getting a medical license.

              In order to work as a home health aide in New York, you must first complete a state-approved Home Health Aide Training Program (HHATP) or pass a competency evaluation. The training, which usually takes around a month, must be approved by the New York State Department of Health (NYSDOH)

              To see if your program is approved or to find other options in your neighborhood and in various languages, including Spanish, click here to check the NYS Department of Health Approved PCA and HHA Training Programs report.

              Free training programs to become a Home Health Aide

              A free program means that tuition and fees are covered. However, be aware that some free programs may still have fees for books, uniforms or supplies — and some may even require you to commit to work for a certain home care agency after certification. Always read the agreement before enrolling. 

              If a program requires a job commitment, that means that you must agree to work for the sponsoring employer for a period. When you are researching home health aide training opportunities ask: “What, if any, cost will I have to pay? Are there employment conditions?”

              With that said, here are some options for a free home health aide certificate.

              NYC SBS Home Health Aide Training Program 

              The New York City Department of Small Business Services (SBS) provides free training and certification for Home Health Aides. The course includes 100 hours of online instruction followed by eight hours of in-person supervised practical training.

              To qualify, applicants need to be 18 years or older, authorized to work in the United States, and able to work flexible hours once employed. While a high school diploma or previous health care experience isn’t required, participants should have basic computer knowledge and good communication skills.

              You can apply online through the SBS website by searching for approved training providers near your ZIP code. To browse through SBS HHA programs click here, enter your ZIP code and start finding schools.

              Sunnyside Community Services

              This organization provides a free, four-week Home Health Aide training program with direct employment opportunities upon completion. The program is offered in both English and Spanish.

              For more information about the training, click here and apply on the form on the website. You can also visit their offices or contact them by phone or email.

              Phone: 929-335-9634
              Email: info@scsny.org
              Locations
              43-31 39th Street
              Sunnyside, NY
              5241 Center Boulevard
              Long Island City, NY

              Bronx Educational Opportunity Center (EOC)

              Part of the State University of New York (SUNY) system, the Bronx Educational Opportunity Center offers general admissions to several vocational programs, including the Home Health Aide training for eligible New York residents. It provides a minimum of 120 hours of personal care training.

              The curriculum also includes resume development, interview preparation and job placement assistance.

              There’s no High School Diploma or equivalent required for applying. Apply online here or contact them for more information.

              Phone: (718) 530-7039 or (718) 530-7002
              Location: 2467 Jerome Avenue, Bronx, New York

              SUNY Queens Educational Opportunity Center

              Based in Jamaica, Queens, the Queens Educational Opportunity Center (Queens EOC) provides tuition-free academic and vocational training programs for eligible New York State residents.

              The start date for the upcoming Home Health Aide program will be announced soon. For information on applications and forms, contact the office directly. Take in consideration a valid photo ID is required to be admitted to the Queens EOC.

              Here’s a contact form to leave a message.

              Phone: 718-725-3300
              Email: freeclasses@queens.eoc.suny.edu
              Address: 158-29 Archer Avenue, Jamaica, New York.

              The Northern Manhattan Improvement Corporation (NMIC)

              This organization offers a free Home Health Aid certification course in English and Spanish. In four weeks, participants are trained to provide personal care assistance and earn certification through the New York State Department of Health. 

              Take in consideration that the organization prioritizes also people who are currently SNAP recipients. 

              Phone: (212) 822-8300
              Email: ecs@nmic.org
              Location: 8 Clinton Place, Bronx, NY

              How do I choose a free home health aide program?

              When multiple free options exist, here are some key points to consider.

              First, ensure the program holds accreditation from the NY State Department of Health (NYSDOH) or meets all state standards. You can do this by asking the provider for their NYSDOH certification number. Programs offered through NYC SBS or Workforce1 are already partnered with state-approved schools

              Next, consider the program's schedule and format. Evaluating whether an in-person, hybrid, or online option with in-person labs would best suit your availability and access needs. 

              Beyond tuition, calculate the total cost — account for expenses like books, uniforms, supplies, and test fees. 

              It's also important to check for any employment commitments, understanding if you'll be required to work for the sponsoring organization and for how long. 

              Ask about language options (English, Spanish, or other) and the availability of supportive instruction for non-native speakers. 

              Many programs have limited enrollment, so check their cycles and attend open houses to secure your spot.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [NYC Green Carts: Permits and Licenses Needed to Sell Fruits and Vegetables](https://www.documented.info/:locale/articles/31387425680413):

              Here's how to join the waiting list to operate a Green Cart in NYC to sell fresh fruits and vegetables.

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              Green Carts are micro businesses that bring fresh fruits, vegetables, and other healthy foods to neighborhoods of New York City where access to healthy food may be limited. 

              Green Carts can sell whole, uncut raw fruits and vegetables, bottled drinking water, plain nuts, and pre-packaged cut fruits and vegetables.

              You don’t need to own a store or have prior experience — just a mobile cart, a license, and a commitment to follow health and safety rules. 

              You don’t need to be a U.S. citizen or permanent resident to apply for a Green Cart permit. However, once you begin selling fruits and vegetables as a Green Cart vendor, you’ll be considered self-employed. That means you’re required to report your earnings and pay taxes on the income you make, just like any other small business owner.

              Also Read: How to Start a Business if You Are an Undocumented Immigrant

              There are few licenses available for Green Cart vendors, and it may take months or years to receive the opportunity to apply. In fact, the waitlist is only open to vendors who want to operate in Brooklyn, The Bronx and Staten Island. Green carts are only allowed in specific locations; you can find a list of these permitted areas here.

              Get a mobile food vending license

              To apply to operate a Green Cart, you must have a Mobile Food Vending License. The cost is $50 for the license. The approval process can take 4 to 6 weeks, depending on appointment availability and background check time.

              You also must complete the Food Protection Course for Mobile Vendors, a food safety training required by law. The course covers safe food handling, sanitation, and health code rules. It’s available in English, Spanish, and Chinese (both online and in-person). After finishing, you must pass a short test to receive your certificate.

              Get more details at the DOHMH Mobile Food Vendor License page or call 311 and ask for “Mobile Food Vending License”.

              Get on the Green Cart waiting list 

              There are only 1,000 Green Cart permits available in NYC. You can apply here to join the Green Cart waiting list. Already applied? You can check your spot in line here. 

              If you have a disability, you may receive priority placement on the Green Cart waiting list.

              Requirements for a Green Cart permit

              Once you submit your Green Cart waiting list application, the NYC Department of Health will contact you to confirm your place on the list.

              When your name is selected from the waiting list, the Health Department will mail you a permit application, and you’ll have 30 days to send it back with all required documents. So, it’s best to have everything ready ahead of time. 

              • Sales tax certificate of authority: Must be issued within the last 90 days by New York State Business Express. You can apply for one here. You’ll need to create a NY.gov account and fill out an application with basic business information such as your name, business address, and tax ID (SSN or ITIN). Once approved, you’ll receive a Certificate ID number that must appear on your Green Cart permit application.
              • Workers’ compensation and disability insurance: Required if you have employees. If you’ll work alone, file a CE-200 exemption form online.
              • Commissary or storage agreement: You must clean and store your cart in an approved commissary or NYC Health Department–approved facility. To find one, check the Mobile Food Vending Commissary Map.

              You’ll present these documents at your pre-permit inspection. Missing paperwork or deadlines can cause delays or loss of your place on the list.

              How much does it cost to get a Green Cart permit?

              Once you're offered a Green Cart permit, it costs $75 and is valid for two years. Every two years, you'll need to renew your Mobile Food Vending License for $50, pay a $10 Tax Clearance Fee, and renew your Green Cart Permit for $50. 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Site Safety Training: Where to Take Free Classes to Earn a SST Card](https://www.documented.info/:locale/articles/29439938891677):

              Construction workers may get site safety training for free with the NYC Small Business Services Department.

              EN WA Banner.png

              In April 2024, 17,000 active construction safety training cards issued by Valor Consulting, an agency supposed to provide site safety training (SST) courses for construction workers, were invalidated.

              Manhattan Criminal Court indicted the company for selling falsified cards to workers without providing safety training courses. New York City encourages these workers to contact the Department of Small Business Services and take verified safety training courses to gain eligibility to work at certain construction sites. 

              Also Read: NYC Company That Faked Worker Safety Training Makes National List of Most Dangerous Employers

              What is site safety training?

              In 2017, New York passed Local Law 196, requiring workers at job sites requiring a Construction Superintendent, Site Safety Coordinator or Site Safety Manager to have a minimum of 40 hours of safety training. Construction workers can work for six months after receiving 10 hours of training. During this time, workers need to take another 30 hours of courses to get an SST card, which is valid for five years. 

              SST courses include eight prescribed courses, which total 32 hours of instruction, as well as general and specialized electives. Prescribed courses include a site safety plan (SSP), drug and alcohol awareness, pre-task meeting, toolbox talks, fall prevention, supported scaffold user and refresher, and a site safety manager. If you previously completed department-approved courses, you may have earned credit for part of your SST required hours. You can verify this by reviewing the “Department of Buildings-approved Site Safety Training Course” document. You may get site safety training for free with the NYC Small Business Services Department.

              Where can I find SST courses?

              NYC Department of Small Business Services (SBS) works with NYC’s industrial and construction industry partnerships and the Workforce1 Industrial and Transportation Career Center, offering SST courses at no cost. Please fill out this survey if you are interested.

              The course offered by SBS is open to NYC residents over 18 years old. This 40-hour schedule includes 30 hours of NYC DOB approved courses, eight hours of fall prevention, and two hours of drug and alcohol awareness training.

              For those holding a valid OSHA 30 card issued within the past five years, SBS offers a fast track to earn your SST card by completing the remaining 10 hours of training, including eight hours of fall prevention and two hours of drug and alcohol awareness training.

              The above training is operated through SBS Workforce1 Career Centers across the five boroughs. Courses are offered in English, Spanish, Mandarin, Cantonese and other languages.

              The centers' information is as follows:

              Bronx Workforce1 Career Center
              400 E. Fordham Road, 8th Floor, Bronx, NY 10458

              Brooklyn Workforce1 Career Center
              9 Bond St., 5th Floor, Brooklyn, NY 11201

              Upper Manhattan Workforce1 Career Center
              215 W. 125th St., 6th Floor, New York, NY 10027

              Queens Workforce1 Career Center
              168-25 Jamaica Ave., 2nd Floor, Jamaica, NY 11432

              Staten Island Workforce1 Career Center
              120 Stuyvesant Place, 3rd Floor, Staten Island, NY 10301

              Other than SBS courses, you can also check the “Approved Course Providers” on the DOB’s website, many of which offer courses in different languages.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Where To Get Free OSHA Training in NYC](https://www.documented.info/:locale/articles/29089600890141):

              Here’s where to find free certified OSHA training, what to expect, and how to choose the right course for your job.

               

              What to know about free OSHA training in NYC:

              • OSHA Outreach Training is important for learning how to practice workplace safety in high-risk industries like construction, healthcare, and manufacturing.
              • There are different levels of OSHA training depending on your job role.
              • OSHA and Site Safety Training (SST) are not the same. For most construction jobs in NYC, you will need both OSHA and SST certification.
              • You can get free OSHA training through programs at New York City organizations including NICE, Workforce 1, or CAMBA. 

              What is OSHA

              OSHA (Occupational Safety and Health Administration), is a U.S. government agency that ensures safe and healthy working conditions for employees by setting and enforcing standards. 

              It's part of the Department of Labor and was established to prevent workplace fatalities and injuries.

              You will not be asked about your immigration status when you sign up or complete OSHA's training programs on workplace safety, making it accessible to undocumented workers. Read on to find out where you can get OSHA training for free in NYC.

              Who has to get OSHA training?

              Site Safety Training (SST) and OSHA Outreach Training are mandatory for most construction jobs in NYC. While construction may be the most common industry that uses OSHA training, the training is also used by people working in sectors including manufacturing, warehousing and transportation, automotive repair and maintenance, areas of the public sector, and healthcare.

              To check if your construction or demolition site requires safety training certification, check this map.

              Don’t confuse OSHA with SST though. These are not the same: OSHA is a federal agency, while SST is related to a New York City–specific law. It can be confusing because OSHA training is included as part of the SST requirement, but they are maintained by different agencies. You can learn more about SST and who needs it in our full guide here.

              Also Read: Site Safety Training: Where To Take Free Classes To Earn A SST Card

              Below are the different OSHA training types, with the number in each title indicating the duration in hours it takes to complete the certification.

              OSHA 10: This program is for entry-level workers. In New York City, OSHA 10 is required for most construction and demolition jobs. Once completing OSHA 10, workers get a temporary card and can begin working on certain job sites, but they still have more training to complete. Within six months, they must also complete 30 more hours of SST classes. 

              OSHA 30: This program requires more hours of training because it's targeted at workers with supervisory responsibilities. So, if your job includes oversight or responsibility for anyone else, you need the 30-hour version of OSHA. In NYC, you’ll also have to take additional SST courses on top of OSHA 30.

              62‑Hour NYC SST: This training is specifically designed for supervisory personnel on NYC construction sites, like site safety managers, concrete safety managers, coordinators, construction superintendents and competent persons. 

              Where can I get OSHA training for free?

              La Colmena NYC
              Located on Staten Island, this nonprofit provides various training programs such as OSHA 30 and SST 10 training alongside soft and hard skills development to help immigrants do well in their careers. For getting their training, contact them.

              Phone (718) 442-7700
              Email: info@lacolmenanyc.org

              Or visit their office located at 774 Port Richmond Ave, Staten Island, New York 10302​. They are open Monday to Friday from 9 a.m. to 5 p.m.

              Workforce 1
              Workforce 1, in collaboration with the NYC Department of Small Business Services (SBS), provides various construction training programs, including those focused on OSHA and SST. All of these are free. 

              You can find the Construction Site Safety Training Program at SBS Workforce1 Career Centers throughout all five boroughs. They also have virtual options. It's offered in multiple languages, including English, Spanish, Russian, Polish, Cantonese, and Mandarin. If you’re interested in applying, you can fill out this form or visit a location.

              • Bronx Workforce1 Career Center, 400 E. Fordham Road, 8th Floor, Bronx, NY 10458
              • Brooklyn Workforce1 Career Center, 9 Bond Street, 5th Floor, Brooklyn, NY 11201
              • Upper Manhattan Workforce1 Career Center, 215 W 125th Street, 6th Floor, New York, NY 10027
              • Queens Workforce1 Career Center, 168-25 Jamaica Avenue, 2nd Floor, Jamaica, NY 11432
              • Staten Island Workforce1 Career Center, 120 Stuyvesant Place, 3rd Floor, Staten Island, NY 10301

              CAMBA/Job Plus
              Located in Brooklyn, CAMBA offers free trainings which grant OSHA and SST credentials.

              Qualified participants receive MetroCards and financial assistance. Graduate job placement assistance is also provided through employer partnerships.

              In order to be eligible for CAMBA, you must be unemployed, work-authorized in NYC and able available to attend training sessions on time and in person Monday through Fridays. 

              Free OSHA and Construction Safety Courses (Spanish-Language) – City Tech

              Remote via Zoom

              Free safety training for Spanish-speaking construction workers, including OSHA 30, fall prevention, and scaffold user certification.

              Register: City Tech’s application
              Program flyer: City Tech Spanish-language safety training flyer

              Be careful with OSHA scams

              Be careful with scams when looking for OSHA training. Fake OSHA and Site Safety Training (SST) cards are a serious issue in NYC. 

              One major case involved Valor Consulting, which sold around 20,000 fraudulent OSHA cards between 2019 and 2023 without providing any real instruction. Workers paid $300 to $600 for cards that were issued in under an hour, supported by fake attendance records and backdated paperwork. 

              To avoid scams like this, always verify that your OSHA training provider is officially authorized by the U.S. Department of Labor. A legitimate course will take 10 or 30 hours to complete and provide a wallet-sized OSHA card issued by an authorized outreach trainer.

              Also Read: Head of Sham Construction School Pleads Guilty in Death of Immigrant Worker

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Job Opportunities and Career Training in NYC for Asylum Seekers](https://www.documented.info/:locale/articles/27411516259869):

              Adapted from a guide originally created by HIAS.

              EN WA Banner.png

              Government Training Programs

              NY State Dept. of Labor Career Services
              Website: dol.ny.gov/asylum-seeker-employment-efforts

              • Free job counseling & referrals
              • Languages: English, Arabic, Spanish, French, Chinese, Russian, & more
              • For asylum seekers with work authorization
              • Request a counselor

              NYC Access Training Programs
              Website: nyc.gov/access-training

              • Free training in food service, healthcare, tech, construction & more
              • Some programs offer stipends
              • Language: Varies by program (some bilingual options)
              • Must have work authorization

              Workforce1 Career Centers
              Website: nyc.gov/workforce1

              • Resume help, interview prep, job matching & training
              • Languages: Bilingual staff or phone interpretation available
              • Prep services available without SSN; some jobs may require it
              • Sign up

              Culinary Training Programs

              Emma’s Torch (Brooklyn)

              • 11-week paid culinary training
              • Language: English
              • For asylum seekers, refugees, trafficking survivors
              • emmastorch.org

              Hot Bread Kitchen (NYC)

              • Culinary training & job placement
              • Language: Program 1 - English / Program 2 - Bilingual (English & Spanish)
              • Must live in NYC & have work authorization
              • hotbreadkitchen.org

              C-CAP Culinary Program (Queens)

              • 5-week culinary course
              • Language: Spanish only
              • For TPS holders and asylum seekers with work authorization
              • ccapinc.org

              SUNY/CUNY Career Training (EOCs)

              Free programs at Educational Opportunity Centers across NYC:

              Manhattan EOC – CNA, CDL, EKG, Civil Service Prep, more

              Bronx EOC – EMT, CNA, Microsoft Certs, more

              • Language: English (remedial support available)
              • bronxeoc.org

              Brooklyn EOC – Medical Billing, Hospitality, Admin

              Queens EOC – Security, Healthcare, OSHA

              Other

              BronxWorks – Fatherhood Center
              Website: bronxworks.org

              • Support for fathers (18+) with children under 24
              • Career coaching, financial support, parenting skills
              • Language: English assumed
              • Open to those with or without work authorization

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Job Training Resources for Immigrants in New York](https://www.documented.info/:locale/articles/22443220720797):

              Acquiring vocational skills helps immigrants to settle in the United States. These are New York resources that can help immigrants find employment.

              EN WA Banner.png

              Documented surveyed 1,137 New York immigrants about their information needs. Twenty-two percent of participants said they needed information on where to acquire vocational skills, and job training was a top priority. Both the city and state governments in New York provide services and resources to help residents, including immigrants, improve their skills and find employment.

              Here is a list of governmental programs and organizations that provide programs tailored to help the immigrant community. 

              Also Read: Immigrant New Yorkers Share What They Needed When They First Arrived in NYC

              New York City Department of Small Business Services (SBS) career services

              The New York City Department of Small Business Services offers job postings, job training, career development and more services in New York City.

              Workforce1 Job Center: This center offers free job listings, recruitment events and job search resources, resume and interview workshops and job training. The services are available online and in person. 

              The services are available to those who are a New York City resident, are 18 years or older, and are eligible to work legally in the United States. You can make an appointment by filling out the online form, or visiting the nearest Workforce1 career center in this map

              Access Training: this program provides education and experience to assist with obtaining a new job or advancing a career. The program offers training programs for in-demand occupations such as healthcare, construction, and data analytics. The training is available at various locations across the city. 

              Send an email to training-02@sbs.nyc.gov or visit their website for more information and requirements.

              Career Discovery NYC: This program offers a directory of career opportunities in industries that are in demand. They provide information to explore jobs, discover more about the industry, and get free online training to enter the industry of choice.

              New York State Professional Pathways for high-skilled immigrants

              This New York State-funded program expands job search services for highly skilled immigrants by providing free professional training and job placement to help new immigrants find jobs that match their skills and experience. Services include professional, culturally diverse career coaching; industry-specific training, such as preparation for technical or professional training or relicensing; and job search support, including the credential evaluation process.

              To qualify for these services, you must have been in the U.S. for no more than ten years, have an intermediate or advanced level of English proficiency, be a resident of New York State, and have a work authorization and a visa or status from this list.

              Immigrants can also get job search assistance at the Office for New Americans. The organization’s job coach is available in NYC at Upwardly Global, 505 8th Ave., Suite 1100, New York, NY 10018. They can also call the New Americans Hotline at 800-566-7636, which operates from 9:00 a.m. to 8:00 p.m., Monday through Friday.

              Job training resources for asylum seekers

              Many of New York City’s free job training resources require participants to have authorization to legally work in the United States. But New York City announced in March that it would establish the Office of Asylum Seeker Operations (OASO) to help asylum seekers arriving in New York City settle in as quickly as possible and be matched with resources related to employment, schooling, and more. 

              Under the plan, the city partners with the State University of New York at Sullivan (SUNY Sullivan) on a pilot program to provide job training and housing for asylum seekers waiting for work permits. The program provides workforce training to 100 migrants as they move through the federal work authorization process.

              Make the Road New York offers food handlers certification and health job training programs for members and non-members. Programs include the 17-week Bridge to Health Careers training, the biannual Community Health Worker Training, and Food Handlers Certification training courses in Brooklyn and Queens. Click here for more information and to fill out an online application

              Chinese-American Planning Council has community and economic empowerment programs that provide career services such as BuildingWorks pre-apprenticeship training program, career center, intern and earn program and senior community service employment program.

              • Website | Address: 150 Elizabeth St., New York, NY 10012 | Email: info@cpc-nyc.org | Phone: 212-941-0920

              Chinatown Manpower Project (CMP) provides job training, employment services, educational programs, and economic development opportunities for vulnerable immigrants and refugees in New York City. CMP also provides career counseling and job placement, English as a second language (ESL) classes, youth programs, high-tech computer training and business development projects.

              • Address: 55 Chrystie St., 2nd Fl., New York, NY 10002 | Email: info@cmpny.org
              • General inquiries: 212-571-1690
              • Small Business Assistance: 212-571-1698
              • Adult Literacy Program & Train and Earn: 646-292-9680

              For Summer Youth Employment Program (SYEP), Work Learn and Grow (WLG), Opportunity Youth (NDA) Opportunity Youth, and other youth internship programs: 646-292-9679

              The Brooklyn Chinese-American Association offers employment services and vocational-technical courses such as resume review, job interviewing and job search skills.

              • Address: 4204 8th Ave., Brooklyn, NY 11232 | Phone: 718-438-0008

              Asian Americans for Equality (AAFE) offers small business loans, group training, internet marketing courses, one-on-one business advisory and more, through their Renaissance Economic Development Corporation

              • Manhattan office: 2 Allen St., Suite 7A, New York, NY 10002 | Phone: 212-979-8381.
              • Flushing office: ‍133-29 41st Ave., Flushing, NY 11355 | Phone: 718-961-0888.
              • Email: Info@renaissance-ny.org 

              Also read: Jobs and Training for Migrants With Work Permits in New York

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Jobs and Training for Migrants With Work Permits in New York](https://www.documented.info/:locale/articles/22443059900573):
              EN WA Banner.png

              More than 60,000 migrants have been under New York City’s care since the spring of 2022, many of whom are asylum seekers who have received their Employment Authorization Documents (EAD) and are ready to enter the workforce. Documented receives messages every week via our WhatsApp Spanish Newsletter, Documented Semanal, about jobs in New York.

              These are the organizations and governmental initiatives helping migrants, who have received work permits, access job placement opportunities and training. 

              A work permit or a legal permanent status is required to work in the United States. More information about work permits and legal resident status can be found here.

              New York Governor Kathy Hochul introduced an initiative last year, listing more than 40,000 jobs available for migrants with work permits in New York State, nearly half of which are available in New York City. It is an effort to help recently arrived asylum seekers, living in shelters, find employment and become self-sufficient.

              The initiative is run through a coalition of federal, state, county and local government agencies, labor unions, service providers and nonprofit organizations, Kara Burke, a spokesperson for the New York State Department of Labor (NYSDOL), said. 

              Migrants looking for job placement opportunities can fill out the Career Assistance Request Form. The form will ask for contact information, ask if you have received or are in the process of receiving your work permit, and primary language of preference. 

              How does the job placement initiative work?

              Burke explained that NYSDOL staff will “reach out to individuals [migrants with work permits] to collect information on their past work experience, education, skills and career interests.” Then, depending on their situation — whether they have received their work permit or are close to receiving it — the NYSDOL will follow up with counseling services that include job matching, English for Speakers of Other Languages (ESOL) class referrals, resume development, career guidance, and more. 

              “We are also hosting hiring events to connect those with authorization to employers with relevant jobs,” Burke said. She explained that fairs for asylum seekers are invite only, as they target specific jobs and industries. 

              One of the examples from the initiative, as Documented covered, is a collaboration between Careers through Culinary Arts Programs (C-CAP) and the DOL, which provided 50 asylum seekers in five cohorts with the necessary skills and certifications for working in the food service industry. Read the story here. 

              Burke also explained that all public events, like the monthly virtual career fairs in every region of the state, along with workshops, are listed here: https://statistics.labor.ny.gov/career-zone/career-calendar.shtml

              The career fairs can be filtered by region, and event type — such as information sessions, job fair, 

              Nonprofit organizations helping migrants with work permits and jobs

              These are other organizations helping migrants access job training and placement opportunities:

              Upwardly Global

              A nonprofit supporting immigrants and refugees with international credentials to restart their careers in the United States, receives more than 400 applicants every year, and helps around 200 migrant job seekers find employment in New York yearly. 

              The programs offered, which include Career Pathways in the U.S., Career Coaching, and others, are tailored to help migrants with certificates and degrees enter the workforce in industries that they have expertise in, said Lourena Gboeah, Program Director for Upwardly Global New York. 

              La Colmena

              A community-based organization founded in 2014 working to empower day laborers, domestic workers, and other low-wage immigrant workers in Staten Island through organizing, education, culture, and economic development. 

              They are providing educational opportunities that teach soft and hard skills, including OSHA 30 + SST 10, pre-apprenticeship workshops, writing workshops, leadership development workshops and more. 

              New Immigrant Community Empowerment (NICE)

              A nonprofit that provides critical services and resources to prevent worker exploitation and ensure workers’ safety and rights are respected. Most importantly, we empower workers to organize around key issues that impact our community to change the systemic injustices we face.

              NICE offers Workplace Safety Certifications (OSHA, SST), Skills training workshops in Electricity, Framing, Demolition, and other key soft skills (English, Technology). 

              Also Read: Wage Theft: What to Know If You Think Your Wages Are Stolen

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free Education and Pre-K for Undocumented Immigrant Children Under Age 6](https://www.documented.info/:locale/articles/33536707108125):

              All children in New York have the right to a free public education, including the children of undocumented immigrants. Learn how to enroll them in the 3-K and Pre-K programs.

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              By law, undocumented children have the same rights to attend public schools as U.S. Citizens and permanent residents. According to a 1982 Supreme Court decision (Pyler v. Doe), states cannot deny children of undocumented immigrants access to public education. Moreover, education is mandatory for all children in the United States. 

              The Pre-K program is an early childhood education available to children aged three to five before kindergarten. The Pre-K program fosters essential cognitive, social, and emotional skills through play-based exploration and interactive experiences.

              Also Read: Homeless Students Are Guaranteed Access to Education Under the McKinney-Vento Act

              Pre-K programs offer an environment where children develop language, literacy, numeracy, and problem-solving skills, enhancing their readiness for formal schooling. These programs are provided to children, regardless of their immigration status, in various settings, including public schools, community centers, and private institutions.

              In New York, children aged 6 to 16 are required to attend school. If your kid is three years old, you can enroll them in 3-K programs.

              When do applications open?

              You have to plan ahead to enroll your child in free Pre-K and 3-K school. Applications open mid-January and close late February for fall enrollment. Families can apply in three ways during the application period, according to Jenna Lyle, Deputy Press Secretary of NYC Public Schools:

              All services are available in many languages, including Haitian Creole, Chinese and Spanish.

              Who can Apply for Pre-K and 3-K?

              NYC children begin Pre-K in the calendar year they turn four. For more information, visit the enrollment page here. NYC children begin 3-K in the calendar year they turn three. For more information, visit the enrollment page here

              Early Head Start and Head Start programs

              Infants and Toddlers between six weeks and three years old who are not yet eligible for Pre-K can enroll in the Early Head Start program. This program offers year-round care and learning for up to 10 hours in Center-based care at NYC Early Education Centers (NYCEECs) and home-based care through the Family Child Care network. 

              Head Start programs provide children nutritious meals, health screenings, and support for accessing necessary health services. Additionally, these programs assist parents and families in achieving personal goals such as employment, housing, and adult education.

              These free federal-funded programs for eligible parents and children provide meals and health services to their families. Qualifying children can join any time during the year, regardless of their immigration status. 

              To meet eligibility criteria, families must satisfy one or more of the following conditions:

              • Family income falls within the federal guidelines
              • Reside in temporary housing.
              • Receive Human Resources Administration (HRA) Cash Assistance
              • Receive Supplemental Nutrition Assistance Program (SNAP)
              • Receive Supplemental Security Insurance (SSI)
              • Enroll a child who is in foster care.

              To check about eligibility and to enroll, visit MyCity.nyc.gov or send an email to CCapplication@schools.nyc.gov

              The program will request one or more documents to verify eligibility during the application process. These documents may include:

              • Income Tax Form 1040
              • W-2
              • TANF documentation (i.e., Cash Assistance)
              • SSI documentation
              • Pay stubs or pay envelopes

              NYC Early Education Centers (NYCEEC): These community-based organizations partnered with DOE to provide free pre-K. You can find on this map the NYCEEC near you. You are encouraged to consider NYCEEC if you’re receiving social services from the organization running the center or if your child currently has siblings attending the center. 

              District Elementary Schools: These are public elementary schools offering pre-K programs. You can consider it if your child has an older sibling already attending the school or if they are attending 3-K at the school. 

              Pre-K Centers: These centers are run by NYC Department of Education staff and only offer grades before kindergarten. You can consider a pre-K center for your child if you want them to attend a program with only young children or if they currently attend 3-K at the pre-K center. All pre-K programs serve children with disabilities. 

              For updates about the admission process, you can fill out this form. Information is available in multiple languages, including Spanish, Chinese, and Haitian Creole. For more information about admission or waitlists regarding the 3-K and Pre-K programs, call 311 or 718-935-2009. You can send an email to ESEnrollment@schools.nyc.gov

              Also Read: Migrant Children Miss School as Families Are Scattered Across the City

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Affording College For Mixed-Status Families and Immigrant Students](https://www.documented.info/:locale/articles/30180558688797):

              Most immigrant students, depending on their citizenship status, are ineligible for federal financial aid. However, there are a variety of grants and scholarships that are still available to migrant students.

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              College applications can be overwhelming, especially for migrant students. This guide will help you understand your options when paying for college.

              Financial aid is money from federal or state programs that can help you pay for college. This aid is given through federal grants, loans, and work-study jobs. To apply for federal student aid, use the Free Application for Federal Student Aid (FAFSA) Form, which is free and available in Spanish.  

              How do I use the FAFSA form?

              • Keep an eye out on the deadline and submit the FAFSA form as soon as it becomes available, typically on October 1.
              • Gather all required documents. The FAFSA form typically takes an hour or less to fill out and requires various financial and personal details.
              • Create a Federal Student Aid (FSA) ID, which will require your Social Security number and your own email address.
              • Include all potential colleges with the school code. You can search for the school code by selecting the state and searching the school’s name.
              • Once you have filled out all the required information and submitted, you should be provided with the Student Aid Report (SAR) or FAFSA Submission Summary, which summarizes the information you provided on your FASFA. Check this summary for accuracy and make corrections if needed. 

              Understanding FAFSA

              The FAFSA Dictionary explains most terms in English and Spanish. For help in other languages, you can request a tutor on the Federal Student Aid Website. The New School provides a guide in multiple languages to understand the financial aid process. 

              What if I don’t qualify for federal aid? 

              Most immigrant students, depending on their citizenship status, are ineligible for federal financial aid. However, there are a variety of grants and scholarships that are still available to migrant students. 

              In-state tuition

              Take advantage on in-state tuition. As of March 2025, 23 states and Washington D.C. provide in-state tuition to migrant students. New York residents can save at least 50% on college tuition if they apply in-state.

              Find out if your state provides access to in-state tuition to migrant students with Higher Ed Immigration Portal’s tuition map tool, which highlights which states provide this financial aid.  

              If your state offers in-state tuition to migrant students, eligible students generally must have attended a school in the state for a certain number of years and have graduated from high school or obtained a GED in the state.  

              Each state has their own applications for financial aid, depending on your state search their state’s student aid website where you can find if you are eligible and how to apply. 

              New York State aid

              The New York State DREAM Act gives migrant students who received their high school or GED in New York state and students receiving in-state tuition access to New York State-administered student financial aid to help pay for college.

              • Find out if you are eligible to apply on the NYS DREAM Act Steps to Apply section of the website.
              • If you are eligible, create a NYS DREAM Act account login with your personal email.
              • After making an account, you can apply for some state funded grants and scholarships and be directed to the NYS DREAM Act application.
              • The NYS DREAM Application is simple and the information provided will be used only to determine eligibility for awards. Students without lawful immigration status will not be asked for their home address and will not have to upload financial records.
              • Once you have submitted an application, make sure to monitor its status online. You might be asked to upload additional required documents to determine your eligibility.
              • You will be notified by email if you are determined eligible for each award you applied to. If you have been notified, your next step will be to accept the award. 

              School merit scholarships

              A merit aid is a form of college financial aid that is only awarded based on academic, athletic, artistic, leadership or special-interest merit and does not consider a student’s financial need. Reach out to your prospective college or university’s college admissions office to find out which scholarships you may be eligible for and how to apply. 

              If you are in high school, it is suggested to start the search for these scholarships in your junior year. Reach out to your high school guidance office to start the scholarship search process. 

              Private scholarships

              Private scholarships are funded by a variety of organizations, such as businesses, foundations, religious groups, community organizations, and more. These scholarships are gift aid that can help you cover educational expenses.  

              You can find and apply to these scholarships by contacting your high school guidance counselor or by searching for scholarship opportunities on a search engine.

              Once you find a scholarship you would like to apply to, carefully read the information about the scholarship. They typically provide when the application opens and closes, the award amount, the scholarship qualifications, and if personal information or an essay is required. Be mindful to submit all required materials before the application deadline to ensure your application is considered. 

              Remember: You do not have to pay to find scholarships. Be mindful of potential scams, and check with your guidance counselor to verify an opportunity.

              Here are scholarship search engines you can use to help you find scholarship opportunities. Once you have created a free account, you can enter your personal and academic information to help you find relevant scholarships:

              New York resources

              Here are some organizations in New York that can help you provide one-on-one support to help you on your college journey.

              New York Public Library College and Career Pathways
              A Tisch Youth Education Program: The New York Public Library provides resources with college applications and to figure out what career is best for you. They can connect you to individual counseling, college and career prep workshops, and other programs. Find a New York Public Library location near you and ask about their Tisch Youth Education Program.  

              NYC Public Schools
              College-Career Readiness for English Language Learners: This page offers information for parents of students beginning the college application process. Visit NYC Public Schools Multilingual Learners.

              Hudson Guild
              Teen and Young Adult Services: Hudson Guild offers academic support, employment counseling, and more services to youth between the ages of 13-24. These services include college access and career preparation programs that include SAT Prep, post-secondary readiness, and more. Find more information and fill out the interest form on the Hudson Guild website.  

              The Door
              College and Future Pathways: The Door offers support in obtaining higher education with free services such as college advice and tutoring. They have multiple locations in Manhattan and the Bronx. Find a location near you here: The Door.  

              Sunnyside Community Services
              College Readiness: Sunnyside Community Services offers a College Readiness Program that offers SAT prep classes, college admissions workshops, college application classes and workshops, and many more services. Find out if you are eligible and reach out to save your spot here: Sunnyside Community Services – College Readiness.  

              Support from CUNY Colleges
              CUNY Immigrant Success Liaisons: Each CUNY college has designated liaisons to assist immigrant students with financial aid, enrollment, and other matters. You can contact your school’s liaison here: CUNY Undocumented Student Support 

              SUNY Resources
              Support: SUNY provides financial aid resources for migrant students and FAQs. View SUNY – Bigger Aspirations.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here. 

              Downloadable Resources

              Infographics:

              - [Where to Get Free Homework Help for Your Kids in NYC](https://www.documented.info/:locale/articles/29679387846301):

              From after-school programs to online tutors and hotlines, NYC families can access free homework help in multiple languages, no matter their immigration status.

              EN WA Banner.png

              Starting a new school year can feel overwhelming for families, especially when homework starts piling up. New York City offers free tutoring and homework help for kids of all ages regardless of their immigration status.

              UFT Dial-A-Teacher (K–12)

              This free homework help service hotline is a collaboration between the United Federation of Teachers and the New York City Department of Education. Any New York City public school student or parent can call the phone line and be connected with a qualified teacher for one-on-one homework help. Many of the teachers are also bilingual, so they can assist in languages including Armenian, Bengali, Chinese, English, French, Haitian-Creole, Korean, Russian, Spanish and Tagalog.

              Where? Contact the hotline at (212) 777-3380 or 311 to get connected.
              When? Dial-a-Teacher is available Monday through Thursday between 4 and 7 p.m. when school is in session.

              Brainfuse-HelpNow

              Brainfuse is a free online tutoring service provided by the New York Public Library (NYPL) and Brooklyn Public Library. The web platform offers live, one-on-one tutoring in various subjects, including math, science, reading, and writing, for students from early elementary through high school. The one-on-one tutors can speak English, French and Spanish.

              In their website, they also have video content and other resources that walk students through topics such as math, reading and writing. There’s an online writing lab too where you can submit essays for constructive feedback. 

              Where? To access this help, you have to log in to a Brainfuse account using your library card. Need a library card? Here's how. If you need help applying, contact Ask NYPL
              When? The virtual tutors are available from 2 to 11 p.m. every day, but you can access the online resources any time.

              NYPL After School

              NYPL After School is a free, drop-in program for children aged 6 to 12 that opens on September 29. Students can drop by to access homework help and fun activities, plus snacks!

              When? Monday to Thursday from 2 to 7 p.m. when school is in session. 
              Where? Various libraries across Manhattan, the Bronx and Staten Island. See the full list here.

              COMPASS: In-person after-school programs

              COMPASS NYC stands for Comprehensive After School System of New York City. It’s the city’s largest after-school program — and it's free as it's funded by the Department of Youth & Community Development (DYCD).

              This program provides daily homework help, tutoring, and academic enrichment for students in kindergarten through 5th grade. Students also get snacks, fun clubs and activities and field trips.

              COMPASS is widely available throughout NYC, but not every public school hosts it. To confirm if your child's school offers it, you can ask your child’s teacher or dial 311 and ask for assistance with the Comprehensive After School Program.

              When? After school until around 6 p.m. every school day. Some COMPASS sites also offer holiday and summer programs.
              Where? For applying, follow these steps: 

              1. Go to Discover DYCD → choose “Afterschool Programs” → Search by your ZIP code.
              2. Pick a site (at your school or nearby).
              3. Enroll by contacting the site listed — or ask your school’s principal/parent coordinator for the program application.
              4. For help, call DYCD Community Connect: 800-246-4646 / 646-343-6800.

              Learn To Be

              This is non-profit organization dedicated to providing free, one-on-one online tutoring to underserved students throughout the United States. The platform connects students with volunteer tutors for personalized academic support in math, writing and reading. 

              Where? Visit their main website and click on enroll a student to fill out the online form. They will get back to you within two days. 
              When? Once enrolling your child, the schedule will depend on the availability of the tutors.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Making the Most of NYC School Parent-Teacher Conferences](https://www.documented.info/:locale/articles/29602773399581):

              Learn how to make the most of parent-teacher conferences, from preparing questions to building a strong connection with your child's teacher.

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              What to know about parent-teacher conferences:

              • Parent-teacher conferences are short meetings with your child’s teacher to discuss grades, behavior, and progress.
              • It helps you support your child’s learning at home and build a strong connection with the school.
              • You can request an interpreter, and schools cannot ask about immigration status or Social Security numbers.
              • Make sure to bring questions, share important info, and keep in touch with the teacher after the meeting.

              Parent-teacher conferences (PTCs) are an important opportunity to connect with your child’s educators and support their learning. Whether it's the beginning of a new school year or mid-year check-ins, a bit of planning can go a long way in making these meetings productive. Here’s a breakdown of how to make the most of your PTC and strengthen the partnership between home and school.

              Also Read: Support Your School: How To Join a Parent-Teacher Association in NYC

              What is a parent teacher conference?

              PTC stands for the term “parent-teacher conference," a meeting where you connect with your child's teacher. It's a chance for teachers to discuss your child's grades, behavior, and overall progress, as well as to offer guidance on how you can support their learning at home.

              Meetings can be in-person or online and the length can vary between 15 minutes to an hour. 

              Teachers will typically reach out a week or so ahead to schedule a meeting time that works best for you. 

              You have the right to take this meeting in your primary language. For example, if your primary language is Spanish, the school should get an interpreter for you. 

              You can request this in a few ways:

              • Fill out the IEP Translation Request form online and submit it at your child's school.
              • Send an email to Hello@schools.nyc.gov and write that you need an interpreter.
              • Call (718) 935-2013 and state that you need an interpreter.

              Important: Public schools cannot ask for a Social Security number or a U.S. birth certificate. This means your immigration status does not affect your rights as a parent, and you will not be asked for this information.

              How to prepare for your parent-teacher conference

              To make the most of your meeting with your child's teacher, there are several actions you can take before, during, and after the discussion.

              Before the meeting: 

              • Have a conversation with your child about how things are going in school. You can ask them about their favorite subjects or any struggles they may be facing.
              • Ask them if they have any questions to ask the teacher.
              • Draft a list of questions for the teacher, incorporating both your child's feedback and your own concerns as a parent. Some questions could be: How is my child performing academically? Are they participating in class activities? How do they interact with classmates? What can we do at home to support their learning?
              • This is a mutual exchange of information, so make sure to prepare a list of things you want the teacher to know about your child also.
              • Write down your contact information and give it to the teacher at the conference.

              During the meeting: 

              • Prioritize your questions, asking the most important ones first in case time runs out.
              • Don't hesitate to ask the teacher for clarification or further explanation if you don't understand something.
              • Consider sharing any relevant information about your home situation that could affect your child's learning, such as a death in the family, divorce, or housing instability. 

              After the meeting: 

              • Share with your child how it went and what you learned about their school progress.
              • You can start implementing the plans you and the teacher discussed like extra help with homework or other strategies to support your child’s behavior and learning.
              • Send a note, email, or make a phone call to thank the teacher and clarify any points you didn't fully understand during the conference.
              • Stay in touch with the teacher and don't hesitate to schedule additional meetings as needed.
              • If you and the teacher are unable to resolve issues, reach out to other school staff for help, such as the guidance counselor, principal, or parent coordinator.
              • Always keep your contact information updated. Inform the school if your phone number, home address, or email address changes.

              Here’s a one-page prep you can download and fill it out before the meeting. 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Support Your School: How To Join a Parent-Teacher Association in NYC](https://www.documented.info/:locale/articles/29464001697181):

              A Parent Teacher Association is a meaningful way to get involved in your child’s school community and advocate for their success.

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              Every public school in New York City is required to have a Parent Teacher Association (PTA), sometimes also known as Parent Association (PA). PTAs are groups where parents and guardians come together to advocate for students and stay informed about school developments. The groups are also bridges between families and school staff, including teachers and principals.

              You don't need to do anything to join a PTA. By enrolling a child in school in NYC, you are automatically a member.

              Here is what you need to know about joining and participating a PTA:

              • Parents and legal guardians are automatically members of a PTA and can participate in meetings as little or as much as they want. It doesn’t cost anything to join.
              • Participating in a PTA is a way that all parents can get involved with school decisions, like how the school's budget is spent.
              • You can attend PTA meetings remotely or in person.
              • If you cannot join one of the meetings, you can still access the summary of the meeting and the video recording if you ask the PTA coordinator at your school.

              To get information about your school’s PTA meetings, enter the name of your school in the NYC Public School search tool, and then click “search.” The map should update and show the information of the school on the left hand side. Click on the school, and then scroll to the “schools contact and information” tab. 

              Click on the email option for “parent coordinator” to write an email introducing yourself to the PTA.

              What is a Parent Teacher Association? 

              A PTA brings together parents and guardians to work together to advocate for the well-being and learning of all students.

              “It is basically the way that parents can empower themselves in the decision-making at the school," said Antonia Martinelli, coordinator at PTA Link, a nonprofit organization that supports PTAs in New York City public schools.

              Martinelli explained that parents can vote on new developments to bring to their school like: 

              • Building a new playground on school grounds
              • Adding translation and interpretation services
              • Developing a more inclusive curriculum
              • Funding a school trip or a teacher’s aide
              • How to celebrate graduation ceremonies

              “[The PTA] wants to hear from everybody who has a stake in that community,” she said.

              But beyond being involved in the community of the school, PTAs also can serve as the first step in taking part in a participatory democracy, regardless of your immigration status.

              “It is where you have a president, a secretary, a treasurer. It teaches you how to run an organization that is functioning with the input of the entire community,” Martinelli said

              How many meetings do they have? 

              According to the New York City Department of Education’s PTA Guidance, members will meet at least ten times per school year. These meetings are open to the public, so anyone can join. 

              Besides general meetings, there are also ten executive board meetings and quarterly meetings with the principal held throughout the year. 

              Martinelli said that parents can participate in the meetings as much or as little as they want. “You can run for president or you can be a member at large. You can decide if you want to bake cookies for a bake sale or volunteer to hang flyers,” she said.

              How do I receive the information about joining a meeting?

              The PTA must notify parents at least 10 calendar days in advance. The notice will be sent through email, text alerts, or the platform used by the school. The date and time of the meeting is selected with the goal of reaching all parents. 

              The notice will also include the agenda that will be discussed for the day. This may include upcoming school events (like parent teacher conferences), school updates, new clubs and more. 

              What if English is not my first language?

              “It is still worth it for parents whose English is not their first language to participate in those calls,” Martinelli said. She added that parents can use services offered by the school, such as real-time interpretation. Schools receive funds to help parents of multilingual students with translators at meetings. If you need language support, you should ask PTA leadership for that resource as soon as possible.

              In fact, by participating in a PTA, you represent an important community as you can speak up on behalf of multilingual students who may need more help to succeed in the classroom.

              Can I get updates if I cannot attend the meeting?

              Work and other responsibilities may prevent parents from attending PTA meetings. If that's the case, you can still participate. Parent associations are required by law to keep video recordings of virtual or hybrid meetings and written minutes (a summary of what was discussed). Both are always available to parents and can be requested from the PTA coordinator who is in charge of running the meetings.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [ESL and English Language Programs in NYC](https://www.documented.info/:locale/articles/27437124063389):

              Adapted from a guide originally created by HIAS.

              EN WA Banner.png

              NYC Department of Youth & Community Development (DYCD) - Adult Literacy Program

              Website: https://jobs.nyc.gov/?s=ESOL

              • Free ESOL, GED, and Adult Basic Education (ABE) classes citywide
              • For adults 16+ who are not enrolled in school and meet low-income requirements
              • Language: English for non-native speakers
              • Find a provider through discoverDYCD

              Brooklyn Public Library - ESOL Program

              Website: https://www.bklynlibrary.org/adult-learning/esol
              Email: esol@bklynlibrary.org

              • Beginner to advanced ESOL, including Business English
              • Students can earn food safety or digital literacy certificates
              • Services are free for NYS residents
              • Text 201-899-4914 to register

              Queens Public Library - Adult Learner Program

              Website: https://www.queenslibrary.org/programs-activities/new-americans/learn-english/

              • Free English and GED prep classes
              • Beginner to advanced levels offered virtually and in person
              • For non-native speakers, ages 17+
              • Fill out the inquiry form online to apply

              Queens Public Library - English for Work

              Website: https://www.queenslibrary.org/programs-activities/jobs-business-english-work

              • 15-week ESOL program with healthcare or tech career focus
              • Includes job training and apprenticeships
              • Some tracks do not require work authorization

              NYCDOE Adult Education

              Website: https://www.schools.nyc.gov
              Email: adultednyc@schools.nyc.gov

              • English classes and HSE (GED) prep for adults 21+
              • Free classes across all 5 boroughs
              • Morning, afternoon, and evening options available

              BronxWorks - ESOL

              Website: https://bronxworks.org/our-services/immigration-services/

              • Free language and citizenship classes
              • No work authorization required to enroll
              • Location: 550 East 142nd Street, Bronx, NY

              We Speak NYC

              Website: https://wespeaknyc.cityofnewyork.us/classes-near-you

              • Free English classes for immigrants across NYC
              • Designed to build confidence speaking English through videos and discussion groups

              Cell-Ed (Mobile Learning)

              Website: https://www.cell-ed.com

              • Learn English and life skills through phone, app, or WhatsApp
              • Call 1-866-425-2355 and use PIN 1788 to start learning immediately

              EOCs (Educational Opportunity Centers) Offering ESOL

              All offer free ESOL classes. Eligibility varies by location but often includes proof of NY State residency and basic income documentation.

              For updates or support finding the right class, visit: https://dol.ny.gov/asylum-seekers-resources-and-self-service-tools

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Validating Foreign Degrees and Qualifications in the U.S.](https://www.documented.info/:locale/articles/22186302046109):

              We list the initial steps to start the process for validating foreign degrees, qualifications or a professional certificate in the United States.

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              No authority oversees these evaluations in the U.S. Any recognition of foreign degrees and qualifications is done at a state level. You must verify the steps and requirements needed with the corresponding states where you live or wish to practice.  

              Three instances require you to evaluate foreign degrees and qualifications: to study, work, or practice a licensed profession. 

              Also Read: Visa H-2B, a program for temporary jobs in the US

              Validating Credits for Studying

              To study in the U.S., you must deal directly with the institution you plan to enroll in. It is beneficial to speak with the admissions office ahead of time. 

              For example, if you are planning to have some credits evaluated to study at LaGuardia Community College or another undergrad college, they will take a look at your credits and transfer, at most, 30 credits for your degree. The number and circumstances can vary per institution.

              For Masters and other programs, it is different and more complex. To enroll in an MS at Baruch College’s Zickling School of Business, for example, there are certain countries that the institution will be able to evaluate the qualifications for. However, for other countries, they require you to have an international credential evaluation from a NACES-approved Agency.   

              Here are some places for evaluations of foreign education. 

              Also read: NY Foreign Educational Evaluation Guide 

              Before registering for evaluations, we recommend contacting the Office of Admissions. They will guide you through the best options available. 

              Also read: How to Start a Business if You Are an Undocumented Immigrant

              Validating Foreign Degrees, Skills and Certifications for Work

              Hiring U.S. entities will usually direct you to organizations that can and will evaluate your credentials. However, in cases where no service is recommended, you can choose an evaluation service yourself. The International Affairs Office of the U.S. recommends using one of the following services: 

              Please note that all types of evaluations have fees. We recommend contacting the organizations for any questions before starting the service. 

              Also Read: ITIN Number: Another Way To Pay Taxes As An Immigrant

              Validating a Foreign License for Professional Practice

              To validate foreign professional licensure, you must meet the following requirements: education, written examination, and clinical examination. The validation process varies from state to state and by industry. It is recommended that you find the state’s regulator of the industry in which you want to practice. They will have specific protocols that will guide you on how you could validate your license to work in one of the states. Most of the time you will be required to do a residency for at least one year. 

              In New York, the agency that regulates most of the industries is the Office of the Professions. Here, you will find a list of industries that will take you to their respective pages.

              Because the license validation requirements vary by practice, we cannot list specific costs or standard steps.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How Immigrants Can Take a Free English Course in NYC](https://www.documented.info/:locale/articles/22141182351773):
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              Learning and mastering the English language can open multiple doors for individuals residing in the United States. Not only does it allow one to communicate with the community, but also expand career opportunities, education, and hobbies. In a recent poll conducted with 49 members of our WhatsApp community, 10% mentioned that they were interested in English courses to improve their skills. 

              Documented has listed all places that offer free English classes remotely and in person. 

              Note: Some places may operate remotely via Zoom or Google Meets, in which case you will need a tablet, laptop, or smartphone with a stable internet connection. 

              CUNY: English Classes, HSE/TASC, and Basic Education

              The free courses available at campus of the City University of New York (CUNY) are available for adults who want to learn English or get their GED (high school diploma equivalent). The courses are free, available every season (check to see when it starts) and are located in various locations around the city. 

              This link and file has all the locations of the campuses, along with the contact information: CUNY 

              Most of the courses require you to enroll online, asking for basic information like name, address, email and date of birth. 

              Columbia University: English Classes, TASC and CAT Preparation Courses

              Columbia University offers classes for free to all residents living in the five boroughs. Depending on the level of your English, the classes are available in different levels that range from beginning to advanced. You can also choose to participate in courses to improve your pronunciation.

              Click here to enroll and learn more. 

              NYC Department of Education: English Classes, Basic Education and HSE/TASC Preparation

              The Department of Education has a variety of classes that range from basic education courses, computer skills, career and technical education, GED preparation and others. These are all the programs available. These courses are available for NYC residents who are 21 years or older and who do not have a U.S. High School Diploma.

              More information can be found here: Adultedu.nyc 

              If you have any questions contact: 

              Email: adultednyc@schools.nyc.gov | Phone: (646) 481-8227

              Also read: Validating Foreign Degrees and Qualifications in the US

              New York Public Library (NYPL): English Courses, Basic Education and Citizenship Preparation

              The NYPL offers beginner and advanced English classes in more than 40 locations in the boroughs of Manhattan, Staten Island and The Bronx. It is available to all New Yorkers and the sessions last around 10 weeks with two days of classes on weekdays and sometimes during the weekend. You can register for classes here. 

              ESOL courses are also available for those who wish to improve their reading and writing skills. 

              Alternatively, those who cannot commit to the ten weeks of the semester can also attend informal We Speak NYC classes to practice the language. This is perfect for all levels of English learners: We Speak NYC 

              Those who are looking to take the citizenship exam in the next two years can find events for citizenship preparation here. 

              Queens Public Library: English Classes, ESOL

              Available to adults ages 17 and older. The QPL’s Adult Learning Centers offer virtual, hybrid and in-person classes during the weekdays or weekends. The classes are available in the morning and in the afternoon and are available for beginner, intermediate and advanced levels for ESOL classes.

              You can register here. 

              Brooklyn Public Library: English, ESOL, GED Classes

              The BPL offers English classes in three different levels: beginner, intermediate, and advanced. They also offer English classes for people looking to expand their communication skills in employment, with IELCE (Earn a Food Handler or Digital Literacy Certification Classes) vocational certification. 

              The libraries also offer drop-in classes, job certification training, conversation groups, and more. See all of their programs here.

              Note: You will need to take an assessment test to be placed in one of the courses. 

              HANAC, INC: English Classes and GED Preparation

              The program is available to residents of Western Queens, and it runs from September to June with classes held Monday through Thursday from 6 pm to 9 pm. Students must be able to attend two class sessions per week.

              https://hanac.org/ | (347) 774-8502

              MAKE THE ROAD NY: English Classes, Food Handling Certification, Citizenship, Health Job Training Programs 

              The courses at MRNY available to all residents living in the five boroughs. There are multiple sessions throughout the year and different locations. To learn more about the options available and to enroll, visit this link. 

              For more information, you can call the following numbers: 

              • Bushwick, Brooklyn (718) 418-7690
              • Jackson Heights, Queens (718) 565-8500
              • Port Richmond, Staten Island (718) 727-1222
              • Brentwood, Long Island (631) 231-2220
              • White Plains, Westchester (914) 948-8466

              Riverside Language Program

              Riverside Language Program, is a non-profit language school that offers free, full-time, immersive, English classes to immigrants, refugees, and asylum seekers who are at least 18 years old. Residents of all boroughs are eligible. To inquire about the schedule of classes, contact them directly. Classes are available to immigrants in the process of asylum or residency.

              info@riversidelanguage.org | 270 West 89th Street New York, NY, 10024

              La Colmena – ESL Classes, OSHA Training

              La Colemena is a non-profit organization offering an spectrum of services to the immigrant communities in Staten Island, including free ESL classes. To inquire, contact them directly: 

              info@lacolmenanyc.org | (718) 442-7700 | Monday – Friday 9 A.M. – 5 P.M.

              Mixteca – ESL Classes, INEA, Computer Skills 

              Mixteca, a non-profit organization serving the immigrant communities in Sunset Park, offers basic and intermediate level English classes at their offices in Brooklyn. Call or email to inquire for registration and more informacion:

              info@mixteca.org | (718) 965-4795

              RaisingHealth: English Classes, Health Literacy Workshops, and more

              RaisingHealth is a non-profit serving the immigrant communities in Sunset Park, Brooklyn. The organization offers a wide range of services, including English classes and other workshops. 

              See all their adult services here: RaisingHealth

              info@amphsonline.org | (212) 256-9036

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to File Personal Income Tax in New York City](https://www.documented.info/:locale/articles/25471461725213):

              For many new immigrants, the tax system in the United States can be challenging, and how to file taxes correctly has become a worry for many people. For residents living in New York City, in addition to paying federal personal income tax and state personal income tax, they also have to pay personal income tax to the city.

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              Multi-level taxation makes New York City one of the cities with the heaviest tax burden in the U.S. Incorrectly declaring taxes can result in fines and civil or criminal penalties in tax fraud or evasion cases.

              This article guides New York City residents to file personal income tax correctly and lists tax filing materials.

              Also Read: Maximize Your Refund: How to Use NYC Free Tax Prep Services

              Who has to pay NYC personal income tax?

              All New York City residents are subject to New York City personal income tax, regardless of where their income comes from. Non-residents of New York City are not subject to city personal income tax. 

              You are a New York City resident if you meet the following two conditions: your residence is in New York City; or you have a permanent residence in New York City and reside in New York City for at least 184 days during the tax year.

              What is a tax bracket and how is tax calculated?

              The United States uses a progressive tax system, which divides your income into different portions according to the corresponding standards. Each portion of your taxable income is taxed at different rates, and the total tax amount is the sum of the taxes payable on each portion. For example, if you are a single person earning $58,000 annually in 2024, your federal tax liability would be calculated as follows: a lowest rate of 10% for the first $11,600 of your taxable income. 

              The portion of your income that falls between $11,600 and $47,150 would be taxed at a higher rate of 12%, and the remaining portion of your income that falls between $47,150 and $58,000 would be taxed at a rate of 22%. 

              A progressive tax system increases tax rates as taxable income increases with the effect that high-income taxpayers typically pay taxes at higher rates than low-income taxpayers.

              To discover what your income tax rate is for New York City and New York state taxes, visit this tax table provided by the New York State Department of Taxation and Finance.

              Important tax dates

              April 15Deadline to file New York State income tax returns and pay any amounts you owe without interest or penalty. If you are unable to file by this date, you can extend the deadline automatically by six months to October 15by filing Form IT‑370. You must file Form IT-370 along with any tax owed and due on or before the tax filing deadline. This is a list of important tax dates.

              June 16If you are eligible to file a federal income tax return on June 16this date is also the deadline to file your New York State income tax return.

              Eligible persons include: U.S. citizens or non-citizen residents who live outside the U.S. and Puerto Rico and have their principal place of business or post of duty outside the U.S. and Puerto Rico, or you are serving in the military outside the U.S. and Puerto Rico when your tax filing period ends. 

              The deadlines for paying New York State, New York City, and Yonkers income taxes and any New York State or local sales or use taxes will also be automatically extended for those above. For more information on extended filing deadlines for military personnel, see Publication 361, New York State Income Tax Information for Military Personnel and Veterans. 

              October 15: If you filed Form IT-370 for an automatic six-month extension of personal tax filing time and paid any taxes you owe, you must file your income tax return by October 15. Otherwise, you will be charged penalties and interest starting from the original deadline of April 15.

              April 15; June 16; September 15; January 15: These are the 2025 estimated tax due dates. In general, if you expect to still owe at least $300 of New York State, New York City, or Yonkers income tax after deducting taxes already prepaid or tax credits for which you are eligible, or any amount of the metropolitan commuter transportation mobility tax, you must pay the estimated tax by the above date.

              Tax preparation checklist

              When you file tax by yourself or ask a professional to do it for you, please prepare the following documents:

              • Primary documents: driver's license, last year's tax return, bank account information, estimated tax payments, childcare expenses, education accounts (529 Accounts, Form 1099-Q), student expenses paid with 529, Advance Child Tax Credit (Letter 6419).
              • Sources of income: salary (W2), self-employment/part-time job (1099-NEC & work expenses), rental income and expenses, unemployment (1099-G), partner’s share of income (K-1), pension/IRA income (1099-R), Social Security (SSA-1099), interest/dividends (1099-INT, 1099-DIV), sales of stocks (1099-B), sale of property (1099-S), Health Savings Account (1099 SA), cryptocurrency/Bitcoin, gambling income (W-2 G), cancellation of debt (1099-C).
              • Potential deductions and credits: medical expenses, student loans/tuition fees and other educational expenses (1098-E, 1098-T), property taxes, Roth IRA/ traditional/SEP IRA, mortgage interest (1098), charitable donation, gambling losses, Health Savings Accounts contribution (HSA).

              How to file taxes

              You can use formal tax filings software such as TurboTax or H&R Block to file tax returns online or hire a qualified accountant to file taxes for you. If you meet specific income criteria, you may also be eligible for free New York City tax filing services.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              - [ITIN Number: Another Way to Pay Taxes as an Immigrant](https://www.documented.info/:locale/articles/25411253779485):

              Foreigners in the United States who are not eligible for a Social Security Number (SSN) to file their taxes can use an Individual Taxpayer Identification Number (ITIN) instead. It is issued by the Internal Revenue Service (IRS) and it is also known as a Tax ID.

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              Documented spoke with Ahmad Elmaradny, Director of Tax and Income Support at Urban Upbound, and Gregory Blackmon, Tax Program Manager at the Northern Manhattan Improvement Corporation. Here is what they recommend when applying for a Tax ID Numbers. 

              What is an ITIN used for and what are the benefits of having one?

              Elmaradny said that an ITIN is used primarily for filing taxes with the IRS, but that it can also be beneficial and used as proof to open a bank account, apply for a New York State driver’s license, open credit cards, and, at times, to rent an apartment.

              Having an ITIN can make holders, who have U.S.-born children, qualify for child tax credits, and collect the refunds. Paying taxes with ITIN could also support a citizenship application, Blackmon said. 

              What is an ITIN not used for and who is eligible for it? 

              Any person that does not qualify for a SSN and who earns income in the United States can apply for an ITIN. You can only apply for an ITIN when filing taxes after earning $400 or more in the previous tax year.

              An investor or entrepreneur from other countries who has money invested in a business in the United States can also apply.

              Elmaradny and Blackmon explained that an ITIN does not change your immigration status. It does not replace work permits and that it is primarily used for tax related purposes.

              “People think that this is the first step so they can find jobs, while it’s actually the second step after they work, after they make money and they have to pay taxes,” Elmaradny said. 

              How to apply for an ITIN: 

              You will need to file the form W-7, and include your full name, mailing address in the United States, and a foreign address. 

              According to Elmaradny, applicants must submit their W-7 along with an unexpired passport, or two of the following documents: 

              • Foreign national identification ID with an address on it
              • Foreign birth certificate
              • Foreign driver’s license
              • Foreign military card
              • U.S. state driver’s license
              • USCIS photo identification

              Elmaradny recommends people to apply before “tax season,” well ahead of April 15 to ensure they are ready to file their taxes. 

              Local IDs, like New York City’s IDNYC, are not acceptable.

              How to submit an ITIN (Form W-7) application?

              You can mail your W-7 along with your United States federal income tax return (if applicable), or other required documents under an exception, and the documents listed under Requirements for Supporting Documents, above, to:

              Internal Revenue Service

              ITIN Operation 

              P.O. Box 149342 

              Austin, TX 78714-9342

              • Or by a private delivery service to: 

              ITIN Operation

              Mail Stop 6090-AUSC

              3651 S. Interregional, Hwy 35

              Austin, TX 78741-0000

              Another way to apply is by visiting a taxpayer assistance center that can verify your documentation. In most cases you will not need to give up your original documents. Centers can be found at this link by entering your address. You must bring your completed tax return with you, and all people applying for an ITIN must be present. These centers do not provide assistance with tax preparation. Call (844) 545-5640 to make an appointment. 

              Apply in-person by visiting an IRS-authorized certifying agent, who can authenticate your documents and assist with tax preparation. This way you do not have to mail in your documents. 

              How long does the process take? 

              The time from submitting a W-7 form to receiving an ITIN number can take up to four months, Blackmon said. “Some people seem to be processed quicker, relative to people who may have applied around the same time.”

              When to renew an ITIN?

              “Every year the IRS gives us a [list of] two middle numbers, and whoever holds an ITIN with those two middle numbers has to renew it,” Elmaradny said. “Normally it’s for ITINs that have passed 10 years.” 

              The IRS will also send out a notice to holders of an ITIN, informing them they need to renew. 

              If you submitted your tax returns without realizing your ITIN was expired, you can send a new W-7 form later, Elmaradny said, adding that it can also delay or prevent refunds. 

              Are there any risks to undocumented immigrants applying? 

              The IRS does not share information about ITIN holders with immigration agencies. “I can understand that there’s a lot of fear for a lot of people to give any information to the federal government,” Elmaradny said. “As long as they collect their money, they don’t care what your status is.” 

              Organizations helping New Yorkers apply for an ITIN:

              Emerald Isle Immigration Center (EIIC)

              Contact Information: Phone: (718) 324-3039 ext. 101. 

              Website: https://eiic.org/ | Facebook: https://www.facebook.com/EIICNY 

              Urban Upbound

              Contact Information: Phone Number: 862-397-0457. 

              Website: https://urbanupbound.org/ | Facebook: https://www.facebook.com/urbanupboundny

              Ariva

              Address: Spring Bank, 69 East 167th Street, Bronx, NY 10452

              Contact information: You must call 718-292-2983 or email info@ariva.org to book an appointment.

              Website: https://ariva.org/ 

              Facebook: https://www.facebook.com/arivaimpact 

              Northern Manhattan Improvement Corporation 

              Address: 45 Wadsworth Avenue, New York, NY 10033

              Contact information: call 929-415-8745 or email nmic.org/taxes to book an appointment.

              Website: https://www.nmic.org/taxes/

              Also read: What is a REAL ID and how to get one?

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [Maximize Your Refund: How to Use NYC Free Tax Prep Services](https://www.documented.info/:locale/articles/25254275612189):

              If you earn less than $97,000, you qualify for free tax preparation services. Get expert help before the April 15 deadline.

              EN WA Banner.png

              New York City offers a range of free services to make filing taxes easier for eligible residents. Whether you're filing for yourself, your family, or as a self-employed individual, NYC Free Tax Prep provides professional assistance to help you maximize your refund and avoid costly mistakes. 

              The city program will connect you with an IRS-certified volunteer preparer who will help with your tax filing. The deadline for tax filing this year is April 15. The program is available to all New Yorkers, regardless of their immigration status. Free tax preparation services are completely confidential, ensuring your privacy and security. If you are an undocumented immigrant, you are encouraged to file your taxes even if you are paid in cash. Instead of a Social Security Number (SSN), you can use an Individual Taxpayer Identification Number (ITIN) to fulfill your tax obligations and access potential benefits.

              If your household income for 2025 is not more than $97,000, or if you are a single person with income not exceeding $68,000 in 2025, you are eligible to use the NYC Free Tax Prep program for free tax filing. Additionally, self-employed individuals with business expenses totaling $250,000 or less can receive specialized assistance at select in-person locations.

              NYC Free Tax Prep offers four convenient ways to file your taxes for free through the Volunteer Income Tax Assistance and Tax Counseling for the Elderly (VITA/TCE) program.

              1. Virtual Tax Prep: A tax preparer can help you file your tax return through a 60 to 90 minute call.

              To participate, you need a computer, tablet, or smartphone with a stable internet connection and the ability to download secure video conferencing software. An IRS-certified VITA/TCE volunteer will assist you in filing your tax return during a 60 to 90 minute virtual session and answer any tax-related questions.

              1. Assisted Self-Prep: Complete your tax return on your own. A preparer will be available by phone or email to answer your questions.

              Filers need a computer, tablet, or smartphone with a stable internet connection, an email address, and their previous tax year’s adjusted gross income (AGI) or self-select PIN.

              1. Drop-off service: Drop off your tax documents at free tax declaration locations and pick up the completed return later. To locate the nearest free tax prep site for drop-off services, visit the NYC Free Tax Prep Map
              1. In-person: Visit a nearby tax prep location for face-to-face assistance with your tax filing. To locate the nearest free tax prep site for in-person services, visit the NYC Free Tax Prep Map

              To use the NYC Free Tax Prep Map, select in the boxes on the left column to designate if you are filing as an individual or as a business owner. Then, select a location pin that is convenient for you and follow through with the directions about making an appointment or bringing your materials to walk-in hours. 

              Make sure you have all the necessary documents prepared before your appointment:

              • Valid photo identification (IDNYC is accepted)
              • Taxpayer Identification Number (ITIN), for yourself, your spouse, and any dependents (Social Security Number or Individual Taxpayer Identification Number)
              • Proof of income (including forms W-2, 1098, 1099, or, if you are self-employed, please provide records of income and expenses)
              • Childcare expenses (if applicable), including information about the service provider and their tax registration number
              • Bank account number and routing number for direct deposit of refunds
              • Signatures, if applying for joint filing, both spouses’ signatures are required.

              Check here for a detailed list of the documents needed to file in specific situations.

              With multiple free filing options and access to certified tax professionals, NYC Free Tax Prep is a valuable resource for eligible residents. Whether you prefer virtual assistance, in-person help, or filing on your own with expert guidance, the program is designed to fit your needs. Don't miss the opportunity to simplify your tax filing process and secure your maximum refund—all at no cost.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Emergency Cash and Rent Assistance Programs in NYC](https://www.documented.info/:locale/articles/34890990775325):

              Struggling to cover expenses in NYC? Discover the various emergency cash assistance avenues available to New Yorkers in need.

              EN WA Banner.png

              If you are struggling to cover expenses, just got hit with an emergency bill, or are figuring out how to cover rent this month, know that there are several ways to get help in New York City.

              Here is a list of the emergency cash assistance avenues for New Yorkers in need.

              Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured

              One Shot Deal

              • Amount: Unspecified, determined on a case-by-case basis
              • Eligibility: Anyone can apply, including Temporary Protected Status holders, asylum seekers and undocumented parents of children who are U.S. citizens or have legal resident status. At least one member of the household must have legal status.
              • To apply: Visit an HRA office in your neighborhood, apply online through the HRA website, or download the Access HRA mobile app

              The One Shot Deal is a program run by the NYC Human Resource Administration (HRA) that provides a one-time deposit of emergency cash. It can be paid directly to the landlord for the payment of rent or rental arrears to help prevent a person from being evicted from their place of residence.

              Also Read: NYC Tenants' Guide to Eviction Notices and Illegal Lockouts

              The applicant may be required to show proof that they can pay their future rental costs and may be expected to pay back a portion of the One Shot Deal. The amount varies on a case-by-case basis, according to need and the discretion of HRA staff.

              Qualifying individuals can apply through the Access HRA website, the Access HRA mobile app, or by visiting a Benefits Access Center. The applicant has to be under severe circumstances, such as:

              • Being at risk of experiencing homelessness or losing their housing
              • Having had their gas or electricity shut off, or received a notice saying it will be shut off
              • Having lost clothes, personal items or furniture because of theft, a fire, or a natural disaster 
              • Being impacted by domestic violence
              • Having other issues that affect the health and safety of the applicant or their family

              Temporary Assistance to Needy Families Program Cash Assistance

              • Amount: Varies based on county and family size
              • Eligibility: Citizens, certain immigrants and non-citizens who fit the program’s qualifying criteria. See more details here.
              • To apply: Apply online through Access HRA website

              Public assistance, also known as cash assistance, provides a monthly allowance to eligible families for up to 60 months through the federally funded Temporary Assistance to Needy Families Program (TANF). 

              The program is open to families and people who are not foster parents but are financially responsible for children in their care. All recipients must participate in work, education or training programs as a condition of receiving this benefit.

              Also Read: New York SNAP Recipients Face Stricter Work Rules Starting in 2026

              TANF is open to citizens and certain immigrants. Non-citizens without an immigration status and temporary nonimmigrants are eligible only for cash assistance grants that fund the treatment of an emergency medical condition.

              This document explains how families can qualify for higher monthly payments for various additional circumstances ranging from pregnancy, to having a broken stove or refrigerator that prevents them from being able to cook, to needing public transportation to get to work.

              Safety Net Assistance

              Safety Net Assistance (SNA) from the New York State Department of Health supplies cash assistance to eligible needy individuals and families. The amount of benefits issued is based on the “standard of need” and the amount of the applicant’s other income. SNA is open to people who are:

              • Single adults
              • Childless couples
              • Children living apart from any adult relative
              • Families of persons found to be abusing drugs or alcohol
              • Families of persons refusing drug/alcohol screening, assessment or treatment
              • Non-citizens who are eligible for TANF

              People who are applying for SNA should be willing to work in order to receive the benefit, as there are employment screenings and assessments attached to the process.

              And, there is a limit to the amount of funding available. SNA will be sent to the recipient as cash payments for up to two years. After two years, they may be able to still get SNA support, but it would be sent directly to the landlord or utility company of the person in need.

              Family Eviction Prevention Supplement (FHEPS)

              • Amount: Determined on a case-by-case basis
              • Eligibility: Household with children that receives Cash Assistance and is facing eviction or other difficult circumstances
              • To apply: Visit an HRA office in your neighborhood, or if already receiving Cash Assistance, apply online through the HRA website

              The Family Eviction Prevention Supplement (FHEPS) program is available to help individuals or families to stay in their home or to move to a new apartment if they are being evicted. Eligible families must be facing eviction or have lost their housing due to domestic violence or other health and safety issues. Families seeking help to move because of a pending eviction can also get help with filling out the application form by reaching out to qualified Homebase providers.

              Hebrew Free Loan Society

              • Amount: Provides up to $7,500 in interest-free loans that must be repaid
              • Eligibility: Open to low- and moderate-income residents of New York City’s five boroughs, Westchester and Long Island
              • To apply: Complete the HFLS Loan Application Form

              The Hebrew Free Loan Society offers interest-free loans to low- and moderate-income New Yorkers within and outside of the Jewish community. 

              In order to apply, the borrower’s annual pre-tax household income must be at or below the income limit set by the Hebrew Free Loan Society according to household size. The income limit reaches up to $130,000 for a single-person household and nearly $246,000 for a household of eight. A guarantor is required for all general loans. 

              The organization also offers other loans tailored to specific purposes, such as child adoption costs, college fees, debt repayment, healthcare and fertility treatment.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Open a U.S. Bank Account Without a SSN](https://www.documented.info/:locale/articles/23709330277021):

              While the requirements for certain classes of immigrants to open a bank account differ, these are the benefits and the requirements to open an account without a SSN.

              EN WA Banner.png

              A checking and savings account can secure your money through an FDIC backed bank, while also serving as a proof of address and a record of stability for immigration purposes. 94 percent of U.S. households own bank accounts, including immigrants who do not have a Social Security Number (SSN).

              No SSN is required to open a bank account

              Undocumented immigrants, and immigrants who do not possess a SSN, are not barred from opening checking and savings accounts in the United States, so long as you can provide proof of identity and address. 

              Opening a bank account can provide many benefits, such as getting a debit card, statements for proof of address, access to funds at numerous ATMs, keeping record of purchases and payments, and protection for your money. 

              For immigration purposes it could show a record of the dates that you have resided in the country, and the amount of Taxes that you have paid — a requirement for naturalization.

              Bank Accounts Can Provide a Peace of Mind

              A bank account is that it secures your money in one place, while providing flexibility to access the funds from anywhere. 

              If you lose physical cash (whether it is because you dropped it or lost it due to a fire) you won’t be able to get back that money because there are no records to show that you had that money to begin with. A bank account, on the other hand, tracks all the transactions and deposits and serves as proof that your money existed. Additionally, FDIC insured banks insure a standard amount of $250,000.

              A big part of living in the states is also acquiring a record of paying for utilities and other obligations. Using an account will help with budgeting, as it can help with scheduling automatic payments to avoid late fees, and also maintain track of all the expenses and subscriptions. 

              An account will help you get your money faster through direct deposits from your employer.

              What documents do you need to open a bank account? 

              Financial institutions like Chase, Bank of America, and Credit Unions require the following documents to open an account:

              1. Name and Date of Birth: birth certificate, valid passport, consular ID, government issued driver’s license and learner’s permit. You need at least two forms of Government issued documents.
              2. Proof of Address: utility bills such as telephone, gas and electricity. Lease contract, municipal identification (such as IDNYC). These documents must be in your name, and have the current address.
              3. Identification: you can provide a SSN or a Tax Identification Number (ITIN)

              An ITIN number is necessary to file your taxes if you work and are not eligible for a SSN. Learn more about how to apply for an ITIN here.

              Banks that open accounts with an ITIN

              Most financial institutions allow you to open a checking account and savings account if you have the requirements listed in the previous sections. The following confirm the opening of accounts with an ITIN.

              Note: You won’t be able to open an account with an ITIN online, and must schedule or visit a branch in person to have your identity verified.

              Chase Bank: Their monthly fee is $12 for their basic checking account, which can be waived in three ways.

              PNC Bank: Their monthly fee is $7, but it can be waived by maintaining a balance of more than $500

              Bank of America: There are different types of accounts that range from $4.95 to $12 monthly fee, that can be waived by meeting certain requirements (like direct deposit, etc.) 

              Citibank: No minimum deposit needed. Fee can be waived if monthly average balance is $500 or more.

              TD Bank: Has a $4.95 monthly maintenance fee that can’t be waived, but no overdraft fees. 

              How to open a bank account with just a passport?

              Alliant Credit Union, Citibank, PNC and Wells Fargo let customers open debit accounts with official IDs that contain photos, like passports. We have evidence of immigrants that have been able to open accounts with just their passports in these banks.

              Individuals who do not have access to their passport can use an IDNYC to open bank accounts at these NYC banks and credit unions.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Am I In A Dangerous Working Situation?](https://www.documented.info/:locale/articles/34567085365405):
              EN WA Banner.png

              When someone tricks, hurts, or forces a child under the age of 18 to work for them without treating them fairly or paying them enough, this is child labor trafficking. It can be in jobs like cleaning houses or working in farms, as well as begging and selling drugs. It's important to remember that this is wrong and that YOU have the right to get help.

              You may be in a trafficking situation if:

              • You are unsure when and how you are paid
              • You are not allowed to connect with family
              • You are not allowed to go to school
              • You are expected to serve others even when you do not want to
              • Someone takes your important documents like your passport or ID
              • You and others were hurt while working and not allowed to see a doctor
              • You live in the same place where you work
              • Your family in your home country is threatened
              • You are the only one taking care of younger children
              • Someone is promising they will pay off your debt if you work for them
              • You are financially responsible for your family
              • You are being threatened with being turned into immigration or being deported

              If you or someone you know is experiencing this, there is help! Call 911 if you are in immediate danger. The National Human Trafficking Hotline helps, 24 hours a day, 7 days a week by calling 1-888-373-7888 with support in over 200 languages.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Misinformation Tipsheet](https://www.documented.info/:locale/articles/31157926200093):

              Tools and tips for navigating news, social media, and the internet!

              EN WA Banner.png

              Emotional Information

              It can be more effective to develop a sense of what is suspicious or misleading rather than fact checking every YouTube video or TikTok you watch. If you get a sense the information you’re reading is meant to influence you, you should look at the piece a little closer.

              There are a lot of people on the internet who are trying to target you and manipulate how you feel or think about a subject or group of people.

              Ask yourself:

              1. How is the information you see making you feel?
              2. Does the picture, video or article make you feel outraged or fearful?
              3. Does it make small differences between people seem much bigger than they are?
              4. Does the story or video explain a news phenomenon by blaming a small group of people for the event (this is often called a conspiracy)?

              SIFT Method

              Researchers have developed a method to check for accuracy when encountering information that is questionable.

              This can be particularly important when you are looking at information like hiring a lawyer for your visa process or applying for public benefits.

              This method is broken down into 4 steps: Stop, Investigate the source, Find better coverage, and Trace the content back to where it originated.

              SIFT method broken down in 4 steps:

              1. Stop
              2. Investigate the source (who posted this?)
              3. Find better coverage (Search online and look for other news sources)
              4. Trace the content back to where it originated

              Building Better News Sources

              When we’re on platforms like Instagram, TikTok or Facebook, it can be easy for us to become passive consumers of media. Many of these platforms are powered by algorithms, which are sets of rules from a social media platform that decide what you see on your newsfeed. These rules then choose the posts or information it thinks you’ll want to see most. This tends to bring up a lot of polarizing information that can vary in accuracy.

              What could be helpful for you in the long term is to start proactively looking for and evaluating sources you trust. It’s a worthwhile effort to invest a little bit of time upfront to build a list of trusted sources and choose your own media diet rather than let an algorithm choose it for you

              What Makes for a Good News Source?

              It can be hard to know what makes for a good news source by only looking at one article. There are a few principles that thorough news organizations follow. Below are these principles, which can help you identify how trustworthy a news organization can be.

              Balance and thoroughness

              A good news organization will usually use many sources for one article and give various sides of an issue.

              When the organization writes about a person or company they will seek com from them and write about it, even if they declined to comment or did not respond. 

              Sourcing

              News organizations should cite their sources.

              In other words, articles should tell you where their information is from — whether it’s a person, a research study or an institution.

              Transparency

              A responsible news organization will give their audience different ways to hold them accountable.

              For example, you should be able to find a way to identify the authors of your article or find a way to contact the publication. A trustworthy news organization will also update an article if they make a mistake and issue a correction.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [What to Expect After Calling 911 in New York City](https://www.documented.info/:locale/articles/30177303500573):

              Learn your rights, how emergency services work, and what to expect during a 911 call.

              EN WA Banner.png

              If you are an immigrant living in New York City, whether you have legal status or not, it’s important to know that you can call 911 in an emergency. This guide will help you understand what happens after you call, so you feel more prepared and less afraid.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated July 2025.

              911 responders will not ask if you are an immigrant

              New York City is a Sanctuary City. This means that local emergency responders, including police officers, firefighters, and medical personnel, do not ask about your immigration status, and they do not share your information with Immigration and Customs Enforcement (ICE). New York City laws are designed to protect all residents, regardless of their place of birth or immigration status. If you are in danger or need urgent help, you can safely call 911.

              Also Read: What Is a Sanctuary City and What Does That Mean for NYC Under Trump?

              When should you call 911?

              Call 911 only in situations that are urgent and life-threatening. This includes fires, severe injuries or medical problems, crimes in progress such as assault or robbery, car accidents with injuries, or if you or someone else feels physically unsafe.

              If you are unsure whether it’s an emergency, it is still okay to call. The dispatcher will help determine if 911 is the right service or if they should connect you to another city agency, such as 311 (for non-emergency assistance)

              What happens when you dial 911

              When you dial 911, a trained emergency dispatcher will answer your call. They will begin speaking in English, but if you say the name of the language you speak, such as “Spanish,” “Mandarin,” “Cantonese,” or “Haitian Creole”, they will immediately connect you with an interpreter. Interpreters are available 24/7 in over 170 languages and will remain on the call to assist you and the dispatcher in communicating effectively.

              The dispatcher will ask questions to understand what’s happening and where you are. Try to stay calm and respond as clearly as possible. You are not required to provide your name if you’re uncomfortable, although doing so may help emergency responders locate you more quickly. You also do not need to share your immigration status.

              If you’re calling from a cell phone, dispatchers may be able to see your general location using GPS, but not specific details, such as your apartment or floor number. It’s important to clearly state your exact location, including the building number, floor, and apartment. If you don’t know the address, describe nearby landmarks, intersections, or stores.

              Stay on the line until the dispatcher says it’s okay to hang up. This helps ensure that emergency workers have the correct information to locate you and provide the right kind of assistance.

              If you’re unable to speak due to danger or another reason, you can text 911, but only do so if calling isn’t possible. Please note that Text-to-911 is only available in English and Spanish within the five boroughs of New York City.

              Call 911 without a phone in NYC

              If you ever need to call 911 in NYC but don’t have a cell phone, there’s a really helpful option: LinkNYC kiosks. They are the tall, digital stands you see on sidewalks all over the city. Each one has a red 911 button right below the screen. Just press it twice, or hold it down for about 7 seconds, and you’ll be instantly connected to emergency services. You can find these kiosks throughout all five boroughs, often in the spots where old payphones used to be.

              Who will come to help?

              Depending on what kind of emergency you describe, the dispatcher will send the right responders:

              • Police officers (NYPD) respond to crimes, violence, or danger to public safety.
              • Firefighters (FDNY) respond to fires, gas leaks, and building collapses, and sometimes assist with medical calls.
              • Paramedics or EMTs (EMS) come in ambulances for serious medical problems.

              In some cases, more than one team may arrive. For example, if someone is injured in a crime, both police and paramedics may come. They may arrive in uniforms with flashing lights or sirens. Their job is to respond to the emergency, not to investigate your immigration status.

              After the emergency

              Once the emergency is under control, responders might ask follow-up questions. You can answer what you're comfortable with. If you’ve been a victim of a crime or domestic violence, or if you were trafficked, you may be eligible for protections like the U visa or T visa, even if you are undocumented. Speak to an immigration attorney to learn more about those options.

              Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts

              If the 911 call involves violence, danger, or criminal activity, NYPD officers may come to investigate. Police will ask questions to find out what happened. 

              You have the right to remain silent on certain topics and to request an interpreter if needed. The NYPD uses a service called Language Line, which offers over-the-phone interpretation in more than 170 languages. Patrol supervisors are equipped with cell phones programmed with Language Line's number, allowing officers in the field to access interpretation services. 

              If you are a witness or involved in the incident, police may ask for your name and contact information. This does not mean you are being investigated; it helps them complete their report or assist others. If you feel uncomfortable, it’s okay to stay calm and say, “I’d like to speak with a lawyer before answering,” or “Can I have an interpreter?” These are your legal rights.

              You also have the right to not answer questions about your immigration status.

              If someone is taken to the hospital

              If someone is seriously hurt, paramedics may take them to the nearest hospital. You can ask the EMTs or dispatcher where the person is being taken. If you are unsure, you can call 911 again later and explain the situation, and they can help you find out where your loved one is.

              Hospitals in New York City, especially public hospitals, are considered safe zones for all immigrants.

              ICE can enter the waiting rooms of a hospital, but they cannot enter a room where a patient is receiving care without a judicial warrant or the hospital’s approval.

              Hospital staff will not report your immigration status to ICE. They only share patient information if you give them permission to do so or if they are required to share this information by law. You do not need a Social Security number or insurance to get emergency medical treatment.

              Also Read: Can Doctors Share My Personal Information with ICE?

              In moments of fear or danger, your life and safety are the most important things. Do not let fear of deportation or language barriers stop you from getting help. The 911 system in New York City is built to protect everyone, no matter who you are or where you're from.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What to Do If You Can’t Pay Your Medical Bill in NYC](https://www.documented.info/:locale/articles/27845499634717):

              Here’s how all New Yorkers can get help managing medical bills regardless of their immigration status.

               

              What to know if you can’t pay your medical bill in NYC:

              • In NYC, regardless of immigration status, you have the right to access affordable or free health coverage to help pay medical bills.
              • All hospitals in New York State must offer Charity Care (financial assistance) to low-income patients. Ask about it if you can’t pay your bill.
              • Financial counselors and health care navigators are free to help you enroll in insurance or check if you qualify for financial assistance.
              • If you already have hospital debt, you may still be able to negotiate payment plans or request a reduced amount.

              Navigating New York City's healthcare system can be overwhelming. If you have a medical bill that you can't afford, know that there is help available.

              If you’re new to the city, regardless of your country of origin or immigration status, you have the right to access affordable or even free healthcare coverage that will help pay your medical bills.

              Enrolling in a health insurance plan should be one of your first steps you take when settling in NYC. However, if you don’t have insurance yet and need to visit the doctor, it’s important to know that hospitals cannot demand immediate payment when you leave. You have the right to explore health coverage options first. 

              Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured

              What should I do if I have hospital debt I can’t afford?

              All hospitals in New York State are required to offer Charity Care, a financial assistance program that helps low-income patients cover medical costs, no matter their immigration status.

              Keep in mind though, that even with Charity Care, private hospital bills may still be higher than those at public hospitals.

              If you receive a hospital bill you can’t afford, ask about the hospital’s Charity Care program and how to apply. You can do it anytime: once you arrive, after receiving care or when you get the bill. Every hospital’s financial assistance policy is different, so request a copy of the specific policy where you received care. However, there are some basic elements all hospitals must offer, which we explain below.

              What steps should I take to get help with paying my medical bill?

              If you already have health insurance you’re already in a strong position. Health insurance makes it easier and cheaper to see a doctor, meaning that you’re able to seek out preventative care and treat minor issues before they become major ones. If you get sick or injured, your insurance may cover significant medical costs, protecting you from having to pay large bills.

              If you don’t have health insurance yet: Ask to speak with a financial counselor at NYC Health + Hospitals. They can help you enroll in a free or low-cost health insurance plan, if you qualify.

              You can also contact a Health Care Navigator — trained professionals who can walk you through your options and help with enrollment. Their assistance is free and confidential, and you should never be asked to pay for information or for help signing up for insurance.

              For more help, visit: nystateofhealth.ny.gov or call: 1-855-355-5777. 

              If you don’t qualify for a specific health insurance, can’t afford a plan, or don’t have money to pay for care, you may still be eligible for financial assistance.

              Who qualifies for financial assistance with medical bills?

              You may be eligible for help with medical bills if:

              • Your household income is below 400% of the Federal Poverty Level (In 2025, that’s $62,600 for one person or $128,600 for a family of four)
              • You live in the New York State and one or more of the following applies to you:
                • You don’t have health insurance
                • You do have insurance, but out-of-pocket medical costs exceed 10% of your household’s pre-tax income
                • Your insurance ran out before your treatment was complete

              If you qualify for hospital financial assistance:

              • The hospital will apply a sliding scale discount based on your income
              • The hospital must also offer affordable payment plans, with monthly payments capped at 5% of your household income

              Remember: Your immigration status is not a factor in this process and hospitals cannot ask about it when you apply.

              Can I negotiate my medical debt?

              If you’ve confirmed that you’re responsible for a medical bill, you may still be able to negotiate the amount you owe. Many non-hospital providers offer financial assistance or are open to setting up payment plans. Download a step-by-step guide to negotiating medical debt here

              Community Health Advocates (CHA) is an organization with the mission to help New Yorkers navigate the complex healthcare system. Here are a few of their tips and reminders: 

              • Medical debt cannot be reported on your credit report in New York State
              • If you’re being sued for a medical bill, use this guide to defend yourself
              • Since November 2022, if a court rules against you in a medical debt lawsuit, your wages cannot be garnished and the court cannot place a lien on your home.

              Need help with medical bills?

              Contact Community Health Advocates at 1-888-614-5400 or find a local advocate here.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Cover Emergency Medical Care in NYC if You're Uninsured](https://www.documented.info/:locale/articles/26301489963037):

              The Emergency Medicaid program helps low-income, undocumented, and temporary immigrant New Yorkers cover the cost of emergency medical care.

              EN WA Banner.png

              What happens if someone in your family needs urgent medical care but doesn’t have insurance?

              In New York State, the answer is simple: all hospitals are legally required to treat you in an emergency, regardless of whether you have insurance or what your immigration status is.

              “There’s no wrong door in terms of where people can get emergency care,” explained Max Hadler, Director of Policy and Immigrant Initiatives at NYC Department of Health & Mental Hygiene.

              If you don’t have insurance, you should still go to the emergency room if you need care. Hospitals — public or private — are not allowed to ask you to pay before treating you. They also can’t demand immediate payment once you’ve received care.

              Also Read: Free and Affordable Healthcare for Asylum Seekers and Undocumented Migrants

              In fact, New York hospitals must offer charity care and financial assistance to low-income patients, regardless of their immigration status. So if you're avoiding the ER out of fear you can't pay, know that help is available.

              What is Emergency Medicaid?

              You may qualify for a state program called Emergency Medicaid. This program helps low-income, undocumented, and temporary immigrant New Yorkers cover the cost of emergency medical care.

              Keep in mind that this coverage is only for true emergencies — situations where your health is at serious risk without immediate treatment. It doesn’t cover chronic conditions, preventive care, or regular check-ups. For those needs, you’ll need to apply for a different type of health insurance. You can check your options here and if you’re an asylum seeker, here

              Also Read: Health Care Access for Immigrants in New York

              Who can apply for Emergency Medicaid?

              You don’t need to be a citizen or have legal immigration status to qualify for Emergency Medicaid. The main requirement is your income. According to Hadler, if you earn around $1,800 per month or less as a single adult, you likely qualify. Here is an online tool to look up what your options are for benefits in New York — including Emergency Medicaid — and determine if you qualify based on your income and family size.

              What does Emergency Medicaid cover?

              Emergency Medicaid is free. It fully covers the cost of emergency care, including:

              • Heart attacks and strokes
              • Severe pain or injuries
              • Emergency labor and delivery
              • Kidney dialysis
              • Some cancer medications

              When and how to enroll in Emergency Medicaid

              You don’t have to be enrolled before your emergency to get help. Hospitals, community clinics, and the health department can help you enroll after you or a family member was treated, and the program can cover care received up to 90 days before you apply.

              Still, if you can enroll ahead of time, it’s better. That way, you’ll know you’re covered before anything happens.

              Here’s how to apply:

              • If you’re under 65: Visit nystateofhealth.ny.gov or call 1-855-355-5777.
              • If you’re 65 or older or have a disability: Call 347-396-4705 for help with your application.
              • In an emergency: You can apply at the hospital during or after your visit — just make sure it’s within three months of the date you received care.
              • Not sure if you qualify? Call 311 to speak with someone who can guide you.

              There’s also free, in-language health insurance enrollment support available to New Yorkers.

              Will health care affect your immigration status?

              No. Applying for Emergency Medicaid or full Medicaid will not impact your immigration status. It’s not considered a public charge, and your information will not be shared with immigration authorities like ICE or USCIS. 

              What about children?

              Hadler shared one more important message for immigrant families: “All children in New York State are eligible for health insurance — no matter their immigration status. Their coverage may come with different costs based on family income, but no child should go without access to care, whether it’s an emergency or not.” Learn more here about Child Health Plus, which provides free or low-cost health insurance to children under the age of 19 regardless of their immigration status.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Your Guide to Gender-Affirming Care as an LGBTQ+ Immigrant in NYC](https://www.documented.info/:locale/articles/30182166028701):

              Everything you need to know to find care, protect your rights, and connect with your community.

              EN WA Banner.png

              Whether you are seeking hormone replacement therapy, mental health assistance, or social support on changing your name or pronouns, NYC offers a wide range of options that are available to you regardless of your immigration status. 

              In New York, you’re protected by state and city laws against discrimination based on gender identity and immigration status. Health care providers, for instance, cannot deny you care because you’re transgender, nonbinary, or an immigrant. If you face discrimination, you can file a complaint with the NYC Commission on Human Rights or call 311 to report it.

              Gender-affirming care includes medical care, mental health, and social services that support transgender, nonbinary, and gender-diverse people in living as their authentic selves. And yes, you have a right to receive this kind of care in the city. 

              New York's Medicaid policy explicitly covers transgender-related health care. While Medicaid is not available to undocumented immigrants, there are many local clinics that can still help.

              Always be honest about your financial situation; clinics can be flexible with costs and want to help. Also, remember you don’t have to navigate this alone: consider joining immigrant and LGBTQ+ support groups for guidance and community.

              Also Read: LGBT in NYC: Where to Get Healthcare, Name Change Services and More

              Start with clinics that specialize in transgender care

              Enrolling in a health insurance plan should be one of your first steps you take when settling in NYC. The Lesbian, Gay, Bisexual & Transgender Community Center, an organization that meets the needs of New York’s LGBTQ+ community, has its own Insurance Navigator who can help you one-on-one to find affordable insurance plans that meet your personal health needs. 

              Once you have picked an insurance option, seek trusted clinics and health centers. 

              In this map, NYC Health shows every LGBTQ+ affirming provider for members seeking counseling, gender-affirming care, primary care, and additional services. Here are some more to help you get started on your health journey. 

              Callen-Lorde Community Health Center

              This is one of the leading providers of LGBTQ+ health services, which offers hormone therapy, primary care, mental health support, and more. They have sliding-scale fees based on income and have locations in Chelsea, the Bronx, and Brooklyn. Check their website here

              Planned Parenthood of Greater New York

              This nonprofit clinic provides care to everyone, regardless of age, sexual orientation, gender identity or expression, immigration status, or ability to pay. Their services vary by location, so they have this map where you type your ZIP code and find your nearest health center. Learn more here

              Community Health Network

              Clinics in NYC offer primary care and transgender health services, regardless of patient’s immigration status. Click here to access their services

              Where do I get mental health help?

              The Lesbian, Gay, Bisexual & Transgender Community Center (The Center)

              Social support groups are an important part of all the services that this Center provides. They focus also on health programs that address substance use treatment, counseling, recovery groups, HIV/AIDS testing, and education. The organization also hosts various events that celebrate the history of the communities in the city, so it’s a great place to start building your support network. The Center also offers peer-led support and legal clinics.

              NYC Mental Health Hotlines for LGBT

              You can find a 24/7 phone service to seek help and appointments. These are some of them: 

              Brooklyn Community Pride Center

              This organization offers a variety of ongoing programs, events, and initiatives focused on enhancing the social, physical, and emotional well-being of LGBTQ+ Brooklynites. They provide confidential, culturally competent individual therapy prioritizing those who qualify for Medicaid and Essentials Plans. To learn more about eligibility, please use the online inquiry form. 

              You can also find attached here a list of free mental health apps.

              Know your rights: Where to get name changes, legal help and more

              Transgender Legal Defense and Education Fund

              Focusing on the transgender community, this organization supports individuals with name and gender marker changes, as well as workplace discrimination issues. It brings cases and files amicus briefs (friend-of-the-court briefs) in state and federal courts nationwide to defend the rights of transgender and nonbinary people.

              Additionally, the organization educates affected individuals about their legal rights, advocates for equal access to healthcare, expands enforcement of existing legal protections and works to drive changes in insurance company policies.

              The Sylvia Rivera Law Project

              This legal aid group is dedicated to serving transgender people of color. They offer direct representation for those seeking immigration relief, name changes, and other gender-affirming actions. Additionally, they advocate for incarcerated individuals who need trans-competent legal support.

              Where to get shelter

              New York City offers a range of shelters that cater to LGBTQ+ clients with services for immigrants and other vulnerable individuals. These organizations listed here provide everything from emergency shelter and supportive housing to counseling, case management, mental health support, and help navigating immigration and name changes. They’re all crucial resources for LGBTQ+ individuals in need, especially those facing housing instability and other barriers as immigrants.

              Finally, for additional needs like legal help, community building, financial assistance, English language learning, or advocacy, The Center has compiled this comprehensive list of immigration services available in NYC.

              Also Read: List of Shelters for the LGBTQ+ Community in NYC

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free and Affordable Healthcare for Asylum Seekers and Undocumented Migrants](https://www.documented.info/:locale/articles/22443053204637):

              How can immigrants access healthcare in New York City? Here's everything you need to know.

              EN WA Banner.png

              Health insurance plays a crucial role in helping immigrants, including those without an immigration status, access healthcare in New York City, as it helps cover the costs for preventive care, prescriptions, doctor’s visits and other medical services.

              Documented spoke with health specialists to learn about the health insurance options available to immigrants in NYC, and how to apply.

              In short:

              • Asylum seekers can apply for health insurance if they have filed their asylum case.
              • Emergency Medicaid is available for undocumented immigrants, 19 and older. This program covers emergency scenarios such as severe cases or life-or-death situations, particularly through the Emergency Room.
              • Undocumented migrants ineligible for healthcare programs can apply for NYC Care, which offers medical services to NYC residents based on income.

              What types of health insurance coverage are available to immigrants in NYC?

              Vivian Feng, Health Insurance Specialist within the Social Worker Department at Charles B. Wang Community Health Center and Luis Estevez, Linkage to Insurance Benefits Coordinator at Alliance for Positive Change, said that immigrants lacking access to employer-provided health insurance might be eligible for specific programs based on household size, income, immigration status, and age. 

              These programs include:

              • Medicaid: Offers health insurance to low-income adults and children. Can also provide retroactive coverage for unpaid medical bills within 90 days of eligibility request. New York residents of more than five years can enroll in Medicaid
              • Essential Plan: For low-income adults who don’t meet Medicaid criteria, the Essential Plan delivers free or low cost insurance. Immigrants can qualify shortly after relocating to New York with a valid visa or deferred action status. In August 2024, DACA recipients became eligible for the essential plan.
              • Child Health Plus: This plan provides free or low-cost health insurance for children under 19 without Medicaid or alternative coverage.
              • Qualified Health Plan: Certified by the Health Insurance Marketplace and available directly from insurance companies, this option permits most immigrants to purchase private plans on the NY State of Health Marketplace, often with financial assistance. Any individual can buy private health insurance.

              Each plan can be accessed via nystateofhealth.ny.gov 

              Feng highlighted that individuals aged over 65, who aren’t a parent or caretaker of minor children, as well as people who are covered by Medicare, and people who are disabled, should pursue coverage application through New York City’s Human Resources Administration (HRA) or calling 347-396-4705 for enrollment assistance. 

              Is it possible for undocumented immigrants to purchase health insurance through the New York State of Health marketplace?

              Undocumented immigrants are ineligible to buy Marketplace health coverage. However, there are still options for health services:

              • Undocumented immigrants aged 19 or older qualify for Emergency Medicaid, which is based on income rather than immigration status. This program covers emergency scenarios such as severe cases or life-or-death situations, particularly through the ER
              • Pregnant women: they can access full Medicaid coverage
              • Undocumented migrants under 19 are eligible for Child Health Plus coverage

              Feng added that undocumented immigrants facing financial constraints, and ineligible for healthcare, can seek medical services through NYC Care. NYC Care is a health program introduced by the city of New York and provides low-cost or free medical services to individuals who do not qualify for or cannot afford health insurance, including undocumented individuals. 

              All NYC Care services are provided through NYC Health + Hospitals. Call its hotline at 646-NYC-CARE or visit its website for more information.

              What are the requirements to apply for these health insurances?

              Individuals can apply independently through the New York State of Health Marketplace’s website or seek assistance from in-person advisors (navigators, certified application counselors, certified Marketplace facilitated enrollers). You can visit this navigator directory page to find a navigator that speaks your language in your area by entering your ZIP code and preferred language.

              Household Information:

              • Social Security numbers (SSN). Feng noted that if applicants do not have a SSN, they need to undergo a proof of identity process with a navigator.
              • Date of birth
              • Current employment and income details include pay stubs, tax statements, or W-2 forms. Feng recommended preparing pay stubs from the past year.
              • Insurance cards for household members with existing health insurance
              • A list of insurance plans accepted by your regular healthcare provider, if applicable
              • Proof of address, which could include a utility bill or lease, etc.
              • Contact information: phone number, email address

              Failure to prove identity could hinder the process to get health insurance through the Marketplace, Feng said.

              Immigration Documents:

              • Permanent Resident Card (Green Card/I-551)
              • Employment Authorization Card (I-766)
              • Naturalization Certificate
              • Arrival/Departure Record (I-94 or I-94A)
              • ORR Verification of Release Form (ORR UAC/R-1)
              • Passport
              • US Visa with 1-94 Stamp
              • I-797 USCIS Notice of Action
              • I-549 USCIS Acknowledgment of Receipt (those seeking asylum)

              Estevez noted that undocumented immigrants often require proof of identification like IDNYC, foreign passport, or a state driver’s license. 

              For individuals who do not have a proof of ID, they can seek assistance filing form DOH-5090 (Attestation of Identity Form) from the Marketplace, which can help complete the process without identification.

              Also Read: Free Services in NYC for Childcare, Mental Health, Housing and More

              What if I am an asylum seeker? 

              According to Diana Kohout, a healthcare specialist with Salvation Insurance, asylum seekers are eligible for the Essential Plan, New York State Medicaid, Child Health Plus, and Private/Qualified Health Plans. 

              Kohout said asylum seekers can apply for these programs as soon as they mail their asylum application. She explained that their asylum application does not need to be approved to apply for healthcare. 

              Which documents do asylum seekers need to apply for healthcare? 

              Applicants are required to provide a copy of their identification, which may consist of an unexpired foreign passport or a New York State ID

              Kohout added that proof of lawfully present status is necessary. This can be furnished through submission of their completed asylum application (Form I-589) along with the postal receipt, or a Notice of Action (Form I-797) which confirms the receipt and filing of their application.

              She added that while proof of address is not mandatory, the insurance card must be deliverable to an address where mail can be received. “This may include your home, a shelter, a friend’s address, or a designated post office using general delivery services.”

              What resources are available for immigrants who need help navigating the health insurance system in NYC?

              People can also search for navigators based on specific languages and ZIP codes on the New York State of Health Marketplace’s website

              Also read: Health Care Access for Immigrants in New York

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free Healthcare and Support for Immigrants Living with HIV/AIDS in New York](https://www.documented.info/:locale/articles/22442990763677):

              In New York, care for HIV and AIDS is free or low-cost for anyone, regardless of immigration status.

              EN WA Banner.png

              Individuals aged 12 and older can walk into NYC sexual health clinics for free HIV testing. Only two clinics, Fort Greene Express at 295 Flatbush Extension in Brooklyn and Chelsea Express at 303 Ninth Avenue in Manhattan, offer appointment scheduling. You can schedule an appointment in one of these two locations. Parental consent is not necessary for tests and assistance. 

              The NYC Health Department charges a fee for sexual health services for adults (age 19 and over). They can use their insurance plan to pay for the visit. Those without health insurance or who don’t want to use it will be asked to pay a sliding-scale fee based on their family size and yearly income. They will not be asked for proof of family size or yearly income.

              But, without insurance and money, you will still get services. Payments are not collected at the clinics. Get more information about the billing fees

              What kind of AIDS and HIV-related services do New York City sexual health clinics provide? 

              • HIV post-exposure prophylaxis (PEP)
              • Initiation of HIV treatment for individuals newly diagnosed with HIV.
              • Medical evaluations for individuals who suspect they have HIV-related symptoms or have been exposed to HIV.
              • Medical evaluation for people who might have or have been exposed to HIV
              • HIV testing for individuals aged 12 and above, even without symptoms.
              • HIV pre-exposure prophylaxis (PrEP) initiation and counseling (available by appointment only through the NYC Sexual Health Clinics hotline at 347-396-7959)

              NYC Sexual Health Clinics in New York

              Morissania Sexual Health Clinic 

              Address: 1309 Fulton Avenue, Bronx

              Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

              Jamaica Sexual Health Clinic

              Address: 90-37 Parsons Boulevard, Queens

              Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

              Corona Sexual Health Clinic

              Address: 34-33 Junction Boulevard, Queens

              Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

              Fort Green Sexual Health Clinic

              Address: 295 Flatbush Avenue Extension, Second Floor, Brooklyn

              Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

              Fort Green Express Clinic

              Address: 295 Flatbush Avenue Extension, First Floor, Brooklyn

              Monday through Friday, 8:30 a.m. to noon, and 1 p.m. to 3:30 p.m.

              Chelsea Sexual Health Clinic

              Address: 303 9th Avenue, Manhattan

              Monday to Friday, 8:30 a.m. to 3:30 p.m. 

              Chelsea Express Sexual Health Clinic

              Address: 303 9th Avenue, Manhattan

              Monday through Friday, 8:30 a.m. to 3:30 p.m.

              These clinics are closed on the last Thursday of every month. They are open at 10 a.m. on the third Tuesday of every month. Once capacity is reached, they may close early on other days.

              Click here to visit NYC Health Map and find the provider nearest to you. You can also text “CARE” to 877-877 to find a provider close to your location. 

              Contact New York State HIV/AIDS Information Hotline: 800-541-2437

              Free self-test kits

              To request free HIV self-test kits, contact an agency participating in the Community Home Test Giveaway program. You can find them on the NYC Health Map. Click on sexual health services, HIV testing, and free self-test, and click yes. 

              Housing programs for people living with HIV and AIDS in New York 

              The NYC Health Department runs housing programs for low-income people living with HIV and AIDS in New York and their families. The Housing Opportunities for Persons with AIDS (HOPWA) provides permanent housing and supportive services through congregate or scattered-site apartments. HOPWA also offers long-term rental and placement assistance to help individuals maintain stable housing and improve their quality of life. Find a HOPWA near you

              The Ryan White Part A Housing Program offers short-term and transitional housing opportunities, rental assistance, and placement assistance for eligible people with HIV and AIDS to maintain access to medical care and treatment. The program provides short-term supportive housing through congregate facilities or scattered-site apartments, time-limited rental assistance, and permanent housing placement through counseling, referral services, and additional support.

              Organizations with free assistance for people living with HIV and AIDS

              Manhattan

              The Institute for Family Health 

              Address: 230 West 17th Street (between 7th & 8th Avenues), New York, NY 10011

              Phone: (212) 206-5200

              Family Health Center of Harlem

              Address: 1824 Madison Avenue, New York, NY 10035

              Phone: (212) 423-4500

              Bronx

              Urban Horizons Family Health Center

              Address: 50 E 168th St, Bronx, NY 10452

              Phone: (718) 293-3900

              Hudson Valley

              Kingston Family Health Center

              Address: 1 Family Practice Dr, Kingston, NY 12401

              Phone: (845) 338-6400

              Ellenville Family Health Center

              Address: 6 Healthy Way, Ellenville, NY 12428

              Phone: (845) 647-4500

              Catholic Charities Services

              People living with HIV and AIDS in New York can benefit from transportation services to medical care services, peer support groups, job coaching, basic internet and computer skills, housing, and stabilization services. 

              Address: 87 North Clinton Avenue, Rochester, NY 14604

              Phone: (585) 546-7220

              Address: 1099 Jay Street Building J, Rochester, NY 14611

              Phone: (585) 339-9800

              Email: ccfcs@fcscharities.org

              Caribbean Equality Project

              Members of the Caribbean LGBTQ+ community living with HIV/AIDS in New York will find free assistance and services at the Caribbean Equality Project. These services include free testing, sex education, condoms, and PrEP and PEP referrals. 

              Email: info@CaribbeanEqualityProject.org

              Phone: (347) 709-3179

              Brooklyn

              CAMBA

              A nonprofit organization that provides multiple services to help people enhance their quality of life. Camba has prevention services for people with HIV/AIDS and populations at risk of HIV transmission.

              Address: 1720 Church Avenue, Brooklyn, NY 11226

              Phone: (718) 287-2600

              Email: info@CAMBA.org

              Haitian immigrants with HIV/AIDS will find Haitian Creole services and assistance at these organizations

              Caribbean Women’s Health Association

              CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them. 

              Address: 3512 Church Ave, Brooklyn, NY 11203

              Phone: (929) 399-8070

              Diaspora Community Services

              Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS: 

              Address: 921B East New York Avenue, Brooklyn, NY 1120

              Phone: (718) 399-0200

              Email: info@diasporacs.org

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How Immigrants and People Traveling to New York Can Access Abortion](https://www.documented.info/:locale/articles/22130053523485):

              New York will continue to make abortion accessible to everyone — including undocumented immigrants and visitors from out-of-state.

              EN WA Banner.png

              Abortion services are accessible to everyone in New York, including undocumented immigrants and visitors from out-of-state.

              As the Supreme Court voted on June 24, 2022 to effectively overturn its Roe V. Wade decision, the legality of abortion is now under individual state’s decisions. Abortion is legal in New York, and statements from officials affirm that the state will continue to make abortions accessible to everyone — including undocumented immigrants and visitors from out of state.

              Under New York law, healthcare practitioners may provide abortion care up to the second trimester (13 to end of week 27) and after that timeframe for cases where a patient’s health is at risk or if the pregnancy will not survive.

              Coverage for All New Yorkers, Regardless of Immigration Status

              Abortion services are covered under NYC Health + Hospital locations' NYC Care program, a healthcare access initiative for low-income residents who are excluded from Medicaid. It provides undocumented immigrants with low-cost to no-cost healthcare services — including abortions — at various hospital locations citywide.

              People who are eligible can gain healthcare access as soon as they have a proof of address. NYC Care states it can still help if an applicant doesn’t have the proper documents. 

              New York residents who qualify for Medicaid can have the full cost of their abortion covered. Many abortion clinics can enroll clients in Medicaid on the same day that they make their appointment. Individuals must meet the following requirements to receive Medicaid in NYS:

              • Live in New York State
              • Annual income is less than or equal to 138% Federal Poverty Level (for pregnant people, the income limit is 223% FPL)

              Since 2017, New York law has required that New York-based insurance providers including private insurance, Medicaid and plans on the marketplace cover the full cost of abortion without co-pays.

              Hospitals will never share personal information with immigration enforcement officials.

              Abortion Access for People Who Live Outside of New York

              Visitors who don’t have New York-based health insurance have options.

              New York-based organization Brigid Alliance provides logistics help, including travel, food, lodging, and child care for people seeking abortions in New York, New Mexico, Colorado and Washington DC.

              New York residents and people who are traveling to New York to receive an abortion can apply for financial help through the New York Abortion Access Fund

              Resources

              Charley App: A secure Chatbot that helps people seeking an abortion find out information about clinics, cost, travel and more.

              NYC Health + Hospitals: List of hospital locations that offer abortions, call 1-844-NYC-4NYC for information about appointments and financial support

              NYC Care: Information about how to enroll in local healthcare coverage as an undocumented immigrant, call 646-NYC-CARE

              New York City Department of Health and Mental Hygiene: Information about how to get an abortion in NYC

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [NYC Tenants' Guide to Eviction Notices and Illegal Lockouts](https://www.documented.info/:locale/articles/33284371071005):

              Learn what to do if you receive an eviction notice in NYC. This guide covers your rights, steps to stop eviction, and legal resources available.

              EN WA Banner.png

              At risk of eviction or facing harassment from your landlord? This guide provides a step-by-step overview of what tenants should do if they receive an eviction notice, experience illegal lockouts, or live in unsafe conditions in New York City.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated January 2026.

              What does an eviction notice mean?

              If you get a notice that your landlord is taking you to NYC Housing Court, it’s among the first steps your landlord takes to try to remove you. You do not have to move out right away.

              There are different types of eviction notices and forms.

              • Notice of Petition + Petition: The Notice of Petition is the legal document that informs you that your landlord is taking you to Housing Court. A petition outlines the reasons why the landlord is taking you to Housing Court to start an eviction. This will have all of the information about the amount of rent missing and your lease agreement terms.
              • Warrant of Eviction: This is the judge’s ruling that authorizes a City Marshal or the NYC Sheriff’s Office to remove you from your home. The warrant is only issued by the Housing Court.
              • Notice of Eviction: This will include the earliest date that the marshal or sheriff will come to your apartment to evict you.
              • Non-Payment Eviction: Your landlord is taking you to Housing Court because they say you owe rent.
              • Holdover Eviction: Your landlord is trying to evict you for reasons other than unpaid rent. This could be because your lease ended or they say you broke a rule.

              Your landlord will post a notice before filing an actual lawsuit that explains what the problem is. So, if you have received a Notice of Petition, you should focus on fixing the problem while you still have time.

              For example, if it’s a non-payment notice, it could say how much rent you owe and give you at least 14 days to pay before the landlord can take you to court. If you fix the issue in time, you may be able to stop the eviction. Always attend your court appearances and bring documentation.

              If you received a Notice of Eviction, then the judge has already decided that you have to leave your home. You can check if your eviction has been scheduled by calling the City Marshal’s office. The phone number is usually listed on the notice.

              Know your rights with your landlord

              Your landlord cannot force you out without going through the court. It is illegal for a landlord to:

              • Change your locks
              • Shut off your heat, water, or electricity
              • Remove your belongings from your home
              • Threaten, harass, or pressure you to leave

              Only a court can order an eviction, and only a marshal or sheriff can carry it out. Not landlords. 

              Steps to stop an eviction

              You do not have to move out if a judge has not yet ordered you to leave.

              If you get an eviction notice or court papers delivered by mail or handed to you by a person other than the landlord, do not ignore them:

              • Go to court to answer by the deadline listed on the Notice of Petition.
              • File a request called an Order to Show Cause to stop the eviction. You can explain in the request why you should not be removed. Be aware though, that having a judge sign a Order to Show Cause will not always stop an eviction.
              • Remember to bring a photo ID and a copy of the notice.

              If the judge signs your request for an Order to Show Cause, you must then deliver copies of the papers to the parties, including your landlord or their lawyers, and to the marshals. Then, you must go back to court on your hearing date and bring proof that you delivered the papers correctly.

              If you don’t go to a hearing on time, you will automatically lose the case. Once the landlord has obtained a judgment from the court, they can ask the judge for permission to collect the money you owe. With the judge’s permission, the landlord can even take money from your paycheck or bank account.

              Bring all your documents to court: the notice, rent receipts, or anything that shows you’ve paid rent or followed the rules. If you can pay what’s owed (or show proof you can), it may help you defend the case. Bring proof of payments and be ready to discuss a payment plan.

              Getting help with Housing Court

              You can contact free legal aid services or a private lawyer to help you understand your rights.

              If you’ve already been evicted and think it was done unfairly:

              • If you believe you were wrongfully evicted by a marshal based on a court order or judgment, you can ask the court to let you move back in. This is called a request to be restored to possession. You should go to the Housing Court as soon as possible to make this request.
              • If your landlord locked you out without a court case or eviction warrant, that is an illegal lockout. You can also ask the court to let you back in, but in that case, you must start a new case against your landlord.

              Legal resources you can consider

              New York City Tenant Resource Portal
              This is a helpful online tool created by the Mayor’s Office. It asks you a few simple questions and then shows you what help is available, including legal aid, city programs, and community organizations. Learn more here.

              311 Tenant Helpline
              Call 311 and ask for the Tenant Helpline to speak with a trained city specialist. They can help you understand your rights and connect you with housing support in your language. Learn more here.

              Right to Counsel
              If you're facing eviction in Housing Court or NYCHA, you may qualify for free legal representation, no matter your immigration status. Call 311 and ask for Right to Counsel to be connected. Learn more here.

              Eviction Free NYC 
              This group fights for stronger renter protections and connects low-income tenants with free eviction lawyers and is maintained by the Right to Counsel NYC Coalition. Learn more here.

              Law Help NY
              A website that helps you learn about your legal rights and how the court works. You can also find court forms and look up free or low-cost legal services:

              • Legal rights and options on many topics such as family, housing, and consumer law
              • Self-help information, including court forms and how the court system works
              • Free or low-cost legal services, if your work does not pay you enough to afford a lawyer

              One Shot Deal
              If you're behind on rent or bills because of job loss or an emergency, you may qualify for one-time financial assistance from the city. Learn more here.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [No Hot Water or Heat in Your Apartment? That’s Illegal in NYC](https://www.documented.info/:locale/articles/32399454558877):

              Living in NYC and struggling with no heat or hot water? That’s not just inconvenient — it’s illegal. Learn your rights as a tenant and find out how to take action against landlords who fail to provide these essential services.

              EN WA Banner.png

              If you’re experiencing issues with heat or hot water in New York City, it’s important to know your rights and the steps to address the issue effectively. Landlords in NYC are required by law to provide tenants with adequate heat and hot water. Here’s how you can make a complaint.

              Understand the heating and hot water laws in NYC

              During the heat season, which runs from October 1 through May 31, the requirements for heating are as follows:

              • Daytime between 6 a.m. and 10 p.m., the indoor temperature must be at least 68°F when the outdoor temperature falls below 55°F.
              • Nighttime between 10:00 p.m. and 6:00 a.m., the indoor temperature must be at least 62°F regardless of the outdoor temperature.
              • Hot water must be available year-round 24/7 at a minimum temperature of 120°F.

              Notify your landlord about no heat or hot water

              Before filing a complaint with the city, contact your landlord or building manager to report the issue. Keep records of your communication, such as texts, calls or call logs. Give them a reasonable amount of time to address the problem.

              Gather evidence

              If the issue persists, document the conditions. Use a thermometer to measure the indoor temperature. Take photos or videos showing the date and time of the readings. Continue to record attempts to resolve the issue with your landlord.

              File a complaint with NYC 311

              If your landlord does not resolve the problem, you can file a complaint with NYC 311. This is the city’s non-emergency service for reporting housing violations, including heat and hot water issues.

              Ways to file a Complaint:

              • Call 311: Dial “311” from your phone and explain your issue. 
              • Online: Visit the NYC 311 website and fill out the heat or hot water complaint form.
              • Mobile App: Download the NYC 311 app and submit a complaint directly through your smartphone.

              When filing a complaint, be prepared to provide the following details:

              • Your name and contact information
              • The exact address of your building
              • A description of the issue, including dates and times when the problem occurred
              • Any steps you’ve already taken to resolve the issue with your landlord

              Monitor your complaint about lack of hot water or heat

              Once you file a complaint, the NYC Department of Housing Preservation and Development (HPD) will investigate the matter. HPD will notify your building’s managing agent about the complaint and warn that a violation may be issued if the problem is not addressed promptly. They may also follow up with you to confirm whether the issue has been resolved.

              If you confirm that the problem has been resolved, HPD will close the complaint. In some cases, an inspector may visit your building to verify the issue. If violations are identified, HPD can issue fines or take further action against the landlord.

              After filing your complaint, you will receive a Service Request number. You can use this number to track the status of your complaint by calling 311 or visiting the NYC 311 portal online.

              If the issue remains unresolved or no action is taken, you can escalate the matter by seeking legal assistance or filing a case in Housing Court.

              Escalate if necessary

              If the problem remains unresolved after HPD intervention, contact the NYC Tenant Protection Hotline at 311 for advice. The Tenant Helpline is a free resource available to all New Yorkers, regardless of immigration status. Housing specialists provide personalized assistance in multiple languages.

              To access this service, call 311 and request the Tenant Helpline, or submit a request through the Mayor’s Public Engagement Unit (PEU) website. A Tenant Support Specialist from PEU’s Tenant Support Unit will follow up with you. PEU’s Tenant Support Unit assists New Yorkers facing landlord harassment, the risk of displacement, or home repair needs.

              File a case in Housing Court for enforcement of your rights

              If your landlord fails to provide essential services, you can file a case in Housing Court to hold them accountable. You may be eligible for rent reductions or other damages.

              For issues such as lack of heat, hot water, or other essential services, as well as emergency conditions or needed repairs, you can initiate a legal action known as an HP (Housing Part) proceeding. This process compels the landlord to address the issues, make necessary repairs, and correct building violations.

              Seek support from your local community

              Community boards are local representative organizations that serve neighborhoods across the city. There are 59 community boards, each made up of up to 50 volunteer members. The Borough Presidents appoint board members from a pool of active and engaged community members. Find your community board here.

              Community boards can accept complaints from tenants and serve as advocates for their neighborhoods. While they do not have the authority to direct any City agency or official to take specific actions, they are often effective in addressing and resolving the issues they handle. 

              Reach out to a Tenant Advocacy Group or legal aid organizations that can provide free or low-cost assistance, such as:

              Met Council on Housing: The Metropolitan Council on Housing is a tenants’ rights membership organization in New York City that operates under the motto “housing for people, not profit.” They provide a range of tenant-assistance services, including a tenants’ rights hotline and a walk-in clinic. These services are free and available to all NYC tenants, serving thousands annually.

              Legal Aid Society: The Legal Aid Society offers free legal representation to low-income New Yorkers on a variety of issues, including housing, immigration, and criminal trials. Their services are aimed at protecting the rights of underserved communities.

              Asian American Bar Association of New York (AABANY): AABANY’s Pro Bono & Community Service Committee (PBCS) organizes free legal clinics that are open to all members of the community. These clinics are held in Manhattan, Queens, and Brooklyn. Check their pro bono service calendar for upcoming dates and locations of the clinics.

              Asian Americans for Equality (AAFE): AAFE is committed to advancing racial, social, and economic justice for Asian Americans and other marginalized groups. They believe that housing is a human right and offer multilingual counseling services in English, Chinese, and Spanish to help community members secure safe, affordable housing.

              Additional tips

              • Document everything: Keep detailed records of the issue, communications, and any expenses incurred such as portable heaters or hotel stays.
              • Join with other tenants: If others in your building are facing similar issues, you can file a group complaint or work together to take action.

              By following these steps, you can address and resolve heat and hot water issues effectively while protecting your rights as a tenant in New York City.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [How to Determine if Your NYC Home Is Rent Stabilized: A Complete Step-By-Step Guide](https://www.documented.info/:locale/articles/30519033232157):

              Almost half of all NYC rental apartments have rent protections that limit annual increases and guarantee lease renewals. Here's exactly how to find out if your apartment qualifies for these tenant rights.

              EN WA Banner.png

              In New York City, almost half of all rental apartments are rent stabilized, which grant tenants legal protections in how much rent can go up each year and how long they can rent the apartment. 

              Basically, the landlord of a rent stabilized apartment is legally prohibited from hiking up the rent or pushing tenants out. Rent stabilized leases can provide peace of mind for many New York City renters. 

              This guide will walk you through how to figure out if your apartment qualifies for these protections.

              How to know if your apartment is rent stabilized

              Check your lease: If your apartment is rent stabilized, your landlord is supposed to attach to your lease the rent stabilization lease rider. The document informs you of your rights and responsibilities as a rent stabilized tenant. 

              If you are touring the apartment and haven’t yet signed a lease, don’t forget to ask upfront if it is rent stabilized.

              With a rent stabilized apartment, the rent amount might not be a round number (for example, rent might be $2,176.43 instead of $2,100). This happens because at a stabilized apartment, the rent goes up by a percentage every year or every two years, the NYC Mayor’s Public Engagement Unit explains.

              You can check out Am I Rent Stabilized, a website that maps properties that are likely to be rent stabilized properties. Most of the time, these buildings have six or more units and were built before 1974. But for a confirmed answer, you must contact Housing and Community Renewal Office of Rent Administration.

              Request your official rent history: To be 100% sure if your current apartment is rent stabilized, request the rental history of the apartment. You can do that for free using this link

              When filling the form, under "reason" select "apartment rent history" or "am I rent stabilized?” Both will get you the same result. 

              Include your first and last name, email address (if you don't have an email address, write n/a), and select the building address, including the unit or apartment number and ZIP code. 

              Another option is to email rentinfo@nyshcr.org. When requesting a rent history, provide the full address, including the apartment number. Here is a sample of the email you can send: 

              “Dear Homes and Community Renewal Office of Rent Administration,

              I am requesting the rent history for my apartment. Please find the details below:
              Property address: [Full street address]
              Apartment number: [Apartment number]
              Borough: [Brooklyn, Manhattan, Queens, Bronx, or Staten Island]

              I am the current tenant and would like to review the rent history to understand my apartment's rent stabilization status and rental history.
              Please let me know if you need any additional information or documentation to process this request.”

              For phone, call 833-499-0343, listen for the menu option to request your rent history, and stay on the line. You do not need to provide your name or an email address. 

              Understanding your results

              If your apartment is rent stabilized, HCR will send you the apartment’s rent history in the mail at the address you shared in your request. If your apartment is not rent stabilized, you will not receive anything in the mail.

              Once you receive the rental history, you can contact the Tenant Support Unit by calling 311 and asking for the tenant helpline. They can help determine if you are being overcharged in rent. You can also reach them through their portal, and they’ll send an email back within 20 business days.

              Can I get a rent increase if my apartment is already rent stabilized? 

              Yes, but there's a legal limit to rent increases. The Rent Guidelines Board determines the allowable percentage increase annually. 

              Under the current guidelines for leases starting between October 1, 2025, and September 30, 2026, rent stabilized apartment leases can include rent increases of up to the following percentages:

              • 1-year lease: 3% maximum increase
              • 2-year lease: 4.5% maximum increase

              What if you discover your apartment is rent stabilized but your landlord is overcharging you? 

              If you believe you are in this situation, know there are solutions available. The first step is to file a complaint following this form. Housing and Community Renewal may require your landlord to decrease your rent and give you a refund if they overcharged you.

              More rights as a tenant with a rent stabilized apartment

              • Landlords are required to give you the option to renew your lease every year or two years.
              • If a landlord fails to offer a renewal, tenants can file a complaint with the Office of Rent Administration and seek assistance from the Tenant Support Unit.
              • If you live with family members in a rent-stabilized apartment, you might be able to take over their lease through "succession rights" if they pass away or permanently leave the unit.
              • If you are an older adult or have a disability, you might be eligible for a rent freeze if you live in a rent stabilized apartment. Further details on the NYC Rent Freeze program are available here.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Flood Safety Tips for New York City Residents](https://www.documented.info/:locale/articles/30409546068253):

              Learn how to prepare for and recover from floods in New York City. Find out about flood risks, evacuation zones, and safety measures to protect yourself and your family.

              EN WA Banner.png

              Here’s what New Yorkers need to know about flood preparation and recovery:

              • Basements flood first. Water rises fast and can be deadly.
              • Use NYC Flood Maps and know your evacuation zone.
              • Keep documents safe, pack a go bag, sign up for alerts, and have an escape plan.
              • Leave early during a flood, avoid floodwater and electricity outlets, and call 911 if you are trapped.
              • Reenter your home with caution, wear protective coverings, check for mold, and reach out for assistance from charity organizations or city agencies if needed.

              There are an estimated 100,000 basement apartments in New York City — and according to a report by the Federal Reserve Bank of New York, 10% of low-income and immigrant New Yorkers live in areas with basement apartments that are at high risk of flooding, which can be dangerous. If you are someone who has experienced or is worried about flooding, here’s what you can do to make sure you and your family can stay safe during severe storms and floods.

              Understand the risks

              Flood water is dangerous for many reasons — it may carry sewage, mold, and bacteria that can make you sick. And if floodwater comes into contact with electric outlets or wires, it can cause serious injury or even death.

              NOAA’s State Climate Summaries forecasted unprecedented warming in New York this century, which means that the state is facing greater sea level rise than global averages, more tidal flood days, and wetter winters with more rain than snow. Even if your apartment or basement has never flooded, stronger storms from climate change mean your risk of experiencing a flood is now higher.

              Tools to check your risk

              Knowing your flood risk can help you protect your family and prepare before the next storm. Here’s where you can look up your address and assess your home’s flood risk.

              If a hurricane is coming, the City may order evacuations in certain zones. Learn your evacuation zone now so you’re not caught off guard. Check at maps.nyc.gov/hurricane or call 311.

              What can I do to prepare before the storm?

              Take some time to prepare now, before the heavy rain comes.

              • Keep passports, immigration papers, and medical records in a sealed plastic bag or waterproof container.
              • Pack water, food, clothes, medicine, a flashlight, phone charger, and some cash. Keep the bag close to the door so you can grab it quickly if you need to leave in a hurry.
              • Sign up for Notify NYC, the city’s official system for emergency alerts (text NOTIFYNYC to 692-692, reply with your ZIP code, or use the free app for iOS or Android) and follow local weather updates. For more information, you can also visit rainfallready.nyc to learn what you can do.
              • Know your fastest way out of the basement and arrange plans with a neighbor or friend who lives above ground in case you need shelter.

              What do I need to know about heavy rain or flooding?

              When storms are approaching, it is safest to act early. Do not wait until water is rushing into your apartment. At the first signs of flooding, move to higher ground before the basement begins to fill with water.

              Be alert to the early warning signs of basement flooding. You might notice:

              • Damp or wet patches on floors, walls or ceilings
              • Drains that bubble or gurgle
              • Water seeping through cracks or under doors
              • Strong sewage odor coming from pipes
              • Toilets bubbling or gurgling, with dirty water backing up and possibly overflowing onto the floor
              • Backups in other basement drains, such as the floor drain, shower, or laundry sink

              If you see, hear, or smell any of these signs, treat the situation as an emergency and act swiftly.

              If the water begins to rise, do not try to save your belongings. Go to higher ground immediately. As much as possible, avoid walking through floodwaters as just six inches can knock you down. Stay away from outlets, cords, and wires, as water can carry electricity and may shock you.

              If water is rising quickly and you feel trapped, stay calm. Move to the highest point you can — stairs, a windowsill, or even on top of furniture. 

              Call 911 and say you are trapped in a basement (ask for an interpreter if needed)

              If escape is possible, open a door or window before water gets too high, but never force a door open against strong water. If you cannot get out, keep your head above water and make your presence known: make noise, shine a light, or bang on walls to help rescuers find you.

              Also Read: Surviving the Water: New York City’s Flooding Crisis in the Age of Climate Change

              What should I do after the flood?

              Do not go back into your basement right away once the water drains. Even if it looks dry, hidden health risks and dangers can still be there. Floods can damage electricity, gas, and the structure of the building. 

              Before reentering your apartment after a flood, be sure to:

              Look and listen for warning signs

              • If you smell gas, hear hissing, or notice flickering lights, do not go inside. Call the gas company, electric company, or 911.
              • Stay far away from wires on the ground or near wet surfaces.
              • Remember: Outlets and appliances can still shock you even after floodwater is gone. Some parts can hold leftover electricity, and water may leave moisture inside wiring. It is recommended to have an electrician check before touching or using any electricity in the apartment.

              If you have determined that it is safe to reenter your apartment, protect yourself.

              • Wear heavy-duty or rubber gloves, knee-high waterproof boots, and ideally an N95 mask.
              • Avoid direct contact with floodwater.
              • Wash your hands and clothing thoroughly after any exposure.

              If you experience coughing, rashes, stomach issues, or dizziness, seek medical help immediately.

              Also Read: How to Cover Emergency Medical Care in NYC if You're Uninsured

              Check for signs of mold or contamination when you are inspecting the damage. These can include a strong, musty smell, black or green patches on walls, or damp furniture. Mold can make breathing difficult and can cause sickness, especially for children, older adults, or anyone with asthma or other respiratory illnesses. 

              If flooding was minor, the water was not contaminated, and everything can be dried within 24 to 48 hours, it’s generally safe to handle the cleanup yourself with proper protection. However, if the water was contaminated, the flooding lasted longer than 48 hours, large areas or structural materials are soaked, or there are health and safety risks such as mold, sewage, or electrical hazards, it’s best to contact a professional flood mitigation company.

              Take pictures of all damage before cleaning. These pictures can serve as an official record for future relief and recovery programs and may help you get assistance from the city, your landlord, or your insurance company.

              If you rent, notify your landlord about the damage right away and ask what steps they are taking to make repairs. If they delay or refuse, call 311 to request a Housing Preservation and Development (HPD) inspection. If violations are found, HPD may require the landlord to make repairs, and can even perform them and bill the landlord if necessary.

              Also Read: Evictions, Apartment Repairs, Rental Application: How to Deal with NYC Landlords

              Where to find help 

              New York City offers a range of free services to support you before, during, and after a flood. If you need general help or information, call 311. You can ask for help in your language, and you will be connected to the right city services for housing, shelter, or emergency needs.

              For immediate shelter and emergency supplies, you can reach the American Red Cross of Greater New York at 877-733-2767. They can help you procure temporary shelter, food, and clothing if your home is unsafe or otherwise inaccessible.

              For housing and tenant support, you can contact the Legal Aid Society at 212-577-3300 or Make the Road New York at 718-418-7690. Both offer free help to immigrants and tenants. 

              For food and some other basic needs, find the nearest food pantry or soup kitchen through the Food Help NYC map by entering your ZIP code.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Everything You Need to Know About Fire Safety and Rental Rights](https://www.documented.info/:locale/articles/22442901806877):

              Here's what New Yorkers need to know about their rental rights that guarantee their fire safety and quality of their housing.

              EN WA Banner.png

              In New York City, tenants have rental rights that guarantee the safety and quality of their housing. The law requires landlords to provide a safe, well-maintained structure with fire safety measures that is also secure, free of vermin, leaks and other hazards. Tenants are also protected from discrimination and harassment, as well as from eviction without proper procedure. 

              Here is a city-backed guidance about how to protect yourself as a tenant.

              Rental Rights and Fire Safety

              Rental Rights to a Smoke Detector/Alarm

              Before signing a lease, you must inquire about the location of the smoke detectors located in the apartment. By law, your landlord must install an approved smoke detector in each dwelling unit. The detector must be fully functional and the sound must be easy to hear. According to a National Fire Protection Association report, “the risk of dying in reported home structure fires is 55 percent lower in homes with working smoke alarms than in homes with no alarms or none that worked.”

              Additionally, at least one smoke detector must be in each apartment within ten feet of each sleeping room. 

              Carbon Monoxide Detectors

              Owners of Class A and Class B Multiple Dwellings, apartments that consist of bedrooms, kitchens, bathrooms, and one- and two-family homes (non-owner occupied) are required to install carbon monoxide detectors. 

              Carbon monoxide (CO) is an odorless and colorless gas that is responsible for 430 deaths in the U.S. each year, with approximately 50,000 people visiting the emergency room due to accidental poisoning. Some of the sources for CO to escape might be gas fires, boilers, central heating systems, water heaters, cookers, and other fires that use gas, oil, coal and wood.

              CO intoxication is preventable. While the law requires your landlord to install functional CO detectors, it is your responsibility as a tenant to test it once a month and replace the batteries at least twice a year. 

              Can I Request Window Guards?

              In all buildings with three or more apartments, New York City law requires that building owners install window guards if a child age ten years or younger lives there or if the tenant or occupant requests window guards for any reason. 

              In addition, building owners must send notices to tenants every January to ask if children ten years or younger are living in the unit or if the tenant would like to request a window guard. If a landlord fails to comply, the city will fine them. 

              Also read: FASTEN: Rental Assistance for Tenants Facing Housing Insecurity in New York

              What is Lead Poisoning? 

              Lead build-up and poisoning can occur due to years of exposure to dust, chips, or peeling lead-based paint. It is the owner’s responsibility to fix any damages in the home. The tenant must inform the landlord of any peeling paint (also check your ceiling) or hazardous conditions and ensure they are taken care of. If you feel the problem was not fixed, call 311. 

              You can also request a free home assessment for lead hazards if all of the following are true:

              • Your building was built before 1960 (or between 1960 and 1978 if the owner knows the building has lead paint).
              • Your building has three or more apartments.
              • A child five years or younger lives in your apartment or regularly spends ten or more hours a week there. 

              Entrance Door Locks, Intercoms, and Lighting

              Buildings with multiple apartment units must have self-locking doors at all entrances to ensure the safety of the tenants and prevent break-ins. Additionally, for structures with more than eight dwellings, there must be a two-way intercom system that allows individuals to buzz open the entrance for visitors from their unit. 

              All hallways, stairs, and entrances must also be well-lit. A tenant can add additional locks to their door but must provide a copy of the key to the landlord if requested.

              Rent Increases and Late Fees

              Can my landlord charge late fees? 

              A landlord can only charge a late fee if the payment is received five days after it is due. The amount must be 5% or $50.00, whichever is less. 

              Can my landlord increase rent during renewal? 

              For non-regulated units, if the increase is more than 5%, they must provide written notice in advance, depending on the time they have lived there. 

              If more than two years: 90 days in advance

              If more than one year but less than 2: 60 days in advance

              Less than a year: 30 days in advance 

              Rent-stabilized tenants: The maximum increase must be based on the guidelines issued by the Rent Guidelines Board or on a specific ground outlined in the Rent Stabilization Code.

              Rent-controlled tenants: A landlord is limited to increasing a rent-controlled tenant’s rent by the average of the five most recent Rent Guidelines Board annual rent increases for one-year lease renewals, or 7.5% (whichever is less).

              Also Read: ‘Not Happening in White Communities’: The Data Behind NYC Fires

              What is Rent Control?

              Rent control applies to residential buildings constructed before February 1947 in New York City and certain parts of Albany, Erie, Nassau, Rensselaer, Schenectady, and Westchester counties. It limits the rent an owner may charge for an apartment and restricts the right of the owner to evict tenants. For an apartment to be rent controlled, a tenant or a lawful successor must have been living in the apartment continuously since July 1st, 1971 – sometimes since April 1, 1953. 

              How Do I Know If My Apartment is Rent Stabilized?

              To find out the rental history of your apartment, if your apartment is rent stabilized, you can inquire about it online by entering your name, address, and a valid email address on the New York State Division of Housing and Community Renewal portal.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [NYC Housing Navigation Tree](https://www.documented.info/:locale/articles/36575572968733):

              The Housing Navigation Tool, created in partnership with La Llave (The Key), helps New Yorkers understand their housing options and connect to the right resources. Available in English and Spanish, the tool provides clear pathways for shelter, rental assistance, eviction prevention, affordable housing, legal support, and specialized housing programs.

              See links below for one pager guides

              Housing Navigation Tree - English.png
              - [How To Not Get Scammed When Apartment Hunting in NYC](https://www.documented.info/:locale/articles/27847076480541):

              Scammers may target newcomers, especially immigrants, because they assume that these people are not familiar with how renting works in NYC.

              EN WA Banner.png

              Moving to New York City is exciting, but finding an apartment? That’s a whole other adventure — sometimes a frustrating one. Scammers may target newcomers, especially immigrants, because they assume that these people are not familiar with how renting works in NYC. If you know what to look for, you can avoid the traps and find a legit place to call home.

              Common rental scams and how they work

              Fake listings: The too-good-to-be-true trap

              Ever see an apartment that looks perfect but is somehow way cheaper than anything else around? Gorgeous photos, fancy amenities, and a rent price that feels like a steal? That’s because it is — but not in a good way. Scammers love to copy real listings, post them as their own, and lure in hopeful renters with unbeatable deals. If the rent seems way below market rate or the person listing it refuses to meet you in person, that’s a sign something’s off. 

              • To find the average monthly rent in a specific area, you can use online rental platforms like Zillow or Redfin by simply entering the ZIP code to see the average rent in that neighborhood.

              Upfront payment scams: The disappearing deposit

              A significant red flag in the NYC rental market are prospective tenants being asked to pay upfront before signing a lease. Scammers often collect security deposits, first month’s rent, and additional fees from multiple prospective tenants, only to vanish without a trace. They create a false sense of urgency, claiming high demand for the unit and pressuring you to pay before viewing the apartment or finalizing a lease. These fraudsters typically request payment through wire transfers, gift cards, cryptocurrency, or other untraceable methods. In contrast, legitimate landlords generally accept checks or direct deposits.

              To protect yourself, never hand over cash or use untraceable payment methods before signing a legal lease. A legitimate rental should have a written lease agreement outlining the terms and conditions. Always make sure the lease is official and includes clear details about rent, duration, and responsibilities before making any payments. If a landlord refuses to provide documentation but still demands money, that’s a clear sign to walk away.

              Out of town landlord: Paying for a place that is non-existent

              Some scammers post listings for apartments that aren’t actually available or don’t exist at all. They’ll claim they’re out of town but insist they can mail you the keys as soon as you send a deposit. That’s the biggest red flag. No legitimate landlord will ask for money upfront before you even see the place. If the person renting the apartment keeps making excuses about why they can’t meet you or show the unit, especially if they pressure you to send money in advance, it’s likely a scam. 

              Bait-and-switch: The swap trick

              Imagine showing up for a viewing, excited to see the place from the listing, only to be told that the apartment is “just rented” or “no longer available.” Then, suddenly, the landlord or broker tries to push you into taking another unit, usually in worse condition or more expensive. This is a classic bait-and-switch scam. It’s a way to lure renters in with great deals and then pressure them into settling for something less desirable. If the apartment looks nothing like the listing or you feel rushed into taking a different place, walk away.

              Fake landlords: Do they even own the place?

              Not everyone claiming to be a landlord actually owns the property they’re renting out. Some scammers pretend to be the owner, collect rent or deposits from multiple people, and then vanish. Some scammers break into vacant homes, change locks, and pose as landlords. They collect rent from unsuspecting tenants before getting caught by the actual owner. To avoid falling for this, ask for proof of ownership, such as property tax documents or management company details. 

              • You can look up the landlord’s name in NYC property records. If they dodge questions about ownership, it’s best to move on.

              How to protect yourself

              The best defense against rental scams is doing your homework. Before getting too excited about a listing, take a few minutes to research the property. A quick Google search of the address can reveal if the same photos are being used in different listings or if there are reports of scams linked to it. 

              • Running a reverse image search on listing photos can also help determine if they were stolen from another ad.

              Always see the apartment in person before committing. If you’re not in NYC yet, try to have a trusted friend check it out for you. No legitimate landlord should have a problem showing the place before asking for a deposit. If they refuse, it’s a significant warning sign.

              It’s also important to verify who you’re dealing with. If you’re working with a broker, make sure they’re licensed by checking their registration with the New York Department of State. If you’re renting directly from a landlord, ask for proof of ownership. If they hesitate or get defensive, that’s another red flag.

              When it comes to payments, always use methods that leave a clear paper trail. Checks or official bank transfers are safest as they can be traced if something goes wrong. Do not pay with cash, Venmo, Zelle, or wire transfers, especially to a personal account. If a landlord insists on these methods, think twice before proceeding.

              Reading the lease carefully is also key. Never rely on verbal promises — everything, from rent amount to maintenance responsibilities, should be written in the lease. If anything seems unclear or different from what was discussed, don’t be afraid to ask for clarification before signing.

              What to do if you get scammed

              If you realize you’ve been scammed, report the fraud to NYC’s Department of Consumer Affairs or call 311 to file a complaint. You can also report rental scams to the Federal Trade Commission (FTC), which tracks fraudulent activities across the country. 

              Local tenant organizations, such as the Metropolitan Council on Housing, can offer guidance and help. If you’ve lost money, consider filing a police report. While it may not always lead to getting your money back, it can prevent the scammer from targeting more people.

              Where to find legitimate rentals

              To stay on the safe side, stick to trusted rental sources. NYC Housing Connect is a great option for those looking for affordable housing opportunities. Well-known platforms like StreetEasy, Zillow, and Apartments.com tend to have more reliable listings, but it’s still important to be cautious and verify everything. If you’re working with a real estate agent, ensure they’re licensed and registered with the state to avoid shady brokers.

              Apartment hunting in NYC can be tough, but you don’t have to fall for scams to land a great place. If something feels off, trust your instincts and double-check everything before committing. Take your time, ask questions, and don’t be pressured into making a rushed decision. With a bit of patience and some wise precautions, you can find a safe and legitimate place to call home. 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Find a Home in New York City with Low or No Credit Score](https://www.documented.info/:locale/articles/26969962612125):

              In New York, landlords can't deny you housing solely based on your credit score. Here’s how to navigate the process, what documents you can use, and other tips you need to strengthen your application.

              EN WA Banner.png

              Finding housing in New York City can be tough—trying to do so when you’re new to the country, with a low or nonexistent credit score can feel even tougher. But New York State law protects you. Here’s what you need to know about finding and applying for housing in New York if you have low or no credit: 

              How can I apply for housing with a low or nonexistent credit score?

              According to New York State Homes and Community Renewal (HCR), if you're applying for rental housing — state-funded or otherwise — a landlord cannot automatically reject you just because you have a low credit score. Landlords and housing providers are required to give you a chance to provide other information and/or documentation to bolster your application.

              Let’s break that down even further. By law you cannot be rejected because of your credit score or history if:

              • Your credit score is 580 or above (Or 500 if you are homeless)
              • You have low or no credit history
              • Rent subsidies cover your full rent
              • You have credit issues that stem from having endured domestic violence or stalking (Learn more: Read about the Violence Against Women Act)
              • You had past financial troubles but can prove that you've paid your rent on time for the past 12 months, or the 12 months before the COVID-19 Pandemic (March 1, 2019 – March 1, 2020)

              You also can't be rejected because of:

              • Medical or student loan debt
              • Unpaid debt that is less than $5,000
              • Bankruptcies older than a year
              • Past eviction or housing court history

              Landlords can, however, require that you have a guarantor.

              But, what is a guarantor? 

              A guarantor is someone who agrees to be financially responsible for a tenant's lease if the tenant cannot meet the rental obligations. This arrangement is common in NYC's competitive rental market. 

              If a tenant doesn't meet a housing provider’s rental criteria due to limited income, poor credit history, or lack of rental history, a guarantor can help bridge the gap. The guarantor, often a family member or close friend, typically needs to demonstrate strong financial stability, and in New York City that can mean needing to show an income of 80 to 100 times the monthly rent. 

              Guarantors must provide documentation such as proof of income, credit reports, and tax returns. It's important to note that being a guarantor is a significant commitment; if the tenant defaults, the guarantor is legally obligated to cover the rent and any associated costs. 

              If you can't provide a guarantor, other options exist. You can offer to pay extra months of rent upfront or offer to pay a larger security deposit. Alternatively, if you don’t have a friend or family member who can act as your guarantor, you can also look into using a guarantor service

              Can I avoid a credit check entirely?

              Yes, it’s possible. You can skip a credit check if you can show proof that you paid your rent in full and on time for the last 12 months. Accepted forms of proof can include receipts, bank statements, or signed letters from past landlords.

              Can a housing provider contact my current or past landlord(s) without my permission?

              Yes and no. Housing providers may only reach out to your current or previous landlord to check for evidence of serious lease violations. These can include things like property damage, performing illegal activities, having unauthorized pets or even noise violations.

              Even if you had violated your lease in the past, you must still be given a chance to explain your side, especially if the violation(s) were the result of hardships caused by illness, job loss, or the COVID-19 Pandemic.

              What fees can I be charged?

              A landlord cannot charge you for a credit/background check if you already have had one from the past 30 days. If the landlord or housing provider runs their own credit check, they can't charge you more than $20 or the actual cost (whichever is less).

              What if a landlord tries to reject me?

              If a landlord tries to reject you based on your credit report, they must first tell you why and give you 14 days to respond or provide additional documents that either prove that there were errors in the credit report or that your financial struggles were temporary.

              If you do get officially denied, landlords are required to give you a copy of the credit and background report.

              Where can I look for affordable rental apartments?

              One option is to check out NYC Housing Connect, an online platform where New Yorkers can search for reasonable rental homes across all five boroughs.

              Affordable housing listed on the site is regulated to ensure rents remain stable over time. Homes for sale — such as condos, co-ops, and family houses — have price restrictions as well.

              Anyone can apply for these housing opportunities regardless of citizenship or immigration status, as long as they meet the specific income and household size requirements for each listing.

              Applications are submitted through a lottery system, and certain applicants, like seniors, people with disabilities, and neighborhood residents, may receive priority.

              Selected applicants must submit documentation proving their income, assets, and rent history (or opt for a credit check if needed).

              NYC Housing Connect also offers free resources like financial counseling through the Ready to Rent program to help users prepare successful applications.

              What else should I know?

              Beyond the protections offered by New York State, there are proactive steps you can take to improve your chances of securing housing:​

              • Be honest and transparent: Treat the rental process like a job interview. Dress well, be punctual, and explain any credit or financial issues and how you’ve overcome them.
              • Show proof of income: Provide pay stubs, bank statements, or an employer letter showing your income covers at least 30–35% of the rent.
              • Offer extra security: Offer a larger security deposit or pay several months’ rent upfront to ease landlord concerns.
              • Set up automatic payments: Propose automatic rent payments to show reliability.
              • Get a cosigner or guarantor: A cosigner with good credit can strengthen your application by agreeing to cover the rent if needed.
              • Find a roommate with good credit: Sharing with someone who has strong credit can boost your chances, especially if they become the primary leaseholder.
              • Provide references: Letters from past landlords, employers, or community leaders can prove your responsibility and reliability.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [NYC Housing Navigation Tree](https://www.documented.info/:locale/articles/36575552521757):

              The Housing Navigation Tool, created in partnership with La Llave (The Key), helps New Yorkers understand their housing options and connect to the right resources. Available in English and Spanish, the tool provides clear pathways for shelter, rental assistance, eviction prevention, affordable housing, legal support, and specialized housing programs.

              See links below for one pager guides

              Housing Navigation Tree - English.png
              - [Finding a Home and Staying Housed: What You Need to Know](https://www.documented.info/:locale/articles/27379901884573):

              This guide is adapted from the original HIAS Housing Resource Guide.

              EN WA Banner.png

              1. Getting Started

              • Where to Search: Use websites like Zillow, Apartments.com, Craigslist, Facebook Marketplace, and Redfin. Be careful of scams, especially on Craigslist and Facebook.
              • Other Options: Walk around neighborhoods, look for "For Rent" signs, or ask in community centers, religious spaces, and immigrant groups.
              • Use Government Resources: Try HUD's Resource Locator and local housing offices for listings and assistance.

              2. Choosing a Neighborhood

              Ask yourself:

              • Is public transportation nearby?
              • Is it safe?
              • Are grocery stores, clinics, or schools nearby?
              • Is the rent affordable (ideally under 30% of your income)?
              • Are there people who speak your language or share your background?

              Use WalkScore to check how easy it is to get around.

              3. What to Look For in a Home

              Check:

              • Basic Features: Heat, plumbing, working appliances, smoke detectors.
              • Condition: Test doors/windows, look for leaks, mold, or pests.
              • Utilities: Know what's included in rent (gas, water, electricity, Wi-Fi).
              • Parking & Pets: Ask about rules and extra fees.

              4. Applying for Housing

              • You’ll usually fill out an application and may pay a fee.
              • Documents may include proof of ID, income, employment, and rental history.
              • Ask if you need a co-signer, and if move-in fees apply.
              • Be cautious of landlords who:
                • Avoid giving you a lease.
                • Ask for cash only or multiple months’ rent upfront.
                • Offer deals that seem “too good to be true.”

              5. Lease Basics

              • A lease is a legal agreement. Read it carefully.
              • Ask for help understanding it from a trusted person or organization.
              • Typical lease includes:
                • Rent amount, due date, deposit info.
                • Rules on pets, guests, and repairs.
                • Move-in/out policies and fees.

              6. Your Rights and Responsibilities

              • You Must:
                • Pay rent on time.
                • Keep the place clean and safe.
                • Follow lease rules and report problems.
              • Your Landlord Must:
                • Provide heat, hot water, and repairs.
                • Keep the unit safe and pest-free.
                • Give notice before entering the unit.

              7. If Something Breaks

              • Report it in writing (email is best).
              • Take pictures and follow up.
              • If no action is taken, contact your local housing authority or legal aid.

              8. If You Can’t Pay Rent

              • Contact your landlord early—some will work with you.
              • Know your eviction timeline (e.g., in NY: 14 days to pay or leave).
              • Seek help right away:

              9. Rental Assistance Resources

              • National: HUD, United Way, Salvation Army, Catholic Charities.
              • Local: Search for community action agencies or housing nonprofits near you.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Code Blue: Connecting Homeless People to Emergency Shelter in Extreme Cold Weather](https://www.documented.info/:locale/articles/22442914860317):

              No unhoused person seeking shelter will be denied during a Cold Blue alert.

              EN WA Banner.png

              The cold weather hitting New York poses a harsh challenge for the unhoused. As the temperature drops below freezing, a Code Blue weather emergency alert will be enacted, allowing homeless people to access shelters without going through the regular intake process. This guide will provide you with information on finding a shelter under the Code Blue alert.

              What is Code Blue and how to apply for shelters under this condition?

              According to the Department of Homeless Services (DHS), a Code Blue notice is issued when the temperature drops to or below 32 degrees Fahrenheit from 4 p.m. to 8 a.m., including National Weather Service calculations for wind chill values. No unhoused person seeking shelter will be denied during a Cold Blue alert.

              Three options will be available for people without housing:

              • Shelters are open to anyone reasonably believed to be homeless and brought by outreach teams. Walk-ins are also available.
              • Drop-in centers are open 24 hours a day when Code Blue is in effect.
              • Outreach groups will contact vulnerable individuals on their Code Blue Priority Lists to ensure safety and bring them to shelter.

              If you are unhoused in need of assistance, please call 311 or 212-639-9675.

              Read More: How To Access Emergency Shelter in NYC

              What changes will there be when Code Blue is in effect?

              According to the Coalition for the Homeless, the following changes are made during a Code Blue alert:

              • Anyone in need shall be admitted to shelters for the night without undergoing the usual intake and eligibility check.
              • Clients can access any shelter for the night without being limited to their assigned shelter.
              • More outreach teams will be offering services on the streets.
              • No shelter suspensions or sanctions shall be carried out on these days.

              What should I do if I see someone that appears to be unhoused?

              You can call 311 to request outreach assistance, after which a Service Request will be created and assigned to a social service provider or an agency. An outreach team will then be dispatched, encouraging the individual to accept services after assessing for safety.

              You can call 911 if you believe the individual is at an immediate risk to themselves or others.

              Also Read: New York Announces 60-Day Limit to Stays in City Shelters

              What are service buses?

              The DHS has five service buses across Manhattan, Queens, and the Bronx to offer unsheltered individuals temporary respite from outdoor conditions at night. Staff are on-site to provide help to each person. Here is where people can locate service buses:

              Manhattan
              Penn Station (34th St. + 7th Ave.) 
              Closest subway station: A/C/E train to 34 St./Penn Station 

              Bellevue Hospital (E. 30th St. between FDR Drive + 1st Ave.) 
              Closest subway station: 6 train to 28 Street Station

              Queens
              Queens Hospital Center (82-68 164th St., Jamaica, NY 11432)
              Closest subway station: F train to Parsons Boulevard Station  

              Elmhurst Hospital Center (79-01 Broadway, Queens, NY 11373)
              Closest subway station: 7 train to 82 Street Station

              Bronx
              Lincoln Hospital (234 E. 149th St., Bronx, NY 10451)
              Closest subway station: 4/5 train to 149 St.-Grand Concourse Station

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Apply for Affordable Housing in NYC](https://www.documented.info/:locale/articles/22442924909853):

              A guide to applying for affordable housing for immigrants in NYC.

              EN WA Banner.png

              New York City is one of the most expensive cities to live in the United States. New York City ranks eighth among the top 10 most expensive cities in the country, according to a recent report by Consumer Affairs. The median monthly housing cost in New York City is $1,632, the median annual household income is $67,997, and the median percentage of income spent on monthly housing is 28.8%. Luckily, affordable housing is available in NYC.

              To ease the burden of housing costs for low- and middle-income residents, NYC has introduced a series of measures, including subsidized affordable housing lotteries operated by the New York City Housing Preservation and Development (HPD) and the New York City Housing Development Corporation (HDC), low-income housing by NYCHA, and housing for people with AIDS or clinical symptomatic HIV illness, mental illnesses, and other conditions. 

              This article will introduce you to the affordable housing lotteries by the HPD and HDC, as well as the eligibility requirements for these programs. As a newsroom that serves immigrant communities, Documented has written a comprehensive guide for immigrants. This article is part of the guide.

              What is affordable housing?

              The concept of affordable housing is based on a household’s percentage of the Area Median Income (AMI), which is determined annually by the federal government. Housing is considered affordable if the cost of housing is about one-third or less of the household income and is subject to regulation to prevent significant rent increases.

              Who is eligible to apply for affordable housing?

              To be eligible to apply for affordable housing, you must meet the following criteria:

              • Be at least 18 years old
              • Have a household income that falls within the relevant limits for the affordable housing project you are applying for
              • Meet other requirements, including asset limits and tenant selection criteria

              If you have a disability, are elderly, or live in an administrative district or community board with affordable housing, you may be given priority for some of the affordable units.

              Can undocumented immigrants apply for affordable housing?

              Yes. New York City eased the process for applying for affordable housing in 2019. Applicants are not required to provide a Social Security Number or an Individual Taxpayer Identification Number for every adult in the household. Instead, applicants can provide 12 months of positive rent payment history to avoid credit checks. These changes have made affordable housing lotteries accessible to undocumented immigrants.

              2026 NYC AMI and affordable monthly rent 

              The tables below provide references for the 2022 AMI and affordable monthly rent in New York City. Find your family size in the left column. Follow that row across until you find how much your family earns per year. At the top of the column where you find your family income, see the percentage of AMI that is associated with your family income.

              Source: HPD

              2026 New York City Area Affordable Monthly Rents

              How to apply for affordable housing?

              Find your percent of AMI in the chart above. Locate your percent of AMI in this chart to see the maximum affordable rent for each apartment size listed in the column under “Unit Size.”

              According to the tables above, if your income falls within a certain range, you can log in to the NYC Housing Connect lottery website to search for affordable housing opportunities that match your criteria, register an account, submit relevant materials, wait for the lottery results, and prepare for the interview if you are selected.

              • Preparation: Landlords cannot disqualify you based solely on your credit score, but they may check your credit history. You need to ensure that the information in your credit report is correct and take measures to improve your credit score if necessary. You can log in to annualcreditreport.com to get your credit report for free. Landlords may also want to know about your housing court records, which you can find and print at public computers at housing courts. You can search for the housing court address and detailed information at nycourts.gov/courts/nyc/housing. Make sure to save at least two months’ rent to cover the first month’s rent and security deposit. You may also need to save some extra money to pay for moving expenses.
              • Application: Log in to nyc.gov/housingconnect to create your account profile, which includes personal income information. Go to the “Search” page to view the list of affordable housing units currently accepting applications, which will list the number of units available, application requirements, and application deadlines. Click “Apply” and fill out the form online. You can also fill out a written application and mail it to the relevant department. Note that submitting multiple applications may disqualify you, so do not submit more than one application, either online or in writing. After that, all you need to do is to wait for a reply, which may take a year or more to receive (sometimes you may not receive a reply).
              • Interview: If your application is selected, you will receive a letter or email explaining how to schedule a screening interview. Anyone 18 years or older who plans to live in the apartment must attend the interview, which is very important because the housing agent will determine whether you are eligible to apply for the apartment. Be prepared in advance and make sure you have all the materials needed for the interview. The documents required for the interview may include information about people who will live with you (proof of identity, income, etc.) and current employment information.

              After the interview: After the screening interview, you may be approved for the apartment, placed on a waiting list, or rejected. If you receive a rejection letter, you can appeal. See this guide for more information.

              Also Read: “NYCHA: How To Apply for Public Housing in NYC”

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How To Access Shelter in NYC as “New Arrivals”](https://www.documented.info/:locale/articles/22282948912157):

              Individuals classified as "New Arrivals" follow a different process within the shelter system compared to immigrants who have been in the U.S. for a longer time. This guide will outline the shelter system options available for "New Arrivals."

              EN WA Banner.png

              By August 2024, over 210,000 migrants have arrived in New York City seeking asylum since the spring of 2022. For many of them, securing shelter is the first and most crucial step toward starting a new life. Under New York City's "right to shelter" law, the city is obligated to provide shelter to anyone in need, including asylum seekers. 

              However, those classified as "New Arrivals" follow a different process within the shelter system compared to immigrants who have been in the U.S. for a longer time. Additionally, Mayor Eric Adams recently implemented a settlement that significantly reduces the time "New Arrivals" are allowed to stay in shelters. This guide will outline the shelter system options and the time limits available for "New Arrivals."

              Definition of “New Arrival”

              Any person who has entered the United States after March 15, 2022, is considered a “New Arrival,” and is subject to different shelter system pathways than others who have been in the country for a longer period of time.

              Updated Guide for Newly Arrived Migrants Seeking Shelter in New York City (Effective June 24, 2025)

              Following the closure of the migrant arrival center at the Roosevelt Hotel on June 24, 2025, newly arrived migrants in New York City should now seek shelter and services through the Department of Homeless Services (DHS) system.

              Where to go for shelter and support services:

              Migrants should visit the appropriate DHS intake center based on their family situation or demographic:

              These centers provide shelter placement, legal assistance, medical care, and other supportive services.

              Frequently Asked Questions

              1. How do I prove I am eligible for shelter?

              At the Arrival Center, staff will ask if you have family or friends in the U.S. you can stay with. They may contact these individuals to confirm. You’ll also be asked if you can pay for your own housing. It's important to be truthful, as not cooperating can result in being denied shelter.

              1. How long can I stay in the shelter?

              If you are a single adult, you have the right to stay in a shelter for 30 days after being placed there by the city for the first time. For young single adults under the age of 23, the initial shelter placement lasts at least 60 days.

              Families with children can reapply for shelter placement after 60 days. Pregnant women in their third trimester, along with families with newborns, may qualify for an extension, allowing them to stay until the baby is six months old.

              1. Can I choose which shelter the City places me in?

              No, shelter placements are based on availability. If you decline the assigned placement, the city will consider it a rejection of shelter, meaning you must find your own housing outside the city's shelter system. However, if the assigned shelter is unsafe or inaccessible due to a disability, they must find you another option.

              1. What do I do if I am found ineligible for shelter?

              If the city deems you ineligible, they will provide a written notice in your preferred language. You may be denied shelter if they believe you have another place to stay, can afford housing, or didn’t cooperate with the process. If you disagree with the decision, you can request a review, especially if the alternative housing they identified is unsafe, unavailable, or doesn't accommodate a disability.

              Homeless Drop-In Centers

              While drop-in centers do not provide overnight shelter beds, they serve as a crucial 24/7 resource, open every day of the year, including holidays. These centers offer immediate, essential services for those experiencing homelessness, such as:

              • Hot meals and clothing
              • Access to showers and laundry facilities
              • Counseling and comprehensive case management services
              • Referrals to healthcare, including both medical and mental health services
              • Assistance with job searches, and help applying for benefits and social services

              Below are the drop-in center locations across the five boroughs of New York City:

              Bronx
              The Living Room
              800 Barretto St. (at Lafayette Avenue)
              By Subway: 6 train to Hunts Point Avenue

              Brooklyn
              Gathering Place
              2402 Atlantic Ave. (between Sackman Street and Jardine Place)
              By Subway: A train to Broadway Junction

              Manhattan
              Mainchance
              120 East 32nd St. (between Park Avenue and Lexington Avenue)
              By Subway: 6 train to 33rd Street

              Olivieri Center for Homeless
              257 West 30th St. (between 7th Avenue and 8th Avenue)
              By Subway: A, C, E, 1, 2, or 3 train to 34th Street-Penn Station

              Queens
              Breaking Ground
              100-32 Atlantic Ave. (at 102nd Street)

              Staten Island
              Project Hospitality
              150 Richmond Terrace (between Wall Street and Schuyler Street)

              These centers provide immediate care and ongoing support, helping individuals navigate the challenges of homelessness with dignity and access to vital resources.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [When Children Are Afraid Of A Parent’s Deportation](https://www.documented.info/:locale/articles/34397501215901):

              As immigration enforcement orders intensify, many children are afraid of being separated from their parents and other loved ones. This document, prepared by child mental health professionals, describes steps that immigrant and refugee families can take to support their children’s resilience and healthy relationships during this frightening time.

              EN WA Banner.png

              A version of this article originally appeared at the Minnesota Association for Children's Mental Health. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 4, 2026.

              Starting conversations

              Parents may worry that conversations about deportation will further traumatize their child. However, research shows that when children go through scary things, they are less afraid if they have been prepared about what to expect. Even though these conversations are hard, it is important to start them early.

              • Always take a moment to relax and calm yourself before starting a conversation like this. If you do not feel ready, take care of yourself and try again later.
              • You may need to talk with your child again and again about this topic to answer their questions and reassure them.
              • Use words your child understands and speak in a calm voice.

              Some children keep their worries private because they do not want to trouble their parents. Make sure your child knows that you want to hear about their private thoughts. You may say things like:

              • “I was so sad when Mr. Jiménez was taken away this week. I wonder if you are afraid that the same thing will happen to me.”
              • “I wonder if you have heard anyone at school saying mean things about people who moved here from another country.”
              • “It is okay if you feel scared or mad or sad when we talk about this. I am not afraid of your feelings, and I always want to know what is on your mind.”

              Your child may hear things that suggest undocumented people are criminals or enemies. It is important that children know their parents are doing their best to be good people. Give them alternative language to understand what it means to be undocumented. We suggest emphasizing that it is an administrative problem. For example:

              • “People need papers to be in the U.S., and many people (like me) are still waiting for ours. This does not mean I am a bad person; it just shows that it takes time to get these papers. I may have to live elsewhere for a while while I wait.”

              Even if your child is very young, tell them who will take care of them if you have to go away, what their days might look like at that person’s house, and how you will be able to stay connected from afar. For example:

              • “Jovi’s parents will wake you, take you to daycare, play with you, give you dinner, brush your teeth, read you a story, and say goodnight.”
              • Make sure the child has spent time in this home and knows this adult loves them.

              Children feel safest when their parents find ways to validate their feelings and also stay calm. When you have these conversations with your child, express your feelings in a way that is calm and reassuring. For example:

              • “If I have to go away for a while, I would be so sad. I’d miss you daily and pray for us to be together again. And you would be safe every day with Tía Angela.”

              In the meantime

              Complete a family preparedness plan for each child in your family. This example is from Massachusetts; find a version reflecting laws in your state.

              Make sure you have completed a form designating a trusted individual or family to care for your child if you are deported. Bring this to a notary public to make sure it is official.

              Help your child to build pride in who they are. Immigrant children in the U.S. do best when they are able to navigate U.S. culture while having a strong positive connection to their heritage. You can do this by:

              • Making recipes from your culture
              • Listening to music from your home country
              • Involving your children in religious and spiritual practices that matter to you

              After short separations (e.g., at school pickup), tell your child you were thinking of them, and help them understand you are connected when you are apart.

              If your child hears negative language about immigrants or Latino people, validate their feelings of hurt and anger. Then, teach them that the comments are wrong. For example:

              • “That makes me mad that someone said that. There are some people who believe that the way people look, the language they speak, or where they come from has to do with how good or important they are as a person. Those people are wrong, and really confused!”
              • Continually repeat the most important facts (that the child is just as good and important as everyone else). For older children, you can talk about reasons that racist or anti-immigrant beliefs are wrong.

              It is important for children to have a sense of agency when they are afraid. You may talk to your child about a special “job” they will have if you have to go away, like reading one book a day to a younger sibling, or keeping a journal or drawing pictures about their daily lives that they can share with you someday.

              Routines provide security and help your child build their identity. Maintain established family routines (school attendance, meals, bedtime stories, religious services, etc.).

              • Talk to the person who may care for your child in your absence to make sure that these routines will be maintained if you are separated.

              Repeatedly name and describe the people who will keep loving and supporting the child no matter what (teachers, aunties and uncles, pastors, etc.).

              Your own mental health closely affects the health of your child. Connect regularly to people and practices that help you to feel well, and consider talking to mental health professionals or other community leaders.

              Books can help children know that they are not alone in their feelings. Even better: If you read them together, it shows that you are able to talk to them about these experiences.

              • El hilo invisible
              • La luna mango: Cuando la deportación divide a una familia
              • Amigos del Otro Lado
              • From North to South / del Norte Al Sur

              For babies and very young children

              Show your child photos of loved ones who live far away and practice sending them “friendly wishes” (e.g., blow kisses at the photo).

              Send a photo of your family to the person who may care for your child so your child can send friendly wishes to you if you are separated.

              Young children use play to make sense of their feelings and experiences. Joining them in their play can help them communicate with you. Tune in to what is holding their attention and talk more about it. Offer encouragement and praise, and express that you enjoy playing with them.

              Familiar songs and voices can help your baby feel safe and connected to their culture. Choose a song to sing with your baby regularly, make a recording of your voice singing it, and share it with the person who may care for your baby if you are gone.

              For older children and teenagers

              Older children and teens often feel responsibility to care for younger siblings and work at paid jobs if a parent is deported. Make sure they feel capable at these roles — for example, that they know how to take younger siblings to school and clean the house. Teenagers adapt best to stress when they can feel competent and purposeful.

              Make sure that anxiety does not get in the way of your child doing what will support their development in the long term: succeeding at school, sleeping well, and building friendships. Make it clear you want them to keep doing these jobs even if you are deported.

              Make sure your teenager knows that they are still your child even when their roles change. Use all of the tips from this pamphlet to convey that you are committed to caring for them even if you are not together in person. Repeatedly name the people who will help care for the teen and advocate for them. Express that you want your child to have balance and rest in their life.

              • “Taking care of Sol and Jhonathan is a full-time job, and I am so glad they will have you! Pastor Luis and your school counselor will get you more support if it’s hard to do all these jobs. Your mother and I have certainly needed that at times.”

              Help your teen connect regularly with a mentor, such as a family friend, relative, coach, community leader, therapist, or teacher. This relationship may help provide stability if you are separated.

              Areas to use caution:

              Try not to describe or show media footage of frightening elements of deportation, like detention centers or forced arrests.

              Try not to talk negatively about other groups on the whole (e.g., “Americans,” “Mexicans,” “White people,” “Black people”). As your child keeps growing, it will be important for them to form positive connections with different kinds of people. Emphasize instead that most grown-ups want to help kids, and that all sorts of people can be safe and kind.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [ICE Encounter? NYC Rapid Response Networks Can Help](https://www.documented.info/:locale/articles/34062142005661):

              Learn about the community rapid response networks offering support and assistance in emergency situations with ICE arrests. Find out how they can help.

              EN WA Banner.png

              In the current United States immigration climate, raids by Immigration and Customs Enforcement (ICE) are becoming more common. While it’s scary to think that ICE could stop, try to question, or even detain people close to you, it’s important to remember that you are not alone. There are many people in communities across the U.S. that want to help.

              Community Rapid Response Networks have been created to connect you to organizations, attorneys, and community members that are offering their services to help in emergency situations with law enforcement. 

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated February 2026. A version of this article originally appeared at ImportaMi.com.

              When can I call a rapid response network? 

              • To report ICE activity (if you see ICE in your neighborhood or on the street). 
              • If ICE knocks on your door or stops you. 
              • If ICE detains a family member or loved one.  

              What kind of services do rapid response networks offer? 

              Hotlines
              Most rapid response networks have a phone number that you can call. You can call the number to report ICE presence in your community, to tell them that ICE has stopped you and you need help, or to ask for help connecting to local legal resources. 

              Community observers
              Community observers show up at the site of an ICE interaction or arrest. They take notes and document the interaction with the goal of helping you with your legal court case. Your attorney could find any information about the interaction useful (such as the ICE officer badge number, what they say to you, if your rights are being respected, etc.) to represent you in court as best as they can. Community observers are usually U.S. Citizens that can help collect this information for you without fear of being detained.

              Legal assistance
              If you are detained by ICE, many Rapid Response Networks have networks of local pro bono or low-cost attorneys. They can try to connect you with legal assistance to help you with your case. 

              Emotional support
              Rapid response networks can connect you with trained community members that can act as accompaniment teams. Accompaniment teams are U.S. Citizens who can safely go with you to the court or to other meetings with law enforcement. They are not attorneys and they can’t give you legal advice, but they can make the experience less scary by being there with you. They can also offer support and accompaniment to your family members if you are detained.  

              Things to keep in mind when calling a rapid response network

              • Most networks are bilingual or speak multiple languages. 
              • Some of the networks only have one person to answer the phone. If the phone line is busy, it probably means they are on the line with someone else. Try calling back or leave a voicemail.

              Rapid Response Networks are growing, and more and more are being created. If you don’t see a Rapid Response Network near where you live, it might be worth checking with your local community center or doing an online search to double check.

              New York-wide Rapid Response

              New York State Immigration Hotline
              1 (800) 566-7636

              New York City Rapid Response

              Immigrant Defense Project
              (212) 725-6422

              Hands Off NYC ICE Hotline
              (229) 304-8720

              The Legal Aid Society
              (844) 955-3425

              Mayor's Office of Immigrant Affairs Immigration Legal Support Hotline
              1-(800) 354-0365

              Rapid Response Legal Collaborative
              Fill out this form to contact

              Rockland County Rapid Response

              Rockland Rapid Response Network
              (845) 510-5012 

              Ulster County Rapid Response

              Ulster Immigrant Defense Network
              (845) 293-3423

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Five Things To Do if a Family Member Is Detained by ICE](https://www.documented.info/:locale/articles/27193331513501):

              If you’re a non U.S. citizen and have a loved one detained by ICE, here’s how to locate them, secure legal help, prepare essential documents and offer support in their time of need.

              EN WA Banner.png
              As reports of ICE activity increase across the United States, many families are reporting increased anxiety as well — wondering what they would or could do if a loved one were suddenly detained. Whether you’re trying to protect yourself or help someone close to you who has already been detained, knowing what steps to take can make a difference.

              Aaron Reichlin-Melnick, senior fellow at the American Immigration Council, emphasizes the importance of getting legal help early. “Some individuals, when detained, are held in immigration detention centers, while others may be released. Some have prior immigration histories that could lead to immediate deportation, whereas others have never had any contact with ICE before and are simply placed into immigration court proceedings. Every case is different — this is exactly why it’s so important to speak with a lawyer to understand the risks and possible outcomes specific to each person’s situation.”

              This guide outlines five key steps to help you navigate this difficult process and support your loved one.

              1. Seek Legal Representation

              Legal support is essential. Always ensure any attorney or representative is licensed and trustworthy. If your loved one is detained in New York City and cannot afford a lawyer, free legal services are available through the New York Immigrant Family Unity Project (NYIFUP).

              You can also reach out to these reputable organizations:

              2. Locate Your Loved One

              ICE operates an Online Detainee Locator System (ODLS) to help families find out where someone is being held. You can search by:

              • Full name, date of birth, and country of origin
              • Or, if available, their Alien Registration Number (A-Number)

              Helpful tips:

              • Check for spelling errors, especially when searching hyphenated or double last names.
              • The Locator System cannot search for records of persons under 18 years. For assistance locating minors, family members can contact the Office of Refugee Resettlement National Call Center at 1-800-203-7001. The center is open 24/7.
              • If no information is available, contact your country’s consulate or embassy for assistance.

              Here’s a full guide on how to use the ICE Locator.

              3. Stay Connected and Provide Support

              Once you locate your loved one, contact the detention facility to ask about communication options. Some centers allow in-person visits, while others only permit video calls. Each facility has its own rules, including how to set up a phone account so your loved one can reach you.

              If you’d like to send money for personal needs or extra food, ask the detention facility how to contribute to your loved one’s commissary account.

              In most cases, you are not allowed to bring physical items like clothes or food, since detention centers provide these directly. However, items such as legal papers, books and letters may be allowed depending on facility rules.

              4. Gather Important Documents

              Prepare and keep copies of essential documents that may be needed for legal defense. Having these ready can help your attorney build a stronger case.

              These include:

              • Identification (passport, state ID)
              • Immigration documents (visas, notices to appear)
              • Birth and marriage certificates
              • Medical records
              • Prior legal or court documents

              5. Understand the Detention Process

              Being detained by ICE does not mean automatic deportation. Many individuals are placed into immigration proceedings and may be eligible for bond. “There is an immigration court process that the government has to go through to get a removal order. Just because someone is detained does not necessarily mean they are going to be deported,” said Reichlin-Melnick. “Individuals with no criminal record generally have the right to seek their release on bond or bail.”

              What If You’re a Parent?

              If you're a non-citizen and a parent or someone who is caring for a child, and you're worried about being detained or deported, it’s important to plan ahead. Hasan Shafiqullah, supervising immigration attorney at The Legal Aid Society, recommends taking proactive steps.

              The Legal Aid Society’s guide suggests:

              • Updating the emergency contact information you have at your child’s school
              • Obtaining or renewing your child’s passport
              • Authorizing someone you trust to make medical and education decisions
              • Setting up a power of attorney for managing property or finances

              These measures can ensure your child is cared for by someone you trust if you’re no longer able to. To learn even more, check out our guide on how to prep your finances and arrange for childcare if you fear being deported by ICE.

              Stay Informed and Cautious

              Finally, rely only on trusted sources of information. Misinformation spreads quickly on social and messaging platforms and can cause unnecessary panic. 

              “Right now we are seeing rumors and information passing along on WhatsApp and other sources. Sometimes those are correct, sometimes they’re wrong,” warns Reichlin-Melnick. “Find a trusted source about immigration enforcement in your local community — someone who clearly knows what they’re talking about — and maybe follow that person.”

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What to Do if Your Boss or Landlord Threatens to Report You to ICE](https://www.documented.info/:locale/articles/25689329854493):

              If your boss or landlord threatens to report you to ICE, you have rights regardless of your immigration status.

              EN WA Banner.png

              What to know about threatening to report undocumented immigrants to ICE:

              • Employers and landlords cannot use your immigration status to intimidate, retaliate, or harass you. Workplace and housing laws protect you.
              • Keep records of threats, including written messages, emails, and witness statements. This can help in legal action if needed.
              • Contact an immigration attorney or nonprofit organizations that offer free legal assistance. Reporting threats can protect you and others.
              • Identify trusted contacts, store important documents in a safe place, and be ready for unexpected situations involving immigration enforcement.
              • You are not required to share your immigration status. If ICE agents approach you, you have the right to remain silent and refuse to sign documents without a lawyer.

              Threatening to report someone to U.S. Immigration and Customs Enforcement (ICE) as a form of intimidation or retaliation is illegal, especially in New York, where strong worker and tenant protections exist. 

              Employers and landlords cannot use immigration status to threaten, harass, or exploit individuals. In many cases, these actions violate state and federal laws, including labor laws and fair housing protections.

              NYC has a law that makes it a Class A misdemeanor to verbally or in writing threaten to report someone’s immigration status to ICE. The offense is punishable by up to 364 days in jail and a $1,000 fine.

              The law could also provide a potential pathway to legal status, according to Razeen Zaman, director of immigrant rights at the Asian American Legal Defense and Education Fund. Undocumented immigrants who experience such threats may file a police report, which could help them qualify for a U visa, a designation for crime victims that may eventually lead to a green card.

              However, she noted that the law does not prevent someone from reporting an undocumented immigrant to ICE, only from using the threat as a form of coercion or intimidation.

              If your employer or landlord threatens to report you to ICE, you have rights regardless of your immigration status. Here’s what you should do:

              Know your rights

              • Retaliation is illegal. Employers cannot threaten to report you to ICE in response to a workplace dispute, such you as asking them for unpaid wages or reporting unsafe conditions. This is considered retaliation and is illegal under federal law.
              • Fair housing laws protect you. A landlord cannot use your immigration status as a way to harass or evict you unfairly. Some states, including New York and California, have laws specifically prohibiting this type of discrimination.

              Do not share personal information

              • You are not required to share additional immigration details with your landlord or employer beyond what is necessary for employment verification.
              • If ICE agents come to your home or workplace, you have the right to remain silent.
              • Do not sign any documents without speaking to a lawyer.

              Seek legal help immediately

              Filing a complaint against your landlord or employer does not require disclosing immigration status, and agencies like the NYC Commission on Human Rights have pathways for people to report violations anonymously. These agencies investigate claims, warn landlords and employers about legal consequences, and can impose fines or take further legal action if the harassment continues.

              Although the law prohibits retaliation against tenants or workers who file complaints, undocumented individuals may still fear exposure. Seeking legal advice from trusted organizations can help ensure that taking action does not put an undocumented immigrant at risk of deportation and, in some cases, may even open pathways to protections like a U visa.

              For legal assistance, you can reach out to:

              These organizations provide free or low-cost legal support and can help navigate tenant and workplace protections for undocumented individuals. Consulting with an immigration attorney is also recommended for personalized guidance.

              If you cannot afford a lawyer, look for local nonprofits or legal aid organizations that offer pro bono services

              Reported to ICE? Report the threat

              Prepare an emergency plan

              • Make a plan in case of an unexpected ICE encounter.
              • Identify a trusted friend or family member who can be contacted if needed.
              • Keep copies of important documents, such as identification, lease agreements and pay stubs, in a safe place.

              Threats of immigration enforcement are often used to intimidate people into silence or compliance. Knowing your rights and seeking legal support can help protect you. If you or someone you know is facing this situation, reach out for assistance immediately.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How To Prep Finances, Childcare and More If You Fear Being Deported or Detained by ICE](https://www.documented.info/:locale/articles/25335483457437):

              Concerned about ICE? Our comprehensive guide covers how to manage documents, legal advice, medical plans, childcare, finances, and more if you are detained.

              EN WA Banner.png

              What to know about getting your affairs in order if you are at risk of being detained:

              • The original copies of your identification and immigration documents are important. Do not hand these over permanently to a lawyer.
              • At all times, carry a small card or piece of paper with important information written down. Do not rely only on your phone, as you may not always have access to it.
              • A power of attorney for financial matters allows a trusted person to use your money for essential expenses like rent or legal fees.
              • If you have children, set them up with an alternative emergency contact who is aware of their needs and their school information.

              If you or your loved ones are worried about immigration enforcement, preparing now can help protect you and your family. This guide explains the steps you can take to stay safe, protect your rights, and make sure your family is cared for in case of an emergency.

              Keep your important documents safe

              Keep all critical identification, immigration forms, and personal documents in a safe and accessible location. Make copies and share them with a trusted person. These documents can make a difference if you are detained and need legal assistance.

              Store original identification, including passports, driver’s licenses, and state IDs, along with any immigration papers such as applications, notices, or letters from immigration authorities. If you have court records related to criminal or immigration cases, keep them safe as well. Birth certificates, marriage or divorce certificates, Social Security cards, and school and medical records for children should also be stored securely. Having these documents readily available can help ensure swift legal support and smooth transitions in case of an emergency.

              Talk to a lawyer now

              Even if you are not currently facing legal issues, speaking with an immigration lawyer can help you understand your rights and prepare for the future, which could include adjusting your status. Many nonprofit organizations offer free legal help but be cautious of scammers who charge high fees and make false promises. If you have plans to travel outside of the country, speak to a lawyer beforehand about the risks you could face when interacting with ICE when you try to reenter.

              If you decide to hire a lawyer, ensure they are licensed. Always have a written contract in a language you understand, and never permanently hand over your original documents. If you need to make payments, request receipts and use checks or money orders instead of cash. Before making significant legal decisions, getting a second opinion can provide added security. Being informed about your rights before a crisis occurs can help protect you from exploitation and ensure you make the best decisions for your future. 

              If you are detained, you should ask to immediately speak to a lawyer.

              Plan for medical needs

              Carry with you a written record of essential medical information. This should include your doctor’s contact information, a list of any medications you take and their dosages, and details of any known allergies or chronic conditions.

              If you trust someone to access your medical records, consider signing a HIPAA form to allow doctors to share information with them. This can be helpful if you are detained and need medical care but cannot communicate your needs.

              Make a childcare plan

              If you have children, it’s critical to have a plan in place in case you cannot care for them. Choose a trusted person who can step in if necessary. Discuss the plan with them in advance to make sure they agree. Share this alternative emergency contact with your child’s school.

              Make sure your designated caregiver knows your child’s school name, address, and contact information. They should also be aware of any medical conditions, medications, or allergies your child has. Give this person emergency contact information for other trusted relatives as well.

              Store your child’s birth certificate, school records, and medical papers in a safe place your emergency caretaker can access.

              To provide legal authority for someone to care for your child, you may want to explore legal options. A special power of attorney gives a trusted person temporary authority to care for your child and can be canceled anytime. Guardianship is a more formal legal arrangement, usually handled in Family Court, that allows someone to make important decisions on your child’s behalf. This option can be more complicated to undo, so consult a legal expert before proceeding.

              Prepare for financial needs

              If you are detained, someone you trust may need to manage your finances to keep up with bills and necessary expenses. A power of attorney for financial matters allows a trusted person to access your bank account, pick up your paycheck, pay bills, and use your money for essential expenses like rent or legal fees. Consulting a lawyer or financial expert can help you set this up properly.

              Keep important information with you

              At all times, carry a small card or piece of paper with important information written down. Include the names and phone numbers of trusted family or friends, the contact details of any lawyer who has agreed to help you, and the contact information for your child’s school if you have children. Write down your doctor’s name and any necessary medical details.

              Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts

              Do not rely only on your phone, as you may not always have access to it. Keeping this information written down ensures you can reach the people who can help you in an emergency.

              Taking these proactive steps can help protect you and your loved ones during uncertain times. Being prepared ensures you have the necessary resources to assert your rights, secure your family’s well-being, and navigate emergencies more confidently. 

              Downloadable Resources

              Infographics:

              - [Reporting Abuse and Locating Someone in Immigration Detention.](https://www.documented.info/:locale/articles/22212081211165):

               

              This document is for informational purposes only and is not a substitute for legal advice from a qualified attorney.

              If you have an adult family member in immigration detention or think your friend or family member may be in detention, you can search for them using the ICE Online Detainee Locator System.  You can also contact ICE by phone to inquire if the individual is detained: 1-888-351-4024 (Monday to Friday 8:00am-8:00pm EST).

              To search for individuals in detention, you will need their A# or their Full Name, Date of Birth and Country of Origin. If a person is in ICE detention, the ICE Online Detainee Locator will tell you which detention center they are in. 

              How can I get in touch with a detained friend or relative and how can I find help for them? 

              The Freedom for Immigrants National Detention and Abuse Reporting Hotline (209-757-3733) for help connecting with individuals in detention, to report any exploitation or abuse within detention centers, to help connect individuals in detention to legal resources and volunteer support networks, and to seek support with paying bond (a “bond” is a payment that is sometimes required by the government as a condition of release from 

              Downloadable Resources

              Infographics:

              - [Supporting Children After a Parent's Deportation or Detention](https://www.documented.info/:locale/articles/34398061520413):

              A version of this article originally appeared at the Minnesota Association for Children's Mental Health. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 4, 2026.

              EN WA Banner.png

              The deportation of a parent can be a very stressful and frightening event for a child of any age. Children may show mental health and behavioral challenges as they process the separation and adjust to the change in their lives. This document was prepared by child mental health professionals, and it describes ways to support healthy development and resilience for children in this difficult situation. It is intended for children's primary caregivers, along with other supportive adults, like teachers and neighbors. You may also reference this document.

              Help the child feel safe

              Children feel the safest when the adults around them can regulate their own emotions well. Make sure that you take good care of yourself during this transition by relying on your support network, processing your feelings with other adults, and using your coping skills. That way, you are more likely to be calm when you talk to the child.

              A parent's deportation can make a child feel like the world is an unsafe, unkind place. One of the most important things you can do for a child in this situation is to help them trust that their basic needs will be met. If they have moved to a new home, make sure they know where they are sleeping, how to get a cup of water, and where to find snacks.

              Children may have anxiety about their own safety and their family's safety. Show them all the things you do to keep them safe and healthy, like wearing seatbelts and brushing their teeth. Older children and teens may appreciate knowing what their communities are doing to protect people from deportations and learning what they can do to stay safe.

              Help the child connect to familiar, safe people, like teachers, relatives, and pastors. Try to maintain the same routines the child had before the parent was deported. For example, regular meal times can help the child know that they do not have to worry about having enough to eat. Regular bedtimes help their brains heal from stress.

              Listen to the child

              When you talk to a child about their parent's deportation, start by relaxing your own body and voice. If a child sees that you can handle your own feelings, they know that you can handle their feelings as well.

              It is important to start conversations by learning what a child already understands and believes about deportation. This approach lets the child guide the conversation, helps you meet them at their developmental stage, and avoids introducing new fears. Sometimes, children have heard things that are not true, and you may need to correct their beliefs.

              One of the main ways that children share their thoughts and feelings is through play. When you pay attention to a child's play, you learn what they are thinking about the world, and you also show them that you care about their thoughts and feelings. Some common themes that children may play about after a parent's deportation are arrests, jail, punishment, family separation, and families finding each other again.

              While a child is playing, give them your full attention and narrate what you see them doing ("Oh, the mommy bear is looking for her baby bear!"). You do not need to ask questions or explain things to the child while they are playing; you help them the most when you just pay attention, listen, and accept their thoughts in play.

              Many children keep their difficult feelings silent until a grown-up gives them permission to talk about them. Even if the child seems okay, try helping a child label and name their own feelings. Emphasize that all feelings are normal and okay. You can say things like:

              •  "I wish your mom was here to see your recital today. I wonder if you were thinking about her."
              • "When people see a parent get arrested, they may feel scared and mad. You can share these feelings with me, even if they are hard to talk about. I always want to hear what is on your mind."

              Helping children understand deportation

              It can be hard to describe deportation to a child, but it is still important to help them understand what has happened. Being honest in age-appropriate ways can help strengthen the child's trust in the adults around them. Most importantly, children need to know that their loved one did not want to leave them behind.

              It is important for children to understand that their parents are trying hard to be good people. When you talk with children about deportation, try not to describe the parent as a "criminal". Instead, use language like this:

              • "To move to the U.S., people need permission papers. It takes a very long time to get those papers, and a lot of people are still waiting for them for years after they move to the U.S. Waiting for these papers doesn't make someone a bad person. It just shows how many other people are waiting for their permission papers, like a long line in a store. Sometimes, a person has to move to another country while they wait for their papers."

              Young children often blame themselves for bad things that happen. Reassure children that nothing they did or didn't do caused their parent's deportation.

              •  "It can be very sad and scary when a parent is arrested and deported. It's not a kid's job to keep a parent safe from that. There wasn't anything you could have done or said to stop your dad from being deported. It was about grown-ups' rules and it doesn't have anything to do with kids."
              • "It isn't your job to bring your dad back here. Your job is to be a good big brother, and to work hard in school, and to help your auntie with chores. Grown-ups are doing everything they can to help families get back together."

              You can be a supportive listener even if you do not have to have all of the answers to their questions. If a child asks when a parent will return, or why agents targeted them, you can reply, "I don't know. I promise to tell you if I find out more". Remind the child that they can keep asking you questions as often as they need to.

              Try to promise only what you know is true. Instead of promising that no other loved ones will be arrested, promise the child: "You will always have adults around you who do their best to take care of you. You will always be so loved and so important".

              Find age-appropriate books about deportation, previewing them before sharing them with children. Plan a time to read when you can support a child's emotional response during and after reading together; bedtime may not be the right time. Follow the child's lead while reading, allowing for repetition, questions, skipping parts, or reading the ending first if a child needs to know what happens. Offering comfort and physical closeness when reading (hugs, snuggles, etc.) can help a child feel loved and safe.

              •  I Wish You Knew by Jackie Azúa Kramer
              •  Something Happened to My Dad by Ann Hazzard and Vivianne Aponte Rivera
              •  Until Someone Listens by Estela Juarez and Lissette Norman
              •  Mama's Nightingale by Edwidge Danticat
              •  Mango Moon by Diane De Anda

              A child's behavior

              Many children show some difficult behaviors after a parent is deported, such as acting aggressively or struggling to follow rules. Help them identify the feelings underneath their behaviors and find other ways to take care of these feelings.

              • "I see that you are hitting your cousin. I wonder if you're feeling mad or sad or scared right now. Would you like to tell me what's on your mind while I braid your hair, or do you want to go run around at the soccer field?"

              Other children may show regressive behaviors. They may act like a younger child, or seem to "lose" skills that they had before, like toilet training or impulse control. Some children become more scared of separation from caregivers. This is a very common response, and it is temporary. Be patient towards the child, and do not make them feel ashamed for acting younger. Keep up age-typical expectations in all the ways the child is able to (e.g., clearing their plates, doing homework, etc.), but be flexible as well. For example, a child may need to share a bedroom with an adult for a while in order to feel safe at night.

              Support positive ways to express difficult feelings. This can include play, writing, active movement/exercise, art, and music.

              Some children are well behaved after a parent's deportation, but they are feeling difficult feelings on the inside. Let them know it is okay to share sadness, anger, and fear.

              Keep the connection strong

              Work with the child to put up photos and other reminders of the parent. If you have videos or recordings of the parent's voice, offer to listen to them with the child.

              Read books like The Invisible String, No Matter What, and The Kissing Hand that help the child understand how they are still loved even when their loved one is far away.

              Support the child in staying close with the parent from afar. Set up phone calls, video calls, and letters with the parent if possible. Meanwhile, help the child feel connected in their heart. Ask questions about the parent, help the child share or draw about positive memories with them, or pray for them together if this is a part of the child's tradition. Remind the child of all of the things the parent loves about the child.

              Young children often think that their parents control everything about the world. In fact, some may think that their parents wanted to go away. They may need reassurance that some things were out of the grown-up's control and the parent did not choose to leave them behind.

              • "Your mommy loves you very much, and she was so sad when she had to go away. She did everything she could to stay here, and she'd be here if she could."

              Support the child's development in other ways

              After children go through difficult experiences, you can help them stay healthy and develop well using these simple supports:

              •  Helping a child stick to routines
              •  Supporting school success and engagement
              •  Teaching the child to manage their emotions
              •  Providing opportunities to play and be a kid
              •  Bringing the child to familiar religious and cultural spaces
              •  Building friendship skills
              •  Offering chances to take on age-appropriate responsibility (like chores)
              •  Giving the child practice solving problems in their lives
              •  Practicing making goals and meeting them
              •  Promoting sleep health
              •  Helping the child build spaces to belong (like with relatives or friends)

              Mental health providers like therapists and school counselors can help children with these needs.

              Perhaps the most important resource for children who have been through a stressful experience is a stable caregiver. Taking good care of yourself will make it easier to respond well to the child's needs each day.

              Above all, it is important to stay hopeful about the child's future. The most common response to trauma is recovery. In fact, after going through very difficult events, most children are doing quite well a few years later. The child you are caring for has a bright future. Whether you are in this child's life for a short time or a long time, the safety, stability, and love you offer now will support their thriving for the rest of their lives.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Additional Resources for Life After Deportation](https://www.documented.info/:locale/articles/33170805691421):

              Rebuilding life after deportation can feel overwhelming emotionally, financially, and socially. Below is a collection of additional trusted resources to help you or your loved ones navigate the transition, reconnect with support networks, and begin planning next steps.

               

              Mental Health & Emotional Support

              Country-Specific Reentry Guides

              • Deportation to Guatemala: What to expect upon arrival, documents needed, and immediate support organizations.

              • Deportation to Honduras: Safety tips, reintegration programs, and important government contacts.

              • Deportation to Central America: General guidance for navigating return to Central American regions, including housing, employment, and rights.

              • Deportation to El Salvador: Explains arrival procedures, emergency assistance options, legal and medical resources, and steps for rebuilding stability after return.

              Credits & Acknowledgments

              This resource section draws from the work of organizations committed to supporting migrants and deported individuals. Special thanks to: 

               

              - [Sending Mail and Money to Loved Ones in ICE Custody](https://www.documented.info/:locale/articles/32251087926813):

              Learn how to send mail, money, and legal documents to a loved one detained by ICE. Find out the rules and procedures for each facility.

               

              If your family member has been detained by Immigration and Customs Enforcement (ICE), you can send them mail, money, their legal documents and limited items. However, the rules are strict and vary by facility. This guide explains what you can and cannot send and how to do it properly.

              The first thing to know is that each detention facility has different procedures. You must contact the specific facility where your loved one is detained to understand how to get in touch with them.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated December 2025.

              How to find your loved one in ICE detention 

              Once you know where your loved one is detained, you can get more information about how to send mail, money, legal documents or schedule a visit because every facility has different rules.

              Visit ICE's official website for detention facilities. Use the search tool to locate the relevant detention center. 

              Click through the tabs to get the general number for the ICE detention facility. You can call this number to confirm mail and money deposit procedures if the detainees have access to tablets that they can use to contact their outside supporters.

              After locating the detention center, you can schedule calls or visits. Some facilities offer in-person visitation, while others may only permit video visits. If you do not have status, it is suggested that you do not visit a loved in custody. 

              If you are worried that your own immigration status puts you at risk when interacting with ICE, consult with an attorney.

              Also Read: How to Use ICE’s Detainee Locator System

              Key points about sending money to someone in ICE detention

              You should not send cash or personal checks directly to a loved one. There are a few other options for getting money to someone in ICE detention so that they can purchase limited goods, stamps and food. You must confirm with each facility to understand which of these methods they accept.

              1. Sending a cashier check or money order to the detention center directly. Call the facility to ask exactly what information you should include on the payment, such as if it should be addressed to the detention center or the full name of your loved one.
              2. Using an accepted electronic system, such as WesternUnion or Access Corrections
              3. Using the ATM for visitors at the physical detention center

              Key points about sending mail or packages

              The required information for all letters are the detainee's full legal name, the last four digits of A-number and the sender's complete name and return address. Check with each facility to ensure that you are addressing the letter to your loved one correctly.

              Also Read: Lost Your USCIS A-Number? Find It With This Guide

              People in ICE detention can send as many letters as they like, though they have to pay for postage themselves. The ICE facility may provide paper, writing instruments and envelopes free of charge. Indigent detainees, which ICE defines as someone who has less than $15 balance in their account, are given a limited number of stamps per month. 

              There are additional instructions for sending confidential or legal documents. Check with the ICE facility to ensure that these can be delivered securely. If you are sending them a passport or other official document, it is recommended to send copies to the ICE detention center rather than an original.

              To send packages of items, call the ICE facility first to get approval. Only send what's specifically approved. Some facilities may not accept packages at all.

              Packages and letters will be opened and inspected for contraband. ICE officials should only open legal mail in the presence of your loved one. Keep records of all money transfers and important correspondence.

              Approved items may include:

              • Small religious items
              • Religious and secular reading materials (softcover)
              • Legal documents and papers
              • Pictures (maximum of 10, measuring 5" x 7" or smaller)
              • Prescription glasses
              • Dentures
              • Personal address books or pages
              • Correspondence
              • Wedding rings
              • Other items approved by the facility administrator

              Prohibited items may include:

              • Electronic devices (cell phones, laptops, tablets, radios, electric razors)
              • Cash (always use money orders or electronic transfers)
              • Food items
              • Clothing
              • Any weapons or tools
              • Tobacco products

              Essential travel items may include:

              You can only send travel items if your loved one is being deported from the U.S. The items must be approved by an official at the ICE detention center and are limited to one small piece of luggage, typically 40 pounds maximum.

              • No electronics allowed even in luggage
              • Travel necessities such as clothes
              • Prescription glasses
              • Dentures
              • Essential medications (with proper documentation)

              Downloadable Resources

              Infographics:

              - [Explainer: What is Power of Attorney?](https://www.documented.info/:locale/articles/25335176234909):

              A power of attorney enables someone on the outside to manage financial matters and secure a lawyer if you are detained.

               

              What you need to know about power of attorney: 

              • A power of attorney (POA) is a legal document that appoints a person, known as the agent, to act on behalf of another individual, the principal, when they are unable to do so themselves.
              • A POA can help immigrants manage their financial affairs if they are detained or deported.
              • If an immigrant is detained, a POA can allow an agent to transfer funds from a bank account to secure legal services or to support family members.
              • Depending on the individual’s circumstance, a POA may not always be needed.
              • Seek legal assistance if a POA document is difficult to understand.

              Approximately 250,000 immigrants have been ordered deported by New York immigration courts over the past 25 years, according to exclusive data obtained by Documented. To prepare for a potential deportation, some undocumented migrants are taking steps to protect their families and finances.

              One option is a power of attorney (POA), which allows a designated person to manage financial matters on their behalf. While a POA may not be necessary in every case, here’s what you need to know about its purpose and how it works.

              What is a power of attorney?

              A power of attorney (POA) is a legal document that appoints a person, known as the agent, to act on behalf of another individual, the principal, when they are unable to do so themselves. While often used when a person becomes unable to make decisions due to age or a medical condition, a POA can also help immigrants manage their financial affairs if they are detained or deported.

              For example, a POA could allow the agent to transfer funds and make withdrawals from a bank account while a migrant is in detention. These funds can be used to pay fees for legal representation, cover rent payments, and support family members.

              Is a POA always necessary?

              Whether you need a POA depends on your circumstances. If you have a co-signer on your bank account, a POA may not be necessary. However, if you own property and need someone to sell it after deportation, a POA could be essential.

              A POA may also allow an agent to withdraw funds or transfer money from U.S. banks after deportation. However, if your bank permits account management from outside the U.S., a POA might not be needed.

              It's best to assess your situation individually.

              Can I sign a POA if I am detained?

              A notary public can be hired to travel to a detention center to meet with an incarcerated person. Each facility has its own protocols and may require prior approval for a visit.

              How do I file a POA?

              Once you have established that a POA is necessary, and have spoken with someone you trust to be your agent, you can proceed to create the legal document.

              New York State offers a Statutory Short Form POA, which includes the required information to grant authority for real estate transactions, banking transactions, business operations, and more. Individuals may also customize their POA as needed.

              The principal and the agent must both sign the document in front of a notary public. The agent’s authority takes effect after they sign in front of the notary public. In New York, a POA cannot be done remotely.

              Is there a cost to do a POA?

              Filling out a Power of Attorney is free and most governmental agencies have instructions in the form about how to fill them out. To validate the POA, however, you will need the signature of a public notary which costs $2 per signature in the state of  New York. If the notary traveled to you, the cost might be higher.

              If you hired a lawyer or notary to create a custom POA, the cost can range anywhere from $150 to $500. It is best to inquire before starting the process.

              Can I cancel a POA?

              Yes. According to the statutory short form,  “you can revoke or terminate your Power of Attorney at any time for any reason as long as you are of sound mind. If you are no longer of sound mind, a court can remove an agent for acting improperly.”

              Once revoked, you must also notify any agency or third party that has interacted with your agent.

              Can a POA be used for immigration matters?

              No. A POA does not grant the agent authority over immigration matters, like attending immigration hearings as a legal representative or filing forms on their behalf.

              A POA can be used to help secure legal representation from a DOJ-accredited immigration lawyer.

               

              Downloadable Resources

              Infographics:

              - [ICE vs. Customs and Border Protection: What Immigration Law Enforcement Does](https://www.documented.info/:locale/articles/33416602261661):

              Learn about the different law enforcement agencies involved in immigration raids in the U.S. and understand your rights when encountering them.

              EN WA Banner.png

              As immigration raids continue to increase in the U.S., you may see different law enforcement agencies conducting arrests. This guide explains the differences between the federal agencies tasked with immigration enforcement with recommendations for people who may encounter agents in New York City or nearby areas.

              Not every law enforcement officer you encounter is allowed to enforce immigration law. In NYC, local police generally cannot arrest someone based on their immigration status. Additionally, bounty hunters are also not allowed to enforce immigration law and make arrests. However, they can use digital tools to track and surveil people and then provide ICE with that information. 

              Also Read: What Is The Difference Between ICE and Police?

              What is Immigration and Customs Enforcement (ICE)?

              ICE is an agency that falls under the umbrella of the Department of Homeland Security. It was created in 2003 and has three branches: Homeland Security Investigations (HSI), Enforcement and Removal Operations (ERO), and the Office of the Principal Legal Advisor (OPLA).

              While most of the arrests and raids are conducted by ICE officers who are part of the ERO division, sometimes HSI agents also conduct arrests. ICE officers often wear vests that say the words POLICE/ICE on them, or if they are part of the HSI division, their clothing will indicate that. 

              ICE Enforcement and Removal Operations (ERO) officers knock on a door in NYC. Photo: USCIS.

              When interacting with ICE agents, remember that you have rights. Whether you encounter agents in a public space or in your home, you have rights that you can assert. 

              • You have the right to remain silent. Whether agents come to your door or stop you in public, you have the right to remain silent and refuse to answer any questions without a lawyer present. 
              • You have the right to an attorney. If you or a loved one is detained, you have the right to be represented by a lawyer.
              • You have the right to film the interaction so long as you do not interfere with the arrest. See this guide by NYCLU for more detailed information

              What is Customs and Border Protection (CBP)?

              The Customs and Border Protection (CBP) agency and its U.S. Border Patrol fall within the umbrella of the Department of Homeland Security. The agency is responsible for patrolling the border and other ports of entry.

              CBP officers are normally only encountered when arriving at the airport or driving through the US-Mexico or US-Canada border; however, they are legally allowed to conduct searches of people, cars, and other vessels that are within 100 miles of a coastline or border. New York City is within the 100-mile border zone.

              If you encounter a CBP officer, you have rights you can assert. Similar to when you encounter an ICE officer, you have the right to remain silent and refuse to answer questions without a lawyer present. For more detailed information and case-specific scenarios regarding CBP interactions, check out this guide by the ACLU

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Know Your Rights: Immigrants and ICE in Public Areas](https://www.documented.info/:locale/articles/32601732151837):

              Learn your rights as an immigrant or migrant when encountering ICE or CBP agents in public spaces. This guide provides examples and advice on how to exercise your rights.

               

              As immigration enforcement arrests are increasingly being conducted in public spaces like sidewalks and open streets, it is important to understand your rights and how to exercise them as an immigrant or migrant. This guide describes examples of public spaces and what to do if you encounter agents with United States Immigration and Customs Enforcement (ICE) or Customs and Border Protection (CPB).

              What is a public space

              Open spaces like parks and sidewalks are considered public spaces, as are dining areas in restaurants, the MTA subway platform, supermarkets, and retail stores. ICE and CBP agents do not need a warrant to enter and make arrests in these areas. If you encounter them, however, you have rights you can assert. 

              What are my rights with ICE public spaces

              You have rights, regardless of your immigration status. These are a few of them and how to exercise them if you interact with ICE or CBP in public or mixed spaces.

              If an ICE agent approaches you and starts questioning you, do not run or panic. Calmly ask “am I free to go?” If the officer says yes, you can walk away. 

              If an ICE agent says you are not free to go, you have the right to remain silent. You can assert this right by saying you will not answer any of their questions.

              You have the right to an attorney. You can state that you will not answer any questions without an attorney present, including the question of whether or not you are a citizen. 

              You have the right to refuse to be searched. You can assert this right by saying you do not consent to a search. 

              You have the right to refuse to sign any document. You can assert this right by saying you will not sign anything without the presence or support of a lawyer.

              You have the right to remain silent if they ask you for documentation. However, if you do have proof of citizenship, lawful residence, or temporary status, you may decide to show them these documents

              Resources in case of detention

              If you or a loved one is detained by ICE, or you witness an ICE interaction, you can get help by calling a hotline:

              • Immigrant Defense Project’s hotline offers legal advice, referrals for free legal services and referrals for private immigration attorneys. Their number is 212-725-6422.
              • New York’s Office for New Americans’s hotline allows you to report an ICE encounter and also advises on free legal representation. Their number is 800-566-7636.
              • NYC Mayor’s Office of Immigrant Affairs’s legal support hotline helps connect new yorkers to immigration service providers. You can reach them by dialing 311 and saying "immigration legal.” Their hours are from 9am-6pm, Monday to Friday. 

               

               

              Downloadable Resources

              Infographics:

              - [What Is The Difference Between ICE and Police?](https://www.documented.info/:locale/articles/25254207252893):

              You do not have to share your immigration status with ICE or NYPD.

               

              What to know about the difference between ICE and police:

              • NYPD cannot detain or deport people for immigration violations.
              • Both ICE and NYPD are required to identify themselves if they show up at your home or business.
              • NYPD can’t transfer people to ICE without a judicial warrant.
              • You do not have to share your immigration status with ICE or NYPD.
              • Calling 9-1-1 does not put the caller at risk of being reported to immigration authorities.

              This is what immigrants need to know about the role of the New York Police Department in immigration enforcement so they better understand their rights and how to protect themselves if either kind of officer questions them.

              What is ICE and what does it do?

              U.S. Immigration and Customs Enforcement (ICE) is a federal agency under the Department of Homeland Security (DHS), created to enforce immigration laws and protect national security. 

              ICE agents usually wear plain clothes or tactical gear with insignia that reads ICE, DHS or ERO (Enforcement and Removal Operations). They carry badges that identify them as agents of these agencies.

              Also Read: ICE At The Door? How Noncitizens Should Talk to Immigration Officers

              ICE has the power to:

              • Arrest, detain, and deport individuals for immigration violations.
              • Conduct raids to apprehend undocumented immigrants with criminal records or outstanding deportation orders.
              • Investigate immigration-related crimes including human trafficking and fraud.
              • Hold individuals in immigration detention centers while their cases are processed.

              ICE does not have the authority to enforce state and local laws unrelated to immigration. The agency must obtain warrants to enter private properties or conduct certain enforcement actions. ICE cannot compel local law enforcement agencies to assist with immigration enforcement if they choose not to cooperate. 

              What is NYPD and what does it do?

              The NYPD is responsible for enforcing New York state and city laws and ensuring public safety. It does not enforce federal immigration laws. Since Trump took office, the relationship between the NYPD and ICE has remained unchanged.

              In accordance with city and state laws, NYPD continues to work daily with federal law enforcement agencies, including ICE, on a wide range of criminal investigations, however, "the NYPD does not enforce federal immigration laws or participate in immigration raids," a spokesperson with the Office of the Deputy Commissioner, Public Information, told Documented.

              Calling 9-1-1 does not put the caller at risk of being reported to immigration authorities.

              NYPD officers wear standard police uniforms with "NYPD" insignia. They carry badges and identification cards that clearly state they are part of the New York City Police Department."

              NYPD has the power to:

              • Enforce New York state and city laws, including responding to crimes, emergencies, and public safety issues.
              • Investigate criminal activity and work with federal agencies on criminal cases (not immigration enforcement).
              • Protect the rights of all New Yorkers, regardless of immigration status.
              • Patrol NYC streets and the MTA subway.

              The NYPD cannot detain individuals solely for immigration violations or transfer them to ICE custody without a judicial warrant. The NYPD is prohibited from asking about or sharing individuals' immigration status unless it is directly relevant to a criminal investigation. 

              ICE agents sometimes misrepresent themselves as police or probation officers, using intimidation tactics, false stories, or deception to gain entry into homes or obtain information.

              If this happens, the ACLU of Southern California advises you to take the following steps:

              • Verify who is at the door: Ask what agency they are from, request to see their identification or badge, and inquire about the reason for their visit. If they claim to have a warrant, ask to see if it is signed by a judge.
              • Document the encounter: Record the interaction on video, take note of officer names and badge numbers, identify any witnesses, and write a detailed account of what happened.
              • Report the incident: Download the Mobile Justice app to record and report encounters directly to the ACLU. You can also contact your local raids network or legal service providers for assistance.

              What to do if you are questioned by ICE or the police

              If you are approached by police or ICE, knowing your rights can help protect you.

              • You have the right to remain silent. Practice the phrase, "I have the right to remain silent" in English so that you are prepared to say it out loud.
              • You do not have to consent to a search. Police may pat you down only if they suspect a weapon.
              • If arrested by police, you have the right to a lawyer. The government must provide one.
              • If detained by ICE, you can consult a lawyer, but at your own expense.
              • You do not have to answer questions about your immigration status.

              If you are arrested or detained:

              • Say "I wish to remain silent and want a lawyer."
              • Do not sign anything or make statements without legal advice.
              • If arrested by police, you have the right to one local phone call.
              • If detained by ICE, you can contact your consulate.
              • Keep your immigration documents safe and share your A-number with family.

              If your rights are violated during an encounter with police or ICE:

              • Write down details (badge numbers, officers' names, witness contacts). Both ICE officers and NYPD officers are required to identify themselves if they appear at your home or business.
              • Seek medical attention if injured.
              • File a complaint with internal affairs or a civilian review board.

              If you believe your rights were violated, you can file a complaint with the NYPD’s internal affairs or the Civilian Complaint Review Board (CCRB).

              You can contact an immigration attorney or a local immigrant advocacy organization for legal advice and support. Organizations such as the American Civil Liberties Union (ACLU) and Immigrant Legal Resource Center (ILRC) provide resources and assistance for individuals facing such situations. 

              Also Read: How To Prep Finances, Childcare and More If You Fear Being Deported or Detained by ICE

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Know Your Rights When Interacting with ICE](https://www.documented.info/:locale/articles/23709212943517):

              What you say (or don't say) to U.S. Immigration and Customs Enforcement officers could protect you and your family if ICE is at your home or workplace.

              EN WA Banner.png

              Immigrants and undocumented migrants have rights when interacting with U.S. Immigration and Customs Enforcement (ICE). Understanding these rights is essential to protecting yourself and your family. This guide explains what ICE is, how its agents operate, and how you should respond during encounters.

              What is ICE?

              ICE is a federal agency under the U.S. Department of Homeland Security (DHS) tasked with enforcing immigration laws, investigating illegal activities, and protecting national security. ICE is responsible for enforcing immigration policies, including the detention, deportation, and removal of people in the U.S. without legal status. 

              With an annual budget of about $8 billion and 20,000 employees, the agency has two main divisions:  Enforcement and Removal Operations (ERO), which handles deportations, and Homeland Security Investigations (HSI), which focuses on criminal activities such as human trafficking, immigration fraud, and drug smuggling.

              What to do if ICE comes to your house

              If ICE agents come to your door, it’s crucial to understand your rights and handle the situation safely. According to the American Civil Liberties Union, the first thing to do is to remain calm and avoid panic. If agents are at your door, keep the door closed and ask through it whether they are immigration agents from ICE. This helps you control the situation without immediately letting them inside.

              Once you’ve established who is at the door, ask them the purpose of their visit. It is generally safer to speak to ICE agents through the door rather than opening it right away. If the agents do not speak your language, ask for an interpreter to assist with communication. This ensures that you fully understand what is happening. 

              One of your key rights is asserted when you verify whether the agents have a judicial warrant. You can ask them to provide a warrant signed by a judge, and if they claim to have one, request that they slide it under the door for inspection.

              Carefully examine the warrant they provide. A judicial warrant, which must be issued and signed by a judge, will specifically list a person’s name and/or areas to be searched within your home. An administrative warrant issued by the Department of Homeland Security (DHS) or ICE, signed by an immigration officer, does not have the authority to grant entry into your home. If ICE agents do not present a judicial warrant, you are legally within your rights to refuse them entry. In this case, it is important to state clearly, "I do not consent to your entry."

              If the agents attempt to force their way inside, do not physically resist. Clearly state, "I do not consent to your entry or search of these premises. I am exercising my right to remain silent and would like to speak with a lawyer."

              Everyone inside the residence has the right to remain silent, so exercise this right. It’s also essential to not sign any documents or provide false information. Before signing anything, consult a lawyer to ensure you fully understand your rights and the legal implications of any paperwork. By knowing and asserting your rights, you can protect yourself and your family during an encounter with ICE.

              What to do if ICE comes to your workplace

              If you encounter ICE agents at your workplace, it’s important to understand your rights and stay calm. 

              According to the Center for Human Rights and Constitutional Law, employees have the right to remain silent and not answer questions about their immigration status. Workers also have the right to legal counsel, meaning you can wait to consult an attorney if you are approached by ICE. 

              If ICE agents seek access to private areas of a workplace, you have the right to request a warrant signed by a judge, and they must show it before entering restricted spaces.

              During an ICE raid, workers should remain composed and avoid obstructing or resisting agents, as this could lead to legal consequences. It’s recommended to designate a point person to communicate with ICE and document any relevant details, such as the names and badge numbers of agents. Inform your attorney about the raid as soon as possible, and avoid providing false information or fraudulent documents. Additionally, employees should be familiar with their employer's policies on handling ICE encounters to ensure the safety and rights of everyone involved.

              You can download a Know Your Rights card from the Immigrant Defense Project. The card provides essential information about legal rights when interacting with U.S. Immigration and Customs Enforcement (ICE) and is available in multiple languages, including Simplified and Traditional Mandarin, Haitian Creole, French, and Spanish.

              What to do if ICE detains you

              Your family or friends can find out where you are being held through ICE’s Online Detainee Locator System, available at https://locator.ice.gov/odls/#/index. To use this system, they will need your full name and your Alien Registration Number (A number), which is usually listed on immigration documents. 

              Also Read: How to Use ICE’s Detainee Locator System

              Additionally, they can contact the local ICE office or call ICE’s Detention and Reporting Information Line at 1-888-351-4024 to request information about your location.

              Requesting bond for release

              In many cases, individuals detained by ICE have the right to ask for bond, which is a sum of money paid to the government as a guarantee that you will attend future court hearings. You can request that ICE set a bond amount, and if the amount is too high or ICE refuses to set one, you have the right to request a bond hearing before an immigration judge. During this hearing, the judge will assess whether you pose a danger to others or are likely to appear for your court dates.

              To improve your chances of securing a bond, it is helpful to provide evidence of your ties to the community, such as pay stubs, a signed lease, or support letters from family members, friends, clergy, or employers. Keep in mind that if you recently arrived at the border or have certain criminal convictions, you may not be eligible for bond. You must consult an immigration lawyer to better understand your eligibility.

              Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts

              Getting help with bond payments

              If the bond amount is set higher than you or your family can afford, you may be able to get assistance from a bond fund. The National Bail Fund Network offers a directory of community bail funds that might be able to help. On their website you will find a list of organizations providing support in these situations. 

              We are proud to feature a video resource in partnership with We Have Rights. This video provides essential information and guidance for immigrant communities, helping individuals better understand their rights and navigate complex legal situations. Visit We Have Rights to explore additional resources and learn more about their impactful work.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Visa Revocations and Terminations: What International Students Need to Know](https://www.documented.info/:locale/articles/27190590129437):

              As the Trump Administration takes aim at universities and tries to deport hundreds of students here on visas, here's a resource guide for any students facing visa revocation or SEVIS termination.

              EN WA Banner.png

              1.1 million international students studied in the United States during the 2023-24 academic year, according to a recent report released by the Department of State’s Bureau of Educational and Cultural Affairs and the Institute of Education. Two of the top five largest host schools for international students are located in New York City — NYU came in at #1 and Columbia University ranked third. However, over the last several weeks, the Trump administration’s move to attack universities and deport hundreds of international students here on visas has led to widespread panic, in New York and elsewhere. 

              While recent reports indicate that the U.S. government is reversing the termination of some student visas following a wave of court challenges against the Trump administration’s crackdown, we recognize that this remains an overwhelming and uncertain situation for many. We also know that knowledge is power, so we teamed up with Immigrant ARC (I-ARC), a network of legal advocates and an institute for immigration law training and policy, to break down some of your biggest questions about student visa revocations, terminations and your security in the United States.

              What are the reasons my visa might be revoked?

              The U.S. Department of State has broad discretion to revoke visas. Historically, international students could lose their legal status in the U.S. if they violated the terms of their F-1 visa — this could include things such as failing to maintain full-time enrollment, working off-campus during their first year, lacking sufficient financial support, or failing to keep a permanent residence abroad.

              Visas can also be revoked for more serious reasons, including criminal activity, national security concerns, misrepresentation, or fraud.

              Today however, the State Department is targeting students who it says came to the U.S. "not just to study but to participate in movements that vandalize universities, harass students, take over buildings, and cause chaos." College officials report however, that several affected students were neither involved in campus demonstrations nor considered activists.

              Some universities also report that students have had their visas revoked over minor or past offenses—such as traffic violations, underage drinking, or trespassing—even in cases that were later dismissed.

              I’m an international student and my visa was revoked or terminated. What should I do? 

              If your visa has been revoked or terminated, you may be eligible to request a reinstatement of your status. If you're looking for an immigration attorney to assist with your case, the American Immigration Lawyers Association (AILA) is a great resource — you can even search for the exact kind of lawyer you need right here
              Side note: if you leave the U.S. before you hit 180 days of unlawful presence, you may still be able to reapply and reenter the United States.

              Does my political speech put me at risk of immigration enforcement? 

              It depends. Visa holders do not enjoy the same freedom of speech protections as U.S. citizens. If you're a student inside the U.S. and are worried about your visa, you need to know that the U.S. State Department can revoke a visa at any time for reasons related to national interest or criminal concerns. 

              It’s important to remember that your student visa is merely a travel document; your actual immigration status is governed by the U.S. Immigration and Customs Enforcement (ICE). ICE has the authority to access the SEVIS system and terminate a student's status at any time. 

              Will a previous encounter with law enforcement be an issue when I try to enter the U.S. or reapply for a visa?

              It’s possible. For students outside the U.S. any interaction with law enforcement, regardless of whether it resulted in a conviction, can raise concerns when you seek to enter the United States or apply for a new visa. 

              Important to note: The passage of time does not necessarily matter. . If you have had any prior encounters with law enforcement, whether it was long ago or not, we strongly recommend consulting with an immigration attorney before making any travel plans.

              What is the difference between student visa termination and cancellation? 

              A student visa termination occurs within the Student and Exchange Visitor Information System (SEVIS), a web-based database that tracks nonimmigrant students and exchange visitors (F-1 and J-1) in the United States. SEVIS is administered by the Student and Exchange Visitor Program (SEVP) under the Department of Homeland Security. Typically, a student’s SEVIS record is terminated by their university when the student has changed their status, withdrawn from their program, or failed to maintain lawful immigration status. However, in recent cases, SEVIS terminations have been initiated directly by the U.S. government rather than by universities.

              A visa revocation, or cancellation, is carried out by the U.S. Department of State, which involves invalidating a previously issued visa stamp in an individual’s passport. Once revoked, the visa can no longer be used for entry into the United States, regardless of its expiration date. Students are generally notified of a visa revocation by the U.S. Embassy or Consulate, but universities are typically not informed.

              Here’s a helpful chart, courtesy of Immigrant ARC:

              EN Student Visa Cancellation vs. SEVIS Termination.png

              What happens if I am placed in removal proceedings?

              If a student's visa is revoked, ICE can begin deportation proceedings under various provisions of the Immigration and Nationality Act.

              The formal removal process, however, begins when ICE files a Notice to Appear (NTA) with immigration court. This document outlines the charges and legal basis for removal. The student then has the right to challenge these charges in court. ICE must prove the student is removable with “clear and convincing evidence.” If the government fails to meet that burden, the case should be dismissed.

              If a student is found removable, they may still apply for relief — such as asylum or cancellation of removal. If no relief is granted, they may be ordered removed.

              It’s important to note that these cases can move quickly and legal representation is essential, especially since many students may not know about options available to them. For more details, see the Immigrant Legal Resource Center’s Overview of the Deportation Process.

              Has your visa been revoked? Consider getting involved.

              The American Immigration Lawyers Association (AILA) is currently gathering information from individuals whose student visas have been revoked and whose Student and Exchange Visitor Information System (SEVIS) records have been terminated. The responses will be used to support AILA’s advocacy efforts on this issue. 
              If you’d like to contribute, you can complete this survey, many of the fields are optional. While AILA is leading this data collection effort, it’s important to understand that they do not offer direct legal representation, and filling out the form does not establish an attorney-client relationship.

              Thank you to Immigrant ARC for the contribution to this resource guide. To learn more about the important work that Immigrant ARC does, check out their website.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Overstay Your Visa? Understand the Penalties of Unlawful Presence in the U.S.](https://www.documented.info/:locale/articles/25866711228573):

              From visa bans to potential pathways for legal status, here's what you need to know if you've remained in the U.S. past your authorized stay.

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              Staying in the United States longer than you are allowed is never advisable. When you enter the U.S. with a valid visa, the immigration officer at the point of entry issues a period of authorized stay which can be shorter than the validity period of the visa.

              "Remaining in the country beyond your authorized period can make you deportable," explains lawyer Hasan Shafiqullah, an immigration expert from the Civil Law Reform Unit at the Legal Aid Society. Overstaying your visa can also have other serious consequences.

              Remaining in the U.S. beyond your period of authorized stay leads to unlawful presence, which can impact your ability to return in the future. If you apply for a new visa, immigration officials may deny reentry based on the duration of your overstay. The longer you remain unlawfully, the more severe the consequences, including potential bars on returning to the U.S.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 14, 2025.

              The severity of these consequences depends on individual circumstances and the type of visa held. For instance, under a tourist visa, if you overstay and fail to apply for an extension before your period of authorized stay expires, you may not be permitted to return to the U.S. once you leave. The penalties can vary based on the duration of the overstay:

              • If you remain in unlawful presence for over 180 days but less than one year, you may face a mandatory three-year bar to reentering the U.S.
              • If you overstay for one year or more, you may be subject to a mandatory  ten-year bar to reentry.
              • If you remain in the U.S. for less than 180 days past the expiration of your period of authorized stay, you are not subject to a mandatory 3-year bar to re-entry, however, admission to the U.S. is at the discretion of the immigration officer at the port-of-entry, so you could still be denied admission based on past overstay. . 

              The best course of action is to apply for an extension of stay as soon as possible if you wish to remain in the U.S. past your period of authorized stay. Most tourist and business visa holders can request an extension by filing Form I-539, Application to Extend/Change Nonimmigrant Status. When submitting your request, you must provide a clear reason for the extension and details about your plans to leave the U.S. and return to your home country.

              Also Read: How to Find Your Form I-94 Arrival/Departure Record for U.S. Visitors

              If you anticipate remaining in the U.S. past your period of authorized stay, submit your extension request before your authorized stay expires. This was a common issue during the pandemic when many travelers could not leave due to flight restrictions.

              To avoid complications, always keep records of any circumstances that prevented your timely departure, such as flight cancellations or border closures. Additionally, seeking advice from a qualified legal professional  is always recommended to understand your options and potential consequences fully.

              What if I'm under the Visa Waiver Program (VWP)? 

              Individuals travelling to the U.S. under the Visa Waiver Program are subject to the same restrictions as anyone seeking entry under a visitor visa. This includes penalties for remaining in the U.S. beyond the 90-day maximum period of authorized stay. In addition, under the VWP, extensions of stay are not permitted. 

              Those who entered through the VWP and overstayed their permitted time are waiving their right to challenge deportation, explained Jodi Ziesmer, the New York Legal Assistance Group's Immigrant Protection Unit Director.

              "So, if they have overstayed the time limit given upon entry to the United States or violated their visa terms by working or otherwise engaging in prohibited activity, they have waived their right to defend themselves from deportation. They can be deported without a lot of process", she said. 

              I have already overstayed for more than one year. Are there any options to fix my situation?

              While remaining in the U.S. beyond your period of authorized stay may have serious consequences for your ability to stay in or be re-admitted to the U.S., there are some avenues for relief. 

              For example, individuals who obtain sponsorship from an employer may gain lawful status that way, and those who have a U.S. citizen spouse or child may be able to seek permanent residence through a family petition. 

              Those who are unable to return to their country due to fear of persecution on the basis of race, religion, nationality, political opinion or membership in a particular social group may be able to seek asylum only if they apply within one year of entering the U.S. There are some exceptions to the one-year deadline. 

              Others who are the victims of crime, human trafficking, or domestic violence may be eligible for other forms of relief. And those who have been residing in the US for more than 10 years and have a qualifying lawful permanent resident or U.S. citizen relative who would suffer extreme hardship if they were deported may also be eligible for relief from removal. The process of determining if you are eligible for any of these forms of relief is complex, as is the application process.

              Therefore, it is important to talk to a qualified immigration legal service provider (a licensed attorney or Department of Justice-accredited representative) as soon as possible to understand your options.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [After The Green Card: What New Lawful Permanent Residents Should Do Next](https://www.documented.info/:locale/articles/29201282536349):

              Getting your green card is a huge step toward building your future in the United States. But with this opportunity comes responsibility. This guide will help you understand what to expect — and what to avoid — after you’ve received your green card.

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              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated July 2025.

              Understanding and maintaining your legal status

              As a green card holder, you now have the legal right to live and work in the U.S. indefinitely. But the government can rescind your permanent residency if you violate certain rules. 

              One of the most important responsibilities for a green card holder is maintaining a physical presence in the U.S. If you leave the country for more than six months at a time, you may face extra questioning upon your return. If you're gone for over a year without first applying for a Reentry Permit, immigration officials may consider your status "abandoned." To stay safe, avoid extended absences.

              Also, remember to renew your green card. Most are valid for ten years, and you should apply to renew it about six months before expiration. If your card is conditional (valid for only two years, typically in cases of marriage to a U.S. citizen), you must file a petition to remove the conditions within 90 days before it expires. Missing this deadline could result in you losing your status.

              Don’t forget to notify USCIS if you move. This seems obvious, but it's often overlooked. By law, you're required to update your home address within 10 days of moving using Form AR-11, which can be done online. Keeping your information up to date protects you from missing important notices that could affect your immigration record.

              Each permanent resident is required to have a Social Security Number (SSN). If you requested a SSN when applying for your green card, the Department of Homeland Security will forward your information to the Social Security Administration. There's no need to apply separately or visit an SSA office. 

              If you already have an SSN, a replacement card will be sent to the same U.S. address as your green card. However, if you didn’t request an SSN with your application, you’ll need to visit a Social Security office and apply once you have a permanent address.

              Taxes and financial obligations with a green card

              Green card holders are considered U.S. tax residents, even if you spend time abroad or earn money in another country. That means you must file a U.S. tax return each year and report your worldwide income to the IRS. Failing to do so is a serious mistake and can affect future applications for citizenship or family sponsorship.

              If you hold financial assets in foreign accounts and the total exceeds a certain threshold, you may also be required to file an FBAR (FinCEN 114) and Form 8938 (FATCA). Failing to meet your tax obligations could negatively affect your future applications for citizenship or family sponsorship. If you’re unsure about your tax situation, especially if you have income or property outside the U.S., consult a tax professional familiar with immigrant finances.

              These are several IRS-approved hotlines that can help answer your questions about reporting your financial accounts.

              Paying your taxes on time is a foundational part of establishing "good moral character" — a requirement for U.S. naturalization later on. Immigration authorities take unpaid taxes very seriously.

              Also Read: Good Moral Character for U.S. Citizenship: What it Means

              Staying compliant when leaving the U.S. with a green card

              Your green card allows you to travel in and out of the U.S., but international travel must be handled with care. Each time you return, U.S. Customs and Border Protection (CPB) has the authority to question your intentions and review your travel history.

              If you plan to be outside the U.S. for more than six months, bring proof that you still have strong ties to the country. For trips lasting over a year, you must apply for a Reentry Permit before you leave. In any case of extended travel, it’s wise to carry documentation, such as a lease, job letter, or evidence of close family in the U.S., showing that your life remains based here.

              Also Read: Reentry Permits for Green Card Holders Who Travel Outside the U.S.

              In addition to the duration of your trip, your country of origin or the countries you visit can also affect how CBP evaluates your reentry. Green card holders traveling from certain countries, especially those with tense diplomatic relations with the U.S. or those under heightened security scrutiny, may face increased questioning at the border. 

              These countries include, but are not limited to, Iran, Syria, North Korea, Cuba, Afghanistan, Somalia, Yemen, Libya, and Sudan. Travel to or from these nations doesn’t automatically mean you’ll be denied reentry, but it can raise red flags that prompt CBP to look more closely at your case. This “travel ban” list is changing often under Trump.

              Furthermore, frequent or prolonged travel outside the U.S. that appears inconsistent with maintaining a permanent U.S. residence can raise concerns about whether you are genuinely residing in the U.S.

              Additionally, lawful permanent residents who obtained their green cards through asylum may risk their status if they return to the country from which they sought protection. Doing so could be viewed as contradicting their original claim of fear or persecution.

              To protect your green card status, it is best to keep international travel brief whenever possible. If extended travel is necessary, plan ahead, maintain strong ties to the U.S., and document your intent to reside permanently in the country. Doing so helps ensure smoother reentry and safeguards your status as a lawful permanent resident.

              Also Read: Is It Still Safe for Green Card Holders to Travel Under Trump?

              Legal obligations, public behavior, and civic duties

              As a permanent resident, you are expected to follow all federal, state, and local laws. Even minor criminal offenses, like a DUI, shoplifting, or marijuana possession, can put your green card at risk and may even trigger deportation proceedings. Arrests, even without convictions, can have serious immigration consequences. 

              Additionally, if you are a male between the ages of 18 and 25, you are legally required to register with the Selective Service System. You can register online at www.sss.gov.

              Also, keep in mind that your social media and online activity can be reviewed by immigration officers. These officers are looking for anything that could be interpreted as supporting criminal activity, violence, extremist behavior or a threat to national security or national policy. 

              Legal experts are sounding the alarm bells against the latest moves by the federal government to pursue denaturalizations against American citizens, including opponents of Trump, Documented writes.

              Also Read: As Trump Seeks to Denaturalize U.S. Citizens, Legal Experts Sound Alarm Bells

              Public charge rule: Understanding government benefits

              The public charge rule is a part of immigration law that assesses whether a person is likely to become primarily dependent on the government for support. While the strictest version of this rule was rescinded in 2021, it’s still important to understand how your use of public benefits may affect future immigration applications.

              As a green card holder, you can use some public programs, like emergency Medicaid, disaster relief, or assistance programs such as Children’s Health Insurance Program (CHIP) and Women, Infants, Children (WIC). However, consistent or long-term use of programs such as Supplemental Nutrition Assistance Program (SNAP), Section 8 housing, or non-emergency Medicaid may raise concerns if you apply for citizenship or sponsor a relative.

              Also Read: 5 Myths About Public Charge Rules

              If you use benefits for a short time during an emergency, that usually won’t cause problems. Still, if you're not sure whether it's safe to apply for a benefit, it's a good idea to talk to an immigration lawyer or a trusted legal aid group.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How To Become a U.S. Citizen and Prepare for the Citizenship Test](https://www.documented.info/:locale/articles/24767398364957):

              This guide will introduce you to the steps of naturalization and resources such as citizenship classes.

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              Things to know:

              • An immigrant can obtain citizenship through naturalizations after 5 years of being a green card holder or Legal Permanent Resident (LPR).
              • Those married to U.S. citizens can naturalize 3 years after obtaining their green card.
              • Applicants must file N-400, Application for Naturalization and pass U.S. history and government for the new civics test.
              • There are free educational resources to help immigrants prepare for the naturalization test.

              Thousands of people become citizens of the United States through naturalization, the procedure by which lawful permanent residents obtain U.S. citizenship. 

              Also Read: How to Qualify for Temporary or Permanent Status in the US as an Undocumented Immigrant

              These are the requirements to naturalize in the United States, and the resources available for those who qualify.

              Who is eligible for naturalization

              Naturalization is available to Lawful permanent residents (LPR), or green card holders, who want to become U.S. citizens. It is processed through USCIS by filing the form N-400, Application for Naturalization. 

              The form will ask for your name, address, immigration status and other personal information. It will also ask you questions about your criminal history, if any, and your time spent in the U.S.

              Answer all questions truthfully and completely while filling out the form. You must include the necessary supporting documents, such as a copy of your green card, passport-style photographs and any other documentation USCIS requests.

              To qualify for naturalization, a LRP must be:

              • at least 18 years old at the time of filing Form N-400
              • a green card for at least five years (three years if you are married to a U.S. citizen)
              • Continuously reside in the U.S. for at least five years (three years if married to a U.S. citizen).
              • Have lived for the last three months in the district or state in which you are applying for citizenship
              • Be a person of good moral character
              • Be able to read, write, and speak basic English
              • Understand the fundamentals of U.S. history and the form and principles of the U.S. government
              • Pass a U.S. government and history test
              • Demonstrate a commitment to the principles and ideals of the U.S. Constitution
              • Not have a previous exemption or discharge from the U.S. Armed Forces because of being an alien
              • Have never deserted the U.S. Armed Forces

              Attend a biometrics appointment and civics test

              Once you file the form N-400, USCIS will schedule a biometrics appointment where they will take your  fingerprints, photograph, and ask to sign your name during the appointment. This information is used to conduct a background check.

              After USCIS receives and reviews your application and background check there will be an  interview to measure your knowledge about your application, the U.S. government and history. You will take an English test, including reading comprehension, writing and speaking components. 

              You need to study 128 questions about U.S. history and government for the new civics test. You will answer 20 questions in the test and need to get 60% (12 answers) correct.

              If you fail, you have two opportunities to retake the tests between 60 and 90 days after the date of your initial interview. When you retake the test, you will be tested only on the portion you failed during the first test. If denied, you will receive a letter explaining the reasons for the denial. You can appeal the decision or reapply in the future.

              Visit UsCitizenshipSupport.com to see the USCIS questions and answers. 

              Receive a decision on your application

              After your application is approved, you will receive a Notice of Naturalization Oath Ceremony, including the date, time, and location of your oath ceremony. You will take the Oath of Allegiance to become a U.S. citizen at the ceremony. 

              Citizenship preparation resources

              New York Public Library

              The New York City Public Library  lends books and learning materials on naturalization and also has  online resources. Library resources are listed here

              USCIS

              The USCIS website provides access to citizenship preparation and naturalization legal advice services. You can visit this page and enter the ZIP code of your area to see the organizations providing the services. 

              Young Men’s Christian Association (YMCA) New Americans Initiative citizenship preparation classes

              This program provides students with the opportunity to learn about the U.S. naturalization process. The course teaches reading, writing, listening and speaking skills needed to complete the naturalization form and pass the interview. Students enrolled in the class will learn about the rights and responsibilities of U.S. citizens, U.S. history, U.S. government and civics. For more information or to register for a class, email newamericans@ymcanyc.org or check out this page.

              Brooklyn Chinese-American Association free ESOL classes

              The Association primarily serves immigrants living in Sunset Park, Borough Park and other neighborhoods by providing a variety of free adult education classes and services. Classes provided include English for Speakers of Other Languages (ESOL), citizenship ESOL and citizenship interview preparation classes. Check out this website for more information. 

              Address: 5000 8th Ave., Brooklyn, NY 11220 | Phone: 718-438-0008 | Email: esol@bca.net

              Chinese Progressive Association

              This nonprofit provides immigrants with naturalization counseling, citizenship preparation classes, green card renewals, and helping with naturalization fee waivers for eligible immigrants. Please visit this page for more information.

              Address: 230 Grand St., Ste. 504, New York, NY 10013 | Phone: 212-274-1891 | Email: cpanyc@cpanyc.org

              The New Americans Campaign

              The website has a Chinese landing page to help immigrants find no- or low-cost immigration and citizenship resources near them. You can also check the website’s “Citizenship Events” page for upcoming online citizenship classes.

              Asian Americans for Equality

              This non-profit provides immigration services such as naturalization applications, application fee waivers, and more. More information can be found on this page.

              Contact:

              Manhattan: 212-979-8988  | Queens Flushing: 718-961-0888 | Queens Jackson Heights: 718-316-9993

              Chinese-American Planning Council

              CAPC provides citizenship workshops and social support to all students, in addition to English classes to participants 18 and older. More information can be found on this page.

              Program contact: Jeff Lau | Address: 165 Eldridge St. 2nd Fl., New York, NY 10002 | Phone: 212-941-0041 | Email: ecsinfo@cpc-nyc.org

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What is a refugee revetting interview?](https://www.documented.info/:locale/articles/34228417769373):

              A version of this article originally appeared at The International Refugee Assistance Project (IRAP). This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated April 15, 2026

              EN WA Banner.png

              What is a refugee revetting interview?

              On November 21, 2025, the United States government announced that it would be reviewing the cases of all refugees who entered the United States between January 21, 2021 and February 20, 2025. This includes refugees who now have green cards, and those who have applied for green cards and are still waiting for a decision.

              In early January 2026, the U.S. government began conducting “revetting interviews” for certain refugees in Minnesota who do not yet have green cards. Some of these interviews have happened in ICE detention after ICE officers arrested refugees and held them in immigration jail. Other interviews have happened after refugees received appointment notices telling them to come to the USCIS office for a scheduled interview.

              On February 18, 2026, the U.S. government also announced that refugees without green cards who do not attend their scheduled revetting interviews may be arrested and detained for an unknown period of time. Read here for more information about how to prepare yourself for immigration detention.

              What is “refugee revetting”?

              On November 21, 2025, the U.S. government issued a new policy that affects all refugees who entered the United States between January 21, 2021 and February 20, 2025. It may also impact refugees who entered outside that time frame as well. According to this policy:

              • All ongoing adjustment of status (or green card) applications for refugees who entered during this time period are now paused.
              • All refugees who entered during this time period will have their cases reviewed again. The purpose of this review is to confirm these individuals were correctly given refugee status.
              • Some refugees who entered during this time period may be required to attend a re-interview, even though they were already interviewed before entering the United States.
              • Lawful permanent residents (green card holders) who entered as refugees during this time period will also have their cases reviewed again and may be required to attend re-interviews.

              In early January 2026, the Department of Homeland Security (DHS) began targeting refugees in Minnesota for detention and conducting “revetting interviews” while they were held in immigration jails in Minnesota and Texas. A few weeks later, government officials also began sending appointment notices to refugees in Minnesota telling them to attend “revetting interviews” at the USCIS office in their area.

              If you are a refugee who entered the United States between January 21, 2021 and February 20, 2025, and you have questions about how this policy affects you, you should contact an immigration lawyer for individual advice.

              What happens in a refugee revetting interview?

              In a “refugee revetting” interview, USCIS officers will ask you questions about your identity, your original refugee case, and other information about your immigration case. Many of these questions will be similar to those that you already answered in your original interview with U.S. immigration officials before you entered the United States. 

              The purpose of this interview is to confirm that the government correctly approved your refugee status after your original interview. They may ask you many questions about why you left your home country or why you were afraid to return there at the time of your original interview. You should answer carefully and honestly, just as you did in your original interview(s).

              If you do not speak English and do not bring a qualified interpreter to your appointment, the government will provide an interpreter over the phone.

              If you have an attorney or legal representative, they can come with you to the interview. Their primary role in the interview will be to observe and take notes, but they will also be able to speak directly to the officer if there are issues or problems in your interview.

              What if I am scheduled for a green card application interview?

              Beginning in late February 2026, USCIS officers have started asking the same revetting questions about people’s original refugee applications during green card application interviews as well. If you are scheduled for a green card application interview, you should attend the interview and prepare to answer questions related to your original refugee application as well.

              What to know about re-vetting interviews in ICE detention

              If you have refugee status and are detained by ICE, it is possible the government will try to do a refugee revetting interview while you are detained. If you have a lawyer, you should insist that the lawyer be allowed to be in the revetting interview. The government can call your lawyer if you know their phone number and have them participate over the phone.

              For more information about what to do if you have refugee status and you are detained by ICE, click here.

              I am a refugee in Minnesota. Is there anything else I should know?

              In January 2026, ICE began detaining refugees who do not have green cards in Minnesota. In response to this, a court in Minnesota issued two orders saying ICE cannot detain refugees in Minnesota just because they have not yet adjusted status (gotten green cards). Then, the government announced that it would try to detain refugees just because they do not have green cards all over the country. Another court in Massachusetts ordered that the U.S. government cannot implement this refugee detention policy anywhere. 

              Now, the case in Minnesota has been dismissed. This means there is not a court order just about refugee detention in Minnesota anymore. It is very important to know that the court order in Massachusetts stops the policy everywhere, including in Minnesota. Therefore, refugees in Minnesota are still protected from detention if they have not yet received their green cards.

              It is very important to be aware of your rights, including those described in this article. If you were helped by a resettlement agency when you arrived, it could be helpful to reach out to them now for additional local information.

              The Department of Homeland Security (DHS) is sending interview notices to many refugees in Minnesota telling them to report to the USCIS building for a “PARRIS Interview” and/or for a “Post-Admission Refugee Reverification and I-485 Interview.” USCIS does have the authority to require refugees who have applied for green cards (lawful permanent residence) to appear for interviews. If you do not attend these interviews your green card application will likely be denied and you may receive a notice saying the government plans to take away your refugee status. We expect that at this interview you will be asked about the details of your refugee claim and about your application for a green card.

              If you received one of these notices, it’s very helpful to get a lawyer’s advice and to bring a lawyer to the interview.  It can take time to find a lawyer, so we recommend reaching out to the resettlement agency that helped you as soon as you receive a notice about an interview. 

              Additional information and resources

              Downloadable Resources

              Infographics:

              - [I live in the US and I have refugee status. What should I know?](https://www.documented.info/:locale/articles/34227876240669):

              A version of this article originally appeared at The International Refugee Assistance Project (IRAP). This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated June 22, 2026.

              EN WA Banner.png

              Important Note: Refugees in the United States who have not yet received their green cards are now at risk of detention because of a new policy. If you are in the United States with refugee status, please review our guidance on what you should do if ICE officers come to your home. It is very important to know that you should not open the door to ICE officers unless they have a “judicial warrant” signed by a judge. 

              On November 21, 2025, the United States government announced that it would be reviewing the cases of all refugees who entered the United States between January 21, 2021 and February 20, 2025. This includes refugees who now have green cards, and those who have applied for green cards and are still waiting for a decision. On February 18, 2026, USCIS published a memo saying that all refugees who have not received their green cards, especially those who have not applied and appeared for a green card interview, may be detained in immigration jail. For more details on this new policy, please see here.  

              For more details on refugee detention visit this article.

              This article was last updated June 9, 2026

              Summary

              If you are a refugee living in the United States, you may have questions about what you’re allowed to do, what your status means, and how to protect yourself. This article explains:

              • What it means to have “refugee status” in the United States
              • How you can prove your status if someone asks
              • How long your status lasts
              • Whether you can be deported
              • Benefits you may be eligible for
              • Whether you can bring your family
              • Whether you are allowed to travel

              What does it mean to have “refugee status” in the United States?

              Refugee status is a kind of immigration status.

              “Refugee status” is a specific kind of immigration status in the United States. If you have “refugee status,” it means that the U.S. government has decided that you meet the definition of a refugee under U.S. law. According to the law, a refugee is someone who: 

              • Is outside their country
              • Is unwilling or unable to return to their country because they have been badly harmed or fear of being badly harmed because of their racereligion, nationality, political opinion, or membership in a particular social group
              • Meets a number of other specific legal requirements

              U.S. refugee status is not the same as UNHCR refugee status.

              It’s important to remember that we are talking about refugee status in the United States. Some people also receive something called “refugee status” from the UN Refugee Agency (UNHCR), or from another country’s government. The information in this article only applies to people who have refugee status that was approved by the U.S. government. For more information on what it means to be declared a refugee by UNHCR, visit our UNHCR resources

              Refugee status is different from asylum and parole.

              People who apply for immigration status from inside the United States because they are afraid to return to their home countries may be granted asylum. They are called “asylees” in the U.S. immigration system. This is different from refugee status.

              Some people enter the United States through something called “parole.” Parole is also not the same as refugee status. Parole is permission to enter and stay in the United States for a temporary period of time. 

              How do I know if I have refugee status? How can I prove it?

              You have “refugee status” if a U.S. government official decided that you meet the legal definition of “refugee” while you were outside the United States, and you arrived in the United States through the U.S. Refugee Admissions Program (USRAP). USRAP is also known as the “refugee resettlement” program. You may also have refugee status if you were the spouse or child of someone who was granted refugee status, and you received the same status through that person.

              What documents can I check to see if I have refugee status?

              There are multiple documents that can be used to show that an individual has refugee status. For example:

              • Transportation boarding letter. Refugees generally arrive in the United States with a document called a “transportation boarding letter.” If you are the “principal applicant” in a refugee case, or you arrived at the same time as the principal applicant, you likely have received this document. It will have your photo, name, and other personal information.
              • V93 boarding foil. If you are the “follow-to-join” spouse or child of a refugee who arrived in the U.S. before you, you will likely have a “boarding foil” attached to a passport page that states your status as a refugee.
              • EAD. If you have a work permit, the code listed under “category” on your card will likely say “(a)(3),” which indicates that you have refugee status.
              • I-94. Most people that arrive in the U.S. receive a form called an “I-94,” which is called an “Arrival/Departure Record.” This form is your proof of legal entry into the country. Most refugees do not receive a paper copy of this form, but you can usually locate your I-94 on the CBP website. If you have refugee status, your “Class of Admission” on your I-94 will have the code “RE” and possibly a number, such as “RE1.” 

              If you have difficulty finding your electronic I-94, it may be due to an administrative error or data entry problem. If you are unable to locate any of the documentation listed here or have questions about what status you have or how to document your status, you can use the resources below to contact an immigration attorney.

              What should I do if ICE questions my refugee status? 

              If immigration authorities (ICE) come to your home, do not open the door unless they have a judicial warrant. To enter your home, officers must show you a warrant signed by a state or federal judge (not an immigration judge). This is called a “judicial warrant.” Below is an example of the required judicial warrant. Ask the officers to slide the warrant under your door or hold it up to a window. If they cannot show you a judicial warrant, you should not open the door.

              Even if the officers have a judicial warrant, you have a right to remain silent, to not answer any questions, and to call a lawyer. 

              Example of Judicial Warrant - this warrant is issued by a court and signed by a judge, and allows the officials to enter your home:

              Image of a sample judicial warrant, including text that shows where it is signed by a judge 

              Image credit: National Immigrant Justice Center

              Officers might try to show you an “ICE warrant” or “administrative warrant,” which is signed by Immigration and Customs Enforcement (“ICE”) officials. This warrant is not signed by a judge and does not grant them permission to enter your home without your consent. 

              Example of Administrative Warrant - this warrant is not signed by a judge and does not give permission for officers to enter your home without your consent:

              Image of a sample ICE administrative warrant, including text that shows it is not signed by a judge

              Image credit: National Immigrant Justice Center

               

              Image of a sample ICE administrative warrant, including text that shows it is not signed by a judge

              Image credit: National Immigrant Justice Center

              If ICE officers approach you in public and question your status, you may provide the above proof of your refugee status. If you are over the age of 18, you should carry these documents with you at all times:

              • I-94 (Arrival/Departure record)
              • Transportation Boarding Letter (or boarding foil) 
              • Employment Authorization Document, or “work permit” card
              • If you have applied for your green card, evidence of your pending green card application (such as your I-797C “Receipt Notice”)

              Remember that it is often better to carry copies of important documents rather than originals, because of the risk of theft or loss. Even if stopped, you have a right to not answer questions about your immigration status without an attorney present or to refuse being searched.

              If immigration authorities question your status, remain calm and remember that you have legal permission to be in the United States, and this permission does not expire.

              If you have an immigration attorney, you should keep their contact information with you. 

              If you are concerned about encounters with immigration officials, consider downloading the ReadyNow! application on your phone. This app was created by immigration advocates, and it allows you to make emergency plans and set up an alert system in case you are detained by ICE.

              If you are a refugee with disabilities you can find additional resources about your rights when interacting with ICE here

              You may also want to read the following resources, which are available in multiple languages and can help you feel more prepared for a potential encounter with immigration authorities:

              How long does refugee status last? 

              Refugee status does not expire. You also do not need to apply to “renew” your refugee status. The only way the government can “terminate” your refugee status is if the government determines that you were not actually a refugee (as defined by the law) when you arrived in the United States.

              Can I be deported if I have refugee status?

              Although refugee status is a form of “permanent” lawful status in the United States, there are certain reasons a refugee could still be deported after being placed in “removal proceedings.” Removal proceedings are another name for the deportation process, which involve hearings (formal sessions) in front of an immigration judge who decides if you can stay in the United States.

              For example, you could end up in removal proceedings if you are convicted of certain crimes, or if the government has accused you of using fake documents. If you are a refugee who has been charged or convicted of a crime, you should contact a qualified immigration attorney for advice.

              What are the benefits of having refugee status?

              It is important to remember that people who were granted refugee status are in the United States legally

              Public benefits

              If you are a refugee, you have access to certain public benefits for essential services, including healthcare and education. You may also have access to benefits related to food and housing, depending on where in the United States you live. Most public benefits are income-based, meaning they depend on your financial situation and family size. Also, a law passed in July 2025 has changed some of the benefits available to refugees. You can learn more about public benefits here

              Permanent residence and citizenship

              Refugees can eventually apply for lawful permanent residence (also known as getting your “green card”) and later citizenship.

              Employment

              Refugees can lawfully work in the United States. This permission is automatic for people with refugee status, and it does not expire. You do not need to have a work permit (officially called an “employment authorization document,” or EAD) in order to work. However, it may be easier for you to prove to employers that you are allowed to work if you do have a valid EAD.

              If you are in the United States as a refugee, you should already have your EAD within a few months of your arrival. If you never received your EAD, you can apply for a replacement.

              What is a green card, and when should I apply for one? 

              A “green card” is another term for lawful permanent resident (LPR) status, or having the right to live in the United States permanently. U.S. law requires that refugees apply for permanent residence once they have been “physically present” in the U.S. for one year, starting from the day they arrived as refugees.

              If you traveled outside of the U.S. since you arrived with refugee status, it will take longer to meet the one-year requirement.

              We recommend applying for lawful permanent resident near the end of your one year of being “physically present” in the United States. It is very important that you apply before you reach the one-year point. If you have already been in the United States for over one year, you should submit your application as soon as possible. 

              The U.S. government issued a policy in 2026 saying that they would arrest and detain refugees who have been here for a year and have not yet submitted their green card applicationsas well as refugees who have not attended interviews for their green card applications. Even refugees who have already submitted their green card applications but have not received their green cards were at risk of detention under this policy. IRAP has challenged this policy in a court case, and the court has ordered that the government cannot detain refugees under this policy while the case is being decided. We will update this page if anything changes, but as of June 5, 2026, refugees cannot be arrested or detained under this policy.

              Can I travel outside the United States?

              Refugees can travel abroad, but you will need Refugee Travel Document (“RTD”) before you leave. While you can apply for an RTD while outside the United States, it is not recommended, because it may not be possible for you to complete all steps of the process from another country, and you risk getting stuck outside the United States permanently.

              To apply for a RTD you must submit Form I-131 to USCIS. If approved, RTDs are usually valid for up to one year. For more information on RTDs and international travel as a refugee please see IRAP’s article here.

              Keep in mind that if you were the principal applicant on your refugee case and you travel back to the country you received refuge from, you might lose your refugee status. Even if you have a green card, if you were admitted as a refugee, travel back to your home country could impact your status. Remember that in order to be granted refugee status, you had to show that you were fleeing danger in your home country. If you return to your home country now, it could give the government reason to believe that you did not qualify for refugee status in the first place. This could cause problems for you later when trying to return to the United States or apply for future immigration benefits. 

              I arrived in the United States as a refugee without my spouse or children. Can they join me now?

              If your spouse and unmarried children under 21 were not able to travel to the United States with you, you can apply for them to join you within two years of your arrival. See IRAP’s article on this topic here

              Additional information and resources

              Find an attorney near you 

              I-131 - Application for Travel Document, Parole Documents, and Arrival/Departure Records

              • If you are still waiting to receive your green card but you need to travel, make sure to apply for a refugee travel document. This will allow you to re-enter the U.S. if you leave. 

              Check case status 

              Check processing times

              Change your address

              • If you move, make sure to let USCIS know. It could delay your case if you miss something in the mail. 

              Create a USCIS online account to be kept up to date.

              Downloadable Resources

              Infographics:

              - [What is Special Immigrant Juvenile Status (SIJS)?](https://www.documented.info/:locale/articles/30597964573341):

              Special Immigrant Juvenile Status is a type of immigration relief for immigrant children who have been “abandoned, abused, or neglected” by a parent. Children who are granted SIJS can legally stay in the United States and eventually apply for a legal permanent residency.

              EN WA Banner.png

              While each state sets their own legal definitions of abandonment, abuse and neglect, here is a general overview for young immigrants who may consider applying for this immigration relief:

              • Abuse means that someone is hurting you. Abuse can come in many forms, like emotional or physical abuse. In the case of SIJS, it may not always mean that your parents are abusing you. If someone else (like a relative or a neighbor) is hurting you and your parents can’t keep you safe, this may count as abuse.
              • Neglect is when one or both parents can’t or don’t give you the care that you need. If your parents can’t feed you, give you a safe place to sleep, or aren't able to take care of you when you’re sick, it could be considered neglect.
              • Abandonment is when one or both parents are not there at all to take care of you. This could be because they passed away, or because they left and you have not had contact with them.

              It’s important to remember that the definition of “abandoned, abused, and neglected” might be different in your home country. Behavior that may be considered a normal part of the culture in some places may be considered abuse or neglect in the U.S.

              If you are granted SIJS, you will not be able to petition for immigration benefits for your parents in the future. It’s important to talk to an attorney as soon as possible so that they can help you understand if you qualify for SIJS. 

              Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025. A version of this article originally appeared on ImportaMi.

              Who is eligible to seek Special Immigrant Juvenile Status?

              In order to qualify for SIJS, you must meet the following criteria:

              • You are living in the U.S. This probably means that you are living in the U.S. without documentation or lawful status, and you may be in removal proceedings (you already have a case in immigration court). You can not apply for SIJS from outside of the U.S.
              • You are under 21 years old. Although you can file for SIJS until you are 21, some states require you to complete other steps of the application process (like getting a juvenile court order) before you are 18. Check with an attorney to make sure that you know the age requirements in the state where you live.
              • You are unable to live with at least one of your parents because your home situation is harmful to you or your parents are unable to care for you.
              • You are not married.

              A juvenile court in the U.S. must give you a court order saying that:

              • You have been declared dependent or placed under custody of a state agency, department, or an individual appointed by a state court. In other words, you rely on someone for support and to take care of you, or the state is taking care of you.
              • You cannot be reunified with one or both parents because of abuse, abandonment, or neglect.
              • Returning to your home country is not in your best interest.

              Getting a juvenile court order is an essential step to getting SIJS. Every state has a different process for juvenile court orders, and it’s important that you talk to an attorney so that they can help you with the process of getting a juvenile court order. 

              How do I apply for Special Immigrant Juvenile Status?

              Once you have your juvenile court order, fill out form I-360 and send it to U.S. Citizenship and Immigration Services (USCIS). 

              Make sure you go to all of your court hearings. If you are an unaccompanied minor in the U.S., you likely already have a court hearing scheduled. You or your attorney will explain to the judge that you need more time while you wait for a decision on your SIJS application.

              • Missing any scheduled court hearings can have serious consequences on your application process and can cause you to get deported.
              • If you do not have an attorney yet, you must still go to your court hearing no matter what. Tell the judge at your hearing that you need time to find an attorney.
              • Check your case status frequently so that you always know when and where your court hearing is. Sometimes the date and time of your hearing will change, so it’s important to check your case status often.

              Also Read: Initial Immigration Court Appearance: How to Prepare

              Once you have a pending SIJS application with form I-360, Immigration and Customs Enforcement (ICE) should pause any removal proceedings against you. In other words, ICE should not deport you while you have an SIJS application in process.

              Receiving a decision about Special Immigrant Juvenile Status

              Unfortunately, there is not exact amount of time that this process can take. So, make sure you keep checking your mail and your case status. If you move to a new address, always file a change of address so that you don’t miss any important notices. 

              Also Read: USCIS Case Status: How To Check Your Visa Petition and More

              Once you receive a decision, your journey to legal status is not finished.

              If USCIS denies your application, you may have the option to appeal. Talk to your attorney about this option. 

              If USCIS approves your application, you will have to inform the judge at your next hearing that your petition has been approved. 

              You will have to file for an adjustment of status. This is the next step toward becoming a legal resident and getting a green card. Unfortunately, getting to this step in the process can take time.

              While you wait, it’s likely that you will be given deferred status. This means that you are protected from deportation and that you can apply for a work permit.

              Also Read: How to Change Your Address with Immigration Agencies

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What Happens if You Don't File for Asylum Before the One-Year Deadline?](https://www.documented.info/:locale/articles/25308846482845):

              United States law requires asylum seekers to file an asylum application within one year of entering the country. But circumstances such as lack of legal assistance and instability can prevent an asylum seeker from filing it on time.

              EN WA Banner.png

              Here is what you need to know about filing for asylum before the one-year deadline:

              • Asylum seekers must apply within one year of entering the U.S. unless they qualify for an exception.
              • Affirmative asylum is filed voluntarily with USCIS, while defensive asylum is filed in immigration court as a defense to deportation.
              • The one-year deadline begins the moment a person enters the U.S., not when they are released from CBP custody.
              • Missing the deadline makes asylum harder to obtain, but an immigration lawyer can help determine if an exception applies.
              • Some applicants may qualify for exceptions due to:
                • Changed circumstances (like new dangers in their home country)
                • Extraordinary circumstances (like serious illness, legal barriers)
                • Minors under 18 (must apply within a reasonable time after turning 18)

              The information in this article is solely for informational purposes only and does not constitute legal advice. For legal assistance, please see our list of pro-bono lawyers in New York. You can also call Action-NYC if you live in one of the five boroughs of New York City.

              To apply for asylum, migrants who are not in removal proceedings and who have not been issued a removal order must file Form I-589, Application for Asylum and for Withholding of Removal, with the U.S. Citizenship and Immigration Services (USCIS). Individuals in removal proceedings must file their application for asylum with the Executive Office for Immigration Review (EOIR).

              Also Read: How to Apply for Asylum

              United States law requires asylum seekers to file an asylum application within one year of entering the country. But circumstances such as lack of legal assistance and instability can prevent an asylum seeker from filing it on time. 

              Unless migrants meet certain criteria, failing to file their asylum application within the one-year deadline of their entry into the U.S. could risk their asylum claim being denied. 

              One of the things to keep in mind is the difference between affirmative asylum and defensive asylum. If your affirmative asylum case is denied, you will be referred for removal proceedings in immigration court, and you can renew your application for asylum before the immigration judge.

              Affirmative asylum is the process that individuals who are not in proceedings in immigration court must follow to apply for asylum. Under this process, individuals submit their application for asylum with the U.S. Citizenship and Immigration Services (USCIS) within one year of their arrival. They undergo an interview with an asylum officer, and if approved, they become asylees. If denied, their case may be referred to an immigration court for removal proceedings. 

              If an asylum applicant is referred to immigration court, they can renew their asylum application before the immigration judge as a defense against removal. If the judge denies their claim, they may have the opportunity to appeal the decision. 

              Defensive asylum can also occur if an individual is detained by U.S. Customs and Border Protection (CBP)

              “If you come to the United States without a visa and say: ‘Hey, I want asylum,’ you automatically get put in deportation proceedings. The people at the border will say, you came here and didn’t have permission to enter, you don’t have a visa, therefore, we’re going to put you in deportation proceedings,” explained Brian Manning, a political asylum lawyer and former government asylum officer.

              Exceptions to the one-year deadline for filing your asylum application

              One of the misconceptions about the one-year deadline, particularly for those who are detained by DHS after entry and then released pending their removal proceedings, is when the one-year starts. “People think it starts when they are released by CBP, but it actually starts the moment they step into the country,” Manning said.

              It is crucial for asylum seekers to remember their exact date of entry into the U.S. Missing the one-year filing deadline can make it harder to get their case approved and significantly increase the risk of denial and deportation.

              However, there are three exceptions to the one-year filing deadline that permit individuals to file their asylum claims after the one-year deadline has passed. Only USCIS or an immigration judge can determine if someone qualifies for an exception to the one-year asylum filing deadline. 

              • Changed circumstances: Manning says that an example of a changed circumstance could be that one’s home country is no longer safe to return due to political or other changes in conditions that make it more dangerous for certain people. “The idea here is that you didn’t need asylum at first but something that you did — like criticizing your country online — …if you were to go back, it could be harmful,” he said. Another example could be when a new law is introduced in the country of origin that could put a group of people, such as LGBTQ migrants, in harm’s way.
              • Extraordinary circumstances: If the individual can demonstrate extraordinary circumstances that prevented them from filing their asylum application within one year, they may qualify for an exception. Examples of extraordinary circumstances can include serious illness, mental or physical disability, or legal or procedural impediments. (See the full list here).
              • Minor children: “Minors under 18 qualify for an exception because of the legal complexity [of the filing process],” Manning said. However, after turning 18, the individual must also file their asylum application within a reasonable amount of time, he added.

              Filing within the one-year deadline is very important. However, there is still room to show that you may qualify for one of the exceptions, said Manning. “It does still bear talking with an immigration lawyer about whether you might qualify for exemption because sometimes people are surprised to learn that they do qualify for an exception.”

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Your Guide to Con Edison’s Energy Affordability Program](https://www.documented.info/:locale/articles/30940151163677):

              Managing energy costs can sometimes feel like a heavy burden. Con Edison’s Energy Affordability Program (EAP) provides monthly discounts on energy bills to those who qualify.

              EN WA Banner.png

              Eligibility is straightforward and based on participation in specific governmental assistance programs. Non-citizen groups including refugees and individuals who are granted asylum, are eligible for this program as long as they are also receiving the required assistance programs.

              Automatic enrollment

              If you receive benefits from programs including the Home Energy Assistance Program (HEAP), Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), or Safety Net Assistance (SNA), Con Edison will automatically enroll you in the EAP upon notification from the respective agency. 

              Once you’re automatically enrolled, Con Edison will notify you with a letter containing details about when your monthly energy bill discount will begin. If you’re unsure whether you received the letter, you can verify your enrollment in the Energy Affordability Program by logging into My Account or reviewing your bill.

              Manual enrollment

              However, if you are a beneficiary of programs like Medicaid, Federal Public Housing Assistance, Veterans Disability or Survivors Pension, or the Lifeline Telephone Service Program (Lifeline), you are not automatically enrolled and must apply manually.

              Applying for the Energy Affordability Program

              If you need to apply manually, here’s a step-by-step guide with all available options.

              To apply online, visit the Con Edison website for a quick and easy enrollment process.

              To apply by mail, download the application form from the Con Edison website. Forms are available in multiple languages. Complete the signed application and gather all necessary supporting documents, such as your award letter or any other proof confirming enrollment in at least one qualifying program.

              Mail your completed application to Con Edison, PA Central 4 Irving Place, 9th Floor, Box 34 New York, NY 10003.

              To apply by email, download the application form from the Con Edison website. Complete the form and sign it. In your email, include attachments that show your participation in at least one qualifying program, such as an award letter.

              Send an email to EAP@conEd.com with the subject line: Energy Affordability Program Application. Make sure to attach your application and supporting documents.

              To apply by fax, complete your application form and prepare all required supporting documents. Fax the materials to: 1-212-844-0110.

              To apply in person, visit a Con Edison walk-in center to apply directly. Centers are open Monday through Friday, 8:30 a.m. to 5 p.m. Locations by county include:

              • Bronx: ­1775 Grand Concourse
              • Brooklyn: ­345 Jay Street at National Grid
              • Manhattan: 122 East 124th Street
              • Queens­: 89-67 162nd St. Jamaica at National Grid
              • Staten Island: 1140 Richmond Terrace
              • Westchester: At the Food Bazaar Supermarket, 1 Bogopa Plaza, Mount Vernon

              Also Read: How To Get Help With Your Heating Bill in NYC

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Making the Switch: How to Use Your New Reduced-Fare OMNY Card](https://www.documented.info/:locale/articles/33227678318237):

              If you’ve received a Reduced-Fare OMNY card in the mail, you’re not alone! Many New Yorkers are switching from MetroCards to OMNY—but how does it work? Our step-by-step guide will help you tap, pay, and ride with ease.

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              This year, NYC’s public transit authority transitioned from yellow, thin cards to thick, black OMNY cards for its half-priced fares program.

              Compared to traditional MetroCards, OMNY cards offer many benefits. However, many people are unfamiliar with the new OMNY card and how to use it. This article will guide you step by step on how to make the most of the new features of the OMNY card.

              What is the reduced-fare OMNY card?

              The reduced-fare OMNY card is issued by the Metropolitan Transportation Authority (MTA). It allows eligible riders to pay half-price fares on MTA buses, subways, Staten Island Railway, Roosevelt Island Tram, and Hudson Rail Link.

              The reduced-fare card is a benefit available to seniors 65 years of age or older and people with disabilities. Eligible individuals receive a 50% fare discount, including $1.45 for subways and local buses, $3.50 for express buses except during weekday peak hours, and up to 50% off Long Island Rail Road and Metro-North fares except during weekday morning peak travel to NYC.

              Unlike the old reduced-fare MetroCard, which you swipe at the turnstile, the OMNY card requires a tap. Simply tap your Reduced-Fare OMNY card on the screen at a subway turnstile or on the bus. When it turns green and says "GO," you're ready to ride.

              Plus, the OMNY card has more features than the old MetroCard.

              What are the benefits of the reduced-fare OMNY card?

              • Weekly fare capping: Pay for 12 rides within seven days, and any additional rides for the rest of the week are free — ensuring you never spend more than $17 in a seven-day period.
              • Free transfers: Enjoy the same free subway-to-bus and bus-to-bus transfers as you did with the MetroCard. Just tap your OMNY card when transferring within a two-hour window.
              • Convenience reload option: You can reload your card online through a free OMNY account or even set up auto reload to ensure you never run out of balance.

              How do I load and reload my reduced-fare OMNY card?

              You can easily load or reload your Reduced-Fare OMNY card using cash, credit, or debit in several ways:

              • OMNY vending machines: Visit a subway station and use an OMNY vending machine. Find locations at omny.info/omny-card.
              • Retail locations: Reload your card at a participating store near you. Find one at omny.info/retail.
              • Mobile sales team: Visit an MTA Mobile Sales location. Check their schedule at mta.info/mobilesales.
              • Phone support: Call the OMNY Call Center at 877-789-6669 for assistance.
              • Online: Add funds or set up automatic refills by creating a free account at omny.info.

              Do I need an OMNY account to use a reduced-fare OMNY card?

              No, an OMNY account is not required to use your Reduced-Fare OMNY card. However, creating an account online allows you to take full advantage of its features. You can check your balance, track your progress toward earning free rides, and set up automatic refills so you never have to worry about a low balance. If your card is lost or stolen, you can freeze your OMNY card balance for added security. An account also provides access to more functions to help you manage your card easily.

              How do I create an OMNY account?

              Follow these steps to create your free OMNY account:

              1. Visit the OMNY registration website and set up your login – Go to the official OMNY account registration page, enter a valid email address, and create a secure password that meets security requirements. Click "Next."

              1. Enter your personal information and agree to the terms. Provide your full name, phone number and postal code, then check the required boxes to accept the terms and conditions before proceeding.

              1. Confirm your registration – Check your email for an activation link, and follow the instructions to activate your OMNY account.

              1. Your OMNY account is now active, allowing you to track your travel history, manage your payment methods, and enjoy the convenience of contactless transit payments.

              Can I still use my traditional reduced-fare MetroCard?

              Yes, you can continue using your traditional Reduced-Fare MetroCard until the expiration date printed on the back. The MTA recommends swiping your MetroCard to use up any remaining balance before transitioning to your OMNY card. If you have leftover funds on your MetroCard, you can visit a Customer Service Center at select subway stations to transfer the remaining balance to your Reduced-Fare OMNY card.

              How can I get help with my Reduce-Fare OMNY card?

              For assistance with Reduced-Fare OMNY, call the OMNY Call Center at 877-789-6669, available Monday through Friday from 8 am to 8 pm and Saturday through Sunday from 8 am to 5 pm You can also visit a Customer Service Center at select subway stations 24/7 or at 3 Stone St., New York, NY 10004 in Lower Manhattan, Monday through Friday from 9 am to 5 pm. Additionally, you can meet the Mobile Sales team in your neighborhood for in-person support.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Brooklyn Libraries Add Free Bike Repair Tools and More for Delivery Workers](https://www.documented.info/:locale/articles/31150146738333):

              Brooklyn Libraries are opening their doors to delivery workers who need to charge their phones, use the restroom, park their bikes and more.

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              Delivering Together is a new project from the Brooklyn Public Library (BPL) created especially for New York City’s app-based food delivery workers. The libraries provide safe, supportive spaces across Brooklyn where delivery workers can rest, recharge, and connect with useful resources — all for free. 

              Everyone is welcome. Whether you’re coming in for a quick break, a drink of water, or to learn something new, the Brooklyn Public Library is here for you, and for many other resources that you can check here

              Here’s a guide with the details. 

              What you’ll find at any BPL branch

              With 62 locations across Brooklyn, every library welcomes delivery workers to:

              • Take a break indoors — escape the weather for a few minutes of rest.
              • Charge your phone and use free WiFi.
              • Use restrooms and refill your water bottle.
              • Join free programs to improve your English, learn about immigrant services, or attend fun family events like Storytime.
              • Get your free BPL library card, giving you access to thousands of books, bike repair tools, and digital resources.

              At nine branches, the Delivering Together program offers even more:

              • Borrow a mini bike repair kit to take with you on the road with your library card.
              • Access secure bike parking and repair tools.
              • Join free workshops on topics like road safety, workers’ rights, and English language learning.

              These are the branches where you can find the additional resources:

              • Bedford, 496 Franklin Ave
              • Borough Park, 1265 43rd Street
              • Brighton Beach, 16 Brighton 1st Road
              • Dekalb, 790 Bushwick Avenue
              • Jamaica Bay, 9727 Seaview Avenue
              • Leonard, 81 Devoe Street
              • Paedergat, 850 E. 59th Street
              • Sunset Park, 5108 4th Avenue
              • Williamsburg, 240 Division Avenue

              This program was created in partnership with Los Deliveristas Unidos, a movement of app-based delivery workers organized by the Workers Justice Project.

              Did you know that you don’t have to be a citizen to get a library card? Anyone who lives in New York City qualifies. Here’s how to get started.

              How to find these resources

              For finding any of these resources, Delivering Together created an interactive map where you can search the closest Brooklyn Public Library branch and if they have bike repair kits available. How to use it? Easy. Click here to enter. Use the menu below to choose a page to find the closest resources: libraries, bathrooms, or bike racks for parking. Consider, though, that while everyone is welcome, you can't bring your bike inside Brooklyn Public Libraries.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Retrieve Your Moped After It Was Confiscated by the NYPD](https://www.documented.info/:locale/articles/30454888189981):

              There are many reasons why your moped may be confiscated by the NYPD. Here is what you need to consider when retrieving it.

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              New York Law requires motorcycles designed for low speed operations, also known as mopeds, to be registered with the Department of Motor Vehicles. To use a moped in the streets of the city, the rider must also have a specific type of driver’s license, which depends on the speed of the vehicle and, in some cases, insurance and inspection.

              Not having a registered moped can lead to the vehicle’s confiscation by the NYPD. Here is what you need to know about the process of retrieving a moped if the police have impounded it.

              License and registration requirements for mopeds

              The DMV classifies mopeds into three categories: Class A, B, and C, depending on the speed. 

              Class B and C are Mopeds that run at 30 miles per hour (MPH) or less, and require any driver license class to be operated. Those that exceed over 30 miles, or Class A, require a motorcycle license (M/MJ), along with an inspection. All three classes require registration with the DMV. 

              You can register a vehicle regardless of your immigration status. 

              Also Read: Drivers Licenses for Undocumented Immigrants

              Screenshot: DMV

              How to retrieve a moped confiscated by the NYPD

              While a moped may be confiscated by the NYPD for many different reasons — such as being illegally parked or violation fees — operators are required to have all necessary documentation including their proper registration and license to retrieve their vehicle. 

              Contact the local precinct of where the incident occurred. You can do so by inserting the address of where the moped was confiscated in the NYPD precinct finder here

              By calling the precinct directly, you can also inquire specific details about the whereabouts of your vehicle along with information about the exact procedures. 

              Then, collect the documentation associated with your vehicle. This includes the registration and proof of ownership. Take the police report or ticket given during the confiscation if possible and don’t forget to bring your license.

              You will also be required to pay any outstanding violations and fees related to the confiscation. 

              Once you contact your precinct, you can also find out the impound lot (where the vehicles are taken), along with their operation hours. You will be required to pay a fee to the impound lot. 

              If you have all the documentation that you need, along with the keys, you can pick up the vehicle from the impound lot after paying their fee. At this time, be sure to inspect your moped for any damages so that you can notify them. Take photos of the damages to keep it as proof. 

              Also Read: Electric Bikes and Mopeds in NYC: What’s Legal and What Isn’t

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

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              Infographics:

              - [How To Use The NYC Subway System Like a Pro](https://www.documented.info/:locale/articles/30180350301597):

              Going uptown or downtown? Learn how to navigate the NYC subway system like a local with this comprehensive guide.

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              If you’re new to New York City, the subway can feel like a maze at first. Millions of people ride the subway every single day, and just about all of them were once in your shoes. With a little guidance, you’ll be navigating like a local before you know it.

              The subway is the city’s lifeline, connecting Manhattan, Brooklyn, Queens, the Bronx, and Staten Island around the clock. Each train is marked with a letter or number — like A, B, or 7 — and together they form a web run by the MTA, the Metropolitan Transportation Authority.

              Where do I get a subway map?

              Many stations have attendants in booths who can help point you in the right direction. You will find a MTA map on the wall at most, if not all, subway stations.

              You don’t have to figure everything out on your own. Apps such as Google Maps, Apple Maps, Transit, and Citymapper will tell you exactly which train to take, where to transfer, and even how many minutes you’ll wait until the next one arrives.

              The MTA’s official website (new.mta.info) also offers trip planners that can help you plan ahead. With the official MTA app, you can get subway and transfer information and chat with an MTA staff member to report a problem or get help with directions in your language. Download the MTA app for iOS or Android.

              You can also download high-quality PDF maps from the MTA website and save them to your phone before heading out, in case you don’t have cellular data available. 

              How do you know which way to go on the NYC subway?

              In New York City, people often say they're going “uptown” or “downtown” when talking about directions. Uptown means going north, usually toward the Bronx or the top of Manhattan. Downtown means going south, toward Brooklyn or Lower Manhattan.

              Once you’re inside a station, you’ll notice signs pointing to “Uptown & The Bronx” or “Downtown & Brooklyn.” These help you pick the right side to wait for your train.

              Even people who’ve lived here their whole lives sometimes get on the wrong train. If you do end up going the opposite direction you meant to go, it's no big deal. Just get off at the next stop, cross over to the other side of the platform (or go upstairs and back down, depending on the station), and hop on a train going in the other direction.

              What do the colors mean on the NYC subway?

              In New York City, it’s normal to see different trains using the same tracks for part of the ride. That’s because the subway is built to move a lot of people quickly, especially in busy areas like Manhattan.

              The NYC subway uses colors to group lines by their main Manhattan “trunk line”. This makes it easier for riders to see which routes run together and where transfers are possible. For example, red covers 1/2/3, green the 4/5/6, blue the A/C/E, orange the B/D/F/M, and yellow the N/Q/R/W. The purple line only has one train — the 7, light green the G, brown the J/Z, and gray the L.

              Let’s say you’re in Midtown — you might see the yellow trains N, Q, and W trains all coming through on your platform. They follow the same path for a while, but later they go in different directions. For example, if the train is going uptown, the N and W end up in Astoria in Queens, but the Q goes through the Upper East Side in Manhattan. Depending on your final stop, you may choose to take one of the yellow trains rather than the other.

              It works the same way on other lines too. Some trains share part of the route, then split off to different places.

              What’s the difference between Local and Express trains?

              This is a helpful thing to know: Local trains stop at every station. Express trains skip some stops and only stop at the big, busy stations.

              If you’re going far or want to get somewhere fast, express trains are great. But if your stop is small, you’ll need a local train.

              For instance, the yellow line, N and Q trains run express along Broadway in Manhattan and head into Queens or Brooklyn, while the W runs local and stops everywhere, but only on weekdays.

              On the blue line, A is express, C is local, and E heads into Queens. On the red line, the 1 is local, and 2 and 3 are express. On the Green line, the 6 is local, while the 4 and 5 run express.

              So, even if two trains look like they’re going the same way, one might stop more and take longer. Just check the signs and listen for the announcements, they usually tell you if the train is local or express.

              What happens at night or on weekends?

              The subway runs 24/7, but things can be a little different late at night or on weekends. Trains might come less often, and sometimes they take a different route because of track work or repairs.

              Before you head out, it’s smart to check your trip using the MTA app or the MTA website. It can save you time and confusion.

              Helpful phrases to get around

              A few simple questions can go a long way when you’re finding your way around. You can ask, “Which train goes to [your destination]?” or “Do I need to transfer?” Or, if you’re already on a train, you might say, “Does this stop at [station]?” to make sure you’re on the right one.

              And if you’re at a station and something doesn’t make sense, ask someone nearby. New Yorkers can be happy to help.

              How to pay for the NYC subway?

              If you're wondering how to pay for your trip, don't worry. There are a few simple options, and we’ll walk you through them.

              Tap and go with OMNY

              The most modern and easiest way to pay is with OMNY, the city's contactless payment system. If you have a credit or debit card with a contactless symbol, or if you use Apple Pay, Google Pay, or Samsung Pay on your phone, you can just tap your card or device on the reader at the turnstile.

              Each ride costs $3, and there’s no need to buy anything in advance. OMNY automatically tracks your rides: once you’ve taken 12 paid rides in a week (Monday through Sunday), the rest of your rides that week are free. It's like getting a 7-day unlimited pass without the commitment.

              Prefer a physical OMNY card? That works too.

              If you'd rather not use your phone or bank card, you can purchase a physical OMNY card, similar to the old MetroCard. You can buy OMNY cards at the OMNY vending machines in select subway stations.

              The card itself costs $1, and you can load it with either a dollar amount for pay-per-ride use or add a 7-day unlimited pass. And fare capping also applies to physical OMNY cards too, as long as you tap the same card for every ride during the week. Once you hit 12 rides, any additional subway or local bus rides through Sunday are free. Just remember that switching between different payment methods, like your card one day and phone the next, won’t combine your rides.

              You can also register your OMNY card at omny.info to manage your balance, view your travel history, and enable auto-reloads.

              A few extra saving tips

              There are a couple of little things that can make your ride smoother and even save you money.

              • Children under 44 inches tall ride free when accompanied by an adult.
              • You only need to tap or swipe when entering the subway, not when leaving.
              • If you’re transferring to a local bus, both OMNY and MetroCard will give you a free transfer within two hours of your first tap or swipe.

              If you qualify, there are also helpful discount programs. The Fair Fares NYC program offers half-priced MetroCards to eligible New Yorkers with low income, making it much more affordable to get around. Seniors (65 and older) and people with qualifying disabilities can also apply for a Reduced-Fare MetroCard, which cuts the price of rides in half.

              Also Read: How to Sign Up for Low-Cost Subway and Bus Fair Fares in NYC

              The subway might seem tricky at first, but don’t worry, after a few rides it’ll start to feel natural, and before long you’ll be moving with the city like you’ve been here all along.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

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              Infographics:

              - [Guide for Immigrant Deliveristas: What to Know Before You Rent an E-Bike in NYC](https://www.documented.info/:locale/articles/30180125145757):

              If you’re just starting out as a delivery worker in New York City, especially if you’re staying in a shelter or don’t have a place to store an electric bike, renting one may be your first option.

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              But, delivery workers may be taken advantage of by rental companies that hide unfair rules in contracts, charge too much, or blame you when something goes wrong. This guide is here to help you understand your rights and avoid those traps.

              The types of e-bikes that are legal in NYC

              Before you rent a bike, make sure it’s legal to ride for delivery in New York City. There are three types of e-bikes that are allowed:

              • Class 1 e-bikes: These bikes only help you when you pedal, and go up to 20 miles per hour.
              • Class 2 e-bikes: These have a throttle (you don’t need to pedal), and also go up to 20 mph.
              • Class 3 e-bikes: These are also throttle-powered, but go up to 25 mph. Many deliveristas use Class 3 bikes.

              You should avoid gas-powered bikes, scooters, or fast mopeds unless they are properly registered with the DMV. Registered mopeds will have both a license plate and a Vehicle Identification Number (VIN), and you need a valid driver’s license to operate them. If you are caught riding one without proper registration or licensing, the police may confiscate the vehicle and issue you a fine.

              Types of electric bikes & mopeds (Source: NYC Department of Transportation)

              Don’t be afraid to ask the rental shop, “Is this bike legal for delivery in NYC?” A good shop will answer you clearly and respectfully.

              Also Read: Electric Bikes and Mopeds in NYC: What's Legal and What Isn't

              How to find a rental company that treats you fairly

              A trustworthy shop will take time to walk you through the rental agreement, answer your questions, and offer helpful services — like bike maintenance, battery swaps, and theft protection.

              We interviewed several deliveristas from Afrikana, a non-profit community organization that supports migrants, about their experiences renting e-bikes and the advice they would share with others. According to them, the most reliable shops are usually discovered through word of mouth, whether mentioned in WhatsApp groups or picked up in conversations with fellow riders on the street. 

              Even if the contract isn’t in your language, a good shop will still take the time to explain the terms clearly instead of rushing you to sign. If needed, use tools like Google Translate to better understand the agreement.

              Be on the lookout for red flags. If a shop refuses to give you a contract, demands a large cash deposit upfront, or avoids your questions, take that as a warning. 

              Always ask how much the weekly rental fee is, whether battery charging or swaps are included, and what the policy is if the bike is damaged or stolen. If the answers don’t sit right with you, it’s perfectly okay to walk away and find another option.

              What you’ll pay and what to watch out for

              According to the deliveristas from Afrikana, renting an e-bike in NYC usually costs between $60 and $100 each week. That price depends on what kind of bike you’re renting and whether the shop includes services such as battery charging, theft protection, or repairs. Some companies also ask for a security deposit when you first sign up.

              Before you agree to anything, ask exactly what’s included. For example, some companies charge extra if you need to swap batteries during the day, or if a part of the bike gets damaged even if it’s not your fault. Ask if repairs are free or if you will have to pay out of pocket. If they don’t give you a clear answer, be cautious.

              Try to visit a few different shops and compare prices. If you plan to rent for several weeks, ask if they offer a discount for long-term rentals. And if the price seems high, you can ask if they’re willing to work with you. A fair shop will at least explain the cost breakdown.

              Don’t sign a contract you don’t understand

              Many shops give out contracts in English and expect you to sign quickly. But if you don’t understand what’s written, you have every right to ask for time and help.

              You can take a photo of the contract and show it to someone you trust. That may be a fellow rider, a friend, or a community organization serving immigrants. They can help you read it in your language. It’s okay to say, “I’ll come back after I review this.” A good shop will not punish you for being careful.

              If a company tells you, “Just sign here, it’s fine,” without explaining things — that’s a red flag. You deserve to know what you’re agreeing to.

              What happens if the bike is stolen?

              Stolen bikes are a real concern in NYC, and it’s something every deliverista thinks about. In the past, some companies made riders pay thousands of dollars if their bike was stolen, even if it was locked properly.

              Some Afrikana deliveristas told us that many rental shops now put GPS trackers on their e-bikes. This helps because if a bike gets stolen, the company can usually find it quickly. Most of the time, they won’t blame you and charge you, as long as you locked the bike and reported the theft right away. Some shops will even give you another bike the same day, so you can keep working. However, if it happens too frequently, the company may start to worry and could block your account from renting again.

              When you rent, ask if the bike has a GPS. Ask what their policy is if the bike gets stolen. And as an extra safety step, it’s smart to take a photo of your locked bike every time you leave it.

              What if the bike breaks down?

              Bikes wear out, especially when you ride them every day for hours. A good rental shop should be ready to help if your bike breaks down. Before you leave with your rental, take a good look at the bike. Check the tires, the brakes, the battery, and the lights. Take a few photos of the bike, just in case something’s already damaged.

              Ask if maintenance and repairs are included in your weekly fee. If something breaks while you’re on the job, will they fix it? Will they give you a replacement bike? These are things you want to know before they become a problem.

              Help for delivery workers

              Organizations like Los Deliveristas Unidos and Afrikana are made to help delivery workers who are new to the country. They fight for fair pay, safe equipment, and respectful treatment. They can help you read contracts, solve disputes, and connect you to other workers in your language.

              There are also WhatsApp and Facebook groups where riders share tips, warnings, and trustworthy companies. Asking another rider for advice is always a good move. Stay safe!

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What Immigrant Delivery Workers Need To Know About NYPD Tickets and NYC Court](https://www.documented.info/:locale/articles/28509774223517):

              A new NYPD directive allows officers to issue criminal summonses for certain e-bike violations. Here's what riders — especially immigrants — need to know about pink tickets, court appearances, and legal rights.

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              The New York Police Department is now issuing criminal summons to e-bike riders for certain traffic violations, following a new directive that went into effect at the end of April. Unlike regular traffic violations — where individuals can pay the fines online — the criminal summons requires individuals to present themselves at criminal court.

              The change has caused concern and confusion among e-bike riders. Documented spoke with William Medina, organizer and leader at Los Deliveristas Unidos, to answer questions about e-bike fines, summons and your rights in the courts. 

              What changed?

              Before April 28, most traffic violations involving e-bike riders led to fines or summons in civil courts. The new directive, however, permits the NYPD to issue criminal summons instead. A criminal summons requires individuals to show up to criminal court to address the summons.

              Not appearing for your summons in criminal court can result in a signed order by a judge issuing a warrant for your arrest and possible jail time. Having a criminal record could negatively impact immigrants who have regular check-ins with ICE, such as those who have pending asylum claims or those who have posted a bond and are fighting deportation. 

              Which violations are impacted by this new policy change?

              A spokesperson for the NYPD told Documented that officers can issue criminal court summonses to e-bike riders for the following infractions: 

              • Reckless driving
              • Operating under the influence of alcohol and drugs
              • Running a red light
              • Driving the wrong way down the street
              • Riding on a sidewalk
              • Ignoring a stop sign

              Before May, most of these violations would result in civil summonses or fines. With these new changes, the consequences are more severe and, if you are not prepared, could even lead to jail time. Here’s how you can tell the difference between the many kinds of tickets NYPD will issue to e-bike riders. 

              Criminal summons: Pink tickets

               

              The most noticeable difference between a traffic ticket and a criminal summons are the colors of the tickets, explained Medina, who has been doing community outreach to educate delivery workers of the new policy change.

              The pink tickets, on the other hand, he said, are criminal summons which cannot be taken care of online and require the individual to go to criminal court. 

              “Right now, the one that the police are giving the most are the pink tickets,” he said. If someone receives a pink ticket, they must show up at the court where the incident took place, as opposed to the county of residence. Meaning, if the rider was ticketed in Brooklyn, they would need to attend the court in Kings County — which will be stated on the ticket. 

              “Sometimes the information in the ticket can be blurry and hard to see," Medina warns, adding they should verify the information of their ticket to avoid missing court or going on the wrong date. They can do this by visiting the website: mysummons.nyc

              Civil Summons: Green tickets

              (Photo of green, white and yellow tickets. Courtesy of Los Deliveristas Unidos).

              Green tickets are issued by the NYPD and they require individuals to show up to civil court. Civil cases are handled by the Office of Administrative Trials and Hearings (OATH), and can be given for infractions like failure to have proper lights or reflector and not using a bike line

              “The green ticket says at the top ‘summons to appear for civil penalties’ and to appear at the specific location listed in the ticket,” Medina said.

              Information about a civil summons can be found on their website.

              Traffic infractions: Yellow and white tickets

              Yellow and white tickets are the same and both include the ‘traffic ticket’ text at the top, Medina said. “The white [and yellow] tickets can be paid online.”

              Traffic tickets can be online by pleading guilty and entering the Driver’s License information, ticket number or name, date of birth and gender as it appears in the ticket. Some of the traffic infractions that result in fines include not wearing a helmet, no bell or signal device, operating a bike without manufacturer’s label, among others. See the full list on page three of this PDF.

              Right to a free lawyer

              Pleading guilty to a criminal summons can have severe consequences and impact someone’s criminal history, said Medina. For that reason he recommends that people who have to attend court ask for interpreters or translations services, which is required by law for criminal cases (see our guide on how to ask for one)

              “People also have the right to a public defender who can represent them free of charge,” he added. 

              In New York City, individuals who cannot afford a lawyer can ask for free legal representation from a public defender through one of these organizations: The New York Legal Aid Society, Bronx Defenders, Queens Defenders, and the Neighborhood Defense Service and Brooklyn Defenders

              Will pleading guilty impact my immigration status?

              Sarah Vendzules, director of the Immigrant Justice Team at The Legal Aid Society told Documented that a criminal record could negatively impact individuals with pending asylum applications, who regularly check-in with Immigration and Customs Enforcement (ICE) or have a case pending in immigration court. 

              “It could lead to a discretionary denial, especially if somebody had a lot of summonses and it's sort of a repeat. Immigration judges tend to look askance at criminal contacts [with law enforcement].” 

              Discretionary denial means that a judge or ICE officer can deny an immigration case based on other factors, including the criminal record and history of the applicant. 

              Vendzules recommended that those in immigration proceedings consult with an immigration attorney before pleading guilty during a hearing at criminal court. 

              Also Read: Electric Bikes and Mopeds in NYC: What’s Legal and What Isn’t

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Sign Up for Fair Subway and Bus Fares in NYC](https://www.documented.info/:locale/articles/27874959043485):

              Through the Fair Fares NYC program, eligible residents can get a 50% discount on subway and certain bus fares.

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              What to know about getting low-cost subway and bus fare in NYC:

              • Fair Fares NYC offers a 50% discount on subway and select bus rides.
              • All NYC residents can apply — regardless of immigration status.
              • Applications are available online, and MetroCards arrive within 30 days.
              • To qualify, you must be 18–64 years old, live in NYC and meet income eligibility requirements.

              Living in New York City isn’t cheap — but getting around doesn’t have to break the bank. Through the Fair Fares NYC program, eligible residents can get a 50% discount on subway and certain bus fares. If you’re between 18 and 64 years old and meet the program’s income guidelines, you might qualify. Anyone living in the city – regardless of their immigration status – can apply. 

              Fair Fares NYC helps low-income New Yorkers access public transportation at an affordable rate. Qualified applicants pay $1.45 instead of $2.90 per ride on subways, ferries and local, limited, or Select Bus Service routes. Access-A-Ride (for people with disabilities whose disability prevents their use of accessible mass transit) are also eligible for half-price paratransit fares.

              Also Read: OMNY Card Account: Login, Reload and Reduce Fares on MTA Public Transit

              To qualify for Fair Fares NYC, you must:

              • Be between 18 and 64 years old.
              • Live in New York City and not already receive for a discounted MetroCard from another program
              • Have a household income within the program’s limits, based on household size

              For instance, an individual must earn $18,072 or less annually, while a family of four qualifies with up to $37,440 in combined income. For households larger than eight, add $6,456 per additional person.

              Immigration status is not requested or considered in the application process.

              Here’s a quick breakdown:

              These income limits apply to 2025 and may change in future years.

              How to apply for Fair Fares

              You have two ways to apply:

              • Apply Online: Follow the step-by-step instructions to submit your application.
              • Visit a Fair Fares NYC Office: Offices are open Monday through Friday, from 8:30 a.m. to 5:00 p.m. Find office locations on the Fair Fares website.
              • For questions or support, dial 311.

              What you’ll need to apply for Fair Fares

              Be ready to provide the following documentation:

              • A valid photo ID, such as a driver’s license, IDNYC, state ID, or passport
              • Proof of income for your household, such as recent pay stubs, tax returns, benefit letters
              • Proof of NYC residence, such as a recent bill or official letter dated within the past 90 days

              To submit your documents, download the ACCESS HRA mobile app, create an account, and upload your files. If you're unable to use the app, visit a Fair Fares NYC office for in-person assistance. For full details, see this official documentation guide.

              In-person offices that offer help with Fair Fares (Courtesy NYC.gov)

              Once submitted, your application will be reviewed within 30 days, and no eligibility interview is required. You can check your status anytime at nyc.gov/accessfairfares, and you’ll receive an email once a decision is made.

              If approved, your discount lasts one year — after which you’ll need to renew.

              Already use OMNY?

              Fair Fares NYC works with OMNY, the MTA’s contactless fare payment system. Tap the same card or device 12 times in 7 days, and every ride after that is free for the rest of the week. Your Fair Fares discount applies automatically, making travel seamless and even more affordable.

              Also Read: How to Use the New Reduced-Fare OMNY Card on MTA Public Transit

              Not eligible for Fair Fares?

              You may still qualify for reduced fares. If you’re 65 or older or have a qualifying disability, the MTA Reduced-Fare Program offers the same 50% discount. You can apply online or visit a Customer Service Center for help.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Electric Bikes and Mopeds in NYC: What's Legal and What Isn't](https://www.documented.info/:locale/articles/22443172431133):

              Food delivery workers and others often use motorized vehicles to navigate the streets of New York City. The New York City Department of Transportation (DOT) has established different rules for each type of vehicle, including electric bicycles and mopeds.

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              Documented created this guide to help you understand the rules governing the use of electric bikes and mopeds in NYC.

              Rules for using electric bicycles

              Electric bicycles (e-bikes), which operate like a manual bicycle with the assistance of a rechargeable battery, do not require a driver’s license.

              • The maximum speed is between 20 to 25 miles per hour (approximately 32 to 40 kilometers).
              • Wearing a helmet is mandatory for bicycles with a maximum speed of 25 miles per hour.
              • You can ride the electric bicycle in bike lanes and on streets that have a maximum speed of less than 30 miles (48 kilometers) per hour.

              ebikes-more-english.jpg

              Rules for using a moped

              A mopeds or motorcycles typically do not have pedals.

              • There are three classes of mopeds in New York based on their speed. Class A has a maximum speed of 40 miles per hour, Class B has 30 miles per hour, and Class C has a maximum speed of 20 miles per hour.
              • Wearing a helmet and registering the moped with the New York State Department of Motor Vehicles (DMV) is mandatory for all classes.
              • For Class A: you need a motorcycle driver’s license (M/MJ). You can only ride in automobile lanes and cannot be ridden in bike lanes.
              • For Classes B and C: you need a regular driver’s license. You can ride in automobile lanes or on the “right edge, except for left turns,” according to the DOT.

              See the full list of requirements and the differences between bicycle classes here.

              Other recommendations and rules

              Also read: How Undocumented Immigrants Can Get Their Driver’s License in New York

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Navigate Public Transportation in NYC](https://www.documented.info/:locale/articles/22442983931165):

              More than 3.5 million New Yorkers ride the subway system to commute to work, school, and to return home every day, due to its affordability.

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              But the subway is not the only means of getting around the five boroughs, as there are also ferries and buses. Here is everything you need to know about the public transportation system in New York City, along with recommendations to improve your riding experience. 

              In short:

              NYC’s Subway, Buses, Staten Island Railway, Ferries

               

              58aa18df-f7fc-4a7b-8fec-d38b68c54ab3

              See full size MTA subway map

              Riding the Subway

              NYC’s subway system is known as the largest system in the world. There are currently 472 subway stations within 36 rail lines that serve the four of the five boroughs. Each service line has its own letter, and color– there are also shapes designated to tell the rider if a service is express (diamond) or local (circle).

              You can check the cost to ride the subway here and it can be paid contactless through OMNY by tapping a debit/credit card/phone at the turnstiles, or by purchasing a physical MetroCard or OMNY card at one of the vending machines in the station. Both cards can be purchased at a discount for unlimited weekly or monthly rides

              After the 12th OMNY paid ride, the following rides are free for the rest of the week. 

              The closest subway station can be found here | Accessible Stations | Subway Map

              Staten Island has its own rail lines and is operated by the Staten Island Railway (SIR), a subsidiary of the MTA. It is also the only borough that is not connected to the subway system. It is encompassed by 21 station commuter lines, and accepts MetroCard or OMNY– the price is the same as riding the subway or buses in the other boroughs. More information about public transportation in Staten Island.

              db73fe23-a47c-4068-a0ae-294a3e92539c

              MTA bus in Midtown, Manhattan. Photo by Rommel H. Ojeda.

              Riding the Bus

              Local and limited buses in New York City cost $3.00 per ride. Riders can pay using OMNY by tapping a contactless credit or debit card, smartphone, wearable device, or an OMNY card. A free transfer between buses and the subway is available within two hours when using the same payment method. All buses are wheel-chair accessible and the closest boarding station can be found here.

              Select Bus Service (SBS) routes make fewer stops, travel along high-demand corridors, and allow boarding through any door, helping passengers reach their destinations more quickly.

              Express buses travel between boroughs and primarily operate during weekday rush hours. They are coach-style buses and cost $7.25 per ride. Riders who qualify for Reduced-Fare benefits pay $3.60 during eligible off-peak trips. Express buses accept OMNY only; cash is not accepted.

              Things to keep in mind: Construction, traffic, weather, and weekend service changes may cause delays, detours, or reroutes. Check the latest service updates using the MTA website, the MTA app, or by messaging the MTA on WhatsApp before you travel. Text the MTA via WhatsApp to inquire about the latest information.

              New York City Ferries

              7b0422ff-2a62-42e7-9377-d0b139757440

              NYC Ferry Routes Map. via Ferry.NYC.

              Another way to commute within boroughs is using NYC’s ferries. It is operated by Hornblower Cruises and it connects 25 piers across six routes around the five boroughs. The cost to ride the ferry is $4.50 for an Adult One-Way Pass and $29.00 for a 10-Trip-Pass. There is also a discount program, at 1.50 per ride, for seniors and riders with disabilities.

              Ferry tickets can be purchased through the NYC Ferry by Hornblower App, in person at a vending machine, or through a Ticket Agent. 

              These are all the locations and schedules.

              Reduced-priced OMNY for New York residents

              Low income New Yorkers can apply and receive a 50% discount on subway and eligible bus fares through NYC’s program Fair Fares. It is available to New Yorkers regardless of immigration status.

              To qualify, individuals must be between the ages of 18 and 64, live in one of the five boroughs, and meet the annual income requirement. 

              Eligible New Yorkers can submit their application online or through the Access HRA Mobile App. An email address will be required to submit the application. 

              Proof of income, address and identification documents will be required during the application process.

              Reduced-Price Transit Fares for New York City Residents

              Low-income New Yorkers may qualify for Fair Fares NYC, a program that provides a 50% discount on subway and eligible bus fares. The program is available to eligible New York City residents regardless of immigration status.

              To qualify, you must:

              • Be 18 to 64 years old.
              • Live in one of New York City's five boroughs.
              • Meet the program's household income requirements.
              • Not already receive another transit fare discount through the MTA or New York City.

              Eligible riders receive a Fair Fares OMNY card, which provides half-price fares on subways and eligible buses. The Fair Fares program has transitioned from MetroCards to OMNY, and Fair Fares MetroCards are no longer accepted.

              You can apply online or through the ACCESS HRA mobile app. During the application process, you may be asked to provide proof of your identity, address, and household income.

              Downloadable Resources

              Infographics:

              - [How to Get a Library Card in NYC](https://www.documented.info/:locale/articles/30180782456093):

              A free library card unlocks books and technology but also legal help, English classes, and even free entry to museums. Here’s how to apply and what you can access.

              EN WA Banner.png

              New York City's libraries provide free legal assistance, language learning programs, technology access, cultural events and more — all designed to help newcomers settle in and feel at home.

              To unlock everything the library has to offer, you need a library card. With your card, you can borrow books, use computers, print, and access free activities — like homework help, art classes, or conversation groups where you can practice your English. 

              Also Read: How New York Libraries Can Help Immigrants For Free

              How to get a library card

              Applications are available at all library locations. To obtain a full-access physical library card, you must apply online and then visit a library branch in person to show a valid form of identification. Just talk to the librarian at the front desk, and they will get the process started. 

              Applying for an e-card online is also an option, though it comes with some limitations. For instance, an e-card does not grant access to physical books or to the Culture Pass, which activates free museum admissions for New York residents. Basically, you will need to talk to a librarian in person to get a fully activated library card.

              It’s important to know that nobody will ask you about your immigration status when going to the library. Some libraries ask for proof of residence, which means any document that shows your name and a valid home address. It can be a bill, a bank statement, lease agreement, or a government-issued ID if it shows your local address. There may be fewer requirements for a child’s library card, depending on which borough you live in. We explain some of those differences below.

              What is accepted as proof of identity will depend on which of the three New York City library systems you are applying to. We recommend you check their websites or call your local community library to confirm what is accepted.

              Getting a library card if you live in Manhattan, the Bronx, or Staten Island

              Apply online here or visit in person at any New York Public Library location or library-sponsored event in these boroughs.

              Teens aged 13 to 17 do not need to show ID when verifying their applications for physical library cards. Learn more about teen library cards here. 

              If your New York State residency cannot be verified through the online form, you will receive a temporary library card that allows you to place holds on physical items. To complete the process and receive your library card, visit a branch or email gethelp@nypl.org.

              Getting a library card if you live in Brooklyn

              Check out the link to apply online, or you can visit at any Brooklyn Public Library location to get started with a library card. 

              For New Yorkers aged 13 to 17, identification is required, but proof of address is not. The following alternative forms of identification are accepted:

              • Current school photo ID
              • Current report card
              • Working papers
              • Other credible forms of identification as determined by library staff 

              At the New York and Brooklyn Public Library systems, if you are 13 or older you can apply for a digital card online with no proof of identification required. A digital card will have certain limitations compared to a physical card, such as restricted access to physical materials and Culture Pass benefits. It may also exclude access to computers or printing services.

              If you are an adult, you have to provide proof of identity and proof of address in person at a Brooklyn library location to receive a physical library card. 

              Getting a library card if you live in Queens

              Apply online through this link or in person at any Queens Library location. Adults and teens must present photo identification and proof of address.

              For adults applying on behalf of children up to age 17, they need to show one of the following New York identifications:

              • Current driver’s license
              • Current photo learner’s permit
              • Current non-driver’s identification

              If these documents are unavailable, you can check more forms of identification here

              Adult residents of Queens can apply for a library card online, but must complete the process in person at a library branch. They will need to present a form of credible identification as proof of identity.

              Other useful cards for immigrants in NYC

              Culture pass
              The Culture Pass is a service that allows library cardholders to visit over 100 museums, theaters, gardens, and more throughout the city for free.

              To participate, you’ll need a library card from The New York Public Library, Brooklyn Public Library, or Queens Public Library.

              You’ll need to make an online reservation to use Culture Pass and, depending on the venue, you can borrow more passes beyond you, for two adults or families of four.

              Here’s a list of all the locations you can visit for free with your library card.

              IDNYC – New York City municipal ID 
              The IDNYC is a complimentary municipal identification card offered to all residents of New York City, regardless of their immigration status. This card functions as an official photo ID, which means you can use it to access various city services, banking facilities, and discounts. Additionally, it provides free one-year memberships to many local museums and cultural institutions.

              IDNYC has enrollment centers across the city to apply, including some libraries but you can also do it online here.

              OMNY transit card 
              OMNY is the new way to pay for NYC public transit. Cards cost $5 and can be reloaded. The OMNY card has special options for reduced fares, students, and Fair Fares participants. Read our guide about how to apply for the OMNY transit card.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Get Legal Help and English Classes for Free with The Mayor's Office of Immigrant Affairs](https://www.documented.info/:locale/articles/28764323543581):

              The Mayor's Office of Immigrant Affairs has nearly 100 locations throughout NYC where you can get free legal help or free English classes.

              EN WA Banner.png

              What to know about NYC’s support for immigrants: 

              • MOIA is the The Mayor's Office of Immigrant Affairs which provides support to immigrant New Yorkers.
              • Services include legal guidance, language access, and assistance connecting to city services.
              • Its status as a NYC agency means it operates independently from federal immigration enforcement. These services are designed to help undocumented New Yorkers.
              • You can get in touch with MOIA in a few ways: give them a call, send an email, fill out their online form, or stop by one of their free, multilingual Legal Support Centers around the city.

              What is MOIA?

              The Mayor's Office of Immigrant Affairs (MOIA) is a New York City agency, not part of the federal government. That means it operates independently of the Trump administration, national immigration enforcement, and using its services does not expose your immigration status. MOIA is here to support all immigrant New Yorkers, regardless of immigration status, and to help them engage fully in the city’s civic, economic, and cultural life. 

              This includes access to legal help, city services, language support, and other essential resources.

              What does MOIA offer to immigrants? 

              Immigration legal support centers

              MOIA funds over 20 community-based Immigration Legal Support Centers, located in organizations like schools, community centers, and hospitals. These centers provide free, safe, and confidential legal help for:

              • Citizenship applications
              • Green card processes and renewals
              • DACA and Temporary Protected Status (TPS)
              • Finding out if you qualify for any other immigration benefit

              To get help, call 800‑354‑0365 Monday through Friday from 9  a.m. to 6 p.m. or dial 311 and say “immigration legal”. 

              Language and civic access

              This office also supports language access across city agencies and runs English-language learning programs, including the “We Speak NYC” series, which teaches English while educating viewers about city and legal rights. You can sign up for free English classes at any of the 60 locations of English Learning Centers or learn more about a convenient online class.

              Event and community support

              Need a MOIA representative at a community meeting or event? You can submit a request through their website. They also partner with nonprofits and immigrant-serving groups to spread awareness and deliver services at the local level. According to the MOIA website, a MOIA representative can attend your community event to:

              • Share crucial and timely information about citywide developments
              • Clarify misinformation about immigration policy developments
              • Promote critical resources available to all New Yorkers in the languages they speak,
              • Connect individuals with city-funded services and the help they need
              • Elevate community feedback to city agencies and stakeholders
              • Build partnerships to address the diverse needs of immigrant communities.

              They have a user-friendly roadmap of city services available in over 50 languages for all New Yorkers. These quick and easy guides are all in PDF format. 

              How to Access MOIA Services

              • Call the Immigration Legal Support Hotline: 800‑354‑0365 (or dial 311 and say “immigration legal”).
              • Email: AskMOIA@cityhall.nyc.gov or use the contact form at NYC.gov/immigrants

              You can also visit a Legal Support Center: You can check here their locations which provide services for free and multilingual.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Where To Leave My Kids While I'm At Work? Get Free Child Care in NYC](https://www.documented.info/:locale/articles/28764258571293):

              NYC offers free and affordable child care for many families in NYC, regardless of their immigration status.

              EN WA Banner.png

              What to know about free and affordable child care in New York City:

              • Regardless of your immigration status, you can access NYC's child care programs.
              • There is free or low-cost care for children from infancy to age 13 (or older if the child is disabled), including full-day early education, licensed in-home or center-based care, and after-school programs.
              • Help is available for families in many languages to navigate child care programs and applications.

              Juggling work and child care is tough when you move to a new city. Fortunately, NYC has resources designed to support all new arrivals — including migrants, asylum seekers and refugee families — by providing safe, affordable and high-quality care for kids from infancy through their teens. Here’s what to know and how to apply.

              Note: Space is limited in some of these programs, so we recommend applying early.

              Child care vouchers: For children who are legally present in the U.S.

              This is a long-standing subsidy administered through the NYC Administration for Children’s Services (ACS). It is available to families who:

              • Need child care to work, attend school or workforce training
              • Make below 85% of the state median income. For a household with two adults, that means $73,869.56 annual income before taxes.
              • Are in temporary housing or receive cash assistance
              • Are receiving domestic violence assistance
              • Are in substance abuse treatment

              To see if your family qualifies for free or low-cost child care, consider taking this survey.

              These vouchers help cover childcare costs for children aged 6 weeks to 13 years old (up to 19 years old, if a child has disabilities), and parents may use licensed or legally exempt providers like relatives, babysitters, neighbors or a family friend.

              Crucially, the parent does not need to be a U.S. citizen, but the child receiving care must have “satisfactory” immigration status (U.S. citizen, national, or certain lawful statuses). 

              While parents aren't required to disclose their own immigration status, the requirement for the child's status can still indirectly pressure families — parents might fear that submitting documentation could trigger exposure, particularly if there's uncertainty about legal eligibility for the child.

              Here’s how to apply: 

              1. Create a MyCity account: Go to mycity.nyc.gov and follow instructions to make an account. This is also where you’ll ultimately submit your application.
              2. Fill out the child care voucher application: You can fill it out yourself here. Alternatively, you can seek assistance online by chatting with a bot or visit a local community-based organization for support.
              3. Submit documents: Upload or send in proof of income, reason for care, and your child’s status.
              4. Wait for eligibility notice: If you’re eligible, you’ll get a voucher in the mail or by email. Approval can take up to six weeks, depending on the provider. Track your status via your MyCity account.
              5. Choose a child care provider: Bring your voucher to a licensed child care center or registered home-based care provider you choose.
              6. Complete final steps: The child care provider and your family will complete and return the voucher to ACS for final enrollment.

              You can use these tools to find licensed providers near you. One tool is Child Care Connect, where you can find a home-based child care provider. Using the search tool on the same website, browse all the options. Click here for more information, details and links to all steps.

              Community-based organizations can help you fill out applications in Spanish, Chinese, and other languages. It is recommended to keep copies of everything you submit, especially your child’s documents and proof of income. 

              If you need help, call 311 or contact a local community organization that works with immigrant families. If you receive cash assistance, you should apply through the Human Resources Administration at a Benefit Access Center.

              Also Read: How to Apply for Child Care Subsidies If You Are A Low-Income Undocumented Family

              Promise NYC: Available for undocumented children

              Launched in early 2023, Promise NYC is specifically aimed at undocumented and mixed-status immigrant families who have traditionally been excluded from federal and state child care subsidies. 

              It covers child care for children up to age 13 in families earning up to 300% of the Federal Poverty Level, which is anannual income of $63,450 before taxes for a family with two working adults.

              Important: Promise NYC does not require families to disclose their immigration status.

              Here’s how to apply: 

              Head Start and Early Head Start: For children who are legally in the U.S.

              Early Head Start is a day education program for children under 3 years old. Head Start is for children ages 3 to 5. These programs are designed for low-income and homeless families.

              For decades, undocumented families benefited from Head Start and Early Head Start. On July 10, 2025 the Trump administration rescinded this policy. Now, undocumented children are no longer eligible. To receive Head Start benefits, children will have to be citizens, legal permanent residents, or an asylum seeker, refugee, or parolee.

              This program has limited space and operates on a first-come, first-served basis. As programs may have waiting lists once they reach capacity, families are encouraged to apply early for year-round enrollment.

              What Head Start and Early Head Start offer:

              • Year-round, full-day care
              • Nutritious meals and teeth cleaning
              • Learning and play
              • Mental health and trauma support
              • Home-based or center-based care

              To apply, use the Head Start Locator online to find a program near you, then call the program directly to ask about enrollment and next steps.

              3-K and Pre-K: Available for undocumented children

              Pre-K, which is for 4-year-olds, and 3-K, which is for 3-year-olds, are free school options for all New Yorkers regardless of citizenship or immigration status. Applications open in January and February on MySchools. While spots are not limited, children in shelters and Head Start programs get priority placement. 

              This is what you’ll need to apply:

              • Proof of income (pay stubs, benefits letter, shelter letter, etc.)
              • Photo ID (passport, consulate ID accepted)
              • Child’s birth certificate
              • DOH Health Form from a doctor (with up-to-date vaccines)

              Need help finding or applying for child care? 

              The Committee for Hispanic Children and Families (CHCF) helps families find nearby daycares, understand programs and apply for vouchers. You can reach them by calling Juan Poll at 929-256-1949 or via email at jpoll@chcfinc.org. You can also visit the Department of Education Family Welcome Center near you. They can help year-round with enrollment in 3-K, Pre-K, kindergarten, and beyond. There are nine centers across NYC. Book an appointment at schools.nyc.gov and find a Welcome Center near you in this list.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How New York Libraries Can Help Immigrants For Free](https://www.documented.info/:locale/articles/27844041526941):

              New York City’s public libraries offer free legal aid, language learning, tech access, and cultural programs to help newcomers feel at home.

              EN WA Banner.png

              New York City's public libraries, comprising the New York Public Library (NYPL), Brooklyn Public Library (BPL), and Queens Public Library (QPL) systems, extend far beyond lending books. In fact, many branches offer free programs that immigrants can access in their own languages. 

              Libraries can be essential hubs for immigrant communities as they offer resources and programs that facilitate integration, education, and empowerment.

              Read on to learn how your local library can assist with free English classes, workshops on law and housing, and much more.

              How to start using your local public library

              With 755 public libraries across New York State, chances are you have one less than a mile from your home. Getting started is simple and welcoming. Follow these steps to get involved:

              Find the closest branch

              Open Google Maps and type "public library." You'll see branches from the New York Public Library (NYPL), the Brooklyn Public Library (BPL), or Queens Public Library (QPL), depending on where you live.

              Check the hours and services

              Click on the library's location to view its open hours. Visit the library's website or call ahead to confirm which services they offer. Many branches have free English classes, legal help sessions, job search assistance, and more.

              Get a library card

              You don't need to be a U.S. citizen to get a card. Visit the library in person with a photo ID and proof of address (this could be a lease, a utility bill, or a letter addressed to you). Some libraries accept alternative forms of ID, like consular cards.

              Ask for help at the front desk

              Library staff are trained to support newcomers. Don't be afraid to ask for help in your preferred language, many branches have multilingual staff or access to interpreters.

              Join programs that interest you

              Most libraries offer regular classes and events: English conversation groups, citizenship workshops, computer literacy classes, and even story time for kids. Many of these programs are free and don't require registration.

              Use the space

              Even without joining a program, you can use the free Wi-Fi, read newspapers in your language, or use a computer to look for jobs or housing. Libraries are safe and open to everyone. Plus, it’s a great place to cool off in the summer and warm up in winter. 

              Stay connected

              Follow your local library on social media or sign up for their newsletter to get updates on new classes, events, and services that may be useful to you or your family.

              In this guide, we highlight resources that can be helpful whether you're new to the city or have lived here for a while and are seeking support in the following areas:

              Free Citizenship preparation and legal assistance

              Free English language learning and adult education

              • BPL: Provides English for Speakers of Other Languages (ESOL) classes, English conversation groups, and adult literacy courses to help immigrants improve language skills and integrate into the community.
              • QPL: Offers various programs to help immigrants learn English, including formal classes and informal conversation groups. They offer High School Equivalency classes at multiple levels to support the diverse needs of their patrons. Beginners learn essential survival skills like reading maps, filling out forms, and asking for directions. Intermediate students focus on vocabulary building, life skills, and oral communication, while advanced learners, who already speak fluently, work on refining their speaking, reading, and writing with an emphasis on accuracy. You can explore and sign up for the classes that best suit your needs through the library's website.

              Free cultural programs and community engagement

              • NYPL: Regularly hosts events celebrating immigrant communities, including multicultural programming and access to resources in multiple languages. These events often include educational workshops, such as Know Your Rights sessions, which help attendees understand their legal rights when interacting with law enforcement agencies.
              • QPL: The New Americans Program offers workshops in immigrants' native languages on immigration law, tenants' rights, career planning, and health, facilitating cultural integration.

              Free access to technology and digital resources

              NYPL and BPL offer free access to computers, internet, and digital literacy programs, helping bridge the digital divide for immigrants who may not have access to technology at home. Their services focus on connecting users with essential resources for online education, job opportunities, and communication. A library card is required to use these amenities, but you can easily sign up for one at your local library. 

              Where can I get more information about New York libraries?

              For more information on services available:

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free Diapers, Cribs, Car Seats and Baby Supplies Available for NYC Families in Need](https://www.documented.info/:locale/articles/34226224892061):

              Find out where to get free diapers and baby supplies in NYC. This guide provides resources for low-income families, regardless of immigration status.

              EN WA Banner.png

              Welcoming a new baby into your family requires a lot of preparation and supplies that can quickly become expensive. Thankfully, NYC is a city with lots of great resources for parents, such as the Cribs for Families in Need program and the NYC Baby Box program

              Families of babies born at four NYC Health + Hospitals locations: Kings County in Brooklyn, Jacobi and Lincoln hospitals in The Bronx and Elmhurst in Queens will receive a “baby box” that contains diapers and other essential supplies.

              Families that need a free crib can call 311 and say “cribs for kids” to be connected with assistance.

              This guide points you to other groups that give away free diapers and baby supplies for all families, regardless of immigration status.  

              Bronx free baby supplies

              The Hopeline

              Provides free diapers, feminine products, and for low-income families. They also have clothing, toys, furniture, and equipment such as strollers that families can take on a first-come, first-served basis. 

              To qualify, you must have a child under 2 years old, live in the NYC area, and receive benefits from the Special Supplemental Nutrition Program for Women, Infants and Children (WIC) or Supplemental Nutrition Assistance Program (SNAP). For more information about eligibility requirements and to make an appointment, click here

              • Location: 884 East 163rd St., Bronx, NY
              • Phone: (718) 402-1212

              Her Village, Inc.

              Provides period supplies, diapers, and baby essentials to low-income families by appointment only. To qualify, you must be experiencing financial hardship, live in NYC, and make an appointment. To learn more, click here

              • Location: 388 Canal Pl., Bronx, NY

              New York City Department of Health and Mental Hygiene (DOHMH) - Tremont Neighborhood Health Action Center

              Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here. You have to email to make an appointment to get the free supplies.

              • Location: 1826 Arthur Avenue, Bronx, NY
              • Email: BronxActionCenter@health.nyc.gov
              • Phone: (347) 665-0213

              Manhattan free baby supplies

              Room to Grow

              Provides parenting support and baby and toddler items to parents who apply for and enroll in their program. 

              To qualify, you must apply for their 3-year parenthood training and support program. They encourage all families to apply regardless of citizenship, marital or relationship status. Currently, the program is offered in English and Spanish. For more information, click here

              • Location: 7 W. 30th St., 3rd Floor, New York, NY
              • Phone: (212) 620-7800

              New York City Department of Health and Mental Hygiene (DOHMH) - East Harlem Neighborhood Health Action Center

              Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here.

              Phone: (855) 789-8760
              Email: HarlemFWS@health.nyc.gov
              Location: 158 East 115th Street, New York, NY

              Queens free baby supplies

              Queens Diaper Bank

              Provides newborn to size 7 diapers once every two months per child on a first come, first serve appointment basis.

              To qualify, you must live in Queens, receive Medicaid, SNAP or WIC, and have children aged 4 and under. For more information about their other requirements and to make an appointment, click here

              • Located in Queens. The location is disclosed once you confirm an appointment
              • Phone: (646) 619-6400

              Brooklyn free baby supplies

              Life of Hope

              Provides baby items, health and wellness programs, and access to a food pantry. All people, regardless of age or immigration status who are in need are welcome. For more information about the services offered, click here

              • Located at 4123 Avenue D, Brooklyn, NY
              • Phone: (718) 362-3161

              Next Step Community Church

              Provides formula, diapers, clothing, and other essentials for parents expecting a baby or with infants up to one year old. By appointment only. Use the Connect page to send a message that you need free baby supplies.

              • Location: 360 Schermerhorn St., Brooklyn, NY
              • Phone: (718) 875-1858

              New York City Department of Health and Mental Hygiene (DOHMH) - Brownsville Neighborhood Health Action Center

              Provides free cribs and car seats to families in need. Families are eligible for a car seat if they are at least 27 weeks pregnant and attend a safety training. They are eligible for a crib if they are currently pregnant or have an infant 6 months old or younger. More information about these and other resources available, click here

              • Location: 259 Bristol Street, Brooklyn, NY
              • Phone: 718-342-0060 ext. 1162/6852

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [New York SNAP Recipients Face Stricter Work Rules Starting in 2026](https://www.documented.info/:locale/articles/33341416536733):

              Learn about the new SNAP work requirements, including the 80-hour rule, exemptions, and how it applies to different groups in New York.

              EN WA Banner.png

              Here’s what you need to know about SNAP work requirements:

              • Some adults must prove 80 hours of work, training, school or volunteering each month to keep SNAP.
              • In most of New York, enforcement starts March 1, 2026.
              • If you don’t meet the rule, you can usually only get SNAP for three months in three years.
              • U.S.-citizen children can still get SNAP even if their parents cannot.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated January 2026.

              What’s changing with SNAP?

              Some adults who receive Supplemental Nutrition Assistance Program (SNAP), also known as food stamps, now have to show they completed 80 hours a month at a job or an equivalent opportunity to maintain their benefits.

              The new rules are most often applied when you recertify, which is the renewal process where you confirm your household information. 

              Do these SNAP work rules apply to everyone?

              No. Some adults must follow SNAP work rules, but many people are exempt. Also, SNAP has two separate work rule systems.

              One set is the general SNAP work rules, which applies to many adults who are able to work. The other is the time limit rule for certain adults, which can cut off SNAP after a few months if you do not meet the 80-hour requirement. 

              What are the general SNAP work rules?

              The general work rules usually apply to adults ages 16 to 59 who are able to work. Under these rules, SNAP may require you to register for work, accept a suitable job offer and participate in employment and training.

              If you do not follow these rules, you can be disqualified from SNAP for at least one month and the penalty can be longer if it happens again.

              The rest of this article is related to adults whom the government classifies as Able-Bodied Adults Without Dependents. These people have additional requirements to receive SNAP regularly and face harsher consequences if they don't.

              If you’re in New York, learn more about the state’s explanation of the work requirements here.

              What is the stricter SNAP time limit rule?

              Under President Trump’s One Beautiful Bill Act (OBBA), more SNAP participants will have to work to receive food stamps (—) or provide the government with evidence that they should be exempt from a work requirement.

              The biggest changes with SNAP affect Able-Bodied Adults Without Dependents (ABAWD), which the government defines as adults ages 18 to 64 who do not have dependents, a disability that prevents them from working, or a combination of other exemptions.

              If you qualify as an ABAWD, and you do not spend 80 hours a month at a job or an equivalent opportunity, then you can generally receive SNAP for only three months within a 3-year period. After those three months are used, benefits stop unless you later meet the requirement or are granted an exemption. 

              What counts as 80 hours a month?

              To keep SNAP, you must document at least 80 hours per month of work. You can meet the requirement through paid work, job training or a combination of approved activities.

              Qualifying activities typically include working a paid job full time or part time, doing in-kind work where you work in exchange for goods or services, volunteering at an approved site or participating in an approved employment and training program. You can also combine work and training hours, as long as the total adds up to 80 hours for the month.

              Your local SNAP office decides what programs count and what proof you need to provide.

              I’m a parent. Do I still qualify for an exemption?

              It depends on your child’s age.

              If your youngest child is 14 to 17, you may now have to meet the 80-hour requirement to keep SNAP, even if you are the head of household.

              Who is exempt from the 80-hour rule?

              Many people are still exempt. In general, you do not have to meet the 80-hour requirement if you are pregnant, if you can provide medical documentation that proves you have a physical or mental condition that limits your ability, or if you are caring for a child under 14 in your household.

              You may also be exempt if you are caring for an incapacitated person who cannot care for themselves, if you are participating in a drug or alcohol treatment program or if you are a student enrolled at least half time. Students can qualify for exemptions, but SNAP has additional student eligibility rules, so it’s important to confirm your situation with your local office.

              What exemptions did OBBBA remove?

              The law removed some temporary protections that were added in recent years. Under OBBBA, exemptions connected to veteran status, homelessness and young adults who were previously in foster care no longer automatically apply. People in those groups may now need to meet the 80-hour rule.

              What’s the situation in New York?

              Able-Bodied Adults Without Dependents in New York must begin meeting the work rules on March 1, 2026. If you’re not sure whether the rule applies where you live, your local SNAP office can confirm

              The first month benefits may be cut is June 2026 for people who did not meet the requirement during March, April and May.

              Will my SNAP benefits stop immediately if I don’t meet the new rules?

              Not automatically. Current recipients generally continue receiving benefits, and the new requirements are often reviewed when you renew or recertify your case. If you think you may be affected, it’s safer to act early.

              Recertification is how you renew your SNAP benefits. If you already get SNAP in New York, you will usually receive a recertification packet in the mail about two months before your benefits are scheduled to end. The packet includes a renewal application and an interview appointment listed on the first page.

              The process has three key steps:

              • You must submit the recertification application before you can be interviewed. You can submit it by mail, online through myBenefits.ny.gov, by fax, or in person at your local department of social services
              • You must complete the interview, which is often done by phone. 
              • After the interview, the SNAP office may ask you for additional documents, such as proof of income or changes in your household.

              If you submit your application after the interview date listed in your packet, you must reschedule your interview yourself before the certification period ends. If you miss deadlines, your benefits can be delayed or stopped, even if you are still eligible.

              What about SNAP and mixed-status households?

              U.S.-citizen children can still qualify even if their parents are undocumented or no longer eligible. In a mixed-status household, the SNAP office generally asks immigration information only for the people applying for benefits. Benefits are calculated based on the number of eligible people in the household, so the amount may be smaller if not everyone qualifies.

              What should I do before my next renewal?

              If you think the work rules may apply to you, the most important step is to figure out whether you qualify for an exemption and report it as soon as possible. If you are pregnant, have a disability or care for a child under 14, tell your SNAP office and ask what documents they accept.

              If you can work, ask your SNAP office what activities count toward the 80 hours and how you should report your hours each month. If you are close to losing benefits, ask for a written explanation of your time limit status, including which months were counted.

              If I lose SNAP, where can I get food help in New York?

              Even if SNAP is reduced or cut off, other programs may still be available. Many families can still get help through:

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Where To Get or Donate Free Winter Coats in NYC](https://www.documented.info/:locale/articles/32625084447517):

              Find free winter coat drives and locations in NYC. Get equipped for winter with warm layers and coats. Open to all, donations welcome.

              EN WA Banner.png

              To be prepared for winter, every New Yorker should be equipped with warm layers and of course, a good coat. Whether you are in need of a free winter coat or are donating a gently-used one, this guide breaks down upcoming winter coat drives and highlights locations that are open throughout the winter season.

              Locations open all winter where you can get free winter coats

              You have the option to go to storefront locations that are open throughout the winter season. 

              Manhattan
              Mondays from 10:15 a.m. to 11:30 a.m.
              Open from November 3, 2025 to March 23, 2026
              Rauschenbusch Metro Ministries
              410 W 40th Street
              First come, first served. Open to all but any kind of ID is necessary to access clothing. More details here.

              Manhattan
              Tuesdays and Wednesdays from 10 a.m. to 12:30 p.m.
              Cathedral Church of St. John the Divine, Free Closet
              1047 Amsterdam Avenue at 112th Street
              All are welcome, but you must bring a form of ID and if possible, a translator if you do not speak English. More details here.

              Bronx
              Mondays from 10 a.m. to 2 p.m.
              St. Anne’s Episcopal Church
              295 St Ann's Avenue

              Where to donate winter coats

              If you would like to donate your gently used winter clothing, check out the NYC Cares map to find a public donation site near you.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              - [Where You Can Find Free Clothing in NYC](https://www.documented.info/:locale/articles/28679531457181):

              Find free clothing in NYC, from city-run closets to community pantries and seasonal coat drives. Open to all, with no ID required.

              EN WA Banner.png

              If you’re new to New York City and need clothing for yourself or your family — whether it’s casual everyday clothes, work outfits, winter gear, or children’s clothes — there are many places across the city that offer free clothing with no cost and no questions about your immigration status.

              Walk-in free clothing closets (No ID required)

              NeON Clothing Closets

              The NeON Clothing Closets are one of the most accessible and reliable free clothing resources in NYC. Open to anyone in need — including migrants and asylum seekers — with no ID or immigration paperwork required. There is one location in each borough:

              • Manhattan: 100 Centre Street, 10th Floor, New York, NY 10013
              • Brooklyn: 345 Adams Street, Brooklyn, NY 11201
              • Bronx: 198 East 161st Street, Bronx, NY 10451
              • Queens: 162-24 Jamaica Avenue, Jamaica, NY 11432
              • Staten Island: 340 Bay Street, Staten Island, NY 10301

              Hours vary by location, but most operate on weekday mornings and afternoons. Check the NeOn Clothing Closet’s webpage for detailed operational hours for each location.

              These closets offer a variety of clothing for men, women, and children, including shoes and accessories. Some locations also have work clothes like suits or business wear.

              St. Mary’s Episcopal Church

              St. Mary’s Episcopal Church runs a long-standing clothing drive at 230 Classon Avenue in Brooklyn. They are open on Mondays, Tuesdays, Thursdays, Fridays, and Saturdays from 8 a.m. to 1 p.m. No appointment is necessary. The church offers a variety of clothing for individuals and families in need.

              Xavier Mission clothing closet

              Located at 46 West 16th Street between 5th and 6th Avenue in Manhattan, the Xavier Mission Clothing Room offers free clothing on the second, third, and fourth Sundays of each month. They provide clothing for men, women, and children, and also offer business clothing for those seeking job interview outfits.

              Free clothing for children

              If you have children who need clothes, there are special programs focused on kids’ clothing. 

              Cradles to Crayons is an organization that delivers clothing, shoes, and school supplies for children from infants to teens. You can apply and enroll in the program through their service partner agency

              Another great option is Little Essentials, which provides baby and toddler clothing for children ages 0 to 5. To receive items, you must be referred by one of their partner organizations. If you need essentials for your child, review the list of partner organizations that may be able to help.

              Other free clothing assistance

              Cathedral Community Cares

              Located at St. John the Divine, 1047 Amsterdam Avenue at 112th Street in Manhattan, Cathedral Community Cares’s clothing closet offers free casual and professional clothing to individuals in need. This includes emergency clothing as well as work-appropriate attire for those preparing to re-enter the workforce.

              People may receive clothing once per month. Walk-in days are held once a month, typically on Tuesdays and Wednesdays, with distribution beginning at 10 a.m. Guests are encouraged to arrive by 9:30 a.m. to secure a spot. A valid photo ID is required for all.

              Those seeking professional clothing for job interviews or employment must provide a referral from an agency assisting with their job search. All clothing is distributed free of charge and is subject to availability.

              The Salvation Army

              The Salvation Army typically does not provide free clothing directly to the public but operates thrift stores where clothing is sold to support their programs. However, individuals with specific clothing needs may receive a free clothing voucher for use at their thrift stores in the region

              Additionally, the Salvation Army is the official clothing provider for new immigrants in NYC migrant facilities, offering vouchers redeemable for up to $75 per person, or $200 per family of three or more, through partnerships with city agencies. Ask your case worker or staff at the shelter how to get the voucher.

              Seasonal coat programs (winter months only)

              If you’re in need of warm clothing for winter, there are seasonal coat programs that specifically help people prepare for cold weather. 

              Between November and March, the New York Cares Coat Drive distributes free winter coats at various locations throughout the city, including libraries, community centers, and churches. You can find pickup locations on their website, and most places do not require ID. 

              Another option for winter gear is Rauschenbusch Metro Ministries in Hell’s Kitchen, Manhattan, at 410 West 40th Street. Their winter clothing distribution happens on Mondays during the winter months, typically from 10:15 to 11:30 a.m. They provide coats, jackets, scarves, gloves, and other cold-weather essentials.

              More ways to find free clothing

              You should also keep an eye out for pop-up clothing giveaways that happen in different neighborhoods. There are several online tools that can help you quickly find nearby free clothing programs. 

              YourPeer NYC offers a simple, migrant-friendly map showing free clothing closets across all boroughs, many of which don’t require ID or referrals. 

              GoGetta NYC is another great resource, listing places that provide free clothes, food, and hygiene items, often used by asylum seekers and new arrivals. 

              FindHelp.org lets you search by zip code for free clothing services and other social supports like food and shelter. 

              You can also call NYC 311 and ask specifically for “free clothing assistance for migrants,” or search online at the NYC 311 website for updated information on available programs.

              No matter how far you’ve traveled or what challenges you’re facing right now, know that you’re not alone in New York City. There are people and organizations across every borough who care deeply about making sure you and your family have what you need — not just food and shelter, but warmth, comfort, and dignity. 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [NYC Kids Get Free Meals This Summer At Hundreds of Parks, Pools and Libraries](https://www.documented.info/:locale/articles/28371769941277):

              Families in NYC can get free breakfast and lunch at hundreds of locations across the city — no questions asked. (Map)

              EN WA Banner.png

              This summer, all New York City children 18 and under can get free, healthy meals at schools, parks, libraries, and food trucks. There is no need to show identification, no registration, and no questions about immigration status. The program runs from June 27 to August 29, 2025, and is open to everyone.

              Here’s what immigrant families need to know about how to access free meals in their neighborhood.

              What is the NYC free summer meals program?

              The Free Summer Meals Program is a citywide service that provides free breakfast and lunch to all children and teens aged 18 and under throughout the summer. The goal is to make sure no child in New York City goes hungry while school is out.

              Who can receive the meals?

              Every child and teen aged 18 or younger can receive meals, no matter their immigration status, family income level, or where they live. There is no need for ID, registration, or documentation of any kind.

              When and where are meals available?

              The program runs from Thursday, June 27, to Friday, August 29, 2025, providing meals Monday through Friday, except on Friday, July 4. Typical meal times are from 8:00 a.m. to 9:15 a.m. for breakfast and 11:00 a.m. to 1:15 p.m. for lunch. 

              Children can receive meals at hundreds of locations throughout all five boroughs, including public schools, city parks, pools, and libraries. To find a nearby site, enter your borough, school district, address, or ZIP code along with a search radius. You can also view the full list of Summer Meal Locations or check the separate list of Summer Halal Meal Locations to find options that meet your family’s needs.

              In addition, food truck services are available in several parks and high-traffic areas, offering lunch daily from 10:00 a.m. to 4:00 p.m. on weekdays and from 10:00 a.m. to 3:00 p.m. on weekends. 

              Regular food truck locations include:

              • Sara D. Roosevelt Park in Manhattan (Chrystie Street & Forsyth Street)
              • The Parkside and Ocean Avenue entrance of Prospect Park in Brooklyn (Parkside & Ocean Avenue)
              • Haffen Park in the Bronx (Ely Avenue & Hammersley Avenue, near the baseball field and basketball courts)

              What kinds of meals are offered?

              The meals are healthy, kid-friendly, and designed to support children’s well-being. Many locations also offer halal options. 

              Click below to view the full menus for each site:

              Is it safe for undocumented families to use this program?

              There are no immigration checks, and no personal information is collected. Children do not need to show ID or be enrolled in a school. The program is open and welcoming to all.

              How can I use a summer meal location if I don’t speak or read English?

              If you don’t speak or read English, there are still easy ways to find a free summer meal site. You can call 311, say the language you speak (for example, Spanish, Chinese, Arabic, Bengali, Russian, or Haitian Creole), and a translator will help you get the information you need. The NYC Summer Meals website also allows you to change the language at the top of the page. 

              Additionally, schools, libraries, and community centers have staff who can assist you in locating nearby meal options. Language should never be a barrier to your child accessing food.

              No matter where you’re from or what your circumstances are, every child in New York City deserves access to healthy food this summer. The Free Summer Meals Program is here to support families across all communities with no questions asked. Spread the word to friends, neighbors, and community members so that no child goes hungry this summer.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Where to Get Free Legal Help and Food Aid in Haitian Creole](https://www.documented.info/:locale/articles/27503872781981):

              Many Haitian asylum seekers living in New York are looking for different kinds of assistance and need to communicate their needs properly with the organization’s staff. Unfortunately, few speak English. Therefore, language barriers are one of the issues that Haitian immigrants face when looking for resources.

              EN WA Banner.png

              Fortunately, some organizations in New York have dedicated staff who can assist Haitian immigrants in overcoming this language barrier. This guide lists organizations that help Haitian immigrants in their native language, Haitian Creole. These organizations offer various services, including food distribution, free legal assistance, and more.

              Life of Hope

              Life of Hope provides various services to immigrants in central Brooklyn, such as free English classes, free legal assistance and consultation, and fresh food. The staff speaks English, French, and Haitian Creole. 

              Address: 1377 Brooklyn Ave, Brooklyn, NY 11203

              Phone: (718) 362-3162

              Email: info@lohny.com 

              Haitian Women for Haitian Refugees

              HWHR offers comprehensive support to its clients. Its programs include legal immigration screenings and referrals, community education, supportive services, community organizing, and healing justice initiatives. HWHR aims to promote social justice and empower its community.

              Address: 3116 Clarendon Rd, Brooklyn, NY 11226

              Phone: (718) 462-0791

              Email: haitianwomen@aol.com

              Haitian American United for Progress

              HAUP offers a range of programs and services to support individuals with diverse needs. These include immigration education, health services, and specialized assistance for those with special needs. In addition, HAUP provides a full-day Pre-K program free of charge for four-year-old students. Immigrants will find services like: 

              • Healthcare services
              • School enrollment referrals
              • Immigration legal orientation
              • Health insurance enrollment
              • IDNYC enrollment
              • Mental health counseling

              Jamaica Office

              • 209-05 Jamaica Avenue
              • Queens Village, New York 11428
              • Phone: 929-474-9417

              Brooklyn Office

              • 1760 Nostrand Avenue, Brooklyn, NY 11226
              • Phone: 718-233-1186

              Hillside Office

              • 197-17 Hillside Avenue, Hollis, New York 11423
              • Phone: 718-527-3776

              Email: info@haupinc.com 

              Diaspora Community Services

              Diaspora Community Services has been serving low-income residents, immigrants, and individuals with chronic illnesses in Brooklyn since its establishment in 1981. The organization offers various culturally sensitive services and support programs to meet the community’s needs. Here are some of the services immigrants will find at DCS: 

              Sexual assault support

              • Civil legal advocacy/court accompaniment
              • Counseling/support group
              • Criminal justice advocacy/court accompaniment
              • Crisis intervention
              • Employment counseling
              • Hospital/clinic/other medical response
              • Job training
              • Material assistance
              • Transportation
              • Victim/survivor advocacy

              Home health services

              • Health care providers
              • Mental health and substance abuse providers
              • Medications
              • Housing
              • Social services (such as food, benefits, and locating transportation)

              Residential services

              Mothers Gaining Hope House offers shelter for a period of up to 24 months for:

              • Pregnant and parenting
              • Runaway or homeless
              • Adolescents ages 16-20
              • LGBTQ+

              Youth development programs in North and Central Brooklyn

              • Sexual reproductive health
              • Substance Management and HIV Prevention
              • HIV & Hep-C testing & prevention

              921B East New York Avenue

              Brooklyn, NY 11203

              Phone: (718) 399-0200

              Email: info@diasporacs.org

              Flanbwayan Haitian Literacy Project

              Flanbwayan supports the development and growth of young Haitian immigrants in New York City by offering a range of educational, leadership, and community-building programs. Through its initiatives, Flanbwayan aims to transform the lives of Haitian immigrant youth and empower them to achieve their full potential. Flanbwayan helps build stronger communities and promote social mobility by creating opportunities for growth and development. Young Haitian immigrants will find services like: 

              • High school enrollment for immigrants
              • Leadership programs
              • Cultural activities

              Address: 3116 Clarendon Road, Brooklyn. 

              Phone: 718 774 3037

              Email: info@flanbwayan.org

              Caribbean Women’s Health Association

              CWHA provides programs that enhance individual well-being, strengthen families, and empower communities. These programs are designed to provide comprehensive, integrated, culturally appropriate, and coordinated services that are easily accessible to those who need them. CWHA assists vulnerable pregnant women in the post-partum phase, individuals in the inter-conceptional period, their infants, families and young adults. This support is extended through outreach efforts, care coordination, community-wide education, and overall support. Immigrants will find other services like: 

              • Medicaid health insurance enrollment
              • HIV/AIDS assistance
              • Citizenship/naturalization
              • Deferred Action for Childhood Arrivals (DACA) renewals
              • Employment authorization
              • Alien relative petitions
              • Consular processing (filing for relatives overseas)
              • Adjustment of status (green card)

              Address: 3512 Church Ave, Brooklyn, NY 11203

              Phone: (929) 399 8070

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Guide to NYC and New York State Government Leaders](https://www.documented.info/:locale/articles/33536597953053):

              Learn about the roles and responsibilities of NYC's mayor and other elected officials, including the Comptroller, Public Advocate, and City Council.

              EN WA Banner.png

              Do you know what our mayor actually does and how he works with other city and state elected officials? This guide provides an overview of the people in charge of passing and enforcing laws at New York City Hall and in the New York State Capitol, and how you can contact them if you have questions or need support resolving different issues.

              Even if you are not eligible to vote, you can still participate in civic life in NYC.

              Also Read: Non-Voters' Guide to Civic Engagement in NYC

              Understanding NYC elected officials

              Mayor

              The Mayor is an elected official who serves as the leader of city government. Our current mayor is Zohran Mamdani, and his main responsibilities include appointing commissioners of city agencies, proposing the budget and signing bills that the City Council passes into law. However, like most democratically-elected leaders, he also has the power to veto any bill to prevent it from becoming law. 

              You can contact the mayor here and send him a message to let him know what you think of the work he’s doing.

              Zohran Mamdani takes the stage at the Brooklyn Paramount to celebrate his historic win of the 2025 NYC Mayoral Election. Photo: Taurat Hossain for Documented.

              Comptroller

              The Comptroller is an elected official who is the watchdog of the city’s finances. NYC’s current comptroller is named Mark D. Levine and his responsibilities include reviewing city contracts for fiscal compliance, conducting financial audits of city agencies, and overseeing the City’s five public pension funds. 

              You can contact the Comptroller’s Office if you want to make a claim about suspected wasteful spending by dialing 212-NO WASTE (669-2783) or you can submit an inquiry through constituent services here.

              Comptroller Mark D. Levine speaks during New York Mayor Zohran Mamdani's public inauguration ceremony at City Hall in New York on January 1, 2026. Photo: Shutterstock.

              Public Advocate

              The Public Advocate is an elected official whose primary role is to provide oversight for city agencies and investigate NYC residents’ complaints about city services and laws. The Public Advocate has a role in introducing and co-sponsoring bills within City Council but does not get a vote in the legislative process. NYC’s current public advocate is Jumaane D. Williams

              You can contact the Office of the Public Advocate for support in housing matters or any other government-related service or regulation. To submit a request through constituent services, click here

              City Council 

              NYC’s City Council is made up of 51 members, each representing a different district within the 5 boroughs. Their primary role is to hold public hearings, write and pass laws and approve the city budget. They also have staff members who help residents get support with issues they might be facing accessing citywide services. 

              To find your city council member, click here. Once you find who your City Council member is, you can visit their constituent services page to submit an inquiry or provide feedback on the work they are doing. 

              Understanding New York state elected officials

              Governor

              The Governor is an elected official who oversees the health, safety and wellbeing of a state. Their primary responsibilities include appointing heads of state agencies, proposing state budgets, and working with the state legislature to pass or veto laws. They also serve as the primary connection to the federal government on behalf of a state. Our current governor is Kathy Hochul. She is the 57th governor of New York and the first woman to hold this position. 

              You can contact the Governor’s office by submitting an online inquiry or calling 1-518-474-8390 between 9 a.m. and 5 p.m.

              You can send a message regarding a recent bill she signed, feedback on the work she’s doing, or general questions or concerns about the state of New York. You can also request a meeting with her, it is not guaranteed you will actually be able to meet her. 

              New York Gov. Kathy Hochul makes an announcement. Photo: Courtesy of the Office of Governor Kathy Hochul.

              State Assembly

              There are 150 state assembly members, each representing a different district in New York State. State Assembly members are responsible for introducing and passing state legislation, conducting hearings with state agencies, and helping negotiate state funding. They also help their constituents with issues or questions with state agencies and services. 

              To find your assembly member, click here

              State Senate

              There are 63 state senators in New York. Their primary responsibility is to draft and approve legislation. To find your state senator, click here. You can reach out to your state senator to provide input on pending legislation and ask them for support by submitting an inquiry here

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Non-Voters' Guide to Civic Engagement in NYC](https://www.documented.info/:locale/articles/31512074288413):

              Learn how immigrants in NYC can stay civically engaged and contribute to shaping the city's future, even without voting rights.

              EN WA Banner.png

              Immigrants who are unable to vote in the U.S. still play a crucial role in shaping New York City's future. From organizing around workers’ rights to helping neighbors access city services, there are many ways they can join civic life and make communities stronger. If you are wondering how to stay civically engaged in NYC without voting, here are some ways you can contribute.

              First, understand how NYC’s government works

              Before getting involved, it helps to know how politics are organized. At the top, the federal government, with the President, Congress, and federal agencies, set national laws and policies that can affect everyone, including immigrants.

              Below that, New York State has its own Governor, state senators, and assembly members who make statewide laws. 

              In New York City, the local government is led by the Mayor, who manages city agencies, and City Council members, each representing a district who approve how local money is spent. 

              Other citywide officials include the Comptroller, who monitors the city’s finances, and the Public Advocate, who listens to residents’ complaints and proposes solutions. 

              Finally, at the neighborhood level, community boards and local organizations give residents a direct way to raise issues and shape decisions that affect daily life.

              Join local community boards or advisory councils

              Many city agencies and organizations invite residents — regardless of immigration status — to join advisory groups or community boards. You can check your local Community Board here. 

              These spaces influence decisions on housing, transportation, safety, and education. New York residents can attend public meetings, submit comments and even apply to take a more active role as a community board member. 

              Members have a direct voice in decisions about neighborhood concerns like parks, housing, transportation, and city services.

              Any New York City resident who lives, works, owns a business, or has another significant interest in the district can apply to be appointed to a community board. Citizenship is not required.

              Engage in local schools and PTAs

              Every New York City public school has parent-teacher associations (PTAs), spaces where parents and caregivers can help make decisions, share ideas, and support students. Joining them doesn’t require a Social Security number, ID, or proof of citizenship. 

              Your voice helps shape the quality of education and resources your child receives. Also, PTAs and councils are safe places to connect with other parents, learn about rights, as well as strengthening confidence and community ties.

              Read our guide on how to join a Parent-Teacher Association in NYC.

              Participate in public hearings and town halls

              City Council committees and city agencies regularly host public hearings to gather community input before making rules, passing laws, or approving projects. Anyone can speak by testifying in person or via Zoom or by sending written comments. 

              If you need non-English language interpretation, email translationservice@council.nyc.gov, at least three business days before the public hearing.

              Here’s are some ways to get involved:

              By participating in these instances you can speak about issues like tenant protections, wage theft, healthcare access, or transportation. You don’t need to show ID to attend or comment.

              Advocate for a specific policy or idea

              New Yorkers, regardless of immigration status, can participate in two key city-run initiatives to directly influence how public funds are spent.

              Participatory Budgeting, overseen by the City Council, allows residents in specific districts to propose capital projects for improving infrastructure such as schools, libraries, and parks. Learn more at council.nyc.gov/pb.

              The People’s Money is where New York City residents can share proposals for social services, events, or awareness campaigns. All residents, regardless of citizenship status, can weigh in and vote about how the city will spend about $4 million. Visit participate.nyc.gov to learn more.

              Advocate through immigrant and workers’ rights groups

              Joining with others to demand fair treatment, better laws, and equal access to opportunities is a potent way to participate in the city’s civic life. Immigrant and workers’ rights organizations meet with elected officials, organize protests and press conferences, and work with community members to tell their stories to effect change.

              Here’s are some ways to get involved: 

              • Find a trusted organization working on issues you care about, such as workers’ rights, housing, healthcare, or education. 
              • Attend community meetings or trainings. Many are multilingual, free, and open to all residents — no ID or citizenship status required.
              • Help spread information. You can distribute flyers, share social media posts, or volunteer at rallies.
              • Promote community-based and issue-based petitions, which are open to all residents regardless of their immigration status.
              • Build leadership skills. Groups may offer community organizer or peer leader training, where you learn how to advocate for yourself and others effectively.

              Also Read: Organizations Serving Immigrants in New York

              Volunteer on a political campaign

              Regardless of immigration status, anyone can volunteer for a political campaign. If you have work authorization, you can work for a campaign. While noncitizens are barred from donating to a campaign or gathering signatures for a political candidate, they can still participate by canvassing, phone banking or organizing candidate forums.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [4 Spanish and Bilingual Bookstores You Can’t Miss in NYC](https://www.documented.info/:locale/articles/31511956046493):

              In addition to selling books in Spanish, these shops host readings, preserve cultural identity, and create connections across generations.

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              While most large bookstores in New York City have Spanish-language sections, independent stores in NYC stand out for something else: they build community. In addition to selling books in Spanish, these shops host readings, preserve cultural identity, and create connections across generations.

              Here’s a list of the local Spanish bookstores that you can’t miss.

              Word Up Community Bookshop / Librería Comunitaria 

              Manhattan: Word Up Community Bookshop / Librería Comunitaria

              This is a multilingual, collectively run bookstore and arts space dedicated to making literature and learning accessible to everyone. Operated by the nonprofit Seven Stories Institute, Word Up’s mission is to bring books and knowledge to communities that often face barriers of language, geography, or income.

              Location: 2113 Amsterdam Avenue, New York, NY 10032
              Hours: Tuesday to Wednesday from 12 – 8 p.m., Thursday to Saturday from 12 – 6 p.m. and Sunday from 1 - 4 p.m.
              Contact: info@wordupbooks.com (347) 688-4456

              Librería Barco de Papel 

              Queens: Librería Barco de Papel 

              Open since 2017, Librería Barco de Papel is a center in Jackson Heights and Elmhurst for Latin American art and poetry that often hosts readings and events. The bookstore's mission is to nurture a love of literature in Queens’ Latino community and to inspire both emerging and established artists to find their voices.

              Location: 40-03 80th St. Elmhurst, NY 11373
              Hours: Monday to Saturday from 11 a.m. – 7 p.m.
              Contact: comunitaria@libreriabarcodepapelny.com (718) 565-8283

              Mil Mundos

              Brooklyn: Mil Mundos 

              Located in Bushwick, Brooklyn, Mil Mundos Books is an English–Spanish bookstore and community space that centers Black, Latinx, and Indigenous voices. The shop carries a curated collection of books with a focus on social justice, decolonization and community empowerment. 

              Mil Mundos also hosts readings, mutual aid initiatives and art events to promote literacy and solidarity among NYC’s multilingual communities.

              Address: 323 Linden St, Brooklyn, NY 11237
              Hours: Open Monday through Thursday 12 p.m. – 7 p.m. and Friday through Sunday 11 a.m. – 8 p.m.
              Contact: (347) 425-7077.

              ¡CHAU, LUNA!

              Brooklyn: ¡CHAU, LUNA! Books

              If you’re looking for children's Spanish books, this is a hidden gem. Founded by an Argentine journalist and mom, the shop is filled with board books, comic books, chapter books and more for young bilingual readers. The store sells to schools, libraries, and families.

              Location: 117 9th St., Suite 240, Brooklyn
              Hours: Open by appointment 
              Contact info: info@chauluna.com

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              - [How to Change Your Address with Immigration Agencies](https://www.documented.info/:locale/articles/32034592565277):

              When you move, it is mandatory to change your address with immigration agencies to receive notifications. Here is what you need to do.

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              Updating the address with the government is not only mandatory, but it is also critical for receiving updates and notices relating to your immigration proceedings. We spoke with experts and made a list of recommendations to keep in mind when updating your address.

              The information in this article is solely for informational purposes only and does not constitute legal advice. For legal assistance please see our list of pro-bono lawyers in New York.

              Changing Your Address With ICE, USCIS and in Immigration Courts

              It is highly recommended to update the address within five days of moving — or as soon as possible. There is no one form that can update an address with all the agencies you interact with automatically, and each agency will require you to update it individually to ensure the government has your correct address. “You do not want to miss important mail from the immigration court or other immigration agencies about your case,” said Eric Pavri, Community Resources Attorney at Asylum Seeker Advocacy Project (ASAP).

              Those with immigration cases may also need to update their address with United States Citizenship and Immigration Services (USCIS) — it is the agency responsible for administering and overseeing the United States’ naturalization and immigration system. The change of address can be done by creating a new account and/or signing into the USCIS portal, by calling 800-375-5283 and speaking with a representative, or by submitting it online

              Note: you will need to have your case receipt numbers to link it to your account. 

              To change your address in an immigration court you will need to file form EOIR-33. The process can be done via mail or online.

              Via mail:

              To send a request via mail, find the state where your hearing is currently handled at, and then download the correct EOIR-33 form. To clarify, do not choose the form from the place where you will move to.

              Once you have downloaded the form, these are the things to keep in mind:

              • The “A# number” is the number located in most of your correspondence with immigration agencies. It is also listed at the top of your Notice to Appear (NTA) document. 
              • Complete a separate form for each family member in your case, signing for children under 14 and allowing those 14 and older to sign
              • Where it says “proof of service,” enter the U.S. government attorney’s address which can be found here
              • Make three copies. Submit the original to your court, using the second page as an envelope, and keep a copy for your records. Mail the second copy to the U.S. government attorney (the one paired with the immigration court).

              Submitting change of address online

              One of the benefits of changing the address online is that the change will take effect immediately, said Pavri. The online change of address portal will ask for the same information that is required in the EOIR-33 form, along with the U.S. government attorney’s address that matches your current hearing location.

              What if I moved from another state and/or want a court that is closer to my new address?

              For those who want to attend their immigration hearing at a new court, they must request a change of venue. It is different from the change of address mentioned above. Pavri said that you only need to request a change of venue if “all of the following apply to you”:

              1. You have a case in immigration court, 
              2. You move far away from the city where you have court hearings, and 
              3. You want to change the location of your court hearings to an immigration court closer to where you live now. 

              More information on how to request a change of venue with the immigration court.

              Note: You must attend all scheduled hearings until a decision is made on your motion to change venue.

              What if I forget to change my address?

              Forgetting to change your address can lead to severe consequences, like missing important court hearings and or information about your case. Even if more than five days have passed, it is recommended to change your address as soon as possible. 

              How can I check if my change of address took effect?

              To confirm a successful address change with the immigration court, contact the staff in person or by phone. For USCIS, call 1-800-375-5283 and say "InfoPass" to speak with a representative quickly. Address changes with ICE or ISAP take effect instantly and can be confirmed by calling the ICE office in charge of your case.

              Will changing my address affect my asylum case?

              Asylum seekers can request their first work permit 150 days after submitting their asylum application (Form I-589), which is called the "asylum clock" or "work permit clock.” Registering a change of address with immigration agencies does not stop the clock. 

              But something that DOES stop the work permit clock, if you have already filed for asylum and have a case in immigration court, is requesting a change of venue, Pavri said. “In other words, asking to change the court where you have your immigration case hearings to a court in another city.” Learn more about the work permit clock and events that can stop it here.

              Also Read: How Can Undocumented Immigrants Get a Work Permit in the US

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Common Missteps That Could Hurt Your Immigration Case](https://www.documented.info/:locale/articles/31748497214237):

              If you’re living in the United States and have a case in immigration court, it’s important to understand that some actions can have serious consequences, can put your legal status at risk, and even lead to deportation.

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              Avoiding these common missteps can help protect your future in the U.S. If you’re ever unsure, talk to a trusted adult, teacher, or immigration lawyer.

              Last updated November 10, 2025.

              1. Using marijuana (even if it’s legal in your state!)

              • Marijuana has been legalized in many states in the U.S.
              • However, the use of marijuana is still illegal under federal law, which controls immigration.
              • Even if your state allows marijuana for medical or recreational use, immigrants can be denied visas, green cards, or citizenship just for admitting past use. This applies even if the marijuana was gifted to you or used infrequently.
              • Working in the cannabis industry can also be seen as drug trafficking according to immigration laws.
              • Bottom line: Stay away from marijuana, it puts your immigration case at risk.

              2. Drinking alcohol if you’re under 21

              • The legal drinking age in the U.S. is 21.
              • If you’re caught drinking underage, it could lead to criminal charges.
              • Even minor offenses can impact your visa or green card application, especially if it’s tied to risky behavior like DUI (driving under the influence).

              3. Using tobacco or nicotine products if you’re under 21

              • Under federal law, it’s illegal for anyone under 21 to buy tobacco or nicotine products, including cigarettes, vapes, e-cigarettes, hookah, and chewing tobacco.
              • This law, called Tobacco 21, went into effect in 2019. It applies everywhere in the U.S., no matter what your state or local laws say.
              • Being caught using or possessing these products underage can lead to school discipline, fines, or even criminal records — all of which can affect your future applications, including immigration, college, or jobs.

              4. Driving without a license or insurance (car or motorcycle!)

              •    You need both a driver’s license and proof of insurance to legally drive a car or motorcycle in the U.S.
                • Important! Riding a motorcycle requires a special motorcycle license (this is different than your license to drive a car). If you don’t have one, you can be charged with a misdemeanor, and your bike may be impounded (it can be taken from you).
              • Check your state’s laws regarding helmet and eye protection requirements.
              • Driving without a license or insurance can result in fines, court appearances, or even criminal charges. For immigrants, this can lead to deportation or denial of immigration benefits.
                • Note: Driving without insurance can also leave you financially responsible for thousands of dollars in damages if there’s an accident and someone gets hurt. Insurance helps cover these costs.

              5. Dropping out or skipping school

              • In the U.S., all children are legally required to attend school, typically from ages 6 to 18, depending on the state where you live.
                • Note: school-age requirements and attendance laws vary slightly by state. Make sure to check on the school-age requirements in your state).
              • Not attending school can lead to legal trouble for you or your family.
                • Note: school-age requirements and attendance laws vary slightly by state. Make sure to check on the school-age requirements in your state).
                • Important! Dropping out of school to work can cause additional legal problems, like working without a permit and/or violating child labor laws. To learn more about child labor laws and work permits, check out our article 'Child Labor Laws: Know Your Rights and Stay Safe.'
              • Immigration officers may see skipping school as a sign of “bad moral character,” which can affect your case.

              Tip: for more information about why you should go to school, how to register for public school, and what your rights are as a student, check out our resources on education in the U.S.

              6. Using fake documents or false information

              • Submitting fake IDs, school records, or immigration papers is considered fraud.
              • Even if you didn’t know the documents were fake, it can still lead to deportation or a lifetime ban from entering the U.S.
              • Never lie on immigration forms; even small misstatements can have big consequences.
              • Lying to obtain public benefit will have grave immigration consequences.

              7. Posts on social media

              • Immigration officers can review your social media during your case.
              • Posts showing illegal activity, gang symbols, or violent content can be used against you, even if they were jokes or reposts.
              • Be smart about what you share. Remember: social media is public and permanent.

              8. Getting arrested — even if you’re not convicted

              • Juvenile arrests, restraining orders, or police contact can affect your immigration case.
              • Immigration officials review your entire record, not just convictions.
              • Avoid risky situations and stay out of trouble — even being in the wrong place at the wrong time can cause problems.

              9. Gang affiliation or accusation of affiliation

              • You don’t need to be convicted of a crime to be labeled a gang member.
              • Hanging out with certain people, wearing certain clothes, or being in a gang database can lead to denied immigration benefits or deportation.
              • If you’re worried about this, talk to an attorney. Even false accusations can be dangerous.

              10. Identifying as a U.S. citizen and/or voting

              • The right to vote in the U.S. is exclusively for citizens. If you are not a citizen, make sure you do not accidentally register to vote, because it could affect your immigration status in the future.
                • Note: people are sometimes automatically registered to vote at the Department of Motor Vehicles (DMV) without verification of their immigration status.
                • If you are NOT a U.S. Citizen: Do not register to vote. Do not vote. Do not check any box that says you are a U.S. Citizen.
                • If you do not understand a form, be sure to review it carefully and ask for it in your preferred language. Never say or indicate that you are a U.S. Citizen until you have gone through the full process and are officially naturalized as a U.S. citizen.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [How to Respond if the Government Wants to Dismiss Your Immigration Case](https://www.documented.info/:locale/articles/31027810230429):

              If the government attorney is asking the judge to dismiss your case, they are likely trying to deport you more quickly by putting you into a process called expedited removal, where you do not have the right to a hearing with an immigration judge.

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              If you are in court and the government attorney is asking the immigration judge to dismiss your case, you have the right to say to the Judge:

              • I don’t approve the dismissal of my case.
              • I would like more time to explain and present my reasons for not dismissing my case.
              • I would like more time to look for legal counsel.
              • (If you want to apply, or already are applying, for asylum) I am afraid to return to my country due to fear of persecution or torture. I want to apply for asylum.
              • I request that the government attorney submit their request in writing.

              If the judge still decides to dismiss your case after hearing your statements, you have the right to say to the judge:

              • I would like the court to put on the record that I do not approve the dismissal of my case and that I would like to appeal the court’s decision.

              If ICE stops you after your hearing, you have the right to also say and repeat to each ICE agent:

              • I am afraid to return to my country due to fear of persecution or torture.

              Important: If you do not go to a scheduled immigration court hearing, the judge will give you a deportation order. This order will allow ICE to quickly deport you.

              What to do after today’s hearing?

              It is important to prepare and take the following steps:

              1. Make an emergency plan with your family and friends
              2. You should continue to search for an attorney!
              3. Learn about your rights
              4. Connect to resources that help with emotional support

              You can call these numbers for additional assistance with your immigration case:

              • NYC Immigration Legal Support Hotline: 1-800-354-0365 or dial 311 and say “Access NYC”
              • Office of New Americans: 1-800-566-7636

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [Here is Why You Shouldn’t Miss Your Immigration Court Hearing](https://www.documented.info/:locale/articles/25658969704221):

              Missing a court hearing can lead to serious consequences, including an in absentia removal order.

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              Here is what you need to know if you miss your court hearing:

              • Missing or arriving late to a master calendar or individual calendar hearing may result in a deportation order.
              • There are no appeals to an order of removal in absentia, however, individuals can file a Motion to Reopen within 180 days under certain circumstances.
              • A Motion to Reopen must be filed in the same court where the decision was given.
              • Immigrants can find their court hearing date by calling EOIR’s automated case information system at 800-898-7180 or visiting the portal online

              As reports of mass deportations circulate online, the lack of transparency about who is being targeted has created confusion among immigrants with court hearings. Some have told Documented they heard ICE is detaining people upon arrival at court, raising concerns that attending their hearing could increase their risk of deportation.

              Missing a court hearing can have serious consequences for immigrants with pending cases. It may be seen as a lack of cooperation and could result in an in absentia removal order for those in deportation proceedings.

              What does it mean to be ordered removed “in absentia”?

              In simple terms, missing or arriving late to a master calendar or individual calendar hearing may result in being ordered removed “in absentia.”

              “The judge considers that you have abandoned your case and then you do not wish to present any defenses or fight to stay in the United States,” Jodi Ziesemer, director of the Immigrant Protection Unit at NYLAG, said. “It will narrow the options that you have for protecting yourself to stay in the United States.”

              Can I appeal a removal order issued in absentia? 

              There is no appeal to a removal order issued in absentia. However, Ziesemer explained that there is a limited window of time to file a motion to reopen under exceptional circumstances. “You have a 180 day window or six months to file [a motion to reopen] and argue why you should have your case reconsidered and put back on the active court docket.”

              However, Ziesemer warned that after missing a hearing, ICE can arrest and deport the individual at any time. “There is no protection if you miss a hearing unless you submit a written explanation, and a judge determines you qualify for relief.” 

              What is a Motion to Reopen?

              When an immigration judge issues an in absentia order, a Motion to Reopen allows the individual to present new evidence or facts to reopen the case and potentially overturn the deportation order. Evidence may include proof that the individual did not receive notice of the hearing or that exceptional circumstances—such as if you were a victim of  battery or extreme violence, illness, or the death of a family member—prevented them from appearing in court.

              The Motion to Reopen is a written document that is printed out, delivered and filed with the same court that issued the in absentia order. An individual cannot be deported once the Motion to Reopen is filed and is pending a decision by the judge. You can obtain the court’s address by calling the EOIR’s automated case information system at 800-898-7180.

              The Department of Justice has a self-help guide detailing the process step by step on how and where to file a “Motion to Reopen An In Absentia Order.” The document details what information should be included, such as name, address, evidence for missing the court hearing, and more.  

              How do I check my immigration court hearing date?

              An individual can find the court hearing date and place by entering their A-Number in the EOIR Automated Case Information Portal or calling 800-898-7180.

              Ziesemer said that if the portal does not return any information, there could be several reasons why the A-Number is not in the system. For example, the case may not have been logged with the court, or the individual may not be known to immigration officials. She recommends that individuals consult an immigration attorney to explore their options.

              Downloadable Resources

              Infographics:

              - [Noncitizens and Voter Fraud: How Registering to Vote Can Backfire](https://www.documented.info/:locale/articles/34561282268317):

              Learn how to check your voter registration status and cancel it if you are a noncitizen. Automatic voter registration can lead to fraud.

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              Department of Homeland Security officials are scrutinizing noncitizen voting fraud across the country, though experts say these cases are rare

              Last year, a couple in Alaska sued U.S. Citizenship and Immigration Services (USCIS) after their citizenship oath ceremony was canceled due to an error in voter status

              The Alaska Division of Elections admitted the error happened when the couple renewed their driver’s licenses at a Department of Motor Vehicles (DMV) location. The DMV erroneously signed the couple up as voters through a program called “Automatic Voter Registration” to improve voter participation.

              This is considered fraud. Noncitizens cannot register to vote because it would mean they had falsely claimed U.S. citizenship or lied about any of the eligibility requirements. Noncitizens are barred from voting in federal elections and most states prohibit voting in state and local elections. 

              If a noncitizen is convicted of lying about their citizenship status or voting in a federal election, the penalties can include fines, imprisonment, and immigration consequences such as deportation, denial of future status, exclusion from admission to the U.S. or revocation of their legal status.

              Also Read: How Undocumented Immigrants Can Get Their Driver's License in New York

              Automatic registration may confuse individuals who reasonably believe they are permitted to vote. The safest course is for anyone who is not a citizen to refrain from voting or registering to vote. If someone represents that they are a citizen when registering, this is also fraud even if they never vote.

              But don’t worry if you can’t remember whether you ever registered to vote through a government agency. This guide will explain how to check your status and how to cancel it.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated March, 2026.

              What is automatic voter registration?

              To increase voter participation, Washington D.C. and 24 states, including New York and New Jersey, have adopted automatic voter registration. The automatic voter registration process means that government agencies, most commonly the DMV, share personal information with election officials. Then, the person is registered to vote unless they specifically opt out of the process. 

              If you accidentally opt in to voter registration, the DMV will forward your application to your county or city’s Board of Elections. The Board will vet each applicant before approving them as a voter, and each voter will also receive a physical voter registration card. However, mistakes may be made in rare cases. 

              How to opt out of voter registration at the DMV

              This is the language you will see if you fill out a form at the DMV, such as a renewal for your driver’s license, according to New York State DMV Forms.

              "If you are not a citizen of the United States, you must check the box below. Non-citizens who register or pre-register to vote may be subject to criminal penalties and such voter registration or pre-registration may result in deportation or removal, exclusion from admission to the United States, or denial of naturalization."

              "I decline use of this form for voter registration and pre-registration purposes. Do not forward my information to the Board of Elections."

              If you are a noncitizen, check the two boxes as demonstrated below.

              How to check if you are registered to vote

              For the residents in New York City, check your status here. You'll need to include:

              • First name 
              • Last name 
              • Birth date
              • Borough of residence
              • ZIP code of residence

              For New York State residents, check your status here or call the New York City Board of Elections at 1-866-868-3692.

              If you aren't registered to vote, the page will say “Record Not Found.”

              If I have an active voter status, how can I cancel it?

              According to New York election law, you need to send a physical written letter to your local board of elections requesting cancellation of your voter registration. Contact information for all local boards is available on the county board of elections page.

              The process for canceling registered voter status varies by state. It is usually done by contacting your local elections office for assistance. Find your local election offices here.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [Preparing for Your First Meeting with an Immigration Lawyer](https://www.documented.info/:locale/articles/30939717591709):

              Learn what to expect during your first immigration consultation with a lawyer and how to prepare. Find out what documents to bring and questions to ask.

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              Your first meeting with a lawyer is to help you learn about your legal choices and prepare for your court hearing. Their job is to help you.

              It is very important that you speak to a lawyer about your immigration case as soon as possible, because it can take a few months to find one that can represent you or that you like.

              In this article, we will explain what to expect during your first immigration consultation with an immigration lawyer and how to prepare.

              Before meeting with a lawyer, make sure you do your research about them. One of the first things that you should do is check the state’s Bar Association to see if that attorney is licensed to practice law. You can also look up reviews online of their work.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated October 2025. A version of this article originally appeared at ImportaMi.com.

              Also Read: How to Report and Prevent Notario Fraud in Immigration Cases

              What should I bring to the consultation?

              Your lawyer will need to know as much about your case as possible, so it’s important that you gather the following documents: 

              • Forms of identification, such as your passport or birth certificate, if you have them.
              • Documents related to your immigration case, such as your Notice to Appear (NTA), Verification of Release (VOR) forms, and any documents given to you in the shelter.
              • Paperwork related to an arrest or any encounter with law enforcement (or a crime committed against you or a family member).

              Keep in mind that, while copies of the documents are okay at this stage, your attorney may ask you for original documents at a later stage to present to the judge.

              It is important to come prepared for your first meeting with the lawyer; make sure you have a pen and notebook or a notes app on your phone. This way, you can easily write down important information, such as answers to your questions and any new details you learn.

              What should I prepare to share with the lawyer?

              Your first meeting may be scheduled with your lawyer, or with a paralegal/legal assistant instead. A paralegal/legal assistant is someone who is professionally qualified and trained to assist a lawyer, and it’s normal for them to meet with clients, especially during their first visits. 

              Whether you meet with your lawyer or their legal assistant, your first meeting is a chance to share your story. This will allow your lawyer to evaluate your case and figure out the best way to help you. Sharing these details might be difficult and might make you emotional, but it is necessary so they lawyer can understand your situation. Some of the questions that you can expect to be asked are:

              • Why did you come to the United States? 
              • Important dates, like your approximate arrival to the US
              • If you have a court hearing already scheduled
              • Details about your immigration journey
              • Your experience at the border and with immigration officers

              Remember, everything you discuss is confidential between you and your lawyer. Always be honest and feel comfortable sharing your full story.

              What questions should I ask the lawyer?

              This consultation is also an opportunity to ask questions and see if the lawyer is a good fit for you. These are some topics and specific questions you can ask when meeting with a lawyer for the first time:

              • Do you have experience with immigration cases?
              • Do you have experience with cases like mine?
              • Do you have time for my case?
              • Do you have references or previous clients I can talk to?
              • How much are your fees, and how do I pay them?
              • Will you provide receipts?
              • Will you give me a written contract?
              • Will the contract be provided in my preferred language?

              Also Read: What to Expect When You Call An Immigration Attorney

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [How to Report and Prevent Notario Fraud in Immigration Cases](https://www.documented.info/:locale/articles/30409441718301):

              Only licensed attorneys or DOJ-accredited representatives can provide legal services. A notario could harm your case.

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              Immigration law in the United States is complex. Even a small mistake on an application can lead to denial of benefits, loss of status or deportation. That is why only licensed attorneys or U.S. Department of Justice (DOJ)-accredited representatives are legally allowed to provide immigration legal services.

              “Notarios” or “immigration consultants” can claim they can prepare paperwork, give legal advice or guarantee results. In many Latin American countries, a “notario público” is a trained lawyer, but in the U.S., the title has no legal standing. 

              Also Read: 4 Important Tips For Choosing an Immigration Attorney or Lawyer

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025.

              In this guide, notarios refers to people who falsely present themselves as legal experts, it does not mean a U.S. notary public. A U.S. notary public can only verify identities and witness signatures. A notary public is not a lawyer and cannot give immigration advice or represent you.

              Fraudulent providers take advantage of this confusion, charging high fees for services they are not authorized to perform. The outcome for immigrants can be severe: they may lose thousands of dollars, face denial of applications or even risk deportation because of false or mishandled filings. 

              According to Alexander Hu, a Senior Coordinating Attorney at the Immigrant Protection Unit of the New York Legal Assistance Group (NYLAG), there is no guarantee that immigration authorities will recognize fraud and let someone reopen a case. 

              “Most of the time immigration officers will not be able to tell the difference between fraudulent and authentic submissions,” he said. 

              He added that victims should act quickly by getting legal help, reporting the fraud so they can find out what steps are needed to reduce the damage.

              Here’s what you need to know about notarios in NYC:

              • Only licensed attorneys or DOJ-accredited representatives can provide immigration legal services.
              • “Notarios” in the U.S. are not lawyers and cannot give legal advice.
              • Always check an attorney’s state bar license or confirm DOJ accreditation for non-attorney representatives.
              • Victims in New York can report fraud through 311; nationwide, complaints can be filed with U.S. Citizenship and Immigration Services (USCIS) or the Federal Trade Commission (FTC).

              Verify legitimate legal service providers

              Before hiring anyone to help with your case, take the following steps:

              • Confirm licensing or accreditation. Attorneys must be licensed to practice law in at least one U.S. state or territory. Ask to see their bar card, and confirm their standing with the state bar association. In New York, you can check if your attorney is licensed here.
              • Check for DOJ accreditation. Non-attorney representatives must be accredited through the DOJ’s Recognition and Accreditation Program. You can search the official roster of accredited representatives and recognized organizations here.
              • Research reputation. For nonprofits and community groups, verify their track record, history and whether they are recognized by the DOJ.
              • Look for immigration specialists. Even licensed attorneys may lack expertise in immigration law. The American Immigration Lawyers Association (AILA) offers a directory of immigration attorneys at ailalawyer.com.

              Common red flags

              Signs that a provider may not be legitimate include:

              • Offering guaranteed results
              • Refusing to show proof of a law license or DOJ accreditation
              • Asking you to sign blank forms. Never sign an immigration form that has empty sections. Scammers can fill in false information that will be legally attributed to you.
              • Charging for government forms that are available for free at uscis.gov.
              • Suggesting you falsify information to improve your case

              “There can be many warning signs such as the provider refusing to explain the types of immigration relief that they are screening for and why a person may qualify for that relief,” said Hu.

              “Other red flags include refusing to provide receipts or copies of contracts, retainers, payments, applications and forms, and refusing to explain or translate documents that the person is being asked to sign,” Hu added.

              He noted that if a provider tells someone that they don’t need much information and that they will take care of the facts and statements, “this can be a warning sign that the provider is going to make fraudulent claims or misrepresentations on behalf of the person.”

              Also Read: How To Protect Yourself From Immigration Fraud

              Penalties for fraudulent providers

              New York City has strong consumer protection laws to combat immigration services fraud. The city requires anyone providing nonlegal immigration services, such as translation or document assistance, to post clear signs that they are not attorneys and cannot provide legal advice. Violators can face fines and lawsuits.

              Immigrants in New York, regardless of their immigration status, can file complaints with the New York State Attorney General’s Office. According to the office, it does not share information with federal immigration authorities when handling reports of notario fraud.

              How to report suspected notario fraud

              If you believe you have been a victim of immigration fraud, you can report it at both the local and federal level.

              In New York City

              • Call 311 and ask for the Department of Consumer and Worker Protection (DCWP) and say "immigration service provider" or file a complaint through the DCWP website.
              • Call the Attorney General’s Immigration Fraud Hotline at 1-(800)-771-7755 or file a complaint here. The office will not inquire about your immigration status.
              • You can call the New York State Office of New Americans Immigration Hotline at 1-(800)-566-7636 to report the fraud

              Nationwide

              Community resources, such as Stop Notario Fraud, also offer reporting tools and support for victims.

              What happens after you report

              When a complaint is filed, local or federal agencies may investigate the provider. If fraud is confirmed, the individual or business can face fines, loss of license or criminal charges. 

              While reporting may not recover lost money or fix an immigration case, it can help protect others and strengthen your own position if your case was harmed by bad advice.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Free Family Lawyers in NYC To Help with Divorce, Child Support, Custody and More](https://www.documented.info/:locale/articles/30181836168221):

              These groups in NYC provide free or low-cost legal support in family law — no matter your immigration status. Here’s how to reach them and what to expect.

              EN WA Banner.png

              Do you know where to start if you need a lawyer for family issues, like divorce, custody, child support, or guardianship? In New York City, several organizations and university clinics provide free or low-cost legal help for families, no matter your immigration status.

              Some tips before you reach out 

              • Call first, many places require appointments or intake calls.
              • Bring your documents such as court papers, ID, and any letters you’ve received.
              • Ask for language help as most nonprofits offer interpreters.

              Here are some organizations and clinics you can contact.

              Sanctuary for Families

              Sanctuary for Families provides free legal care and other services for survivors of domestic violence, sex trafficking and gender based violence. Their lawyers can help you handle family court cases.

              For 24/7 emergency assistance regarding any type of domestic violence, contact the New York City hotline at 1-800-621-4673 or by dialing 311.

              For free legal assistance with orders of protection, divorce, immigration, child custody, visitation, and support, you can contact Sanctuary for Families.

              • Call (212) 349-6009, extension 1001
              • Text (646) 692-0300

              Everyone who reaches out will undergo an assessment and intake process. A staff member will ask straightforward questions about your situation and background to effectively connect you with the appropriate services. If they don’t pick up the phone, you are invited to leave a message and someone will call you back soon.

              They also have Family Justice Centers, a drop-in service center for victims of domestic violence where they will help you with your needs. You can walk in without an appointment from Monday through Friday, from 9 am to 5 pm. Find their locations here.

              New York City Family Justice Center – Manhattan
              80 Centre Street
              New York, NY 10013
              (212) 602-2800
              Hours: 9 a.m. to 5 p.m.

              New York City Family Justice Center – Queens
              126-02 82nd Avenue
              Kew Gardens, NY 11415
              (718) 575-4545
              Hours: 9 a.m. to 5 p.m.

              New York City Family Justice Center – Bronx
              198 East 161st Street
              Bronx, NY 10451
              (718) 508-1220
              Hours: 9 a.m. to 5 p.m.

              New York City Family Justice Center – Brooklyn
              350 Jay Street
              Brooklyn, NY 11201
              (718) 250-5111
              Hours: 9 a.m. to 5 p.m.

              New York City Family Justice Center – Staten Island
              126 Stuyvesant Place
              Staten Island, NY 10301
              (718) 697-4300
              Hours: 9 a.m. to 5 p.m.

              Legal Services NYC

              Legal Services NYC is one of the largest free legal services providers in the U.S. They offer help with custody, guardianship, child support, and family court cases. They offer help to low-income New Yorkers, including undocumented immigrants. They have 12 locations in all five boroughs, you can check their locations here.

              • For free legal services, call (917) 661-4500, available Monday through Friday from 9:30 a.m. to 4 p.m. You can ask to speak to someone in your language.

              New York Legal Assistance Group (NYLAG)

              The New York Legal Assistance Group has free lawyers who can help with divorce, custody, child support, and domestic violence cases. Usually, you'll have to call and leave a message or fill out an online form. For some issues, you can meet in person in your community.

              You’ll have to provide your full name, contact information, and a description of your issue when you call. This will help them direct your call to the appropriate department, and they will return it as soon as possible.

              All services are free and confidential. In-office meetings are by appointment only.

              • To reach them by phone, call (212) 613-5000, available Monday, Wednesday, and Thursday, from 9 a.m. to 3 p.m.

              They also have a legal help van which brings lawyers into local communities. In this link, you’ll see the van’s date, time and places where it stops during the month.

              Family Legal Care

              Family Legal Care provides legal guidance, a family law navigator and other resources, to empower unrepresented parents and caregivers.

              All Family Legal Care programs are free and open to everyone with questions regarding New York family law or family court matters. 

              You can contact the Family Legal Care Helpline to receive family law and court information by phone, email and chat.

              The Family Center 

              The Family Center provides free legal representation and legal advocacy to people affected by life-altering events, like eviction or changes to child custody. 

              The Family Center is located at 493 Nostrand Avenue, 3rd Floor in Brooklyn. Walk-in hours are Monday through Thursday from 10 a.m. to 5:45 p.m., and Friday from 10 a.m. to 5 p.m.

              • You can reach them by phone at (718) 230-1379 or toll-free at (800) 219-4522. You can get more information about them on this website.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What to Expect When You Call an Immigration Attorney](https://www.documented.info/:locale/articles/26516541645085):

              It’s important that you find and meet with an attorney to discuss your specific immigration case and learn about your options.

              EN WA Banner.png

              Calling an attorney or lawyer can be intimidating, but it helps to remember that they want to help you. The first phone call to an attorney is very simple. All you have to do when you call their office is tell them:

              • Your full name.
              • Your phone number (including the area code).
              • That you need legal representation.
              • That you would like to schedule an initial consultation (which simply means the first meeting with the attorney to discuss your case and options).

              Make sure you keep track of which attorneys you have tried to contact or those with whom you are currently in touch with. You can use this document to take notes. This will make it easier for you to follow up and to know who you need to reach out to again. It will also help you show to a judge that you have been trying to find legal representation.

              While some initial consultations are free, some attorneys charge a fee for their initial consultations. It’s important to ask the attorney whether or not they charge a fee before you meet with them. If they do charge a fee that you cannot pay, some nonprofits may offer a discount or a fee waiver, which would cover the costs.

              A version of this article originally appeared at Importami.org. This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated April, 2025.

              What do I do if no one answers and I need to leave a message?

              When you first call an attorney’s office, it’s possible that no one will answer. You may hear a voice message in English on an answering machine. If you do not understand English, you can stay on the line and wait until you hear options in Spanish. To leave a message, wait for the beep at the very end. In the box below you can find an example of a message you can leave on the machine. If you are only able to talk on WhatsApp or using a cell phone, it’s important to let them know as well.

              "Hello, my name is ___________. I need legal representation. I would like to know the cost and your availability for an initial consultation. My phone number is ____________ on WhatsApp or my regular line."

              What do I do if someone answers my call in English?

              If someone does answer the phone when you first call, it’s likely that they will answer in English. Do not hang up. If you do not understand English, you can ask if there is someone who can speak to you in Spanish or whatever your preferred language is. For example, you can simply say “¿Hablan español?” or “¿Alguien habla español?” and they will know that you need a Spanish speaker. If they can, the person who answers might transfer you to someone else who also speaks your language. They may need some time to find an interpreter. If they transfer you to an interpreter, you can give all of your contact information to the interpreter. It could also be a good idea to try calling back later so that you can leave a voice message with all of your information.

              If you are nervous about someone answering in a different language, you can contact Respond Crisis Translation to see if they can help you. Click here and fill out the form to request interpretation. 

              What do I do if no one calls me back?

              Remember that it may take several weeks for an attorney or organization to get back to you, because many people may be calling. Don’t get discouraged and keep calling. If you don’t hear back from an attorney, you can check their website to see if they offer the option to book a consultation online.

              You can also send the attorney an email with all of the important information they need (your name, phone number, that you need legal representation, and that you’d like to schedule an initial consultation).

              To learn more about what your first consultation with an immigration lawyer will be like and how to prepare for it, check out our article, Initial Immigration Court Appearance: How to Prepare.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [4 Important Tips For Choosing an Immigration Attorney or Lawyer](https://www.documented.info/:locale/articles/25984592309789):

              If you are seeking to change your status in the United States, it is important that you work with a trusted lawyer or accredited representative so they can legally assist you with your case and help you better understand the legal process. Working with a notary or anyone who is not authorized to give legal advice can hurt your chances of gaining asylum or another legal status in the U.S.

              EN WA Banner.png

              This article covers 4 important topics that you should keep in mind when looking for a lawyer to help you with your immigration case.

              • Who can legally help me with my immigration case?
              • What are the benefits to working with a lawyer?
              • How can I find a good lawyer?
              • What are my rights when I’m looking for a lawyer to work with?

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated March 14, 2025.

              Who can legally help me with my immigration case?

              There are only two types of immigration professionals that can provide legal advice and help you with your immigration case:

              • Lawyers. A lawyer (also known as an attorney) is someone who knows a lot about the laws and rules for people who want to stay in the U.S. legally. They can help explain these laws to you and answer any questions you might have. They are also someone you can trust to help you through the process, and everything you discuss with your lawyer will be private.
              • Accredited representatives. An accredited representative is not an attorney, but they are recognized by the Department of Justice (DOJ) and the Board of Immigration Appeals (BIA), and can represent you before both DHS and Immigration Court (EOIR) if fully accredited.

              A notary is not a lawyer in the United States. Notaries cannot legally help you with your immigration case. In the U.S., a notary is someone who prevents fraud by reviewing documents and making sure they are real. If someone tells you they are a notary, or a notario publico, who can offer you legal help or advice, you should not trust or work with them.

              What are the benefits to working with a lawyer?

              Working with a lawyer is beneficial for your case because they can:

              • Listen to your story: A lawyer listens to your story to better understand your situation, help determine which legal pathway is best for you, and help you tell your story to the people who make decisions about your case in immigration court.
              • Help you fill out the right paperwork: There are a lot of forms and documents that you need to fill out when you're trying to stay in the U.S. legally. A lawyer can help you make sure that you're filling out the right forms and that you're doing everything correctly.
              • Represent you in court: A lawyer will be your advocate and help you make your case at court hearings.
              • Advocate for you and your rights: A lawyer will make sure that your voice is heard and that your rights are protected.

              How can I find a good lawyer? 

              To find a good lawyer, it is important to work with someone who has experience in immigration law. You can use the American Immigration Lawyers Association website to search for a member who has the specialty needed for your immigration case. You can check if a lawyer is licensed to practice in your state by following these steps:

              • Click on the American Bar Association website
              • Find and click on the state where you live and click the link to your state’s Bar Association
              • Enter the attorney's name or bar number to see their profile
              • The profile will have basic contact information, whether the attorney can practice law, and if they have had any ethical issues.

              Here are some more tips to help you choose a good attorney:

              • Review and ask any questions before signing a contract (the contract should be provided in your preferred language and explained to you. You have the right to ask for clear explanations)
              • Don’t sign anything you don’t understand
              • Understand what forms of relief you are applying for and the fees that will be charged (this should be clearly explained in the contract and include a payment plan, if needed)
              • Ask to see your attorney’s licensing documents to make sure they are legitimate
              • Ask for references from other clients they have worked with
              • Ask for copies of forms and documents submitted in your case

              Also Read: Pro-Bono Lawyers And Free Legal Services in New York Immigration Courts

              What are my rights when I’m looking for a lawyer to work with?

              When you are looking for a lawyer or an accredited representative to help you, it is important to know your rights. It does not matter if you are paying the lawyer or if they are helping you for free (free services are also known as "pro bono"), they have the same responsibilities. Remember that you have the right to:

              • Fire your attorney or accredited representative. If you are not satisfied with the lawyer’s work, you do not have to stay with that lawyer.
              • Seek a second opinion on your case. You do not have to commit to the first lawyer you meet with. It is recommended to talk to multiple lawyers before deciding which to go with.
              • File a complaint if your lawyer or accredited representative has violated any rules. You can begin to file a complaint with Stop Notario Fraud.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How to Protect Yourself From Immigration Fraud](https://www.documented.info/:locale/articles/24341085522717):

              Here's how immigrants can protect themselves from immigration fraud and seek the next steps if they have fallen victim to scams.

              EN WA Banner.png

              Immigration fraud, as the name suggests, is immigration legal services-related scams that prey on vulnerable immigrants. According to the New York City Mayor’s Office of Immigrant Affairs (MOIA), it can be committed by attorneys and non-attorneys. It is sometimes conducted in combination with other types of fraud, including phone scams and impersonation, threatening immigrants with deportation. Immigration fraud has serious repercussions for both the perpetrators and their victims.

              Who are the targets of immigration fraud?

              Criminals often target recent immigrants currently seeking citizenship or residency in the United States, according to the Manhattan District Attorney’s Office. New to the country, these immigrants are often not familiar with credible community organizations and legal resources, so they are more prone to be preyed upon.

              However, that doesn’t mean longtime immigrants are immune to immigration fraud. Baoqin Wang is the managing attorney at the Law Office of Baoqin Wang who came to the country from China nearly three decades ago. She experienced immigration fraud herself late last year and sometimes receives cases of immigrants who came to the U.S. for a long time but still got scammed.

              What are some common immigration scams?

              “Scammers often appeal to human emotional factors, including curiosity, greed and fear to lead immigrants into traps,” said Ying Cao, managing partner at Ying Cao Law LLC, admitted to practice in New York and New Jersey. 

              The Mayors Office for Immigrant Affairs (MOIA) points out that fraudulent immigration assistance providers often make false promises, including:

              • An easy and quick way to obtain a work permit, visa or green card
              • No risks or consequences are involved
              • They have a special influence with immigration authorities

              Attorney Cao also warns against claims like the above that are “too good to be true.”

              USCIS, the New York State Office for New Americans (ONA) and MOIA have compiled examples of common immigration scams, some of which are included in the list below. 

              10-year visa or hardship scams

              The 10-year visa does NOT exist. If a lawyer promises a 10-year visa as a pathway to legal permanent residency, they are suggesting a two-step process involving a meritless asylum application. This is likely to put the immigrant in deportation proceedings and the cancellation of the removal process. 

              Cancellation of removal may allow undocumented immigrants in removal proceedings to obtain a green card if they satisfy the following requirements: 

              • Continuously lived in the United States for a minimum of 10 years before the initiation of the immigration proceedings
              • Have no criminal record
              • Have a green card holder or U.S. citizen spouse, parent, or child who would suffer exceptional or extremely unusual hardship if the undocumented immigrant was deported from the U.S.

              However, the “Cancellation of Removal” process is extremely risky and difficult to win. The scammer may not inform you that by appearing in a removal proceeding, you risk deportation if you lose. 

              Immigration judges have the sole discretion to grant cancellation of removal whether or not you meet the statutory requirements.

              Government impersonators

              There are reports that scammers pretend to be U.S. Immigration and Customs Enforcement (ICE) agents to approach individuals and claim that they have been involved in criminal activities or risk deportation. Some scammers even provide their fake identity and arrest number of the immigrant. They are often likely to demand the immigrant not to discuss the situation with anyone else, including their friends and family members. Immigrants may transfer money or give out their personal information to criminals as told out of fear. 

              Real government agents will never ask for money or threaten detainment or deportation and will only contact you through official government channels, not your personal social media accounts.

              Illegitimate immigration service providers

              Immigrant service providers can help you with clerical tasks like translating documents or filling out immigration paperwork, gathering documents (like birth certificates or school records), typing up application forms (but not giving advice on how to answer questions), arranging for photographs or medical tests and helping you prepare for English language or civics tests, Michael Lanza, the spokesperson for the New York City Department of Consumer and Worker Protection, responded to Documented’s request in an email.

              They are obliged to:

              • Provide you with a contract in English and your native language that includes a thorough description of the services they will provide for you and the costs they will bill you. The contract also needs to specify the name, telephone number and address of the service provider. The agreement may be canceled whenever you want
              • Clearly state on signs that they are not attorneys and cannot provide you with legal advice
              • Give you a copy of any paperwork submitted to the government
              • Return any original documents belonging to you
              • Give you a free copy of your file upon request

              However, according to New York State law, they are not allowed to:

              • Provide legal counsel
              • Threaten you
              • Promise special favors
              • Represent you in a case pending before the USCIS, the Executive Office for Immigration Review’s immigration courts (EOIR), the Board of Immigration Appeals (BIA), or the Department of Labor
              • Ask you to provide false information to immigration authorities
              • Charge you for a reference to a person who can assist or represent you

              Demand cash for services never provided

              Some service providers promise to assist you in exchange for cash but never do the job after receiving payment. This scam is compounded by the fact that many immigrants, especially those who are undocumented, may lack access to bank accounts and pay in cash without a receipt. 

              Job offer scams

              Be cautious about companies offering a job in the U.S. from overseas or by email. If you receive a suspicious job offer via email before arriving in the U.S., it may be a scam, especially if you are asked to pay money to accept the offer. Make sure the company is legitimate when you see job postings on social media before sharing your personal information. Even if the offer is legitimate, you cannot work here unless you have a green card, an EAD or an employment-related visa allowing you to work for a particular employer. Click here to read more.

              If you are already on a student visa in the U.S., consult the international student office at your school before taking any job. 

              What to do to avoid being scammed

              Immigration fraud sometimes works in combination with other types of fraud, including “pig butchering” and identity theft. So it is crucial to protect your identity and avoid disclosing personal information to unknown individuals.

              The list below includes advice from MOIA and USCIS.

              Always do:

              • Ask for proof that the person providing you with legal service is a licensed attorney or accredited by the Department of Justice (DOJ)
              • Get a second opinion
              • Go to legal service providers that have a physical location
              • Ask for a written agreement describing the services to be provided and signed by the provider, read the agreement before signing it, and keep it for future needs
              • Keep copies of documents prepared for you
              • Ask for a written receipt including the name and address of the service provider

              Beware of: 

              • Emails appearing to be legitimate but are from unfamiliar senders
              • Emails containing spelling errors and typos
              • Emails or websites not ending in .gov, and end in, for example, .net, .org, .com or.info
              • suspicious emails that you don’t typically get
              • Offers of assistance to accelerate your case in exchange for money
              • Promises of quick benefits
              • Opening or downloading attachments from unfamiliar senders

              Don’t:

              • Pay for government application forms – forms are free and can be downloaded at http://www.uscis.gov/forms
              • Give original documents – give copies instead
              • Sign blank or incomplete forms
              • Sign immigration forms or contracts that you do not fully understand
              • Answer requests appearing to be from USCIS to pay fees in a way other than through your myUSCIS account

              In addition, both Attorney Cao and Attorney Wang warn against providing any personal information via phone calls. If you have received any suspicious emails, messages or phone calls, they suggest that you take all means to verify it with official government agencies. To do so, you can request the sender or caller to mail you physical copies of any documents they mentioned and ask them what their official telephone number is and where their physical office is. If in doubt, check with a lawyer or attorney accredited by the DOJ.

              Where to go after being scammed? 

              Being scammed can be a source of distress, especially for recent immigrants. The city, state and federal government provide a range of resources where you can seek help. When seeking out an attorney, don’t solely focus on the good reviews as they sometimes can be fake. Check out the bad reviews of a lawyer to see if there are recurring patterns. You can also go to Avvo to find lawyers and check out their reviews. 

              Federal:

              The DOJ has a list of pro-bono legal services and a roster of accredited representatives with their recognized organizations. The roster is sorted in alphabetical order of the representatives’ last names.

              The American Bar Association has information about finding an attorney in your state.

              State:

              ONA Hotline 800-536-7636 is free and available from Monday through Friday from 9 a.m. to 8 p.m. in over 200 hundred languages. Hotline experts assist eligible immigrants in connecting with a team of experienced immigration lawyers and technical legal assistance to immigrant service providers across NYS.

              To confirm whether an individual is a licensed attorney within NYS, go to NYS Unified Court System or call 212-428-2800.

              City:

              ActionNYC provides safe, free immigration legal screenings in your community, in your own language. Call them at 800-354-0365. You can also call 311 and say “ActionNYC.” Services are available between 9 a.m. to 6 p.m., Monday to Friday.

              To get a referral for a private lawyer, contact NYC Bar Association Legal Referral Service at 212-626-7373 

              Check out Documented’s guide on pro-bono lawyers and free immigration services for Chinese New Yorkers.

              In general, Attorney Cao recommends that you go to lawyers whose information, including names, profile photos, telephone numbers, email and physical office addresses, are all available online. 

              How do I report a case?

              Federal:

              Report immigration fraud to the EOIR’s Fraud and Abuse Prevention Program by calling 877-388-3840 or emailing eoir.fraud.program@usdoj.gov.

              If you suspect that there is misconduct by a USCIS employee, follow the instructions on this page

              You can also report scams to the Federal Trade Commission

              State:

              Report the scam to the Department of State’s Division of Consumer Protection (DCP). The helpline, 800-697-1220, is available Monday to Friday from 8:30 a.m. to 4:30 p.m., excluding state holidays. 

              City:

              Go to your local police precinct to file a police report. Services are available in multiple languages, including Mandarin.

              The five borough district attorney’s offices in NYC also have their helplines:

              I’m an undocumented immigrant and have been a victim of immigration fraud, can I still report the case?

              Yes! You can file a complaint with DCWP online at nyc.gov/dcwp or by calling 311 if you believe your rights have been violated.

              You may also contact the New York Police Department, which does not ask about the immigration status of crime victims, witnesses, or other people who ask for help. 

              ONA and ActionNYC are also safe places to go to.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Why You Should Bring Someone With You to Immigration Court](https://www.documented.info/:locale/articles/34565731064221):

              What you need to know if you’re looking for people to support you during an ICE check-in or an appointment with USCIS.

              EN WA Banner.png

              What is court accompaniment?

              Court accompaniment is when a volunteer joins an immigrant at an immigration court hearing or at a check-in appointment with U.S. Immigration and Customs Enforcement (ICE). In recent months, more volunteers across the country have joined accompaniment networks that pairs trained volunteers with people who want support as they go to immigration court or an ICE appointment.  

              For immigration court, a companion may be allowed to enter the building with the person they are supporting, but these policies vary by location and change often.  

              For ICE check-ins, companions usually cannot enter the building. They typically go with the person to the entrance and wait outside until the person returns. This process is sometimes called court support. 

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated March 2026. 

              How can accompaniment be helpful to immigrants?

              • Companions can help translate documents, signs, and other materials that may be hard to understand. 
              • Companions can help navigate the logistics of the visit, including getting in and out of the building and finding the correct courtroom or office.
              • If any issues come up during the appointment, companions may be able to contact a network of volunteers who can help problem-solve in real time.
              • Companions may connect you to other organizations that offer pro bono or low-cost legal help. If you are detained, the companion can notify your loved ones.

              How can you find court accompaniment?

              In New York City, some groups offering accompaniment include: 

              Organizations differ in how they handle accompaniment. When reaching out, consider the following:  

              • Contact them as early as possible, ideally at least 2 weeks before your appointment or hearing.  
              • Ask the organization for details about how their accompaniment process works.
              • Have any documents related to your case ready.
              • Keep your A-Number handy. This is the number that U.S. Citizenship and Immigration Services (USCIS) assigns to your case. Having trouble finding it? Click here.
              • Have another person identified who can serve as your emergency contact. 

              If you do not have status, you should NOT accompany someone to court.

              Downloadable Resources

              Infographics:

              - [Certified Documents Translation: Preparing for USCIS or Immigration Court](https://www.documented.info/:locale/articles/29789984188317):

              Learn why USCIS requires certified translations for immigration documents, common mistakes to avoid and where to find free or document translation in New York.

              EN WA Banner.png

              When applying for visas, green cards, asylum or other immigration benefits, any document not originally in English must be accompanied by a certified translation. These documents may include birth certificates, marriage certificates, bank statements, financial affidavits, adoption or custody records.

              USCIS and immigration courts require accurate and complete certified translations to process your case. Mistakes or missing certifications can lead to delays or even denial of your application.

              While it may be tempting to translate these materials yourself, official filings must be accompanied by a signed certification from someone competent in both languages. This statement confirms that the translation is complete and accurate. 

              “Translations must include a certificate of translation. The certification should be by someone other than the immigrant themself. A copy of the original must be included as well,” said Hasan Shafiqullah, Immigration Supervising Attorney at the Legal Aid Society. 

              See a sample of a certificate of translation here

              Sample certificate of translation (Executive Office of Immigration Review)

              Shafiqullah further said that any document filed with USCIS, another immigration agency or immigration court, must include a certified English translation if it was not originally written in English. However, if the document is bilingual — such as many passports that include both the native language and English — no translation is required.

              Why certified translations matter

              Certified translations are not just a formality. They ensure immigration officers and judges fully understand the documents you submit, from birth certificates to medical records. Incomplete or poorly translated documents can raise questions about credibility and slow down your application.

              Mistakes to avoid and precautions before submission

              • Submitting translations without a signed certification
              • Omitting stamps, seals, or official markings
              • Translating only part of a document
              • Relying on Google Translate or automated tools

              Before you send off the translation, ask the translator to double-check it for accuracy and completeness. Ensure the translator’s certification is signed and dated, and organize copies of the translations with originals for your records.

              Hiring a professional translator

              While we provide a list of organizations that offer free translation services below, applicants may decide to hire a paid certified translator.

              We suggest you to follow these steps to make sure your translator is legitimate:

              • Make sure the translator is certified, such as through the American Translators Association (ATA), or has recognized qualifications. The ATA maintains a directory of certified translators searchable by language pair and location. There is no official “USCIS translator” accreditation, even though some professionals may advertise otherwise.
              • Ask if they have translated immigration documents before. Experienced translators know the proper format for certifications.
              • The translator must provide a statement saying the translation is complete and accurate. It should include their name, signature, contact information, date, and a description of the translated document. 

              If you do decide to pay a translator, shop around. Rates can vary wildly with professional translators charging from $0.02 cents per word to hundreds of dollars per page, Shafiqullah said.

              Can a family member translate my documents?

              Yes. USCIS allows anyone fluent in both languages to provide a certified translation, including family members. The translator just needs to include the required certification statement with their name, signature, and contact information.

              “Ideally that family member should have lawful immigration status,” said Shafiqullah. “Although that's not a requirement, it would be ill-advised for them to bring themself to the attention of USCIS or the immigration court if they don't have lawful status.”

              Organizations that provide free document translation

              Refugee Translation Project (RTP) 
              RTP offers free document translation and interpretation for immigrants and asylum seekers whose costs are not covered by another organization. These services help families and individuals access the immigration process, benefits and essential services.

              RTP translates personal statements, medical records, identity papers, court and police documents, letters, financial records, news articles, and other evidence needed for asylum or resettlement. They also provide in-person and remote interpretation by phone or video, both in the U.S. and abroad.

              Email: info@refugeetranslation.org
              Request form: refugeetranslation.org/request-help

              Haitian Americans United for Progress, Inc. (HAUP)
              HAUP provides certified translation services for documents such as birth and death certificates, marriage licenses, and school transcripts from Creole and French into English. Services are available at offices in Queens, and Brooklyn, with convenient drop-off options at both locations. 

              HAUP also offers immigration legal counseling, ESL classes, and notary public services. These programs support the Haitian community and other immigrants.

              Address (main office): 197‑17 Hillside Avenue, Hollis, NY 11423
              Phone: (718) 527‑3776
              Email: info@haupinc.org

              Address (Brooklyn office): 1760 Nostrand Ave, Brooklyn, NY, 11226
              Hours: 10 a.m. - 6 p.m.
              Phone: (718) 233-1186
              Email: Info@haupinc.org

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How Immigrants Can Find Interpreters in U.S. Courts](https://www.documented.info/:locale/articles/26995703067805):

              If you are an immigrant with limited English proficiency, you have the legal right to a court interpreter, and in most cases, the service is provided free of charge.

              EN WA Banner.png

              Here's what you need to know:

              • U.S. courts are required to provide interpreters in most criminal and civil cases.
              • In New York State, court interpreters are available free of charge.
              • If you’re an immigrant in need of interpretation, you should request a court interpreter as early as possible in your case.
              • Interpreter services most often cover spoken language and may include sign language for the hearing impaired.
              • Interpreters are available for court hearings, trials, and other court-related services.

              What are my rights to an interpreter in court?

              Federal law requires courts to provide interpretation for individuals who are not fluent in English or have hearing impairments. The Court Interpreters Act mandates the use of certified or qualified interpreters in federal criminal and civil cases initiated by the U.S. government.

              In New York state, the Unified Court System offers free interpreter services in proceedings across Family, Criminal, Civil, Housing, Surrogate’s and Supreme Courts. This applies to all parties in a case, including but not limited to defendants, witnesses and victims.

              How do I request an interpreter in New York?

              If you are in New York and in need of a court interpreter, notify the court as soon as possible. You can do this in a number of ways:

              • Ask your lawyer to request an interpreter from the court on your behalf.
              • Let a court clerk know when you file papers.
              • Mention your need for an interpreter at your first court appearance.
              • Call the court before your hearing and ask how to request an interpreter. 

              For assistance, you can call the Office of Court Interpreting Services at (646) 386-5670 or email Courtinterpreter@nycourts.gov.

              You can also send a mail to: 

              NYS Unified Court System
              Division of Professional and Court Services
              Office of Language Access
              25 Beaver Street, 7th Floor
              New York, NY 10004

              What forms of interpretation are provided?

              Courts typically provide interpretation in person, by phone, or via video, depending on the language and availability. Services may include:

              • Simultaneous interpretation during hearings and trials.
              • Consecutive interpretation for one-on-one interactions with court staff.
              • Document translation (in some cases).

              In New York, the courts offer interpretation in over 100 languages, including Chinese, Haitian Creole and Spanish.

              What do I do if I have a problem with an interpreter?

              If you have concerns about interpretation services before or during a court proceeding, raise the issue immediately with the judge or a court officer. This allows the court to address the matter on the spot and avoid misunderstandings or delays in your case.

              If you are unable to raise the concern during the hearing or trial, contact the New York State Unified Court System’s Office of Language Access as soon as possible by sending an email at: interpretercomplaints@nycourts.gov or you can call (646) 386-5670.

              You can also submit a complaint by filling out the Language Access Complaint Form online or you can print, fill out and email the form to: interpretercomplaints@nycourts.gov, or mail it to:

              NYS UCS Office of Language Access
              25 Beaver Street, 7th Floor
              New York, NY 10004

              The office will respond within 60 days of receiving your complaint.

              Do the same rules apply in immigration court?

              Immigration courts, which are part of the U.S. Department of Justice’s Executive Office for Immigration Review (EOIR), provide interpreters at no cost to individuals who are not proficient in English and are involved in removal proceedings.

              According to EOIR, the court will arrange interpretation for both master calendar hearings and individual calendar hearings. You generally do not need to request an interpreter ahead of time, instead the court will assign one to you based on the preferred language. EOIR uses staff interpreters, contract interpreters and telephonic interpretation services. All interpreters must take an oath to interpret and translate accurately, as required by federal regulations. 

              Are interpreters provided for affirmative asylum interviews?

              Not necessarily.

              As of Sept. 13, 2023, U.S. Citizenship and Immigration Services (USCIS) requires affirmative asylum applicants to bring their own interpreter if they are not fluent in English or wish to conduct their asylum interview in another language.

              USCIS no longer provides spoken-language interpreters, however sign language interpreters are still available as a disability accommodation. To request a sign language interpreter, follow the instructions on your interview notice or call the USCIS Contact Center at 800-375-5283 

              If you do not bring an interpreter, or if the interpreter is not fluent in both English and your language, and you do not establish good cause, USCIS may consider this a failure to appear and your application may be dismissed.

              Your interpreter must:

              • Be at least 18 years old;
              • Be fluent in English and the language you speak; and
              • Not be your attorney or accredited representative, a witness testifying on your behalf, a representative or employee of your home country’s government, or an individual with a pending asylum application who has not yet been interviewed.

              However, you don't need to hire a professional interpreter or even pay for one, according to immigration attorney Jason Dzubow.

              "If you have a friend or family member who meets the above requirements, that person can serve as your interpreter,” he wrote on his blog, The Asylumist. “In fact, for most of my cases where the person needs an interpreter, they use a family member or a friend (though it is probably better not to use a close family member, like a spouse, child or sibling)". 

              More resources for legal help and language support

              If you need legal assistance and language support outside of court, many nonprofit organizations in New York can help. These providers often have multilingual staff or interpretation services available:

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Initial Immigration Court Appearance: How to Prepare](https://www.documented.info/:locale/articles/24791963003165):

              Learn from an expert how to prepare for your initial court appearance, the purpose of the first hearing and what to do if you missed a court date.

              EN WA Banner.png

              Step-by-Step Preparation Checklist

              • Ensure you know your court appearance's exact date, time, and location.
              • Bring your Notice to Appear (NTA) document
              • Carry any identification documents (passport and ID card)
              • Have any relevant legal documents or evidence
              • Prepare a list of questions or concerns to discuss with the judge

              Since the arrival of more than 180,000 asylum seekers in New York City, many have sought pro-bono immigration lawyers to ask for advice but, due to the high demand for legal services, have been unable to reach help. As a result, they missed their court dates. 

              We spoke with immigration attorney Rebecca Press, Co-Founder and Co-Executive Director at Co-Counsel NYC, to explain the purpose of the first court date and the repercussions of missing it.

              This article, along with the quotes mentioned, are solely for informational purposes only and is not legal advice. For legal assistance please see our list of Pro-bono Lawyers in New York

              What happens during the first court appearance at an immigration court?

              When an asylum seeker is put in removal proceedings, they are given a Notice to Appear (NTA), Form I-862. The form lists the date, time, and immigration court location where the asylum seeker (defendant) must show up. 

              The first court meeting is a preliminary court meeting, Press said. “It is where the judge wants to make sure that the right person is there. That the name is correct. That the address is correct and they also want to know what the best language is.”

              Press added that it is also where the defendant can let the judge know if they have an attorney or if they will need more time to find an attorney.

              What to expect at your Master Calendar Hearing, also known as a preliminary hearing

              Most people have multiple immigration court hearings. Your first court hearing is called a Master Calendar Hearing or preliminary hearing. It is possible that you will have several Master Calendar Hearings or preliminary hearings before you have your final individual hearing, where the judge will decide your case. 

              There are three important government actors involved in your immigration court hearings:

              • The immigration judge. The judge will hear evidence from you and from the immigration agency and will decide your case.
              • The government attorney. This attorney represents ICE and will argue for your removal from the United States.
              • The interpreter. You have a right to an interpreter in immigration court proceedings. If the court has not provided an interpreter in your best language (including any dialect you may speak), you should inform the judge and your lawyer, if you have one.

              If you don’t have a lawyer, it is okay. Remember, the most important first step is to attend your hearings. If you don’t have a lawyer at your initial hearing, you may ask the judge for time to find a lawyer. The court may have a list of free or low-cost attorneys. If you miss a hearing, it is very likely the judge will order you removed and deported.

              When and how will I receive the Notice to Appear?

              A NTA is often given to asylum seekers when they are released from the custody of the U.S. Customs and Border Protection (CBP).

              Attend all immigration court hearings and regularly check your court hearing date

              The most important first step is to ensure you know when your next court hearing is and to attend all immigration court hearings. If you miss a hearing, it is very likely that the judge will issue you a removal order in absentia, which means you will have to leave the U.S., and it is possible that immigration agents will take you into detention and deport you. Your hearing location, date, and time are all indicated on your Notice to Appear (NTA), a document you may have been issued at the border or received in the mail. The hearing information on your NTA may change. It is extremely important to keep your address up to date so that you do not miss important mail from the immigration court. Please learn how to update your address with immigration authorities.

              It is highly recommended to check your immigration court hearing online or by calling the immigration court hotline. There are two options to do this:

              If you recently arrived to the U.S. from the border, your information may not yet be in the immigration court system. It is recommended to check the immigration court website or call 1.800.898.7180 every week to check if they have updated your case in the system and to ensure you have the correct date, time, and address for your hearing.

              What happens if I miss the first court date?

              Missing the first immigration court appearance, and any court appearance in general, is not recommended. A judge will issue an In Absentia Order, which places the defendant under removal proceedings if the individual was not present and is subject to removal.

              “If you don’t go to it, then you should assume that they have a deportation order,” Press said. 

              Are there any circumstances that can be an exception to missing the court date?

              If you missed the court appearance and are ordered to be removed, you will have to have extraordinary circumstances as to why you missed the hearing, such as not receiving the notice to appear or being detained, for example. “Not having a lawyer is not an excuse,” Press said, adding that people should always make sure the court date is correct in their NTA document. 

              Do I need an attorney to go to immigration court?

              Press reiterated that people do not need an attorney to attend the meeting and that not having an attorney is not an excuse to miss the court meeting. “It’s a quick appearance and you should not be afraid to go.”

              The immigration court process is long and complex. It is best to have the support and advice of an experienced legal expert.

              Please contact us with any questions about how to access legal assistance in New York via Messenger or WhatsApp.

              Can I attend my court hearing online? 

              In some cases, the hearing can be attended online, Press said. “The hearing notice will say like, your hearing is via the internet or your hearing is in person. And whatever it says is what they should do.”

              What if I want to change my immigration court venue?

              If you moved out of the state where your original hearing will be held, you can request to change your hearing to another immigration court. This process is known as Motion to Change Venue. More information on how to change venues can be found here. 

              What if I need language assistance?

              You can request language assistance for your court appearance if you are not fluent in English. It's important to inform the court beforehand to ensure you understand the proceedings and communicate effectively. Interpreters are also available in more than 100 languages, and the court offers free sign language interpreters for hearing-impaired individuals.

              To request an interpreter, contact the Chief Clerk's Office of the court you are attending or call the Office of Court Interpreting Services at (646) 386-5670.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [What Happens at Immigration Court?](https://www.documented.info/:locale/articles/22212022755229):
              EN WA Banner.png

              This document is for informational purposes only and is not a substitute for legal advice from a qualified attorney.

              I have a case in immigration court. How can I navigate this complex process?

              If you have a case in immigration court, it can be an intimidating process and can cause tremendous stress. The legal issues can be difficult to understand and there are many different U.S. government agencies involved. Immigration court cases often involve multiple court hearings and take years to resolve.

              It is ideal to have a legal expert assisting you throughout your immigration process. However, it can be hard to find a pro bono immigration lawyer to take your case for free, because there are just not enough lawyers to meet the needs of all new immigrants in the United States. Whether you have a lawyer or not, it is important to understand the issues in your case and what to expect during the immigration court process. Here we provide you with some basic information to help you prepare and know what to expect.  

              Attend all immigration court hearings and regularly check your court hearing date

              The most important first step is to ensure you know when your next court hearing is and to attend all immigration court hearings. If you miss a hearing, it is very likely that the judge will issue you a removal order in absentia, which means you will have to leave the U.S., and it is possible that immigration agents will take you into detention and deport you. Your hearing location, date, and time are all indicated on your Notice to Appear (NTA), a document you may have been issued at the border or received in the mail. he hearing information on your NTA may change. It is extremely important to keep your address up to date so that you do not miss important mail from the immigration court. Please see learn how to update your address with immigration authorities.

              It is highly recommended to check your immigration court hearing online or by calling the immigration court hotline. There are two options to do this:  

              If you recently arrived to the U.S. from the border, your information may not yet be in the immigration court system. It is recommended to check the immigration court website or call 1.800.898.7180 every week to check if they have updated your case in the system and to ensure you have the correct date, time, and address for your hearing.

              Look for an immigration lawyer or qualified accredited legal representative to assist you

              The immigration court process is long and complex. It is best to have the support and advice of an experienced legal expert.

              Please contact us with any questions about how to access legal assistance in New York via Messenger or WhatsApp.

              Also Read: 4 Important Topics to Keep in Mind When Looking for an Attorney

              What to expect at your Master Calendar Hearing, also known as a preliminary hearing

              Most people have multiple immigration court hearings. Your first court hearing is called a Master Calendar Hearing or preliminary hearing. It is possible that you will have several Master Calendar Hearings or preliminary hearings before you have your final individual hearing, where the judge will decide your case. 

              There are three important government actors involved in your immigration court hearings:  

              • The immigration judge. The judge will hear evidence from you and from the immigration agency and will decide your case.
              • The government attorney. This attorney represents ICE and will argue for your removal from the United States.
              • The interpreter. You have a right to an interpreter in immigration court proceedings. If the court has not provided an interpreter in your best language (including any dialect you may speak), you should inform the judge and your lawyer, if you have one.  

              If you don’t have a lawyer, it is okay. Remember, the most important first step is to attend your hearings. If you don’t have a lawyer at your initial hearing, you may ask the judge for time to find a lawyer. The court may have a list of free or low-cost attorneys. If you miss a hearing, it is very likely the judge will order you removed and deported.

              This 3-minute video provides more information on what to expect at a preliminary immigration court hearing.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Voluntary Departure Explained: Risks, Benefits, and What’s Changing in 2025](https://www.documented.info/:locale/articles/35222712403485):
              EN WA Banner.png

              If you or someone you know is undocumented in the United States, you might have heard about something called voluntary departure. It’s a a legal option that allows undocumented immigrants to leave the U.S. on their own, rather than being deported by immigration authorities. If you're considering this option, it's important to first understand what it meanswhat the risks are, and how to request it

              1. ✈️ What Is Voluntary Departure? 

              Voluntary departure means choosing to leave the U.S. without being ordered to leave by a judge

              There are two types of voluntary departure, depending on when you ask the judge for voluntary departure. Both types of voluntary departure must be approved by a judge.

              1. The first type is called pre-conclusion, which means that you ask for voluntary departure before you get a final decision on your immigration case.
                • ⭐ Approval for pre-conclusion voluntary departure is easier to get.
              2. The second type is called post-conclusion, which is when you ask for voluntary departure at the end of your immigration case. This usually means that the judge has already decided that you will not be allowed to stay in the U.S., and ordered your removal (deportation). At that point, you can ask to leave voluntarily instead.
                • ⭐ Post-conclusion voluntary departure is usually more difficult to get approved. 

              To apply for either type of voluntary departure, you must ask for it directly from the judge during your court hearing. To be granted voluntary departure, you must: 

              • admit to being in the U.S. without immigration documents,
              • and you must withdraw any application or petition for immigration benefit that you have submitted. 

              If you are granted voluntary departure, you must leave the U.S. within a certain amount of time (usually 90 or 180 days). If you are granted voluntary departure and you do not leave on time, you could face very serious consequences, such as expensive fines and being barred from coming back in the U.S. 

              • Note: For more information on how to apply for voluntary departure on your own (remember: we recommend speaking with an attorney to help you through this process) check out this guide from the Florence Project. 

              Why would I want to ask for voluntary departure? 

              If you are granted voluntary departure, you can avoid having a removal/deportation order on your record. This could possibly make it easier for you to apply for an immigration benefit, such as a visa, in the future. However, voluntary departure can also have serious negative consequences for your future immigration case. Keep reading to understand some of the risks with asking for voluntary departure.   

              2. ⚠️ What are the risks?

              Even though it sounds like a helpful option, voluntary departure can have serious consequences

              • ⚠️ If you’ve been in the U.S. without papers for over a year, leaving voluntarily can trigger a 10-year ban from coming back.
                • Note: this does not apply to minors. If you leave the U.S. before turning 18, you will not accrue unlawful presence.
              • ⚠️ You may have to give up your chance to apply for asylum or other legal protections.
              • ⚠️ If you don’t leave on time, you could face fines up to $998 per day and be barred from re-entry.
              • ⚠️ In most cases, you will need to pay for your own travel back to your country of origin.  

              3. 🙋🏽 Self-deportation vs. Voluntary Departure?

              Careful! Although these two terms sound similar, they are not the same thing.  

              Self-deportation is an informal term. It basically means that you leave the U.S. on your own, without getting permission from a judge. Self-deportation can have many of the same risks as voluntary departure. And on top of those risks, there is the possibility that you will end up with a removal order on your record. 

              Remember, Voluntary Departure is a formal legal process approved by an immigration judge. You must meet certain requirements and leave within a set time. If you follow the rules, you avoid a deportation order on your record. Only a judge can grant a voluntary departure.  

              4. 📰 What’s new in 2025? 

              On May 5, 2025, President Trump announced a new self-deportation program through the CBP Home App. Immigrants who are in the U.S. illegally can use the CBP Home App to submit an ‘Intent to Depart’ form. 

              🚨 Warning! This program claims to offer a $1000 stipend, help with travel expenses, and a pause on enforcement actions (like detention) for those who want to self-deport (leave the country on their own). There is NO legal guarantee the $1000 will be delivered or that departure will be handled in a safe and humane manner.

              🔔 Important note: although you may hear the words ‘voluntary departure,’ this program is a form of self-deportation. This program is not the same as traditional voluntary departure granted by an immigration judge.   

              This process is not a legal immigration benefit and does not protect your ability to return to the U.S. in the future. Remember, if you’ve been in the U.S. without immigration status for more than 180 days, leaving the country through this program can cause you to be barred for re-entry to the U.S. for three or ten years (note: this does not apply to minors. If you leave the U.S. before turning 18, you will not accrue unlawful presence.).

              5. 😖 What should I do? 

              Don’t make this decision alone. Voluntary departure or self-departing might seem like good options, but it’s a big decision with long-term effects. The long-term effects can depend on many factors of your immigration case. 

              Talk to an immigration attorney before you make any decisions about voluntary departure or self-deportation. An attorney can help you understand your rights and how voluntary departure could affect your immigration case. 

              • 📌 Note: don't sign anything without taking to an attorney first.
              • ☝🏾 Know your rights! Remember, you have the right to remain silent, and the right to legal counsel. You do not have to sign anything without having the opportunity to talk to your attorney first. 

              You can view/download our infographic on voluntary departure below. The guide is available in English, Spanish, Haitian Creole, French, Pashto, Dari, Arabic, Russian, Ukrainian, Swahili, Tigrinya, Nepali, Burmese.

              If you need help finding an attorney, contact us.  

              For more information about finding and working with an attorney, check out this article.  

              This page provides general information and should not be considered legal advice. Please be sure to speak to an attorney about your specific case.  

              Last Updated: August 26, 2025

              ImportaMí is a project dedicated to providing reliable, accessible, and relevant information to unaccompanied children and their sponsors in the United States. ImportaMí is part of Signpost, an initiative of the International Rescue Committee in collaboration with other agencies that creates digital help centers to empower people impacted by conflict, disasters, poverty, and violence.

              Sources

              Department of Justice. (January 2022). Do You Just Want to Go Home? Information on Voluntary Departure. https://www.justice.gov/eoir/page/file/1480811/dl 

              NEPYORK. (February 15, 2025). Legal Experts Urge Immigrants in the U.S. Not to Choose Voluntary Departure Out of Fear If Detained by ICE. https://nepyork.com/2025/02/15/legal-experts-urge-immigrants-in-the-u-s-not-to-choose-voluntary-departure-out-of-fear-if-detained-by-ice/ 

              Immigration Equality. (Accessed June 2025). Asylum Manual: Voluntary Departure. https://immigrationequality.org/asylum/asylum-manual/immigration-basics-voluntary-departure/ 

              Shepelsky Law. (May 2025). How to Leave the U.S. Voluntarily: What You Need to Know in 2025 (Self-Deportation). https://shepelskylaw.com/leave-us-voluntarily-self-deportation-consequences/

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              - [Prepare for International Travel: Practice Good Digital Hygiene](https://www.documented.info/:locale/articles/31022346567965):

              This flyer is designed to help individuals who may be affected by the impending travel ban prepare to travel through U.S. ports of entry. For case-specific advice and information, please consult with a qualified immigration lawyer or accredited representative as soon as possible.

              EN WA Banner.png

              Disable Face ID on your Cellphone

              Disable this feature so that U.S. immigration officials cannot easily access the contents of your phone. Instead use a strong, unique password or passcode to protect your information.

              Delete all Apps not Essential for Travel

              Immigration officials may review any apps on your phone, including your email, photos, and social media, to determine if there appears to be any security-related reason to deny your entry to the U.S.

              Clear Recently Deleted Folder

              Make sure to find and delete the contents of your recently deleted folder so that immigration officials cannot locate the folder and review any information it may contain.

              Take Photos of Proof of Current U.S. Immigration Status

              Make access to your current U.S. immigration status easy by taking photos of each document.

              Carry a Hard Copy of Proof of Current U.S. Immigration Status and Emergency Contact Information

              In case you lose access to your cell phone, it is important to carry with you all proof of your current U.S. immigration status along with phone numbers for your emergency contacts.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers.

              Downloadable Resources

              Infographics:

              - [What Immigrants Should Consider When Traveling Out of State](https://www.documented.info/:locale/articles/29596025594013):

              What to know about traveling while undocumented — your rights, risks, and tips for staying safe on the road or rails.

              EN WA Banner.png

              As summer travel picks up and many immigrants plan trips outside of New York City, a common concern arises: Is it safe to travel if you're undocumented or unsure about your immigration status? Whether you're visiting family in another state, heading to the beach, or just exploring nearby cities, it's important to know your rights and the risks involved — especially when traveling by bus, train, or car.

              This information is not a substitute for legal advice from a qualified attorney or Department of Justice (DOJ)-accredited representative. The content was last updated August 2025.

              What types of travel are safer for immigrants?

              The degree of travel risk depends on the mode of transit you’re planning to use, but especially in the current environment of aggressive enforcement, any travel can put undocumented people at risk of apprehension and detention by Customs and Border Protection (CBP) and Immigration and Customs Enforcement (ICE). 

              Buses and trains

              Bus and train travel inside the U.S. is generally considered safer than air travel for immigrants without legal status. Unlike airports, which are federal zones with Transportation Security Administration (TSA) checkpoints, most bus and train stations do not require ID to board, and immigration enforcement presence is possible but rare.

              That said, despite immigration agents being prohibited from boarding buses and trains and questioning passengers without warrants, there have been reports of Border Patrol and ICE conducting checks at train stations, especially near state border regions and major transit hubs. The ACLU has documented cases of random checks on Greyhound and Amtrak routes, especially within 100 miles of the U.S. border.

              During these checks, ICE officers will ask for documentation that verifies your immigration status. If they stop you at a train or bus, consider the following recommendations:

              • Do not answer questions about your citizenship or immigration status or sign any paperwork without a lawyer's advice. Do not lie. You have the right to stay silent.
              • You may provide valid immigration papers, if you have them, but never provide false documents.
              • You can refuse a search of your belongings by stating, “I do not consent to a search.”
              • You have the right to record videos of immigration agents.
              • If stopped or searched, you have the right to ask for the officer’s name or ID number.

              Traveling by car

              When you’re on the road, you are more likely to interact with police officers who may pull you over for traffic violations like speeding. Interior immigration checkpoints are more common on routes near the U.S. borders with Mexico and Canada.

              Remember, you can get a New York driver's license even if you're undocumented. Here's a guide to help you.

              If you are stopped by either law enforcement or immigration enforcement while in your car, consider the following recommendations:

              • Stop the car in a safe place as quickly as possible. Turn off the car, turn on the internal light, open the window partway, and place your hands on the wheel.
              • Upon request, show the police your driver’s license, registration, and proof of insurance.
              • If an officer or immigration agent asks to search your car, you can refuse. However, if the police officer believes your car contains evidence of a crime, they can search it without your consent.
              • Both drivers and passengers have the right to remain silent. If you’re a passenger, you can also ask if you’re free to leave. If yes, silently leave. 

              What about flights?

              If you're undocumented, flying within the U.S. can be risky. The TSA requires a valid government-issued ID or passport to travel by air. For a full list of TSA-acceptable forms of ID click here.

              Also Read: What Immigrants Need to Know About New REAL ID Travel Requirements

              There have also been reports of passengers being flagged and questioned about their immigration status at airports — especially under the Trump administration’s increased enforcement tactics.

              What should I do if I'm approached by law enforcement?

              These responses are based on know-your-rights guidance from the ACLU and Immigrant Legal Resource Center.

              • You have the right to remain silent. You don’t have to answer questions about your immigration status. You can say: “I am exercising my right to remain silent.”
              • You do not have to show ID to police unless you’re driving and are asked to present your license. You do have to show ID at Border Patrol checkpoints.
              • If ICE or Border Patrol agents ask to search you or your belongings, you can say: “I do not consent to a search.”
              • Finally, always stay calm and avoid running or arguing. 

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How International Students Can Prepare for Travel Outside the U.S.](https://www.documented.info/:locale/articles/27191435190813):

              As the Trump Administration’s visa crackdowns fuel fear and uncertainty, here's what international students should know about how to safely leave and re-enter the U.S.

              EN WA Banner.png

              Important: The information presented here is for educational purposes. This resource is not legal advice. For case-specific advice and information, we recommend that you consult a qualified immigration lawyer or accredited representative before you make travel plans. For additional support and resources, visit: immigranthelpny.org.

              According to a report from the Department of State’s Bureau of Educational and Cultural Affairs and the Institute of International Education, over 1.1 million international students studied in the U.S. during the 2023–24 academic year. Two of the top five host institutions — New York University and Columbia University — were based in New York City. As the school year comes to a close, and as the Trump administration continues its crackdown on universities and efforts to deport hundreds of visa-holding students, we’ve teamed up with Immigrant ARC to put together a guide to help you prepare for international travel.

              I’m an international student studying in the U.S. What documents do I need to travel outside the country?

              When traveling, it’s essential to carry clear documentation that proves your student visa status. Keep all relevant documents together in a clearly organized folder, and make sure to carry them in your hand luggage—do not put these documents in your checked bags—so you’re ready to present them at any moment:

              • Passport (valid for at least 6 months).
              • F-1 or J-1 Visa Stamp (unexpired).
              • Form I-20 (with travel signature, signed in the last 12 months, or 6 months if you are on OPT (optional practical training).
              • SEVIS (Student and Exchange Visitor Information System) I-901 Fee Receipt.
              • School Enrollment Letter / Transcript.
              • Financial Documents.
              • I-94 Record (Immigration officers update this record automatically).
              • EAD (Employment Authorization Document) card and Job Letter (if applicable)
              • DSO (Designated School Official) contact Info, and your attorney’s contact info, if applicable, in case you need to speak with them at any point during your travels. 

              What can I do to prepare ahead of my trip?

              • Review your travel packet (including all visa-related documents listed above) to make sure you have all required documents.
              • Practice explaining your immigration status in your own words. Knowing what you want to say and how you want to say it can help you stay calm and collected.
              • Before traveling, speak with your Designated School Official (DSO) and your attorney, if you have one. In the event that you need their help or guidance, they will already be up to speed on your travel plans.
              • Double-check that your I-20 form has a valid travel signature.
              • Check your SEVIS status. If your status has been terminated or if you are currently waiting for reinstatement, you should avoid travel. (Learn more about visa revocations and terminations.)
              • Save digital copies of all documents (in multiple places) in case you lose the originals.
              • Share your travel itinerary with someone you trust so they can monitor your arrival and be aware of any delays.

              For more resources, you can visit: immigranthelpny.org

              When I return to the U.S., what questions might immigration officers ask me?

              It is customary for U.S. border officials to ask all travelers about their citizenship and purpose of travel. Their goal is to verify that your visa is valid, that you have a legitimate reason for entering and that you are not barred from re-entry.

              Common questions may include:

              • Why are you returning to the U.S.?
              • Where will you be staying?
              • What is your visa type?
              • Have you ever been denied entry to the U.S.?
              • Have you ever been arrested or convicted of a crime?
              • What is your occupation?
              • What ties do you have to your home country?

              As a recommendation, we suggest that you answer honestly. Misrepresenting information, even by omission, can be a big deal and result in denial of entry.

              Can immigration officers search my phone?

              Yes. Immigration officers are allowed to review the contents of your electronic devices during the visa application process, during entry into the U.S., and/or during other steps in the immigration process. They can also look through publicly available information about you.

              To prepare:

              • Do not voluntarily hand over your phone.
              • Disable Face ID or Touch ID so your phone can't be unlocked without consent.
              • Delete any apps not essential for travel.
              • Clear your Recently Deleted folder on your phone.

              Note: Be mindful of your online presence. Immigration officers have the right to search anyone’s phone, and while you are not required to share your social media handles or political views, officers may see your publicly available content and ask you about it. 

              What information can I lawfully refuse to share?

              You can lawfully refuse certain requests, but be aware of the possible consequences. For instance, you can refuse to provide passwords to unlock your phone/computer. However, immigration officers may still confiscate your device(s) or delay your entry. If they take your device, ask for a receipt and the contact information of the officer.

              Learn more: ACLU guide on digital privacy and border searches.

              Do I have the right to remain silent?

              Yes. You can refuse to answer questions about your politics or ideology by saying: “I am exercising my right to remain silent. I wish to speak with an attorney.” However, immigration officers can still make decisions based on the information they already have, so refusing to speak entirely might not always help.

              Do I have the right to a lawyer?

              Not exactly. If you are held for additional questioning — known as secondary inspection — you may ask to call your DSO or attorney. Your attorney can also call in to help, though it’s important to know that immigration is not required to answer the phone.

              Is additional questioning considered detention?

              No. If you're taken to another area at the airport for more questions (secondary inspection), that is not considered ‘detention’. However, officers may still temporarily take your phone (they must give you a receipt) and ask detailed questions about your travel and visa.

              Thank you to Immigrant ARC for the contribution to this resource guide. To learn more about the important work that Immigrant ARC does, check out their website.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Lost Your USCIS A-Number? Find It With This Guide](https://www.documented.info/:locale/articles/32246242880541):

              Navigating the U.S. immigration system can be stressful — especially if you’re missing important information like your A-Number (Alien Registration Number). This guide helps you understand what your A-Number is, where to look for it, and what to do if you can’t find it.

              EN WA Banner.png

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated October 2025.

              What is an A-Number?

              Your A-Number is a personal identification number given by U.S. Citizenship and Immigration Services (USCIS) or the Department of Homeland Security (DHS). It begins with an “A” and is followed by nine digits (for example: A012345678). If your A-Number has eight or seven numbers, then add 0 to the front until you have nine digits to get the officially recognized number.

              An A-Number helps the government track your immigration history and consolidate all your immigration forms, visas, and cases into a single record.

              Who receives an A-Number?

              Many noncitizens who apply for immigration benefits or who are placed into certain immigration proceedings will be assigned an A-Number.

              You may receive an A-Number if you have:

              • Applied for a green card 
              • Requested asylum or refugee status
              • Received certain work authorization
              • Been in immigration court proceedings

              Not everyone has an A-Number right away. You won’t have an A-Number if you:

              • Entered the U.S. on a short-term visa (like a visitor or student visa) and haven’t filed for any immigration benefit.
              • Never applied for asylum, a green card, work authorization, or any status change.

              Once you file an application with USCIS — like a work permit, green card, or asylum claim — you’ll be assigned your A-Number. 

              If you overstayed your visa and now are in removal proceedings, then you will have an A-Number. If you entered on an F-1 student visa and worked in the U.S. for your Optional Practice Training, then you likely have an A-Number.

              Where to find your A-Number

              Even if you lost one document, your A-Number often appears in more than one place. Try checking the following:

              1. Green card (permanent resident card)
                Look for “USCIS#” or “A#” on the front of your card.

              Source: USCIS

              1. Employment Authorization Document (EAD card or work permit)
                Your A-Number appears next to “USCIS#” on the front of your card.

              Source: USCIS

              1. Immigrant visa in your passport
                Printed as “Registration Number” or “A#” on your visa stamp.

              Source: USCIS

              1. Form I-797 Notice of Action
                If USCIS sent you a notice about your case, your A-Number is listed near the top.

              Source: USCIS

              1. Immigration court papers (EOIR documents)
                If you have a case in immigration court, your documents will come from the Executive Office for Immigration Review (EOIR), part of the U.S. Department of Justice. These papers — such as a Notice to Appear, hearing notices, or court decisions — almost always include your A-Number. You’ll usually see it printed in the top-right corner, under a header that says “Executive Office for Immigration Review” or “U.S. Department of Justice.”
              1. USCIS online account
                If you’ve created an online USCIS account at my.uscis.gov, log in and open your case profile. Your A-Number should appear under your case details or notices.

              If you can’t find or have never received your A-Number

              If you can’t find your A-Number, don’t worry — there are several ways to recover it. 

              You can start by calling the USCIS Contact Center at 1-800-375-5283. Explain that you need help finding your A-Number. A representative may ask for personal information (like your name, date of birth, and case type) to verify your identity before guiding you through recovery steps. 

              If that doesn’t work, you can file a Freedom of Information Act request (Form G-639) to gain a copy of your immigration file.

              If you’ve worked with an immigration lawyer or nonprofit organization, they may also have your number on file. 

              Downloadable Resources

              Infographics:

              - [What to Do If You Lose Important Documents in NYC](https://www.documented.info/:locale/articles/30895111666205):

              Lost your Green Card, passport, or ID in NYC? Learn how to file reports, replace documents, and protect yourself with this step-by-step guide.

              EN WA Banner.png

              “I lost my green card,” or “My passport is gone — what do I do?” or even worse: “I was robbed, and all my important documents are missing.”

              If this happens to you in NYC, know that you are not alone. This guide walks you through how to report the loss, request replacements, and protect yourself from identity theft.

              This information is not a substitute for legal advice from a qualified attorney or accredited representative. The content was last updated September 2025.

              File a police report

              When you lose an important document in NYC, you should consider filing a police report with the New York Police Department (NYPD).

              Filing a police report is more than just a formality. It creates an official record that your document was lost or stolen. Agencies — like USCIS, the U.S. State Department and foreign consulates — can ask to see a police report when you apply for a replacement ID. Having a police report also helps protect you if someone tries to misuse your identity, because you’ll have proof that you reported the loss. 

              You can file a police report in NYC in the following ways:

              When filing the report, be as specific as possible. Clearly describe what was lost and include details about where and when you last had the document, and if you suspect it was stolen rather than misplaced.

              Always make a copy of the report. If you file it in person at a precinct, you can request a printed copy; if you submit it online, you should be able to download or save a digital version. Also, be sure to keep the report number somewhere safe because you’ll need it when filling out replacement applications later on.

              Replace the lost document

              Once you’ve filed a police report, the next step is to begin replacing the document you lost. The process depends on which document it was.

              How to replace a green card (permanent resident card)

              You’ll need to apply for a replacement green card by filing Form I-90 with USCIS, which can be done online. The fee is $415 for online filing or $465 for paper filing; however, some applicants may qualify for a fee waiver. 

              Processing usually takes 6 to 12 months, but your receipt notice (Form I-797C) will serve as temporary proof of your status. If you need to travel or show proof of status sooner, you can make an InfoPass appointment at the USCIS New York Field Office at 26 Federal Plaza in Manhattan, where you may be issued an I-551 stamp in your passport as a temporary replacement.

              How to replace a U.S. passport

              It’s important to report a lost U.S. passport right away by completing Form DS-64 online. Once you report it, the passport is officially canceled, which means you cannot use it for travel even if you later find it.

              After making the report, the only way to replace your passport is to apply in person with Form DS-11. On the form, you will need to provide detailed information about where and when your most recent passport was lost or stolen. You’ll be asked to provide a copy of the police report if you filed one at the time the passport was lost or stolen. 

              After completing Form DS-11, you’ll need to submit your application, supporting documents, and payment at an authorized passport acceptance facility. Replacing a U.S. passport for an adult costs $130, plus a $35 facility acceptance fee, and an additional $60 if you request expedited processing.

              The U.S. Department of State estimates that routine applications typically take 4 to 6 weeks to process, while expedited service takes about 2 to 3 weeks. 

              If you have an international trip within the next two weeks, consider scheduling an appointment at the New York Passport Agency at 376 Hudson Street in Manhattan, where you can request faster processing.

              How to replace a New York State ID or driver’s license

              If you lose your New York State ID or driver’s license, you can request a replacement either online or in person through the New York DMV office. If you apply online, once you submit your application and pay the $17.50 fee, you’ll be able to download a temporary version of your ID or license immediately. Your replacement card will then be mailed to the address on file, usually within about two weeks.

              IDNYC (New York City Municipal ID)

              If your IDNYC card is lost, stolen, damaged, or destroyed, you can apply for a replacement by paying a $10 fee online through the IDNYC portal or in person at a Department of Finance Enrollment Center, where you may also complete the application. Regardless of payment method, you must show proof of identity and residency, and if you cannot afford the fee, you can request a hardship waiver at an Enrollment Center.

              Social Security Card (SSN)

              If your Social Security card is lost or stolen, you can apply for a replacement through the Social Security Administration (SSA). The easiest way is to apply online at the Social Security Administration's official website if you qualify, or you can visit your local SSA office. 

              To get a new card, you must show proof of identity (such as a green card, U.S. passport, or state ID). Replacement cards are free, and you are limited to three replacements in a year and ten in your lifetime. The SSA usually mails the new card within two weeks.

              Also Read: Do You Know Where Your Social Security Card Is? How to Request a Replacement

              Protect yourself from identity theft

              When important IDs are lost, consider taking extra steps to protect yourself from possible misuse. One of the easiest things you can do is place a fraud alert on your credit file with one of the three major credit bureaus — Experian, Equifax, or TransUnion. Once you contact one, they are required to notify the other two. A fraud alert makes it harder for someone to open a new credit account in your name because lenders will need to take extra steps to verify your identity.

              Also Read: Identity Theft: How Does It Happen and How To Report It

              If you want stronger protection, you can request a credit freeze. This completely blocks new credit accounts from being opened in your name until you lift the freeze, which you can do temporarily if you need to apply for credit.

              It’s also important to monitor your bank accounts and credit cards closely for unusual transactions. Many banks let you set up alerts that notify you if charges above a certain amount occur. Checking regularly helps you catch fraud quickly.
              For extra protection, especially against tax-related identity theft, you can request an IRS Identity Protection PIN (IP PIN). This is a six-digit number that only you and the IRS know, and it prevents someone else from filing a tax return using your Social Security number.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [What Immigrants Need to Know About New REAL ID Travel Requirements](https://www.documented.info/:locale/articles/27190364807581):

              Starting May 7, 2025, the Transportation Security Administration (TSA) will require all travelers flying domestically in the U.S. to present a REAL ID.

              EN WA Banner.png

              A REAL ID is a driver’s license, learner permit, or non-driver ID (like a passport) that is federally compliant, meaning that it meets stricter security standards. REAL IDs will also be required to enter certain federal buildings. Learn more about how to get a REAL ID here.

              In New York, a REAL ID driver’s license is demarcated with a star or an American flag in the upper right corner. 

              Given the new REAL ID travel requirements, you are no longer able to use a standard ID for domestic travel. However, your standard ID card is still valid for many other purposes.

              Here’s what you need to know:

              • Your standard ID did not automatically expire on May 7, 2025 just because of new REAL ID travel requirements
              • You can fly domestically only with a REAL ID a passport or another TSA-approved document
              • TSA does not check your immigration background at the airport

              What forms of ID will allow me to fly domestically?

              Starting May 7, 2025, no one will not be able to fly within the U.S. using a standard ID. You must show one of the following documents to board a domestic flight:

              • A REAL ID-compliant state ID or license
              • A valid passport
              • A DHS-approved document (like a green card or work permit)

              Non-passport foreign documents, such as consular cards, are not generally accepted as valid identification when boarding a domestic U.S. flight. For a complete list of TSA-accepted IDs, click here.

              Note: As of May 6, 2025 Secretary of Homeland Security Kristi Noem said that travelers without a federally recognized document would be able to travel, but they will face additional screening. 

              Will my standard ID expire if I don’t upgrade to REAL ID?

              No. Your standard ID remains valid for non-federal purposes until its printed expiration date. You can renew it just as before.

              Does my child need a REAL ID to fly domestically in the United States?

              No. Children under 18 years of age generally do not need a REAL ID to fly domestically in the United States. The TSA does not require identification from minors when traveling with an adult. However, adults accompanying children must present a valid form of identification, including a REAL ID.

              Will TSA agents check my immigration status if I show a foreign passport?

              TSA is not an immigration enforcement agency. Their primary goal is airport security, not checking your citizenship status. If your passport is valid and accepted for travel, you should not be asked about your immigration status.

              However, TSA agents have the discretion to refer cases to other agencies.

              Is it safe to travel with a foreign passport if I’m undocumented?

              Many undocumented immigrants travel with valid foreign passports. It is generally safe to do so, especially on domestic flights, as long as the passport is valid and not expired.

              That said, it’s important to acknowledge that there is a heightened immigration crackdown happening right now, under the Trump Administration, and U.S. border officials are using more aggressive tactics at ports of entry.

              There’s always a risk when traveling if you’re undocumented, especially near borders or when law enforcement is involved.

              I am an undocumented immigrant. Can I go to the DMV to apply for an ID?

              You cannot qualify for a REAL ID if you are an undocumented immigrant. In New York State, the DMV offers standard (non-federal) IDs and driver's licenses to undocumented immigrants under the Green Light Law that restricts the DMV from sharing applicants' information with federal immigration authorities.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [Important Documents to Keep with You as an Immigrant](https://www.documented.info/:locale/articles/25257953997085):

              It is recommended that immigrants and migrants carry with them original documents or paper copies that affirm their identity and status in the U.S. Make sure to store extra copies at home and with a trusted representative.

              EN WA Banner.png

              The IRC has created resources for clients in the U.S. We hope this helps people better understand their rights and the immigration process. However, this information is not a substitute for legal advice from a qualified attorney or accredited representative. This story was last updated January 24, 2024.

              If you have current immigration status

              Always carry documentation that provides proof of your immigration status in the U.S., such as:

              • I-551 proof of Lawful Permanent Residence, also known as a Green Card
              • I-94 proof of lawful entry or stamped passport or other travel document with visa/entry stamp
              • Employment Authorization Card, also known as a work permit
              • I-797 Approval Notice for your immigration status
              • State-issued driver’s license if your state requires current immigration status to obtain a driver’s license. This is not the case in New York as undocumented immigrants can obtain a driver's license.

              If your status is pending

              A pending status means you applied for an immigration benefit or protection but do not yet have an outcome in your case. Having a pending application for status may not protect you from detention or removal.

              • Carry copies of receipts from USCIS (I-797) with you at all times.

              If you are in removal proceedings and do not have an employment authorization card

              It recommend to instead carry at least one of the following:

              • A copy of your Notice of Hearing
              • Any receipt you may have for applications you have filed
              • Parole notice, if applicable

              If you are undocumented

              Do not carry any false documents or documents that belong to someone else. Do not carry copies of your national identification or national passport as they can be used against you in immigration court.

              If you are undocumented or your status is pending and:

              • You are not in removal proceedings
              • You have been in the U.S. for two years or longer

              Then, carry proof that documents your physical presence in the U.S. for over two years to protect yourself from expedited removal. These documents do not fully protect you from detention or deportation but may protect you from expedited removal.

              • Proof of filing taxes for the last three years, only if you used a valid ITIN or Social Security number
              • Lease or rental documents
              • Utility bills
              • Your or your children’s school records
              • Any other documents you may have that prove you have been in the U.S. for over two years

              Downloadable Resources

              Infographics:

              - [How to Replace a Social Security Card](https://www.documented.info/:locale/articles/24596005205277):

              Replacing your lost Social Security Card is essential not only for finding employment and managing finances but also for protecting yourself from identity theft.

              EN WA Banner.png

              What to know: 

              • A SSN is issued to U.S. citizens, legal permanent residents and other non immigrants, including DACA recipients, foreign workers and others.
              • First time applicants and those who need to replace a SSN card can do it online. First timers will be required to go in person to a Social Security Administration Office.
              • A Social Security card arrives via USPS 14 business days after identity has been verified and the application has completed.
              • If someone uses your SSN without your permission it is called identity theft and must be reported to the U.S. Federal and Trade Commission

              A Social Security number (SSN) is a nine-digit identifier assigned to U.S. citizens, permanent residents and eligible nonimmigrant workers — like DACA recipients and H1B workers—  by the Social Security Administration (SSA). A SSN is used to  apply for loans, open bank accounts, obtain insurance and to report wages to the SSA. 

              The SSA issues a SSN in a paper card that fits on a wallet. This makes it easily misplaced or stolen. Sometimes it could also be lost in the mail during delivery. While remembering the number is often sufficient, having the physical card is just as important to prove your identity when required and to prevent identity theft. Here how to replace a Social Security card if it was lost or stolen. 

              Who is eligible for a SSN?

              A Social Security number is issued to U.S. citizens and legal permanent residents (LPR), and other nonimmigrants including:

              • Asylees and refugees
              • Noncitizens with work authorization (DACA, U Visa, for example)
              • TPS Holders
              • F-1 students eligible for work
              • Other foreign workers are authorized to work in the U.S.
              • See the full list here 

              How to apply for a SSN?

              Those who are eligible and are present in the United States can submit their application online through the SSA portal. The application will ask for the name, citizenship status, date of birth, country of origin, along with a mailing address of the applicant. The name must match the documents used to prove your identity, such as your passport.

              After applying online, the applicant must visit the local Social Security office within 45 days to provide proof of identity. Applicants can find their local office by entering their ZIP code in the SSA’s website.

              These is a list of the documents accepted to prove your identity. The documents must be original copies, unexpired and show your name and date of birth. 

              After SSA verifies your identity and completes the application, USPS will deliver the SSN card via mail within 14 business days. 

              Nonimmigrants who apply for the form I-765, Application for Employment Authorization, can also request the SSA to issue a SSN in the same form under the ‘other information’ section. 

              I lost my Social Security card. How can I replace it?

              Don’t worry, you are not the only one. The SSA issues around 10 million SSN card replacements every year, due to loss, damage or name changes.

              You can replace a SSN card via the SSA replacement portal, where you will answer several questions, including if you know your social security number, to see if you are eligible to replace it online. Otherwise, you will have to visit a local Social Security office in person. 

              Someone stole my Social Security card. What can I do? 

              When someone steals and uses someone else’s social security number it is called identity theft. In 2021, the Bureau of Justice Statistics estimated that 1 in 10 individuals in the U.S. are victims of identity theft annually.  A SSN can be used to open financial accounts, take loans, and more. It can have serious consequences to your credit score, which is a number used in the U.S. to measure your economic well being.

              If you believe you were a victim of identity theft, you must report it with the U.S. Federal Trade Commission (FTC), where you will be asked questions about the incident. It is highly recommended to do it as soon as possible.

              FTC’s Identity Theft Report Screenshot

              The FTC will provide assistance to track the progress of your report and a recovery plan. 

              Also Read: How To Repair Your Credit Score

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [IDNYC Card: What It Is, How to Apply and Its Benefits](https://www.documented.info/:locale/articles/22443135522333):

              All New York City residents, ages ten and up, regardless of their immigration status, can apply for a Government-issued IDNYC card. This identification program, launched in 2015, is the largest in the country. 

              EN WA Banner.png

              It allows access to opening a bank account at selected financial institutions, entering buildings, such as schools, and can be presented as proof of identification to interact with the police and other agencies. It provides free access to many museums and other cultural institutions–for a full list, visit this link. It can also be used in the New York, Brooklyn and Queens library system. 

              However, understanding the requirements for the ID card and how to make an appointment can be confusing. Documented spoke to Emili Prado, the service referral coordinator at La Colmena, a community job center on Staten Island, and compiled everything you need to know about how and where to apply for the IDNYC. 

              How to get your ID card? 

              Applicants can schedule an appointment on the IDNYC website or call 311 and say ‘IDNYC.’ They can also walk into a center.

              While walk-ins are an option, Prado recommends that people schedule an appointment beforehand. “We don’t recommend people show up in person because IDNYC is very strict,” she said.

              Asylum seekers can also get help with the application process at the city’s Asylum Seeker Resource Navigation Center at 520 West 49th Street. 

              Schedule an appointment | See IDNYC locations 

              What documents are required? 

              IDNYC works in a point-based system. Prado explains that applicants will need “at least four points of documents, with at least three points that can prove your identity and one point proving your residency.”

              She added that documents to prove identity can include a foreign birth certificate or a passport, and documents to verify residency can include a phone or electricity bill. You can see the full list of acceptable documents by using IDNYC’s document calculator. 

              For migrants that are living in shelters or with other family members in a shared household, proof of residency could include mail at their current address with their name printed on it, Prado said. 

              She said people can also ask their family members to write a letter stating that they are currently living in their household.

              If applicants don’t have original copies of their documents, they can also use an I-94 form issued by the US Department of Homeland Security, which includes a photo, fingerprint, and date of birth.

              Prado suggests applicants read the document guide before heading to their appointment. “I don’t want people to narrow it down to just a passport or driver’s license,” she said, adding that the list of accepted documents is two pages long.

              IDNYC identification card renewal process

              Check your card’s expiration date, located at the bottom of the front, to determine when you should renew it.

              You can renew your card up to 90 days before it expires, or up to 1 year after it expires. You could renew your ID card through the IDNYC online portal. If your card expired more than 1 year ago you will need to order a new card at an IDNYC enrollment center.

              There are two ways to renew an ID card: online or in person. To renew online, visit the online portal and start your application. To renew in person, you can make an online appointment or call 311. You can see a list of enrollment centers here.

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [How Undocumented Immigrants Can Get Their Driver's License in New York](https://www.documented.info/:locale/articles/22443085271837):

              Undocumented immigrants living in the state of New York are eligible to apply for a standard driver license under The Driver’s License Access and Privacy Act, also known as the “Green Light Law.”

              EN WA Banner.png

              The law passed in 2019 as an effort to provide a legal solution for undocumented immigrants, 16 years and older, in New York to obtain a driver’s license, while also improving road safety.

              Members from our WhatsApp community have asked Documented about the process and the requirements to apply for a driver’s license through the Department of Motor Vehicles (DMV). Here is what you need to know. 

              Part 1: What is a learner’s permit? 

              A learner’s permit is the first step towards applying for a license. It is an indication that the applicant has passed the written test which includes all the traffic regulations. With the learner’s permit, the applicant is also eligible to take lessons to learn how to drive. 

              In order to get the permit, you will need to take and pass a written test, which covers the rules of the road, how to keep your license, the different types of licenses, and other topics necessary for the safety of the driver and pedestrians. You can prepare for the test by studying the state’s DMV manual in English or Spanish.

              The test itself will consist of 20 questions randomly selected from the sections in the manual. Practice exam questions can be accessed through the New York State Driver’s Manual and Practice Tests portal. 

              You need to get 14 out of the 20 questions correct to pass.

              How to take the written exam? 

              The exam can be scheduled in thirteen different languages and can be done online or in person. You will need to have a tablet or computer with a webcam enabled to take the test online. Regardless of the method that you choose, you will need proof of address, birth, and identity. 

              Also, if you have never been issued a social security number you will need to fill out and notarize Form NSS-1A, Affidavit Stating No Social Security Number. 

              You will need to provide documentation that totals 6 points as proof identity, one document for proof of age, and one for proof of address. 

              Example: The proof of identity will be satisfied by foreign passport (4 points) + a Debit Card (1 point) + IDNYC (1 point). 

              Some of the documents include: 

              • Valid foreign passports (​4 points, proof of age​)
              • Valid Consular ID (​4 points, proof of age​)
              • Foreign Driver’s License Valid or Expired up to 24 months (​4 points, proof of age​)
              • Foreign School Report Card or School Record ​(1 point)​ – With photo ​(2 points)
              • US Municipal ID with photo/IDNYC ​(1 point, proof of residency)
              • For the complete list visit the DMV’s website

              All the documents must have the same name, must be original or certified by the issuing agency, unexpired, translated to English by a certified language interpreter, and not mutilated or damaged. 

              You can schedule a test by using this link to find the closest location and availability. Some offices require certain services to be done online. 

              Also Read: REAL ID – Appointment Requirements, Cost, and How to Get One

              Part 2: The road test and driver's icense

              Once you have received your learner’s permit, you can work towards obtaining your driver’s license. You will need to:

              1. Complete a 5-hour Pre-Licensing Course or H.S. or College Driver Education Course
              2. Get appropriate amount of supervised driving practice (50 hours is recommended for beginners and individuals under the age of 18)

              Pre-licensing course

              The 5-hour course is a DMV-approved course that covers important topics regarding driving habits, skills, and driving within the highway transportation system. 

              The course is available through high schools, colleges, and numerous private driving schools. It can be completed in person or remotely (depending on the school of choice). Once you complete the course you will be given a Pre-Licensing Course certificate of Completion (MV-285) which is valid for one year from the date of completion.

              Supervised driving

              Under the supervision of a parent/guardian or adult friend who has a driver’s license, the learner’s permit allows you to get behind the wheel and practice driving, except on the following locations: 

              • on any street within a park in New York City
              • on any bridge or tunnel under the jurisdiction of the Tri-borough Bridge and Tunnel Authority
              • on the Cross County, Hutchinson River, Saw Mill River, or Taconic State parkways in Westchester County
              • in a DMV road test area

              If you cannot get supervised driving practice from your family or friends, you can pay for driving classes at local driving schools near you. Applicants under 18 must wait 6 months after getting their learner’s permit before applying for a driver’s license. 

              Scheduling and passing a road test

              A driving test can be scheduled through the DMV’s scheduling system. The road test can be taken anywhere in New York, based on the zip code of preference. There is no charge to take the road test, but the fee for a driver’s license can vary between 64.50 and 107.50 dollars depending on your age, and type of license

              If you fail the road test you can retake it again after two weeks. If you fail twice you will need to pay a retesting fee of 10.00

              FAQ

              Since the passage of the Green Light Law in 2019, more than 750,000 undocumented immigrants are eligible for a standard driver's license.

              https://dmv.ny.gov/

              What does NOT FOR FEDERAL PURPOSES mean for immigrants without a REAL ID license?

              A license and permit that has “NOT FOR FEDERAL PURPOSES” on the top left corner cannot be used as identification for domestic flights, or to enter federally owned buildings.

              How does it differ from a REAL ID? 

              The main difference is that a REAL ID can be used as identification to board domestic flights, and enter federal buildings, and it can only be obtained by individuals who have temporary or permanent lawful status in the United States. Read more. 

              Will my information be shared with the federal government? 

              No. The law restricts access by immigration enforcement agencies unless it is required by a judicial order.

              Also Read: How to apply for IDNYC

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              Downloadable Resources

              Infographics:

              - [When Documenting ICE Arrests](https://www.documented.info/:locale/articles/24768122383645):

              We Have Rights: When Documenting ICE Arrests

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [If ICE Arrests Us](https://www.documented.info/:locale/articles/24768079279773):

              We Have Rights: If Ice Arrests Us

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [In Our Communities, In Our Streets](https://www.documented.info/:locale/articles/24768039266589):

              We Have Rights: In Our Communities, In Our Streets

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [Inside Our Homes](https://www.documented.info/:locale/articles/24767960442141):

              We Have Rights: Inside Our Homes

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [When ICE Is Outside Our Doors](https://www.documented.info/:locale/articles/24767943549213):

              We Have Rights: When ICE Is Outside Our Doors

              Have more questions about this topic and how it applies to you? Contact a Documented.info expert for free, confidential answers. Learn more here.

              - [About Us](https://www.documented.info/:locale/articles/14211251914781):

              EN WA Banner.png

              Documented.Info is a collaborative initiative between the International Rescue Committee (IRC) and Documented, combining the IRC's global expertise in humanitarian aid with Documented's innovative, community-driven journalism. Together, we respond to the needs of immigrant communities by offering vital, actionable resources and reporting designed to empower those impacted by displacement, conflict, and economic hardship.

              The IRC, founded in 1933, has a long history of providing health, safety, and economic wellbeing to people in over 40 countries and 29 U.S. cities, including New York.

              Documented is an independent newsroom that reports with and for New York's immigrant communities, offering original journalism and accessible resources in multiple languages, including English, Spanish, Chinese, and Haitian Creole.

              Through Documented.Info, we aim to strengthen immigrant communities by combining humanitarian support and trusted information-sharing. Our goal is to help individuals navigate complex systems and reclaim control of their futures, while highlighting immigrant stories that foster community cohesion and resilience. Learn more at documentedny.com and rescue.org.

              Our Mission

              Information Dissemination

              Through Documented.Info, we aim to strengthen immigrant communities by combining humanitarian support and trusted information-sharing. Our goal is to help individuals navigate complex systems and reclaim control of their futures while highlighting immigrant stories that foster community cohesion and resilience.

              Access to Services

              We respond to the needs of immigrant communities by offering vital, actionable resources and reporting designed to empower those impacted by displacement, conflict, and economic hardship.

              Multilingual Support

              We provide information in English, French, Spanish, and Haitian Creole. If you have any questions or need to contact our team, you can send us a message via WhatsApp or Facebook Messenger.

              Tech Empowerment

              The website, part of the Signpost project, uses digital tools and social media to enhance immigrant communities' access to information, helping them make informed decisions in New York.

              Contact a Documented.info expert for free, confidential answers. Learn more here.

              Acknowledgment of Partner Contributions

              We are grateful to collaborate with incredible organizations whose videos and resources are featured on our website & social media. These partnerships allow us to share vital information with immigrant communities, empowering individuals with the tools and knowledge they need to navigate their unique challenges.

              Our featured video partners include:

              • We Have Rights - We are proud to feature a video resource in partnership with We Have Rights. This video provides essential information and guidance for immigrant communities, helping individuals better understand their rights and navigate complex legal situations. Visit We Have Rights to explore additional resources and learn more about their impactful work.

              Our featured written partners include: 

              We deeply value their dedication to supporting immigrant rights and their ongoing efforts to create impactful resources.

              - [Data and Privacy Policy](https://www.documented.info/:locale/articles/16063650705693):

              The International Rescue Committee Inc. (IRC) is a non-profit organization that helps people affected by humanitarian crises to survive, recover, and rebuild their lives. Documented.info is a responsive information service that provides communities with timely and actionable information to make critical decisions in times of crisis on the issues that matter most to them. We do this through digital channels staffed with real-life moderators to directly respond to questions, as well as through sharing up-to-date content on digital and social media platforms. The IRC is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data. IRC collects personal data solely for the purposes of providing and facilitating access to humanitarian assistance.

              Data we collect

              We may collect, process and store the following personal data:

              • Personal data of individuals who send us a message through one of our communication channels (Facebook and WhatsApp) for the purpose of facilitating access to humanitarian assistance.
              • Such data may include name, e-mail, phone number, system IP address, and/or any sensitive information shared by a person.

              We also collect user information provided by third parties, such as:

              • Pre-aggregated user data collected by third parties (including Meta, Google) for the purposes of data analytics and insights. User data on the website is collected by using cookies on our website, or through information tied to your account when you are logged into your Google Account. This information is only available in an anonymized format, meaning it is not data that we can link with the identity of a user.
              • Such data may include user demographic and activity data (for example age, gender, city, country, language, engagement time, session source).

              Why do we collect data for Documented.info?

              We collect data through the platforms that support our online work to better help you in the following ways:

              • To communicate with you: we use your contact information to respond to your inquiries and to refer you to necessary humanitarian resources and services if you ask us to.
              • To decide what information to provide: We collect data that helps us understand what information communities need and what problems they face. With this information, we can then make sure the information we provide is helpful and that our information service is driven by the concerns and needs of the community that we support.
              • To provide insights and analytics: we collect data on your experience and interaction with our website in order to improve user experience and reach.

              Overall, all of the data that we collect is so that we can continue to provide you with the best service possible. We do not transfer, sell, or otherwise use any personal data for any reason other than to help the people that use our services.

              Data sharing, disclosure, legal basis

              We will share your data with staff of the IRC network only on a need-to-know basis. We will only share your data with an outside organization if you give us permission for us to do so. The legal basis for the processing of personal data for Documented.info is legitimate interests in that such processing is necessary to provide you with information to enable you to access resources, understand your rights, and make informed decisions.

              Responsive information initiatives aligned with human rights and humanitarian principles are undertaken to counter disinformation and misinformation. This form of charitable work aims to safeguard essential human rights that can be compromised due to the dissemination of false information, such as the Right to Security of Person, Non-Discrimination, Right to Health, and Freedom of Expression.

              Please note that your data will be processed where it cannot be avoided outside of the European Economic Area, however we will take all reasonable steps necessary to ensure appropriate safeguards of your data.

              Data security

              We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These may include:

              • Encryption;
              • Access controls (role-based access control, multi-factor authentication);
              • Data storage within the European Union;
              • Risk assessments to identify potential vulnerabilities and threats to data;
              • Employee training and awareness;
              • Secure Network Configurations (firewalls)

              Your rights

              We understand that by providing us with your personal data, you are trusting us to take good care of it and to respect your rights concerning that data. Your rights are as follows:

              • Access: You may ask us whether we process any personal data that relates to you. If this is the case, you may ask us to provide you with a copy of the data.
              • Rectification: You may ask us to correct or update any inaccurate or incomplete personal data we process about you.
              • Erasure: You may ask us to erase the personal data that relate to you if they are no longer necessary for the purposes for which we processed them, if you have withdrawn your consent and we do not have another legal ground for processing your data, or if your personal data has been unlawfully processed.
              • Restriction: You may request the restriction of the processing of your personal data if you have contested its accuracy, if the processing is unlawful and you prefer restriction over erasure, if we no longer need your personal data for a purpose but you need them for the establishment, exercise, or defense of legal claims, or while your exercised right to object is being reviewed.
              • Objection to processing: You may object to our processing of your personal data based on our legitimate interest. You may also ask us to erase your personal data, unless there is an overriding legitimate interest for the processing.
              • Data Portability: You may request receipt or transmission to another organization of your personal data in a commonly used machine-readable format.
              • Withdraw your consent: You may withdraw your consent to the processing of your personal data at any time.

              Exercising your rights

              To exercise any of your rights, contact us via the details provided below. Lodging a complaint: If you feel that we are not treating your personal data properly or as stated in this privacy notice, you are also entitled to lodge a complaint with your local supervisory authority.

              Contact us

              If you have any questions, concerns, or requests regarding your personal data or the information contained in this Privacy Policy, please contact us at data-requests@signpost-global.zendesk.com. You may also contact our Data Privacy team at Data.Privacy@rescue.org.

              - [Cookie Notice](https://www.documented.info/:locale/articles/14211244121629):

              INTERNATIONAL RESCUE COMMITTEE - COOKIE NOTICE

              This Cookie Notice ("Notice") explains how the International Rescue Committee ("IRC") uses cookies and other tracking technologies through our websites.

              Web cookies are small files that are placed on your computer or mobile device by a website when you visit it. They contain details of your browsing history on that website and distinguish you from other users. Cookies send data back to the originating website on each subsequent visit or allow another website to recognize the cookie. Cookies are useful because they allow a website to recognize a user's device and, for instance, remember your preferences and generally improve your online user experience. Like most websites, the Info Digna NYC website use cookies.

              Although this Notice refers to the general term "cookie", which is the main method used by our website to store information, the browser's local storage space is also used for the same purpose and we may use other tracking technologies through this website such as web beacons. As a result, the information included in this Notice is likewise applicable to all such tracking technologies that we use.

              You can find out more about cookies at www.allaboutcookies.org.

              Why do we use cookies?

              1. To let you do things on our website -- for example, cookies enable you to log in to secure areas of our website, fill in application forms or view content.
              2. To collect anonymous statistics -- the information collected by cookies enables us to improve the website through usage figures and patterns. For example, it is really useful to see which pages of the website -- and therefore which of our services -- are the most popular and how users are interacting with them. It also helps us inform which areas we need to improve reach.
              3. To improve your experience of our website -- for example, to prevent you having to re-enter details when you have already done so, or by ensuring that users can find what they are looking for easily.
              4. To ensure that our website is secure -- for example, to make sure that personal information that you give to us does not fall into the wrong hands.
              5. To provide you with information and content which we think is relevant to you -- for example, to work with our partners to serve you with targeted advertising.

              The table below provides more information about the cookies we use and why.

              Name of cookie Provider Purpose of the cookie Duration
              Google Analytics Google There cookies are used to collect information about how visitors use our websites. We use the information to compile reports and help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the sites, where visitors have come to the site from and the pages they have visited. Click here for an overview of privacy at Google. Any website session
              Google Signals  

              When you consent to cookies, Google Analytics will associate the visitation information it collects from the website site and/or apps with Google information from accounts of signed-in users who have consented to this association for the purpose of ads personalization. This Google information may include end user location, and demographic data, as well as data from sites that partner with Google—and is used to provide aggregated and anonymized insights into users' cross device behaviors.

               

               

              Website cookie acceptance

              By reading the cookie prompt when you visit the website you consent to our use of cookies as updated from time to time. In particular, you consent to cookies being stored on your computer and/or mobile device (unless rejected or disabled by your browser).

              Turning cookies off

              Internet browsers normally accept cookies by default. However, most browsers let you turn off either all or third-party cookies. What you are able to do depends on which browser you are using. If you do not accept our use of cookies as set out above, please set your browser to reject cookies, visit http://www.youronlinechoices.com/uk/ to learn more about cookie or install a cookie disabler such as https://www.ghostery.com/ or optout.aboutads.info or http://optout.networkadvertising.org/\ However, please be aware that by not accepting our use of cookies this may impair or limit your ability to use our website. The functionality  to do this is usually found in the options, settings or preferences menu of your browser or mobile device.

              You may opt-out of Google's analytics cookies by visiting Google's opt-out page - https://tools.google.com/dlpage/gaoptout.

              Click on the links below to find out how to change your cookie settings in:

              Internet explorer

              Firefox

              Chrome

              Safari

              Opera

              iPhone and iPad

              Samsung

              More information about online advertising

              The advertising companies we work with generally use cookies and similar tracking technologies as part of their services. To learn more about how advertisers generally use cookies and the choices they offer, and the steps you can take to choose which cookies you can accept or reject, you can review the website of the European Interactive Digital Alliance.

              Updating this Notice

              We may update our use of cookies from time to time and consequently we may update this Notice. We therefore recommend that you check this Notice regularly. We will notify you of any significant changes through a notice on our website or by contacting you directly when reasonably possible.

              #### Supported Languages This application supports 7 languages: - en-US (English) - es-ES (es-ES) - fr-FR (Français) - ht (Kreyòl) - fr-HT (Français haïtien) - ar-SA (العربية) - fr-fr (fr-fr) #### Route Structure Pattern ``` /[locale]/[content-type]/[id] ``` - `locale` - Language code (e.g., en-US, es-ES, fr-FR) - `content-type` - articles, services, categories - `id` - Unique identifier for the content ### Page Components #### Home Page (`Blocks`) - Dynamic content blocks rendered based on configuration - Mission statement and search functionality - Category and service overviews - Social media channels and contact information #### Service Pages (`Service`) - Detailed service provider information - Contact details and operating hours - Geographic location with map integration - Service categories and specializations - Accessibility and population served #### Article Pages (`Article`) - Rich text content with metadata - SEO-optimized with structured data - Social sharing capabilities - Related content and breadcrumbs - File attachments and media #### Category Pages (`Categories`) - Hierarchical content organization - Article listings with pagination - Search and filtering capabilities - Breadcrumb navigation - Related categories and sections #### Search Results (`SearchResults`) - Full-text search across articles and services - Faceted filtering options - Result categorization and ranking - Pagination and result count - Search analytics tracking #### Map Page (`MapPage`) - Interactive service location mapping - Geographic clustering and filtering - Service details in popups - Map style controls and zoom - Mobile-responsive design #### Contact Page (`ContactUs`) - Multi-channel contact forms - Country-specific contact information - Social media integration - Accessibility features - Form validation and submission ### Internationalization & Localization #### Language Support - Dynamic locale detection and switching - RTL language support (Arabic, Hebrew, etc.) - Localized URL structures - Country-specific content and configurations #### URL Localization - Locale prefixes in URLs (e.g., /en-US/, /es-ES/, /fr-FR/) - Automatic locale redirection - Hreflang tags for SEO - Language-specific content routing ### SEO & Performance #### Static Site Generation - Pre-rendered routes for better SEO - Dynamic route generation at build time - Sitemap generation for search engines - Meta tag optimization per page #### Performance Optimizations - Code splitting by route - Lazy loading of components - Image optimization and caching - Service worker for offline support ## Shared Components (`lib/components/`) ### Core UI Components - **Analytics** - Google Analytics 4 integration with privacy controls - **Article** - Rich text article rendering with metadata - **Blocks** - Modular content blocks (text, images, services, etc.) - **Header/Footer** - Navigation and site structure - **Search** - Full-text search across articles and services - **Maps** - Interactive service location mapping ### Content Management - **Categories/Sections** - Hierarchical content organization - **Services** - Service provider listings with filtering - **Contact Forms** - User feedback and support - **Breadcrumbs** - Navigation context ### User Experience - **Language Dropdown** - Multi-language selection - **Cookie Banner** - Privacy compliance - **Loading States** - User feedback during data loading - **Pagination** - Content navigation - **Tree Select** - Hierarchical data selection ## Data Models ### Service Providers - Geographic location data - Contact information and hours - Service categories and specializations - Accessibility and population served - Provider details and descriptions ### Content Management - Articles with rich text content - Categories and sections for organization - Multi-language content support - File attachments and media ### Geographic Data - Countries, regions, and cities - Service provider locations - Interactive mapping integration ## Common Patterns ### Component Architecture - Functional components with hooks - TypeScript interfaces for props - CSS modules and Tailwind utilities - Responsive design patterns - Accessibility considerations ### Data Flow - Centralized state management - API abstraction layer - Local caching with IndexedDB - Real-time data synchronization - Error handling and fallbacks ### Internationalization - Dynamic locale detection - RTL language support - Localized date/time formatting - Country-specific configurations - Translation key management ## Package Structure This package follows the consistent structure: ``` [package-name]/ ├── src/ │ ├── main.tsx # Application entry point │ ├── index.css # Global styles │ └── assets/ # Static assets ├── public/ # Public assets ├── index.html # HTML template ├── package.json # Dependencies and scripts ├── vite.config.ts # Build configuration ├── tailwind.config.js # Styling configuration └── tsconfig.json # TypeScript configuration ``` ## Development Workflow ### Monorepo Management - **Lerna** for package versioning and publishing - Shared dependencies at root level - Consistent tooling across packages - Centralized build and test processes ### Code Sharing - Common components in `lib/` - Shared utilities and helpers - Type definitions and interfaces - Styling and theming systems ### Deployment - Vercel deployment configuration - Environment-specific builds - Static asset optimization - CDN integration for performance ## Key Features ### Information Services - **Article Library** - Rich content with search and categorization - **Service Directory** - Provider listings with filtering and mapping - **Contact Information** - Direct communication channels - **Multi-language Support** - Localized content and interfaces ### User Experience - **Responsive Design** - Mobile-first approach - **Accessibility** - WCAG compliance and screen reader support - **Performance** - Optimized loading and caching - **Search** - Full-text search across all content ### Analytics & Privacy - **Google Analytics 4** - User behavior tracking - **Privacy Controls** - Cookie consent and data protection - **Performance Monitoring** - Core Web Vitals tracking ## Configuration ### Country-Specific Settings - Language preferences and RTL support - Geographic boundaries and regions - Service provider categories - Content organization and navigation ### Environment Variables - API endpoints and authentication - Analytics tracking IDs - Mapbox access tokens - Deployment configurations ## Maintenance & Updates ### Content Management - Zendesk integration for article updates - Service provider data synchronization - Translation management and updates - Media asset management ### Technical Maintenance - Dependency updates and security patches - Performance monitoring and optimization - Accessibility audits and improvements - Cross-browser compatibility testing This package provides a localized instance of the Signpost platform, serving NYC with 358 services, 11 categories, and 129 articles across 7 languages.